---
title: "dotloop Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about dotloop Software - reviews, pricing plans, popular comparisons to other Real Estate Transaction Management products and more."
source_url: "https://www.capterra.com/p/136372/dotloop/"
page_type: "product"
language: "en"
---

# 

 dotloop Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

dotloop

## What is dotloop?

dotloop is a real estate transaction management software that streamlines the home buying and selling process. It offers a digital workspace for agents, brokers, and clients to collaborate seamlessly. Key features include document editing, file sharing, digital signing, and customizable templates. The platform also offers a mobile app that supports on-the-go management, document scanning, and task oversight. dotloop automates workflows, provides real-time activity logs, and enables digital paperwork submission to ensure compliance. Additionally, the platform allows brokers to sync data with CRM, accounting, and marketing tools.

## What is dotloop used for?

[Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/)

Overall rating

Based on 677 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Pros & cons

Intuitive and accessible design

Streamlined workflow and collaboration

Frequent glitches and disruptions

Limited and confusing form editing

Starting price

$31.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## dotloop alternatives

Highest Rated

[4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,257)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (1,021)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (688)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136372/dotloop/alternatives/)

## FAQs about dotloop

Overview

### What problems does dotloop solve?

dotloop solves slow, paper-heavy real estate transactions by centralizing contracts, forms, signatures, task lists, and approval tracking in one workspace. It reduces travel for in-person signing, missed documents, outdated forms, and manual data entry. Realtors, brokers, transaction coordinators, admins, and remote clients benefit most from faster, more organized closings.

Answer based on 342 reviews

Overview

### Which roles and teams benefit most from dotloop?

dotloop is most used by real estate agents, Realtors, and brokers who need to manage transactions, contracts, and e-signatures from listing to closing. Transaction coordinators and office or operations managers use it to organize paperwork, track deal progress, and keep teams compliant, while owners and executives gain visibility into workflow efficiency.

Answer based on 670 reviews

Overview

### What company size and industries is dotloop built for?

dotloop is built for small real estate businesses, with 76% of reviewers from small companies and 91% from Real Estate. It serves brokers, agents, teams, and transaction coordinators, while also appearing in midsize businesses at 13% and enterprises at 11%, with very limited use outside real estate.

Answer based on 675 reviews

Features and Usability

### What are the key features of dotloop?

dotloop includes core transaction management for real estate, centered on electronic signatures, client signatures, and document management. Commonly cited differentiators include document sharing, customizable forms and templates, task tracking with workflow steps, and real-time notifications. Mobile access, audit trails, and compliance records also support brokers, agents, and transaction coordinators.

Answer based on 263 reviews

Pricing

### How much does it cost and what fees or limitations are included?

dotloop starts at $31.99/month for the Dotloop Premium plan for individual agents, and a free trial is available. Reviewers often call pricing affordable and worth it for e-signing, organization, and mobile use, but others say it feels high versus cheaper alternatives and note limits in the free version.

Answer based on 54 reviews

Integrations

### Which third-party tools and platforms does dotloop integrate with?

dotloop integrates with Gmail, Follow Up Boss, Dropbox, CORE BackOffice, MoxiEngage, Market Leader Professional, Slack, and Sisu. Reviewer mentions confirm CRM, document storage, communication, and back-office connections, while the official catalog indicates more than 50 integrations across real estate marketing, contact management, and transaction workflows.

Answer based on 23 reviews

Getting Started and Support

### How easy is it to onboard and train a team on dotloop?

dotloop offers in-person training, live online sessions, webinars, documentation, and videos, which gives teams several ways to learn. Most agents and users switching from similar tools get productive quickly, while nontechnical users, new hires, and admins handling deeper features or setup often need more practice, mock deals, and support.

Answer based on 88 reviews

Getting Started and Support

### What customer support options does dotloop offer, and how do users rate the experience?

dotloop offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, knowledgeable, and prompt, especially for onboarding and troubleshooting. Still, some report slower responses, hold times, inconsistent live support, and frustration when urgent issues or software glitches require quick resolution.

