--- title: "ProcurementExpress.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ProcurementExpress.com the right Procurement solution for you? Explore 424 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136321/ProcurementExpress-com/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- ProcurementExpress.com 4.7 (424) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of ProcurementExpress.com Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews IA Iberly A Purchasing Mager and Payroll MasterHospitality, 51 - 200 employeesUsed the software for: 6-12 months. “The platform provides real-time visibility into company spending and tracks purchases by department, supplier, or category, which greatly improves financial control.“ September 25, 2025 RT Ryan T Laboratory Operations ManagerBiotechnology, 11 - 50 employeesUsed the software for: Less than 6 months. “The scan quote/document feature is still buggy, often place SKUs and Item description in the wrong slots. “ March 12, 2024 IA Iberly A Purchasing Mager and Payroll MasterHospitality, 51 - 200 employeesUsed the software for: 6-12 months. “By centralizing purchase requests, approvals, and tracking across all departments, the platform enables multiple team members to access, review, and approve purchases efficiently, promoting transparency and accountability throughout the procurement process.“ September 25, 2025 MS Mary S Head of Technical and ProcurementHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Although it offers basic reporting features, they may not be as comprehensive and not very user friendly as some users would prefer.“ September 12, 2024 SW Sebuguzi W Marketing ManagerTelecommunications, 11 - 50 employeesUsed the software for: Less than 6 months. “Procurement Express has helped our organisation to process payments with suppliers easier and we have been able to monitor all processes“ December 9, 2024 SB Stanley B Field specialistNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “When printing all the PO’s the formatting is incomplete compared to the original PO’s.“ December 8, 2022 IA Iberly A Purchasing Mager and Payroll MasterHospitality, 51 - 200 employeesUsed the software for: 6-12 months. “ProcurementExpress.com ensures quick and efficient purchasing in urgent situations while keeping all purchases aligned with allocated budgets.“ September 25, 2025 RE Raed E Senior Manager of InfrastructreConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I would not be able to rate this as I believe that we have not utilize the software to it's potential to this point of time.“ April 26, 2023 ## Showing most helpful reviews Showing 1-25 of 424 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Finance Director Used the software for: 1-3 years ### "ProcurementExpress review after 2 years " October 30, 2026 5.0 We use ProcurementExpress.com alongside our ERP for our procurement and finance workflows. We have expanded the number of users and continue to submit improvement suggestions. Pros We use ProcurementExpress.com for purchase orders, invoice approvals and project budgets. I appreciate the feedback portal and the progress made on suggestions submitted by users. Cons Clearer notification controls and more consistent handling of cancelled orders would definitely help. Review Source R Reviewer IT Manager Used the software for: Less than 1 year ### "Great Support!" June 3, 2026 5.0 Pros The quick and helpful support! They are always ready to assist on quick timeframes and are very helpful with every issue I've had! Cons The permissions and settings can be a bit obtuse, and are limited in some ways. They have recently rolled out some new features that seem to be addressing this, though. Review Source R Reviewer Teacher Used the software for: I used a free trial ### "Vendor payment " June 2, 2026 4.0 I'm a begginer to this platform. So I 'm on learning and studying how it works, how it becomes easy to work. Pros It provide an online job opportunities for peoples of different country without distinction.it is recent secure plat form Cons It complexity to activate the account to receiving salary payment or purchasing account. Difficulty of activation cost for low income peoples. Review Source R Reviewer Health worker Used the software for: 1-3 years ### "likes and dislikes on procurementExpress " February 25, 2026 5.0 Pros Its secured and I can go back and add notes if I need to. system is easy to used even if i don't used the system that frequently it's easy to follow he steps to create a PO Cons its not the system its the need of approvals for other member that sometimes it takes days for the po to be approved Review Source R Reviewer service manager Used the software for: 1-3 years ### "purchase process" January 14, 2026 5.0 easy to navigate and make changes when needed and the whole system has no complicated processes from start to finish Pros i think the site and system is easy to navigate and simple to use and easy to follow