--- title: "ServiceBox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ServiceBox the right Field Service Management solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136363/ServiceBox/reviews/" page_type: "reviews" language: "en" --- ServiceBox 4.3 (168) [View alternatives](https://www.capterra.com/p/136363/ServiceBox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 15th, 2026 # Reviews of ServiceBox Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews AR Anna R Client CoordinatorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same time so that we all have the information that we need.“ October 23, 2025 BS Benjamin S OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into utilizing all of the features, it becomes time consuming and difficult making changes on the same formats, such as adjusting a specific note on a recurring work order, removing or adding a check box on created checklists, ect.“ May 22, 2025 Kv Kurt v Assistant PlumberLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: Less than 6 months. “It has a wide range of features for scheduling your weeks, you can log your time in jobs sites, job site info, job location info and ability to add pics.“ October 23, 2025 CM Claudette M BookkeeperConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “not great for businesses that have retail & service type sales - having to create a work order for an over the counter sale takes time while the customer is waiting.“ November 14, 2024 TG Tarek G ManagerGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years. “I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with various ERP systems.“ October 23, 2025 tw todd w general mangerSecurity and Investigations, 11 - 50 employeesUsed the software for: More than 2 years. “emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra manual work.“ August 27, 2025 FZ Frank Z ElectricianElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years. “it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info forever“ October 22, 2025 TB Tyler B HVACConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override and fix anyway.“ May 28, 2025 ## Showing most helpful reviews Showing 1-25 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jodi H. Used the software for: Less than 6 months ### "\*\*CUSTOMER SERVICE 10+ STARS!" May 25, 2017 5.0 Pros Our HVAC company implemented ServiceBox, due to the features offered, but mainly because of the customer service. I naturally expected that once we signed up the help would fade away, but that was not the case whatsoever. The team at ServiceBox work hard, and are diligent at following up with a call, email or text within a very short amount of time, if not immediately. It is obvious that they work well together, as they each have their own assets they bring to the table. In addition, ServiceBox is flexible and customizable, with a clean, easy to view and understand the User Interface. Cons No Application as of yet. Once the application is finished, it will be a top notch program for sure. Review Source BS Benjamin S. Owner Construction Used the software for: 2+ years ### "Awesome Work Order Management Software Perfect For Service Work" May 22, 2025 5.0 I signed up with service box after trying out some other work order management softwares that simply didn't have the layout, functionality, or features that service box did. I recall an in depth conversation with \[sensitive content hidden\] where as overwhelmed as i was after discussing all of my needs, and how Service box fills those needs and more, I was reassured that it is very practical to use it as a work order management software and ease into the advanced features as your need arises. I also worked directly with \[sensitive content hidden\] having customizations made to fit my specific needs, so Service box is able to and willing to implement specific customer modifications as needed. I have, and still, recommend service box to everyone I can, because its a fantastic software. Pros What sold me on Service Box was the ease of use, all of the features it is capable of and how service oriented the software / product offered is Cons With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into utilizing all of the features, it becomes time consuming and difficult making changes on the same formats, such as adjusting a specific note on a recurring work order, removing or adding a check box on created checklists, ect. Switched from [Field Promax](https://www.capterra.com/p/135694/Field-Promax/) I needed a much more advanced service work order management software and SB more than immediately filled that gap Review Source MM Mark M. Manager Building Materials Used the software for: 2+ years ### "Good but not Great" October 23, 2025 3.0 Overall pretty good but would be great if it had inventory management with multiple vendor ability and bin locations. Pros Ease of use. Program is relatively simple and great for smaller businesses. I really like the design of the schedule. Cons No inventory control to manage products sold, Lots or error messages and it has become very slow at