# Page 18 | dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is dotloop the right Real Estate Transaction Management solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136372/dotloop/reviews

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dotloop

4.7 (673)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 18 - Reviews of dotloop

## Showing most helpful reviews

Showing 426-450 of 673 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Love dotloop!"

September 19, 2018

5.0

Pros

ease of use and if i ever had a problem support was available.

Cons

Very expensive! Have found other softwares that are cheaper and reliable!

Review Source

JP

Jori P.  
Property Management  
Real Estate  
Used the software for: 1-2 years

### "Dotloop"

October 16, 2019

5.0

Pros

Ease of use, all documents in one place. Team members can all access documents

Cons

There wasn't anything I can think of that I did not like

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: I used a free trial

### "Dotloop is a great tool to obtain electronic signatures"

December 8, 2021

5.0

Pros

I am using dotloop through a free trial. I find it to be a very useful tool for organizing the documents for my real estate files. It saves me a lot of travel time, from having to meet with my clients in my office to obtain their signature on a document, especially since I have been doing a lot of remote work. I like that I am able to easily download the signed document and save it to my computer file for each of my clients.

Cons

There is nothing that I don't like about dotloop.

Review Source

VR

Verified Reviewer  
Realtor® at La Rosa Realty  
Real Estate  
Used the software for: 6-12 months

### "I love keeping track of the paperwork all in one spot. "

September 12, 2018

5.0

Easy to use and they keep enhancing it.

Pros

I like the ability to keep all my paperwork together. Easy to explain to customers too.

Cons

Nothing yet. I think one of the things that wasnt user friendly was fixed. I think you can now move items inbetween folders.

Review Source

CF

Courtney F.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Good Value"

August 22, 2019

5.0

I like that it is easy to use on the go, and feel as long as you have some time to go back and forth with your clients to make sure everyone signed everything correctly without editing and throwing the doc off you are great.

Pros

The app is really great, and I like it more than zipforms and docusign on the go.

Cons

Some confusion with my clients occurs because It is not clear who is finished signing what sometimes or who can edit things which erases signatures for othets... etc.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Broker used dotloop, dotloop is free to me

Review Source

JC

James C.  
Broker Owner  
Real Estate  
Used the software for: 6-12 months

### "Dotloop Doesn't Live Up "

January 3, 2019

1.0

Our experience with the software was terrible and the support and management were even worse.

Pros

The fact that it has a mobile app was the only positive.

Cons

The software didn't do what it was supposed to. There's no connectivity to the MLS and the agents all found it difficult to navigate and a time waster when compared with Authentisign and other tools. During our onboarding process, the liason we were assigned was so bad we had to request another one as things would take weeks to complete.

Review Source

LL

Lisa L.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Happy with Dotloop"

November 15, 2019

5.0

Pros

Electronic ease with documents and easy to edit docs.

Cons

Sometimes clients cant find documents sent in their email-junk file.

Review Source

MB

Marcus B.  
Project manager  
Real Estate  
Used the software for: 2+ years

### "Great and easy to use"

March 18, 2020

5.0

Over all this is the best software I have used for real estate transactions.

Pros

This software is very easy to use and understand. This is a great product to help organize all the documents needed for any resale estate transaction.

Cons

There are not a lot of negatives to using this software. Sometimes with a bad connection you can lose a signature and have to go back.

Review Source

CS

Candi S.  
OS2  
Government Administration  
Used the software for: 6-12 months

### "Vital in the real estate industry!"

July 25, 2019

5.0

LOVE the product and ease of use

Pros

I use this product on a daily basis when working in real estate. It makes each transaction so easy to handle and look at. Love that you can add people and share the loop as needed.

Cons

Some of the sharing options are a bit iffy and have issues

Review Source

Catherine H.  
Agent Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Love it!"

October 25, 2019

5.0

I think it is quick and easy, and so far, it has been great!

Pros

I love how easy this is, and the fact that they offer quick trainings to get up and running!

Cons

I have nothing to say and this software wont let me submit until it is completed

Review Source

RC

Robyn C.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "cutomer support "

March 30, 2020

5.0

great

Pros

Functionality and App is what I like the most

Cons

There nothing that i have found yet that I don't like

Review Source

TK

Trey K.  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Extremely versatile"

December 11, 2022

5.0

Pros

I like that this program is universally used

Cons

I cannot say anything bad about this product.

Review Source

SH

Scott H.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Time saver"

July 1, 2020

5.0

Huge time saver

Pros

Dotloop is so easy to use, and has saved me so much time. I used Docusign for years and thought the transition would be a challenge. Nope, so easy to learn and use. Love it!

Cons

The only thing I found a little cumbersome is when you add initials and signatures to a document uploaded I wish you could select one person and just click several boxes for them to initial at one time.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Changed brokerages.

Review Source

AM

Alissa M.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Dotloop"

February 25, 2020

4.0

Ability to send things electronically, have sellers sign things without needing to bring paperwork to them

Pros

I like the ability to write offers and send them electronically to the buyers for review and signatures

Cons

The inability to alter minor things after signatures, I would like some of the features to be easier to use

Review Source

YC

Yeleine C.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Unexpected ease!"

