# Page 23 | Confluence Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Confluence the right Knowledge Management solution for you? Explore 3661 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136446/Confluence/reviews --- Confluence 4.5 (3661) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 23 - Reviews of Confluence ## Showing most helpful reviews Showing 551-575 of 3661 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Software engineer Information Technology and Services Used the software for: 2+ years ### "Confluence is just one Corporate Wikipedia!!" February 15, 2023 5.0 Very much satisfied with the one stop site to create, store and transfer data and content on various topics across the organization. Pros The flexibility to create pages and projects and add in all the information and knowledge at one place for anyone to use has made many things easier in the organization. Very good user interface and basic editor features available to create custom dashboards. Very good access control in place and version control feature available Cons Some times attachment with same name doesn't override instead creates a draft of the existing one. When version control is in place, this is a trouble for users to delete and reupload it again. Also search engine could be improved for it shows irrelevant pages when we send any query Review Source VR Verified Reviewer Product Computer Software Used the software for: 1-2 years ### "Confluence Review" February 2, 2023 5.0 We love it, some people on the team like to use every part of it, because it really does offer everything you need for project management with improving collaboration and knowledge management processes. Pros Transparency and getting everyone on the same page is the best part about Confluence, it provides a clear overview of who is responsible for specific tasks, making it easier to track progress and identify potential roadblocks, commitments and a generalized picture of where everything stands. Cons At times there are lots of things that are going on in Confluence which is why we decided to use it for only specific things, it can get crowded and overwhelming with everything that it offers. Review Source Mayur G. Software Engineer- Test Computer Software Used the software for: 2+ years ### "Confluence\_Fabulous Software" October 31, 2022 5.0 Pros Reporting and information storage both the feature are most important while we are dealing with data. Cons Not a single cons found , everything is well designed Review Source Elen K. Product Owner Information Technology and Services Used the software for: 2+ years ### "Powerful Collaboration Features" June 12, 2023 5.0 Confluence is a powerful collaboration and documentation platform that offers centralized knowledge sharing, versatile content creation, and strong collaboration features. Its customization options, scalability, and integration capabilities make it suitable for teams of various sizes and enterprise environments. However, users should be aware of the learning curve, potential complexity for basic needs, search functionality, performance issues, and the pricing structure when considering Confluence for their team collaboration and documentation needs. Pros Confluence offers a wide range of features for cooperation, including real-time editing, inline comments, and task management. These features enable teams to work together seamlessly, provide feedback, and stay aligned on projects and tasks. Cons In larger Confluence instances with extensive content or a high number of users, some users have experienced performance issues, such as slow page loading or delays in editing and saving changes. While Atlassian continuously works on performance enhancements, this aspect should be considered for organizations with significant usage requirements. Review Source Saloni D. Associate Software Developer Financial Services Used the software for: 2+ years ### "Knowledge Management tool for your Project" December 12, 2022 4.0 Pros 1\. A single repository that houses all the current and gathered data necessary for your project.2. Restricting access to particular individuals for specific documents.3. Great versioning system for documents4. Templates for many page types, such as project planning and how-to pages.5. You can manage teams and construct hierarchical structures thanks to Confluence Spaces and Pages' organised nature. Cons 1\. The page doesn't update in real time while several people are working on it.2. Less add-ons and customizations as compared to other competitor products.3. Since content cannot be created while the page is being edited, every page you save becomes live.4. Search option does not work up to the mark. Review Source BM Benson M. Research and Development Analyst International Trade and Development Used the software for: 2+ years ### "Confluence digital workspace makes it easy to work from anywhere. " November 14, 2023 5.0 We are using Confluence to facilitate our work mostly our remote work and it does an amazing job of uniting us and bringing us together to work as a team and collaborate on our work. This has seen us carry out successful remote projects. Pros We really love using Confluence as it gives us a workspace where we can easily connect and collaborate on our remote work as if we are working from a single desk. It keeps all our project details including plans in a safe and easy to access location making it a reliable knowledge base where everyone can have access any information they need without any struggles. This helps us to always be on the same page when working on projects and in return, we get to be more useful and productive both as a team and at individual level. Cons Confluence has always showed us the perfect side of it and so far, nothing seems complicated about it. Review Source Pradeep P. Senior Business Analyst Business Supplies and Equipment Used the software for: 1-2 years ### "Confluence knowledge management tool Review" January 11, 2024 5.0 Over