# Flipcause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flipcause the right Nonprofit solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136488/Flipcause/reviews --- Flipcause 4.6 (340) [View alternatives](https://www.capterra.com/p/136488/Flipcause/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Flipcause Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews MB Mari B President, BoardNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support!!! How easy it is to update our website.“ October 8, 2024 KW Kristin W Chair of DevelopmentMusic, Self-employedUsed the software for: More than 2 years. “FlipCause promises 7 - 10 working days; it always took at least 2 months, several emails, phone calls to the CEO (Sean Wheeler), which were never returned, and threats to file a complaint with the CA Attorney General’s office. “ October 15, 2025 JS Jenni S Lead Project ForesterRenewables & Environment, 2 - 10 employeesUsed the software for: More than 2 years. “Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025.“ November 12, 2025 CG Christina G Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The biggest challenge has been getting the money that our donors gave online through their platform.“ February 27, 2026 ED Eric D Vice PresidentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The team is not just a web team, but have good fundraising ideas and website design for optimal flows from email signups to donations.“ November 9, 2024 SS Stuart S Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a live-chat conversation, and then at least 2-3 more emails. And it seems to be getting worse, not better.“ February 24, 2025 AW Ashley W Business DirectorMusic, 11 - 50 employeesUsed the software for: More than 2 years. “We love the integrations into our website and the ability to customize the look and feel of every form.“ May 9, 2024 TD Tonya D Executive DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We then have to follow up with "Account Relations" where we have been told it will arrive within another 7-10 business days "they have been experiencing difficulties with their ACH service". “ November 5, 2024 ## Showing most helpful reviews Showing 1-25 of 340 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Evelind S. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Reliable, Safe Payment Gateway for our fundraising" January 8, 2022 5.0 Flipcause has the features we need and the organization is responsive and supportive. We use this application every day. It keeps our non-profit moving forward, allowing us to focus on our work. Pros We selected Flipcause for the ease of use for recurring donations and creating new campaigns. The short payment cycle was another key factor. As a small NGO, we could not afford to wait 15-30 days for payouts. The support team is very responsive and easy to contact when we have an issue. They have strong security and have worked with us to facilitate international donations. Cons The payment page has been slow to load at times but is usually fixed in the next software update. Review Source Response from Flipcause January 11, 2022 Hi Evelind, Thanks so much for the review! We're pleased to hear that Flipcause has made it easy for you to set up campaigns and take recurring donations. And we know how important it is for nonprofits to receive their funds as soon as possible, so we're also happy to hear that you're pleased with how quickly you can access your funds. Don't hesitate to let us know if there's anything else we can do to help! VR Verified Reviewer Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "Many great features and tons of help" September 5, 2023 5.0 Flipcause enabled me to track donors and donations with much less work and more efficiency than the Excell spreadsheet I was using. When they added Web service, they improved my website and made it look more current. I make most small changes myself, but my Flipcause Success Team helps me with anything challenging or too time-consuming. Pros Flipcause has enabled me to keep running my nonprofit without having to hire extra help. My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. The Help content answers many of my questions, but most of it is easy to use. They also add new features that I love, like the Live Chat that gives me immediate answers to quick questions. Cons It was challenging to set up everything in the beginning, but it runs very smoothly for the most part. I wish someone would write new thank-you messages for each level of donation. My recurring donors must be tired of the same response every time! Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Flipcause Nonprofit focus, and Customer Service availability Review Source Response from Flipcause September 15, 2023 Hi, thank you so much for leaving a great review. It's so great to hear that we're able to help you keep your nonprofit running and that your Success team was always there for you. We're glad you liked our Help Center and our new Live Chat Feature. We're always looking for new ways to help you run a nonprofit easier. Also, thanks for your feedback about writing a new thank-you message. I'll be sure to relay that to the team. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! JS Jenni S. Lead Project Forester Renewables & Environment Used the software for: 2+ years ### "Flipcause - Issues and delays with receiving donations" November 12, 2025 1.0 I would give them 0 or negative stars but that wasn't an option. From 2017 to early 2025 our experience with Flipcause was fine - not great, not horrible but the software worked and donations were remitted. Since spring 2025 our team has wasted countless hours spinning our wheels in an attempt to get critical funds owed to us that are being withheld by Flipcause. Pros Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025. Cons Payout requests have been in a perpetual state of 'processing delay' for over 6 months and we have not received any of the funds owed to us since May 2025. We have submitted numerous requests and have received unkept promises from their \[sensitive content hidden\] As a core function of the software is donation processing & remittance - that they aren't remitting the donated funds is a pretty significant Con. Review Source LB Linda B. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Makes Our Life Easier" November 8, 2024 5.0 Overall, we are quite pleased with our experience with Flipcause. And once our membership gets used to working with FC, they find it easier too. Pros I have recommended Flipcause to friends over the past 6+ years mainly because it has made my life so much easier, especially when reconciling our bank accounts. Financial transactions are clearly listed and what used to take hours to reconcile, now takes minutes. Campaigns run very smoothly, my success team is very helpful when we occasionally run into a problem. And it's now just a pleasure to work with them Cons There are two things that I like the least: 1. I used to be able to speak to a human being if I had a challenging question; but that has changed almost everywhere and every organization and I do get an email response rather quickly from my team. 2. It used to take 2 or 3 days to transfer funds from FC to our bank but now takes 10 days or more. However, this is becoming more typical of financial institutions of late. I guess it's because of all the fraudulent activity that is out there nowadays. Review Source Linda M. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Flipcause Makes My Nonprofit Work Better " July 4, 2024 5.0 I made a great decision to choose Flipcause as my nonprofit platform. The success team is always responsive and fulfills my requests in a timely manner. I also appreciate the help with any website issues. Pros I made a great decision to choose Flipcause as my nonprofit platform. The success team is always responsive and fulfills my requests in a timely manner. Cons I used to enjoy talking with a human. The instructional recording do not have sound. Review Source DT Dawn T. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "High Fees, and take forever to have your money" May 27, 2025 2.0 You cannot talk to a live person except via chat, they promise to have someone 'look into it'. They make promises they do not keep. Pros I would say none that outweigh the negatives of high fees and holding funds for a month. They have someone to chat with and they can help with technical matters but you wait forever for the money your donors thought they were making accessible to you immediately online. Cons Their transaction fee's are almost DOUBLE what other platforms are. They charge 5.9% + .30 PER TRANSACTION...what donor wants to pay that? And they hold your money for well over 30 days, we have two accounts with them are changing asap. Someone gives online with a credit card, and you don't receive it for at least 21 days. Pretty absurd. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) We mistakenly thought flipcause was better Review Source SS Stuart S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "DO NOT SUBSCRIBE" February 24, 2025 1.0 See the "cons". Do not subscribe to this system. Pros The website service is stellar; their response time and profressionalism is second to none. Cons Literally NONE of what they do matters if they are unwilling to transfer donation dollars to our bank account. When we first started with Flipcause, donations happened quickly. Over the last year and a half, every transfer request feels like a wrestling match. I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a live-chat conversation, and then at least 2-3 more emails. And it seems to be getting worse, not better. Our board is suspicious, and I am now forced to contemplate finding a different company - and the painful process involved with moving all of our data and learning a new system. DO NOT SUBSCRIBE TO THIS SYSTEM. If the money part doesn't work, nothing else matters. Switched from [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) We needed help with our website management. Review Source CM Chris M. Founder and President Non-Profit Organization Management Used the software for: 1-2 years ### "Read their Better Business Bureau Complaints First" December 5, 2024 1.0 Initially interactions when researching Flipcause, in mid-2022, were positive and promising. Fully implementing them and getting support transitioning our website in mid-2023 was less positive and a bit concerning. Ever since we've gotten fully implemented as of 7/1/23 the experience had steadily declined to the point there is zero support and next to no communication. It's not acceptable and as soon as we can get our money, if we get our money, we will be quickly moving away from them. Pros They provide a helpful web package. As a small non-profit, being able to easily update our website, in tandem with implementing donor software, is why we opted to initially move to Flipcause. It is no longer worth the stress. Cons Virtually zero customer service/support. You cannot actually speak with anyone there; all communication must be through email. Throughout the past 18 months we've used them, their response time has gone from within 24 hours, to ignoring most emails altogether. It's infuriating. If you're reliant on the funds that you are raising to operate your nonprofit, be aware that they state that when you request a transfer of your funds it should hit your bank account within 7-10 business days. That timeline alone is ridiculous, but we could manage to that if it was accurate. Never, since we've utilized Flipcause, have we received our money in this time frame. The last transfer request took me a minimum of 5 emails to get a response out of the company, and well over three