# Page 5 | dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is dotloop the right Real Estate Transaction Management solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136372/dotloop/reviews

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dotloop

4.7 (673)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 5 - Reviews of dotloop

## Showing most helpful reviews

Showing 101-125 of 673 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Katelyn R.  
Licensed Realtor  
Real Estate  
Used the software for: 1-2 years

### "SO Helpful"

April 15, 2021

5.0

Overall, my experience with Dotloop has been great! It has made my work a lot easier and has helped free up a lot of my time!

Pros

I like pretty much everything about this software. It's so easy to send documents, create templates, create loops, and see when you sent things! I also really like that all of my files can be in one loop and that I can share that loop with other agents to get access to my files as well. It makes things a lot easier for real estate transactions.

Cons

The only thing I don't like is that sometimes it glitches and kicks people's signatures out of documents. My clients aren't happy when this happens but I normally can end up re-doing the document and it works.

Review Source

JM

Jamie M.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Excellent, user friendly program"

March 8, 2021

5.0

Dotloop makes my day to day operations easier as I can complete my real estate files with ease.

Pros

I was using a different software when I started with the company and really liked it. I was hesitant about the change to Dotloop, however after a few initial growing pains, I have found Dotloop to be miles ahead of the old software. The ability to share documents with buyers, sellers and other agents is second to none. I trust the software and enjoy using it.

Cons

I was collaborating with an agent in our office on a sale and for some reason our files didn't link and we had duplicates. I strongly suspect it was user error and not due to the software.

Review Source

GM

Gene M.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Outstanding Real Estate Transaction Management Software"

November 16, 2022

5.0

Efficiency, productivity, compliance, repeatable error-free processes.

Pros

Ideally integrated with interactive Georgia Area Realtor (GAR) forms used for any/all real estate transactions. Easy and efficient to use. Templates for various real estate transactions and types of clients provide not just efficiency but significantly reduces errors and possible omissions.

Cons

When completing documents to send to clients, and clients return their signed documents, I then sign...add final receipt of completed documents.....If I make any mistake of information I need to add, i.e., final receipt date....and make a mistake....to correct the minor mistake....the signed documents are wiped out and I have to resend to the clients for their signature again. I'm only talking about minor mistakes.

Review Source

CT

Cindy T.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Review of DotLoop"

December 26, 2020

5.0

Basically, besides the email signature roadblock, my experience is good. I understand there is a learning curve and I'm working on it. Please continue to have your representatives available to support clients on the phone. A "live" person comes in so handy in stressful situations. I definitely value this option.

Pros

The product offers many valuable features. The sharing of tutorials is great and the DotLoop service team is excellent. It is VERY important to be able to speak to a knowledgeable representative on the "phone."

Cons

Signing documents for our older generation who is not computer savvy is definitely a roadblock. I've run into this situation several times. DocuSign has a way around this hurdle. Can DotLoop improve on this feature? Also, having a menu option for Hot Keys such as copying check boxes would be great. I did print off the Tip Sheet, but it would be helpful to have an on-screen option rather than searching on a website.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Baird & Warner changed the product.

Review Source

KH

Kelly H.  
Asset Manager  
Real Estate  
Used the software for: 2+ years

### "LOVE love love this product! "

June 23, 2022

5.0

I use Dotloop daily and would recommend it to anyone!

Pros

We are able to use this to send applications for our rental properties, as well as, our management agreements and leases. The signatures are date and time stamped and are 100% accurate. You must have an email for each person you are requesting signatures from and I think that is great because it helps ensure that the same person isn't signing for someone else.

Cons

When I first started using dotloop, it wasn't the easiest software to learn, however; now that I have it down, there isn't anything I can't do in this program!

Review Source

VR

Verified Reviewer  
Administrater  
Real Estate  
Used the software for: 2+ years

### "Dotloop Review"

August 10, 2022

4.0

Works really fast, my most preferred document management software.

Pros

Highly Centralized, almost all inputs are on 1 or 2 screens. There is no need to navigate around the site to start a transaction.

Cons

Lack of control on how to assign the pre-fill data

Review Source

VR

Verified Reviewer  
Real Estate Agent  
Real Estate  
Used the software for: 6-12 months

### "Everyday Use Tool for Real Estate"

February 5, 2023

5.0

My personal experience is amazing. I love how easy everything is done through this tool but I really do wish users knew dotloop more regularly.