Amazing experience. Very user friendly. Graphical user interface is very east to use and self explanatory. Amazing experience as a senior Business analyst while managing the training for the new users. Pros Amazing collaboration and content sharing platform. Can save your training material and videos and central repository. Very easy to access and organize the knowledge base for the organization. Cons Some time behave very slow while updating the document to the repository. Editing a document at the repository it self is a cumbersome task Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Confluence Strong User Community. Exceptional feedback from the users Very easy to use GUI Review Source VR Verified Reviewer Quality Assurance Team Lead Consumer Services Used the software for: 2+ years ### "Confluence to influence! " December 27, 2022 5.0 Good overall! Just needs to improve the search feature. Pros From uploading files to tagging someone, Confluence is very useful especially for remote work where you have to find an existing file/ticket. Cons Search feaure can be improved to make it more less time consuming. Review Source KG Kanika G. Operations Officer Research Used the software for: 2+ years ### "Every document under one roof " December 20, 2022 5.0 Every process details under one roof is what makes the beauty of this product. Don’t have to look back in emails to search for link but a simple search bar in confluence provides you with every link attached to that particular item. Pros \- User friendly - best place to keep contents related to any processing structure- Easy to send link to any person in an organization Cons Haven’t encounter any limitation related to Confluence yet. Review Source VR Verified Reviewer Professional Quality Information Technology and Services Used the software for: 2+ years ### "Confluence and Project Management" June 15, 2022 5.0 Sharing project details is very easy with this, save lots of space on your system also very well organized. Pros best part is you need not to save a lot of documents at your local machine. You can refer to confluence as and when required and access the docs as per project. Cons It take more time to get access, also if your organization is controlling the software then no direct option available to change the password. Review Source VR Verified Reviewer CEO Accounting Used the software for: 6-12 months ### "A Comprehensive Review of Confluence: Good Points, Bad Points, and Overall Experience" December 30, 2022 5.0 Overall, I've found Confluence to be a powerful and flexible platform that has greatly improved our team's productivity. Pros As a user of Confluence, I have had a mostly positive experience with the platform. One of the standout features for me has been the ability to create and share pages and spaces with my team. This has made it much easier for us to collaborate on projects and to stay organized.Another key feature that I've appreciated is the integration with a wide range of other tools and platforms. Confluence integrates with a variety of other productivity and collaboration tools, which has made it much easier for us to manage our work and stay on top of our tasks. Cons There are a few points that I've encountered as a user that could be improved:Limited free plan: Confluence's free plan is somewhat limited in terms of the number of users and the amount of storage you can have. This can be a drawback for small businesses or teams that need to manage a large volume of data and have a larger team.Complexity: Some users have reported that Confluence can be complex to set up and use, especially for those who are new to project management software. The platform offers a wide range of features, and it can take some time to learn how to use them effectively.High price: Confluence is a premium product, and it can be expensive compared to other project management tools on the market. This may not be a viable option for small businesses or organizations with limited budgets. Review Source VR Verified Reviewer Cost Engineer Airlines/Aviation Used the software for: 2+ years ### "Confluence works great for personal and project wikis" May 17, 2022 5.0 Confluence is reliable and easy to use. We use it throughout our entire company for engineering and project management, including production. Pros Confluence helps keep our files organized, visible, accessible and useable by using our wikis. Cons There was a fair amount of personalization required to get Confluence to work best for our needs. Review Source GS Geraldine S. Operations Project Manager Information Technology and Services Used the software for: 2+ years ### "The go-to documentation & knowledge sharing platform" February 10, 2024 4.0 Pros A lot of flexibility when it comes to structuring documentation, sharing options, organization and formatting. Great integrations with other plugins (example: Jira obviously, Bitbucket obviously, but also G-suite, Miro, and more). Templating system makes SOP implementation more efficient. Page-level permission control over who can see and edit the pages is very useful for admin documentation and people management documentation. Cons Like all Atlassian products, it's going to cost you an arm and a leg - especially if you want the nice extra features. For around 150 users, it can run you up to $3k/month, without the add-ons. Also, have to say, I'm not a big fan of the pdf exports, the formatting can be really off from the original page. Review Source Katebah A. Corporate Account Executive Leisure, Travel & Tourism Used the software for: 2+ years ### "Confluence is a must have " March 5, 2022 5.0 Pros This software is very easy to use and when bill out for different departments and for the company as a whole it can allow for all the information everyone needs in one place. I appreciate the opportunity to navigate through the platform and collaborate with my peers on different projects, documents, and overall processes since we have access to the platform across