Answer based on 96 reviews

Security

### How does dotloop handle data security and access control?

dotloop uses secure document storage, sharing, and e-signatures, plus permission-based editing, privacy restrictions, audit trails, change tracking, and compliance-ready record management. Reviewers also note limits: documents can be hard to permanently delete, permission setup requires care, and some teams reported occasional visibility or document-locking issues with user permissions.

Answer based on 33 reviews

## Who uses dotloop?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible design

93% positive reviews out of 138

Most reviewers find ease of use important, emphasizing straightforward navigation, simple learning curve, and user-friendly features.

Maria C.

REALTOR, 201 - 500 employees.

"THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN."

Frequent glitches and disruptions

65% negative reviews out of 63

Some reviewers describe bugs and issues as problematic, mentioning crashes, slow loading, and inconsistent performance during critical tasks.

Roxana E.

Broker, 2 - 10 employees.

"To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly."

Streamlined workflow and collaboration

94% positive reviews out of 54

Most reviewers describe efficiency and organization as key, highlighting real-time updates, collaboration, and centralized document management.

Donald P.

Broker, 2 - 10 employees.

"This helps you stay on task and creates more organization. Plus, they now sync with the MLS."

Limited and confusing form editing

40% negative reviews out of 52

Some reviewers report form customization is lacking, citing clunky editing, missing options, and unintuitive text field management.

Significant reduction in workload

95% positive reviews out of 21

Most reviewers indicate time saving is crucial, noting quick processes, easy file storage, and minimized repetitive tasks.

## Features

AI summary

Based on 562 Real Estate Transaction Management reviews

Capterra reviewers point to these as the top priorities when choosing real estate transaction management software:

-   **Transaction Management** (**61%** of reviewers rated this feature as critical)
-   **Transaction History** (**55%**)
-   **Document Management** (**61%**)

dotloop supports all three features buyers rate most highly: **Transaction Management**, **Transaction History**, and **Document Management**. Together, these capabilities help real estate teams organize deals from start to finish, keep a clear record of every transaction step, and manage important files in one place, allowing teams to work more efficiently and maintain better visibility across the transaction process.

Transaction Management

4.8 (78)

69.23% of 78 reviewers that rated this feature as important or highly important

You benefit from streamlined transaction tracking, centralized documents, and clear organization. Some reviewers find the visual checklists, folder flexibility, and integration with branded forms valuable for keeping teams aligned and ensuring every step in the process is completed efficiently.

Document Management

4.8 (125)

73.60% of 125 reviewers that rated this feature as important or highly important

Dotloop offers centralized, cloud-based document management, letting you organize, edit, and access files anytime. Users think it simplifies compliance, keeps everything organized, and makes retrieving, editing, and sharing documents straightforward, with templates and folder systems seen as user-friendly.

Electronic Signature

4.8 (158)

73.42% of 158 reviewers that rated this feature as important or highly important

It gives you a fast, secure way to collect digital signatures from clients anywhere, on any device. Reviewers indicate it saves significant time, is easy for clients of all ages, and reliably handles multiple signers, though rare signature prompt issues are mentioned.

Deal Management

4.9 (33)

66.67% of 33 reviewers that rated this feature as important or highly important

Defines specific deal parameters to negotiate and secure deals

Document Storage

4.8 (87)

65.52% of 87 reviewers that rated this feature as important or highly important

With this capability, you can securely store, organize, and archive documents for years, ensuring compliance and easy retrieval. Reviewers appreciate the ample storage, quick access to archived files, and the organization by client, which saves time and reduces duplication.

File Sharing

4.7 (106)

58.49% of 106 reviewers that rated this feature as important or highly important

It helps you easily share documents with clients, colleagues, and teams, tracking views and signatures. Reviewers appreciate the seamless sharing, user notifications, and ability for multiple users to access files, though some note occasional issues with file formats outside dotloop.