Pros

The best feature for this software is electronic signature and file sharing. It makes my life easier when it comes to getting tasks done.

Cons

The least feature is getting customers/clients to respond through a document signing app called dotloop. The company name needs reassurance when sending emails.

Review Source

kG

kat G.  
VP  
Real Estate  
Used the software for: 2+ years

### "Fantastic program"

December 21, 2020

5.0

I love it. I can't understand why someone would use anything else. It works perfectly with our needs and it makes the whole " work smarter not harder" saying, true.

Pros

It is made to make Real Estate Agents life easier. Easy to use and manage. Visually friendly. I got my brokerage to change because it is seamless and intuitive for our job.

Cons

If you have an account you can not merge with other accounts. Once you leave a team, if you paid for your membership you should be able to take it with you.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing dotloop

You have a storage system that makes sense. Easier to use.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

It is much easier to use.

Review Source

NT

Nancy T.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Dot Loop delivers like I never could have imagined. "

April 23, 2021

5.0

I can't think through enough accolades to describe how much I love this. Easy to learn. Easy to use. Makes my life feel like it is in perfect order. I love the help desk! I love the things you can customize! I love that you don't let me delete things. I love how I can rearrange my loops. I love how I can download, upload and edit documents. In my life everyone uses the term "intuitive, " and in my life tools are never aligned with my intuition, except for this one! Then the mobile version--oh my gosh I love it.

Pros

I've used other signing and storing and sharing tools. There is no comparison. Learning new tools is normally challenging for me, but not this one-- in 1-2 transactions I was flying. With each loop I built I found new features on my own and everything I would wish it could do, I would find out, guess what? It does it. Real Estate is intense these days- this tool has been the best thing that has happened for my business in 2021.

Cons

There are no cons. If I wanted to be super fussy, the "upload photo" works well, but the homes are usually not identifiable due to the extreme landscape view, a tad less wide and a tad taller would help.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Baird & Warner signed us on. I panicked and then embraced it. Cheers to having an open mind! Thank you Baird & Warner.

Review Source

BW

Brenda W.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Dotloop saves tons of time? "

October 11, 2022

5.0

Saves so much time because each file is stored by whatever name you give it. Every feature I have needed is on this document storage. Even separating mass documents into individual ones!

Pros

This is the best document storage. So easy to use and makes storing and finding previous documents a simple click.

Cons

None. Everything works great even the phone app

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Ease of use and storage

Review Source

VR

Verified Reviewer  
Suburban Office Manager  
Real Estate  
Used the software for: 1-2 years

### "I use this to manage and maintain real estate transactions for multiple real estate agents."

April 24, 2018

5.0

Getting signed contract documents quick and efficiently.

Pros

I like that everything is organized by loops and that you can auto populate information just by filling out a form and it fills out the information for you so you don't need to go in and do it yourself. I like the convenience of having it done for you and notifying you when something has been signed. I also like that you can upload templates so that you can fill out the information in DotLoop rather than in a PDF.

Cons

I don't like that when you are an admin for your company that everyone else that is an admin receives the signed document and I don't like that you can't opt out of certain agents signed documents when they are completed. I wish there was also an easier way to transfer your loops with all of your paperwork to one account to another.

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Must Have for any Realtor"

April 15, 2021

5.0

Overall I would absolutely recommend dotloop to any Realtor or Real Estate Company, it is so easy to use that any client can figure it out.

Pros

I love Dotloop's easy-to-use features. I also value love the ability to view the activity log to see exactly when your document was viewed, signed, or shared.

Cons

I don't love that the company is owned by Zillow. It makes me a little on the fence about continuing to use their product as Zillow expands as a Real Estate Broker.

Review Source

CB

Cheryl B.  
Realtor & Interior Designer  
Real Estate  
Used the software for: 2+ years

### "Ease of Use"

August 29, 2022

5.0

As a Realtor Dotloop is easy to process my transactions through and as a designer needing Work contracts processed too I am able to keep everything in one place. Sometimes multiple job order changes can occur and with Dotloop I'm able to add the changes and sign off on them through one space keeping my paperwork linked together neatly. When I upload to my Worth Clark system as I finish a transaction I also am able to connect the two together for a smooth transition.

