# Page 7 | Confluence Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Confluence the right Knowledge Management solution for you? Explore 3680 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136446/Confluence/reviews --- Confluence 4.5 (3680) [View alternatives](https://www.capterra.com/p/136446/Confluence/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 7 - Reviews of Confluence ## Showing most helpful reviews Showing 151-175 of 3680 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SA Shira A. Associate Director Marketing and Advertising Used the software for: 2+ years ### "Great collaboration tool for orgs to share knowledge and info" January 2, 2025 5.0 My experience is that it is an easy tool with many functions to make my team feel in the know and equipped. Pros It’s a great tool for my company to share information and knowledge and to troubleshoot (it tickets) and share news about things going on within the company. Cons Not much bad to say really - just always have to log in each time I use which can be tedious. Review Source NR Neha R. QA Manager E-Learning Used the software for: 1-2 years ### "Working in Confluence " April 3, 2025 5.0 Overall experience is 5/5 . No complaints. Pros It's easier to document information and locate them later. Connectivity with Jira, OneDrive Cons Nothing till now. It works well for our setup. Review Source SS Surbhi S. Social Media Manager Marketing and Advertising Used the software for: 6-12 months ### "Experience with Confluence" April 15, 2025 5.0 Pros It have some of the best templates for meeting notes, project plans, product requirement docs. Also features like online commenting and tagging makes collaboration more seamless. Cons Most of the useful pluging are paid, and the mobile app is not good for editing. Review Source IM Ilkin M. Chief Medical Officer Sports Used the software for: 1-2 years ### "Makes sure our team’s knowledge is organized" June 5, 2025 4.0 Pros Confluence is what I use to write project plans, save meeting notes and make our internal FAQs. It keeps my team on the same page and helps reduce a lot of extra messages. Cons There are times when who can access and alter specific pages in a shared space is unpredictable. Steps must be taken in an audit to check access and prevent visibility errors. Review Source MH Michael H. Key Account Manager Information Technology and Services Used the software for: 1-2 years ### "Ausgezeichnete Plattform für Teamzusammenarbeit und Wissensmanagement" November 12, 2024 5.0 Pros Die umfangreichen Vorlagen und Anpassungsmöglichkeiten erleichtern die Erstellung von Inhalten und die Strukturierung von Projekten. Außerdem schätze ich die leistungsstarken Suchfunktionen, die das Auffinden von Informationen schnell und unkompliziert machen. Cons Obwohl Confluence eine leistungsstarke Plattform für Teamzusammenarbeit und Wissensmanagement bietet, gibt es einige Aspekte, die verbessert werden könnten: 1. \*\*Komplexität und Lernkurve\*\* Confluence kann für neue Benutzer überwältigend sein. Die Vielzahl an Funktionen und Einstellungen erfordert eine gewisse Einarbeitungszeit, bevor das volle Potenzial der Plattform genutzt werden kann. Ohne ausreichende Schulungen kann es für Teams schwierig sein, sich schnell zurechtzufinden. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Unternehmenszusammenschluss mehrerer Firmen zu einer Gruppe und die Vereinheitlichung aller Programme Review Source KA Kholoud A. Senior Medical Representative Pharmaceuticals Used the software for: 1-2 years ### "Helps my team capture meeting notes" May 21, 2025 4.0 Pros I have been upgrading how I manage project docs and team alignment with Confluence. Its a long term memory hub we can trust in audits reviews or even when handing it over to someone else. Cons I had no native batch movers or archives option which would be tiresome in huge projects. I have to move or archive pages one by one if they are related. Review Source PA Pusharlis A. Technology Officer Oil & Energy Used the software for: 1-2 years ### "Track contribution and project history across projects" May 20, 2025 4.0 Pros When reverse or comparing changes are needed for technical documentation or project outlines with multiple people working, I have found Confluence to be helpful because there is less confusion about what was done by whom. Cons Some broken references happen when the internal links do not always update when title changes. We renamed documents and it resulted in the need to manually repair several internal page links. Review Source sO sonja O. Product Manager Computer Software Used the software for: 2+ years ### "Great software" March 19, 2025 5.0 Easy to learn, extremely useful for sharing information and organizing docs. Pros Great place to organize documentation across a company. Cons I wish their AI tool was free and easy to use. Review Source RC Roberta C. Human resource Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Document Management Solution" January 3, 2025 4.0 Pros Document and content management with confluence is easy. The tool has different levels of security that helps in document access control. Its reliable and helps in collaboration. Employee are able to contribute and comments are in real time. Cons The cost of acquiring the license and the long learning curve are the only drawbacks. Review Source MA Mary A. Software Integration Tester Medical Devices Used the software for: Less than 6 months ### "Confluence Review" April 10, 2025 5.0 Overall the tool is good. It host all the need be information at easy access. Pros There is a permissions folder that you can share just among team members. It also allows for the entire company to have access to the same source of information, whenever they need it. It is a digital library for the company Cons I wish the navigation was easier, at times I had troubled finding out which folder had what. Review Source VR Verified Reviewer Content writer Banking Used the software for: 2+ years ### "Easy to use, tough as an administrator " October 6, 2024 4.0 I use it daily to write and create KB articles. My goal is to get something done fast, approved and ready. Confluence allows me to reach this goal. Pros You can very simply layout a Knowledge Base page to make the information easy to find. Searching for information is Super easy Cons There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy. Review Source JJ Joyce J. News Correspondent Broadcast Media Used the software for: 2+ years ### "Confluence Review " December 2, 2024 5.0 Confluence is easy to use and has a user-friendly interface. Pros It connects me to information that I need so that work gets done fast and well. It is easy to track projects with Confluence. Cons There is nothing to dislike with Confluence. Review Source AA Arnav A. Manager, Customer Success Information Technology and Services Used the software for: 2+ years ### "Essential tool for Team Knowledge and Collaboration" October 30, 2024 5.0 I’ve