# Page 4 | dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is dotloop the right Real Estate Transaction Management solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136372/dotloop/reviews

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dotloop

4.7 (673)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 4 - Reviews of dotloop

## Showing most helpful reviews

Showing 76-100 of 673 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Ali H.  
Listing Coordinator  
Real Estate  
Used the software for: 6-12 months

### "Am absolute necessity in my everyday routine"

May 22, 2022

5.0

This software is amazing. It allows you to get verified signatures from anyone digitally. It has great organizational options to keep all documents from one client all together. It makes document management and transaction management easy. It even allows you to create templates so your documents will be prepped and saved for every client and will auto fill the information as needed.

Pros

This makes e signing documents so easy! It prompts the client where to sign, you can include explanations, and it allows you to track if they have viewed documents or worked on them.

Cons

I will say sometimes, for tech adverse clients they struggle to fill out fields or how to complete/save a form. They will fill everything out and not click “done signing” and the document will not auto save.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The utility and value was higher at Dotloop.

Review Source

ML

Martine L.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Use it everday"

October 9, 2020

4.0

I have found dotloop pretty easy to use. I appreciate having templates at my fingertips and that I can create folders within each file to keep documents sets separated and me, better organized.

Pros

Dotloop has made this realtors life a little easier in being able to access all the templates I need for my mls system. Every form I could need is readily available and for the most part, my clients have found it easy to navigate.

Cons

Titles on templates - I would like it if the title popped out as I scrolled over them. Sometimes the only way I can find a specific addendum that I don't regularly use is by adding it to my file so I can see the full name of the document (and then archiving the unused documents afterwards). Also, on some documents the signing portion is automatically filled in and I don't want it to be (the Radon response is automatically set up so the client can sign every line, this has caused problems if I miss removing one - I don't know if this is something that's been set up by my mls or dotloop has done automatically though).

Review Source

Response from dotloop

October 14, 2020

Hi Martine, thanks for taking the time to share your detailed feedback on dotloop, especially the area where you'd like to see improvement around titles on templates and the signing portion. I'll relay your feedback to our product team. Thanks again! Nick Wright Customer Marketing Manager

PH

Peggy H.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "DotLoop - the user friendly software that everyone can use!"

April 13, 2021

5.0

As a busy, independent real estate agent, I need a product that’s easy to use for both me and my clients. When Keller Williams changed to a different product (which they provide to their agents at no charge), I opted to continue to use Dotloop at my own expense. In real estate, time is money and continuing to use Dotloop was definitely worth it to me!

Pros

Dotloop is extremely easy to use! There are templates that you select from and the system will automatically fill those documents in for you using the basic info you inputted (you input the info once and the system takes it from there). It allows you to track the documents, let’s you see when a client has viewed the document and even notifies you once they’ve signed. You can download, print and share those documents with other agents, title companies and clients. Great value for the busy real estate professional!

Cons

Because Keller Williams has moved to a different product, the KW forms are not updated in Dotloop so I have to be mindful to use the most current document which I store separately on my hard drive.

Review Source

Anuj C.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Dootloop FTW!"

November 17, 2023

5.0

Overall experience has been phenomenal. My company offers other signing software for free but I'd rather pay for Dotloop. That says a lot!

Pros

I like how you can manage multiple projects within Dotloop. I also like how you can handle multiple documents organized within a project. It's been essential for my real estate business

Cons

Logging in! I always forget my password. Lol, honestly, there isn't much to dislike about Dotloop.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing & Project Management are better with Dotloop.

Review Source

SR

Sharon R.  
REALTOR/Salesperson  
Real Estate  
Used the software for: 2+ years

### "Real Estate"

February 4, 2020

5.0

Overall experience has been exceptional. The cost/benefit is spot on. Affordable and easy to use. It is truly the only product that I have been able to use with confidence on my phone. Living on the Lake of the Ozarks, we are out on the water all the time. I could not imagine trying to do my job without this product.

Pros

I am not very tech savy, and frankly just scared of technology. Dotloop is super easy to use on my laptop and also my phone. I like the fact that all parties get the information at the same time and can sign whenever, it does not have to go in order like some. I also really like the ability to see where things are at with the activity button. Customer service has been amazing. I have never had that over long wait. The reps have always been English speaking and well educated, easy to talk to and understand, and they understand me.

