# Page 8 | dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is dotloop the right Real Estate Transaction Management solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136372/dotloop/reviews

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dotloop

4.7 (673)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 8 - Reviews of dotloop

## Showing most helpful reviews

Showing 176-200 of 673 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Martha J.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Love Dotloop"

April 5, 2021

5.0

Overall my experience with Dotloop has been great. I would certainly recommend to my fellow Realtors.

Pros

I have used this software for several years. I like that I can create folders for purchases and listings that have all the documents I'll need for that transaction. It saves a lot of time. Other programs make me pay separate to have electronic signing. I have that all in one with Dotloop. Some real estate boards offer it free or price reduced for members.

Cons

One thing I would change is access to other county documents. We work across county lines but usually only belong to one real estate board. If your brokerage belongs to multiple boards you are supposed to be able to access those forms but its not clear.

Review Source

KC

Kathy C.  
Agent Success Coordinator  
Real Estate  
Used the software for: 2+ years

### "My Dotloop Experience on a Daily Basis"

January 28, 2021

5.0

I use Dotloop everyday to administer the real estate transactions of our real estate firm. To say it easy to use and very dependable would be an understatement. It is one of the best products I have used and I've been in real estate for over 20 years.

Pros

This produce is easy to use and easy for to teach new real estate agents how to get started and become successful. I love that the customer support is so accessible and helpful.

Cons

I often find there is a problem with a new user already having an email account which Dotloop recognizes. It is now an easy fix for me thanks to the patient support from Dotloop customer service reps.

Review Source

AC

Angela C.  
Agent and Transaction Coordinator  
Real Estate  
Used the software for: 2+ years

### "Makes my life easier!"

November 23, 2022

5.0

Pros

It tracks everything! I like that as a TC I can look at the History of a document and tell if it has been sent, viewed, altered, etc.

Cons

My colleagues don't take the time to learn it better and therefore they don't like it as much as I do. To know DLoop is to love it!

Review Source

DH

DAVID H.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Solid document management software"

September 20, 2019

5.0

I've been using it for years for real estate sale transactions, lease-ups, signing property management clients, and personal document management (like executing forms for applications).

Pros

Dotloop makes it easy to track documentation on real estate transactions. You can create and edit templates for fast document prep and even apply old templates to new document versions. It also lets you upload additional forms for a transaction like existing leases, receipts, etc. Search functions are good and the document editing options are decent.

Cons

Sometimes when another party in a transaction invites you to interact with docs in Dotloop (and they are also a user), it can create redundancies which are a pain--multiple loops with the same or similar names, and each loop has different versions of the same documents.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I moved to another company, and the new company provided DotLoop

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Dotloop"

December 3, 2019

5.0

Dotloop is a great business tool that brings different platforms together.

Pros

I liked that the amount of features on the software are very vast and easy to use once I find out where all teh features are.

Cons

Hard to find all the features of this system. System is vast but its hard to know where to find all the features

Review Source

MG

Monica G.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Dotloope Rocks!"

September 20, 2019

5.0

the versatility, I can use it from my laptop, tablet or phone and its user friendly and its great when you need to integrate everyone in the deal. Love and recommend it to all

Pros

Its easy to use and understand. the versatility, I can use it from my laptop, tablet or phone and its user friendly and its great when you need to integrate everyone in the deal. Love and recommend it to all

Cons

nothing

Switched from

[Form Simplicity](https://www.capterra.com/p/172894/Form-Simplicity/)

the ease

Review Source

LD

Leny D.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Easy to use "

February 21, 2022

5.0

Pros

its intuitive easy to use, less errors, it integrates with my email easier.

Cons

there isn’t anything I don’t like about this software.

Review Source

AT

Audrey T.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Thank Goodness For DotLoop!"

October 9, 2020

5.0

Make my life so much easier, organized and I love how I can go back to even closed transactions and pull up an archived file if needed. I love how it tracks my production and transaction history.

Pros

I love how DotLoop captures all my transactions in one easy to use place. The dashboard on Dotloop is the best thing for real estate since email!

Cons

The only function I'd I have any issues with is when adding new people to a new transaction. I use the same title company over and over but for what ever reason when I start typing her name it does not pull the rest of her info from my contact list?

Switched from

[Foxit eSign](https://www.capterra.com/p/142080/eSign-Genie/)

More actual transaction management with DotLoop, not just an e-signing program, so very much more!

Review Source

Alysha Klein V.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "So many Functions! "

August 22, 2019

5.0

Wonderful! Make business easier and move productive.

Pros

I used Dotloop at a former Real Estate company and it make contract writing simple and easy! I was able to pull all my company documents and easily enter the correct information in the documents. Everything as there and was user friendly too.

