# dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is dotloop the right Real Estate Transaction Management solution for you? Explore 674 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136372/dotloop/reviews --- dotloop 4.7 (674) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of dotloop Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews JC Jim C REAL ESTATE AGENTReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.“ August 9, 2025 Suzanne F Director of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages.“ April 1, 2026 Carla J RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there may be minor limitations or occasional hiccups, the benefits of its simplicity and collaborative features likely outweigh these, resulting in a productive and smooth experience.“ September 25, 2024 RE Roxana E BrokerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Glide's free account outshines this supposed premium service in every aspect. And let's not forget \[sensitive content hidden\] from their "success" team - utterly ineffective! When I realized MLS data from MetroMLS would not populate into CAR forms, they dismissed my concerns, suggesting I wait out a pointless six-month cancellation period.“ July 16, 2024 AK Aryn K Transaction CoordinatorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.“ September 4, 2024 RE Roxana E BrokerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly.“ July 16, 2024 GB Gregory B ManagerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Huge time savings when interfacing with my tenants for all lease related signing, initialing, authenticating, and sharing.“ July 23, 2024 WR William R Team LeadReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem“ May 8, 2025 ## Showing most helpful reviews Showing 1-25 of 674 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzanne F. Director of Operations Real Estate Used the software for: 2+ years ### "Dotloop user of over 10 years!" April 1, 2026 5.0 Dotloop has been a regular part of my job for over 10 years. We use it for all real estate transaction docs, TREC forms, rental applications, leases, and so much more. It's great, and I much prefer it to other sites like Docusign. Pros I've used Dotloop in my Director of Operations role for a real estate team since 2016. It's consistent, easy to use and manage, makes organizing and getting client signatures a breeze, and the support staff is so helpful for any issues or bugs that ever occur. It's worth the money, and reliable for all your real estate transaction needs! Cons Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages. My team has switched 4 times in ten years, and we've had some bumps with customizing new broker info in our account. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) We switched from Docusign to Dotloop in mid 2016, and it was an immediate improvement. It has more features, and we like that it's made for RE paperwork. Review Source TJ Tricia J. Realtor Real Estate Used the software for: 1-2 years ### " real estate contract management in dotloop" April 9, 2025 5.0 I have used that loop for the last three years straight and it’s easy to maneuver through the system and find the documents that I need as well as set up for online signatures Pros Dotloop platform is very easy to use for creating contracts from existing documents and for online signatures & document storage Cons Dotloop does charge an annual fee but is provided through my brokerage complimentary to agents Switched from [Form Simplicity](https://www.capterra.com/p/172894/Form-Simplicity/) That was provided by my new brokerage, but I have previously used it approximately six years ago Review Source Anna Lee W. Broker Owner Real Estate Used the software for: 2+ years ### "Warning! Do not engage e-signing with DotLoop" January 7, 2026 1.0 Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company! Pros We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it. Cons This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing dotloop Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign Review Source Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Signing made easy!" March 19, 2026 5.0 Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself! Pros I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions! Cons NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use! Review Source DP Dan P. Admin Real Estate Used the software for: 6-12 months ### "Great system " September 25, 2025 5.0 Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client Pros You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies Cons I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece Alternatives considered [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Reason for choosing dotloop The functions are much easier and more simple Review Source RC Russ C. Sales Manager Property Manager Real Estate Used the software for: 2+ years ### "Dotloop review" March 3, 2025 5.0 Overall been very please, almost never have issues Pros Easy to upload docs and set for initials and signatures Cons Some agents don't understand how it work or the fact that they can respond back to us using sent loop Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) SkySlope was a total mess to use, everyone hated it Review Source Carla J. Realtor Real Estate Used the software for: 2+ years ### ""Dotloop: A User-Friendly, Collaborative Transaction Management Tool"" September 25, 2024 5.0 My overall experience with Dotloop is positive. I find it easy to use and highly collaborative, which streamlines transaction management and document handling. The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there may be minor limitations or occasional hiccups, the benefits of its simplicity and collaborative features likely outweigh these, resulting in a productive and smooth experience. Pros What I like most about Dotloop is its user-friendly interface and simplicity. The platform makes managing transactions straightforward, allowing for seamless document creation, editing, and signing. Additionally, it facilitates easy collaboration with other users, enabling real-time updates and ensuring everyone stays on the same page throughout the process. This combination of ease of use and collaborative features streamlines workflows and enhances productivity. Cons Occasional glitches or slow performance, especially when working with large files. the platform’s interface, while generally user-friendly, could be more intuitive when navigating complex transactions. Additionally, i feel that certain advanced features are locked behind higher-tier plans, which may limit functionality for those using the basic version. Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Easier for me a work and see all my transactions on one screen. Review Source SD Scott D. CEO Real Estate Used the software for: 6-12 months ### "World Class Transaction Management" October 30, 2024 5.0 This is without a doubt the best document program available. I just wish it was mandatory that all real estate agents used it. Pros Their customer service is the best I've ever experienced Cons Its a big program, takes some getting used to. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing dotloop Simply a better product. DotLoops's access to documents, ease of use, ability to collaborate make it superior Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Needed an upgrade and access to documents Review Source JC Jim C. REAL ESTATE AGENT Real Estate Used the software for: 1-2 years ### "DOTLOOP TO THE RESCUE" August 9, 2025 4.0 it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only. Pros can be used to have clients sign documents securely and quickly. best to use for those out of town or do not have access to a printer and scanner. Cons difficult to modify documents once in the system. have to use dialogue boxes in order to modify once uploaded to the system Review Source TH Tracey H. mca Real Estate Used the software for: Less than 6 months ### "Dotloop review" August 21, 2025 4.0 Overall I've had positive experiences with dotloop even though zillow owns them. It is an easy program to use. Pros Dotloop is easy to use to manage documents and for esigning. It is easy to edit documents and place signatures. Cons One thing dotloop cannot do is allow 2 people to sign using the same email. If you have a couple that uses the same email address, they will have to have the second one sent to a different email. Review Source MC Maria C. REALTOR Real Estate Used the software for: 2+ years ### "VERY USER FRIENDLY. WHAT YOU PUT INTO IT AND USE OUT OF IT WILL SHOW" February 2, 2024 5.0 I USE THIS WEEKLY WITH ALL MY CLIENTS AND THEIR REAL ESTATE TRANSACTIONS. I HAVE USED ANOTHER PRGRAM AND IT IS NOT AT ALL ORGANIZED AND HAS TOO MANY STEPS TO GET THE CONTRACT SIGNED AND THEN TO ADMIN FOR REVIEW. DOTLOOP MAKES THE WHOLE PROCESS SMOOTHER. Pros THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN. SAVES THE CLIENT TIME AND HAPPY TO USE IT. THE USER PUTS IN ALL THE INFO AT THE BEGINNING HELPS THE AUTO FILL TO HAVE EVERYTHING CORRECT SAVING TIME TO COMPLETE. Cons WHEN SIGNEES ARE ABLE TO SIGN PASS THE PART THEY NEED TO SIGN. USUALLLY USER INOUT IS THE REASON OR SIGNEE IS CLICKING THE TAB INCORRECTLY. I DO NOT THINK IT IS DOTLOOP, I THINK IT IS HUMAN ERROR. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) COMPANY DECISION NOT MINE. I AM GLAD THEY SWITCHED Review Source DC Deborah C. SALES AGENT Real Estate Used the software for: 6-12 months ### "SIMPLEST FOR DOCUMENT MANAGEMENT AND ESIGN" April 16, 2024 5.0 As a new agent I was forced to use dotloop provided by my brokerage. I felt it was burdensome and was never able to adapt. I used the form simplicity program in mls. It has become quite costly, so I decided to give dotloop another chance. Now 9 years later, I have rediscovered this product and am so pleased with the ease of preparing documents, signing and sharing the documents. BEST OF ALL accessing dotloop from my smartphone, which enables me to immediately address issues or last minute details. Pros I love how easy it is to prepare, share and sign all the necessary documents for my sales transactions from my laptop or my smartphone Cons I deal with a lot of elderly sellers who only have one email address. This is a challenge since dotloop requires a separate email for each signor. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) I DIDN'T USE ANY OF THOSE PRODUCTS BUT YOUR SURVEY REQUIRED I MAKE A CHOICE FROM THE LIST. I used Form Simplicity from the Stellar MLS Cost and aggravation. (ie, issues with accessibility, periods of downtime, not very user friendly) Review Source MV Mike V. Realtor Real Estate Used the software for: 2+ years ### "Lovin Dotloop" August 14, 2024 5.0 I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did. Pros The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all. Cons I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain. Review Source JM Jordan M. Corporate Training Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Solid Solution for Reviewing and Signing Digital Documents" June 18, 2025 5.0 Only used a couple times, but it worked exactly as designed without any issues or glitches. I would definitely recommend. Pros Only used DotLoop maybe once or twice when a vendor sent me an agreement to sign. It worked seamlessly without any issues. Cons No real cons. When I use a digital signing application, I just want it to work when I need to sign a document. This solution did just that. Review Source TM Teri M. Realtor Real Estate Used the software for: 2+ years ### "Good Product" September 3, 2024 5.0 Very good. I have no problems with dotloop and feel it is a simple program to navigate. Pros Prior to being a Realtor I was an Admin in Broker office and dotloop certified to train our Agents. I like the program and have never used another so have no comparison. Cons Two signatures required and the constant signing in. Review Source RE Roxana E. Broker Real Estate Used the software for: Less than 6 months ### "Monumental Disappointment! " July 16, 2024 1.0 Terrible experience! I should’ve known better when they gave me a massive discount to sign on! Pros The nice people that pick up the phone when you call the support line. Cons This premium business account software turned out to be a monumental disappointment. Despite Drew's sales pitch promising the world, his follow-up was nonexistent. Their assertion of partnerships with all MLS platforms is a blatant falsehood - not all are supported, a significant issue in the realtor community. Thousands of MLS listings mean nothing if they can't cover them all! To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly. Glide's free account outshines this supposed premium service in every aspect. And let's not forget \[sensitive content hidden\] from their "success" team - utterly ineffective! When I realized MLS data from MetroMLS