through on the process. Cons no complaints I think it is fine as each screen is easy to follow through to a completed state from order to invoice Review Source Verified Reviewer VP, Product Used the software for: Less than 1 year ### "Great procurement platform for medium size company " January 13, 2026 5.0 Pros very user friendly interface, much easier to use especially for new users. it offers real time budget and spending data, which helps a lot in terms of finance planning. also has the ability to use it on mobile, very convenient Cons the customized report function require improvement as the current version has limited ability generate specific reports. also lack of AI assistance can be another improvement Review Source R Reviewer Director of Operationsc Used the software for: 3-5 years ### "Ease of procurement " October 10, 2022 5.0 It has helped in solving loopholes in procurement processes, setup controls, approval limits, accountability and reporting is formalised, store keeping at different sites is enhanced. Generating monthly report is easier. Pros It solved procurement complexity, ease to understand and use. It allows for attachment. Cons Sometimes, updating of the software interferes or disturb daily usage. Review Source R Reviewer Director of Office Services-Purchasing Used the software for: Less than 1 year ### "WORKS FOR US" June 12, 2025 4.0 We are not fully using it yet, but for the Purchasing portion, it has streamlined the purchasing process. Pros The ease of creating a Purchase Order and how easy the application was to learn. Our organization needed specific information set up for us to use, and that was done quickly. Cons Scan in the Purchase Request is great, except when you specifically click on the Purchase Request tab, and fill in the information, it gets scanned in as an invoice. The inability for us to make changes, we have to reach tech support. Review Source R Reviewer Procurement Officer Used the software for: 1-3 years ### "Procurementexpress.com review " January 9, 2023 3.0 Pros It's eases operations of an organization Cons It's expensive to aquire the software and also takes time to install Review Source R Reviewer Supply Chain Manager Used the software for: 1-3 years ### "Best in this space - 2 years on!" September 5, 2024 5.0 We've used Procurement Express for almost two years and in my decades of experience, I have never found a better solution for purchase requests, POs, and service in this space. The adoption has been incredible as well. Pros It is very easy to use and the customer service going forward has just been incredible. Cons Setting it up took a little longer than expected but once I did, my team and I were able to make changes on the fly to make it suitable for our evolving needs. Review Source R Reviewer Bookkeeper Used the software for: Less than 1 year ### "Super excited about this product" September 22, 2024 5.0 Set up and implementation has progressed nicely with hands on training from Procurement Express. Customer service is easier to talk to than any software company I've dealt with. Pros Being able to customize the software to capture the information that is important to us, has been a gamechanger. Everything about this software has been easy, customer service is great and friendly and the price point is well worth it for the value. Highly recommend for any business looking to track and streamline spending. Cons So far... I've found no cons.... The software is user friendly Review Source R Reviewer Purchasing Mager and Payroll Master Used the software for: Less than 1 year ### "There is nothing better out there than Procurement Express!!" October 9, 2025 5.0 My overall experience with ProcurementExpress.com has been highly positive. The platform provides real-time visibility into company spending and tracks purchases by department, supplier, or category, which greatly improves financial control. It reduces the risk of unauthorized or duplicate purchases and helps manage unexpected expenses by monitoring available contingency funds. ProcurementExpress.com ensures quick and efficient purchasing in urgent situations while keeping all purchases aligned with allocated budgets. By setting spending limits and approval workflows, it helps prevent overspending. Additionally, the ability to generate detailed reports supports better financial planning and informed decision-making, making it a valuable tool for streamlining procurement processes. Pros My experience with ProcurementExpress.com has been very positive. The platform reduces the risk of late payments or missed invoices and simplifies the approval process, cutting down on time spent on back-and-forth emails. It allows for quick order placement and tracking, minimizing delays, while automating repetitive tasks to free up time for strategic purchasing decisions. The responsive support team is always ready to assist with setup or troubleshooting. By centralizing purchase requests, approvals, and tracking across