Pros

For a none techie person this system is easy to follow and make corrections.

Cons

So far I don't find anything I dislike about Dotloop. I tried to move to Doc-U-Sign and found it wasn't as user-friendly. So I Promptly reengaged Dotloop

Review Source

LO

Lori O.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Couldn't function without it"

April 12, 2021

5.0

An absolute must have in my business as a realtor.

Pros

Each transaction I conduct puts all the necessary documents and people in one loop in a tidy little package. Easy to access, share documents, contact necessary people with a click of the loop. Putting the loop together is simple as well. It's so easy, I can't imagine not having this tool.

Cons

I do not recall it taking long to learn. That speaks volumes, considering I am generally very technically challenged.

Review Source

VR

Verified Reviewer  
Database Administrator  
Real Estate  
Used the software for: 1-2 years

### "dotloop is relatively user friendly, but it needs some work"

December 19, 2019

4.0

For my position, I use dotloop to make templates for homeowner contracts. To make these templates, I simply place text boxes, checkboxes, signatures, initials, and dates into their respective places within our company's own documents; however, I find that the process is extremely tedious and time-consuming. In the future, I hope that dotloop implements an "auto-fill" feature where they are able to "read" your uploaded documents and automatically fill in what is required to a certain extent.

Pros

dotloop is relatively easy to use and is very straightforward. Making folders, "loops" for specific properties, and templates just takes a few simple clicks. It is seamless to share these documents with potential owners and track their progress through the signing process.

Cons

My company creates our own paperwork for contracts that requires a lot of tedious and time-consuming work within dotloop. It is somewhat difficult to keep everything uniform and clean within the templates because this software does not provide guides to where you are placing different fillable fields. For example, one of our contracts has a series of checkboxes that are very difficult to line up with each other.

Review Source

Julie D.  
Real Estate  
Real Estate  
Used the software for: 2+ years

### "Best Document Signing Out There!"

August 6, 2019

5.0

I use dotloop to run my real estate transactions. Clients love that I can send things directly to their phones for an instant signature.

Pros

I love dotloop! It is incredibly easy to use and accurate! Can't say enough good things about it.

Cons

My only complaint is they are no longer working with Keller Williams after this month. I'm going to miss having access to it and have even considered paying for it personally.

Review Source

VE

Verne E.  
Associate Broker  
Real Estate  
Used the software for: 1-2 years

### "Usage Survey"

August 28, 2023

5.0

Pros

Electronic Signatures were made better with Dot Loop.

Cons

Nothing, we like it better than our previous program.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Privacy

Review Source

MFW

Mary Frances W.  
Real estate sales  
Real Estate  
Used the software for: 1-2 years

### "Spectacular digital signing software"

August 31, 2021

5.0

I use it on a daily basis for residential real estate transactions. We use it for digital signing and contract work. Everyone within a transaction including the buyer, the seller, the listing agent and the buyers agent including all of our administrators have ease-of-use collectively with Dotloop!!

Pros

The ease of use. The flexibility. Once you learn the software it is super easy and very flexible as you can add documentation via PDF or scanning. It is also very easy to add other users. I highly recommend this software!!!

Cons

The learning curve is about 1 to 2 months. We do have a specialist on site. I called her the Dotloop queen, and she makes it super easy because the pages are shareable!

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Our office switched and I was pretty upset because I already knew the former software. It took me about two months to really get the hang of it.

Review Source

RT

Rima T.  
BROKER-ASSOCIATE  
Real Estate  
Used the software for: 2+ years

### "Life Savor"

November 22, 2022

5.0

I use Dotloop on a daily basis to manage my real estate transactions, complete documents, send them for E- signatures to all parties, send documents for audit to our department. Not to forget setting reminders for any tasks.It makes my life easy!!

Pros

Easy set up, easy docs access, ability to store docs, time saving for sure, customer service is outstanding & price beats all others.

Cons

I have not had any issues with dotloop, software runs fast, gets the job done, customer service is too notch.

Review Source

Mildred M. T.  
Licensed Real Estate Salesperson  
Real Estate  
Used the software for: 2+ years

### "Using DotLoop for Secure Transactions"

October 23, 2018

5.0

Very satisfied with DotLoop. It provides the functions for templates and the secure way to have documents signed, makes it a winner.

