# Flipcause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flipcause the right Nonprofit solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136488/Flipcause/reviews --- Flipcause 4.6 (340) [View alternatives](https://www.capterra.com/p/136488/Flipcause/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Flipcause Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews MB Mari B President, BoardNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support!!! How easy it is to update our website.“ October 8, 2024 KW Kristin W Chair of DevelopmentMusic, Self-employedUsed the software for: More than 2 years. “FlipCause promises 7 - 10 working days; it always took at least 2 months, several emails, phone calls to the CEO (Sean Wheeler), which were never returned, and threats to file a complaint with the CA Attorney General’s office. “ October 15, 2025 ED Eric D Vice PresidentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The team is not just a web team, but have good fundraising ideas and website design for optimal flows from email signups to donations.“ November 9, 2024 CG Christina G Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The biggest challenge has been getting the money that our donors gave online through their platform.“ February 27, 2026 MB Mari B President, BoardNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “They made it very easy to integrate databases of donors to their activity tracker. And to transfer information from our old website to their system.“ October 8, 2024 SS Stuart S Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a live-chat conversation, and then at least 2-3 more emails. And it seems to be getting worse, not better.“ February 24, 2025 JS Jenni S Lead Project ForesterRenewables & Environment, 2 - 10 employeesUsed the software for: More than 2 years. “Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025.“ November 12, 2025 TD Tonya D Executive DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We then have to follow up with "Account Relations" where we have been told it will arrive within another 7-10 business days "they have been experiencing difficulties with their ACH service". “ November 5, 2024 ## Showing most helpful reviews Showing 1-25 of 340 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Evelind S. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Reliable, Safe Payment Gateway for our fundraising" January 8, 2022 5.0 Flipcause has the features we need and the organization is responsive and supportive. We use this application every day. It keeps our non-profit moving forward, allowing us to focus on our work. Pros We selected Flipcause for the ease of use for recurring donations and creating new campaigns. The short payment cycle was another key factor. As a small NGO, we could not afford to wait 15-30 days for payouts. The support team is very responsive and easy to contact when we have an issue. They have strong security and have worked with us to facilitate international donations. Cons The payment page has been slow to load at times but is usually fixed in the next software update. Review Source Response from Flipcause January 11, 2022 Hi Evelind, Thanks so much for the review! We're pleased to hear that Flipcause has made it easy for you to set up campaigns and take recurring donations. And we know how important it is for nonprofits to receive their funds as soon as possible, so we're also happy to hear that you're pleased with how quickly you can access your funds. Don't hesitate to let us know if there's anything else we can do to help! MB Mari B. President, Board Non-Profit Organization Management Used the software for: 1-2 years ### "Flipcause is AWESOME for nonprofits. " October 8, 2024 5.0 FLFR started using Flipcause in 2018. They made it very easy to integrate databases of donors to their activity tracker. And to transfer information from our old website to their system. After 6 years of using Flipcause we are delighted. Their system is easy and secure. We highly recommend their software and services. Pros The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support!!! How easy it is to update our website. It is a reasonable yearly fee for a small non-profit. It has helped Friends of the Locust Fork River be organized, be better at fundraising, and become well known nonprofit in our community. Cons Nothing. We like it all! Since I am to write 40 characters, I can say that some of our board members have struggled a bit getting reports. Other than that it is great. Switched from [Excel Database Tasks (EDT)](https://www.capterra.com/p/136873/Excel-Database-Tasks-EDT/) Because we didn't have everything integrated. The campaigns, the database, the record of donations, etc Review Source DT Dawn T. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "High Fees, and take forever to have your money" May 27, 2025 2.0 You cannot talk to a live person except via chat, they promise to have someone 'look into it'. They make promises they do not keep. Pros I would say none that outweigh the negatives of high fees and holding funds for a month. They have someone to chat with and they can help with technical matters but you wait forever for the money your donors thought they were making accessible to you immediately online. Cons Their transaction fee's are almost DOUBLE what other platforms are. They charge 5.9% + .30 PER TRANSACTION...what donor wants to pay that? And they hold your money for well over 30 days, we have two accounts with them are changing asap. Someone gives online with a credit card, and you don't receive it for at least 21 days. Pretty absurd. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) We mistakenly thought flipcause was better Review Source PH Primitiva H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Good Services" February 3, 2025 4.0 I'm glad I made the switch from what we were using. I find Flipcause easier to use. Pros The combination of the fundraising and the website. Cons The high rates it charges our donors. It would be nice if it could be lower. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Flipcause was more affordable combined with our website. Review Source VR Verified Reviewer Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "Many great features and tons of help" September 5, 2023 5.0 Flipcause enabled me to track donors and donations with much less work and more efficiency than the Excell spreadsheet I was using. When they added Web service, they improved my website and made it look more current. I make most small changes myself, but my Flipcause Success Team helps me with anything challenging or too time-consuming. Pros Flipcause has enabled me to keep running my nonprofit without having to hire extra help. My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. The Help content answers many of my questions, but most of it is easy to use. They also add new features that I love, like the Live Chat that gives me immediate answers to quick questions. Cons It was challenging to set up everything in the beginning, but it runs very smoothly for the most part. I wish someone would write new thank-you messages for each level of donation. My recurring donors must be tired of the same response every time! Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Flipcause Nonprofit focus, and Customer Service availability Review Source Response from Flipcause September 15, 2023 Hi, thank you so much for leaving a great review. It's so great to hear that we're able to help you keep your nonprofit running and that your Success team was always there for you. We're glad you liked our Help Center and our new Live Chat Feature. We're always looking for new ways to help you run a nonprofit easier. Also, thanks for your feedback about writing a new thank-you message. I'll be sure to relay that to the team. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! SS Stuart S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "DO NOT SUBSCRIBE" February 24, 2025 1.0 See the "cons". Do not subscribe to this system. Pros The website service is stellar; their response time and profressionalism is second to none. Cons Literally NONE of what they do matters if they are unwilling to transfer donation dollars to our bank account. When we first started with Flipcause, donations happened quickly. Over the last year and a half, every transfer request feels like a wrestling match. I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a live-chat conversation, and then at least 2-3 more emails. And it seems to be getting worse, not better. Our board is suspicious, and I am now forced to contemplate finding a different company - and the painful process involved with moving all of our data and learning a new system. DO NOT SUBSCRIBE TO THIS SYSTEM. If the money part doesn't work, nothing else matters. Switched from [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) We needed help with our website management. Review Source CM Chris M. Founder and President Non-Profit Organization Management Used the software for: 1-2 years ### "Read their Better Business Bureau Complaints First" December 5, 2024 1.0 Initially interactions when researching Flipcause, in mid-2022, were positive and promising. Fully implementing them and getting support transitioning our website in mid-2023 was less positive and a bit concerning. Ever since we've gotten fully implemented as of 7/1/23 the experience had steadily declined to the point there is zero support and next to no communication. It's not acceptable and as soon as we can get our money, if we get our money, we will be quickly moving away from them. Pros They provide a helpful web package. As a small non-profit, being able to easily update our website, in tandem with implementing donor software, is why we opted to initially move to Flipcause. It is no longer worth the stress. Cons Virtually zero customer service/support. You cannot actually speak with anyone there; all communication must be through email. Throughout the past 18 months we've used them, their response time has gone from within 24 hours, to ignoring most emails altogether. It's infuriating. If you're reliant on the funds that you are raising to operate your nonprofit, be aware that they state that when you request a transfer of your funds it should hit your bank account within 7-10 business days. That timeline alone is ridiculous, but we could manage to that if it was accurate. Never, since we've utilized Flipcause, have we received our money in this time frame. The last transfer request took me a minimum of 5 emails to get a response out of the company, and well over three weeks of waiting, before we received our funds. When they provide a reason for the delay, it never sounds believable. As of right now, it's 12/4/24 and I'm still waiting to receive funds I requested be transferred to our bank account on 11/6/24. Reason for choosing Flipcause The option of choosing a web package with implementation support and ease of use. Review Source LB Linda B. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Makes Our Life Easier" November 8, 2024 5.0 Overall, we are quite pleased with our experience with Flipcause. And once our membership gets used to working with FC, they find it easier too. Pros I have recommended Flipcause to friends over the past 6+ years mainly because it has made my life so much easier, especially when reconciling our bank accounts. Financial transactions are clearly listed and what used to take hours to reconcile, now takes minutes. Campaigns run very smoothly, my success team is very helpful when we occasionally run into a problem. And it's now just a pleasure to work with them Cons There are two things that I like the least: 1. I used to be able to speak to a human being if I had a challenging question; but that has changed almost everywhere and every organization and I do get an email response rather quickly from my team. 2. It used to take 2 or 3 days to transfer funds from FC to our bank but now takes 10 days or more. However, this is becoming more typical of financial institutions of late. I guess it's because of all the fraudulent activity that is out there nowadays. Review Source CM Caroline M. Executive Director Civic & Social Organization Used the software for: 2+ years ### "Was Great but Things have Changed " November 5, 2024 3.0 Recently it’s been pretty terrible. As a non-profit we need donations to function, so them not transferring the donations to our bank account makes it pretty useless. Pros I think it is a really good interface for donors. I also appreciate the monthly donor option. Cons We have had Flipcause for over two years and never had a problem. We are a small nonprofit and rely heavily on individual donations. They claim to transfer funds no later than 10 business days after you request a transfer. The last 3 times I have requested a transfer, I have had to reach out to their accounting department to initiate the transfer after the 10 business days had passed. This time it has been nearly a month since I initiated the transfer and we still have not received our donations. I have put in multiple tickets through their support function. I keep being told accounting will reach out to me and they haven’t (it’s been 5 days). I have also directly emailed accounting twice with no response. I will not be able to pay our bills on time this week because they have not transferred our donations. The fact accounting can’t even give me an update is appalling. We will be trying to find a new a platform which will be a total pain if this isn’t resolved soon. They seem to be holding our donations hostage. Review Source DB Darlene B. President Non-Profit Organization Management Used the software for: 1-2 years ### "Good product for nonprofits" February 3, 2025 5.0 I have enjoyed the fundraising assistance and the bookkeeping made easier for members. Pros Love the customer service. Such quick response with answers and solutions. Cons It is a very helpful product for any nonprofit organization but somewhat costly for a small budget. Review Source KH Kyle H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product at an amazing price" November 4, 2022 5.0 Flipcause is always easy to contact and work with. We're super happy with our partnership. Pros Flipcause helps us do more with less. Our previous software was expensive and to have full functionality it would require us to pay more, but with Flipcause we have everything at the one price. We're able to do everything we need from campaigns to event sign-ups and everything in between. The big thing we love is how much we can customize every element. Cons I wish we had more ability to contact our donors within different segments to help drive donations. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Flipcause Flipcause was built for smaller non-profits so it offered the features we needed at a great price. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Network for Good was way more expensive, charged for additional elements, and didn't offer nearly as much customization. Review Source Response from Flipcause November 17, 2022 Hi Kyle, Thanks for the review! We're so glad you feel super happy with our partnership and that you find us easy to contact and work with. That's what we strive for! It's also great to hear that you can do everything you need, from campaigns to event sign-ups and everything in between, and that you love how you can customize every element. Also, thanks for sharing your suggestion to have more ways to contact your donors within different segments to help drive donations. I'll be sure to share it with the team. In the meantime, don't hesitate to reach out with any questions or concerns! TI Thea I. Webmaster; Database Manager Religious Institutions Used the software for: 2+ years ### "Flipcause has helped us raise more money than we were able to before" June 2, 2023 4.0 Flipcause is helping us to take in more donations because that is its focus. We are able to funnel program registrations through the Flipcause campaigns so that we get donations and people signing up for our programs. The tech support at Flipcause has been phenomenal and extremely helpful. Pros I like the easy way we can set up campaigns, and then communicate with people that sign up or donate to that campaign. The interface is very flexible and thorough. Creating a website with Flipcause has also been easy to do, as is maintaining it. Cons It is missing a relational database which would be very useful to us. In addition, it doesn't have a batch mailer capability so we have to maintain a separate database for emailing people. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Flipcause was a useful package that Social Good Fund suggested we switch to when we joined them. Review Source Response from Flipcause June 26, 2023 Hi Thea, Thanks for leaving us a review! That's so great to hear that you're able to raise more money, set up campaigns and create your website with ease, and communicate with people who sign up or donate to your campaigns. We're also glad that you find your Success team phenomenal and extremely helpful. I'll be sure to relay your kind words to them. Mass emailing is definitely on our roadmap. I'll be sure to communicate with you as we get closer to a release date. And please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs. CB Courtney B. Executive Director Civic & Social Organization Used the software for: 1-2 years ### "An all-in-one platform for small nonprofits" February 1, 2022 5.0 The Flipcause team is responsive and helpful. I was worried