--- title: "Confluence Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Confluence the right Knowledge Management solution for you? Explore 3719 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136446/Confluence/reviews/" page_type: "reviews" language: "en" --- Confluence 4.5 (3719) [View alternatives](https://www.capterra.com/p/136446/Confluence/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Confluence Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Hadi B Product CoordinatorE-Learning, 10,001+ employeesUsed the software for: More than 2 years. “In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it.“ April 23, 2026 Enguerran M Fullstack web developerSporting Goods, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to formatting problems.“ April 23, 2026 Denis M RecruiterFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take off a star because the lack of a clean, minimalist UI can be exhausting. If they could just clean up the interface and make it less heavy, it would be perfect.“ April 28, 2026 RV Rakhi V QA LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly.“ April 20, 2026 Craig M It infrastructure engineerLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: 1-2 years. “It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest documentation.“ June 18, 2026 Enguerran M Fullstack web developerSporting Goods, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches.“ April 23, 2026 TD Tom D Support ExecutiveComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and keeps everything more organised.“ June 25, 2026 EA Estrella A Software EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation.“ July 9, 2026 ## Showing most helpful reviews Showing 1-25 of 3719 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric T. Director, Digital Transformation Automotive Used the software for: 2+ years ### "Powerful Knowledge Sharing Tool" January 21, 2026 5.0 Confluence is a powerful tool that all organizations should leverage to maximize the knowledge sharing potential. Pros Confluence is one of the most user-friendly content sharing tools. The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. It's best feature though, is the integration with Jira. It simplifies the sharing of knowledge bases. Cons The learning curve for permissions management can be arduous, especially when managing external accesses. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reason for choosing Confluence The Confluence/Jira integration is the primary reason that we went with Confluence. It is seamless. Review Source cF christopher F. Partner Tech Wireless Used the software for: 6-12 months ### "Good daily driver for day-to-day work with Confluence, not a full" August 14, 2026 4.0 This is how the tool behaves for us right now, not how a demo looked. Confluence is what we open for the handoff between the person who does the work and the person who checks it, which is the only context that matters for this review. The part that works: We spend less time reconstructing what happened last week from inboxes and chat. The part that still costs us a little time: settings are easy to lose if you do not live in the product every day. I would recommend it to a similar shop with those limits stated up front. Pros Search and history are good enough that we stopped keeping a shadow copy in a personal note. That is why Confluence stuck after the first month of the handoff between the person who does the work and the person who checks it. The recurring task that used to leak into evenings now finishes inside the workday. It stays out of the way once the habit is formed, which is the highest compliment I give software. Cons What I like least is straightforward. Settings are easy to lose if you do not live in the product every day. Reporting is adequate and not something I would demo to a board without exporting. Those are operational nits, not a reason the product fails at the core job. Review Source KB Katie B. BA Oil & Energy Used the software for: 6-12 months ### "Confluence" May 7, 2026 3.0 Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. Great to share with stakeholders who can view all information in the one place. Pros The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. It also allows you to link to your Jira page which helps keep everything in the one place Cons Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence. It takes a while to get used to using this. Review Source EA Estrella A. Software Engineer Computer Software Used the software for: 2+ years ### "Confluence: Powerful Wiki for Tech Teams, Weak Search" July 9, 2026 4.0 For over 4 years, it’s been our daily single source of truth. It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid value. Pros It’s the perfect central hub for all our technical docs. Having our post-mortems, how-tos, and sprint notes right next to our active Jira tickets makes tracking engineering history incredibly seamless. Cons The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation. The editing UI also feels heavy compared to modern text editors. Review Source SC Satvik C. Technical Operations Analyst Leisure, Travel & Tourism Used the software for: 2+ years ### "Useful tool for keeping team information in one place" September 2, 2026 5.0 My overall experience with Confluence has been good. We use it regularly for documentation , project details , meeting notes and sharing information within the team. It is convenient to have everything available in one place and the integration with JIRA is also helpful. There is a bit of learning curve initially , but once you get used to it , it is pretty easy to use. Pros I like that we can keep all the important team and project information in one place. It is easy to create pages , share documents and update things whenever needed. It also makes it easier to find old information instead of asking someone from the team every time. Cons Sometimes it takes a little time to find the