Cons

I wish I could get the same benefit from the software as a single user, that teams get. I would like to have folders for buyers and sellers that house the same 4 documents that are needed on each. I would also like ability to put old loops into folders.

Review Source

VR

Verified Reviewer  
Transaction Coordinator  
Real Estate  
Used the software for: 2+ years

### "Dotloop saves so much time and money"

September 2, 2018

5.0

Dotloop has saved us so much time and money, and I could not imagine ever having to go back to getting signatures the old fashioned way. In addition, both myself and my boss can access documents from anywhere we have an internet connection, so it has kind of acted as a cloud server for us as well. Overall, I really love this software, it has made my job so much easier.

Pros

I work as a transaction coordinator for a real estate agent, and Dotloop has revolutionized the way we do business. The best feature of this software is the ability to digitally sign paperwork, which saves us so much time and money. Many times, we go back and forth negotiating a contract, and we need initials and signatures each time we make a change. Rather than having to physically meet up with clients, we are able to acquire signatures quickly and easily via email.

Cons

Sharing a loop can be confusing. I rarely share my loops with other agents for fear of them having access to and changing things they shouldn't and vice versa.

Review Source

RN

Robert N.  
Broker  
Real Estate  
Used the software for: 2+ years

### "Dotloop Review"

June 9, 2022

5.0

As I entice my agents to use it more and more I am seeing smoother transactions. I spent a month & a half collaborating with Dotloop to put together procedures for listing, selling & closing transactions. We publish these for our agents to use. I am seeing much smoother transactions and (as a brokerage) we have more control over the whole process.

Pros

Ability to streamline transactions from list to close. Ability to track and manage transactions that are in the pipe line.

Cons

While customer support is as great, I think the product could be presented to end users in a different fashion. Also, while I highly rate the product there are some enhancements that would make it more useful. One downside is that the majority of agents in our system don't know how to properly use the product. That's not the fault of Dotloop. However, I do think they could offer revised procedures for agents to follow. I did for our agents!! See the next comment.

Reason for choosing dotloop

Our local MLS bought into the product.

Review Source

VR

Verified Reviewer  
Broker - Realtor  
Real Estate  
Used the software for: 6-12 months

### "DotLoop for Real Estate Brokers "

March 28, 2024

5.0

Pros

Ease of use, documents and signing all in 1 place

Cons

Review Source

YS

Yola S.  
Concierge Manager  
Real Estate  
Used the software for: 2+ years

### "Couldn't do my job without DotLoop, it rocks!!"

May 23, 2023

5.0

I love Dotloop, I have used for over 15 years and will continue in my career!

Pros

I love the ease in which clients can sign and how easy it is to organize my clients and transactions.

Cons

Nothing. This is the best electronic signature platform out there.

Review Source

Sibrena "Bre" M.  
Real Estate Coordinator  
Real Estate  
Used the software for: 2+ years

### "Dotloop Review"

October 20, 2020

5.0

I was first introduced to Dotloop about 6 years ago. It has helped streamline the listing and sales process for our agents tremendously . Having the ability to allow people to view and sign document via the internet is such a time and deal saver. Can't imagine doing business without it!

Pros

Ease of use and ability to use anywhere.

Cons

It tends to be a bit slow at times opening loops and folders.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Review Source

Response from dotloop

October 23, 2020

Hi Sibrena - thanks for taking the time to share your thoughts on dotloop. We're excited to hear that dotloop has helped streamline the listing and sales process for your agents. Best, Nick Wright Customer Marketing Manager

RD

Ray D.  
CEO  
Real Estate  
Used the software for: 2+ years

### "An amazing tool and a must have for every office"

September 29, 2022

5.0

Pros

Dot Loop is an easy to use software for project management and for electronic signatures. Griendly, prompt and courteous customer support is always available to assist in any way. It has really simplified routine tasks that would ordinarily take a long time. Besides, having documents available by simply visiting the desired loop is a great convenience.

Cons

Mostly centered around the real estate industry

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing dotloop

Our organization has a special and close relationship with Zillow so when Dot Loop was introduced, it was a well rounded software catering to every aspect fo our business from Project Management to electronic signatures. The product is easy to use and help is always available if needed.