we would get less responsiveness after our trial ended, but that has not been the case. We are overall very happy with the cost of the platform and the service we receive. We've already referred a fellow nonprofit! Pros Flipcause appealed to our small nonprofit because of the number of features available for its very reasonable price. We had been using multiple services to get the features Flipcause offered all-inclusive, so making the switch alone saved us time and money. The biggest sell for us was the inclusion of website design and hosting via Weebly. We were in the market for an updated website, and had been intimidated by the prospect of doing it ourselves, or the price of hiring someone to help us make the switch to a new format/platform. Flipcause made it easy and affordable. We could not be happier with the new site and the simplicity of the Weebly interface! In addition, the fundraising arm of Flipcause is user-friendly and the fees are reasonable. We have moved our event registration over to Flipcause and we are not paying nearly the same percentage of fees we paid with Eventbrite or PayPal! Cons It is easiest in retrospect to import all existing payment and database information at once, versus in stages which is how we went about it. I wish there was more automated features for contact outreach and emailing, but this isn't something we had with our prior platforms, either. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cutting costs and simplifying the work for our small team of 2. Review Source Response from Flipcause February 7, 2022 Hi Courtney, Thanks so much for the review! It's so great to hear you have been able to consolidate a number of tools with Flipcause and as a result, saved some money! We're also happy to hear you're pleased with your new website. And thanks for your feedback about having more emailing features. I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help! JG Janna G. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great product and service!" September 8, 2021 5.0 Website maintenance. Consolidating payments, donations, events into one place. Pros We have been using Flipcause to manage our website, donations, payments, and events. The program and service has been a huge help and customer service is a great time saver on those busy days when you need something posted/done and don't have the time to get it done. Cons The reports could be a bit more streamlined and easier to arrange. I need basic info like name, contact info, their registration type, or donation amount, etc. I would also like to see how many registrations a person has instead of seeing their name 10 times in a list. Its very time consuming to condense the lists to use at check-in/to track donations/registrations. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Flipcause better price for what we got, consolidation of features Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Consolidation, lower fees for payments/donations, help with website updates. Review Source Response from Flipcause September 14, 2021 Hi Janna, Thanks for leaving us a review! We're so happy to hear that you've been able to save time by relying on your Success Team for support. Also, thanks for your feedback about reports and registrations. I"ll be sure to pass it along to our development team for consideration. And as always, feel free to continue to lean on your Success Team if you'd like help formatting and cleaning reports and data. Let us know if there's anything else we can do to help! RB Robert B. CTO Non-Profit Organization Management Used the software for: 2+ years ### "Great for Entry Level or Advanced Fundraising" December 2, 2022 5.0 Great overall experience. Have raised over $2M since incept with the software. Support department is good to respond to any problems. Pros It's fast and easy to create impactful campaigns and launch them online. You have creative control over the output. They are not "cookie-cutter" pages. Cons There is nothing I don't like about the software. I don't like having to use the payment processor Flipcause chose, but it is a condition of the software use. Rates are too high and transfers are taking too long. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing Flipcause Pricing and ease of use seemed better with Flipcause. Review Source Response from Flipcause December 6, 2022 Hi Robert, Thanks for taking the time to leave us a review! It's a pleasure to hear that you have had a very good overall experience with us and have raised over $2M since your incept with us. It's also a delight that you're satisfied with your website and the service your Success team provides. Also, thanks for letting us know about your feedback with our payment processor. I'll be sure to share this with the team. Please let us know if there's anything else we can do to help! LB Louis B. Case Manager Public Safety Used the software for: Less than 6 months ### "Flipcause has been great" December 3, 2024 5.0 its been a pleasure - easy to use and ha sraised funds Pros ease of use- great support team would recomend to any non profit Cons support team does not work on weekends - makes it difficult for volunteers whgo work Review Source AB Amy B. Founder and CEO Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Works!" October 8, 2024 5.0 Our overall experience has been consistently great over the seven years we’ve used Flipcause. They offer practical self-guided tutorials and person to person customer service! Pros This is a service that all nonprofit organizations need. Flipcause makes it possible for small nonprofit organizations! We couldn’t run campaigns, our merchant account, and database without them. Cons Flipcause raised their fees last year. We had to adjust to the increased cost but it is still worth the value we receive. Review Source TC Tim C. Skipper Non-Profit