right page, especially when there are too many pages or spaces. It can also be slightly confusing when you are using some of the features for the first time. Review Source AM Anna M. Sales and Marketing Manager Staffing and Recruiting Used the software for: 2+ years ### "Confluence is a Friendly, Reliable and Easy to Implement Digital Team Workspace" August 9, 2026 5.0 Overall, Confluence is a dependable tool that gives us value for money. The customer support team of Confluence is incredible, which gives us increadible experiences. Pros Confluence is a friendly and reliable tool that provides a practical digital workspace that suits our needs. The capabilities of Confluence are outstanding. Moreover, Confluence makes file sharing easy and fast. Cons Since we implemented Confluence in our company, everything has been working amazingly well. I have zero dislikes for Confluence. Review Source EW Emilia W. Network Support Coordinator Facilities Services Used the software for: 6-12 months ### "A Reliable Knowledge Hub for IT and Network Documentation" July 24, 2026 4.0 Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge. It makes collaboration between support teams much smoother and reduces the time spent searching for technical information. The platform is reliable, feature rich, and integrates well with other tools. While there's a learning curve and some workspace organization challenges, it has significantly improved documentation quality and team efficiency. Pros I found Confluence to be an excellent place to maintain network documentation, troubleshooting guides, SOPs, and configuration notes. Having everything organized in one searchable location made it much easier to resolve recurring issues and share knowledge with the rest of the IT team. File sharing is straightforward, pages are easy to update, and version history helps keep technical documentation accurate. Cons The editor occasionally feels slow when working on pages with a lot of diagrams or attachments. Finding the right page can also become difficult if documentation isn't organized consistently. Some permissions and space management settings take a bit of time to understand, especially for new administrators. Review Source HV Hrithik V. Software Engineer - Trading Systems Financial Services Used the software for: 6-12 months ### "A useful place for team documentation" July 13, 2026 4.0 Overall, Confluence is useful for keeping engineering knowledge and project documentation centralized. We use it for architectural notes, procedures, project pages, and internal guides. It works well, although the quality depends a lot on people keeping pages organized and updated. Pros It's useful having documents, project notes, runbooks, and team processes in one place. It works especially well for sharing information that needs to stay available beyond a Slack thread. Cons Pages can become outdated or hard to find, especially when different teams organize their spaces differently. Search is helpful, but it can still take time to locate the right version of a document. Review Source aP aniket P. senior software engineer Information Technology and Services Used the software for: 1-2 years ### "Effective Collaboration and Documentation Tool for Data Engineering Teams" July 28, 2026 5.0 As a Data Engineer, I used Confluence to document data workflows, dbt validation processes, raw data validation steps, and technical designs. It helped the team maintain clear project references and reduced dependency on individual team members for information. We also used Confluence along with Jira tickets to track requirements, changes, and implementation details, which improved collaboration between technical and business teams. Pros Confluence helped our team maintain project documentation in one central place. During the LendingTree project, we used it to document data processes, technical details, and project knowledge. I liked how easy it was to create, update, and share documentation with developers, analysts, and other stakeholders. Cons As the number of pages grows, finding the right information can sometimes take time. Better search accuracy and easier content organization would improve the experience. Review Source JC Jessica C. Operations Manager Pharmaceuticals Used the software for: 1-2 years ### "A decent team collaboration platform" July 31, 2026 5.0 I've had a generally positive experience with Confluence, using it regularly to collaborate with my team and keep track of projects. It's user-friendly and integrates well with other Atlassian tools, but occasional glitches and minor interface quirks prevent me from giving it a perfect score. Pros Confluence has been pretty solid for our team's collaboration needs. We've used it for creating and sharing documents, tracking projects, and even hosting meetings. The workflow is pretty intuitive, and we've found it easy to set up new spaces and pages as needed. Cons One minor gripe is that the mobile app can be a bit clunky at times, especially when trying to edit documents on the go. It's not a huge deal, but it's something we've had to work around. We've also found that some of the advanced features take a bit to figure out, but overall, it's a great tool. Review Source FY Faz Y. Senior Product Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Collinson is a power user of Confluence " January 13, 2026 5.0 Overall we love it, we use it a lot in our product a tech teams we've found that the customer support is super responsive in getting back to us regarding any software issues which we may have which have been very few. Pros For us at Collinson, Confluence has become a staple due to a number of reasons. Firstly it's super easy to use and understand and then some of the features and how they have improved over time has been great for us. Cons I don't think it's the cheapest software in terms of what it does it's got a a lot of value but for teams which are large it can become costly. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We found confluence to be a a more scalable solution as we grew into bigger teams with much more data. Review Source NP Neha P. Incident Manager Telecommunications Used the software for: 2+ years ### "Strong Collaboration Platform That Can Get Cluttered" May 1, 2026 5.0 My overall experience with Confluence has been very positive. It’s a powerful tool for team collaboration, documentation, and knowledge sharing. I’ve used it extensively to create and manage documentation, track processes, and maintain a centralized knowledge base, which has significantly improved team efficiency and transparency. That said, the experience can vary depending on how well the workspace is structured and maintained. In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate. Despite a few limitations like occasional performance issues and basic formatting constraints, it remains a reliable and valuable tool for collaboration across teams. Pros What I liked most about Confluence is how it brings everything into one centralized, well-organized workspace. It makes documenting processes, sharing knowledge, and collaborating with team members very seamless. The page hierarchy and search functionality make it easy to find information quickly, even in large projects. I also appreciate how easily it integrates with other tools, especially Jira, which helps keep development and support work aligned. Overall, it significantly improves team collaboration and transparency. Cons What I liked least about Confluence is that it can feel slow and cluttered, especially as content grows over time. Without proper structure and maintenance, spaces can become disorganized and hard to navigate. The search feature, while helpful, doesn’t always return the most relevant results. I also found formatting to be somewhat limited compared to other documentation tools, and managing permissions can sometimes be confusing. Review Source Hadi B. Product Coordinator E-Learning Used the software for: 2+ years ### "Reliable and Flexible Documentation Tool for Growing Teams" April 23, 2026 5.0 In general, Confluence is a dependable and indispensable software that ensures the documentation is always up-to-date and team collaboration is supported. As a technical product support person, it is very important for me to have a very good organised knowledge base, and Confluence help me a lot in creating, updating and sharing information through different teams. If you add Jira to the mix, you get a really strong environment for monitoring work and recording workflows. Though there are some issues with large scale organization, it is still one of the best tools for structured documentation and internal knowledge management. Pros Confluence very effectively centralizes documentation and provides a single source of truth among many different teams. Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and multimedia. In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it. Confluence is particularly useful for product documentation, process guides, and cross-team knowledge sharing. Cons Unstructured and poorly governed large spaces can lead to navigation challenges. There can be instances when search results bring up old pages and managing permissions for multiple spaces can take up a lot of time. Although the editor is quite flexible, it can sometimes get sluggish for heavy pages. Some advanced formatting features are only available through plugins, which may make things a bit more complicated. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 2+ years ### "A Reliable Central Hub for Team Documentation and Collaboration" April 21, 2026 4.0 Overall, my experience with Atlassian Confluence has been positive. It works well as a central place for team documentation and knowledge sharing, and it has helped reduce the need to switch between multiple tools. It’s fairly easy to use once you get familiar with the structure, and creating or updating pages doesn’t require much technical knowledge. The way information is organized into spaces and pages makes it manageable, especially for larger teams. File sharing is one of the more useful parts of the platform. You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier. It’s also helpful that files stay linked to documentation instead of being scattered across emails or separate drives. For day-to-day use, this works well, although it’s not as strong for more complex file management needs. File conversion and previewing is convenient for common formats like PDFs, Word documents, and spreadsheets. Being able to view files directly inside Confluence without downloading them saves time and makes quick reviews easier. However, if you need deeper editing or conversion, you still have to rely on external tools, so it’s more of a viewing convenience than a full document processing feature. Customer support is generally decent, especially with the help of documentation and the community forums. There’s a lot of self-service material available, which makes it easy to find solutions to common problems. Direct support experience can vary depending on the plan, but overall it’s reliable for most standard issues. There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content. Search can also feel inconsistent at times. But these issues don’t outweigh the overall usefulness of the platform. In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools. Pros What I like most about Atlassian Confluence is that it gives us one place to keep all our documentation instead of it being scattered across different tools. It’s really helpful for staying organized, especially when working with a team. In terms of ease of use, the editor is pretty straightforward. You don’t need to be technical to create or update pages, and adding things like tables, images, or notes is simple. The way content is structured into spaces and pages also makes it easier to navigate once you get used to