# Page 4 | dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is dotloop the right Real Estate Transaction Management solution for you? Explore 674 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136372/dotloop/reviews

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dotloop

4.7 (674)

[View alternatives](https://www.capterra.com/p/136372/dotloop/alternatives/)

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Last updated March 26th, 2026

# Page 4 - Reviews of dotloop

## Showing most helpful reviews

Showing 76-100 of 674 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RN

Robert N.  
Broker  
Real Estate  
Used the software for: 2+ years

### "Dotloop Review"

June 9, 2022

5.0

As I entice my agents to use it more and more I am seeing smoother transactions. I spent a month & a half collaborating with Dotloop to put together procedures for listing, selling & closing transactions. We publish these for our agents to use. I am seeing much smoother transactions and (as a brokerage) we have more control over the whole process.

Pros

Ability to streamline transactions from list to close. Ability to track and manage transactions that are in the pipe line.

Cons

While customer support is as great, I think the product could be presented to end users in a different fashion. Also, while I highly rate the product there are some enhancements that would make it more useful. One downside is that the majority of agents in our system don't know how to properly use the product. That's not the fault of Dotloop. However, I do think they could offer revised procedures for agents to follow. I did for our agents!! See the next comment.

Reason for choosing dotloop

Our local MLS bought into the product.

Review Source

VR

Verified Reviewer  
Broker - Realtor  
Real Estate  
Used the software for: 6-12 months

### "DotLoop for Real Estate Brokers "

March 28, 2024

5.0

Pros

Ease of use, documents and signing all in 1 place

Cons

Review Source

YS

Yola S.  
Concierge Manager  
Real Estate  
Used the software for: 2+ years

### "Couldn't do my job without DotLoop, it rocks!!"

May 23, 2023

5.0

I love Dotloop, I have used for over 15 years and will continue in my career!

Pros

I love the ease in which clients can sign and how easy it is to organize my clients and transactions.

Cons

Nothing. This is the best electronic signature platform out there.

Review Source

LM

Lori M.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Dotloop signature"

April 15, 2024

5.0

Pros

I like the ease of using dotloop for signatures

Cons

I do not really have any cons for the program

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The ease of use and the ability to send a PDF

Review Source

Sibrena "Bre" M.  
Real Estate Coordinator  
Real Estate  
Used the software for: 2+ years

### "Dotloop Review"

October 20, 2020

5.0

I was first introduced to Dotloop about 6 years ago. It has helped streamline the listing and sales process for our agents tremendously . Having the ability to allow people to view and sign document via the internet is such a time and deal saver. Can't imagine doing business without it!

Pros

Ease of use and ability to use anywhere.

Cons

It tends to be a bit slow at times opening loops and folders.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Review Source

Response from dotloop

October 23, 2020

Hi Sibrena - thanks for taking the time to share your thoughts on dotloop. We're excited to hear that dotloop has helped streamline the listing and sales process for your agents. Best, Nick Wright Customer Marketing Manager

RD

Ray D.  
CEO  
Real Estate  
Used the software for: 2+ years

### "An amazing tool and a must have for every office"

September 29, 2022

5.0

Pros

Dot Loop is an easy to use software for project management and for electronic signatures. Griendly, prompt and courteous customer support is always available to assist in any way. It has really simplified routine tasks that would ordinarily take a long time. Besides, having documents available by simply visiting the desired loop is a great convenience.

Cons

Mostly centered around the real estate industry

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing dotloop

Our organization has a special and close relationship with Zillow so when Dot Loop was introduced, it was a well rounded software catering to every aspect fo our business from Project Management to electronic signatures. The product is easy to use and help is always available if needed.

Review Source

RS

Roberta S.  
Licensed Real Estate Salesperson  
Real Estate  
Used the software for: 6-12 months

### "Dotloop has changed my (business) life!"

December 13, 2021

5.0

Overall, I really enjoy and benefit from using Dotloop. It has made my life so much easier and has made me look better to my clients.

