--- title: "Flipcause Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Flipcause Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more." source_url: "https://www.capterra.com/p/136488/Flipcause/" page_type: "product" language: "en" --- # Flipcause Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Flipcause ## What is Flipcause? Flipcause is the best online fundraising platform for small nonprofits. With a built-in donor database, mobile app, and payment processing, Flipcause is the only tool you need to manage and accept donations, registrations, volunteers, sponsors, and peer-to-peer and crowdfunding campaigns - all from a single cloud-based dashboard. Along with industry-low pricing, every subscription plan comes with Unlimited Human Support and free Concierge Services. ## What is Flipcause used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 340 user reviews Reviews sentiment Positive 93% Neutral 2% Negative 5% Starting price $125 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Donation Management / 2025 - Fundraising / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Flipcause?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.flipcause.com&name=Flipcause) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flipcause 4.6 (340) VS. [4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting Price $125 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (339) Ease Of Use 4.8 (625) Value For Money 4.7 (325) Value For Money 4.6 (589) Customer Service 4.6 (331) Customer Service 4.7 (573) ## Flipcause alternatives [4.5 (1,464)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (488)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136488/Flipcause/alternatives/) ## FAQs about Flipcause Overview ### What problems does Flipcause solve? Flipcause solves fragmented nonprofit operations by combining donations, event registration, peer-to-peer fundraising, website management, donor tracking, and reporting in one platform. It reduces paperwork, manual exports, scattered donor data, and dependence on outside web help. Small nonprofit staff, volunteer-led teams, outreach directors, and executive directors benefit most. Answer based on 253 reviews Overview ### Which roles and teams benefit most from Flipcause? Flipcause is most used by nonprofit executives, development teams, and operations staff who manage fundraising, donor engagement, and organizational administration. Executive directors, presidents, and CEOs rely on it for campaign oversight and reporting, while development leaders, office managers, and assistants use it to run donations, events, communications, and day-to-day workflows. Answer based on 335 reviews Overview ### What company size and industries is Flipcause built for? Flipcause is built for small nonprofits, with 99% of reviewers from small businesses and 53% in nonprofit organization management. It focuses on startup and growing nonprofits with operating budgets of $1 million or less, while also appearing in health, wellness and fitness at 5% and religious institutions at 3%. Answer based on 340 reviews Features and Usability ### What are the key features of Flipcause? Flipcause includes core nonprofit tools like campaign management, donor management, online giving, and website management. Reviewers also highlight recurring giving, event registration, customizable donation and registration forms, and reporting dashboards. Differentiating features include integrated payment processing, peer-to-peer fundraising, volunteer management, and membership management in one platform. Answer based on 188 reviews Pricing ### How much does it cost and what fees or limitations are included? Flipcause starts at $125/month for the Starter plan, with the Growing plan at 200/month; both are billed annually, and a free trial is available. Reviewers often say all features are included at every price point, though some mention added-cost data imports, fee increases, and cost concerns for smaller organizations. Answer based on 37 reviews Integrations ### Which third-party tools and platforms does Flipcause integrate with? Flipcause integrates with Mailchimp, Constant Contact, WordPress, Weebly, QuickBooks Online, Emma by Marigold, Salesforce Sales Cloud, and accessiBe. Reviewer mentions center on email marketing and website connections, while catalog listings show added CRM support through Blackbaud CRM, DonorPerfect, Neon CRM, and Zoho CRM. Answer based on 67 reviews Getting Started and Support ### How easy is it to onboard and train a team on Flipcause? Flipcause offers live online sessions, webinars, videos, and documentation to help teams get started. Reviewers say staff, volunteers, and nontechnical users often learn basic tasks quickly, while admins configuring campaigns, reports, and connected modules usually need more time. Support is described as responsive, with guided help during setup. Answer based on 53 reviews Getting Started and Support ### What customer support options does Flipcause offer, and how do users rate the experience? Flipcause offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as fast, accessible, and hands-on, with helpful guidance during setup and ongoing changes. Some reviewers report occasional delays, limited hours, difficulty reaching staff, or slow follow-up on fund transfer and account issues. Answer based on 188 reviews Website management ### How good is Flipcause for nonprofit website management? Flipcause makes nonprofit website management easy for many teams with built-in editing, campaign pages, forms, and branding controls. Small organizations often value managing site updates without outside developers, while some users find the portal less intuitive, editing permissions restrictive, or support and payout-related issues disruptive to the overall experience. Answer based on 118 reviews ## Who uses Flipcause? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,517 Nonprofit reviews Capterra reviewers highlight these as the features nonprofit buyers care about most: - **Electronic Payments** (**63%** of reviewers rated this feature as critical) - **Credit Card Processing** (**65%**) - **Fundraising Management** (**49%**) Flipcause includes **Credit Card Processing** and **Fundraising Management**, covering two of the top capabilities buyers look for in nonprofit software. However, it does not offer **Electronic Payments**. Instead, it provides other highly valued features, including **Member Database** (**57%**), **Donor Management** (**54%**), and **Registration Management** (**51%**). These tools help nonprofits organize supporter records, track donor relationships, and manage event or program sign-ups, helping businesses keep fundraising efforts organized and giving teams better visibility into community support. Credit Card Processing 4.0 (20) 95.00% of 20 reviewers that rated this feature as important or highly important Accept and process credit card transactions Fundraising Management 4.4 (47) 63.83% of 47 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Donor Management 4.5 (114) 62.28% of 114 reviewers that rated this feature as important or highly important It gives you a streamlined way to track, categorize, and communicate with donors, including sending receipts and thank you notes. Reviewers appreciate easy donor lookup, record keeping, and instant notifications, but some wish for more robust mass email and segmentation options. Registration Management 4.4 (35) 68.57% of 35 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Payment Processing 4.5 (92) 64.13% of 92 reviewers that rated this feature as important or highly important This aspect helps you process donations efficiently, integrate with your website, and transfer funds to your bank. Some reviewers find it user-friendly and cost-effective, but others report slow fund transfers and wish for faster payouts and easier manual entry for multiple payments. Campaign Management 4.6 (87) 66.67% of 87 reviewers that rated this feature as important or highly important Flipcause offers customizable campaign management, letting you organize, track, and update fundraising projects with ease. Users think it’s simple to set up, tailor, and review campaigns, and they value responsive support, though some find campaign links less intuitive. Flipcause 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Flipcause offers customizable campaign management, letting you organize, track, and update fundraising projects with ease. Users think it’s simple to set up, tailor, and review campaigns, and they value responsive support, though some find campaign links less intuitive. - Campaign Planning: Plan and strategize marketing campaigns - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: You benefit from a centralized, accessible contact database that supports tagging, reporting, and relationship tracking. Reviewers indicate it’s valuable for managing contacts, exporting to Mailchimp, and maintaining communication, though some desire improved reporting and bulk email capabilities. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Storage: Store and organize documents in a centralized system - Donation Tracking: With this capability, you can easily monitor donor activity, access detailed donation histories, and generate accurate reports. Reviewers appreciate how it simplifies fundraising, real-time tracking, and bookkeeping, though some mention merging accounts and custom fields can be awkward. - Donor Management: It gives you a streamlined way to track, categorize, and communicate with donors, including sending receipts and thank you notes. Reviewers appreciate easy donor lookup, record keeping, and instant notifications, but some wish for more robust mass email and segmentation options. - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Multi-Campaign: Manage multiple campaigns in one system - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: This aspect helps you process donations efficiently, integrate with your website, and transfer funds to your bank. Some reviewers find it user-friendly and cost-effective, but others report slow fund transfers and wish for faster payouts and easier manual entry for multiple payments. - Real-Time Analytics: Analyze and gain insights into data in real-time - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (336) 4.5 Based on 336 reviews ## Pricing Value for money 4.7 (325) Free Trial [View pricing plan details](https://www.capterra.com/p/136488/Flipcause/pricing/) Starter $125.00 Flat Rate,Per Month It includes: - Contact Database - Data Importing - Full Service Concierge - Risk-Free Guarantee - Website Package Growing $200.00 Flat Rate,Per Month It includes: - Contact Database - Data Importing - Full Service Concierge - Risk-Free Guarantee - Website Package Value for money 4.7 (325) 4.7 Based on 325 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[ Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[ iContact](https://www.capterra.com/p/221118/iContact/)[ GetResponse](https://www.capterra.com/p/153948/GetResponse/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (331) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (331) 4.6 Based on 331 reviews ## User reviews Overall rating 4.6 Based on 340 reviews Filter by rating 5(267) 4(50) 3(7) 2(7) 1(9) Mentioned topic Sorted by most recent ML Mary Louise S. Assistant Controller Non-Profit Organization Management ### "Still waiting for the funds from our donor's contributions!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 1, 2026 The worst was their default on their fiduciary accountability, as my Non-Profit org still hasn't received all of it's donations. Horrible Customer Support. Response - At a minimum it would take 5 to 6 emails request to even get a response. The look and feel of the receipts sent to the donors was very rudimentary and could not be customized. Pros There wasn't a single thing I liked about Flipcause when we had them as a vendor. My non-profit organization transition to another vendor, just prior to Flip cause Chap 11 filing. Cons The biggest heartburn was the significant delay in transferring the funds processed by them our donor's contributions to our bank account. For most 2025 it be transfer in 1 monthly sum but averaging 45 days to receive, then in Fall - They stopped transferring our donor contributions completely. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Christina G. Executive Director Non-Profit Organization Management ### "Flipcasue Review- CRM Low Scale " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2026 Overall, I do not like flipcasue. The biggest challenge has been getting the money that our donors gave online through their platform. We have tried reaching out to support and their office and we cannot get ahold of anyone. Pros Flipcasue has the capability of a donor management system along with website capability. It was efficient to have both things in the same location! Cons While Flipcasue has the capability of receiving donations from your constituents, they are not able to pay out your funds in a reasonable time. Our organization still has $3,000 that we are waiting to get from them. We have been requesting the funds for over 6 months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jenni S. Lead Project Forester Renewables & Environment ### "Flipcause - Issues and delays with receiving donations" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 12, 2025 I would give them 0 or negative stars but that wasn't an option. From 2017 to early 2025 our experience with Flipcause was fine - not great, not horrible but the software worked and donations were remitted. Since spring 2025 our team has wasted countless hours spinning our wheels in an attempt to get critical funds owed to us that are being withheld by Flipcause. Pros Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025. Cons Payout requests have been in a perpetual state of 'processing delay' for over 6 months and we have not received any of the funds owed to us since May 2025. We have submitted numerous requests and have received unkept promises from their \[sensitive content hidden\] As a core function of the software is donation processing & remittance - that they aren't remitting the donated funds is a pretty significant Con. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kristin W. Chair of Development Music ### "Stay far, far away" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 15, 2025 They promised long, delivered short. The promise was that they would build us a website that we could take with us should we decide to leave (a lie); that funds would, upon request, be transferred into our bank account in 7 - 10 working days (a really big lie); and that their reports would be useful to us (so not true - an Excel spreadsheet worked better). Pros At the outset, they were helpful. But the amount of money we paid for the service was much too high, and although supposedly we had a “team” available to us, it’s no good if “team” members don’t respond to emails. Our small non-profit had big, big regrets about working with them. Cons The most egregious behavior came when our small non-profit requested transfer of our funds. FlipCause promises 7 - 10 working days; it always took at least 2 months, several emails, phone calls to the CEO (Sean Wheeler), which were never returned, and threats to file a complaint with the CA Attorney General’s office. We did file a complaint with the BBB. Alternatives considered [Webex Connect](https://www.capterra.com/p/168110/IMIconnect/) Reasons for choosing Flipcause At the time, they promised a great service. Unfortunately, we believed them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dr. The Hon. Rufus W E. President Non-Profit Organization Management ### "Helpful Website Tools but Unreliable Fund Transfers" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 20, 2025 While Flipcause provides some helpful tools for nonprofits, particularly in website support and donor engagement, the core function of reliably transferring donor funds was a consistent failure. This not only caused operational hardship but also reputational damage for our organization. Unfortunately, despite some good support from their team, the recurring issues with fund transfers made the platform unworkable for us. Pros Flipcause was very helpful in redesigning our nonprofit’s website and integrating it with their platform. Their success team usually responds to inquiries in a timely manner and offers useful support on general technical issues. Cons The major issue is the failure to transfer donor funds in a timely manner. Despite their policy stating 7–10 business days for ACH transfers, Flipcause consistently delayed payments, sometimes holding funds for weeks. On several occasions, we had to threaten to cancel before receiving partial resolution. Eventually, we terminated our account because this problem persisted. Additionally, the platform is expensive at $125 per month, which is not justified given these challenges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dawn T. Office Manager Non-Profit Organization Management ### "High Fees, and take forever to have your money" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 27, 2025 You cannot talk to a live person except via chat, they promise to have someone 'look into it'. They make promises they do not keep. Pros I would say none that outweigh the negatives of high fees and holding funds for a month. They have someone to chat with and they can help with technical matters but you wait forever for the money your donors thought they were making accessible to you immediately online. Cons Their transaction fee's are almost DOUBLE what other platforms are. They charge 5.9% + .30 PER TRANSACTION...what donor wants to pay that? And they hold your money for well over 30 days, we have two accounts with them are changing asap. Someone gives online with a credit card, and you don't receive it for at least 21 days. Pretty absurd. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) We mistakenly thought flipcause was better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Julia W. Artistic Director Entertainment ### "Excessively long wait times for funds" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 24, 2025 If you have enough backup funds that you can wait for long periods of time for funds, they are fabulous, but if you rely on donations, registration fees and ticket sales for day-to-day functioning, sadly, we cannot recommend them. Although I hate to walk away from the almost 9 years of institutional history that is easily accessible in our Flipcause Dashboard, I am actively looking for an alternative service. Pros We've used Flipcause since 2017. I've always been really happy with the ease of use, and I've loved that they can handle donations, monthly donations, ticket sales, class registrations, and even peer-to-peer fundraising. It's not the prettiest interface, but we've had no technical issues at all, and when we've had questions about how to use the product, customer service has been excellent. Plus, it's affordable for our small non-profit. Cons Our complaint is that the time we have to wait for funds to be transferred to our bank keeps getting longer and longer. For the first several years, we would always get our transfers within the 7-10 business days it states on the website, but the wait time keeps getting longer and longer, and if you don't aggressively hound them, your funds will not be transferred. I've waited as long as 4 months. It takes them a long time to response, and I just get the same response over and over - they keep saying they are having trouble with their ACH provider, but that trouble has been going on for well over two years. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) We wanted an integrated service that was more streamlined. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Drea B. Executive Director Mental Health Care ### "Stay Away From Flipcause" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 11, 2025 Prior to May of 2024 we loved this company and their platform. Now, I just want to warn people to keep looking. Something is going on there that isn't OK and they aren't transparent about it. Today, it absolutely should not take 7-10 for a merchant account to transfer funds. We work with 3 other merchant accounts and can have our funds instantly or within 3 days and there is no gate keeper. When we hit transfer, they transfer. With Flipcause, you hit transfer and the funds get stuck somewhere for weeks and weeks. I am afraid one day the funds won't even come late. Something is going on there that isn't good! Keep Looking! Pros Prior to May of 2024 I would have rated Flipcause 10 out of 10. We have been a customer for over four years without an issue. That is no longer true and I think anyone considering contracting with this company needs to be aware of the major financial issues that are happening there and with client's donations. Cons The process for moving donations from Flipcause to our bank has always been clunky but workable. We have to request the transfer and then the contract gives them 7-10 days to transfer. That worked fine until mid 2024 when it started taking 2, 3 and 4 weeks. And every transfer requires emails begging for our funds to be released. No accountability, no phone number, no manager to connect with. They are interfering with nonprofits ability to execute their mission by illegally withholding funds with no explanation and no attempt to fix it. The last thing I have time for is finding a new platform and migrating our website but we have zero choice at this point. We have battling this for a year and we are done. Flipcause refuses to let us integrate a different merchant account on our donation page until theirs is working properly. Effectively cutting off our funds with no solutions or recourse. Switched from [Firespring](https://www.capterra.com/p/145050/Firespring-Website-Solution/) Firespring got too expensive. Flipcause has not solved their merchant account issues for a year and the delays for deposits are increasing, up to 30 days. There is no one to talk to about what the problem is and when it will be resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Stuart S. Executive Director Non-Profit Organization Management ### "DO NOT SUBSCRIBE" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 24, 2025 See the "cons". Do not subscribe to this system. Pros The website service is stellar; their response time and profressionalism is second to none. Cons Literally NONE of what they do matters if they are unwilling to transfer donation dollars to our bank account. When we first started with Flipcause, donations happened quickly. Over the last year and a half, every transfer request feels like a wrestling match. I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a live-chat conversation, and then at least 2-3 more emails. And it seems to be getting worse, not better. Our board is suspicious, and I am now forced to contemplate finding a different company - and the painful process involved with moving all of our data and learning a new system. DO NOT SUBSCRIBE TO THIS SYSTEM. If the money part doesn't work, nothing else matters. Switched from [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) We needed help with our website management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VE Van E. President Non-Profit Organization Management ### "BEWARD OF FLIPCAUSE" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 4, 2025 DO NOT USE FLIPCAUSE. WE BELIEVE THEY ARE GOING BANKRUPT AS THEY DO NOT PAY OUT DONATIONS. Pros Good dashboard, good feature set. Good help with our website. Cons Flipcause holds on to your money. They claim to process your donations in 7-10 business days which is already too long, but we have to demand payment months later. The last time we had donations transferred into our account was 2 months ago. This is the 3rd time we have had to threaten them to deposit our donations. They are either incompetent, screwing us by holding our donations in float, or going bankrupt. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Lower fees, which is a joke because we don't get paid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136488/Flipcause/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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