times. Like the program has to wake itself up every morning. Review Source Response from Jobbox Software November 6, 2025 Hi Mark, Thanks for taking the time to review us. We’re glad to hear you find ServiceBox easy to use and appreciate the scheduling design. If you’re open to it, we’d love the chance to connect directly and troubleshoot these problems with you. You can submit a ticket through the app, and we will reach out to you. Thanks again, your feedback helps us make ServiceBox better for everyone. OS Omolaja S. Overhead crane technician Construction Used the software for: 1-2 years ### "Service box rules!!!" May 22, 2025 5.0 Pretty decent software overall. I’ve noticed major improvements over a short period. Helps to know the company listens and fixes issues promptly Pros Ease of use. Button press response is smooth. Storage is decent enough for adding images etc. Customer service is quite helpful when we have down time. Cons Some lagging is experienced but a reset usually takes care of it. Had storage issues a while back, some previously uploaded images couldn’t be found. Switched from [Fluix](https://www.capterra.com/p/141488/fluix/) Service box is a better product for my what we do and it integrated well with our inventory and job scope Management practices. Review Source Response from Jobbox Software May 27, 2025 Good morning Omolaja. Thanks for these kind words, we really appreciate you taking the time to write this. I'm really sorry to hear about the storage issue, this is the first time I've heard that specific feedback. If an image is lost that you need, please don't hesitate to reach out to support. There may be an easy solution. I hope you have a wonderful and profitable summer! LO Lia O. Vice President Construction Used the software for: Less than 6 months ### "The Whole Package. A Game Changer for our Company!" May 22, 2025 5.0 Training and company implementation was comprehensive - our hands we're held the whole time. Pricing is very affordable - considering the amount of time saved when implemented. Overall - our decision to go with ServiceBox is a game changer. Pros I love that everything is in one location & we've gone completely paperless. Scheduling, work Orders, invoicing, packing slips, timesheets...the list goes on! Our office is like a well-oiled machine now. Cons My only wish is that the web portion of the app was in app form. That would be amazing - but it is completely functional how it is now. It would just make it a bit easier to access from mobiles. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) One program does it all, and one price. We also made our company paperless at this time. Review Source Response from Jobbox Software May 23, 2025 Thanks for these kind words. Yes, we have an eye on updating the app to get off the browser, but we're glad this is working for you in the meantime. We appreciate you. TG Tarek G. Manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "Reasonable Value for Money" October 23, 2025 4.0 Overall, I would say I’m partially satisfied, given the type of work we do (mainly service work and new installation projects). I believe it offers reasonable value for money. Pros Overall, it is user-friendly and requires minimal training. I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with various ERP systems. Cons The scheduler requires significant improvements. Additionally, the application can be slow and unresponsive at times, and the reporting functionality also needs substantial enhancements. Review Source Response from Jobbox Software November 6, 2025 Hey Tarek, thanks for this review and for the kind words! I have good news for you about the scheduler. We are about to complete an update specifically for the scheduler. We will send you an email with more details shortly. Regarding the unresponsiveness, could you please submit a ticket through the app so we can investigate the issue for you? Have a wonderful day, and thanks again. DD Don D. General Manager Facilities Services Used the software for: Less than 6 months ### "Just Starting" October 26, 2025 4.0 Low, we have been engaged with ServiceBox for a while, but the implementation has been delayed due to our internal issues Pros Connectivity of different processes, the ability to tie quotes, WO, parts, inventory and invoicing all in on field. Cons Still learning the good and bad as we are just turning on, while I am sure we will come across some issues/processes that are not our favorite, we need to try and use what the system has first. Review Source Response from Jobbox Software November 6, 2025 Hey Don, thanks for this review, and welcome to ServiceBox! I hope that the more you use our features, the more benefits you will start to see. ServiceBox is highly customizable, which means it can take some time to master. I notice you have recently had some training sessions. I hope you found them helpful. Have a wonderful day, and thanks again. SO Stefanee O. Office Admin Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Good Software With Room to Grow" November 10, 2025 4.0 I would definitely use this platform again, though