# Page 21 | dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is dotloop the right Real Estate Transaction Management solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136372/dotloop/reviews

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dotloop

4.7 (673)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 21 - Reviews of dotloop

## Showing most helpful reviews

Showing 501-525 of 673 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

sR

sam R.  
realtor  
Real Estate  
Used the software for: 1-2 years

### "Real Estate needs"

February 20, 2020

4.0

Great experience, use it for clients to sign documents.

Pros

I like that they are able to get the documents needed that are related to real estate. I also like that they can sign on their cells.

Cons

That the buyers/sellers can't sign when you are still logged in. Overall its a very minor issue, and only takes a second to leave the page.

Review Source

BV

Becky V.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "Makes ease of paperwork"

November 30, 2022

5.0

Pros

Very user friendly both for me as an agent and for my clients when doing the electronic signing.

Cons

Help center is tricky to find the training videos / articles. It would be nice if it were one of the tabs above (with tasks, people, etc.) so I don't have to go searching for it when I need to look up something.

Review Source

HM

Hunter M.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "The only all in one real estate transaction management system."

September 12, 2017

5.0

Pros

I can edit documents, share them for esignatures, and manage tasks all in one place. They also have integrations with many other real estate companies (CRM, finance, etc.)

Cons

I wish there was an agent product that allowed me to brand my account but that feature is only available at the Team or Office level currently.

Review Source

Bryan H.  
Senior Managing Partner  
Real Estate  
Used the software for: I used a free trial

### "Easy to use and get signatures"

September 29, 2019

4.0

I needed a good software to get electronic signatures from parties in a real estate transaction who lived in different parts of the country.

Pros

It was easy to sign the document that was sent. I have used other similar function software options in the past. Dotloop is a useful alternative to know about.

Cons

It was a little less convenient than alternatives to retrieve a copy of a document that I had signed.

Review Source

Response from dotloop

October 4, 2019

Hi Bryan - thanks for taking the time to share your feedback on dotloop!

ES

Elena S.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Enjoyed using Dotloop "

December 30, 2019

5.0

As soon as I got in the groove of things, I really enjoyed using the software.

Pros

I enjoyed using Dotloop, it was pretty user friendly and had all update forms necessary to write the offer.

Cons

It was challenging to learn in the beginning.

Review Source

Response from dotloop

January 3, 2020

Hi Eena -- thanks for taking the time to share your review of dotloop.

DT

Debbie T.  
Transaction Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Dotloop Rocks!!"

December 7, 2018

5.0

Pros

Extremely user friendly and convenient. Amazing time saver

Cons

There is very little that I dislike about this software

Review Source

JL

Jennifer L.  
Transaction Manager/Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Excited, but disappointed "

August 23, 2019

3.0

Overall I like the idea of the program and it’s end uses, however it seems like every day we are troubleshooting issues.

Pros

I like the organization of the files and the search tool to easily find files, I like that you can add a property photo.

Cons

I was super excited about using this software when I first came aboard, however there have been multiple issues with sharing files to people for signatures and it clunky design creates more work than ease.

Review Source

KL

Kaitlin L.  
Marketing  
Consumer Services  
Used the software for: Less than 6 months

### "Time saver"

October 25, 2022

5.0

Dotloop has made the homebuying process, a whole new experience for myself and others

Pros

Not having to go into the office every single time we need to write up and submit an offer for a real estate. Transaction is beyond phenomenal.

Cons

It’s pretty hard to complain about anything when this gives us so much more time at home and out of the office just for a signature

Review Source

Melanie G.  
Director of Sales  
Hospitality  
Used the software for: Less than 6 months

### "Great for legal contracts and agreements!"

April 20, 2019

4.0

Great and easy to use for agreements and miscellaneous documents. Recommend for all business that use e-signatures.

Pros

I love the ease of use for myself and my clients. Easy to execute contracts and simple for client to e-sign and return documents.

Cons

Very little to not like - when signing multiple documents DotLoop will send an e-mail of confirmation about every document and floods e-mail inbox quickly.

Review Source

Amanda M.  
Director of Acquisitions  
Real Estate  
Used the software for: 6-12 months

### "Dotloop for Electronic Signatures"

August 22, 2019

4.0

Overall it is free up to a point and worth using if you need a system for electronic signatures.

Pros

We used dotloop with all of our MLS real estate contracts. Our realtor would send over the templates after filling them out for us to sign and send back to put deals under contract.

Cons

I didn't like the way it looked mostly. I think it just was a little tougher to read and follow than the competitors.

Review Source

KG

Kathy G.  
Office Administrator  
Real Estate  
Used the software for: 6-12 months

### "Useful but Cumbersome to Use"

November 22, 2017

3.0

Document/Transaction management

Pros

Document storage, task list management-assignments, dates; Pulls data from google; can edit easily enough

Cons

Not easy to email documents out- have to "share". Does not have a Withdrawn or Contract Terminated status features

Review Source

YE

Yenni E.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Excellent tools for real estate business "

July 6, 2021

5.0

Pros

I can safe time time with the auto fill documents

Cons

Nothing yet, I am using all the resources.

Review Source

JH

Jessica H.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Dotloop for real estate"

December 3, 2019

5.0

This software is great for getting documents signed and keeping records of the files all in one place for all parties of the transaction.

Pros

This software simplifies the signing process in real estate transactions. It keeps all parties up to date on the signings of all necessary documents.

Cons

As long as you can get all parties to sign up for an account this software works as it should. Easy signing and delivery of documents to everyone involved in the transaction.

Review Source

RG

Rick G.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Great document files "

September 24, 2019

5.0

I store my real estate files within dotloop and my office can review them easily.