Cons

There is a lot to know with DotLoop! Take courses, ask questions and learn because the program does so much you could be missing out on some great features if you don't take the time to learn.

Review Source

rF

richard F.  
MLO  
Real Estate  
Used the software for: 6-12 months

### "Dotloop Review "

January 16, 2023

5.0

In general the product is exceptionally easy to understand once you work out the layouts your desired way. Our representatives truly like that sharing reports for online endorsements is so natural.

Pros

I'm ready to manage land exchanges easily electronically what chops my time down from printing out, getting marks, faxing or conveying archives, and so on. The time saved merits everything! Dotloop gives me a bigger number of choices of purpose than zipform and is a lot simpler to utilize. I'm likewise ready to take another specialist's report and effectively alter it in dotloop as a PDF.

Cons

There are insufficient decisions for what stage the exchange is at. For example on a land buy bargain the decisions for status are Pre-offer, under agreement, removed, sold, ended or filed. Where is "acknowledged offer"? Or on the other hand "under lawyer survey" and so forth or perhaps let us modify our own status? Yet, that is unthinkable as well.

Review Source

NN

Nasim N.  
Real Estate agent  
Real Estate  
Used the software for: 2+ years

### "Great customer Service "

May 7, 2019

5.0

I was worried to lose my previous documents on dotloop when I was switching company but that had been solved with my my previous brokerage.

Pros

Dotloop makes my life much easier as a real estate person. Easy to use and customer service folks are always available to help and they are very friendly and helpful.

Cons

All went well. The only thing I am concern in future is that I use dotloop for my personal organization and documents. That is something they advertised to me before I use dotloop. If I need to switch company in future we have to have broker's permission to be able to use and keep our folders. I wish we still be able to keep our folders no matter what. especially the personal ones.

Review Source

VR

Verified Reviewer  
Virtual Administrative Assistant, Co-Owner  
Real Estate  
Used the software for: 2+ years

### "Easy to use"

December 3, 2018

4.0

Pros

Dotloop is pretty easy to figure out. Complete and share documents securely. Pricing is reasonable for the product you receive. Customer Service is easy to get ahold of for any issues you may have.

Cons

Sometimes you do not get notification or sharing within the team is not easy.

Review Source

Shannon B.  
Co-Owner  
Retail  
Used the software for: 2+ years

### "Excellent Electronic signing platform"

December 15, 2018

5.0

Pros

We use this in the real estate field for our contract signings. This service is invaluable. It saves so much time in the field capturing signatures.

Cons

Wish there was a feature to allow you to save customers contact information for a customer who makes multiple transactions.

Review Source

TJ

Tami J.  
Transaction Coordinator  
Real Estate  
Used the software for: 2+ years

### "Dotloop has Changed the face of Real Estate Transactions forever!"

August 29, 2019

5.0

Dotloop is my number 1 go-to Real Estate product for working with agents and others on transactions. I am able to communicate, send documents, make requests and have a record of it all. There is no better product on the market for our industry.

Pros

Dotloop keeps everything in a transaction organized. It allows agents, admins and coordinators view everything and stay compliant, view history and communicate with record.

Cons

While I recognize why it isn't a feature, I do wish there was a way to delete unnecessary documents. There should be a way for the system to recognize blank documents or send notification to the other parties if you are deleting a document that was previously shared with them,as a safeguard.

Review Source

RG

Rick G.  
Real Estate Broker Managing Partner  
Real Estate  
Used the software for: 2+ years

### "Outstanding customer Care"

June 28, 2021

5.0

Wow love the support staff regardless of situation they will help you get your contract to the correct parties to get signed end of story love the customer support

Pros

Easy to use and wonderful support and in today market a must to have

Cons

At first appeared extremely hard until \[SENSITIVE CONTENT\] customer service walk me from start to finish and I called other customer service people and they are all very good

Review Source

Rosann G.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Works Well"

September 16, 2020

5.0

Pros

Easy to use. No signatures missed. Easy to share.

Cons

Take a moment to load the docs on screen.

Review Source

Response from dotloop

September 22, 2020

Hi Rosann, thanks for sharing your feedback on dotloop! Glad to hear the system works well for you. Thanks again! Nick Wright Customer Marketing Manager

AS

Ashley S.  
Bi- Coastal Real Estate Agent/ REALTOR®  
Real Estate  
Used the software for: Less than 6 months

### "Real Estate using dotloop"

December 23, 2020

5.0

I've had an overall great experience in the last 6mos with dotloop. I love using this system and getting my loops to the part where I get to submit it for review and see it come back "approved". Man, that really is the best part. It holds me accountable as a real estate agent and that's what this business needs more than anything is an organization system that serves seamlessly, proper communication, and constant accountability when it comes to doing our jobs.

