--- title: "dotloop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about dotloop Software - reviews, pricing plans, popular comparisons to other Real Estate Transaction Management products and more." source_url: "https://www.capterra.com/p/136372/dotloop/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # dotloop Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) dotloop ## What is dotloop? dotloop is a real estate transaction management software that streamlines the home buying and selling process. It offers a digital workspace for agents, brokers, and clients to collaborate seamlessly. Key features include document editing, file sharing, digital signing, and customizable templates. The platform also offers a mobile app that supports on-the-go management, document scanning, and task oversight. dotloop automates workflows, provides real-time activity logs, and enables digital paperwork submission to ensure compliance. Additionally, the platform allows brokers to sync data with CRM, accounting, and marketing tools. ## What is dotloop used for? [Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/) Top alternative Featured Overall rating Based on 678 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Pros & cons Intuitive and accessible design Streamlined workflow and collaboration Frequent glitches and disruptions Limited and confusing form editing Starting price $31.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for dotloop?[Manage this product listing](https://www.g2.com/products/dotloop/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### dotloop 4.7 (678) VS. [4.7 (694)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price $31.99 Flat Rate, Per Month Starting Price $36 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (677) Ease Of Use 4.6 (1,809) Value For Money 4.5 (509) Value For Money 4.6 (1,351) Customer Service 4.6 (512) Customer Service 4.7 (1,213) ## dotloop alternatives [iLovePDF](https://www.capterra.com/p/173963/iLovePDF/) [4.7 (1,809)](https://www.capterra.com/p/173963/iLovePDF/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173963/iLovePDF/) Highest Rated [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,932)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131735/PandaDoc/) [Box](https://www.capterra.com/p/148766/Box/) [4.4 (5,656)](https://www.capterra.com/p/148766/Box/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148766/Box/) [View all alternatives](https://www.capterra.com/p/136372/dotloop/alternatives/) ## FAQs about dotloop Overview ### What problems does dotloop solve? dotloop solves paper-heavy, fragmented real estate transaction workflows by keeping contracts, forms, signatures, tasks, and document history in one place. Agents, transaction coordinators, brokerage operations teams, and property managers use it to prepare templates, collect remote signatures, track outstanding paperwork, share files with parties, and support compliance review. Answer based on 521 reviews Overview ### Which roles and teams benefit most from dotloop? dotloop is most used by real estate agents and Realtors managing offers, disclosures, signatures, and transaction documents. Brokers and broker associates use it to review deal progress and maintain compliance, while transaction coordinators and office operations teams organize paperwork, deadlines, and communication across active listings and closings. Answer based on 673 reviews Overview ### What company size and industries is dotloop built for? dotloop is designed for real estate brokers, agents, teams, and transaction coordinators, with small businesses representing 76% of reviewers and Real Estate accounting for 91%. It also serves midsize businesses (13%) and enterprises (11%), while Financial Services represents 1% of reviewers. Answer based on 678 reviews Features and Usability ### What are the key features of dotloop? dotloop includes electronic signature and multi-party signing for contracts, with mobile signature capture for signing on the go. Its core transaction management features organize documents, tasks, and transaction history, while document storage and file sharing keep real estate files accessible. It also covers authentication and audit trails. Answer based on 104 reviews Pricing ### How much does it cost and what fees or limitations are included? dotloop offers Dotloop Premium at $31.99 per month as a flat rate for individual agents, with a free trial available. The plan includes document templates, e-signing, audit trails, mobile access, and MLS feeds. Reviewers describe the price as affordable or a bargain, though others consider it high versus cheaper alternatives. Answer based on 54 reviews Integrations ### Which third-party tools and platforms does dotloop integrate with? dotloop integrates with over 40 integrations, including Gmail, Zillow, Google Calendar, Dropbox, BombBomb, BoomTown, Follow Up Boss, and Constant Contact. Reviewer feedback specifically confirms Gmail and Zillow connections, while the catalog also covers real estate CRM, marketing, document storage, calendar, and communication platforms. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on dotloop? dotloop offers in-person and live online training, webinars, videos, and documentation. Reviewers say agents familiar with electronic-signature tools and many nontechnical users can learn core workflows quickly, sometimes with minimal guidance. New users, admins, and teams adopting advanced features may need hands-on practice, repeated training, and support to become comfortable. Answer based on 88 reviews Getting Started and Support ### What customer support options does dotloop offer, and how do users rate the experience? dotloop offers email and help desk support, FAQ/forum resources, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe representatives as knowledgeable, patient, and prompt, with useful training materials. However, some report long waits, delayed responses, limited weekend or holiday availability, and inconsistent help during urgent software issues. Answer based on 96 reviews Security ### How does dotloop handle data security and access control? dotloop uses secure electronic signatures, document sharing controls, permission settings, change tracking, and an audit trail to protect transaction files. Documents remain stored and organized in transaction loops, and changes can require signatures to be renewed. Some reviewers report permission setup errors, unintended visibility, editing-access lockouts, and limited ability to permanently delete documents. Answer based on 33 reviews ## Who uses dotloop? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible design 93% positive reviews out of 138 Most reviewers find ease of use important, emphasizing straightforward navigation, simple learning curve, and user-friendly features. Maria C. REALTOR, 201 - 500 employees. "THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN." Frequent glitches and disruptions 65% negative reviews out of 63 Some reviewers describe bugs and issues as problematic, mentioning crashes, slow loading, and inconsistent performance during critical tasks. Roxana E. Broker, 2 - 10 employees. "To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly." Streamlined workflow and collaboration 94% positive reviews out of 54 Most reviewers describe efficiency and organization as key, highlighting real-time updates, collaboration, and centralized document management. Donald P. Broker, 2 - 10 employees. "This helps you stay on task and creates more organization. Plus, they now sync with the MLS." Limited and confusing form editing 40% negative reviews out of 52 Some reviewers report form customization is lacking, citing clunky editing, missing options, and unintuitive text field management. Significant reduction in workload 95% positive reviews out of 21 Most reviewers indicate time saving is crucial, noting quick processes, easy file storage, and minimized repetitive tasks. ## Features AI summary Based on 573 Real Estate Transaction Management reviews Capterra data shows that buyers of Real Estate Transaction Management rank the following features as their top priorities: - **Transaction Management** (**62%** of reviewers rated this feature as critical) - **Document Management** (**61%**) - **Transaction History** (**55%**) dotloop supports all three features that reviewers consider most important: **Transaction Management**, **Document Management**, and **Transaction History**. Together, these capabilities help real estate teams coordinate deals, keep documents organized, and maintain a clear record of every step in the process, allowing teams to work more efficiently and keep transactions on track. Transaction Management 4.8 (79) 69.62% of 79 reviewers that rated this feature as important or highly important You benefit from streamlined transaction tracking, centralized documents, and clear organization. Some reviewers find the visual checklists, folder flexibility, and integration with branded forms valuable for keeping teams aligned and ensuring every step in the process is completed efficiently. Document Management 4.8 (126) 73.81% of 126 reviewers that rated this feature as important or highly important Dotloop offers centralized, cloud-based document management, letting you organize, edit, and access files anytime. Users think it simplifies compliance, keeps everything organized, and makes retrieving, editing, and sharing documents straightforward, with templates and folder systems seen as user-friendly. Electronic Signature 4.8 (159) 73.58% of 159 reviewers that rated this feature as important or highly important It gives you a fast, secure way to collect digital signatures from clients anywhere, on any device. Reviewers indicate it saves significant time, is easy for clients of all ages, and reliably handles multiple signers, though rare signature prompt issues are mentioned. Deal Management 4.9 (33) 66.67% of 33 reviewers that rated this feature as important or highly important Defines specific deal parameters to negotiate and secure deals Document Storage 4.8 (87) 65.52% of 87 reviewers that rated this feature as important or highly important With this capability, you can securely store, organize, and archive documents for years, ensuring compliance and easy retrieval. Reviewers appreciate the ample storage, quick access to archived files, and the organization by client, which saves time and reduces duplication. File Sharing 4.7 (106) 58.49% of 106 reviewers that rated this feature as important or highly important It helps you easily share documents with clients, colleagues, and teams, tracking views and signatures. Reviewers appreciate the seamless sharing, user notifications, and ability for multiple users to access files, though some note occasional issues with file formats outside dotloop. dotloop 61 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agent Management: Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Dotloop offers centralized, cloud-based document management, letting you organize, edit, and access files anytime. Users think it simplifies compliance, keeps everything organized, and makes retrieving, editing, and sharing documents straightforward, with templates and folder systems seen as user-friendly. - Document Storage: With this capability, you can securely store, organize, and archive documents for years, ensuring compliance and easy retrieval. Reviewers appreciate the ample storage, quick access to archived files, and the organization by client, which saves time and reduces duplication. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: It gives you a fast, secure way to collect digital signatures from clients anywhere, on any device. Reviewers indicate it saves significant time, is easy for clients of all ages, and reliably handles multiple signers, though rare signature prompt issues are mentioned. - File Sharing: It helps you easily share documents with clients, colleagues, and teams, tracking views and signatures. Reviewers appreciate the seamless sharing, user notifications, and ability for multiple users to access files, though some note occasional issues with file formats outside dotloop. - For Real Estate Agencies: For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners. - Forms Management: Store, manage and track all forms in a centralized location - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Party Signing: Share documents with different users to collect multiple signatures - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: You benefit from streamlined transaction tracking, centralized documents, and clear organization. Some reviewers find the visual checklists, folder flexibility, and integration with branded forms valuable for keeping teams aligned and ensuring every step in the process is completed efficiently. - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (677) 4.6 Based on 677 reviews ## Pricing Value for money 4.5 (509) Free Trial [View pricing plan details](https://www.capterra.com/p/136372/dotloop/pricing/) Dotloop Premium $31.99 Flat Rate,Per Month It includes: - Audit Trail - Clause Manager - Custom Invite Message - Ddocument Templates - Document Scanner - Easy-Offer Links - In-Person Signing - Integrations - Invite Service Providers - MLS and Association Feeds - Mobile App - Online Faxing - Real-Time Notifications - Robust Document Editor - Secure and Legal Esignatures - Secured Backup - SMS Texting Communications - Split and Rotate Pdfs - Task Templates - Unlimited Participants - Unlimited Transactions - VIP Phone and Email Support Dotloop for Teams Custom Quote Available It includes: - Charts and Reporting - Custom Branding - Transaction Monitoring - Automated Compliance Workflows Dotloop Business+ Custom Quote Available It includes: - Dedicated Success Manager - Dotloop API and SSO - Multi-Office Compliance Value for money 4.5 (509) 4.5 Based on 509 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (512) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (512) 4.6 Based on 512 reviews ## User reviews Overall rating 4.7 Based on 678 reviews Filter by rating 5(539) 4(99) 3(19) 2(6) 1(15) Mentioned topic Sorted by most recent AK Aryn K. Transaction Coordinator Real Estate ### "Reliable with room for growth" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2026 I tolerate the minor issues for ease of use. It really is quite user-friendly. While i have tried other platforms this one just makes the most sense to me. Pros I have found dotloop to be reliable and user-friendly. I like the organizational structure and that I have one unified contact list across all of my profiles I use. It has been my preferred digital signing program for over 6 years. I also really enjoy the keyboard shortcuts that expedite drafting. Cons I find that as they work on developing the program, it has been experiencing more glitches and forces me to adapt unexpectedly. Also, I truly wish I could copy my templates across profiles. I work for over 10 brokerages and it is a huge time waster to have to re-template forms every update across each profile. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HB Hunter B. Executive Broker Real Estate ### "Quick, Easy, and Worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2026 Overall Dotloop has been very helpful in getting signatures in a timely manner making my already busy life much easier. Pros Dot Loop was extremely easy to use and made document signing a breeze. The user interface and was very intuitive and made it quick to learn. I didn't experience any issues while using the software. Customer support was always very helpful if I needed help figuring out how to use or do something. Over all I'd say Dot Loop is a great value for electronically signing documents! Cons My least favorite thing with Dot Loop was I had trouble using it from a mobile device. I'd assume this was probably a me issue due to the prevalence of mobile usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Samantha S. In House Accountant Real Estate ### "Comprehensive Real Estate Workspaces Meet Performance Quirks: Evaluating Dotloop" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 31, 2026 My overall experience with Dotloop is largely positive, as it serves as a powerful, all-in-one transaction workspace that streamlines real estate deals from initial draft to final signature. Its interactive document editor, automated field population, and integrated e-Signatures save incredible amounts of time and eliminate the need for juggling multiple software tools. However, the experience is occasionally hindered by a cluttered interface that can feel sluggish when handling large transaction loops with heavy PDF volume. Furthermore, the signing workflow can cause unnecessary friction for less tech-savvy clients, leading to missed fields and minor delays. Overall, despite these performance quirks, Dotloop remains an invaluable, highly effective system for keeping real estate transactions organized, compliant, and moving forward. Pros What I love most about Dotloop is how it centralizes the entire real estate transaction process into one seamless workspace. Its interactive document editor and built-in e-Signatures eliminate the need for third-party tools, allowing contract edits and signatures to happen in real time. The dynamic template library and auto-fill capabilities save massive amounts of time on repetitive paperwork while cutting down on human error. Plus, the