# Skilljar Customer Education Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Skilljar Customer Education Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more. Source: https://www.capterra.com/p/136412/Skilljar --- # Skilljar Customer Education Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Skilljar Customer Education ## What is Skilljar Customer Education? Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar integrates with the best-in-class tools, platforms, and software you already use to create a comprehensive Customer Education ecosystem powered by data-driven insights. ## What is Skilljar Customer Education used for? [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Customer Training](https://www.capterra.com/customer-training-software/)[Training](https://www.capterra.com/training-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $30000 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Skilljar Customer Education?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gainsight.com/&name=Skilljar Customer Education) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Skilljar Customer Education 4.6 (35) VS. [4.5 (329)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting Price $30000 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (35) Ease Of Use 4.5 (231) Value For Money 4.4 (27) Value For Money 4.4 (191) Customer Service 4.4 (34) Customer Service 4.5 (212) ## Skilljar Customer Education alternatives [4.7 (131)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (483)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (594)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136412/Skilljar/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Course Management 4.5 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Learner Portal 4.5 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Tests/Assessments 4.3 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Course Tracking 4.5 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Learning Management 4.7 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Organize and track educational activities Training Administration 4.6 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Skilljar Customer Education 43 features Software specialized for schools (K-12 & Post-Secondary) Application programming interface that allows for integration with other systems/databases Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Supports learning paths that combine in-person classes with online/virtual courses Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Create and distribute custom certificates for achievements or assessments. Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Identify customers at risk of migration and activate strategies to retain them Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Software specialized for corporate use Developing custom training courses for educating employees or for teachers to create courses for their students Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Store and organize information about customers and previous interactions Import and export data to and from software applications Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Software specialized for companies that sell courses/content Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Access for students to complete learning materials on mobile platforms Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service View and track pertinent metrics to find patterns and gain insights from data Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Create tools to promote social interaction and learning between students/trainees and instructors/trainers Create and administer polls and surveys Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Software designed for companies who offer training programs to clients Track employee/learner's progression through training programs Track and interpret metrics on the usage of company resources Connect with meeting participants remotely over video Supports various video file formats Classes/sessions accessible via web browser of built-in video conferencing Get Advice We can help you find the software with the features you need. Features 4.2 (30) 4.2 Based on 30 reviews ## Pricing Value for money 4.4 (27) Basic $30,000 Per Year Value for money 4.4 (27) 4.4 Based on 27 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (34) 4.4 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 35 reviews Filter by rating 5(24) 4(9) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent OA Othuke A. Digital Marketer Security and Investigations ### "Candid Customer Support Appoach " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 25, 2024 Pros Skilljar Customer provides an impressive way of customer communication and proper responses are always shared. Cons Skilljar Customer has exceeded the performance bar, and this makes the tool super dynamic. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) [Customer Appointment Manager](https://www.capterra.com/p/129051/Customer-Appointment-Manager/) [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FT Fernando T. LMS Administrator Information Technology and Services ### "Skilljar Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2023 It's been a really good experience overall. Pros it's customer service and onboarding process. Cons Probably the lesson management, I would have liked. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reasons for choosing Skilljar Customer Education It met our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager of Training, Knowledge and Enablement Real Estate ### "Features meet expectations with quirks but Disappointed in Support" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 17, 2023 It’s been a mixed bag. Some aspects are useful and expected for any LMS while others have been thoroughly disappointing or confusing. Pros Some of the most useful features have been the ability to setup a fairly detailed learning site and experience for users. It’s nice having the ability to run live events in the same environment as the LMS Cons The support for Skilljar is very nice from a. Resources point of view but their support team has been lacking. It feels often like you’re getting slow replies (more than 24 hours to respond) and they’re more likely to point you towards a knowledge base article you’ve already read than provide a solution or ask clarifying questions. Oftentimes we find ourselves doing our own troubleshooting and investigations with little assistance or direction from