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Confluence

Pricing for Confluence

4.5 (3498)
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Confluence has 5 pricing plans

  • No free trial
  • Yes, has free version
Credit Card Required: Not provided by vendor
Discount: By Plan Frequency

Free

Pricing Model: Other
Payment Frequency: Per Month
Free plan includes:
  • Up to 10 Users
  • Unlimited Pages
  • Unlimited Spaces
  • Templates for Marketing, Product, Program Management and More
  • Up to 3 Active Whiteboards Per User

Standard

$4.89
Pricing Model: Per User
Payment Frequency: Per Month
Standard plan includes:
  • External Collaboration
  • Page Permissions
  • 250 GB of Storage
  • 9/5 Regional Support
  • Unlimited Users

Premium

$8.97
Pricing Model: Per User
Payment Frequency: Per Month
Premium plan includes:
  • AI-powered Creation and Collaboration
  • Per User Automation Limits (1000 per month)
  • Unlimited Whiteboards
  • Admin Controls and Insights
  • Unlimited Storage

Enterprise

Contact Vendor for Pricing
Pricing Model: Per User
Payment Frequency: Per Month
Enterprise plan includes:
  • Cross-product Insights with Atlassian Analytics and Data Lake
  • Advanced Admin Controls and Security
  • Enterprise-grade Identity and Access Management
  • Unlimited Automations
  • Multiple Instances (up to 150)

Data Center

Custom Quote Available
Pricing Model: Per User
Payment Frequency: Per Year
Data Center plan includes:
  • Complete Control of Your Environment
  • Active Clustering for High Availability
  • Annual Term License + Maintenance
  • Optimized for AWS or Azure Deployment
  • SAML 2.0 and Openid Connect Support

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What do others say about Confluence pricing?

Pricing Rating
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Value For Money
4.3(3498)

Pros

  • The ability to link articles to JIRA helps tie technical issues to real problems that were solved. Confluence is very feature rich and takes some time to learn, but it is worth the investment.

  • It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.

Cons

  • Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.

  • It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing.

Read Full Reviews Below
Rob B. avatar
Rob B.
trainer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
February 11, 2021

"Confluence - handy tool with some shortcomings"

Overall: In all good . However there is room for improvement most notably in the area of import, error messages and the beautifying aspects of it.

Pros: Working with Confluence is easy to do and to learn. Copy and pasting works from documents and you can quickly create good looking documents.

Cons: The import functionality for word is sub par. Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong"

Luke B. avatar
Luke B.
Head of Client Services
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 20, 2020

"Best knowledge management and wiki out there"

Overall: If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.

Pros: Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.

Cons: It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.

Switched From: Google Docs
Reasons for Switching to Confluence: Confluence far outweighs what is available within Google Docs. Although Google Docs enables better presentation and enables me to share documents with anyone, whether they're a licensed user or not, it's templates are lacklustre and it's unable to provide the powerful integration with a developer workflow that Confluence can within the Atlassian suite.