dotloop 61 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agent Management: Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- CRM Integration: Integration with third-party CRM systems
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Deal Management: Defines specific deal parameters to negotiate and secure deals
- Document Management: Dotloop offers centralized, cloud-based document management, letting you organize, edit, and access files anytime. Users think it simplifies compliance, keeps everything organized, and makes retrieving, editing, and sharing documents straightforward, with templates and folder systems seen as user-friendly.
- Document Storage: With this capability, you can securely store, organize, and archive documents for years, ensuring compliance and easy retrieval. Reviewers appreciate the ample storage, quick access to archived files, and the organization by client, which saves time and reduces duplication.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: It gives you a fast, secure way to collect digital signatures from clients anywhere, on any device. Reviewers indicate it saves significant time, is easy for clients of all ages, and reliably handles multiple signers, though rare signature prompt issues are mentioned.
- File Sharing: It helps you easily share documents with clients, colleagues, and teams, tracking views and signatures. Reviewers appreciate the seamless sharing, user notifications, and ability for multiple users to access files, though some note occasional issues with file formats outside dotloop.
- For Real Estate Agencies: For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners.
- Forms Management: Store, manage and track all forms in a centralized location
- Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Signature Capture: Capture signatures via mobile devices
- Multi-Party Signing: Share documents with different users to collect multiple signatures
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Management: You benefit from streamlined transaction tracking, centralized documents, and clear organization. Some reviewers find the visual checklists, folder flexibility, and integration with branded forms valuable for keeping teams aligned and ensuring every step in the process is completed efficiently.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (676)

4.6

Based on 676 reviews

## Pricing

Value for money

4.5 (508)

Free Trial

[View pricing plan details](https://www.capterra.com/p/136372/dotloop/pricing/)

Dotloop Premium

$31.99

Flat Rate,Per Month

It includes:

-   Audit Trail
-   Clause Manager
-   Custom Invite Message
-   Ddocument Templates
-   Document Scanner
-   Easy-Offer Links
-   In-Person Signing
-   Integrations
-   Invite Service Providers
-   MLS and Association Feeds
-   Mobile App
-   Online Faxing
-   Real-Time Notifications
-   Robust Document Editor
-   Secure and Legal Esignatures
-   Secured Backup
-   SMS Texting Communications
-   Split and Rotate Pdfs
-   Task Templates
-   Unlimited Participants
-   Unlimited Transactions
-   VIP Phone and Email Support

Dotloop for Teams

Custom Quote Available

It includes:

-   Automated Compliance Workflows
-   Charts and Reporting
-   Custom Branding
-   Transaction Monitoring

Dotloop Business+

Custom Quote Available

It includes:

-   Dedicated Success Manager
-   Dotloop API and SSO
-   Multi-Office Compliance

Value for money

4.5 (508)

4.5

Based on 508 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (511)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (511)

4.6

Based on 511 reviews

## User reviews

Overall rating

4.7

Based on 677 reviews

Filter by rating

5(539)

4(98)

3(19)

2(6)

1(15)

Mentioned topic

Sorted by most recent

HB

Hunter B.

Executive Broker

Real Estate

### "Quick, Easy, and Worth it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 3, 2026

Overall Dotloop has been very helpful in getting signatures in a timely manner making my already busy life much easier.

Pros

Dot Loop was extremely easy to use and made document signing a breeze. The user interface and was very intuitive and made it quick to learn. I didn't experience any issues while using the software. Customer support was always very helpful if I needed help figuring out how to use or do something. Over all I'd say Dot Loop is a great value for electronically signing documents!

Cons

My least favorite thing with Dot Loop was I had trouble using it from a mobile device. I'd assume this was probably a me issue due to the prevalence of mobile usage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Samantha S.

In House Accountant

Real Estate

### "Comprehensive Real Estate Workspaces Meet Performance Quirks: Evaluating Dotloop"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 31, 2026

My overall experience with Dotloop is largely positive, as it serves as a powerful, all-in-one transaction workspace that streamlines real estate deals from initial draft to final signature. Its interactive document editor, automated field population, and integrated e-Signatures save incredible amounts of time and eliminate the need for juggling multiple software tools. However, the experience is occasionally hindered by a cluttered interface that can feel sluggish when handling large transaction loops with heavy PDF volume. Furthermore, the signing workflow can cause unnecessary friction for less tech-savvy clients, leading to missed fields and minor delays. Overall, despite these performance quirks, Dotloop remains an invaluable, highly effective system for keeping real estate transactions organized, compliant, and moving forward.