their support team.Additionally we’ve experienced situations where the first instinct is to cast the blame on alternative source rather than considering or sharing what could be tested to eliminate the possibility of it being a 3rd party integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2023 Thank you so much for your feedback. I am so sorry to hear that you aren't happy with our support. We do our best to meet and exceed the expectations of our customers and we apologize if we fell short for you. Could you please reach out to me ASAP? I would like to ensure that we address the challenges you are having and get you the support you need. I will make sure that you have a speedy response. We care about our customers and want to make sure you are taken care of! Once again, our apologies for not getting you the support you needed. We will ensure we do better by you in the future. Thanks for being the best part of Skilljar. JC Joe C. Product Marketing Manager Market Research ### "Elevated Customer Onboarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2023 Pros I enjoy the ability to customize user's learning experience, & organize content in an intuitive & user-friendly way. Cons Though customizable, I wish the Skilljar platform had more of a white-label feel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User instructional Design Manager Computer Software ### "Skilljar LMS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2023 It's a very good product, the customer service us greater. They are aware of their areas of opportunity but the roadmap is focused on customer needs. Pros It's very user friendly, the learning curve is not as long as with other LMS. It offers a wide variety of capabilities for customer and employee training. Cons No automated reports. Analytics are a bit basic, especially if you don't have integrations with other tools. Some processes are too manual, especially the course and user management. There are some limitations around email customization. Switched from [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) The previous LMS was too limited and had poor user experience Alternatives considered [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/) [Docebo](https://www.capterra.com/p/127213/Docebo/) Reasons for choosing Skilljar Customer Education It had the best user experience and good price, plus covered all our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kelly L. Data Analyst Computer Software ### "Intuitive and Flexible eLearning Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2023 The Skilljar team is extremely helpful. We've had some terrific CSMs who make out-of-the-box suggestions and check in regularly. The platform itself makes sense and allows us to make changes on the fly. We rarely find ourselves confused or frustrated by limitations. The platform provides numerous benefits to our organization and our customers. Pros I really appreciate the ability to log in as our users and see what they see. The built-in analytics are tremendously useful as well. We use many of the metrics from Skilljar to make business decisions and track performance. Cons There are certain features that are a bit tricky when you're first learning to use the tool, particularly when you have custom theming. However, the Skilljar team has been incredibly helpful, sending valuable documentation and making recommendations. We're using the software and making changes pretty seamlessly at this point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kelly O. Customer Training & Enablement Instructor Computer Software ### "Top notch LMS for varied customer trainings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2023 Pros Skilljar provides us all of the options we need to build and customize an immersive learner experience. We are able to use a variety of lesson types, such as video, SCORM, quizzes, and text to keep learners engaged. It also offers many options to tailor our catalog page to fit our branding and theme. Cons The customization options via code snippets can sometimes be difficult to organize. Also, the admin console can be confusing to navigate to find specific settings on one page versus another. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Priyanka D. Lead Instructional Designer Education Management ### "A Perfect LMS for Customer and Partner Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 21, 2022 Pros Per-User Analytics and Learning experience.An option to download uploaded files from Skilljar. Cons Advanced options such as templates (to directly import questions) can be introduced in areas of quiz question types. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL David L. Customer Education Program Manager Internet ### "Great LMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 20, 2022 Pros Skilljar is an easy to use, robust LMS that makes administering a learning portal or University a no-brainer. It works with multiple formats including SCORM, all kinds of video files, PDFs and others. It also offers a solution for registering and organizing all of your live training. Cons Some of the UI elements can be difficult to navigate at times. Dashboard analytics could be more robust. Needs more customization for university appearance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lauren S. Sr. CS Enablement Specialist Computer Software ### "Helping to scale our training" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 20, 2022 Overall, Skilljar has made it easy for us to take our training content (for internal and external students) and displays it in a way that scales our onboarding. Customers are able to self-pace through certifications and training without taking time away from our support teams. And internally, new employees are able to guide themselves through the learning journey. Skilljar has definitely improved our learner's experience. Pros It was easy to design our content the way we want to. You can customize the design and flow of content to fit your needs. Cons The Salesforce integration lacks fully what we need and an integration with Gainsight directly would be a huge improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136412/Skilljar/reviews/) Popular comparisons [Docebo vs Skilljar Customer Education](https://www.capterra.com/compare/127213-136412/Docebo-vs-Skilljar) [Absorb LMS vs Skilljar Customer Education](https://www.capterra.com/compare/61763-136412/Absorb-LMS-vs-Skilljar)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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