Pros

I like that Dotloop is easy to use and easy to understand. The autofill option is great. There are so few steps when I'm setting up new transaction documents, that sometimes I think I'm supposed to do more, but it's all done for me!

Cons

I'd like to be able to integrate old transactions.

Review Source

AG

Anne G.  
Listing and Marketing Co-Ordinator  
Real Estate  
Used the software for: 2+ years

### "OUTSTANDING TEAM FINCTIONS!"

March 2, 2020

5.0

Makes daily tasks easy and stores all in one place for all people within our organization including our Stagers and Professional Photographer. We have Templates and task lists for all to be keep up to date on what needs to occur next!

Pros

We have customized this product to work for us in every area of our daily tasks as a Team. Dotloop helped load customized Templates that optimize the availability of all forms that may be required in any instance while at a desk or on the run. Our Team os growing and the ease of use for all from Admin to Accounting to the Salespeople and Owner is bar none the finest system available. We have tried other programs and all pale in comparison to this one. This is much more than an e-signature system. It is auto e-storage and has accountability for all signatures and contracts that pass through its system.

Cons

There really is nothing that we do not care for!

Reason for choosing dotloop

It is a simple and provides all the customization options to handle every part of our every day from Accounting to the professional stager and photographer, listing and marketing, sales people, to the Owner. All Team members find it easy to use and rely on it daily!

Review Source

VH

Vicki H.  
Agent  
Real Estate  
Used the software for: 2+ years

### "Dotloop pricing strategy is missing huge market potential. "

January 23, 2020

5.0

Overall, dotloop has a much easier learning curve and fits my needs much greater than other options, particularly with in host signing for older clients. It is easy for clients to figure out esignatures and walks them through it thoroughly.

Pros

This software is the most user friendly that I have found for real estate transactions. It offers in host signing which I use all the time. It is so easy to review history and see where I am in the middle of negotiations.

Cons

The pricing strategy is either free or $300. There are so many agent that do not need unlimited transactions. A lower priced option for a limited number of transactions is needed. I help many newer agents that love this software but can't justify $300 when they may only do 20 transactions per year.

Reason for choosing dotloop

I like dotloop better as it is easy interaction and very user friendly, for both client and myself.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I was told that Dotloop had a program for a limited number of loops at less than $300. That is incorrect or I may not have switched.

Review Source

KL

Kaye L.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Dot Loop Review!"

October 19, 2023

5.0

It was great, organized and efficient! I give this software a 10/10.

Pros

The visuals, the document organization, the signature software, everything! This is my favorite real estate transaction software.

Cons

Truly I did not ever see an issue with this software. I love this website more than any I have ever used.

Review Source

JS

Jean S.  
Technology Director  
Real Estate  
Used the software for: 2+ years

### "Impressive Software with Everything You Need for E-signatures in one platform"

July 26, 2019

5.0

We have become a Paperless office thanks to Dotloop. No more file cabinets taking up 1/2 of the office space. Every file is saved in Dotloop and emails and misc docs are emailed right to the loop.

Pros

Easy to use and setup and I can turn any PDF into an electronic document. Every signature and initials are date and time stamped. Easy for clients to understand and use on their computer, tablet or Smartphones. The ability to Email contracts and docs directly to a loop is awesome and saves our agents a lot of time.

Cons

As an administrator I would like to have the ability to move agents from one office location to another. We've also had issues where the sellers agent and the buyers agent both make their own loop for one transaction. Things then tend to get confusing for the agents and clients.

Reason for choosing dotloop

For all of the amazing features offered in Dotloop.

Review Source

MG

Maria G.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Dotloop is very convenient "

May 2, 2022

5.0

I find dotloop very easy to use and beneficial to my business .

Pros

Easy to use and add, request signatures, and collaborate.

Cons

Sometimes when a mistake is made can't correct in software.