would not populate into CAR forms, they dismissed my concerns, suggesting I wait out a pointless six-month cancellation period. Each call felt like they were more concerned with defending their subpar software than addressing my legitimate issues. Avoid this company at all costs. Stick with Glide Free and invest in a transaction coordinator for a smoother experience. It's the smarter choice. Review Source AS ANTHONY S. CEO Construction Used the software for: 6-12 months ### "Must try App." September 3, 2024 5.0 Efficient and user-friendly platform for real estate. Pros Seamless collaboration and e-signature features. Cons Limited customization options for forms and templates. Review Source MC Mike C. Sales Associate Real Estate Used the software for: 2+ years ### "Dotloop...a good electronic signature app" June 3, 2024 4.0 I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use. Pros I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI. Cons I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall Review Source VR Verified Reviewer Co-Owner Real Estate Used the software for: 2+ years ### "Great System, Don't love the company" July 24, 2023 4.0 Pros Dotloop has a great system, we used it mostly in our real estate transactions for digital signature, transaction management and general real estate use. Cons The worst part of dotloop is they have been bought by Zillow and now shares the data with them. As an agent, we put lots of personal data into this system during a transaction. We have never had a client that is ok with us sharing this data to other companies, much less a competitor in our industry. Review Source JF Jessica F. REALTOR®️ Real Estate Used the software for: 2+ years ### "Keeping me and my clients in the loop! " December 25, 2020 5.0 Of all the real estate technology, software, tools, apps available and there are thousands I’m sure, Dotloop is by far my most important tool as a real estate agent. When I first started my real estate career I literally had no idea what documents I needed to complete. My brokerage offered dotloop to all its agents. So I added my first loop, selected the option for residential seller, and voila—all the forms that I needed to have complete were right there in front of me. Had I not had dotloop, I would not have been able to complete that first deal on my own. I had never been shown what paperwork was needed. And it was so easy to use. Everything I needed was right there and so easy to use. I have since changed brokerages and dotloop made the swap super easy. I’m a bit of a tech geek and want to know all the features a software provides. So I always check for user manuals. And I loved that they offer a PDF manual. I later learned about the Certified Looper Course. I enrolled and completed the course and received my certification. The tips and tricks I learned in this course had saved me countless hours managing my transactions. I can’t say enough good things about this software. It’s my most important tool. Pros Most liked features include: Ease of use for user and their clients; secure; ability to add new interactive forms; export client contact information; integration with Zillow, Gmail, etc.; Co-Op docs; AUTOFILL; Cons A feature that I would like to see added is within each loop you have a calendar tab that you can select. Once selected you see 3 full calendar months- the entire current months calendar, previous month and following month. You can toggle back to previous months or ahead to future months. The calendar shows all the key dates related to that loop both past and present. It pulls all the key dates from all the forms within the loop to give you a birds eye view of deadlines, expirations, etc. For example, a buyer loop would show the date offer was made, offer expiration date and time, offer accepted date, inspection period from start day to final day, anticipated closing date, financing contingency dates, extension periods, final walkthru date, Date of appraisal, Warranty start and end dates, etc. The system would provide you and your client with email and or text alerts for upcoming or expired dates. One click and you see a 3 month view of all the key dates for that loop. Reason for choosing dotloop Broker offered Dotloop. Review Source CW Candee W. Broker - Owner Real Estate Used the software for: 2+ years ### "Powerful Platform" October 8, 2021 5.0 I use dotloop as a single source for all of my document and file management and retention needs. The latest and greatest Forms, Contracts, Disclosures from my real estate associations always seem to be present. I love that I can even map interactive fields to my own internal/brokerage specific forms--fields that autofill based on the info used to create a loop. I have even created some forms that will do the math for me. Pros Simple to use, highly customizable, very flexible yet consistent. Cons The mobile app leaves a little to be desired--I get that maybe it can't be as robust as the desktop platform, but it is a little bit difficult to navigate, especially when trying to download/export a document to a device to be distributed via an email account. Sometimes it can be challenging to locate older, but still active, files. Reason for choosing dotloop Transaction Desk is offered through many MLS's as a "benefit" of membership. However, the platform seems disjointed and difficult to navigate and organize. Dotloop just seems more "logical" Review Source CM Chiketa M. Managing broker Real Estate Used the software for: 2+ years ### "Best signing app I’ve tried." March 31, 2022 5.0 Pros It’s easy to make changes and my documents as an agent are already on template. Cons I didn’t like when I left my agency I couldn’t get access to my documents on my new account. But I just had to ask the previous company for access and they granted me limited access so I can download docs. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) It was easier Review Source VR Verified Reviewer Internal Sales Representat Real Estate Used the software for: 1-2 years ### "Easy to use and always improving" January 25, 2022 4.0 In general, it works tremendously to gather Client's information or their signatures on important documents, it's so easy to use, it helps to simplify tedious processes and procedures. Pros Is so easy to use and some features that may seem small are actually a great help when dealing with long documents, for example, autoscrolling to review and sign, Workflow allows for remote communic