had a lot of experience with Confluence across different companies, and it’s honestly a solid tool for keeping everyone on the same page. We use it for everything—from creating knowledge base pages to updating new processes and sharing team-specific info. It’s where we keep our org charts, team updates, and pretty much any ‘what, why, and how’ documentation. It’s easy to organize things so anyone can jump in, find what they need, and get up to speed quickly. Overall, it’s been super useful for maintaining a central hub of info that keeps everyone connected and informed. Pros Every company I’ve worked at has used Confluence—it’s been super handy for creating knowledge base pages, updating new processes, sharing team-specific info, and organizing org charts. It’s basically the go-to spot for capturing the ‘what, why, and how’ of everything so the team or company is always in the loop Cons Nothing i could think off, its super easy to read and also being a editor i couldn't find any issues which is a big blocker. Review Source JS Jake S. PM Computer Software Used the software for: 2+ years ### "Confluence - Keep your company organized and documented!" January 20, 2025 5.0 Positive! I enjoy using confluence in my day to day. I use it often for my own page creation as well as discovery of other resources. Pros \- Organization of files is super helpful to keep things easily discoverable - Customizations on pages - Integrations with other platforms and services Cons Sometimes permissions. I find often times I forget to change them before sending to a coworker and they’ll need to request access. Review Source MH Michael H. Tech Coordinator Events Services Used the software for: 1-2 years ### "Designed for project documentation needs" June 2, 2025 5.0 Pros Confluence was nice as it supports linking between pages and attaching relevant files right to the documentation. This has allowed me to write in-depth guides that my team uses daily, to clarify project handoffs. Cons The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications. Review Source vN vignesh N. Executive Architect Computer Software Used the software for: 1-2 years ### "Wonderful tool for userstory management " January 16, 2025 4.0 I really like this tool and easy to maintain with easy web access Confluence is open source so does not cost too much amount . Pros Confluence is very user-friendly interface for project management. It is project management, A management management for all it is a great common place Cons Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly . Maybe we can make it more user friendly Review Source KN Kiril N. Developer Computer Software Used the software for: 2+ years ### "Great documentation tool" February 9, 2025 5.0 Confluence is great for structured documentation and team collaboration but can be pricey and slow for large teams. Pros Great for documentation and organises knowledge effectively. Cons Slow performance. It can lag with large pages. Review Source VK Vatsal K. Software Engineer Intern Computer Software Used the software for: 1-2 years ### "Documentation with Confluence" April 23, 2025 5.0 Pros The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users both to search through it. Cons The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times. Review Source EE Elizabeth E. Vp Chief publishing Officer Media Production Used the software for: 6-12 months ### "Confluence: Your platform for team documentation " December 6, 2024 5.0 I have always enjoyed using Confluence because the experience is amazing. It makes managing and creating documents very easy. Even with creating project plans and having the ability to create every good templates depending on the project the team is working on. I also enjoy the fact that I can integrate my other project management tools like Trello. Pros I love how simple it is to use. And the fact that I can edit live in real time with my team members. Cons I do not have anything I like the least at the moment. Review Source TM Terry M. Senior Analyst Mining & Metals Used the software for: 2+ years ### "Great flexibility but requires a bit of work" April 3, 2025 4.0 Pros The flexibility to manage a project is really good compared to other types of softwares. You get great functions of the workload distribution and documentation. Cons Many things require me to manually draw, such as timeline. Would be nice to have a better template to save time. Review Source SZ Stefan Z. Fachinformatiker Information Technology and Services Used the software for: 2+ years ### "Super Wiki, jedoch falsches Lizenzmodell!" November 22, 2024 5.0 Pros Frische, moderne Oberfläche, Großer Leistungsumfang Cons Das Preismodell hat sich leider negativ verändert. Es gibt nun nur noch den sehr teuren Enterprise-Server oder die Cloud-Variante. Beide kamen für uns nicht in Frage. Alternatives considered [Drupal Wiki](https://www.capterra.com/p/207218/Drupal-Wiki/)[XWiki](https://www.capterra.com/p/149030/XWiki/) Reason for choosing Confluence Damals war das Preismodell sehr attraktiv. Der Funktionsumfang ist super Review Source MA Mohamed A. Engineer Airlines/Aviation Used the software for: 2+ years ### " Powerful but Complex Knowledge Management Tool" February 16, 2025 5.0 Pros great platform and evrey one with no prior experience can use it. Cons it shoukd contain some features like Camban board in Jira Review Source HK Heather K. Technical Learning Partner Computer Software Used the software for: 1-2 years ### "Confluence makes knowledge sharing easy" October 23, 2024 4.0 It is a great solution to our knowledge sharing problems. We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find the information they need without having to ask Pros It is a really quick and easy way to share knowledge share documents and collaborate with your team. It enables us to inform our whole business of processes in a streamlined way Cons The UI can be difficult to figure out. Features arent necessarily where you would expect them and I think more work could be done around organizing folders and pages Review Source FK František K. IT Tester Analyst Information Technology and Services Used the software for: 6-12 months ### "Honest Confluence review" November 24, 2024 4.0 I honestly like confluence, its great for managing knowledge base, for storing and sharing information. But I would not use it for personal things. The learning curve is harder than other tools. Pros Pretty UI, lot of features, when you learn all the things you can do with it, it becomes powerful tool for managing knowledge in company. Cons Harder learning curve compared to other tools, UX is fairly good but there are tools with better one. Review Source WW William W. Administrator Education Management Used the software for: 1-2 years ### "Project Planner" March 12, 2025 5.0 Pros It is so easy to learn and to use. The UI looks so great Cons I had issues collaborating it with other tools Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.