the company. Cons Depending on how it is set up it can either be a very easy to use platform or a very frustrating and difficult place to navigate. If it is built in mind to make sure employees have all the resources they need it will be very successful and if it is only for 1 to 2 departments to start with it will be very difficult. Review Source NS Nutsa S. Head of Operations Information Technology and Services Used the software for: Less than 6 months ### "Amazing tool for knowledge management, sharing and documentation" September 23, 2022 5.0 Overall Confluence is one of my favorites and one of the must-have tools. It is also great that the product is evolving and becoming more and more sophisticated, so if there is something you don't like now, that might change. Pros Confluence is user-friendly. I like that there could be created multiple spaces, also spaces could be linked with Jira projects. Text editing tools are also useful, especially info panels, tables, and the opportunity to integrate with other productivity tools, for example, the one I love: integration with miro and the ability to insert Miro board. Cons I think Confluence is better if you are already using other Atlassian products, but if you are using other project management tools you may want to go with Stonly or Notion for smaller teams. I think Confluence is the best option for bigger teams who already use Jira and have some other tool as a customer education platform. Public pages I have seen are better designed in Stonly or Notion - easy to navigate and more beautiful to the eye. For educating customers interactive knowledge base is very important - you don't want to have that much text content that will never be read. Reason for choosing Confluence I chose Confluence over OneNote that came with Office 365, because Confluence is more user-friendly and integrated with other Atlassian products. Review Source JK Jayasurya K. Associate Software Engineer Information Technology and Services Used the software for: 6-12 months ### "The Ultimate Collaboration Tool for Teams" February 15, 2023 4.0 Overall, while there are some areas for improvement, Confluence is generally well-regarded as a highly effective collaboration tool. Its comprehensive range of features, customization options, and integration capabilities make it a top choice for teams looking to streamline their work and improve collaboration. Pros As a user of Confluence, I can confidently say that what I like the most about this collaboration tool is its ability to bring teams together and streamline their work. With Confluence, it is easy to create, share, and collaborate on content in real-time, regardless of where team members are located.One of the key features of Confluence is its flexibility, allowing users to create pages in a variety of formats, including text, images, videos, and more. This makes it easy to create and share content with team members, and to ensure that everyone is working from the same page. The software also supports real-time editing, which means that multiple team members can work on the same document at the same time, making collaboration more efficient and effective.Another feature that I appreciate is the ability to integrate with other tools and software, such as JIRA and Trello, which makes it easy to bring together different aspects of a project and keep everything organized. The software is also highly customizable, with a range of themes and plugins available to tailor the platform to specific needs. Cons One common criticism is that the platform can be a bit overwhelming, particularly for new users who are not familiar with the software. Some users have reported that the sheer number of features and customization options can be difficult to navigate, and it can take some time to get up to speed with all of the functionality. Review Source TB Thomas B. CEO / Head of growth Marketing and Advertising Used the software for: 2+ years ### "The Ultimate Knowledge Hub for Seamless Idea Management and Unbeatable Collaboration" April 22, 2023 5.0 Our whole team are happy users of Confluence, as the tool has been a positive and beneficial productivity tool for our team. Pros Using Confluence you really appreciate its user-friendly interface, powerful collaboration tools and robust knowledge base management functionalities. Confluence empowered us to easily create, organize and share content with our entire team, making it our go-to solution for efficient idea management, knowledge sharing and alignment between current and future team members. Most importantely, the ability to integrate with our other tools and serbices made it seamless for keeping knowledge synced and shared across the team. Cons With so many great features it can be quite overwhelming for our junior and newer team members to onboard as the learning curve is quite steep. Alternatives considered [YouTrack](https://www.capterra.com/p/123548/YouTrack/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Notion](https://www.capterra.com/p/186596/Notion/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Reason for choosing Confluence The loading speed of documents, tickets and content, value for money and integrations with Jira. Switched from [YouTrack](https://www.capterra.com/p/123548/YouTrack/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Speed, value for money and integrations with Jira. Review Source Heinz K. Development Manager Computer Software Used the software for: 2+ years ### "A Powerful Tool for text management, but has its weaknesses" November 6, 2023 4.0 It is a great tool for text editing as long as you are the only person using it. It is lacking powerful commenting and reviewing tools, which makes it no optimum choice for collaborative work. Pros Due to its Wiki approach, users are not distracted with creating document structures or linking between separate documents. The whole content base looks like one big document Cons It lacks collaboratioon tools, e.g. it is not