it. File sharing works well too. You can attach files directly to pages and keep everything in context, which saves time compared to searching through emails or shared drives. It’s especially useful for team collaboration because everyone can access the latest version of a file in the same place. However, for larger file management needs or complex folder structures, it can feel a bit limited compared to dedicated file storage tools. File conversion is generally smooth for common formats. You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient for quick reviews. That said, more advanced formatting or editing still usually requires switching to external tools, so it’s more about viewing and sharing than full conversion capabilities. Feature-wise, the integrations (especially with Jira) are a big plus. It fits naturally into the workflow if you’re already using Atlassian tools. Collaboration is smooth—you can comment, edit together, and track changes easily. From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools. Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common issues. Response times can vary depending on your plan, but overall it’s reliable enough for most use cases. Overall, it helps reduce context switching and makes day-to-day work more efficient, even though you might occasionally run into small bugs or performance hiccups. Cons One thing I don’t like about Atlassian Confluence is that it can start to feel a bit cluttered once you’re part of multiple spaces and pages. Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results. Performance can also be a bit inconsistent. Sometimes pages take longer to load, especially if they have a lot of content or embedded elements, which can interrupt the workflow. Another downside is that permissions and page structure can get confusing, especially for new users. It’s not always clear who has access to what, and managing that can take some time. Lastly, while it has a lot of features, some of them feel a bit limited unless you start adding plugins, which can increase cost over time. Review Source SM SAJJAD M. Logistics Manager Health, Wellness and Fitness Used the software for: 2+ years ### " Great for Jira users, a bit heavy for simple note-taking." May 25, 2026 5.0 Overall, Confluence provides exceptional value for the money by serving as our company's single source of truth. It has transformed how we create, share, and maintain critical business SOPs. The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the friction of technical writing. It’s an essential tool for any organization that relies heavily on clear, up-to-date documentation. Pros The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs. The AI writing improvement tool is fantastic at taking rough drafts and instantly making them look polished, professional, and clear. Additionally, the auto-title feature works beautifully—it scans the content of the SOP and generates a highly accurate, relevant title that matches the subject perfectly. It saves our team a ton of time and keeps our documentation incredibly organized. Cons While the documentation and AI features are excellent, the search functionality can still be a bit rigid if you don't know the exact keywords of an older document. Also, if you don't establish a strict page hierarchy early on, the file-sharing and space structures can become cluttered quickly. Review Source Kiran R. Senior Product Consultant Information Technology and Services Used the software for: 2+ years ### "Perfect for documentation, but scope for improvement!" January 17, 2026 5.0 Overall experience has been good. The permissions and the page creation are ably supported online. The addition of AI ROVO is coming up well and will be better once it manages to store the prompts. Pros Confluence offers the flexibility to update, share, collaborate and contribute on documents. We have our product features and each of its user story created in Confluence with images, diagrams, flowcharts. Users find it extremely easy to use and refer to it whenever required. Moreover, the spaces and sections can be organized to map the relevant user stories to the user journeys. Cons It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow. This issue is resolved once we refresh the page. The user experience of the dashboard can improve a bit more. Review Source saidi B. product designer Design Used the software for: Less than 6 months ### "Great for Team Documentation, but Needs Better Organization Over Time" April 6, 2026 5.0 My overall experience with Confluence has been positive, especially for organizing and sharing information within a team. It’s very useful for documenting projects, keeping track of decisions, and making sure everyone has access to the same information. Once things are structured properly, it becomes a reliable source of truth for the team. That said, it does require some discipline to keep content clean and up to date. Without that, it can quickly become cluttered and harder to navigate. Overall, it’s a solid tool for collaboration and documentation, particularly in team environments where clear communication and knowledge sharing are important. Pros What I like most about Confluence is how well it centralizes knowledge and makes documentation easy to manage. It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information without confusion. The structure with pages and spaces helps keep things organized, even for larger teams. I also appreciate how it integrates smoothly with tools like Jira, which makes it easier to connect documentation with actual tasks and workflows. Overall, it simplifies knowledge sharing and helps teams stay aligned without wasting time searching for information. Select 4 more words to run Humanizer. Cons What I like least about Confluence is that it can get messy over time if it’s not well maintained. Pages pile up, outdated content stays there, and it becomes hard to find the right information