weeks of waiting, before we received our funds. When they provide a reason for the delay, it never sounds believable. As of right now, it's 12/4/24 and I'm still waiting to receive funds I requested be transferred to our bank account on 11/6/24. Reason for choosing Flipcause The option of choosing a web package with implementation support and ease of use. Review Source CM Caroline M. Executive Director Civic & Social Organization Used the software for: 2+ years ### "Was Great but Things have Changed " November 5, 2024 3.0 Recently it’s been pretty terrible. As a non-profit we need donations to function, so them not transferring the donations to our bank account makes it pretty useless. Pros I think it is a really good interface for donors. I also appreciate the monthly donor option. Cons We have had Flipcause for over two years and never had a problem. We are a small nonprofit and rely heavily on individual donations. They claim to transfer funds no later than 10 business days after you request a transfer. The last 3 times I have requested a transfer, I have had to reach out to their accounting department to initiate the transfer after the 10 business days had passed. This time it has been nearly a month since I initiated the transfer and we still have not received our donations. I have put in multiple tickets through their support function. I keep being told accounting will reach out to me and they haven’t (it’s been 5 days). I have also directly emailed accounting twice with no response. I will not be able to pay our bills on time this week because they have not transferred our donations. The fact accounting can’t even give me an update is appalling. We will be trying to find a new a platform which will be a total pain if this isn’t resolved soon. They seem to be holding our donations hostage. Review Source TD Tonya D. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Looking to take Legal Action against Flipcause for not forwarding our funds" November 5, 2024 1.0 Absolutely disgusted with these experiences. Pros At the beginning, they did what they said they would. Cons For the past year and a half, Flipcause has been holding our funds for an average of 14-21 days before transferring. We initiate a request for transfer and expect it to be 3-5 business days. We then have to follow up with "Account Relations" where we have been told it will arrive within another 7-10 business days "they have been experiencing difficulties with their ACH service". The problem has only gotten worse and now, after 23 business days we have to file with the Consumer Financial Protection Bureau and forward the information to our pro-bono attorney (we are a non-profit and Flipcause is holding more than $10,000 of our funds - funds from our annual fundraiser). Review Source KH Kyle H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product at an amazing price" November 4, 2022 5.0 Flipcause is always easy to contact and work with. We're super happy with our partnership. Pros Flipcause helps us do more with less. Our previous software was expensive and to have full functionality it would require us to pay more, but with Flipcause we have everything at the one price. We're able to do everything we need from campaigns to event sign-ups and everything in between. The big thing we love is how much we can customize every element. Cons I wish we had more ability to contact our donors within different segments to help drive donations. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Flipcause Flipcause was built for smaller non-profits so it offered the features we needed at a great price. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Network for Good was way more expensive, charged for additional elements, and didn't offer nearly as much customization. Review Source Response from Flipcause November 17, 2022 Hi Kyle, Thanks for the review! We're so glad you feel super happy with our partnership and that you find us easy to contact and work with. That's what we strive for! It's also great to hear that you can do everything you need, from campaigns to event sign-ups and everything in between, and that you love how you can customize every element. Also, thanks for sharing your suggestion to have more ways to contact your donors within different segments to help drive donations. I'll be sure to share it with the team. In the meantime, don't hesitate to reach out with any questions or concerns! TI Thea I. Webmaster; Database Manager Religious Institutions Used the software for: 2+ years ### "Flipcause has helped us raise more money than we were able to before" June 2, 2023 4.0 Flipcause is helping us to take in more donations because that is its focus. We are able to funnel program registrations through the Flipcause campaigns so that we get donations and people signing up for our programs. The tech support at Flipcause has been phenomenal and extremely helpful. Pros I like the easy way we can set up campaigns, and then communicate with people that sign up or donate to that campaign. The interface is very flexible and thorough. Creating a website with Flipcause has also been easy to do, as is maintaining it. Cons It is missing a relational database which would be very useful to us. In addition, it doesn't have a batch mailer capability so we have to maintain a separate database for emailing people. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Flipcause was a useful package that Social Good Fund suggested we switch to when we joined them. Review Source Response from Flipcause June 26, 2023 Hi Thea, Thanks for leaving us a review! That's so great to hear that you're able to raise more money, set up campaigns and create your website with ease, and communicate with people who sign up or donate to your campaigns. We're also glad that you find your Success team phenomenal and extremely helpful. I'll be sure to relay your kind words to them. Mass emailing is definitely on our roadmap. I'll be sure to communicate with you as we get closer to a release date. And please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs. TW Tonya W. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Code Switch" September 7, 2023 5.0 I always appreciate the support provided by the Flipcause Team. They are readily available to answer questions, always friendly, and competent at giving us just what we ask for and need. This saves us time and ensures that we can reach our fundraising goals. For a small nonprofit like ours, this makes a big difference. So grateful for Flipcause! It's worth the money spent for sure! Pros The access to a technical support team to help set up campaigns Cons Trying to figure out how to create the reports I need. Alternatives considered [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing Flipcause User friendly, and came highly recommended, plus cost was minimal in comparison. Review Source Response from Flipcause September 7, 2023 Hi Tonya, Thanks for the review! We're so happy to hear that you're getting your money's worth, that your Success team is able to help you set up your campaigns, and that they are able to answer your questions, always friendly and competent at giving you what you need. Also, here's an article to help you with Flipcause Reports: https://help.flipcause.com/flipcausehelp/article-detail?flipcause-report-types Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! RT Ronnie T. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Finally, Software for Us" September 24, 2024 5.0 There are very few companies that I would describe as specifically catering to small non-profits. I have had countless demos by sales people who pitch a great product, only to find out that their expectations and our expectations for what the price should be are leaps and bounds apart. Flipcause is the only company we've worked with that I felt was tailored specifically to our type of business. While our annual income routinely exceeds $1 million, we are relatively small. The software we've used before was not made for businesses like ours, and we had to "grin and bear it." With Flipcause, every part of their business model is based on companies similar to ours. It has been a blessing to be able to work with them. Pros Flipcause is designed for small non-profit companies like ours. It is the first software we've used that felt like it was created specifically for our needs instead of us having to make changes to fit software that was created for large corporations. Cons The initial startup costs for Flipcause seemed somewhat excessive, especially since we were not sure that it would be the right fit for us. Luckily, our board made the decision to go forward with them because we have made the initial investment back and have exceeded our prior year's fundraising goals before our fourth quarter has even started. Review Source AB Amy B. Founder and CEO Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Works!" October 8, 2024 5.0 Our overall experience has been consistently great over the seven years we’ve used Flipcause. They offer practical self-guided tutorials and person to person customer service! Pros This is a service that all nonprofit organizations need. Flipcause makes it possible for small nonprofit organizations! We couldn’t run campaigns, our merchant account, and database without them. Cons Flipcause raised their fees last year. We had to adjust to the increased cost but it is still worth the value we receive. Review Source SH Sevara H. Development Consultant Non-Profit Organization Management Used the software for: 6-12 months ### "Happy with Flipcause" September 11, 2024 5.0 Excellent experience overall, if I can't manage updates to the website, the support team does it for me promptly! Pros The customer service is exceptional! It's easy to navigate through the pages and most features are pretty easy. I also like that contacts get automatically transferred to MailChimp! Cons The website portal is not super intuitive but possible to navigate after watching tutorials Review Source FH Fidel H. Exec Admin and Web support Religious Institutions Used the software for: 2+ years ### "Is Flipcause For You?" January 9, 2024 5.0 Overall we are happy with flipcause and believe you will be too! Pros We love the ease of use of the campaign builder, the beautiful reporting tool, Easy maintenance of the donor records, The simplification of the donor giving process and time it takes them to complete their contribution is good. Cons We believe the payout process needs upgrading to speed up the process and if the fee's can reduced even more or eliminated would be of great benefit as well as more of the donor dollar can go to the cause. Review Source Response from Flipcause January 10, 2024 Hi Fidel, Thanks for leaving a review! We're so happy that you love the campaign builder, the reporting tool, and the easy maintenance of donor records. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! CH Chanel H. Administrative Assistant Civic & Social Organization Used the software for: 1-2 years ### "Easy-to-use Website Portal" April 14, 2023 5.0 We're grateful to have received Flipcause as part of a grant program they offer. We look forward to further integrating it into our organizational procedures and protocols. Pros The Website Portal is extremely user friendly and makes building and updating our website very easy. It's helped us increase our practice of accessibility by making it easy to include image descriptions and alt text. We are always asking folks to fill out forms and I find this feature on the Website Portal to be more secure than Google Forms as it provides us with more backend information. Also, the data and activity from our campaigns are consolidated and put on a transaction heat map on the Dashboard; it's fun to