possible to comment on changes other people made, like in Microsoft Word. Review Source ACI Alexandru Cristian I. QA Engineer Internet Used the software for: 1-2 years ### "Happy user of Confluence" May 17, 2022 4.0 The experience with Confluence is smooth, and the application does what it says it should Pros The ease of use The multitude of features The integration with Jira Cons Don’t have a con at the moment, just something that I’ve noticed is that the servers can be overwhelmed sometimes. Review Source EB Elsa B. Head of Marketing Education Management Used the software for: 1-2 years ### "Make onboarding easier!" September 9, 2022 5.0 Pros Confluence is as essential as any other software for your company’s (and team’s) success. Makes the onboarding of your new teammates an ease. Having a place where you can learn anything and everything about the documentation (or knowledge) of your company will help your team to succeed and passively teach them self-learning. Forget the questions on how to do this or that, or having to repeat the same thing a hundred times. Send a link to the topic they need info on and done! Cons Nothing, I absolutely love working with Confluence and Atlassian in general. Review Source KR Karan R. Cyber Security Risk Manager Logistics and Supply Chain Used the software for: 2+ years ### "Great tool for tracking and keeping on top of tasks as well as prioritisation " September 11, 2023 5.0 Fantastic would continue to use and look forward to more features being added Pros The usability and collaboration features are fantastic including the additional features of status date Jira links etc Cons Not a lot that I don't like- maybe some of the features could be highlighted and explained a bit better - I don't think they get enough usage Review Source Nhan N. Software Engineer Banking Used the software for: 2+ years ### "Standard for enterprise" January 7, 2022 5.0 Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space and some workflow built around it. It works well for us in most use cases. We use Confluence for all kinds of documentation: deployment signoffs, release notes, technical documentation. However, it does not perform well on large space and complex pages. Search and Sidebar navigation can have some improvements as well. Pros Rich third-party integration: I mainly use Confluence to write technical proposals, which have a lot of diagrams. Confluence support many diagram software which allows me to embed the diagram directly into the page. Cons Performance: Sometimes it takes a lot of time just to load a page, I have to take several refreshes to load the page correctly, especially pages with images and embedded content (e.g diagrams). The search feature does not work very well, with a large space, it usually returns too many results, without extra filter, it is difficult to find the right content. Most of the time, I ended up asking my colleagues to find the page I want. Review Source FA Farid A. Sales Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Achieves remarkable outcomes when it comes to monitoring our knowledge base and producing reports." October 26, 2023 5.0 With Confluence's outstanding features promoting collaboration and its versatile tracking methods that are open to feedback, we experience significant time savings when managing our knowledge base and generating reports. Pros Confluence boasts a user-friendly interface that simplifies the rapid location of important pages and the effective sorting of information. It excels in knowledge sharing through cards, ensuring that information remains consistently up-to-date. Collaboration is facilitated through features like tags and commenting, enhancing our understanding of the content within each card. These cards consolidate information and streamline access and delivery. Cons There are no drawbacks to Confluence. It's a surprisingly easy-to-learn service that significantly enhances our knowledge base and consistently delivers impressive results. Review Source Tiziano D. Technical Services Senior Manager Marketing and Advertising Used the software for: 1-2 years ### "A must have for KCS " April 4, 2022 4.0 Pros Confluence makes it easier for teams to have an always up-to-date knowledge base by allowing ease of access and interoperability within different products from the ecosystem. It makes it very easy for everyone involved in daily operations to quickly update our articles with the latest, and most importantly, without having to worry to much about it taking long or being difficult. Campturing documentation at the right moment is of vital importance, and being able to track changes and who did what is essential. Cons Text formating and copy pasting form other sources is not always a great experience. I found excel tables take the worst of this as table manipulation is not great. It is also a bit confusing when working with labels since there are some actions that can only be taken once the article is published and I found some roadblocks in this area while working on drafts. Review Source VR Verified Reviewer escritor Performing Arts Used the software for: Less than 6 months ### "Comparte tu contenido de un modo eficiente" September 24, 2023 4.0 Confluence es una potente herramienta de colaboración y gestión de contenido que puede ser muy valiosa para equipos y organizaciones que desean crear, compartir y colaborar en contenido de manera efectiva. Pros Lo que más me ha gustado de esta herramienta es que permite crear una base de conocimiento centralizada para el almacenamiento y acceso rápido a la información. Puedes personalizar la estructura y el diseño de tu contenido, adaptándolo a las necesidades específicas de tu equipo. Además, dispone de un buen sistema de seguridad para proteger la información de la empresa. Cons Si la empresa es muy grande, puede ser un poco complicado manejar este programa, sobre todo se puede hacer un poco lenta la gestión de permisos. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.