# Tofino Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tofino the right Inventory Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136401/Tofino/reviews

---

Tofino

4.2 (17)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated January 16th, 2026

# Reviews of Tofino

Ease of use

4.0

Customer Service

4.6

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RF

RACHAEL F.  
Purchasing  
Automotive  
Used the software for: 2+ years

### "Rachael Fitzgerald- Janesville LLC"

November 19, 2019

5.0

I enter work orders daily, we have our inventory on here. Overall I like it very much. There are some areas that need to be able to be customized to fit our particular need. My last program was able to do that.

Pros

Easy to use, layout is easy to locate cells, reports are useful to me

Cons

Need to be able to customize pages without having to do so much clicking.

Reason for choosing Tofino

It was required for us to use through MSC. I think I am the only one that used it and made it work for us. I like the new version but tweaks need to be made and inventory needs to be implemented so parts can be issued to the work orders. Having to do double work at this time.

Review Source

Response from Tofino Software

November 24, 2019

Rachel, Thank you for your review. We would like the opportunity to specifically address your issue with PM template/instruction management. Tofino has just released the Next Generation Version of our CMMS software. The new version has a completely revised User Interface which will hopefully address your issues regarding template/instructions assignment. We will be reaching out to schedule your included free training on the new version.

DJ

David J.  
Maintenance Manager  
Machinery  
Used the software for: 2+ years

### "Overall Happy"

November 17, 2019

4.0

Overall good has been a few issues on the purchasing side. Sometimes to many options on how people can do things some people get confused when they change there settings and loose ability to track or see data. The transition to new format has caused some slowdowns and lost transactions.

Pros

Access from anywhere. Ability to track Downtime. Key word Search. Ability to customize Users. Unlimited users .

Cons

Purchasing side just a few things I would change. Need ability to add quote. Have had issues with the Request quote feature.

Reason for choosing Tofino

Price and ability to tie other locations together.

Switched from

[PMXpert](https://www.capterra.com/p/126977/PMXpert/)

paperless Ability to access Tofino from anywhere you have internet

Review Source

JC

Jonathan C.  
process engineer  
Plastics  
Used the software for: 2+ years

### "Somewhat satisfied"

November 19, 2019

3.0

Pros

The software has been developed to fit our needs

Cons

Creating and assigning multiple templates for maintenance is difficult and time-consuming

Review Source

Response from Tofino Software

November 24, 2019

Jonathan, Thank you for your review. We would like the opportunity to specifically address your issue with PM template/instruction management. Tofino has just released the Next Generation Version of our CMMS software. The new version has a completely revised User Interface which will hopefully address your issues regarding template/instructions assignment. We will be reaching out to schedule your included free training on the new version.

JL

John L.  
TLS  
Hospital & Health Care  
Used the software for: 2+ years

### "Tofino1"

November 20, 2019

4.0

I think that the overall experience is good, but there are some issues that need to be resolved both by Tofino and from a user point of view.

Pros

web based, Wireless can be accessed anywhere.

Cons

Not really designed for healthcare. Scanners do not perform as well as expected using wireless connection. Some glitches that need to be ironed out in TRMS mobile software.

Reason for choosing Tofino

Chose over previous product do to cost.

Review Source

JF

John F.  
CCMS Administrator  
Machinery  
Used the software for: 2+ years

### "Love Tofinos Fast Crib platforms. "

November 18, 2019

5.0

Pros

Ease of use, the reporting functions. Relation to the developers.

Cons

I do not have any cons to list. Looking forward to learning the Next Generation Platform to point out the cons and work to make it better.

Review Source

JP

Jeff P.  
Engineering/Maintenance Supervisor  
  
Used the software for:

### "MRO Partner"

November 14, 2014

4.0

FastCrib has allowed our company to create work orders efficiently, using a web-based product. For the most part the system is easy to use if you have basic computer skills. Tofino continues to build on the great foundation that they have created. I have been able to submit multiple features request with little effort via the easy to use request process. Most of the problems that I have with the software have been operator errors: forget how to do something/a feature. When I run into this problem, I access the help/resource section or make a simple phone call/email to get my answers within a reasonable amount of time (usually within a couple of hours or less). No system is perfect, but it is nice to know that I have an open-minded partner in meeting my expectations and solving my problems (our expectations/problems are not normal for a typical CMMiS user). Before I started using FastCrib I looked at several different products to replace an out dated program. In short, there are products that are cheaper and more expensive, but I am confident that I have the right partner in managing our MRO activities.