there is always room for improvement. Was easy to keep the schedule and invoicing organized. A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work. Pros Was easy to create progress invoices. Wouldn't accidentally double charge for material/labour. Entering material and labour on a job was always dated. Time sheets were easy to manage. Cons Struggled with the online payment portal. Customer service was always hit or miss. Could never get a quick reply. Reports were not very user friendly. Would be nice if there were more automations, like follow ups on invoices. Review Source Response from Jobbox Software December 11, 2025 Hi Stefanee, thanks for the review and kind words. We're happy to hear that ServiceBox has been working for you and your company. We agree that there is always room for improvement, and we will share your feedback with the team. Thank you again for being part of the ServiceBox community. Have a wonderful day! PR Phoebee R. Office Administration Consumer Services Used the software for: 1-2 years ### "Convenience of ServiceBox " October 24, 2025 4.0 SB has made a huge difference in the amount of paperwork we don't have piling up. It's nice to have all information on our customers in one convenient location. Pros I find Service box to be easy to use and understand and if there is a problem someone is always available to help and answer your questions. Reasonably priced as well. Cons Would be nice if statements could be sent through SB, and it would be nice if you could choose the date. Review Source Response from Jobbox Software November 6, 2025 Hey Phoebee, thanks for this review and for the kind words! If you have time, we have a Feature Request page that you can access through the dropdown menu under your name in the UI. Why don't you suggest the statements change in there? If enough other customers vote in favor of it, our developers move it closer to the front of the development queue. Have a wonderful day, and thanks again. NL Nicole L. Payroll Admin Construction Used the software for: 6-12 months ### "Something to Consider" October 24, 2025 3.0 Overall it's been a good experience. The customer service is amazing and with some changes along the way I think ServiceBox will be even better. Pros \- Great customer service - The ability to quote, create the job and invoice all in one place - Scheduling employees is very easy - When something is typed in the search bar the whole database is conveniently searched Cons \- There is no app so everything is web based, which is not convenient for employees in the field. - When you type in a search bar it saves what you type so when you go back it is still there, that is very annoying. It should automatically clear. - The quoting section needs to be revamped to be more user friendly Review Source Response from Jobbox Software November 6, 2025 Hey Nicole, thanks for this review and for the kind words! We do indeed have a mobile app for technicians. If you have time, we have a Feature Request page that you can access through the dropdown menu under your name in the UI. Why don't you suggest any app changes you would find helpful in there? If enough other customers vote in favor of it, our developers move it closer to the front of the development queue (Although mobile app fixes are definitely on our radar). Have a wonderful day, and thanks again. BE Bryan E. Service Manager Construction Used the software for: 1-2 years ### "Great Application" February 14, 2025 5.0 It has been a very good application for our business. We are a small business and only have a couple of technicians in the field. The cost for our needs is one of the best in the market. Customer support is also very good. Pros Its versatility and comprehensive capabilities. Easy to use interface. Accessible from any location. Cons Very little wrong with the application. Sometimes the mobile interface can be touchy or clumsy by touching the wrong link or button. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing ServiceBox Price per user. The application has a lot of the same features of others, but the cost is lower than others. Review Source Response from Jobbox Software February 17, 2025 Hi Bryan, we really appreciate this review, thank you. A new mobile app is actually on the docket, though it's down the road a ways. We're very glad to hear ServiceBox is helping you. TO Tom O. Operations Manager Medical Devices Used the software for: 2+ years ### "Service Box Review" September 4, 2024 4.0 Is very user friendly. Is an easy system to train new people to use. Pros We have been using Service Box for 2-1/2 years now. The flow from quotes to work orders to now purchasing to Invoicing is smooth. Love being able to use the Copy feature. Cons Some reports that would benefit us are not offered. We tried to Import our Inventory from an Excel spreadsheet that Service Box can't accept. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Service Box has made our business from internal aspect much easier. Review Source Response from Jobbox Software September 10, 2024 Hi Tom, thank you so much for the review, we're glad ServiceBox is helping you. We definitely do import Inventory from Excel sheets, so I strongly suggest you use the "Help" button on your ServiceBox desktop to submit a support ticket, because it may be a simple fix to get you on your way. Also, I'm sorry we don't offer the reports you're looking for...if you haven't already, try requesting the exact report you want on our Feature Request page, as our developers add small bits and pieces to the software all the time based on customer suggestions. Have a wonderful week, and thanks for using ServiceBox. RT Riley T. Owner Construction Used the software for: 2+ years ### "Long standing customer review " May 22, 2025 5.0 Been with them for almost 6 years now. Don't plan on going anywhere. We get a lot of value out of this program. Pros Always updating there features and good tech support. Works well with quick books. Overall no real complaints Cons It can be slow some times. We have team of roughly 50 but only 9 use it all day on the computer this is where we notice it. Review Source Response from Jobbox Software May 27, 2025 Hey Riley, thanks so much for this kind review, we really appreciate it. I'll pass on your feedback about the slowness to our support team...not sure what's going on there. If it becomes a problem, please don't hesitate to reach out to the support team at support@getservicebox.com. There may be an easy fix. DH Dan H. Plumber Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Jump into service box" May 22, 2025 4.0 Very easy to use makes the office more streamlined. Easy to see what your day will be when all calls are in the schedule Pros No paperwork keeps every thing organized and great to see whatbwas done at last call through the work notes. Cons Need more dropbox options. Can be very slow when out in the counties or in dead spot areas. And not a fan of having multiple people touching my screen to get signatures. Review Source Response from Jobbox Software May 23, 2025 Hey Dan, thanks so much for this review. We're looking into developing an offline mode that will solve your dead spot issues, but that's admittedly down the development queue a ways. We greatly appreciate you and your kind words. Have a great week! DB Dawn B. Learning Experience Designer Facilities Services Used the software for: 2+ years ### "Excellent product - making life easier at work!" May 26, 2025 5.0 Overall, it's an easy to navigate service. I really like the app - makes it simple to get the information I need at my fingertips! Pros ServiceBox lets us keep track of our schedules, do daily time tracking, and complete service records in great detail, even allowing us to add photos of detail! It makes my day to day easier - I can see who will be in the office and in the field at any time. Cons One great addition would be the ability to sort the T&M on work orders to have the most recent ones on top, so you don't have to scroll way down to the bottom. This is how we track our daily work hours, and by the end of the year it gets long! Review Source JV Justin V. HVAC tech Construction Used the software for: 1-2 years ### "Service box review" May 23, 2025 4.0 Overall it is a very good app. It’s easy to share customer and job site information with other technicians. Pros Organization of the app. Many different features to use. Makes finding things for certain job sites easy. Cons Font is small and makes it difficult to read. Can be especially difficult when trying to read your work notes. Review Source Response from Jobbox Software May 27, 2025 Hi Justin, thanks for these kind words. Font size makes for a tricky balance when we're trying to add all the things to a page that our customers tell us they want and need. But your point is well taken, and I'll add your feedback to my notes for the support staff. We really appreciate you, thanks for being our customer. EH Ethan H. Telecommunications Specialist Information Technology and Services Used the software for: 1-2 years ### "Great Job Tracker" November 14, 2024 4.0 The times I've had to contact support have been quick and easy. I enjoy the time/job tracking (good to know where people are at). Find it a pretty good experience overall. Pros Multiple logins (app and browser), reminder of current checked in job. The scheduler is easy to update and add events or work orders. Cons Layout of the mobile app mostly. Only really good for checking in and out of work orders. I would like to access customer data and the timesheets easier while I'm out and about. Review Source Response from Jobbox Software November 21, 2024 Hey Ethan, thanks for this feedback, we appreciate it. Yes, we are eyeing a revamp of the mobile app down the road, although we have some other development priorities for the time being. We appreciate you! Havea a great week. MT Mandy T. Owner Consumer Services Used the software for: 1-2 years ### "Servicebox very user friendly!" November 13, 2024 5.0 Overall a positive experience so far! Very happy with it. Pros I like that it is super user friendly, and the support team is always pleasant, responsive and helpful. Cons There are a few features I would like to