June 24, 2019

5.0

Pros

The software is very user-friendly and even the clients with no computer literacy have no issue getting the docs signed. Even on my end, I know that I can count on dotloop to not add any more stress to my day.

Cons

I honestly cannot think of a single thing.

Review Source

GM

Gloria M.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "The software is user friendly. "

December 20, 2022

5.0

Dotloop keeps you organized. The forms needed populates when you click on a function.

Pros

All forms in one place, which makes it easy to manage.

Cons

Not having information buttons to help with those not to easy functions for the average user.

Review Source

PS

Peter S.  
REaltor  
Investment Management  
Used the software for: 1-2 years

### "Great to buy!"

July 13, 2021

5.0

Pros

The integration with my business was easy .

Cons

The integration of importing data base into the SW.

Review Source

JM

Josh M.  
REALTOR/Affiliate Broker  
Real Estate  
Used the software for: 6-12 months

### "Review"

December 20, 2019

5.0

Have been using Dotloop for about 6 months now and love it. I will definitely continue to use this site as long as I sell Real Estate.

Pros

Love how user friendly it is, along with the simplicity of the entire website.

Cons

There isn't really anything about this site that I don't like.

Review Source

KR

Kyle R.  
Business Manager  
Legal Services  
Used the software for: Less than 6 months

### "Does Exactly What You Need it To "

March 2, 2021

5.0

I recently used dotloop to manage all the documents involved with selling a piece of real estate. I had previously used Docusign, which I didn't really have any issues with, but this time went with dotloop. We found just as good if not better than Docusign.

Pros

Dotloop made it easy to see what documents were ready/complete, which still needed to be signed, and by whom they needed to be signed. It made the "workflow" involved in selling a property and all the paperwork that entails incredibly streamlined and painless.

Cons

It's difficult to not like anything about dotloop as a user. I could just pull it up, see what documents still needed my signature, review documents i'd already signed etc. It just works.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Third party insisted we use this product instead.

Review Source

AS

Aaron S.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "I love DOTLOOP! IT's the easiest thing out there that I know of to use for documents!"

June 7, 2017

5.0

Pros

Ease of use, app allows me to use on phone when needed, clients can figure it out pretty quickly so it makes my life easier.

Review Source

Kimberly R.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Review"

February 7, 2020

5.0

Pros

Easy to upload document. Easy to create multiple folders or loops.

Cons

Not everyone likes to E-Sign. This outside issue makes it difficult when Dotloop makes it quicker to recieve a signature on a form.

Review Source

KF

Kristie F.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Dotloop makes my job so much easier!"

September 23, 2020

5.0

Pros

Dotloop is easy to use. The learning curve is mild and manageable, and it is an invaluable resource for keeping piles of documentation organized and shareable.

Cons

There's nothing I dislike about dotloop.

Review Source

Response from dotloop

September 29, 2020

Hi Kristie - thanks for sharing your feedback! Glad to hear dotloop is making your job easier! Best, Nick Wright Customer Marketing Manager

CC

Carolyn C.  
Real Estate Advisor  
Real Estate  
Used the software for: Less than 6 months

### "First time user"

May 7, 2019

4.0

Overall I will like it a lot. I'm using personal tasks as notes for myself but I wish there was a real note place.

Pros

That you can do away with paper, the convenience of signing anywhere and editing pdfs.

Cons

Because of changes, there were too many email notifications for everyone. I was the listing agent so not sure how it was for the seller side but I wish when it was time to sign, Dotloop would bring you straight the where you need to sign so you don't have to scroll. I changed my address in the middle of signing papers and that never updated. Not all team members popped up when I needed to share doc again.

Review Source

GC

Gina C.  
Office Manager  
Real Estate  
Used the software for: 6-12 months

### "Rocking X Land - Dotloop Review"

May 31, 2019

5.0

Agents and homeowners are able to use this program. It is easy convenient and it doesn't cost the consumer.

Pros

Easy to learn and easy to use. If you need to call in for assistance the help desk is awesome to work with.

Cons

Nothing - I really enjoy using this program.

Review Source

BM

Brian M.  
Real Estate Agent  
Real Estate  
Used the software for: 6-12 months

### "Bad Software, Not Efficient, Horrible Customer Service"

February 21, 2018

1.0

I highly recommend using a different software. Dotloop promises a lot, but performs horribly. Customer service and account Rep Ana Fleisher not willing to work with me around contract.

Cons

Everything. I was told I can share any and all documents with anyone involved in a transaction. However, important documents such as inspection reports and appraisal reports are too large of files to be shared. Second, the electronic signature portion is very cumbersome and time consuming. Docusign is a much better software. Third, their customer service is awful! It takes days to respond, if they even do respond. They only care about their bottom dollar, and not the client. Fourth, because the software is so bad, agents on my team have invested in their own software because of how much they do not like Dotloop.

Review Source

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