--- title: "dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is dotloop the right Real Estate Transaction Management solution for you? Explore 675 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136372/dotloop/reviews/" page_type: "reviews" language: "en" --- dotloop 4.7 (675) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of dotloop Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews JC Jim C REAL ESTATE AGENTReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.“ August 9, 2025 Suzanne F Director of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages.“ April 1, 2026 Carla J RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there may be minor limitations or occasional hiccups, the benefits of its simplicity and collaborative features likely outweigh these, resulting in a productive and smooth experience.“ September 25, 2024 WR William R Team LeadReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem“ May 8, 2025 AK Aryn K Transaction CoordinatorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.“ September 4, 2024 Carla J RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “Occasional glitches or slow performance, especially when working with large files.“ September 25, 2024 DB Danielle B NullFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “You can share with multiple people and each person can easily sign their part!“ June 23, 2026 JK Josephine K RealtorReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “great. Besides the fact I could not access documents on multiple occasions due to viewing restrictions.“ September 3, 2024 ## Showing most helpful reviews Showing 1-25 of 675 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzanne F. Director of Operations Real Estate Used the software for: 2+ years ### "Dotloop user of over 10 years!" April 1, 2026 5.0 Dotloop has been a regular part of my job for over 10 years. We use it for all real estate transaction docs, TREC forms, rental applications, leases, and so much more. It's great, and I much prefer it to other sites like Docusign. Pros I've used Dotloop in my Director of Operations role for a real estate team since 2016. It's consistent, easy to use and manage, makes organizing and getting client signatures a breeze, and the support staff is so helpful for any issues or bugs that ever occur. It's worth the money, and reliable for all your real estate transaction needs! Cons Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages. My team has switched 4 times in ten years, and we've had some bumps with customizing new broker info in our account. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) We switched from Docusign to Dotloop in mid 2016, and it was an immediate improvement. It has more features, and we like that it's made for RE paperwork. Review Source TJ Tricia J. Realtor Real Estate Used the software for: 1-2 years ### " real estate contract management in dotloop" April 9, 2025 5.0 I have used that loop for the last three years straight and it’s easy to maneuver through the system and find the documents that I need as well as set up for online signatures Pros Dotloop platform is very easy to use for creating contracts from existing documents and for online signatures & document storage Cons Dotloop does charge an annual fee but is provided through my brokerage complimentary to agents Switched from [Form Simplicity](https://www.capterra.com/p/172894/Form-Simplicity/) That was provided by my new brokerage, but I have previously used it approximately six years ago Review Source DB Danielle B. Null Financial Services Used the software for: Less than 6 months ### "Awesome way to share and sign documents! " June 23, 2026 5.0 Its a really great program if you have many documents needing many signatures. You can assign signature slots to different people and it skips to next one each time you sign! Pros It made signing documents super easy! You can share with multiple people and each person can easily sign their part! Cons Once you have signed everything, it doesn't give you an option to review first before sending the document back Review Source Anna Lee W. Broker Owner Real Estate Used the software for: 2+ years ### "Warning! Do not engage e-signing with DotLoop" January 7, 2026 1.0 Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company! Pros We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it. Cons This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing dotloop Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign Review Source DP Dan P. Admin Real Estate Used the software for: 6-12 months ### "Great system " September 25, 2025 5.0 Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client Pros You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies Cons I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece Alternatives considered [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Reason for choosing dotloop The functions are much easier and more simple Review Source RC Russ C. Sales Manager Property Manager Real Estate Used the software for: 2+ years ### "Dotloop review" March 3, 2025 5.0 Overall been very please, almost never have issues Pros Easy to upload docs and set for initials and signatures Cons Some agents don't understand how it work or the fact that they can respond back to us using sent loop Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) SkySlope was a total mess to use, everyone hated it Review Source SD Scott D. CEO Real Estate Used the software for: 6-12 months ### "World Class Transaction Management" October 30, 2024 5.0 This is without a doubt the best document program available. I just wish it was mandatory that all real estate agents used it. Pros Their customer service is the best I've ever experienced Cons Its a big program, takes some getting used to. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing dotloop Simply a better product. DotLoops's access to documents, ease of use, ability to collaborate make it superior Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Needed an upgrade and access to documents Review Source Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Signing made easy!" March 19, 2026 5.0 Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself! Pros I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions! Cons NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use! Review Source KG Karen G. Realtor Real Estate Used the software for: 2+ years ### "Real estate ease" May 26, 2025 5.0 I have been using that loop for eight years in my real estate business and it makes my workflow that much easier Pros It’s ease-of-use is great on my end as a provider and on the other end for my clients. My clients find it very helpful and self-explanatory, even if they’re not tech savvy. Cons I don’t think there’s anything that I don’t like. It’s all very easy to use and very well organized. Review Source WR William R. Team Lead Real Estate Used the software for: 2+ years ### "Dotloop review" May 8, 2025 4.0 Used it for several years and overall it was good. Lack of integration was a problem Pros I like the ability to modify documents easier than some other e-signature programs Cons While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem Review Source BT Bo T. Real Estate Agent Real Estate Used the software for: 2+ years ### "An invaluable tool to manage documents in a transaction" April 25, 2024 5.0 In a word, excellent. It made my office experience truly paperless and enabled me to develop a system to manage documents and monitor transactions with ease. Pros When I joined my current office I was told that they were paperless. I had heard that before in other environments and didn't believe it one bit. With dotloop that statement is absolutely true: I have no folders, no files in my work area other than what I'm currently working on. Everything is uploaded, managed and saved in dotloop in a manner that is more user-friendly than my previous thick folders of loose documents. Cons dotloop does have a learning curve. Depending on your needs and wants, that curve can be gentle or steep. I'm very adept at using software and hardware, so I'm able to use dotloop almost to its max capability. But there are agents in our office who struggle to understand the concept of how to best use the program and even how to navigate it. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Our company merged with another one and we adopted their systems. Review Source AG Andrew G. Real Estate Broker Real Estate Used the software for: 2+ years ### "Generally Effective and Simple to Learn, But Pricey and Not Without Idiosyncrasies " June 9, 2023 5.0 At the end of the day, in real estate we just need something to keep us organized and keep up with the fast pace of modern transactions. Generally speaking, Dotloop allows this to happen via a simple user interface that most clients can figure out. There are probably more features to the software that I don't use (and perhaps, am not even aware of) but for my needs it's just fine. As I described previously, there are some things about it that make me want to tear my hair out, but having identified these annoyances, I'm usually able to avoid them and advise my clients on how to do the same. Would I switch to a different program if something better came along? Probably, in large part because Dotloop is more expensive than many of its competitors, and in the more than half-decade I've been using it, I've never seen the software updated to address some of the same problem areas that have been plaguing it all along. But as I said, it's 95% functional for my needs and I already know how to use it, which counts for a lot. Pros There are a lot of e-signature software programs out there right now. Many of these -- including Dotloop -- are pitched as specific to real estate transaction management, although there's no conceivable reason they couldn't be used in other contract-dependent industries as well. Having tried several of these programs, I've now been a consistent Dotloop user for at least five or six years, possibly longer. Part of that is simply because I've come to know the software and it's what I am comfortable using, which ultimately saves me time. But it really is straightforward, with an attractive user interface and great organizational capacity. I love being able to create folders within folders, to re-use Loops when clients return for multiple transactions, and to archive documents that are not being used. Basic functions like document splitting, renaming, saving, sharing and downloading are very easy and work as intended. Cons As much as I like the software, it has a variety of quirks that cause me varying levels of irritation. I've learned a few tricks to keep the quirkiness to a minimum, but the program can still be truly obnoxious at times. One of my biggest pet peeves is when another agent wants to share documents with me from his/her Dotloop account; for instance, a buyer's agent sends me an offer for a property I have listed. If this buyer's agent shares it from her Loop (rather than just attaching a PDF to an email) Dotloop frequently creates a brand new Loop on my dashboard -- or worse, asks me to "sign up" for Dotloop because the agent has shared it to some variation of my email address that isn't technically my Dotloop address. So in a best case scenario my Loops become disorganized, and in a worst case scenario I can't even look at the offer unless I make a new account or ask the other agent to re-send. Many agents I know have this very same complaint, to the point where we have started adding comments in our MLS listings that say "Do NOT submit offers via Dotloop; email a PDF instead." Dotloop has some other quirks, including not saving signatures if two parties (say, husband and wife) are signing at the same time from their respective computers or mobile devices. I have to tell my clients "Make sure one of you signs completely and THEN the other one of you can do the same." Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) The switch was not my choice initially. At the time, I was with a company that had been using Docusign for all of its transactions, and when they switched to Dotloop, the agents had very little choice. But I used it for long enough to become comfortable with the software, and when I moved to another company and had the opportunity to select a digital signature and transaction management platform for myself, I chose to stick with what I already knew. Review Source KH Kerra H. Operations Manager Real Estate Used the software for: 1-2 years ### "A Business Lifesaver, Daily!" July 2, 2021 5.0 We can't say enough good things about our experience with dotloop. To put this in perspective, the brokerage we are with provides a free document management program, but we pay additional to continue using dotloop - we love it that much! It is easy to use, keeps our data safe, and streamlines our daily process. Pros Dotloop is extremely simple to get started with, and simplifies our real estate business daily. Our entire team is able to collaborate, no matter where we're calling our "office" that day, and we can securely store, manage, share, and sign documents. Our clients have also commented on how easy the software is to use, and they love being able to sign their documents digitally rather than meeting us at the office every time there are documents to be signed. Cons The only hiccup we've run into with this software is when our office introduces new documents they want us to begin using. Sometimes it's an extra step to add the new docs to our form library and prepare them for filling/signing, but the good news is this only has to be done once, and then they remain available for future use. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing dotloop Dotloop had better features and was easier for our team members to use when we compared the two. Review Source MC Maria C. REALTOR Real Estate Used the software for: 2+ years ### "VERY USER FRIENDLY. WHAT YOU PUT INTO IT AND USE OUT OF IT WILL SHOW" February 2, 2024 5.0 I USE THIS WEEKLY WITH ALL MY CLIENTS AND THEIR REAL ESTATE TRANSACTIONS. I HAVE USED ANOTHER PRGRAM AND IT IS NOT AT ALL ORGANIZED AND HAS TOO MANY STEPS TO GET THE CONTRACT SIGNED AND THEN TO ADMIN FOR REVIEW. DOTLOOP MAKES THE WHOLE PROCESS SMOOTHER. Pros THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN. SAVES THE CLIENT TIME AND HAPPY TO USE IT. THE USER PUTS IN ALL THE INFO AT THE BEGINNING HELPS THE AUTO FILL TO HAVE EVERYTHING CORRECT SAVING TIME TO COMPLETE. Cons WHEN SIGNEES ARE ABLE TO SIGN PASS THE PART THEY NEED TO SIGN. USUALLLY USER INOUT IS THE REASON OR SIGNEE IS CLICKING THE TAB INCORRECTLY. I DO NOT THINK IT IS DOTLOOP, I THINK IT IS HUMAN ERROR. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) COMPANY DECISION NOT MINE. I AM GLAD THEY SWITCHED Review Source DC Deborah C. SALES AGENT Real Estate Used the software for: 6-12 months ### "SIMPLEST FOR DOCUMENT MANAGEMENT AND ESIGN" April 16, 2024 5.0 As a new agent I was forced to use dotloop provided by my brokerage. I felt it was burdensome and was never able to adapt. I used the form simplicity program in mls. It has become quite costly, so I decided to give dotloop another chance. Now 9 years later, I have rediscovered this product and am so pleased with the ease of preparing documents, signing and sharing the documents. BEST OF ALL accessing dotloop from my smartphone, which enables me to immediately address issues or last minute details. Pros I love how easy it is to prepare, share and sign all the necessary documents for my sales transactions from my laptop or my smartphone Cons I deal with a lot of elderly sellers who only have one email address. This is a challenge since dotloop requires a separate email for each signor. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) I DIDN'T USE ANY OF THOSE PRODUCTS BUT YOUR SURVEY REQUIRED I MAKE A CHOICE FROM THE LIST. I used Form Simplicity from the Stellar MLS Cost and aggravation. (ie, issues with accessibility, periods of downtime, not very user friendly) Review Source JL Julia L. Real Estate Transaction Coordinator Real Estate Used the software for: 2+ years ### "DotLoop is My Go To! " February 5, 2022 5.0 Overall, it is my preferred platform! Pros DotLoop has it all! You can do everything you need to in one system and it is so convenient! Signature platform, transaction management - it is great! Cons Sometimes the signature fields and templates can be a little clunky, but with practice you get the hang of it and it is not a large inconvenience. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing dotloop It is the most user friendly platform that works! Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) My office wanted a compliance/review feature for more transaction management rather than just a signature platform. Review Source BS Barb S. Agent Real Estate Used the software for: 2+ years ### "Loving Dotloop" December 23, 2024 5.0 Many of my colleagues continue to use Dotloop even though our company is using a different software. It's because Dotloop is easier to use! I agree. Pros The best thing about Dotloop is the end user experience. It is so easy to use. Cons Nothing - I find it completely searchable, and easy to find my clients and their purchase/sale addresses. Review Source AK Aryn K. Transaction Coordinator Real Estate Used the software for: 2+ years ### "My Prefered E-Sign Program" September 4, 2024 5.0 I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur. It has expedited the pace at which I can work. I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste time placing indevidual boxes where i may need them. Pros I like the ease with which it operates. I find it to be the most fluid of the e-sign platforms I've used. I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement. Cons There are on occasion a few bugs that I've learned to work around. Namely thaton occasion if I share a document with Editing permissions it can lock others out of the document, even once the editor is done. Review Source MV Mike V. Realtor Real Estate Used the software for: 2+ years ### "Lovin Dotloop" August 14, 2024 5.0 I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did. Pros The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all. Cons I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain. Review Source SM Stephanie M. Owner Real Estate Used the software for: 1-2 years ### "Great and affordable. " August 10, 2024 4.0 Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents. Pros Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable. Cons I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint. Review Source VR Verified Reviewer CEO Real Estate Used the software for: 2+ years ### "Dotloop is a Must Have for Realtors Everywhere" March 25, 2022 5.0 Dotloop is an excellent program for real estate transaction management. It enables a Realtor to create a Loop (like a folder) and manage the real estate deal or prospect from beginning to end. It is intuitive, user-friendly and simple to learn. Dotloop has everything a Realtor needs to create documents, get them signed, and ready for compliance review, all in one easy program. Pros Dotloop is easy to use and has features that Realtors cannot live without. From drafting forms with ease to collecting electronic signatures to compliance, Dotloop has it all. Dotloop integrates easily with many other Realtor software programs and tools. And, Dotloop is a much better value when compared with competitors. Cons Areas for improvement - the ability to search for a loop by Contact name, the ability to do reporting, the ability for two or more signers to use the same email address for e-signatures. Often times couples or family members share an email account. Asking a buyer or seller to create another email account for the purposes of signing often results in a long explanation and frustration on the part of the customer. Reason for choosing dotloop Dotloop is more cost effective and has very similar and even identical features to the alternative products. Also, Dotloop integrates with many programs Realtors use every day. Review Source NJ Nicole J. Real Estate Agent Real Estate Used the software for: 2+ years ### "Dotloop Daily User " April 26, 2023 5.0 Simple to use for most people, like anything i get the odd phone call from frustrated clients but I can usually walk them through it with ease. Pros Easily manages my files. User friendly. Cons That a secondary signature can not be used with the same address, I would with a lot of elderly people who share one email address therefore I have to pay $300 a year for DocuSign additionally Review Source JF Jennifer F. Real Estate Agent Real Estate Used the software for: 2+ years ### "DotLoop Simplifies Real Estate Transactions" July 15, 2021 5.0 During the Pandemic in particular, DotLoop was a great tool. It allowed me to continue to serve my clients without putting anyone at risk. Pros DotLoop makes regular transactions incredibly simple. Once a template is created, it's easy to plug in the information needed or take advantage of the autofill feature. The best part is the ease of sharing. With one click, I can send documents to all parties at once, even if they require different levels of access. I also like the digital record of my transactions. I don't need to store files on my hard drive; I can access them through DotLoop at any time. Cons Unfortunately, setting up a template can be quite complicated and tedious. Particularly in regard to real estate contracts, there is often limited space for text and signatures. DotLoop doesn't let fields 'overlap' and it appears as though each field has a big bubble! Sometimes, I am unable to place a field due to 'overlapping' despite no fields being in proximity. It's quite frustrating as the documents were all created my lawyers and not something that can be easily changed. Review Source ML Martine L. Realtor Real Estate Used the software for: 2+ years ### "Use it everday" October 9, 2020 4.0 I have found dotloop pretty easy to use. I appreciate having templates at my fingertips and that I can create folders within each file to keep documents sets separated and me, better organized. Pros Dotloop has made this realtors life a little easier in being able to access all the templates I need for my mls system. Every form I could need is readily available and for the most part, my clients have found it easy to navigate. Cons Titles on templates - I would like it if the title popped out as I scrolled over them. Sometimes the only way I can find a specific addendum that I don't regularly use is by adding it to my file so I can see the full name of the document (and then archiving the unused documents afterwards). Also, on some documents the signing portion is automatically filled in and I don't want it to be (the Radon response is automatically set up so the client can sign every line, this has caused problems if I miss removing one - I don't know if this is something that's been set up by my mls or dotloop has done automatically though). Review Source Response from dotloop October 14, 2020 Hi Martine, thanks for taking the time to share your detailed feedback on dotloop, especially the area where you'd like to see improvement around titles on templates and the signing portion. I'll relay your feedback to our product team. Thanks again! Nick Wright Customer Marketing Manager SR Sharon R. REALTOR/Salesperson Real Estate Used the software for: 2+ years ### "Real Estate" February 4, 2020 5.0 Overall experience has been exceptional. The cost/benefit is spot on. Affordable and easy to use. It is truly the only product that I have been able to use with confidence on my phone. Living on the Lake of the Ozarks, we are out on the water all the time. I could not imagine trying to do my job without this product. Pros I am not very tech savy, and frankly just scared of technology. Dotloop is super easy to use on my laptop and also my phone. I like the fact that all parties get the information at the same time and can sign whenever, it does not have to go in order like some. I also really like the ability to see where things are at with the activity button. Customer service has been amazing. I have never had that over long wait. The reps have always been English speaking and well educated, easy to talk to and understand, and they understand me. Cons I wish I could get the same benefit from the software as a single user, that teams get. I would like to have folders for buyers and sellers that house the same 4 documents that are needed on each. I would also like ability to put old loops into folders. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.