add to the software, but overall I am really happy with the work arounds that \[sensitive content hidden\] has given me each time I come to her with a concern. Also, price jumps quite a but at each tier - would be nice if we could pay by exact number of users and not "up to" Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing ServiceBox easiest to use, great service and support Review Source Response from Jobbox Software November 22, 2024 Hi Mandy. Thanks for taking the time to fill out this review, and for all the positive comments. I hope you're submitting your feature ideas on our Feature Request page (in the drop down menu under your username, on the top right of your page). Our developers check in with that page regularly as we make decisions what to upgrade next. We really appreciate you as a customer, and hope you have a wonderful holiday season! OM Odale M. Fire Alarm Tech Construction Used the software for: 6-12 months ### "Service Box Review " November 13, 2024 3.0 Its been pretty good ,It seems pretty everyrhing ,Im hoping there can be a function where,reports can be pushed out to my email. Pros The fact that you can see all the previous notes left by other users.Our company creates a ticket and we can see past users notes. Cons I wish I could put images directly on my report ,instead of a separate window Review Source Response from Jobbox Software December 9, 2024 Hi Odale, thanks for giving us the review. It may surprise you to know we actually CAN create a report template for you that pushes information out to you by email. You can request this add-on feature through our support team, at support@getservicebox.com. SS Sudhanshu S. Telecom Analyst Telecommunications Used the software for: 1-2 years ### "Great Experience" November 13, 2024 5.0 It's a good experience, user friendly and convenient. Pros Ease to use, tabs are pretty accessible. Good one Cons To be honest never had any issue till this date. Review Source Response from Jobbox Software December 5, 2024 Thank you so much Sudhanshu, we appreciate the kind words. DB Dave B. CEO Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Invested 100s of hours to find out in the end they dont care. " February 24, 2023 2.0 Exciting at first then a big let down after implementation:( Pros Seemed perfect at first. Then when we implemented it we started finding glitches like an employee receiving a phone call during checkout wiping out their data. Just trying to run a simple hours report for a whole customer is not possible. Being yelled at by their team member sucked when I thought I lost a complete customer. They act like we have all the time in the world to implement. What we needed was comprehensive attention to what our business needs and I feel we are truly let down by this product so far. Im trying to contact the \[sensitive content hidden\] to see if they in fact are this way from the top down or I just had a bad experience. Its not all bad but getting the finish line and having them treat me like shit does not work for us an organization. Cons Ability to run hours reports filtered by customer and multiple sites Reason for choosing ServiceBox Thought they were the right size to give us the attention we wanted and found out they got us to the 5 yard line and dissed us! Review Source Response from Jobbox Software December 5, 2024 Hi Dave. This is an especially troubling review for us, as the experience you're describing flies in the face of our core company values and touches on areas that most customers report as our greatest strength (i.e. onboarding). We take your initial set-up and employee training seriously, so we want to get to the bottom of your situation. Please contact support immediately through the Help button on your ServiceBox UI. They've been alerted to your situation and are waiting for your message. GH Gail H. Office Admin Construction Used the software for: 2+ years ### "Service Box Review" September 10, 2024 5.0 It seems to be very reliable. Customers can read there invoice well. You are able to put lots of information in various areas that you may need for future. Pros It's easy to use and clear. You are able to put in a lot of information both on the back end and for the customer. Cons Pricing. It would be nice to have an up to date pricing. It remembers some prices, but it seems it remembers the wrong ones. Review Source Response from Jobbox Software September 17, 2024 Thanks for taking the time to review us Gail, we appreciate of the positive feedback. I spoke to our customer success team about the pricing issue, and they said it would be good to go over your settings with one of our experts. Changing the prices of items, either in inventory, or as a materials add-on to the invoice, should be a fairly simple procedure for anyone with the correct permissions, and those changes will definitely stick. Please submit a ticket using the "help" button on your SB desktop, and if you like, ask specifically for Scott, who I also spoke with today. We would love to help you resolve this. GW GARRICK W. PRESIDENT Retail Used the software for: 1-2 years ### "GREAT