# ShiftForce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ShiftForce the right Employee Scheduling solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136399/ShiftNote/reviews --- ShiftForce 4.5 (8) [View alternatives](https://www.capterra.com/p/136399/ShiftNote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ShiftForce Ease of use 4.4 Customer Service 4.6 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jacob H. FOH MGR Food Production Used the software for: Less than 6 months ### "Time management " March 5, 2025 5.0 Easy program to use and if I need to adjust something when I’m not at the office I can do it from myvphone Pros That i was able to customize it to fit my needs Cons I don’t have any complaints about this though I’m still newer Review Source MY Mike Y. Owner Restaurants Used the software for: 2+ years ### "Effective and Intuitive" December 4, 2019 5.0 My experience with Shiftnotes has been overwhelmingly positive, even when there are issues their customer support has risen to the occasion swiftly and effectively. Pros The scheduling system and accompanying Manager Lo is extremely powerful, and elevates the level of communication between my managers and team. Cons The creation of blank schedules can be a little clunky, but once you have some templates and schedules created, the process automates itself. Reason for choosing ShiftForce Highly rated by peers in the industry. Review Source MM Michael M. General Manager Food & Beverages Used the software for: 6-12 months ### "Review of shift note" December 15, 2019 3.0 Scheduling was easy but again sometimes the labor did not correctly formulate. It was easy to use. Pros It was a good software I like how easy it was to use. Cons It didn’t sync up with Aloha so u had to Fred it information instead of just reviewing it. Also sometimes the number on the Labor didn’t add up correctly on the forecaster. Review Source SH Steven H. General Manager Food & Beverages Used the software for: 1-2 years ### "Shift Note Review " December 15, 2019 4.0 Overall, I would use shift note again without hesitation. Very easy to use, employees find it very functional as well Pros From an operational standpoint shift note is very easy to use. I like the ability to communicate effectively through bulletins, manager log, etc. I really like the direct message function as well. Schedule wise, they are very easy to write and modify. Cons I wish the scheduling interface allowed you input real time labor goals and showed percentages based on actual wages Review Source CB Christopher B. GM Restaurants Used the software for: 2+ years ### "ShiftNotes-Notes good, Shifts not so much" December 15, 2019 5.0 Pros I really liked using the communication aspect of SN Cons Scheduling is not very user friendly cannot drag and drop Review Source AC Ashley C. Team Captain Restaurants Used the software for: 6-12 months ### "Shiftnote Review" April 3, 2019 4.0 Pros It's quick and easy to use. I like that it allows us to stay updated when not working and so if you are working the next day you don't miss out on any important information from the previous day(S). It also lets us track our daily sales in an easy way. Cons Sometimes comments from a previous day/shift will continuously show up and cause confusion for those working in the next coming days. Review Source KM Kylie M. Operations Specialist Museums and Institutions Used the software for: 6-12 months ### "Great for Communication Accross Departments" November 28, 2018 5.0 Pros This website is great for communicating across departments. it allows a place for everyone to leave messages other departments should know about in a central location so everyone can be caught up to speed on the day. It also allows you to look back at messages for previous days for your records, and set messages for dates in the future. Cons I personally have yet to find something I am bothered by from this website. My only complaint is that it signs me out a lot due to inactivity. Review Source RA Ruth A. Used the software for: ### "Great communication tool" January 12, 2017 5.0 Taking the manager log book and putting it online, makes communications between all management seamless. Another great feature is search by terms, so you can quickly and easily recall any incident or issue that has been documented on Shiftnote. Setting up the account to email first thing in the morning means I can review the night before without having to log in daily, a favorite for us in the business. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.