Best For

Skilljar's LMS is best suited for organizations that are scaling their partner and customer training programs. Our course platform is optimized for self-paced video training.

Product Details

Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. With Skilljar, increase adoption and renewal rates by providing consistent, comprehensive, and trackable customer training.

Contact Details

Skilljar

http://www.skilljar.com

Founded in 2013

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Skilljar Features

Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Built-in LMS
Certification Management
Corporate/Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking/Analytics
Win / Loss Analysis
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Gamification
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Skilljar Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 15 of 15 reviews

Showing Most Helpful

Showing 15 of 15 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jason A.
Director, Education
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 28, 2017

“Slick UX Check. Integration with my CRM, Check. Able to sell courses to the public,Triple check!”

OverallI can grow my business through continued exposure, subscription or a la carte course sales, and can therefore grow my education/training team by showing a return on the investment in the form of renewable revenue.
ProsI like how Skilljar is easy for learners to use. Because their focus is on training your customers learners, there is some killer functionality around exposing (and selling) education content to any and all users. The reporting dashboard is great and helps my customers understand how their people are progressing. The look and feel of the site is great and with editable CSS, very customizable. The most important thing is that there is an integration that sends data FROM Skilljar TO my CRM database, when for most other LMSs, it is the other way around. Because of this, I can use my education and the training site as a prospecting tool. I can even create promo codes for serious prospective customers if they want to see what some of our paid content looks like. I can then market to these learners, understand when a customer has dropped off in their engagement, or get notified when a new line-of-business is interested, to maybe be able to increase their renewal!
ConsThere is some limitations with their learning validation methods that could be improved. Quiz question types are currently limited, and there is no native way that learners cannot upload content for evaluation you have to use a third party solution like Box or Google Drive.
Reviewer Source 
Source: Capterra
September 28, 2017
Verified Reviewer
Retail, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 10, 2019

“Awesome Learning Management Tool”

OverallOverall the system is great and accomplishes what we need. It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.
ProsThe customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.
ConsGiving someone access is daunting, it would be easier if you could allow a specific domain and anyone that signs up with that domain can have access or something that isn't so manual.
Reviewer Source 
Source: Capterra
September 10, 2019
Loren A.
Director of Education Services
Computer Software, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 28, 2017

“Highly responsive and supportive as we transition from scrappy startup to mature business.”

OverallDemand Gen and awareness of our platform as we were entering the market. There was a guided set of videos that showed how and why our platform would help our customers. As we became more mature, we were able to connect login ID's to our SaaS platform, use real eLearning formats like SCORM and track user education.
ProsGreat customer support! Skilljar is easy to use, host and track for non-technical or non-education roles and companies. The format and guidance of the product pushes users to good learning architecture. Out of the box ability to charge for training, capture analytics and create courses. Great API support to tie into other platforms.
ConsLimited in comparison to typical LMS solutions. Customization to match our company look and style is challenging. Taking bulk actions or detailed customization, like URL link crafting is not available to the user. You need to involve customer support or a CSM. Limited customization of reporting and no push reports.
Reviewer Source 
Source: Capterra
September 28, 2017
Avatar Image
Pat D.
Senior Director, Customer Success Enablement
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 5, 2017

“Skilljar is a great partner - responsive to our business requirements and very agile. Very happy.”

OverallHigher customer satisfaction, growing training revenue stream, and increased training consumption.
ProsSkilljar provides our customers with modern, mobile friendly user experience. It also aligns well with our go-to-market model (we sell an all-you-can-eat subscription to our self-paced micro-learning). Out of the box integrations help it fit nicely into our organizations tools (Okta/SSO, Salesforce, and Marketo). Their Rest API allows us to quickly build integrations into other systems (such as GainSight for CSM visibility into training consumption).
ConsWe had some challenges with the Saleforce integration because we are not a SaaS solution so connecting "student" objects to "contacts" to "accounts" was not easy/smooth.
Reviewer Source 
Source: Capterra
October 5, 2017
Aviv Z.
Global Training Lead
201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 10, 2017

“Overall very positive experience both in terms of the UI and service.”