robust audit trails and structured review workflows give compliance teams complete visibility into every deal. Ultimately, it creates a fast, organized, and collaborative experience for agents, admins, and clients alike. Cons What I like least about Dotloop is its clunky interface and the friction it creates for non-tech-savvy signers. Unlike smoother platforms that automatically guide clients from signature to signature, Dotloop often requires signers to scroll through long documents manually, which leads to frustrating missed signatures and delayed offers. Managing large loops with dozens of PDFs can quickly become a sluggish, visually cluttered experience that bogs down both web and mobile performance. Additionally, rigid pricing contracts and duplicate contact entry across different loops add unnecessary administrative headaches to an otherwise solid tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Danielle B. Null Financial Services ### "Awesome way to share and sign documents! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 Its a really great program if you have many documents needing many signatures. You can assign signature slots to different people and it skips to next one each time you sign! Pros It made signing documents super easy! You can share with multiple people and each person can easily sign their part! Cons Once you have signed everything, it doesn't give you an option to review first before sending the document back Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Suzanne F. Director of Operations Real Estate ### "Dotloop user of over 10 years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Dotloop has been a regular part of my job for over 10 years. We use it for all real estate transaction docs, TREC forms, rental applications, leases, and so much more. It's great, and I much prefer it to other sites like Docusign. Pros I've used Dotloop in my Director of Operations role for a real estate team since 2016. It's consistent, easy to use and manage, makes organizing and getting client signatures a breeze, and the support staff is so helpful for any issues or bugs that ever occur. It's worth the money, and reliable for all your real estate transaction needs! Cons Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages. My team has switched 4 times in ten years, and we've had some bumps with customizing new broker info in our account. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) We switched from Docusign to Dotloop in mid 2016, and it was an immediate improvement. It has more features, and we like that it's made for RE paperwork. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "Signing made easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself! Pros I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions! Cons NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anna Lee W. Broker Owner Real Estate ### "Warning! Do not engage e-signing with DotLoop" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 7, 2026 Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company! Pros We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it. Cons This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reasons for choosing dotloop Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jessica G. Realtor Real Estate ### "Streamline transactions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2025 Overall, my experience with dotloop has been positive because it streamlines real estate transactions, even though there is a small learning curve at first. Pros I like dotloop because it makes real estate transactions simple and organized by keeping all documents and signatures in one place. It saves time, reduces errors, and makes it easy to collaborate with clients and other agents from anywhere. Cons What I like least about dotloop is that it can feel slow or laggy at times, especially when loading large transaction files. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dan P. Admin Real Estate ### "Great system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 25, 2025 Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client Pros You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies Cons I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece Alternatives considered [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Reasons for choosing dotloop The functions are much easier and more simple Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tracey H. mca Real Estate ### "Dotloop review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 21, 2025 Overall I've had positive experiences with dotloop even though zillow owns them. It is an easy program to use. Pros Dotloop is easy to use to manage documents and for esigning. It is easy to edit documents and place signatures. Cons One thing dotloop cannot do is allow 2 people to sign using the same email. If you have a couple that uses the same email address, they will have to have the second one sent to a different email. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136372/dotloop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [iLovePDF vs dotloop](https://www.capterra.com/compare/136372-173963/dotloop-vs-iLovePDF)[Jotform vs dotloop](https://www.capterra.com/compare/136372-158456/dotloop-vs-JotForm-4-0)[PandaDoc vs dotloop](https://www.capterra.com/compare/131735-136372/PandaDoc-vs-dotloop)[Box vs dotloop](https://www.capterra.com/compare/136372-148766/dotloop-vs-Box) [Revver vs dotloop](https://www.capterra.com/compare/123400-136372/revver-vs-dotloop)[M-Files vs dotloop](https://www.capterra.com/compare/122215-136372/M-Files-vs-dotloop)[HoneyBook vs dotloop](https://www.capterra.com/compare/136372-162588/dotloop-vs-HoneyBook)[RightSignature vs dotloop](https://www.capterra.com/compare/136372-220507/dotloop-vs-RightSignature)