all departments, the platform enables multiple team members to access, review, and approve purchases efficiently, promoting transparency and accountability throughout the procurement process. Cons I wish the punch-out option were available across more platforms. Similar to what is available for amazon. Review Source R Reviewer Senior Account Manager Used the software for: 3-5 years ### "PEX professional" June 12, 2025 5.0 Pros simple to use, staff is attentive when help is needed. easy to navigate. user friendly. Not sure what else to write. Cons some simple tasks should be easy to compete, like changing the requester of a po, or the budget. Reports sometimes take long to generate. At time the system is very slow but overall a great system Review Source R Reviewer Marketing Manager Used the software for: Less than 1 year ### "Be in control of all payments to your suppliers with ProcurementExpress.com " December 20, 2024 4.0 My overall experience has been the best with procurementExpress.com and encourage every organization be it small or big in Africa to join. Pros Procurement Express has helped our organisation to process payments with suppliers easier and we have been able to monitor all processes Cons The staff needed training for them to be able to use the system comfortably. Review Source R Reviewer Project Administrator Used the software for: 1-3 years ### "Procurement Express- You wont look back !" September 18, 2024 5.0 Fast , Efficient , User Friendly , Excellent ! Pros Procurement Express is excellent , it can be built to your needs which is a bonus and the extras that is added really helps like the scanning of documents for saving time when processing PO'S and adding Invoices , I purchased PE for my company who never had a Purchasing tool ,all staff love it and it is so easy to use .Excellent Customer Service which is truly second to none . Integrate with your Invoicing system this will save time in your accounts department too. Cons I truly do not have any dis likes regarding this Purchasing tool none that i can remember anyway ! Review Source R Reviewer Accounting Associate Used the software for: 3-5 years ### "I am a big fan of Procurement Express" February 26, 2020 5.0 My overall experience is excellent. Pros The software is very easy to use and understand. I particularly like the approval routing process which ensures that when it comes to the payment of an invoice, you feel confident that it is 'OK to pay'. It keeps Department Heads accountable as they are able to easily look at their budget, seen what is pending and what is paid, and the balance that they have remaining. For those 'non finance types', this layout is simple to understand. There are a variety of personal settings you can manage - that way you can decide what notifications you would like to receive during the approval process. Cons The frustration is that the software does not integrate with our payment system. It would be great if they were able to talk to each other. Sometimes, bills are paid (without a PO) that need to go against a certain budget, however, with no PO, it doesn't show up and adjust the budget remaining amount. A special 'budget adjustment' journal was set up for us to help us with issue, but this also has some bugs. So I would have to say the data is probably only 70-80% accurate. But in saying that, I still think it is a great process and has enabled a much improved purchase order process to the non existent one we had previously. Review Source R Reviewer CFO Used the software for: 3-5 years ### "Procurement Express Review" September 17, 2024 5.0 I have had an excellent experience with the platform. Pros The platform is user friendly and the team are always very helpful. Cons Customisation of approval flows could be improved. Review Source R Reviewer Project Manager Used the software for: Less than 1 year ### "I needed a simple PO system for a start up, got this system live in a week!" September 12, 2017 5.0 Solved my PO Approval needs without having to go to an enterprise tool like Oracle. Pros Functionality: easy to use, well designed, thoughtful workflows, robust functionality without being burdensome. ProcurementExpress.com not only understands the ins and outs of POs, but they also have created an information architecture that covers every base. UI/UX: Intuitive, clean design, modern look and one of the best UI designs I've seen. Speed of implementation - I literally spent a week from finding ProcurementExpress.com online to issuing our first PO. Set up was a breeze, ProcurementExpress.com was willing to help but I preferred to just plow through myself. Nifty import and export features are handy for mass updates or uploads. Support:I work in the software industry and ProcurementExpress.com has the best support I've ever seen. Chat is almost always available, reps are knowledgeable and I have yet to not get a resolution on my first contact. They do weekly releases, so if you need an enhancement, they are