# Page 9 | Gingr Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Gingr the right Pet Grooming solution for you? Explore 214 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136469/Gingr/reviews

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Gingr

4.5 (214)

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Last updated March 13th, 2026

# Page 9 - Reviews of Gingr

## Showing most helpful reviews

Showing 201-214 of 214 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Rebecca B.  
Owner  
  
Used the software for:

### "The best reservation system!"

March 14, 2015

5.0

We have found Gingr to be an awesome program. It has just about every feature that we need and is very user friendly. It was very simple to learn and navigate through all day for all our employees. Also, the customer service with the team who designed the program is awesome. They are always very quick to respond to any issues and questions and work diligently 7 days a week to make sure we are always taken care. They really know what they are doing.

Review Source

SS

Sarah S.  
Owner  
  
Used the software for:

### "Glad we made the switch"

April 14, 2016

5.0

Looked for a long time at lots of other solutions and was usually put off by user interface. Glad we waited for Gingr to arrive! very easy to get up and running, and great, responsive Support. Navigation around the site is super simple requiring just a few clicks to achieve tasks. Some funky issues with operating two locations that share services, but everything has had an easy workaround while issues got fixed. Highly recommend.

Review Source

SW

Stacy W.  
  
  
Used the software for:

### "Saving Grace"

February 28, 2017

5.0

We are a small daycare/grooming/boarding facility, we switched to gingr from another program that did not have an app and was not as easy to use. Gingr is fantastic, my clients register themselves and schedule appointments which I can accept or not. As we grow, gingr grows with us. They are always just a quick chat session away whenever there is an issue and even have a facebook group for users.

Review Source

ZM

Zack M.  
  
  
Used the software for:

### "Awesome software!"

February 6, 2017

5.0

We started using Gingr in 2015 to start up our new business here in the Cayman Islands. When something is new it can be confusing but there is no going back now that we have everything up to speed! Customer support is there for you all the way and no matter how complex your question may be they will do there best to solve it. I highly recommend this software to every pet business!

Review Source

JC

Jennifer C.  
Owner  
  
Used the software for:

### "Amazing customer service!"

July 29, 2015

5.0

We are new to the Gingr family and have been blown away with the customer service we have received since signing up. We have had a lot of questions and needed tons of support as we go through the set up process and everything has been responded to immediately and with good cheer. We are so excited to be working with the Gingr team to take our business to the next level!

Review Source

RD

Radonna D.  
Owner  
  
Used the software for:

### "Gingr is the best!"

December 15, 2015

5.0

Gingr is hands-down the best and easiest software for kennels, daycares and groomers. It also incorporates a way to reach out to your clients with e-mails, report cards, etc.; making it unnecessary to purchase other software for this purpose. I have had few issues, but when I did report a problem the Gingr team was on it in no time. A great product all the way around!

Review Source

CD

Christopher D.  
  
  
Used the software for:

### "What took me so long? "

February 2, 2017

5.0

We are boarding, bathing, grooming facility operating since 2002. After 15 years of operating software based on Windows 98 we stepped into the 21st Century and found Gingr. We have only been, "live" for a month and it has already improved client communication and staff performance. The support team has been incredibly responsive and helpful.

Review Source

KW

Kayla W.  
  
  
Used the software for:

### "Easy to use and GREAT customer service!"

January 20, 2017

5.0

So glad we made the switch to Gingr! We have everything we need in one simple program and our customers love it too! We no longer have to worry about the little minor details, going over capacity, or going through a TON of paper and paperwork. The customer service is outstanding, anything you need they can help you with, quickly too!

Review Source

JM

Jessica M.  
  
  
Used the software for:

### "Great job!"

November 2, 2015

5.0

We use Gingr for our facility and absolutely love it! Their customer service is out of this world! They always get back to emails promptly and with a solution! It is very user friendly and easy to catch on to! Also, our customers LOVE the report cards! They are unlike any other because you can send them through email or text!

Review Source

MLM

Maria Lyn M.  
  
  
Used the software for:

### "Wish we had started using Gingr sooner"

February 3, 2017

5.0

Gingr is amazing. After 10 years of using paper we finally decided on a software program and could not be happier with Gingr. It is easy to use that means a lot comin from a non savvy computer person. It saves so much time that was spent on paperwork. Staff loves it. Customers love it and the dogs said they love it too!

Review Source

KL

Katie L.  
  
  
Used the software for:

### "Gingr is great"

February 3, 2017

5.0

I am still learning all the cool features and like that they have lots of training videos. The support team gets back to you quickly to help if needed my clients love the report card feature especially since you can add pictures and videos.

Review Source

MJ

Michelle J.  
Owner  
  
Used the software for:

### "I have been using Gingr for 6 months and love it."

December 15, 2015

5.0

I've been in the pet care business for 8 yrs and this is the 1st software that offers everything I need and want for my business. We can stay connected with our clients and they can easily log in to see the activity on their account.

Review Source

PM

Phil M.  
CEO  
  
Used the software for:

### "great product and great customer service"

November 23, 2015

5.0

We really love Gingr. They have responsive customer service and have a modern product. Furthermore, they listen to our needs and are rapidly evolving their software to grow with us.

Review Source

DV

Dawn V.  
Owner  
Veterinary  
Used the software for: Less than 6 months

### "Great!"

December 31, 2018

5.0

Good expierence ... friendly customer service.

Pros

Easy to use ... not complicated. Knowledgeable customer service

Cons

Nothing as of yet. Only been using for a month.

Review Source

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