Review Source

RS

Roberta S.  
Licensed Real Estate Salesperson  
Real Estate  
Used the software for: 6-12 months

### "Dotloop has changed my (business) life!"

December 13, 2021

5.0

Overall, I really enjoy and benefit from using Dotloop. It has made my life so much easier and has made me look better to my clients.

Pros

I like that Dotloop is easy to use and easy to understand. The autofill option is great. There are so few steps when I'm setting up new transaction documents, that sometimes I think I'm supposed to do more, but it's all done for me!

Cons

I'd like to be able to integrate old transactions.

Review Source

AG

Anne G.  
Listing and Marketing Co-Ordinator  
Real Estate  
Used the software for: 2+ years

### "OUTSTANDING TEAM FINCTIONS!"

March 2, 2020

5.0

Makes daily tasks easy and stores all in one place for all people within our organization including our Stagers and Professional Photographer. We have Templates and task lists for all to be keep up to date on what needs to occur next!

Pros

We have customized this product to work for us in every area of our daily tasks as a Team. Dotloop helped load customized Templates that optimize the availability of all forms that may be required in any instance while at a desk or on the run. Our Team os growing and the ease of use for all from Admin to Accounting to the Salespeople and Owner is bar none the finest system available. We have tried other programs and all pale in comparison to this one. This is much more than an e-signature system. It is auto e-storage and has accountability for all signatures and contracts that pass through its system.

Cons

There really is nothing that we do not care for!

Reason for choosing dotloop

It is a simple and provides all the customization options to handle every part of our every day from Accounting to the professional stager and photographer, listing and marketing, sales people, to the Owner. All Team members find it easy to use and rely on it daily!

Review Source

VH

Vicki H.  
Agent  
Real Estate  
Used the software for: 2+ years

### "Dotloop pricing strategy is missing huge market potential. "

January 23, 2020

5.0

Overall, dotloop has a much easier learning curve and fits my needs much greater than other options, particularly with in host signing for older clients. It is easy for clients to figure out esignatures and walks them through it thoroughly.

Pros

This software is the most user friendly that I have found for real estate transactions. It offers in host signing which I use all the time. It is so easy to review history and see where I am in the middle of negotiations.

Cons

The pricing strategy is either free or $300. There are so many agent that do not need unlimited transactions. A lower priced option for a limited number of transactions is needed. I help many newer agents that love this software but can't justify $300 when they may only do 20 transactions per year.

Reason for choosing dotloop

I like dotloop better as it is easy interaction and very user friendly, for both client and myself.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I was told that Dotloop had a program for a limited number of loops at less than $300. That is incorrect or I may not have switched.

Review Source

KL

Kaye L.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Dot Loop Review!"

October 19, 2023

5.0

It was great, organized and efficient! I give this software a 10/10.

Pros

The visuals, the document organization, the signature software, everything! This is my favorite real estate transaction software.

Cons

Truly I did not ever see an issue with this software. I love this website more than any I have ever used.

Review Source

JS

Jean S.  
Technology Director  
Real Estate  
Used the software for: 2+ years

### "Impressive Software with Everything You Need for E-signatures in one platform"

July 26, 2019

5.0

We have become a Paperless office thanks to Dotloop. No more file cabinets taking up 1/2 of the office space. Every file is saved in Dotloop and emails and misc docs are emailed right to the loop.

Pros

Easy to use and setup and I can turn any PDF into an electronic document. Every signature and initials are date and time stamped. Easy for clients to understand and use on their computer, tablet or Smartphones. The ability to Email contracts and docs directly to a loop is awesome and saves our agents a lot of time.

Cons

As an administrator I would like to have the ability to move agents from one office location to another. We've also had issues where the sellers agent and the buyers agent both make their own loop for one transaction. Things then tend to get confusing for the agents and clients.

Reason for choosing dotloop

For all of the amazing features offered in Dotloop.

Review Source

MG

Maria G.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Dotloop is very convenient "

May 2, 2022

5.0

I find dotloop very easy to use and beneficial to my business .

Pros

Easy to use and add, request signatures, and collaborate.

Cons

Sometimes when a mistake is made can't correct in software.