Pros

What I love most about Dotloop is how it centralizes the entire real estate transaction process into one seamless workspace. Its interactive document editor and built-in e-Signatures eliminate the need for third-party tools, allowing contract edits and signatures to happen in real time. The dynamic template library and auto-fill capabilities save massive amounts of time on repetitive paperwork while cutting down on human error. Plus, the robust audit trails and structured review workflows give compliance teams complete visibility into every deal. Ultimately, it creates a fast, organized, and collaborative experience for agents, admins, and clients alike.

Cons

What I like least about Dotloop is its clunky interface and the friction it creates for non-tech-savvy signers. Unlike smoother platforms that automatically guide clients from signature to signature, Dotloop often requires signers to scroll through long documents manually, which leads to frustrating missed signatures and delayed offers. Managing large loops with dozens of PDFs can quickly become a sluggish, visually cluttered experience that bogs down both web and mobile performance. Additionally, rigid pricing contracts and duplicate contact entry across different loops add unnecessary administrative headaches to an otherwise solid tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Danielle B.

Null

Financial Services

### "Awesome way to share and sign documents! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 23, 2026

Its a really great program if you have many documents needing many signatures. You can assign signature slots to different people and it skips to next one each time you sign!

Pros

It made signing documents super easy! You can share with multiple people and each person can easily sign their part!

Cons

Once you have signed everything, it doesn't give you an option to review first before sending the document back

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Suzanne F.

Director of Operations

Real Estate

### "Dotloop user of over 10 years!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

Dotloop has been a regular part of my job for over 10 years. We use it for all real estate transaction docs, TREC forms, rental applications, leases, and so much more. It's great, and I much prefer it to other sites like Docusign.

Pros

I've used Dotloop in my Director of Operations role for a real estate team since 2016. It's consistent, easy to use and manage, makes organizing and getting client signatures a breeze, and the support staff is so helpful for any issues or bugs that ever occur. It's worth the money, and reliable for all your real estate transaction needs!

Cons

Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages. My team has switched 4 times in ten years, and we've had some bumps with customizing new broker info in our account.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We switched from Docusign to Dotloop in mid 2016, and it was an immediate improvement. It has more features, and we like that it's made for RE paperwork.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mai M.

Managing Director

Hospitality

### "Signing made easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself!

Pros

I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions!

Cons

NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Anna Lee W.

Broker Owner

Real Estate

### "Warning! Do not engage e-signing with DotLoop"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 7, 2026

Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company!

Pros

We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it.

Cons

This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reasons for choosing dotloop

Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jessica G.

Realtor

Real Estate

### "Streamline transactions "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2025

Overall, my experience with dotloop has been positive because it streamlines real estate transactions, even though there is a small learning curve at first.

Pros

I like dotloop because it makes real estate transactions simple and organized by keeping all documents and signatures in one place. It saves time, reduces errors, and makes it easy to collaborate with clients and other agents from anywhere.

Cons

What I like least about dotloop is that it can feel slow or laggy at times, especially when loading large transaction files.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Dan P.

Admin

Real Estate

### "Great system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 25, 2025

Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client

Pros

You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies

Cons

I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece

Alternatives considered

[SkySlope](https://www.capterra.com/p/172896/SkySlope/)

Reasons for choosing dotloop

The functions are much easier and more simple

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tracey H.

mca

Real Estate

### "Dotloop review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 21, 2025

Overall I've had positive experiences with dotloop even though zillow owns them. It is an easy program to use.

Pros

Dotloop is easy to use to manage documents and for esigning. It is easy to edit documents and place signatures.

Cons

One thing dotloop cannot do is allow 2 people to sign using the same email. If you have a couple that uses the same email address, they will have to have the second one sent to a different email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jim C.

REAL ESTATE AGENT

Real Estate

### "DOTLOOP TO THE RESCUE"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 9, 2025

it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.

Pros

can be used to have clients sign documents securely and quickly. best to use for those out of town or do not have access to a printer and scanner.

Cons

difficult to modify documents once in the system. have to use dialogue boxes in order to modify once uploaded to the system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136372/dotloop/reviews/)

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