Overallability to quickly start working with it, uploading content quickly using several methods and formats not requiring scorm. Analytics are very detailed.
Pros- Ease of use, UI is very intuitive for both admin & user - Most important features needed from an LMS are there
Cons- The design/layout. Looks very old school, we got a lot of negative feedback on this from employees, and management wasn't going to let us use it as is for client training. Customizing the design to a more modern look would have been very costly and time consuming. - Certain things are not customizable such as look of emails sent through the platform.
Reviewer Source 
Source: Capterra
October 10, 2017
Jeff M.
IT Coordinator
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 29, 2017

“I have been nothing but impressed with Skilljar”

ProsSkilljar is easy to use, feature rich, and very customizable. With very few exceptions everything we have needed from Skilljar, it has delivered. Everything Skilljar has promised to be it is. It is a robust LMS that can be personalized in countless ways, and is supported by a team of individuals who go ut of their way to make my Skilljar experience as worry-free as possible.
ConsThere is not much to not like. I wish there were more ways to do bulk functions (e.g. bulk publication of courses, course modification, etc.).
Reviewer Source 
Source: Capterra
September 29, 2017
Bonnie B.
Senior Director, Training
Leisure, Travel & Tourism, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 2, 2017

“Great support staff; always willing to go the extra mile to help.”

OverallCreated our entire training program around it for both internal employees and external customers.
ProsEase of use and ability to implement Subscription Program as part of their offering. Simple navigation, but flexible enough to customize for each user.
ConsInitially their "training" was a bit random and made the software seem more complex than it really was.
Reviewer Source 
Source: Capterra
October 2, 2017
Brett S.
Owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
October 2, 2014

“You have total control”

OverallI was sold on Skilljar after a short online chat with Sandi Lin as I was browsing www.skilljar.com to compare with other similar services. Everything Sandi promised, was delivered. The biggest selling point of Skilljar is having total control over the training courses. If you have ever used a service where you must abide by "their" rules, "their" requirements, and "their" approval of what "they" think is good for an online training course, then you will have complete relief by having total control of "your" online training program. That's the other thing, that what you make is yours, not "theirs". "They" don't own your e-mail list of students; you do. "They" don't control your course; you do. You drive your own course, start to finish. For that alone, Skilljar rocks. Oh yeah...on customer service, you'll find none faster or more responsive. Technically, we call that "very cool".
Source: Capterra
October 2, 2014
Theresa V.
Chief Operating Officer
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 23, 2014

“Incredibly grateful to have found Skilljar”

OverallOur web developers found Skilljar during the re-launch of our website, and I am so grateful that they did. Our online educational course is held through Skilljar and we have been blown away with the professionalism, customer service and overall ease of creating our course through their features. Skilljar has been amazing to work with and the access to customer service has been impeccable. They are willing to answer questions about course features, how to do certain things, and even take and implement suggestions to better improve on current course features. Creating our course content through Skilljar has been straightforward and easy to navigate. We couldn't have asked for a better platform to hold our course!
Source: Capterra
September 23, 2014
Michael W.
Founder-Speech Coach
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 19, 2014

“Unbelievably Lightening Fast Service and Excellent Quality”

OverallI was fortunate to be one of Skilljar's first clients. I couldn't believe how great and personalized the service was. The quality of the course platform is excellent and is getting better all the time as the staff actually listen to the instructor feedback. In additional to the quality and functionality of the platform, I am very impressed with how responsive they are. Sometimes I think they are reading my mind as I may put in a request for something and it's done almost before I press send. I highly recommend you take a serious look at Skilljar as your course platform.
Source: Capterra
September 19, 2014
Kirk K.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
September 18, 2014

“Skilljar has transformed our business”

OverallI own a marketing and brand management training and recruiting company, and we needed a technology platform to host our curriculum, administer quizzes, receive payments, etc. Skilljar has been the perfect solution for us, as it met every single one of our needs as a young, growing company. And the customer service has been a dream come true - always responsive and helpful for essentially any problem we give them.
Source: Capterra
September 18, 2014
Diana G.
Co-Founder
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 25, 2014

“Great Product!”

OverallSkilljar has been terrific for us. The ease of use of its platform, combined with the excellent customer service and quick response of its staff has made it the ideal solution as a home for our courses. Using Skilljar allows us to do what we do best, create content... without having to also worry about how to make that content available to end users. We could not be happier!
Source: Capterra
September 25, 2014
Verified Reviewer
Telecommunications, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 22, 2019

“Great LMS system”

ProsVery easy to use and set up - and you get great ability to measure what your customers are doing.
ConsIntegrations take a little work but is to be expected.
Reviewer Source 
Source: Capterra
January 22, 2019
Danit T.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
January 30, 2017

“Skilljar Review ”

OverallOverall a great software! Great team and great with feature requests. I still believe there are some significant improvements they can make in the workflow but I have definitely seen substantial improvements over the past year or so.
Source: Capterra
January 30, 2017
Marissa H.
educator
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
January 19, 2018

“Great tool ”

ProsGreat customer service, and the UI/UX of the product really guides users towards good learning architecture.
ConsMore bulk actions would be really helpful, and the initial training actually ended up making the software seem more complex than it is.
Reviewer Source 
Source: Capterra
January 19, 2018