Pros

The ease and functionality of the system help me organize, navigate, and pursue my real estate dreams. Knowing that I can get a form signed, stamped, and sealed means a lot to me because I am OCD when it comes to my time management for my business. I love the status feature and the fact that my administrators can follow up with me and provide feedback. This system is a must-have. Would love to be an ambassador for dotloop and try new features, for sure.

Cons

Every now and then when I'm collaborating on a deal with another agent, I receive these terrible error message that blocks me from sending anything out to be signed. Honestly, it's probably a user error. I am learning along the way with this system and basically self-taught. So far, other than that happening from time to time, I really enjoy it.

Review Source

VR

Verified Reviewer  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "I Love Dotloop!"

October 3, 2019

5.0

Love it! I'm very sad that our office is moving away from Dotloop due to corporate decisions. It is a fantastic service that is easy to use, has a nice look to it, and clients never have any issues with.

Pros

I love the overall look and feel of the website and the app - It is very easy to use, find your files, and set up new loops. It is so easy to drag and drop files, forward PDF's from your email to add to a loop, and send files to clients to sign.

Cons

It can be a little frustrating trying to add fields to documents as the buttons can be finicky sometimes. I wish there was a way to upload JPG's and have them automatically convert to PDF.

Review Source

MT

Mia T.  
CEO/Founder  
Real Estate  
Used the software for: 1-2 years

### "Couldn't function without it"

August 5, 2021

5.0

Pros

User friendly. There's so much ease in creating templates and documents.

Cons

Since I have been using it for two years I have yet to come across something that I disliked.

Review Source

SM

Stacye M.  
Real Estate Salesperson  
Real Estate  
Used the software for: 2+ years

### "Easy to Learn"

January 11, 2021

5.0

Experience has been great, I have not had any issues that I could not figure out.

Pros

I had been using another product to send to my Clients for signatures, and then we were told we were going to Dotloop. I thought wow this is easier to use and understand how to do the things I need! I have been using Dotloop for over 8 years and really like it.

Cons

That it will erase signatures if I made a grammatical mistake and want to go back in and change it. But I understand why, it is for protecting the Signatures .

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Our entire office was switching to Dotloop and it was included in our office bill. I thought it was so much easier to learn and use. Decided to switch companies and when I found out that they used Dotloop I was thrilled! I didn’t have to learn a new system!

Review Source

MM

Marcy M.  
Agent Support Admin  
Real Estate  
Used the software for: 2+ years

### "Great for transaction management"

October 7, 2021

5.0

This saves so much time in the real estate industry. Instead of waiting for clients to hand sign documents, which can delay the home buying process, we are able to quickly share documents instantly and have clients sign right away. It is a big time saver and the fact that you can access documents from anywhere as long as you have email access is a huge plus.

Pros

I am able to create contracts, addendums, upload pdf documents and send out for electronic signing. I use this to keep personnel files stored as well.

Cons

At times I've experienced issues when allowing a co-op agent access to my loop.

Review Source

KM

Karen M.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Likes about Dotloop"

February 21, 2022

5.0

So streamlined with clients signing over internet

Pros

Easy to learn and operate. Ease of clients being able to sign online.

Cons

If there are features I don't know what they would be.

Reason for choosing dotloop

Because I already knew dotloop

Review Source

AT

Ani T.  
Real Estate Agent  
Real Estate  
Used the software for: 6-12 months

### "Affordable and easy to use"

March 28, 2022

5.0

I have access to all possible contracts, addendums and any other forms I could possibly need with a click of my mouse. I can do it on a computer or my phone. It can't be any easier than this. It's all available all the time. I haven't had any down time and a CSR is available to answer any questions whenever I need it. My experience has been positive.

Pros

Real Estate has so many different contracts based on county and city. They change randomly and DotLoop makes sure they are all up to date and I don't have to worry that I'm using anything outdated or incorrect. It makes my job easier and neater and within the law. This is key to working in real estate.

Cons

I haven't found anything that I don't like yet.

Review Source

GB

Gene B.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "DotLoop Works for Me"

June 2, 2022

5.0

Real Estate transactions are so easy in DotLoop

Pros

I love DotLoop. When the company I previously worked for stopped using it, I chose to pay for it on my own. I guess I have no complaints about the software. If I ever have a question, I call support and always get my questions answered promptly.

Cons

Can't think of any negatives. There isn't anything I don't like, except doing this survey

Review Source

MW

Michelle W.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Perfect platform!"

October 20, 2022

5.0

Pros

As mentioned before, this platform has a Pinterest like view so it is SO easy to navigate!

Cons

There is nothing I dislike about the product!

Review Source

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