Organization Management Used the software for: 1-2 years ### "Speak to these guys, you won't be disappointed " September 6, 2024 5.0 Great, and it is only just the beginning!! Pros Simple process from start to finished (live) website. Great support from the beginning making for a much less stressful experience. Cons Very little if I'm being honest, some aspects of the web design could be more detailed or easier to update and chance but it didn't stop my site from going live in a very timely manner and doing what is needed. Review Source CH Chanel H. Administrative Assistant Civic & Social Organization Used the software for: 1-2 years ### "Easy-to-use Website Portal" April 14, 2023 5.0 We're grateful to have received Flipcause as part of a grant program they offer. We look forward to further integrating it into our organizational procedures and protocols. Pros The Website Portal is extremely user friendly and makes building and updating our website very easy. It's helped us increase our practice of accessibility by making it easy to include image descriptions and alt text. We are always asking folks to fill out forms and I find this feature on the Website Portal to be more secure than Google Forms as it provides us with more backend information. Also, the data and activity from our campaigns are consolidated and put on a transaction heat map on the Dashboard; it's fun to see it update as our network participates with our campaigns, donations, etc. and gives us information on the regions we can better prioritize. Cons Creating campaigns had a high learning curve for me but once I learned how to navigate it, it became easier and easier. At first, it took me a few hours to make a campaign landing page and now it takes 20-30 minutes as I can also duplicate and edit past campaigns. Review Source Response from Flipcause April 20, 2023 Hi Chanel, Thanks for leaving a great review! We're so pleased to hear that you consider our website portal to be extremely user-friendly and that it makes building and updating your website very easy. We're also proud that you find our website portal to be more secure, that it helped you increase your practice of accessibility by making it easy to include image descriptions and alternative text, and that the data and activity from your campaigns are giving you information on the regions you can better prioritize. And as always, please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! Please let us know if there's anything else we can do to help! AH Aaron H. Administrative Director Non-Profit Organization Management Used the software for: 2+ years ### "Great Product for Small - Mid Nonprofits" June 10, 2021 4.0 Flipcause CRM, from our experiences, is not as powerful as a Salesforce or any of the other big-name CRM companies, but if you are looking for just a basic donor database that tracks donations and information such as contact information and notes in their accounts, then I would recommend Flipcause. If you are planning to use Flipcause for all that it has to offer and a big part of that decision is the CRM, just be prepared to deal with those small nuances. It's been a great product for us overall. Pros Flipcause is a clean and very manageable donation and event management software. From day 1, we were able to easily create events and fundraising opportunities, track donations, and embed information on our website. Flipcause makes it extremely easy to customize event and fundraising webpages and tools, which always allowed our donors to know exactly what they were doing. Cons The tools to build campaigns could be more customizable. As for a donor database, we were a part of their Customer Relationship Management (CRM) tools beta launch and had access to their fully active tool. It is a very helpful tool with good information and search functions. It is especially handy if you import and manually input your donor information before you begin to use Flipcause as a donation host. Our issue was that we had been using them for a couple of years prior to the launch, so when we imported all of our donor information, it didn't merge perfectly with the current records they had - instead it created new accounts. You can manually merge multiple accounts at the same time, but that takes manpower. The other issue we had is that if a donor makes a one-time donation through a Flipcause campaign, it must match the information you have for that donor exactly, or else it'll create another customer account. So this creates regular maintenance if you are using Flipcause as both a CRM and a donation host. Review Source Response from Flipcause June 11, 2021 Hi Aaron, Thank you for your review! We so appreciate your partnership through the years and love hearing we've been able to offer value. Thank you also for participating in our Beta launch! Feedback from Beta testers like you has been hugely helpful in improving. Any CRM requires a regular and manual data cleaning habit to keep it accurate, and I can imagine how tedious it was to have to do this after importing a large dataset in one go - I'll see if this is something we can improve in the future. You're right--our Contact Database will never compare to Salesforce! Our focus remains on saving nonprofits time and money with customizable campaigns and unlimited human support. We look forward to offering integration options in the future for organizations that need to utilize more robust CRM's. VR Verified Reviewer Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Tiny Paws Pug Rescue" July 8, 2021 3.0 I do not like that every time I email the same question, I get the same screen shots. I have not had a one on one conversation. Also, when I finally asked the same question, I was told it wasn't possible to end it on a specific date AND time for each campaign. I do not understand why that is not customizable. Pros The fact