see it update as our network participates with our campaigns, donations, etc. and gives us information on the regions we can better prioritize. Cons Creating campaigns had a high learning curve for me but once I learned how to navigate it, it became easier and easier. At first, it took me a few hours to make a campaign landing page and now it takes 20-30 minutes as I can also duplicate and edit past campaigns. Review Source Response from Flipcause April 20, 2023 Hi Chanel, Thanks for leaving a great review! We're so pleased to hear that you consider our website portal to be extremely user-friendly and that it makes building and updating your website very easy. We're also proud that you find our website portal to be more secure, that it helped you increase your practice of accessibility by making it easy to include image descriptions and alternative text, and that the data and activity from your campaigns are giving you information on the regions you can better prioritize. And as always, please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! Please let us know if there's anything else we can do to help! AH Aaron H. Administrative Director Non-Profit Organization Management Used the software for: 2+ years ### "Great Product for Small - Mid Nonprofits" June 10, 2021 4.0 Flipcause CRM, from our experiences, is not as powerful as a Salesforce or any of the other big-name CRM companies, but if you are looking for just a basic donor database that tracks donations and information such as contact information and notes in their accounts, then I would recommend Flipcause. If you are planning to use Flipcause for all that it has to offer and a big part of that decision is the CRM, just be prepared to deal with those small nuances. It's been a great product for us overall. Pros Flipcause is a clean and very manageable donation and event management software. From day 1, we were able to easily create events and fundraising opportunities, track donations, and embed information on our website. Flipcause makes it extremely easy to customize event and fundraising webpages and tools, which always allowed our donors to know exactly what they were doing. Cons The tools to build campaigns could be more customizable. As for a donor database, we were a part of their Customer Relationship Management (CRM) tools beta launch and had access to their fully active tool. It is a very helpful tool with good information and search functions. It is especially handy if you import and manually input your donor information before you begin to use Flipcause as a donation host. Our issue was that we had been using them for a couple of years prior to the launch, so when we imported all of our donor information, it didn't merge perfectly with the current records they had - instead it created new accounts. You can manually merge multiple accounts at the same time, but that takes manpower. The other issue we had is that if a donor makes a one-time donation through a Flipcause campaign, it must match the information you have for that donor exactly, or else it'll create another customer account. So this creates regular maintenance if you are using Flipcause as both a CRM and a donation host. Review Source Response from Flipcause June 11, 2021 Hi Aaron, Thank you for your review! We so appreciate your partnership through the years and love hearing we've been able to offer value. Thank you also for participating in our Beta launch! Feedback from Beta testers like you has been hugely helpful in improving. Any CRM requires a regular and manual data cleaning habit to keep it accurate, and I can imagine how tedious it was to have to do this after importing a large dataset in one go - I'll see if this is something we can improve in the future. You're right--our Contact Database will never compare to Salesforce! Our focus remains on saving nonprofits time and money with customizable campaigns and unlimited human support. We look forward to offering integration options in the future for organizations that need to utilize more robust CRM's. VR Verified Reviewer Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Tiny Paws Pug Rescue" July 8, 2021 3.0 I do not like that every time I email the same question, I get the same screen shots. I have not had a one on one conversation. Also, when I finally asked the same question, I was told it wasn't possible to end it on a specific date AND time for each campaign. I do not understand why that is not customizable. Pros The fact that we can send donors to a specific campaign and that they pay for the processing free. We use Linktr.ee to create multiple campaign links for our Instagram Bio Cons It is very clunky, non-intuitive when setting up a campaign. There are so many random parts to upload pictures. We have to keep trying to preview when cloning a campaign to make sure we get to the many different sections to upload. It would be helpful if each section had a hint on the preview page. Reason for choosing Flipcause FC allows for donors to pay for the fees so these fees are what covers our annual subscription. We are a skeletal crew so we need every dollar to go back in to our rescue. Review Source Response from Flipcause July 9, 2021 Thank you for the review! We're happy to hear that you've been able to easily link your donors to your campaigns and that they've been able to help save you money by covering the processing fees. Thank you for the feedback regarding campaign settings and including the option to add a campaign end time in more than just event/registration campaigns. I'll be sure to bring your feedback to our product team. I'm sorry to hear that you've had anything less than a stellar experience with getting your questions answered over email, and I can completely understand how that might be frustratingI'll be sure to bring this up to the team as well. Please always feel welcome to give us a call to