Review Source

Eric W.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Good for management "

September 23, 2020

4.0

It’s probably my second favorite in terms of the digital signing experience but my favorite for management features

Pros

It works very well for document management and transaction management. Universal support with large brokerages

Cons

Zillow related The signing experience is good but not as good as DocuSign Some features are hidden and not easy to discover

Reason for choosing dotloop

Price

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Brokerage wide change

Review Source

Response from dotloop

September 30, 2020

Hi Eric, thanks for taking the time to share your feedback on dotloop. Best, Nick Wright Customer Marketing Manager

MS

Melinda S.  
Realtor Broker  
Real Estate  
Used the software for: 2+ years

### "Dot loop Realtor Review "

December 1, 2022

5.0

Overall,I am satisfied with the service.

Pros

Ease of filing the forms for initials and signatures.Links to other devices.

Cons

As a regular user of the system, my information should already in the library without asking for an edit each time I log in for a sale or listing.

Review Source

Marnie J B.  
Real estate broker  
Real Estate  
Used the software for: 1-2 years

### "Dotloop makes my job easier! "

October 12, 2021

5.0

Excellent would highly recommend.

Pros

Ease and security. Easy communication and collaboration.

Cons

Mobile app can be a bit difficult but works in a pinch.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

My company made the decision, but it was very welcomed!

Review Source

Shane S.  
Branch Coordinator  
Real Estate  
Used the software for: 2+ years

### "All Day, Every Day"

November 19, 2018

5.0

Pros

Dotloop is a piece of software that has been pivotal to the existence of my business for over 4 years now. It is an incredibly easy to use platform with great integrations and flexibility. I have been forced to use other services (like AppFiles) by clients who didn't have Dotloop and the difference is night and day. If you are in need of a document sharing system for Real Estate, hands down the best option available is Dotloop.

Cons

While I love most everything about this platform, I do wish there were most customization options for "white label" styling, allowing the end recipient to have a more clean "in house" feel. If they could include some ability to customize the front end and the notification emails, that would be awesome.

Review Source

Emily K.  
Licensed Administrative Assistant  
Real Estate  
Used the software for: 2+ years

### "A Great Tool For Contract to Close "

December 4, 2019

5.0

Overall, we were very happy with this system. The only reason we switched to docusign as a company was because Keller Williams did not want to be associated with Zillow, and Zillow bought out dotloop.

Pros

The system is very easy to navigate and use when preparing documents and sharing them to clients for e-signatures as well as cooperating brokers.

Cons

We experienced this very infrequently, but there were times when the system would glitch and lock the client out from signing a document. I think it was due to the document originator still being logged in or open on that document.

Review Source

JS

Josephine S.  
Director of Sales / Office Manager  
Real Estate  
Used the software for: 2+ years

### "Useful and Easy to use"

July 24, 2019

5.0

I a trying to find a way to make it a little ore cost efficient since we have so many users already. Its not but I do wish it was a little better for the broker trying to supply the system for its agents.

Pros

We have been using dotloop for a while after going through many different CRM's and dotlloop is the best one so far. It can be used for digital signature, paperwork filing & compliance records, messaging inter office and with clients, and for tasks. It is a product we use on a daily basis and has been an integral part of our operations.

Cons

Just like every real estate software it doesnt do everything and that is ok but of course the functions of noot being able to upload picture files is sometimes difficult.

Alternatives considered

[Contactually](https://www.capterra.com/p/158259/Contactually/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing dotloop

more user friendly

Switched from

[SkySlope](https://www.capterra.com/p/172896/SkySlope/)

Dotloop had more features.

Review Source

AO

Ayla O.  
Residential Sales Agent  
Real Estate  
Used the software for: 1-2 years

### "DotLoop for Agents"

September 28, 2021

5.0

Enjoy using, good for document keeping, and e-signatures. With small improvements it would be amazing!

Pros

Dotloop is very easy to use and figure out.