that we can send donors to a specific campaign and that they pay for the processing free. We use Linktr.ee to create multiple campaign links for our Instagram Bio Cons It is very clunky, non-intuitive when setting up a campaign. There are so many random parts to upload pictures. We have to keep trying to preview when cloning a campaign to make sure we get to the many different sections to upload. It would be helpful if each section had a hint on the preview page. Reason for choosing Flipcause FC allows for donors to pay for the fees so these fees are what covers our annual subscription. We are a skeletal crew so we need every dollar to go back in to our rescue. Review Source Response from Flipcause July 9, 2021 Thank you for the review! We're happy to hear that you've been able to easily link your donors to your campaigns and that they've been able to help save you money by covering the processing fees. Thank you for the feedback regarding campaign settings and including the option to add a campaign end time in more than just event/registration campaigns. I'll be sure to bring your feedback to our product team. I'm sorry to hear that you've had anything less than a stellar experience with getting your questions answered over email, and I can completely understand how that might be frustratingI'll be sure to bring this up to the team as well. Please always feel welcome to give us a call to speak one-on-one with someone on your Success Team whenever you need support, and we'll be happy to help. Don't hesitate to let us know if there's anything else we can do to help! NH Nancy H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause can be a huge help for your organization!" October 2, 2021 4.0 The benefits of Flipcause have been extensive for my non-profit. Like I said before, the credit card processing is huge, the ability for Flipcause to build a page or build my website for me is beyond beneficial to have this software, to be able to call and talk with a human instead of just doing it by email or text is massive and the kindness of the staff have been such a bonus for using this software! I am totally satisfied!!! Pros I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs. Cons I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed. Reason for choosing Flipcause Again, the credit card processing piece and also the ability of Flipcause to build a website for me and also, helping me build a page or Flipcause can do this as well. Review Source Response from Flipcause October 11, 2021 Hi Nancy, Thanks so much for your thoughtful review! We're happy to hear that you've had a great experience with your Success Team and that you appreciate having payment processing included in the tools and services available to you. Also, thanks for your feedback about the reports. I'll pass it along to our development team for consideration. We look forward to building out more functionality to even better serve you. And please continue to lean on your Success Team if you need support with running reports. Let us know if there's anything else we can do to help! CS Carol S. President Health, Wellness and Fitness Used the software for: 2+ years ### "Great product for donor management" May 4, 2022 5.0 Flipcause makes it easy for our donors to send donations. Memorial donations have increased dramatically as have tribute donations. The Flipcause Team is responsive to inquiries offering helpful suggestions. The Flipcause website provides helpful tutorials making it easy to navigate the many products they offer. Pros Flipcause is tied to our Website and to our Facebook page. Donations are easy for our donors to process. Prior to Flipcause donations were made primarily by check or via PayPal. With Flipcause funds are available sooner and donors receive an immediate thank you via email. Flipcause will create end of year reports for individual donors so we can meet state and federal requirements for sending acknowledgement letters to our donors Cons Rarely, our donors experience a glitch where their payment is processed twice. When this happens either Flipcause catches it immediately and rectifies the overcharge or we notify them and the error is corrected. Review Source MS Meg S. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Flipcause" October 3, 2023 5.0 We have enjoyed Flipcause with it's ease of use for us and our donors. It helps us streamline all our needs into one platform. Pros All information is in one spot instead of investing and piecing together different platforms to create the same things Flipcause offers. They quickly and easily help with creating campaigns we need. Cons I, personally, am not incredibly tech savvy. While I do fine, it takes a bit to remember how to do things. But they do offer a "Help" button that has plenty of information to guide me. Reason for choosing Flipcause Cost was lower than others we looked at. Review Source Response from Flipcause October 12, 2023 Hi Meg, Thanks for leaving a review! We're so glad that you've enjoyed our platform for its ease of use and that we're able to help you streamline all your needs. We're also pleased that we're able to help you quickly and easily create the campaigns you need and that you're utilizing our Help Center to guide you. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! LP Lisa P. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Performs!" January 9, 2024 5.0 SevaChild's overall experience with Flipcause has been just wonderful!! Pros Flipcause makes donor and funding management so much easier than it would be otherwise. Cons It would be nice to have the facility to speak with our Flipcause team; however, their speedy responsiveness and thorough handling of our concerns definitely make up for that. Review Source Similar Products Featured ## Related categories [Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.