Review Source

Eric W.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Good for management "

September 23, 2020

4.0

It’s probably my second favorite in terms of the digital signing experience but my favorite for management features

Pros

It works very well for document management and transaction management. Universal support with large brokerages

Cons

Zillow related The signing experience is good but not as good as DocuSign Some features are hidden and not easy to discover

Reason for choosing dotloop

Price

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Brokerage wide change

Review Source

Response from dotloop

September 30, 2020

Hi Eric, thanks for taking the time to share your feedback on dotloop. Best, Nick Wright Customer Marketing Manager

MS

Melinda S.  
Realtor Broker  
Real Estate  
Used the software for: 2+ years

### "Dot loop Realtor Review "

December 1, 2022

5.0

Overall,I am satisfied with the service.

Pros

Ease of filing the forms for initials and signatures.Links to other devices.

Cons

As a regular user of the system, my information should already in the library without asking for an edit each time I log in for a sale or listing.

Review Source

Marnie J B.  
Real estate broker  
Real Estate  
Used the software for: 1-2 years

### "Dotloop makes my job easier! "

October 12, 2021

5.0

Excellent would highly recommend.

Pros

Ease and security. Easy communication and collaboration.

Cons

Mobile app can be a bit difficult but works in a pinch.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

My company made the decision, but it was very welcomed!

Review Source

Shane S.  
Branch Coordinator  
Real Estate  
Used the software for: 2+ years

### "All Day, Every Day"

November 19, 2018

5.0

Pros

Dotloop is a piece of software that has been pivotal to the existence of my business for over 4 years now. It is an incredibly easy to use platform with great integrations and flexibility. I have been forced to use other services (like AppFiles) by clients who didn't have Dotloop and the difference is night and day. If you are in need of a document sharing system for Real Estate, hands down the best option available is Dotloop.

Cons

While I love most everything about this platform, I do wish there were most customization options for "white label" styling, allowing the end recipient to have a more clean "in house" feel. If they could include some ability to customize the front end and the notification emails, that would be awesome.

Review Source

Emily K.  
Licensed Administrative Assistant  
Real Estate  
Used the software for: 2+ years

### "A Great Tool For Contract to Close "

December 4, 2019

5.0

Overall, we were very happy with this system. The only reason we switched to docusign as a company was because Keller Williams did not want to be associated with Zillow, and Zillow bought out dotloop.

Pros

The system is very easy to navigate and use when preparing documents and sharing them to clients for e-signatures as well as cooperating brokers.

Cons

We experienced this very infrequently, but there were times when the system would glitch and lock the client out from signing a document. I think it was due to the document originator still being logged in or open on that document.

Review Source

JS

Josephine S.  
Director of Sales / Office Manager  
Real Estate  
Used the software for: 2+ years

### "Useful and Easy to use"

July 24, 2019

5.0

I a trying to find a way to make it a little ore cost efficient since we have so many users already. Its not but I do wish it was a little better for the broker trying to supply the system for its agents.

Pros

We have been using dotloop for a while after going through many different CRM's and dotlloop is the best one so far. It can be used for digital signature, paperwork filing & compliance records, messaging inter office and with clients, and for tasks. It is a product we use on a daily basis and has been an integral part of our operations.

Cons

Just like every real estate software it doesnt do everything and that is ok but of course the functions of noot being able to upload picture files is sometimes difficult.

Alternatives considered

[Contactually](https://www.capterra.com/p/158259/Contactually/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing dotloop

more user friendly

Switched from

[SkySlope](https://www.capterra.com/p/172896/SkySlope/)

Dotloop had more features.

Review Source

AO

Ayla O.  
Residential Sales Agent  
Real Estate  
Used the software for: 1-2 years

### "DotLoop for Agents"

September 28, 2021

5.0

Enjoy using, good for document keeping, and e-signatures. With small improvements it would be amazing!

Pros

Dotloop is very easy to use and figure out.

Cons

After prolonged use it is easy to get frustrated with search tabs and going through all of the templents instead of being able to search through them all instead of by tabs only.

Review Source

RF

Randi F.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Dotloop makes my job easier"

February 6, 2023

5.0

Overall, this is a great program and I am able to have docs signed and even a chance for people to add text or even the ability that no one can change the docs unless you give that permission.

Pros

I love the ease of use and ability to explain the signing process.

Cons

That it tries to get my clients to enroll every time.

Review Source

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