# Page 2 | Marketman Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Marketman the right Inventory Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/reviews --- Marketman 4.7 (112) [View alternatives](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Marketman ## Showing most helpful reviews Showing 26-50 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD Jon D. Owner Hospitality Used the software for: 2+ years ### "Good luck trying to cancel without wanting to smash your head through a wall" June 6, 2025 2.0 Frustrating - for no reason, especially when trying to cancel. Good luck trying to figure that out if you ever have to. Pros I think if this integrates with your POS - it is a reasonable software. There are a lot of companies that do similar - integration is probably the most useful thing so make sure they integrate. If not I wouldn't consider them. Cons Extremely Frustrating Cancellation Process – Beware Before Signing Up MarketMan is a fairly easy-to-use SAAS product and getting started was simple enough. We used it for several years, despite the fact that it was never integrated with our POS system — which made it clunky and inefficient compared to competitors. We finally made the switch to a much better, integrated platform. That’s when the real headache started. Trying to cancel MarketMan was like jumping through flaming hoops. They pulled the classic move of referencing “contract terms” and a required 60-day notice — which I tried to provide. Instead of simply processing the cancellation, they responded with calendar invites and offers to “jump on a call” to show me what the software could do. After years of being a paying customer, this was insulting and incredibly tone-deaf. I made it crystal clear: just cancel my account. Charge me for the 60 days if you must. I don’t care — just cancel. Instead, they dragged things out with useless back-and-forth emails, hoops to jump through, and more pointless invitations to talk about features I’ve already used and decided weren’t worth it. It's the kind of dark-pattern nonsense that gives SAAS companies a bad name. You are not incurring costs to support me during the "notice period" — you’re just trying to trap customers into paying longer than they want to. I shouldn’t have to email a dozen people or waste time scheduling calls just to stop paying for a product I no longer want to use. MarketMan, maybe take a look at the new “click-to-cancel” law that was passed — it exists because of tactics like yours. If you want software that works with your systems and a company that treats its customers with respect — especially when they want to leave — I strongly suggest looking elsewhere. MarketMan is not that company. Review Source DE Dhinesh E. Kitchen manager Food & Beverages Used the software for: 1-2 years ### "“Powerful Cost Control Tool with Moderate Learning Curve”" December 15, 2025 5.0 Overall experience with Marketman is generally positive, especially for restaurants, cafes, and multi‑unit operators focused on controlling food cost and inventory. Once the system is set up and staff are trained, it can significantly improve visibility into costs, reduce waste, and streamline ordering and stock counts. The main trade‑off is the initial learning curve and setup time, but the long‑term benefits in control and profitability can be substantial. Pros Strong inventory and purchasing tools that help reduce waste and tighten control over food cost.Powerful recipe costing with automatic updates when supplier prices change.Cloud‑based access and reporting that make it easier to manage multiple locations and view performance. Cons Initial setup can be time‑consuming, especially for businesses with many SKUs and complex recipes. Some users may find the system overwhelming at first because of the number of features and configuration options. Pricing and feature depth may feel more than needed for very small or simple operations. Review Source FB Felicia B. Operation Manager Food & Beverages Used the software for: 2+ years ### "Good as a stand alone application" March 6, 2025 3.0 I wouldn't recommend Marketman to integrate with Square. I think using Marketman as a stand alone product would be fine. Pros Marketman offered integration with Square. Cons Marketman struggled to sync with Square causing products to multiple. Modifiers to multiply. Alternatives considered [Yellow Dog Inventory](https://www.capterra.com/p/95249/Yellow-Dog-Inventory/) Reason for choosing Marketman Syncing with Square. Living inventory management. Review Source NJ Natalie J. Business Relations Food & Beverages Used the software for: Less than 6 months ### "Need a lot of support to get this running, but very good potential. " May 11, 2025 2.0 Pros I know the potential it has to make inventory management easy. Cons I find it really difficult to implement, especially getting it started. Review Source JB Joseph B. Manager Food & Beverages Used the software for: 6-12 months ### "Marketman for Pizza Restaurant " April 27, 2024 4.0 It’s been a ride. Once I get it fully setup it will be awesome! However the setup has been