Pros

Very user friendly. Anyone can easily find your way around.

Cons

I have only positive experience using dotloop.

Review Source

Response from dotloop

October 3, 2019

Hi Rick, thanks for sharing the kind words about dotloop, and for being a valued client!

CM

Caroline M.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "End User Experience"

March 24, 2020

3.0

Seems OK. If it integrates forms and signing that would be nice as our 2 programs are separate.

Pros

Some functions of the software are all right to use as the end user but it can be a little confusing too. My company doesn't use Dotloop so I only experience it when another agent send me a loop.

Cons

Like I said, my company doesn't use it so I only receive loops from other agents and haven't trained in it so have to figure out how to use it when I receive it.

Review Source

MM

Melissa M.  
Construction Accountant  
Construction  
Used the software for: 2+ years

### "Such an amazing software"

January 13, 2023

5.0

Pros

The Software is so easy - but if you ever have something that doesn't work for you their customer care people are OUTSTANDING. They have no problem helping you and getting you through the finish line when you have issues

Cons

The loops at first can be a little confusing and intimidating but other then that its so easy

Review Source

KL

Kerryann L.  
Real estate Agent  
Real Estate  
Used the software for: I used a free trial

### "Great software "

May 5, 2020

5.0

Very satisfied

Pros

Makes getting signatures fast and easy I can keep track of all my transactions and documents easier Really love this system

Cons

I have no Cons at all I am very satisfied with the software

Review Source

MT

Michele T.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "My Experience with DotLoop"

January 6, 2019

4.0

It has allowed me to expedite my offers very quickly. Unless I have a client who does not use a computer, I have used it for all my paperwork.

Pros

The electronic signature function is great. My clients have found it very easy to use, even the first time. I rarely receive questions about signing, etc. It also electronically keeps all my files in the same place as I often refer back to my previous clients for various reasons.

Cons

It is very confusing when I am working with another agent who has DotLoop. They end up sending me a file and then I am in their Loop. It gets a little cumbersome when we both have Loops and want to keep everything in our own Loop.

Review Source

MKH

Mary Kae H.  
Associate Broker  
Real Estate  
Used the software for: Less than 6 months

### "Helpful "

September 17, 2021

5.0

Pros

Once you set yourself up the system auto fills. I love that it’s a timesaver.

Cons

I just started using the program. So there’s nothing that I dislike about it yet.

Review Source

VT

Victoria T.  
Realtoe  
Real Estate  
Used the software for: 2+ years

### "Realtor"

May 25, 2020

5.0

Great service offered

Pros

I love having all of my files in one spot and accessible.

Cons

I have not encountered any issues. No issues

Review Source

SU

Shannon U.  
broker of record / owner  
Real Estate  
Used the software for: Less than 6 months

### "They Simply Lied"

October 10, 2019

1.0

They cost my company over 6k. They misrepresented themselves in the sales pitch. Overall, the book the guys who started dotloop wrote is a sham.

Pros

I like nothing about this company. They lied in the sales pitch.

Cons

I told the sales person that I would only use an approved supplier for OREA forms and that I was not interested in being part of setting up any new regions. guess what? my credit card is being billed and I have not used dotloop because they did not and do not have approved supplier status with our forms association. they'll get 1 year out of me and I will never be able to trust them. By the way, they wrote a book on being customer centric. Completely opposite experience.

Reason for choosing dotloop

I wish I never got involved with dotloop. The management and customer service is a stonewall.

Review Source

RB

Ralph B.  
Real Estate Agent  
Real Estate  
Used the software for: I used a free trial

### "Dotloop: a really great solution with no so transparent pricing."

August 18, 2021

5.0

It solves my problem of tracking sales and purchase transactions without having to fill up a bunch of information already accessible via MLS. It also has property management features which is great for a mom and pop's rental business like mine.

Pros

Everything. I like that you can use it to manage the sale, purchase, and management of properties. It integrates tightly with MLS. It has useful integrations with digital signatures, and more.

Cons

I didn't like that the pricing wasn't transparent. If you are more than just a realtor, you will have to get custom pricing. While I'm at it, I don't think the basic individual user tier is low enough to justify. There are so many services leeching off of real estate agents.

Review Source

KH

Kelly H.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Easy to use"

May 31, 2019

5.0

Dotloop has made it so I’m not running around to get documents signed. All the paperwork can be sent off to be signed in seconds.

Pros

The ease of use for my clients and myself. Makes my job easier to get documents signed.

Cons

I have not found anything I would change.

Review Source

JM

James M.  
Broker  
  
Used the software for: Less than 6 months

### "Free version is good. Paid versions are bad"

February 7, 2019

2.0

Go month to month on an individual plan.

Pros

Individual plans both free and paid work great when you are focused on working your own deals on your own.

Cons

Support offered on premium paid team and brokerage version is bad - especially when the software glitches turn a high pressure transaction. Support is often on team building exercises, company meetings and training - instead of delivering support.

Review Source

JH

James H.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Not Intuitive "

August 24, 2019

3.0

One of the reasons I left my previous brokerage was because agents were required to use DotLoop. Life as a realtor is difficult enough.

Pros

The user interface is very sleek and streamlined. Graphics are nice, very modern. People seem to either love it or hate it. I was in the latter.

Cons

I did not find it intuitive. After having a private training session, I still had difficulty creating Loops and never understood what I was doing.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I was forced to switch from DocuSign as a single user to DotLoop. The brokerage where I am now requires a DocuSign Rooms, which is similar to DotLoop. Sigh.

Review Source

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