Free
- Up to 10 Users
- Unlimited Pages
- Unlimited Spaces
- Templates for Marketing, Product, Program Management and More
- Up to 3 Active Whiteboards Per User
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Looking to learn more about OKR software similar to Confluence? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
The ability to link articles to JIRA helps tie technical issues to real problems that were solved. Confluence is very feature rich and takes some time to learn, but it is worth the investment.
It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.
Cons
Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.
It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing.
"Confluence - handy tool with some shortcomings"
Overall: In all good . However there is room for improvement most notably in the area of import, error messages and the beautifying aspects of it.
Pros: Working with Confluence is easy to do and to learn. Copy and pasting works from documents and you can quickly create good looking documents.
Cons: The import functionality for word is sub par. Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong"
"Best knowledge management and wiki out there"
Overall: If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.
Pros: Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.
Cons: It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.