a process Pros I like most is marketmans capabilities. It is very detailed. My major vendors invoices can be sent straight to the software without lifting a finger. Orders have capabilities to be directly automated and sent into our vendors online ordering platform. Constantly tracks inventory Cons The setup is very tedious and takes a LOT of work. They help you through the startup and provide with training videos but it would’ve been nicer if they would have worked hand and hand until setup (a lot to ask for I realize and they do offer recipe building at a cost). In a user friendly scale 1-5 I give it a 3 Alternatives considered [xtraCHEF](https://www.capterra.com/p/165935/xtraCHEF/) Switched from [xtraCHEF](https://www.capterra.com/p/165935/xtraCHEF/) Seemed to have have more tools and better functions. It also seemed to integrate easier. Customer service was better Review Source NL Nickis L. Marketing Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Efficient Payment Option for Online Business" April 30, 2024 5.0 Pros Marketman makes payment processing swift and easy, and there are credible security affirmation from the tool. Cons Marketman creates a suitable payment option, and there are no challenges. Review Source NM Nicola M. Purchasing & Inventory Control Manager Food & Beverages Used the software for: 2+ years ### "Top of the line, Restaurant Management Software." February 13, 2022 5.0 I have begun using MM, in 2017, at its earliest days. It has paid for itself, in every single project I have applied MM to. From Costing Analysis, Stock Tracking, Online Ordering, and Price Checks, I was able to reduce overall COGS by 8-12%, and in one particular case, almost 15%! Using MarketMana at its fullest has helped me achieve COGS targets, minimize pilferage, negotiate better pricing with suppliers, and through their numerous and highly customizable reports, I was able to tackle all problems at a granular level! It's your best tool in the box! Pros What I do love most about MM, is the fact that it keeps improving itself year by year. The guys at MM, have one mission alone, and that is to become the leaders in Restaurant Management software. I must add that I have implemented MarketMan, not only in Restaurants but also in Manufacturing kitchens, Distribution Centers, Multi-outlet Fast Casuals, and Concession Restaurants. Not one has regretted investing in MarketMan. It does what it says on the box! Cons 1) Missing Nutritional Facts for menu items - very important! Alternatives considered [Recipe Costing](https://www.capterra.com/p/112109/Kitchen-Porter-Tech/)[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reason for choosing Marketman Ease of use Granular Reporting Quick On-boarding Amazing customer service Speed of Response Value for Money Review Source PM Peter M. F&B Manager Restaurants Used the software for: 2+ years ### "Good hands on system with lots of analytics" October 11, 2022 5.0 Of particular importance is recipe costing and adjusting to every increasing prices of products. I find this program to be very efficient and effective. Pros This product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently. Cons Initial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product Review Source JI John I. Regional Executive Chef Hospitality Used the software for: 1-2 years ### "The last SaaS you will ever need, Market Man does it all!" April 5, 2022 5.0 Extremely satisfied with Market Man. Through this software we can have complete control and overview on our day to day operations. When utilized fully, you will have a transparent view of your COGS, Waste, Inventory Levels, Low Inventory Level Reminder Alerts, Batch Recipe Costing, Plate Costing, Sales, Purchase Log. Pros Dashboard gives you a great overview of every financial aspect of your business. Has a controller, you will have real-time data to allow you to make sound financial decisions, What I appreciate the most is how fast and easy it is to navigate from portal to portal and your work will always get saved, as the system will prompt you the save before exiting. When inputting Invoices using the manual option, it is extremely user-friendly to audit Inventory Items, Update Prices, Issue Credits and upload scanned Invoices. Cons I think the one thing that is missing from Market Man is the ability to make payments directly from Market Man. Having ACH or other payment methods built into Market Man's SaaS would be ideal for operators. Review Source LH Lottie H. Operations Manager Hospitality Used the software for: 6-12 months ### "Great software to take your business to the next level" March 8, 2022 4.0 Overall MarketMan has massively benefited out business and made recipe building, GP management and waste control much easier. Ordering from the central kitchen is now really easy for each site. Pros Easy of ordering from a central kitchen, recipe building and invoice processing Cons Waste management isn't perfect when integrated with Lightspeed (product list) Review Source Melissa M. Purchasing Manager Restaurants Used the software for: 1-2 years ### "One platform, so many