Pros

We use DotLoop as part of the Keller Williams Realty Gold Coast transaction management systems for listing and selling real estate. It offers the extensive use of business developed templates and secure signatures. Also has ability to send documents multiple ways, which is handy for different skill sets of clients.

Cons

Making sure that the right permissions are assigned to the correct set of users. You just have to be careful on the setup.

Review Source

SL

Shaylah L.  
Real Estate Reperesentative  
Real Estate  
Used the software for: 1-2 years

### "Easy for Real Estate Clients to Use"

July 12, 2019

5.0

Pros

My clients find this very easy to use from their mobile devices.

Cons

I started with the trial version. But I wasted some loops on practice and when I went back to erase them and use them for real loops, it made me purchase a full version even though I only had 1 or 2 official loop that had been sent to clients for signing. I wish I could copy and paste text boxes as they are often redundant. I also wish the text boxes weren't so finicky - if you need to edit the text after leaving the box, sometimes you need to actually erase some text before you can retype (maybe just on my computer - MacBook Pro). Also, maybe I am doing it wrong, but it is annoying when a document is mostly signed and then somebody notices a small typo or edit and once i touch it the signatures are all erased. It would be nice if instead of erasing everything, it would pings the signees to ask them to initial the edit and perhaps restricted downloading the document until all edits were acknowledged by all signing parties.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing dotloop

I use dotloop as my preferred signing software because it was a part of my realtor package when I joined my brokerage. Now it is the program that I am most comfortable with so I continue to favour it.

Review Source

BM

Brianna M.  
Real Estate Assistant  
Real Estate  
Used the software for: 1-2 years

### "Dotloop makes us so much more efficient!"

November 26, 2019

5.0

Dotloop is a great tool for real estate transactions, and it makes our day-to-day workload much more manageable!!

Pros

Dotloop is great for staying organized. The templates section can be broken into folders, which makes for easy real estate transactions! For example, if we have an Estate sale, we simply add to a loop all items from our “estate sale” template folder. When I save in the template folders, I fill out each item with necessary fields (i.e. date, text box, signature prompt, etc) so that it is ready to be used when added to a loop. Our clients also find Dotloop user-friendly and are able to complete their paperwork using Dotloop as well!

Cons

The only “issue” I can recall is that when entering contact information for people into Dotloop, it will attempt to fill in the fields for you. This is great, except if it fills the fields in inaccurately. For example, if a husband and wife share an email address and you are trying to add the wife but the husband already had been entered into Dotloop before, it fills the husband’s information in. This is easy to fix, but just know that it can happen.

Review Source

NR

Nicole R.  
Transaction Team Lead  
Real Estate  
Used the software for: 2+ years

### "High volume admin point of view"

June 16, 2023

4.0

Over all dotloop serves it purpose.

Pros

Ease of access and Loop Templates are the features I find most appealing.

Cons

I wish we had the ability to select signing order and have more ability to customize the documents.

Reason for choosing dotloop

Company already uses Dotloop and we are a Zillow Flex Firm

Review Source

RR

Roy R.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "I Like Efficiency."

January 16, 2020

5.0

The main benefit is the efficiency and professionalism I wrote about above. I can get more transactions done with less effort, which gives me more time to develop more business.

Pros

My clients like the results we get with Dotloop, and when my clients are happy, I'm happy. Specifically, I want to make the most of each minute of my workday. Dotloop makes it possible for me to prepare real estate documents such as Listing Agreements and Purchase & Sale contracts and get them to my clients for their electronic signature in a matter of minutes. My clients never have a problem with the signing, and I have documents back just as quickly as I sent them out. I like the feature that allows me to add documents from my files and then add text and signatures to those documents. I think typed text looks much more professional than handwritten text, and if you saw my handwriting, you'd agree.

Cons

If I could come up with a legitimate suggestion to improve Dotloop, I wouldn't hesitate to share it, but I can't think of anything I don't like about the software.

Review Source

LR

LaShon R.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Great assistant in the field"

March 8, 2022

5.0

Pros

Dot loop is so easy and versatile. Can access forms and transaction while not in the office. Cuts my time in half getting signature and processing the transaction.

Cons

Haven’t had any issues easy to use even the app is eady

Review Source

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