Review Source

RD

Ryan D.  
COO  
Construction  
Used the software for: Less than 6 months

### "Sold a false bill of goods"

October 24, 2019

1.0

Having dealt with almost a dozen software companies in our search, it was highly disappointing to be lied to and then denied a refund.

Pros

Nothing. The sales people were great at telling you the product would work. They never understood our business.

Cons

We were told they could tailor this product to work for us and make an easy workflow. After weeks of changes, the process they wanted was more cumbersome and lengthy than our current process. There was no good way to make it workflow and the process was terrible. The software wasn’t meant for our industry and we were never told that until spending thousands of dollars.

Review Source

Response from Tofino Software

December 23, 2019

Tofino has numerous customers in the construction industry and regret that Tofino has not met your specific expectations. We have reached out to you to discuss a resolution and refund.

GH

Glen H.  
ToolCrib Coordinator/Buyer  
  
Used the software for:

### "M-D Building Products"

December 5, 2014

5.0

Pros: Great support for your business. The software is easy to learn and implement. We have close to 1 million dollars of inventory and 400 employees at this site, implementation was easy and it has been a pleasure to work with. Cons: This topic is hard to think about, so far the only thing that I can think of would be user rights could be a bit more detailed. The overall impression has been great. The staff is very responsive and very knowledgeable about the software and support equipment. This software has been very enjoyable and does a great job. I would recommend it to any company no matter the size.

Review Source

OT

Owen T.  
Continuous Improvement Manager  
  
Used the software for:

### "We started using this software about 4 months ago for our revamped tool crib and maint. planning."

November 18, 2015

5.0

There are many pros to this software. It is web based, mass data uploads, downloads, and updates are done easily. The search capabilities are fantastic. Data reporting is also very easy. There is a small learning curve to understand the terminology and functionality of the system but the customer support is some of the best that I've seen. Questions are answered promptly and software change requests are evaluated and implemented if possible very quickly compared to other systems that I have seen.

Review Source

CB

Chuck B.  
Corporate Purchasing  
  
Used the software for:

### "Current application is for Asset Maintenance only. Working toward product/spare parts management, too."

February 24, 2016

4.0

Any interaction we have had with Tofino has been excellent whether it be for insight into the applications capabilities or support in how we make use of the system structure to meet our needs. Technical communication related to our special needs and planned integration to our business system has also been very helpful. We use the system across multiple U.S. locations.

Review Source

KS

Ken S.  
Supervisor  
  
Used the software for:

### "Tofino "

December 11, 2014

4.0

Tofino is easy to use! Great Customer Service. We use our job numbers in Tofino. It would be nice to have more functionality per job number. such as history of items assigned to the job as a whole. Also a way to see what items were on the job. Tofino has great resources to develop customization s! Unfortunately at a high premium. Overall a great product!

Review Source

RL

Ricardo L.  
President  
  
Used the software for:

### "Money Saving Inventory Management"

November 14, 2014

4.0

The software is very adaptable to our specific needs and was easy to implement due to the quick time it took to train our employees. It quickly identified our strengths and weaknesses concerning inventory management. We have been able to use the program as a way to control cost on projects and to even manage them. Overall it has been a great asset to our company.

Review Source

MM

Michele M.  
Contract Supervisor - Western Canada  
  
Used the software for:

### "The Customers love it and won't give it up!"

November 26, 2014

5.0

The EasyOrder System allows us to offer our Customers a value add that nobody else has. It is so user friendly that even people with no computer "skills" find it an easy tool to use. I have run into very few problems but when they have popped up, I have always recieved top notch support.

Review Source

KS

Kevin S.  
Integrated Supply Systems manager  
  
Used the software for:

### "Inventory Management Software - as easy as it gets"

November 15, 2014

5.0

An inexpensive and efficient inventory management system for tracking and reordering software. Finally a system designed for and focused on one important aspect of running a business. Adapts to the way you do business. Delivers exactly as promised.

Review Source

SL

Steve L.  
  
  
Used the software for:

### "Exceptional software"

November 25, 2015

5.0

Very strong software package. The company is very responsive and works to meet our needs with great attention to detail. Very pleased with Tofino software and support personnel.

Review Source

RP

Robert P.  
Procurement  
  
Used the software for:

### "Tofino Software"

December 3, 2014

4.0

Tofino is a great program and has helped us track our spending per project, verify invoices, and create budgets on future projects based on past usage.

Review Source

WH

Walter H.  
SR Tool Crib Tech.  
  
Used the software for:

### "Great Tool Crib System"

November 17, 2014

4.0

This is an excellent tool/program for Tool Crib parts purchases, inventory and transactions.

Review Source

Similar Products

Featured