very responsive and timely on getting them in. I recommended it to our accounting firm to share with their other small biz clients, it was exactly what I needed for my client. In a nutshell, best in class design and exceptionally good customer support. It is the awesome customer support that makes it a no brainer choice. Cons Cons with the software are very few. I had a little trouble understanding how the Approval Limits worked, but that was probably my ignorance on the PO process. The ProcurementExpress.com rep called me during a chat question and clarified within 5 minutes. The user documentation is light, but because the support is so good - the don't need heavy how to documents or videos. I created my own training videos for my staff, it would have been cool if ProcurementExpress.com had a YouTube channel with training videos. Maybe that is to come... Review Source R Reviewer Studio Manager Used the software for: 3-5 years ### "We love Procurement Express!!" October 20, 2022 5.0 We love using ProcurementExpress.com! It is just so easy to use it simplifies things for us and makes things run more smoothly. Pros The software is so easy to use and to teach to others. It is incredibly intuitive. Cons I really do not have any cons, but if I had to pick something, sometimes it takes a while for a new user/approver to show up. Review Source R Reviewer Center Coordinator Used the software for: Less than 1 year ### "Easy to Use" May 19, 2024 5.0 Once I was trained to use Procurement, it was very easy, i was able to maneuver around the program very well. Pros Procurement is very easy to learn and use. It is very detailed and user friendly. Cons It takes a little time to go back in history. Review Source R Reviewer Estimator Used the software for: 3-5 years ### "Makes work easier" July 1, 2019 5.0 Pros We're cutting POs daily for multiple jobs and it can get overwhelming. This software cuts the work in half. It tracks all POs neatly and the search feature makes finding old Purchase Orders a breeze. Cons There's really nothing that's bad about this software, but if I had to pick, I would choose the way you have to know the grand total of what the invoice is going to end up being. We rent equipment and we might have it quoted for 3 months, at $100 a month, bringing the total to $300. But if something comes up and we need to keep it for another month or two, that's $200 that's not being plugged in. It would be easier if there was an option the put the monthly invoice in there, and it keep reapplying itself until it's told otherwise. Review Source R Reviewer Superintendent Used the software for: Less than 1 year ### "As a superintendent this is a must have " June 29, 2023 5.0 Would recommend since it’s easy and helps us our greatly with who is spending money and where they are spending money Pros The ability to monitor budgets on our side and using Pex gives us the ability to manage expenses across all of our suppliers Cons Sometimes the app doesn’t work just right but I just transfer to the online page and works just fine Review Source R Reviewer Inclusion Coach Used the software for: 3-5 years ### "user friendly" May 14, 2024 5.0 I was resistant when it was first introduced, but cannot imagine doing Purchase orders any other way Pros intuitive and easy to navigate, I am not all that tech savvy but with a minumum of training I find it very easy to use Cons no cons, I use it in a limited capacity but it works very well Review Source R Reviewer Pledge Manager Used the software for: 3-5 years ### "Experience with Procurement Express" October 18, 2019 5.0 As a user I raise a lot of purchase orders on a daily basis. Procurement Express allows me to do so in an easy to manage, user friendly way. Pros It is very user friendly and intuitive. It also is well very well organised, allows for easy creation and submission of PO's and is overall a very good system. Additionally the support are very knowledgeable and helpful. Cons It is a very good system so essentially nit picking but sometimes the excel function does not export the transactions for me. That is probably due to errors on my end though. Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "Our whole organisation are extremely pleased with our acquisition of ProcurementExpress.com. " May 23, 2017 5.0 Pros ProcurementExpress.com is really easy to use, and not one of our people struggles with it. The best feature is that you can use it anywhere because it is web based, which suits us down to the ground as many of our team travel & work in remote locations. The customer support is excellent, so when we find we need a new feature the ProcurementExpress.com team usually sort us out very quickly. Cons Now that we have been using it a few years the data base has grown quite large and so we would like the reporting features to be enhanced, with more filters prior to data dump rather than sorting the spreadsheets afterwards. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.