# dotloop Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about dotloop Software - reviews, pricing plans, popular comparisons to other Real Estate Transaction Management products and more.

Source: https://www.capterra.com/p/136372/dotloop

---

# 

 dotloop Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

dotloop

## What is dotloop?

dotloop is a real estate transaction management software that streamlines the home buying and selling process. It offers a digital workspace for agents, brokers, and clients to collaborate seamlessly. Key features include document editing, file sharing, digital signing, and customizable templates. The platform also offers a mobile app that supports on-the-go management, document scanning, and task oversight. dotloop automates workflows, provides real-time activity logs, and enables digital paperwork submission to ensure compliance. Additionally, the platform allows brokers to sync data with CRM, accounting, and marketing tools.

## What is dotloop used for?

[Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/)

Top alternative

Featured

Overall rating

Based on 674 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Pros & cons

Intuitive and accessible interface

Streamlined workflow and collaboration

Recurring glitches and slowdowns

Limited and clunky form editing

Starting price

$31.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for dotloop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dotloop.com&name=dotloop)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### dotloop

4.7 (674)

VS.

[4.5 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

Starting Price

$31.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (673)

Ease Of Use

4.3 (77)

Value For Money

4.5 (506)

Value For Money

4.4 (61)

Customer Service

4.6 (508)

Customer Service

4.5 (60)

## dotloop alternatives

[4.4 (2,936)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.0 (76)](https://www.capterra.com/p/172896/SkySlope/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[4.5 (2,657)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (24,071)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136372/dotloop/alternatives/)

## Who uses dotloop?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible interface

93% positive reviews out of 138

Most reviewers find ease of use essential, noting the straightforward design, quick learning curve, and clear instructions that make daily operations simpler for both new and experienced users.

Maria C

REALTOR, 201 - 500 employees.

"THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN."

Recurring glitches and slowdowns

65% negative reviews out of 63

Most users report bugs and issues as frustrating, citing frequent glitches, crashes, and slow performance that disrupt time-sensitive tasks and hinder overall reliability.

Roxana E

Broker, 2 - 10 employees.

"To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly."

Streamlined workflow and collaboration

94% positive reviews out of 54

Most reviewers describe efficiency and organization as major benefits, highlighting real-time updates, simple collaboration, and centralized document management that help teams stay coordinated and productive.

Donald P

Broker, 2 - 10 employees.

"This helps you stay on task and creates more organization. Plus, they now sync with the MLS."

Limited and clunky form editing

40% negative reviews out of 52

Some reviewers feel form customization is restrictive, mentioning awkward text editing, lack of copy-paste, and difficulties updating contacts or reusing information efficiently.

Significant reduction in workload

95% positive reviews out of 21

Most reviewers report time saving as a key advantage, emphasizing how the platform minimizes repetitive tasks, reduces manual effort, and accelerates document handling, freeing up hours for other priorities.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

4.8 (155)

72.90% of 155 reviewers that rated this feature as important or highly important

It gives you a seamless way to collect electronic signatures from any device, speeding up transactions. Users think it’s easy, secure, and reliable, with time-stamped signatures, though a few mention rare issues with missed initials or role-specific signatures.

Document Management

4.8 (124)

73.39% of 124 reviewers that rated this feature as important or highly important

Dotloop offers centralized document management, letting you upload, organize, edit, and audit files efficiently. Reviewers indicate it’s user-friendly, secure, and helpful for compliance, though some find initial organization overwhelming and wish for more template flexibility.

File Sharing

4.7 (106)

58.49% of 106 reviewers that rated this feature as important or highly important

This capability helps you share documents with clients and colleagues quickly, track views and signatures, and reduce paperwork. Reviewers appreciate its simplicity and notifications, but some say sharing outside dotloop or opening non-PDF files can be frustrating.

Document Storage

4.8 (86)

65.12% of 86 reviewers that rated this feature as important or highly important

With dotloop’s document storage, you keep all transaction files organized, archived, and easily accessible for years. Reviewers appreciate the reliable retrieval, central location, and compliance support, though some wish for more holding area options for better tracking.

Transaction Management

4.8 (77)

68.83% of 77 reviewers that rated this feature as important or highly important

You can manage every transaction step in one place, keeping documents, tasks, and communications organized. Some reviewers find the visual checklists, folder flexibility, and team collaboration valuable, but a few mention difficulty deleting irrelevant files or accessing forms without permission.

Task Management

4.6 (95)

56.84% of 95 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

dotloop 61 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Provides a channel for team members to share media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integration with third-party CRM systems

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Defines specific deal parameters to negotiate and secure deals

Dotloop offers centralized document management, letting you upload, organize, edit, and audit files efficiently. Reviewers indicate it’s user-friendly, secure, and helpful for compliance, though some find initial organization overwhelming and wish for more template flexibility.

With dotloop’s document storage, you keep all transaction files organized, archived, and easily accessible for years. Reviewers appreciate the reliable retrieval, central location, and compliance support, though some wish for more holding area options for better tracking.

Assemble applications and processes by dragging over and arranging pre-built components

It gives you a seamless way to collect electronic signatures from any device, speeding up transactions. Users think it’s easy, secure, and reliable, with time-stamped signatures, though a few mention rare issues with missed initials or role-specific signatures.

This capability helps you share documents with clients and colleagues quickly, track views and signatures, and reduce paperwork. Reviewers appreciate its simplicity and notifications, but some say sharing outside dotloop or opening non-PDF files can be frustrating.

For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners.

Store, manage and track all forms in a centralized location

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Communicate using messages within the system

Access software remotely via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Share documents with different users to collect multiple signatures

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

You can manage every transaction step in one place, keeping documents, tasks, and communications organized. Some reviewers find the visual checklists, folder flexibility, and team collaboration valuable, but a few mention difficulty deleting irrelevant files or accessing forms without permission.