PLATFORM!!!" September 4, 2024 5.0 ME AND MY COMPANY ENJOY THE EASE OF USE. Pros ME AND MY COMPANY ENJOY THE EASE OF USE. Cons IT TAKES TECHINICAL SUPPORT SOMETIME TO GET BACK TO YOU ON ISSUES OR INQUIRES Review Source Response from Jobbox Software September 10, 2024 Hi Garrick, thanks so much for the review. I'm glad ServiceBox is working for you. But I'm concerned to hear that support has taken its time to respond to you, because quick support responses are a core company value, and that's not a criticism we hear very often. I'll send you a copy of this response privately through Capterra so you can email me directly about specific concerns. NW Neysa W. Accounts Manager Used the software for: 6-12 months ### "Best choice for a Canadian based company" March 28, 2018 4.0 Pros After trying a couple of US based service software programs with no success we found ServiceBox and it's been working great. Service Box syncs wonderfully with our Quickbooks (Canadian desktop version), we didn't experience any of the tax integration issues that we had with the US companies. The support team response is very quick, and often they will follow up by both email and phone. The software is simple and intuitive; our technicians picked it up with very minimal training. It has been very convenient for both office staff and techs to have the clients historical data at their fingertips. With the ability to add pictures, create maintenance lists and record timesheets we have become entirely paperless - and all data is updated in real time so we are able to operate more efficiently! Cons Some improvements that we would like to see: more options for reporting (or more custom reports), a fully functional app (where all SB tasks can be performed from within the app), a redesign of the scheduler (adding a search and/or sort function, increasing size of display for the work orders that are in queue, ability to see to dos that are attached to the work order) Review Source Response from Jobbox Software April 4, 2018 Hi Neysa, Thank you for taking the time to review ServiceBox and share your comments with us. We are happy to hear that the system has been working great for you and was easy to get started with. I have taken all of your comments and sent them off to our development team so that they can use them as they continue to work in the system. It is through feedback like this that we are able to grow and continue to meet the needs of your business so thank you! Have a wonderful day! Your ServiceBox Team JW Jennifer W. Office Manager Environmental Services Used the software for: Less than 6 months ### "User friendly and they were able to customize it to our needs " December 13, 2016 4.0 Here are some reviews from our employees who use Service Box everyday; -Haven't had any issues. -Sb is easy to use, however, I think it would be easier if we had more search options. For example, I would like to search for WOs that have attachments, Also, even being on a desktop computer, I feel that its slow at times, it only crashes every now and again but that may not be services box as opposed to the internet crashing. Lastly, for the purposes of deleting unused WOs, it would be nice if I could check multiple ones before deleting them as opposed to deleting them one by one, it would save some time. Overall, I don't think the program is bad, it just needs some adjustments. -I enjoy using SB, it's always been really easy & convenient to use for me. More helpful for me to describe any issues on a WO than writing it on a bench sheet. -It's easy to use. No problems at all -Always glitchy on phone app , very user friendly via computer/laptop - I feel pretty good with service box except where sometimes it won't register when I hit check in on a work order. For example I will check in at 7 am then when I go to check out at 9 am it will say I never checked in. Other than that I like it! -Service box works fine for me. I haven't had too many issues. Occasionally, load times will be long, but that about the worst experience I've had with it. -I like how it's working so far. The only thing I don't car for is when I open service box it always pops up to a work order from 10/12/16. But other than that it's working good. -Haven't had any issues -It's been a helpful tool -Haven't had many issues, sometimes it lags but that's about it, I give it an 8 out of 10 -I don't like how service box rounds the time incorrectly even though it has been mentioned multiple times, other than that I feel it is a very helpful tool for the company. Review Source Response from Jobbox Software February 7, 2017 Jennifer, Thank you so much for taking the time to provide us so much feedback from your company. There were so many things in here to address and it was great to speak with you to understand more in detail your needs. Some of these items have been added to our list of future developments and thankfully some we were able to show you how the system could already meet your needs. We thank you for your continued support and we look forward to continuing to work with you. 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