--- title: "Convo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Convo Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more." source_url: "https://www.capterra.com/p/136403/Convo/" page_type: "product" language: "en" --- # Convo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Convo ## What is Convo? Convo is a work collaboration tool that helps cross-functional teams (like product design, health care, emergency care, editorial content creation and more) make faster, smarter decisions. Available on web, desktop, iOS, and Android, Convo distills what is most effective in enterprise social networks, task manager, project management and productivity apps to become the best workplace collaboration software for large, agile teams. ## What is Convo used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Convo?[Manage this product listing](https://www.g2.com/products/convo/claim_requests/new?auto=true) ## Convo Overview Updated September 2026 AI summary Convo offers businesses of all sizes a collaboration platform that brings together messaging, file sharing, document and content management, and task organization. With support for real-time editing, video conferencing, and project management features, Convo enables teams to communicate, brainstorm, and track progress across multiple devices, including web, desktop, and mobile applications. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Convo 4.6 (16) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 4.6 (15) Customer Service 4.4 (4,478) ## Convo alternatives [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Trello](https://www.capterra.com/p/211559/Trello/) [4.5 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211559/Trello/) [Wrike](https://www.capterra.com/p/76113/Wrike/) [4.4 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76113/Wrike/) ## FAQs about Convo Overview ### Which roles and teams benefit most from Convo? Convo is most used by consultants, advisors, and client-facing account teams that need fast collaboration, clear communication, and organized follow-up across projects. Content managers and coaches use it to coordinate feedback and updates, while directors and managing leaders rely on it to maintain visibility into team activity and decisions. Answer based on 11 reviews Overview ### What company size and specific industries is Convo built for? Convo is designed for organizations in healthcare, media and publishing, marketing, consulting, retail, and design, as well as executive teams. The vendor description does not specify a company size, so Convo appears to be aimed at businesses of varying sizes across these sectors. Features and Usability ### What are the key features of Convo? Convo offers communication and project coordination features including chat/messaging, real-time chat, video conferencing, and conferencing. It also includes collaboration tools such as @mentions, commenting/notes, discussions/forums, file sharing, and real-time editing, plus project management functions like task management, task scheduling, milestone tracking, reporting/project tracking, and resource management. Integrations ### Which third-party tools and platforms does Convo integrate with? Convo integrates with 5 third-party platforms: Box, Dropbox, Gmail, Google Drive, and Microsoft Outlook. These integrations cover file storage and email tools, giving Convo connections to commonly used document-sharing and communication services. Getting Started and Support ### What training and onboarding options does Convo offer? Convo provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct, hands-on guidance, live online sessions allow remote instruction, and documentation offers written reference material for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does Convo offer? Convo provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, 24/7 live rep assistance, and chat. These channels give users several ways to get help and find answers, though no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 21,823 Employee Communication Tools reviews Capterra reviewers highlight these as the features buyers value most when choosing collaboration software: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) Convo supports **Collaboration Tools**, but it does not include **Secure Data Storage** or **Document Storage** among the top buyer priorities. Instead, it offers **Task Management** (**51%**) and **File Sharing** (**50%**), which are also important to reviewers evaluating collaboration software. These features help teams coordinate work, keep projects moving, and share information more easily, providing teams with practical ways to stay aligned and productive. Activity/News Feed Continuous profile-based stream of news and activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Convo 26 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $9.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Box](https://www.capterra.com/p/148766/Box/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (15) 4.6 Based on 15 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating 5(10) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Ashley M. Consultant ### "Easy to use for teams collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 1, 2018 Pros Convo is a good team collaboration tool, easy and intuitive file sharing. It has realtime messaging and markups on files between teams, easy option to invite external guests. The basic plan is free for up to 50 users which is great for start-ups and small businesses. Cons The desktop version is better than the mobile app. Syncing between devices didn't work properly. There is a lot of room for improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lucas D. Content Manager ### "Great collaboration tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 23, 2016 The best part about Convo is it's ease of use. After only two weeks of beta testing, everyone in the company was using it! We do wish there was some way to assign posts to each other with alerts but other then that it's been relatively smooth sailing. Additionally, we are really looking forward to timecode based collaboration at some point as well. The ability to markup documents inline is great! Post a PDF and @mention someone else and they will see it on their device and can comment right back! so much better then email! Thanks for making a great tool and we look forward to more updates in the future! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Brian P. ### "Convo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 18, 2016 Easy to use - always developing and has be features added, love the ability to annotate etc... Would be good if you could organise events on here Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Emily C. Consulting Analyst ### "Good working tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 18, 2016 Overall really happy with Convo. Would be nice to put starred posts into different categories though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mike L. Account Manager ### "Positive first few months with Convo" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 18, 2016 A great feature set. There has been the odd niggle or omission, but the best thing over the last few months is the enhancements and improvements that have been added. It appears to be a product moving forward, albeit from a strong starting position Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VV Valantis V. ### "Using Convo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 18, 2016 \- Easy to use - Makes emails almost redundant - Very useful search option - The company culture is very important to prove Convo usage a great success. Sharing knowledge, fast pace and teamwork are necessary elements that all teams and people need to have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Chris M. Consultant ### "Great on Desktop not so much on mobile" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 18, 2016 I find that on Desktop it is easy to use and can easily add in pictures and comments. Unfortunately the mobile app eats data to the point I need to buy bolt ons every month and is also slow when trying to read the whole post someone has made. some posts are soo long that the end gets cut off but to see this you need to click on it which opens it in another "window" view and then you have to click to show more. It would be nice if this was part of the main flow so you do not need to go into and out of specific posts to see if there is anything interesting at the end :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jonathan M. Consultant ### "Good team collaboration tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 18, 2016 Been using this for about six months with my company after we switched away from G+ (we were worried about that platform not being around much longer, and they removed a bunch of features that we liked). Convo is a good replacement. I had some trouble with the iOS app asking to authenticate every time i opened it. This seems to have fixed itself now. We have a lot of fun with the GIFs, and we've made good use of the Zapier integrations to some cool things. Overall I think it's a good threaded conversation collaboration tool if you are looking for a social way to communicate within your team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pablo S. ### "Very good in overall, but with some issues to solve" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 18, 2016 Pros: Easy of use, fast and high stability both in browser and mobile. I'm very happy in overall with the product. Cons: Some issues to solve that will make the experience even better. Like high data consumption in mobile when using 3G/4G. Also if you are using it in several platforms (like mobile and tablet) after using it in mobile and read everything it shows again all notifications when open it in the tablet, that it's a bit annoying, it should sync between devices to avoid receiving bug number of notifications in the second device if are already read and direct messages have been read. An option to avoid gif loading automatically to avoid high data consumption. Additional features when a post is starred? like different folders or labels. I've also notice some issues with the chat in android, where new messages where not appearing in mobile. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Andy K. Head Coach ### "Convo Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 18, 2016 We moved as a company from Google+ to Convo and it's made a world of difference. I feel so much more in touch with the team and love how I can customize it to meet my needs. Thanks for making a great collaboration product! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136403/Convo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.