quickly. The search isn’t always reliable either, especially when you have a lot of content. You sometimes know the info exists but still struggle to locate it. It can also feel a bit heavy and slow, particularly with large pages or when multiple people are editing at the same time. Review Source DH Dan H. Helpdesk analyst Education Management Used the software for: 2+ years ### "Not a bad tool with some considerations" March 27, 2026 4.0 My overall experience is good. We use it in a limited form, we create a page and name it, set up if we require a tree directory so we can have sub pages and folders and build from there Pros It's a centralized document management system that allows our team to collaborate and share knowledge to allow any of us to carry out tasks that we otherwise would not have the knowledge to do so Cons There is a required learning curve and before a certain level of understanding is attained it can be a little difficult to get setup and going. Each page has to be unique so we sometimes need to be creative with our titles as it can't cope with duplicates under different categories, so for example Google under user process guides, you can't also have Google under say troubleshooting. Review Source SI Solomon I. MD Information Technology and Services Used the software for: 2+ years ### "Confluence: Collaborative Documentation and Project Management Platform of All Times" September 5, 2025 5.0 All processes encompassing company files from file conversion, storage and sharing has been at breeze with Confluence. Pros Confluence is a crucial platform for knowledge base management, file management and project documentation. The availability of robust security features including access controls and user permissions is what I like most about Confluence. Cons So far everything has been so good on my end when using Confluence to not only manage files and projects but also to document products. Review Source JM Joseph M. Customer Concierge Consumer Services Used the software for: 2+ years ### "Confluence is very user friendly." October 3, 2025 5.0 Confluence is very easy to use. It makes performing your daily task easier especially when your work involves handling multiple files and resources. Pros Confluence makes Knowledge Management very easy especially when locating resources. Search features, File conversion and File sharing is readily available and is very useful in performing daily tasks. Issues rarely happen but customer support is very easy to contact. Cons Making search can be difficult especially if there are a lot of resources related to your search. You have to be very specific with the search. Review Source IW Isla W. Mid-level Operations Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "A Day in the Life of Confluence" July 11, 2026 4.0 I've had a generally positive experience with Confluence, using it regularly to collaborate with my team and document project progress. While it's user-friendly and has a robust feature set, I occasionally encounter minor glitches and wish for more customization options to suit our specific workflow needs. Pros We love how Confluence's collaboration features work well enough for our team of 20. Creating and editing pages is pretty solid, and the commenting system is intuitive. We've used it for about a year now, and it's become an essential part of our workflow. Cons One minor thing that took a bit to figure out was the integration with our existing project management tool. It's not a huge deal, but it would be great if Confluence had better documentation on this. Review Source MM Monicah M. System Administrator Construction Used the software for: 1-2 years ### "Honest perspective with Team collaboration with project documentation & Content editing." June 1, 2026 5.0 Great adulation with it's smooth content editing and seamless team collaboration with project documentation. Pros I really adore it for smooth content editing and seamless team collaboration with project documentation. Cons Great for smooth content editing and seamless team collaboration with project documentation with intuitive user interface, Review Source Namratha C. Product owner Information Technology and Services Used the software for: 1-2 years ### "Powerful Team Documentation with Strong Collaboration Features" February 23, 2026 5.0 works especially well for teams managing requirements, technical documentation, and shared knowledge Pros Its great for creating structured page, organizing content by spaces, and collaborating in real time Cons Without strong governance and structure, spaces and pages makes hard to find the information quickly Review Source OM Oliver M. Cloud Architect Computer & Network Security Used the software for: 2+ years ### "Solid plattform for agile development " June 4, 2026 4.0 overall very usefull, if used correctly. In the end it‘s a good tool and is very effective in the hands of the right people Pros Agile software development and Confluence are the de facto industry standard, so new hires will be easily onboarded Cons Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations Review Source PS Paul S. Software Engineer Computer Software Used the software for: 2+ years ### "Once you master Confluence...you won't know how you lived without it!" January 8, 2026 5.0 Confluence helps makes my development life easy. It allows me and my team to create and maintain our knowledge base. It also facilitates collaboration with others in the company outside of our team. Obviously, it integrates perfectly with Jira and other Atlassian products. Pros You can't have Jira without Confluence! Confluence works great for collaboration and as a knowledge base for development work. Once you understand how it operates, it becomes a powerful and efficient tool. Cons Management may complain about the cost of Confluence and Jira. Sometimes there are issues with complex search, which could be improved. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.