speak one-on-one with someone on your Success Team whenever you need support, and we'll be happy to help. Don't hesitate to let us know if there's anything else we can do to help! NH Nancy H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause can be a huge help for your organization!" October 2, 2021 4.0 The benefits of Flipcause have been extensive for my non-profit. Like I said before, the credit card processing is huge, the ability for Flipcause to build a page or build my website for me is beyond beneficial to have this software, to be able to call and talk with a human instead of just doing it by email or text is massive and the kindness of the staff have been such a bonus for using this software! I am totally satisfied!!! Pros I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs. Cons I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed. Reason for choosing Flipcause Again, the credit card processing piece and also the ability of Flipcause to build a website for me and also, helping me build a page or Flipcause can do this as well. Review Source Response from Flipcause October 11, 2021 Hi Nancy, Thanks so much for your thoughtful review! We're happy to hear that you've had a great experience with your Success Team and that you appreciate having payment processing included in the tools and services available to you. Also, thanks for your feedback about the reports. I'll pass it along to our development team for consideration. We look forward to building out more functionality to even better serve you. And please continue to lean on your Success Team if you need support with running reports. Let us know if there's anything else we can do to help! CS Carol S. President Health, Wellness and Fitness Used the software for: 2+ years ### "Great product for donor management" May 4, 2022 5.0 Flipcause makes it easy for our donors to send donations. Memorial donations have increased dramatically as have tribute donations. The Flipcause Team is responsive to inquiries offering helpful suggestions. The Flipcause website provides helpful tutorials making it easy to navigate the many products they offer. Pros Flipcause is tied to our Website and to our Facebook page. Donations are easy for our donors to process. Prior to Flipcause donations were made primarily by check or via PayPal. With Flipcause funds are available sooner and donors receive an immediate thank you via email. Flipcause will create end of year reports for individual donors so we can meet state and federal requirements for sending acknowledgement letters to our donors Cons Rarely, our donors experience a glitch where their payment is processed twice. When this happens either Flipcause catches it immediately and rectifies the overcharge or we notify them and the error is corrected. Review Source MS Meg S. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Flipcause" October 3, 2023 5.0 We have enjoyed Flipcause with it's ease of use for us and our donors. It helps us streamline all our needs into one platform. Pros All information is in one spot instead of investing and piecing together different platforms to create the same things Flipcause offers. They quickly and easily help with creating campaigns we need. Cons I, personally, am not incredibly tech savvy. While I do fine, it takes a bit to remember how to do things. But they do offer a "Help" button that has plenty of information to guide me. Reason for choosing Flipcause Cost was lower than others we looked at. Review Source Response from Flipcause October 12, 2023 Hi Meg, Thanks for leaving a review! We're so glad that you've enjoyed our platform for its ease of use and that we're able to help you streamline all your needs. We're also pleased that we're able to help you quickly and easily create the campaigns you need and that you're utilizing our Help Center to guide you. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! AW Ashley W. Business Director Music Used the software for: 2+ years ### "Flipcause revolutionized our small non-profit" May 9, 2024 5.0 Pros I love that we can take advantage of so many different types of campaigns. We use volunteer, registrations, online store, and donation collection. We love the integrations into our website and the ability to customize the look and feel of every form. Cons There was a bit of a learning curve to get started. It took a while to set up the first few campaigns and learn how everything works. Review Source GM Genesis M. Director of Marketing & PR Museums and Institutions Used the software for: Less than 6 months ### "Texas Sports Hall of Fame with Flipcause" November 1, 2021 5.0 The best decsion we made was switching to Flipcause. We recommend that every nonprofit look into getting this software and joining the Flipcause. After switching to Flipcause we have experience an increase in ticket sales, donations and several form submission. Everything is customizable and made the way you want it. 10/10. Pros Flipcause has been helpful in so many ways. The best thing about this software is that it has helped organize donation collection efforts and actually increase online ticketing sales for our events. The customer service is the best and willing to help in aspects such as website design, campaign set-ups, information inputs. Cons I wish Flipcuase had a email marketing function integrated in the system. Review Source Response from Flipcause November 9, 2021 Hi Genesis, Thanks for leaving us a review! That's so great to hear that your ticket sales have increased since using Flipcause. And we love hearing that you have been able to count on your Success team with support in so many ways. That's certainly what we aim to do! Also, thanks for letting us know you'd like to see email marketing included in our suite of tools. I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help! 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