Cons

After prolonged use it is easy to get frustrated with search tabs and going through all of the templents instead of being able to search through them all instead of by tabs only.

Review Source

RF

Randi F.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Dotloop makes my job easier"

February 6, 2023

5.0

Overall, this is a great program and I am able to have docs signed and even a chance for people to add text or even the ability that no one can change the docs unless you give that permission.

Pros

I love the ease of use and ability to explain the signing process.

Cons

That it tries to get my clients to enroll every time.

Review Source

Katelyn R.  
Licensed Realtor  
Real Estate  
Used the software for: 1-2 years

### "SO Helpful"

April 15, 2021

5.0

Overall, my experience with Dotloop has been great! It has made my work a lot easier and has helped free up a lot of my time!

Pros

I like pretty much everything about this software. It's so easy to send documents, create templates, create loops, and see when you sent things! I also really like that all of my files can be in one loop and that I can share that loop with other agents to get access to my files as well. It makes things a lot easier for real estate transactions.

Cons

The only thing I don't like is that sometimes it glitches and kicks people's signatures out of documents. My clients aren't happy when this happens but I normally can end up re-doing the document and it works.

Review Source

JM

Jamie M.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Excellent, user friendly program"

March 8, 2021

5.0

Dotloop makes my day to day operations easier as I can complete my real estate files with ease.

Pros

I was using a different software when I started with the company and really liked it. I was hesitant about the change to Dotloop, however after a few initial growing pains, I have found Dotloop to be miles ahead of the old software. The ability to share documents with buyers, sellers and other agents is second to none. I trust the software and enjoy using it.

Cons

I was collaborating with an agent in our office on a sale and for some reason our files didn't link and we had duplicates. I strongly suspect it was user error and not due to the software.

Review Source

GM

Gene M.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Outstanding Real Estate Transaction Management Software"

November 16, 2022

5.0

Efficiency, productivity, compliance, repeatable error-free processes.

Pros

Ideally integrated with interactive Georgia Area Realtor (GAR) forms used for any/all real estate transactions. Easy and efficient to use. Templates for various real estate transactions and types of clients provide not just efficiency but significantly reduces errors and possible omissions.

Cons

When completing documents to send to clients, and clients return their signed documents, I then sign...add final receipt of completed documents.....If I make any mistake of information I need to add, i.e., final receipt date....and make a mistake....to correct the minor mistake....the signed documents are wiped out and I have to resend to the clients for their signature again. I'm only talking about minor mistakes.

Review Source

CT

Cindy T.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Review of DotLoop"

December 26, 2020

5.0

Basically, besides the email signature roadblock, my experience is good. I understand there is a learning curve and I'm working on it. Please continue to have your representatives available to support clients on the phone. A "live" person comes in so handy in stressful situations. I definitely value this option.

Pros

The product offers many valuable features. The sharing of tutorials is great and the DotLoop service team is excellent. It is VERY important to be able to speak to a knowledgeable representative on the "phone."

Cons

Signing documents for our older generation who is not computer savvy is definitely a roadblock. I've run into this situation several times. DocuSign has a way around this hurdle. Can DotLoop improve on this feature? Also, having a menu option for Hot Keys such as copying check boxes would be great. I did print off the Tip Sheet, but it would be helpful to have an on-screen option rather than searching on a website.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Baird & Warner changed the product.

Review Source

KH

Kelly H.  
Asset Manager  
Real Estate  
Used the software for: 2+ years

### "LOVE love love this product! "

June 23, 2022

5.0

I use Dotloop daily and would recommend it to anyone!

Pros

We are able to use this to send applications for our rental properties, as well as, our management agreements and leases. The signatures are date and time stamped and are 100% accurate. You must have an email for each person you are requesting signatures from and I think that is great because it helps ensure that the same person isn't signing for someone else.

Cons

When I first started using dotloop, it wasn't the easiest software to learn, however; now that I have it down, there isn't anything I can't do in this program!

Review Source

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