functions" September 20, 2019 5.0 We have finally found a platform that meets all our needs, and the recipe costing feature syncing with our POS system is really worth it. So happy we chose MarketMan! Pros I am most happy that the price of an ingredient carries through all functions from ordering, receiving invoices and payment, recipe costing, and inventory. The accuracy of this data has been a huge time-saver for the restaurant group, and we have a better idea of how profitable we are day-to day. Cons Getting all the items and sub-recipes loaded into the system can be a bit time-consuming up front. Worth it in the end though. Alternatives considered [Avero Slingshot](https://www.capterra.com/p/10010714/Slingshot/)[reciProfity](https://www.capterra.com/p/172715/reciProfity/) Review Source TC Tammy C. Owner Restaurants Used the software for: Less than 6 months ### "Such an amazing Software" November 23, 2022 5.0 My experience so far has been great. They set it up for you and walk you through it all. It isn't overselling. Pros I love everything about the software. If you are thinking about buying this software, I HIGHLY recommend it. For any new restaurant business owner I urge you to get this software, and save yourself so much time on inventory, relying on your staff to do their job they get paid to do. This will save you so much time and you won't get the headache on relying on your staff to do it. Cons Nothing. As I said before, This software will save you.... Review Source PM Phillip M. Executive Director Restaurants Used the software for: 2+ years ### "MarketMan a great investment " March 1, 2023 5.0 Excellent product, even better service Pros Easy to implement, use and train with full control Cons Some adaptability issues with 3rd party apps Reason for choosing Marketman Easier to implement and train our people at lower cost Review Source BK Brian K. CEO Restaurants Used the software for: 1-2 years ### "Great Inventory and Food Cost Management System" February 12, 2023 5.0 It took a long time to implement all our recipes and make sure we were getting the correct data. You must put in a lot of work to get results but once you do it is amazing. Pros The most important problem Marketman solved for Los Tacos was it gave us the information to allow us to help our managers do their job better. Instead of simply telling them their food cost is high, we area able to tell them exactly what products are the issue. This allows us to pinpoint the problem and make sure we are as profitable as we can be. Cons Online ordering is not integrated with webshops, but we did not expect that to be an option when choosing this sytem. Review Source AM Andrew M. Prepared Foods Admin Clerk Food & Beverages Used the software for: 6-12 months ### "User Friendly Inventory Management :)" September 28, 2018 5.0 This allowed us to more easily see price problems. We can now easily check margins on items, and get up to date pricing on all of our items. It has made our inventory process much less intimidating, both speeding up the process, and making us feel confident that our count was accurately costed. Pros After struggling to use other programs for months, I happily found Marketman. This is the only program I have found that is cloud based, really does speed up the inventory counting process, and is also very user friendly. We have multiple people that log in to our account to check prices and enter recipes, so it was important for it to be easy to access and navigate. It was also important for us to be able to enter in inventory while counting, and to potentially have multiple people do it at once. Finally I like the ease of downloading anything you need. Whether its an old invoice, inventory report, or any other report you can easily download and print anything you have entered. Cons The one thing I wish it had was conversions for recipe entering. Unless you have the same unit of measuring as it is received in, you will likely have to do some converting to type up your recipes. Cheftech allows you to enter in other units of measurement (ex 1 cup flour=4.5oz) so you can now type up recipes using cup measurements rather than all weights etc. Review Source FL Fernando L. Cost Controller Hospitality Used the software for: 6-12 months ### "Exceptional customer service" February 26, 2024 5.0 Excellent, we already add 2 more locations. Great support from customer service. Pros Functionality , and customer service. Alec Grove has been an star since the beginning. Cons Updates on the system, and adding new functionalities. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Marketman Better integration with Square , and reviews. Better price and easy to deploy. Review Source PV Paolo V. Director Hospitality Used the software for: 2+ years ### "Very Helpful software for Hospitality" July 7, 2021 5.0 Pretty good, it provides the functionality of expensive software for a fraction of the price Pros Ease of use, value for money. Marketman is a very good software that does substantially help your business with stock management, orders and more. Cons Initially the reporting or lack of a clear actual vs theoretical, but this has been fixed now. The next issue to tackle is the Database and how it gets filtered in some specific instances. No major issues to complain about though Reason for choosing Marketman Cost, potential of future development Review Source DL Don L. Purchasing Director Food & Beverages Used the software for: 6-12 months ### "Marketman Software" September 15, 2022 5.0 This software has helped me a ton with figuring out my food cost, ordering needs, recipe keeping and so one. I love it. Pros This software is very very easy to use and has a ton of options. I have been using it for a little while but am still learning ways that it can help to simplify my life and make me more organized. It is very user friendly and the software support team is by far the best I have used. Very responsive and helpful. Cons Gotta be honest haven't found anything bad yet. If anything it almost offers to much. So many options and uses. Review Source VR Verified Reviewer Manager Hospitality Used the software for: 2+ years ### "Good for Bar Inventory" March 14, 2022 4.0 7.5 out of 10 Pros After you set up your products and storage areas, the ease of use for tracking inventory is awesome. Cons The actual setting up and adding new items is a little time consuming. Wish they was a “copy” element of a current in stock item Review Source RZ Rocco Z. owner Food & Beverages Used the software for: 1-2 years ### "Marketman Review " November 24, 2020 4.0 great \[SENSITIVE CONTENT HIDDEN\] was wonderful, and \[SENSITIVE CONTENT HIDDEN\] is great also Pros set up was easy, the support was good and great follow thru Cons when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming . i like the credit function but i don't understand why if the price drops it shows as a credit Reason for choosing Marketman i seen it at the restaurant show and liked it Review Source NM Nicola M. Purchasing and Inventory Control Manager Food & Beverages Used the software for: 2+ years ### "Consistently improving itself" September 20, 2019 5.0 Pros Ease of use - very intuitive Customer service - quickest ever Very detailed reports Best value for money Can integrate with multiple POS (virtually any if done manually ) Commissary Kitchen features Cook book option Cons Not having a product for the front end (POS) otherwise, no Cons. Alternatives considered [Yellow Dog Inventory](https://www.capterra.com/p/95249/Yellow-Dog-Inventory/) Reason for choosing Marketman Ease of use and value for money Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) We had no service for and exorbitant cost! Review Source MP Maxwell P. Consultant Food & Beverages Used the software for: 6-12 months ### "Food Costing & Analysis" November 19, 2020 5.0 We have been very pleased with MarketMan since the beginning. And even though this has been a really strange year, we have worked to implement the software at a location while trying to navigate the "new normal" with COVID, but we have been very well supported by MarketMan during this time. Pros This product is instrumental in ensuring your food costs are on a budget. I have used several Food Costing software packages, and MarketMan is really great at getting those costs under control and monitoring changes. Cons The only thing that I would really like to have added would be a push into Square from Marketman. Such as price and inventory changes could be set in MarketMan, and they would push into Square, but this is really a minor want. Alternatives considered [Galley](https://www.capterra.com/p/190294/Galley/) Reason for choosing Marketman MarketMan seemed to offer better integration with the POS and had a robust way to create and track menu items from inventory, to prep, to sales. Once the onboarding had begun, we were pretty sure this would do what we were looking to have done Review Source JB Josphat B. Admin Hospitality Used the software for: 2+ years ### "Value for money" February 2, 2022 4.0 We have problems when stock or sales do not sync properly or on time Pros This software is fast and easy to use and not heavy on any PC or any Cons The merging of sales and stock with light speed is not always accurate, maybe its programming from our side Review Source JM John M. Culinary Director Hospitality Used the software for: Less than 6 months ### "Great app for managing food fost" April 21, 2023 5.0 Good - support isxexcellent Pros Automated invoice entry is a time saver! Cons Reporting - More standardized formatted and printable reporting would be helpful. Review Source RM Rabih M. Business Development Hospitality Used the software for: 6-12 months ### "Great Software, great support" February 4, 2022 5.0 MM is helping us solving our purchasing process by streamlining the procedures and bringing much more transparency and cost control. Pros The software is quite complete although there rooms for improvement, specially on the purchasing side. The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness. Cons Some features are a bit complicated to use specially if the users are not very tech savvy. Review Source Similar Products Featured