# Gingr Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gingr Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/136469/Gingr --- # Gingr Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gingr ## What is Gingr? Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Gingr PreCheck, Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting. Gingr has the highest security and reliability in pet-care software, with A+ ratings in data security, uptime performance and speed. ## What is Gingr used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Kennel](https://www.capterra.com/kennel-software/) Overall rating Based on 214 user reviews Reviews sentiment Positive 91% Neutral 2% Negative 7% Pros & cons Accessible and intuitive interface Flexible business customization options Frequent unresolved software bugs Starting price $95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Gingr alternatives [4.3 (219)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (60)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (271)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136469/Gingr/alternatives/) ## FAQs about Gingr Overview ### What problems does Gingr solve? Gingr solves fragmented pet-care operations by centralizing reservations, client and pet records, payments, agreements, report cards, and staff scheduling. It reduces phone-tag, paper forms, billing errors, missed vaccine tracking, and slow check-ins. Boarding, daycare, grooming, and training teams benefit most, especially front-desk staff, managers, and multi-location operators. Answer based on 145 reviews Overview ### Which roles and teams benefit most from Gingr? Gingr is most used by pet care business owners, general managers, and operations leaders who need to run boarding, daycare, and kennel workflows efficiently. Office, customer service, and HR teams use it to manage bookings, client communication, staff coordination, and daily administrative tasks, while executives track performance and support growth. Answer based on 201 reviews Overview ### What company size and industries is Gingr built for? Gingr is built for small pet-care businesses, with 88% of reviewers from small businesses and Veterinary leading at 27%. It also serves Consumer Services at 21%, Hospitality at 16%, and some enterprise teams at 9%, making it a fit for pet-care professionals managing appointment scheduling. Answer based on 214 reviews Features and Usability ### What are the key features of Gingr? Gingr includes core pet-care operations features like reservation management, online booking, client and pet profiles, vaccine tracking, and staff time clock tools. Differentiating features include pet parent portal access, electronic report cards with photos, point of sale with online payments and tips, plus reporting and calendar-based scheduling. Answer based on 106 reviews Pricing ### How much does it cost and what fees or limitations are included? Gingr starts at $95/month flat rate for the Spa plan, with Play at 135 and Stay at 150, plus a free trial. Reviewers say it can pay for itself through fewer errors and stronger revenue tracking, but some small facilities find the monthly cost high and setup time demanding. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Gingr integrate with? Gingr integrates with CardConnect and Broadly, which reviewers mention for payment processing and client follow-up texts. Official catalog listings also show connections to Stripe, Zapier, IFTTT, Kisi, and Meta for Business, covering payments, automation, access control, and social media advertising. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on Gingr? Gingr offers live online training, webinars, documentation, and videos. Frontline staff and nontechnical employees often learn daily tasks quickly because the interface feels intuitive, while admins usually need more time for setup, pricing rules, and customization. Reviewers describe onboarding as smooth with responsive chat support, though larger or more complex operations face a steeper learning curve. Answer based on 26 reviews Getting Started and Support ### What customer support options does Gingr offer, and how do users rate the experience? Gingr offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and thorough, with quick answers through chat and strong follow-up. Some report limited support hours, inconsistent guidance, and frustration when complex issues are harder to resolve through chat. Answer based on 106 reviews ## Pros and Cons Accessible and intuitive interface 94% positive reviews out of 33 Most reviewers indicate the user interface is straightforward, easy to navigate, and accessible from any device. Frequent unresolved software bugs 71% negative reviews out of 35 Most users comment that bugs and glitches occur regularly, with some issues remaining unresolved despite reporting. Micaela M CEO, 11 - 50 employees. "The Gingr team will make updates which affect random parts of the software and they do not catch these bugs. " Flexible business customization options 89% positive reviews out of 28 Most reviewers describe customization as extensive, allowing efficient adaptation to unique business needs and workflows. Margaret S Software Developer, 1,001 - 5,000 employees. "This program outshines its competitors in terms of features and customization options." Responsive customer support team 91% positive reviews out of 22 Most users report quick response times from support, providing prompt, knowledgeable help for questions and issues. Amanda G Human Resources Generalist, 10,001+ employees. "The responses were prompt and helpful, and the dashboard provided a comprehensive view of your day." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.5 (27) 66.67% of 27 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.0 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Appointment Management 4.0 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Pet Grooming 4.0 (20) 80.00% of 20 reviewers that rated this feature as important or highly important For pet grooming businesses Calendar Management 4.0 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 4.2 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Gingr 87 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A repository of information about animals in an organization's care Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Tracks the time an employee has worked A list of events with their respective dates Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Automatically find mutually available meeting time slots across multiple calendars Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Mobile pet grooming business that can work from different locations Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Saves and tracks pet birthdays For pet grooming businesses Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Database containing accurate and up-to-date information on all operational services Send messages via SMS Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.3 (185) 4.3 Based on 185 reviews ## Pricing Value for money 4.3 (178) Free Trial [View pricing plan details](https://www.capterra.com/p/136469/Gingr/pricing/) Spa $95.00 Flat Rate,Per Month It includes: - Appointments Scheduling - Automated Email & SMS - Card Payments - Email & Chat Support - Employee Time Clock - Group Classes - Online Portal - Reporting - Retail - Vaccination Management Play $135.00 Flat Rate,Per Month It includes: - Appointments Scheduling - Automated Email & SMS - Card Payments - Daycare Packages - Email & Chat Support - Employee Time Clock - Group Classes - Online Portal - Reporting - Retail - Vaccination Management Stay $150.00 Flat Rate,Per Month It includes: - Appointments Scheduling - Automated Email & SMS - Card Payments - Daycare Packages - Email & Chat Support - Employee Time Clock - Group Classes - Lodging Calendar - Online Portal - Reporting - Retail - Vaccination Management Value for money 4.3 (178) 4.3 Based on 178 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[ IFTTT](https://www.capterra.com/p/186695/IFTTT/)[ Kisi](https://www.capterra.com/p/147727/Keyless-Door-Access/)[ CardConnect](https://www.capterra.com/p/141024/CardConnect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (209) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (209) 4.4 Based on 209 reviews ## User reviews Overall rating 4.5 Based on 214 reviews Filter by rating 5(153) 4(41) 3(4) 2(4) 1(12) Mentioned topic Sorted by most recent Tiffany T. job title Venture Capital & Private Equity ### "Gingr is the name on the door, but not who's sitting in the office" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 1, 2026 Honestly? It feels like betrayal. Would you believe I just received a response to Gingr's online "chat"? What if I told you I submitted that question back in December 2025? Today is April 30, 2026. Pros The operative word, what DID you like about Gingr? We hired Gingr four years ago because we thought they understood the boarding business. Cons