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (673)

4.6

Based on 673 reviews

## Pricing

Value for money

4.5 (506)

Free Trial

[View pricing plan details](https://www.capterra.com/p/136372/dotloop/pricing/)

Dotloop Premium

$31.99

Flat Rate,Per Month

It includes:

-   Audit Trail
-   Clause Manager
-   Custom Invite Message
-   Ddocument Templates
-   Document Scanner
-   Easy-Offer Links
-   In-Person Signing
-   Integrations
-   Invite Service Providers
-   MLS and Association Feeds
-   Mobile App
-   Online Faxing
-   Real-Time Notifications
-   Robust Document Editor
-   Secure and Legal Esignatures
-   Secured Backup
-   SMS Texting Communications
-   Split and Rotate Pdfs
-   Task Templates
-   Unlimited Participants
-   Unlimited Transactions
-   VIP Phone and Email Support

Value for money

4.5 (506)

4.5

Based on 506 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (508)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (508)

4.6

Based on 508 reviews

## User reviews

Overall rating

4.7

Based on 674 reviews

Filter by rating

5(536)

4(98)

3(19)

2(6)

1(15)

Mentioned topic

Sorted by most recent

Suzanne F.

Director of Operations

Real Estate

### "Dotloop user of over 10 years!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

Dotloop has been a regular part of my job for over 10 years. We use it for all real estate transaction docs, TREC forms, rental applications, leases, and so much more. It's great, and I much prefer it to other sites like Docusign.

Pros

I've used Dotloop in my Director of Operations role for a real estate team since 2016. It's consistent, easy to use and manage, makes organizing and getting client signatures a breeze, and the support staff is so helpful for any issues or bugs that ever occur. It's worth the money, and reliable for all your real estate transaction needs!

Cons

Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages. My team has switched 4 times in ten years, and we've had some bumps with customizing new broker info in our account.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We switched from Docusign to Dotloop in mid 2016, and it was an immediate improvement. It has more features, and we like that it's made for RE paperwork.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mai M.

Managing Director

Hospitality

### "Signing made easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself!

Pros

I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions!

Cons

NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Anna Lee W.

Broker Owner

Real Estate

### "Warning! Do not engage e-signing with DotLoop"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 7, 2026

Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company!

Pros

We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it.

Cons

This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reasons for choosing dotloop

Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jessica G.

Realtor

Real Estate

### "Streamline transactions "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2025

Overall, my experience with dotloop has been positive because it streamlines real estate transactions, even though there is a small learning curve at first.

Pros

I like dotloop because it makes real estate transactions simple and organized by keeping all documents and signatures in one place. It saves time, reduces errors, and makes it easy to collaborate with clients and other agents from anywhere.

Cons

What I like least about dotloop is that it can feel slow or laggy at times, especially when loading large transaction files.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Dan P.

Admin

Real Estate

### "Great system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 25, 2025

Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client

Pros

You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies

Cons

I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece

Alternatives considered

[SkySlope](https://www.capterra.com/p/172896/SkySlope/)

Reasons for choosing dotloop

The functions are much easier and more simple

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tracey H.

mca

Real Estate

### "Dotloop review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 21, 2025

Overall I've had positive experiences with dotloop even though zillow owns them. It is an easy program to use.

Pros

Dotloop is easy to use to manage documents and for esigning. It is easy to edit documents and place signatures.

Cons

One thing dotloop cannot do is allow 2 people to sign using the same email. If you have a couple that uses the same email address, they will have to have the second one sent to a different email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jim C.

REAL ESTATE AGENT

Real Estate

### "DOTLOOP TO THE RESCUE"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 9, 2025

it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.

Pros

can be used to have clients sign documents securely and quickly. best to use for those out of town or do not have access to a printer and scanner.

Cons

difficult to modify documents once in the system. have to use dialogue boxes in order to modify once uploaded to the system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Manny N.

Realtor

Real Estate

### "Still the king...for now"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 3, 2025

I think Dotloop is still the leader in this space but it will have some challenging times ahead with their price structure.

Pros

The ease of use compared to the other digital signing programs is by far the best thing about using Dotloop. I've had to try a couple of different options and Dotloop has been the easiest to navigate and make adjustments if needed.

Cons

The price tag on here is the biggest concern. It will be interesting what they have to do with their pricing model as other options appear and AI makes it easier to create competitors and/or make other programs better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jordan M.

Corporate Training Manager

Electrical/Electronic Manufacturing

### "Solid Solution for Reviewing and Signing Digital Documents"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 18, 2025

Only used a couple times, but it worked exactly as designed without any issues or glitches. I would definitely recommend.

Pros

Only used DotLoop maybe once or twice when a vendor sent me an agreement to sign. It worked seamlessly without any issues.

Cons

No real cons. When I use a digital signing application, I just want it to work when I need to sign a document. This solution did just that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EP

Evan P.

Solution Architect

Real Estate

### "dotloop review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2025

dotloop has been a great tool personally and professionally. Their free version makes signing one-off documents very simple!

Pros

All-in-one tool to manage real estate deals. Multiple options for delivery of contracts and eSigning options for clients (in-person, via email). dotloop's Support Team is great as well!

Cons

Some of the functionality can be a bit clunky, and some great settings require manual selection each time (ie., attaching PDF versions to emails)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136372/dotloop/reviews/)

Popular comparisons

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[TotalBrokerage vs dotloop](https://www.capterra.com/compare/136372-190689/dotloop-vs-TotalBrokerage)[Box vs dotloop](https://www.capterra.com/compare/136372-148766/dotloop-vs-Box)[SkySlope vs dotloop](https://www.capterra.com/compare/136372-172896/dotloop-vs-SkySlope) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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