# ShiftForce Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShiftForce Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/136399/ShiftNote

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# 

 ShiftForce Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ShiftForce

## What is ShiftForce?

ShiftForce is a workforce management solution designed for shift-to-shift businesses. Our solution helps increase efficiency, sales, and profitability. Streamlining employee scheduling, improving team communication, and improving tracking of actionable items and insights is easy with ShiftForce. If you run a shift-to-shift business, ShiftForce was designed with you in mind.

## What is ShiftForce used for?

[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ShiftForce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shiftnote.com&name=ShiftForce)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShiftForce

4.5 (8)

VS.

[4.6 (5,058)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (8)

Ease Of Use

4.7 (5,058)

Value For Money

4.6 (7)

Value For Money

4.5 (4,823)

Customer Service

4.6 (7)

Customer Service

4.6 (4,840)

## ShiftForce alternatives

[4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

[4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.6 (1,142)](https://www.capterra.com/p/153076/Homebase/reviews/)

Starting price

$30.00

Per User, Per Month

[4.4 (15,312)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/136399/ShiftNote/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Mobile Alerts

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications via mobile devices

Shift Swapping

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing and trading shift details between employees

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

ShiftForce 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Alter the layout and content of reports

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Form predictions based on past and present data/trends

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Manage and record overtime hours for hourly employees

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Assign and distribute work schedules to individual employees or teams within an organization

Facilitate the scheduling and coordination of employee shifts

Managing and trading shift details between employees

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.3 (8)

4.3

Based on 8 reviews

## Pricing

Value for money

4.6 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (7)

4.6

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (7)

4.6

Based on 7 reviews

## User reviews

Overall rating

4.5

Based on 8 reviews

Filter by rating

5(5)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JH

Jacob H.

FOH MGR

Food Production

### "Time management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2025

Easy program to use and if I need to adjust something when I’m not at the office I can do it from myvphone

Pros

That i was able to customize it to fit my needs

Cons

I don’t have any complaints about this though I’m still newer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michael M.

General Manager

Food & Beverages

### "Review of shift note"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 15, 2019

Scheduling was easy but again sometimes the labor did not correctly formulate. It was easy to use.

Pros

It was a good software I like how easy it was to use.

Cons

It didn’t sync up with Aloha so u had to Fred it information instead of just reviewing it. Also sometimes the number on the Labor didn’t add up correctly on the forecaster.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christopher B.

GM

Restaurants

### "ShiftNotes-Notes good, Shifts not so much"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 15, 2019

Pros

I really liked using the communication aspect of SN

Cons

Scheduling is not very user friendly cannot drag and drop

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Steven H.

General Manager

Food & Beverages

### "Shift Note Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 15, 2019

Overall, I would use shift note again without hesitation. Very easy to use, employees find it very functional as well

Pros

From an operational standpoint shift note is very easy to use. I like the ability to communicate effectively through bulletins, manager log, etc. I really like the direct message function as well. Schedule wise, they are very easy to write and modify.

Cons

I wish the scheduling interface allowed you input real time labor goals and showed percentages based on actual wages

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MY

Mike Y.

Owner

Restaurants

### "Effective and Intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2019

My experience with Shiftnotes has been overwhelmingly positive, even when there are issues their customer support has risen to the occasion swiftly and effectively.

Pros

The scheduling system and accompanying Manager Lo is extremely powerful, and elevates the level of communication between my managers and team.

Cons

The creation of blank schedules can be a little clunky, but once you have some templates and schedules created, the process automates itself.

Reasons for choosing ShiftForce

Highly rated by peers in the industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Ashley C.

Team Captain

Restaurants

### "Shiftnote Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 3, 2019

Pros

It's quick and easy to use. I like that it allows us to stay updated when not working and so if you are working the next day you don't miss out on any important information from the previous day(S). It also lets us track our daily sales in an easy way.

Cons

Sometimes comments from a previous day/shift will continuously show up and cause confusion for those working in the next coming days.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kylie M.

Operations Specialist

Museums and Institutions

### "Great for Communication Accross Departments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 28, 2018

Pros

This website is great for communicating across departments. it allows a place for everyone to leave messages other departments should know about in a central location so everyone can be caught up to speed on the day. It also allows you to look back at messages for previous days for your records, and set messages for dates in the future.

Cons

I personally have yet to find something I am bothered by from this website. My only complaint is that it signs me out a lot due to inactivity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Ruth A.

### "Great communication tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 12, 2017

Taking the manager log book and putting it online, makes communications between all management seamless. Another great feature is search by terms, so you can quickly and easily recall any incident or issue that has been documented on Shiftnote. Setting up the account to email first thing in the morning means I can review the night before without having to log in daily, a favorite for us in the business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136399/ShiftNote/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)