--- title: "Flipcause Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Flipcause the right Nonprofit solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136488/Flipcause/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Flipcause 4.6 (340) [View alternatives](https://www.capterra.com/p/136488/Flipcause/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Flipcause Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews ED Eric D Vice PresidentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The team is not just a web team, but have good fundraising ideas and website design for optimal flows from email signups to donations.“ November 9, 2024 SS Stuart S Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a live-chat conversation, and then at least 2-3 more emails. And it seems to be getting worse, not better.“ February 24, 2025 JS Jenni S Lead Project ForesterRenewables & Environment, 2 - 10 employeesUsed the software for: More than 2 years. “Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025.“ November 12, 2025 KW Kristin W Chair of DevelopmentMusic, Self-employedUsed the software for: More than 2 years. “FlipCause promises 7 - 10 working days; it always took at least 2 months, several emails, phone calls to the CEO (Sean Wheeler), which were never returned, and threats to file a complaint with the CA Attorney General’s office. “ October 15, 2025 MB Mari B President, BoardNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support!!! How easy it is to update our website.“ October 8, 2024 TD Tonya D Executive DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We then have to follow up with "Account Relations" where we have been told it will arrive within another 7-10 business days "they have been experiencing difficulties with their ACH service". “ November 5, 2024 HG Heidi G Executive DirectorMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service is decent, not wonderful due to time lapses, but when we connect I've felt supported, questions have been answered or situations solved.“ November 9, 2024 CG Christina G Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The biggest challenge has been getting the money that our donors gave online through their platform.“ February 27, 2026 ## Showing most helpful reviews Showing 1-25 of 340 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Evelind S. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Reliable, Safe Payment Gateway for our fundraising" January 8, 2022 5.0 Flipcause has the features we need and the organization is responsive and supportive. We use this application every day. It keeps our non-profit moving forward, allowing us to focus on our work. Pros We selected Flipcause for the ease of use for recurring donations and creating new campaigns. The short payment cycle was another key factor. As a small NGO, we could not afford to wait 15-30 days for payouts. The support team is very responsive and easy to contact when we have an issue. They have strong security and have worked with us to facilitate international donations. Cons The payment page has been slow to load at times but is usually fixed in the next software update. Review Source Response from Flipcause January 11, 2022 Hi Evelind, Thanks so much for the review! We're pleased to hear that Flipcause has made it easy for you to set up campaigns and take recurring donations. And we know how important it is for nonprofits to receive their funds as soon as possible, so we're also happy to hear that you're pleased with how quickly you can access your funds. Don't hesitate to let us know if there's anything else we can do to help! PH Primitiva H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Good Services" February 3, 2025 4.0 I'm glad I made the switch from what we were using. I find Flipcause easier to use. Pros The combination of the fundraising and the website. Cons The high rates it charges our donors. It would be nice if it could be lower. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Flipcause was more affordable combined with our website. Review Source SS Stuart S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "DO NOT SUBSCRIBE" February 24, 2025 1.0 See the "cons". Do not subscribe to this system. Pros The website service is stellar; their response time and profressionalism is second to none. Cons Literally NONE of what they do matters if they are unwilling to transfer donation dollars to our bank account. When we first started with Flipcause, donations happened quickly. Over the last year and a half, every transfer request feels like a wrestling match. I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a live-chat conversation, and then at least 2-3 more emails. And it seems to be getting worse, not better. Our board is suspicious, and I am now forced to contemplate finding a different company - and the painful process involved with moving all of our data and learning a new system. DO NOT SUBSCRIBE TO THIS SYSTEM. If the money part doesn't work, nothing else matters. Switched from [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) We needed help with our website management. Review Source HG Heidi G. Executive Director Mental Health Care Used the software for: 2+ years ### "Suitable eary-midstage platform" November 9, 2024 4.0 It's been satisfactory or we wouldn't still be here. I anticipate that we would be switching within the next couple of years to a platform that has a bit more ease about it. Customer service is decent, not wonderful due to time lapses, but when we connect I've felt supported, questions have been answered or situations solved. Pros Fairly easy to set up website & change content. I like that there are campaigns that can be shelved, copied or deleted and that they can be integrated in a number of ways. Cons Lot's of chunky parts... ease of use regarding campaigns, types of sign-ups, limited offerings that would allow further control / design on our side. No crm option. If I were in the middle of creating xyz I'd be able to give better details. The percentage donors are charged has been a problem for many and we don't get back the amount I thought we were which was disappointing. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) fundraising capabilities of flipcause, ability to donate directly Review Source MB Mari B. President, Board Non-Profit Organization Management Used the software for: 1-2 years ### "Flipcause is AWESOME for nonprofits. " October 8, 2024 5.0 FLFR started using Flipcause in 2018. They made it very easy to integrate databases of donors to their activity tracker. And to transfer information from our old website to their system. After 6 years of using Flipcause we are delighted. Their system is easy and secure. We highly recommend their software and services. Pros The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support!!! How easy it is to update our website. It is a reasonable yearly fee for a small non-profit. It has helped Friends of the Locust Fork River be organized, be better at fundraising, and become well known nonprofit in our community. Cons Nothing. We like it all! Since I am to write 40 characters, I can say that some of our board members have struggled a bit getting reports. Other than that it is great. Switched from [Excel Database Tasks (EDT)](https://www.capterra.com/p/136873/Excel-Database-Tasks-EDT/) Because we didn't have everything integrated. The campaigns, the database, the record of donations, etc Review Source RO Rebekah O. Director of Mission Engagement Non-Profit Organization Management Used the software for: 2+ years ### "A game-changer!" January 3, 2024 5.0 Very satisfied! As a smaller, but growing non profit, Flipcause filled a critical need to manage our donations, create campaigns, and monitor relationships in a cost effective and user-friendly way. Pros Our favorite features include an integrated merchant processing system to reduce fees, ease of creating campaigns, ease of accessing information about our financial partners and the VERY RESPONSIVE customer service team! Cons It is hard to integrate information from the transaction and contact reporting areas. It is not unusual to have to create 2 reports and then merge them to get the needed information. This is also true about the Group reports and transactions. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Extremely expensive and not responsive to customer service needs. Review Source Response from Flipcause January 10, 2024 Hi Rebekah, Thank you for taking the time to leave us a review! We're happy to hear that it's easy for you to create campaigns and access your financial partners' information. We're also glad that your Success team was very responsive. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! LL Liz L. Managing Director Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Does the Trick!" March 25, 2024 4.0 They are our long term Fundraising CRM that has done the trick for over 5 years at this point. Unless another product comes along that does everything that Flipcause does but better for a similar price, we plan to stay with Flipcause! Pros I like the cost of Flipcause the most. It is very effective and affordable. They also have a competent customer service team. Cons There are issues with making edits and deletion of human errors. I have to email customer service and it takes a few business days for it to be completed when I could've easily resolved it myself if I had the capability. They do have a great customer service team though! Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Virtuous](https://www.capterra.com/p/159179/Virtuous/)[Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/) Reason for choosing Flipcause The price was right and they host our website! It is a unique offering that serves us very well! Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was overpriced and offered way more than we needed. It was not catered to nonprofits or fundraising. Flipcause was made for small nonprofits like us. Review Source KF Karen F. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Small nonprofit FlipCause user since 2016" September 14, 2023 4.0 Easy to use all under one umbrella; frees up my time for other tasks. Pros I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship, volunteer management, campaign landing page, in-kind donation offering and even website. Since our nonprofit has a very small staff, it makes it so much easier Cons The Weebly website is functional, easy to set-up and perform basic editing. However the options for appearance is quite limited and needs professional coding to make it look really professional and slick. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) So much easier (and less expensive) having it all under one integrated umbrella. Review Source Response from Flipcause September 15, 2023 Hi Karen, Thanks for the review! It's so great that you love the way you can use different functions all in one place, and we love to hear that you've stayed with us for so long. Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs. VR Verified Reviewer Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "Many great features and tons of help" September 5, 2023 5.0 Flipcause enabled me to track donors and donations with much less work and more efficiency than the Excell spreadsheet I was using. When they added Web service, they improved my website and made it look more current. I make most small changes myself, but my Flipcause Success Team helps me with anything challenging or too time-consuming. Pros Flipcause has enabled me to keep running my nonprofit without having to hire extra help. My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. The Help content answers many of my questions, but most of it is easy to use. They also add new features that I love, like the Live Chat that gives me immediate answers to quick questions. Cons It was challenging to set up everything in the beginning, but it runs very smoothly for the most part. I wish someone would write new thank-you messages for each level of donation. My recurring donors must be tired of the same response every time! Reason for choosing Flipcause Nonprofit focus, and Customer Service availability Review Source Response from Flipcause September 15, 2023 Hi, thank you so much for leaving a great review. It's so great to hear that we're able to help you keep your nonprofit running and that your Success team was always there for you. We're glad you liked our Help Center and our new Live Chat Feature. We're always looking for new ways to help you run a nonprofit easier. Also, thanks for your feedback about writing a new thank-you message. I'll be sure to relay that to the team. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! DB Darlene B. President Non-Profit Organization Management Used the software for: 1-2 years ### "Good product for nonprofits" February 3, 2025 5.0 I have enjoyed the fundraising assistance and the bookkeeping made easier for members. Pros Love the customer service. Such quick response with answers and solutions. Cons It is a very helpful product for any nonprofit organization but somewhat costly for a small budget. Review Source AO Alberto O. VP PFLAG NO Non-Profit Organization Management Used the software for: 1-2 years ### "Flipcause has been super useful in so many ways" August 28, 2019 5.0 Aside from the already-mentioned help with reporting, fundraising, and volunteer management, I feel that having a more intuitive web presence has helped legitimize us in the local non-profit community. We may have been around for 40 years, but our old website looked even older. This site has helped us communicate better with those that need us the most. Pros The best thing about this software is that it has helped organize our financial collection efforts. Before , our website could not process payments. Little did we know that we had many people that were willing to join our group, donate to our cause, and provide feedback. Flipcause has helped us with these passive collection efforts, increasing our donations dramatically. Is this the only thing I love? No! The volunteer management, communications, and reports are all worth a review in their own right. Their staff is very talented and responsive. Cons Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed). All features can be customized and the options are sometimes not in intuitive locations... but their staff is always there to help point you in the right direction. Reason for choosing Flipcause The promise of having dedicated support, a site that could grow with us, and having most of the functions we needed provided by a company that was familiar with the needs of Non-Profit organizations were all very important to us. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Wordpress was not intuitive enough to be supported by our rotating staff. we needed more responsiveness and Wordpress no longer supported some of the software we used regularly (credit card processor and constantcontact). It was clunky, complicated, and outdated. Review Source Response from Flipcause September 3, 2019 Hi Alberto, thank you so much for your review! We're so happy to hear that using Flipcause has helped you to better connect with your community and increase your donations. That's our mission! And thank you for your feedback on the redundant pages, I'll be sure to bring this to our Product team to see how we can improve this for you. Don't hesitate to reach out if there's anything else we can do to help. GM GC M. President & CEO Non-Profit Organization Management Used the software for: 2+ years ### "An honest review of FlipCause " July 7, 2021 5.0 I started with FlipCause when they first began. I’ve flirted with other options like GiveLively (which is free for nonprofits) but FC is just worth the additional money. Pros I enjoy the tech support. They will build your site, update it, build your campaigns, design custom graphics, etc. it’s truly like having an additional set of staff. Organizations that can plan ahead for events will do well with this software. Cons As far as I know, this software doesn’t yet have invoicing technology. That’s a huge gap IMHO since it has all the requisite things: professing capabilities, email sending capabilities, and a robust CRM. A text to give option would be helpful as well. Alternatives considered [Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing Flipcause The additional staff support made all of the difference to my nonprofit. Review Source Response from Flipcause July 8, 2021 Hi GC, Thank you so much for your review! We're happy to hear that you have gotten the support that you need. That is what we aim to do! And I hear you regarding your desire for invoicing and text-to-give! I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help! CH Christopher H. Director Sports Used the software for: 6-12 months ### "Flipcause has been an invaluable host for the Girls Golf of Tucson website" August 16, 2021 5.0 Donations are more easily made using this software. Flipcause personnel are awesome problem solvers when it comes to making requested changes to our website using their software to make it happen. Pros The software has been integral to building a user and donor platform which has helped grow our organization. The software is readily supported by Flipcause staff who will answer questions, make changes to our website and teach us how to make changes during these changes. Cons Integrating this software into our organization was very easy thanks to the Flipcause staff. While we can eventually create a list, wish we could integrate our membership info more easily into their software database. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Flipcause Customer service with Flipcause is better and website builder with Flipcause is better served. Review Source Response from Flipcause August 23, 2021 Hi Christopher, Thank you so much for your review! We're happy to hear that you are satisfied with the support you have received from Flipcause and that you have been able to grow your organization with your user and donor platform. That is what we strive to do. Please don't hesitate to reach out to your Success Team if you need any assistance with getting your membership information set up. CS Caroline S. Outreach Director Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Fan" April 8, 2022 5.0 We are a small organization with a very small staff, but we serve a large five-county region. Since we've had Flipcause we've become so much more efficient in connecting with people and creating relationships with them. We have been able to run reports that help decide in what direction to move our organization. The pandemic has not slowed our growth due to the type of demographic we serve and it's been really important to have a CRM that does all the work for us as far as reporting, tracking, event planning, and helping decide our next moves. It's also been helpful in analyzing who our donors are, something an organization like ours wasn't able to do before. I would say Flipcause has been in the forefront of our growth as an organization. Our Team at Flipcause is extremely professional and knowledgeable. They are also very quick to respond to a question or if we need help, even though we are on the opposite coast. They make it easy to contact them through their website or by email. As the administrator for Flipcause on our end, and as the outreach director, it's good to know I have their support - they're a great scaffold and because of that my anxiety about making sure everything works is alleviated! Pros We love the ease of use. The Contact Database is user friendly for all our staff. And as the Outreach Director for our small organization it's taken minimal time and effort to learn how to do our own campaigns. It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an outsider do it for us with more time constraints and less flexibility. This has really helped grow our organization. But even better is that someone from Flipcause will do all the work for us if we are not able as part of our subscription, and at no extra charge. This alleviates so much stress! The other part we really like is that we can build and manage our own website. Being an organization with constant information changes, this is so important and helps our website be more inclusive because we can do our own updates anytime we want. The platform is user friendly, but again, Flipcause can do it for us at NO EXTRA CHARGE if we need it. For a small organization this is amazing! Cons Would like to have an integrated email blast system instead of having to use a separate platform like Mailchimp or Constant Contact. We hear it's coming! Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing Flipcause It was awhile ago, but we did think some of the platforms were not conducive to a small organization and didn't want to be a small fish in a big pond. Review Source Response from Flipcause April 12, 2022 Hi Caroline, Thank you so much for your thorough review. Wow, we're so happy to hear that you've been able to do so much using Flipcause! We love hearing that you've been able to get creative and easily set up your own campaigns and that you've been able to rely on your Success Team when you've needed support. We're also glad to hear that your contact database freed up some time for your small team, and has given you valuable insight into your donor base. Let us know if there's anything else we can do to help! JG Janna G. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great product and service!" September 8, 2021 5.0 Website maintenance. Consolidating payments, donations, events into one place. Pros We have been using Flipcause to manage our website, donations, payments, and events. The program and service has been a huge help and customer service is a great time saver on those busy days when you need something posted/done and don't have the time to get it done. Cons The reports could be a bit more streamlined and easier to arrange. I need basic info like name, contact info, their registration type, or donation amount, etc. I would also like to see how many registrations a person has instead of seeing their name 10 times in a list. Its very time consuming to condense the lists to use at check-in/to track donations/registrations. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Flipcause better price for what we got, consolidation of features Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Consolidation, lower fees for payments/donations, help with website updates. Review Source Response from Flipcause September 14, 2021 Hi Janna, Thanks for leaving us a review! We're so happy to hear that you've been able to save time by relying on your Success Team for support. Also, thanks for your feedback about reports and registrations. I"ll be sure to pass it along to our development team for consideration. And as always, feel free to continue to lean on your Success Team if you'd like help formatting and cleaning reports and data. Let us know if there's anything else we can do to help! RB Robert B. CTO Non-Profit Organization Management Used the software for: 2+ years ### "Great for Entry Level or Advanced Fundraising" December 2, 2022 5.0 Great overall experience. Have raised over $2M since incept with the software. Support department is good to respond to any problems. Pros It's fast and easy to create impactful campaigns and launch them online. You have creative control over the output. They are not "cookie-cutter" pages. Cons There is nothing I don't like about the software. I don't like having to use the payment processor Flipcause chose, but it is a condition of the software use. Rates are too high and transfers are taking too long. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing Flipcause Pricing and ease of use seemed better with Flipcause. Review Source Response from Flipcause December 6, 2022 Hi Robert, Thanks for taking the time to leave us a review! It's a pleasure to hear that you have had a very good overall experience with us and have raised over $2M since your incept with us. It's also a delight that you're satisfied with your website and the service your Success team provides. Also, thanks for letting us know about your feedback with our payment processor. I'll be sure to share this with the team. Please let us know if there's anything else we can do to help! CM Caroline M. Executive Director Civic & Social Organization Used the software for: 2+ years ### "Was Great but Things have Changed " November 5, 2024 3.0 Recently it’s been pretty terrible. As a non-profit we need donations to function, so them not transferring the donations to our bank account makes it pretty useless. Pros I think it is a really good interface for donors. I also appreciate the monthly donor option. Cons We have had Flipcause for over two years and never had a problem. We are a small nonprofit and rely heavily on individual donations. They claim to transfer funds no later than 10 business days after you request a transfer. The last 3 times I have requested a transfer, I have had to reach out to their accounting department to initiate the transfer after the 10 business days had passed. This time it has been nearly a month since I initiated the transfer and we still have not received our donations. I have put in multiple tickets through their support function. I keep being told accounting will reach out to me and they haven’t (it’s been 5 days). I have also directly emailed accounting twice with no response. I will not be able to pay our bills on time this week because they have not transferred our donations. The fact accounting can’t even give me an update is appalling. We will be trying to find a new a platform which will be a total pain if this isn’t resolved soon. They seem to be holding our donations hostage. Review Source ED Eric D. Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "A great platform with an even greater team" November 9, 2024 5.0 Overall, our experience has been great. The team has been very responsive, and the value to cost ratio is very good! Pros Flipcause is a great platform with a great team behind it. The team is not just a web team, but have good fundraising ideas and website design for optimal flows from email signups to donations. Cons Perhaps a bit more proactive interaction, seeing how we are doing, and if there is anything they could do to help. When we reach out, though, they are very responsive. Review Source JC Jennifer C. Executive Director of Operations Performing Arts Used the software for: Less than 6 months ### "Don’t know how we’d do it without Flipcause! " August 8, 2023 5.0 A friend who has a growing nonprofit told us about Flipcause, and after careful research into other groups, we selected them. I am so glad we did! Your success benefits them and their success benefits you, so it’s a great symbiotic relationship. They are happy to help and always cheerful! So thankful for them! Seriously, I do not know how we would have gotten everything done without their help! Pros We are a new nonprofit, within our first year, and as with most nonprofits we’re limited to just a few full time volunteers yet. Without flipcause to help us run the website, build campaigns, collect tickets for events, and so much more, I don’t know how we’d do it all! The absolute best part is their unconditional willingness to help with anything! They will always show me how to do it if I need to get it in immediately, but they are happy to walk right alongside us 100%. It’s like they are my most reliable, cheerful employee! So thankful for them! Cons I can’t think of anything really! Anything that is ever an issue…which I can’t think of anything that’s been pressing…they’ve been very quick to find a way to fix it. Reason for choosing Flipcause The price overall was better. And they focus not just on website hosting but also fundraising friendliness. Review Source Response from Flipcause August 16, 2023 Hi Jennifer, Thank you so much for your thoughtful review! We're so happy that you've had a great experience with us and that we've been able to support you with raising your nonprofit. And we love hearing that you think of us as your most reliable and cheerful employee. That's what we aim to do! We're also glad we've been meeting the various needs of your nonprofit, and we're continuously working to build more features and make improvements. We look forward to building out more functionality to even better serve you. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! AB Ada B. Artistic Director Entertainment Used the software for: Less than 6 months ### "FlipCause fliped us moving in the right direction" December 2, 2022 5.0 SABIFF's overall experience with Flipcause has been wonderful! We are not in a better position to be able to address the needs on our website better, and if we do not understand something, we can address it with a dedicated team with the expertise to assist us with the website, or do it for us. I'm loving what Flipcause has been able to offer, and hope that any improvements, just keep getting better! Pros The Flipcause software, combined with access to our TEAM members assigned to our organization is great. If there is ever something that I do not understand or need assistance with they are an email away. The accessibility, ease of understanding the site and being able to pull what is needed has worked out great thus far. Cons Least liked, is the turn around on the softwhere to transfer donated funds to our website. The process has been extremely slow. This area definitely needs to be addressed and improved very quickly. There should be an immediate option transfer that costs extra, and one that takes 1-2 days max, like Paypal. Reason for choosing Flipcause I had a demo meeting w/ an initial Flipcause representative, and they sold me on the idea. We got started right away, and they worked hard to get our festival up in a little under 2-months. Review Source Response from Flipcause December 6, 2022 Hi Ada, Thanks for taking the time to leave us a great review! Wow, it's so good to know that your overall experience with us has been wonderful and that you can access and easily understand the site and pull what is needed. It's also great that your Success team can help you when you need assistance or need help understanding something. Also, thanks for sharing your feedback about the turnaround to transfer the donated funds and for your suggestion to have an immediate transfer option. I'll be sure to share this with the team. And as always, please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! NN Nicole N. development coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Our humane society has been extremely impressed with the ease and functionality of using Flipcause. " June 15, 2018 5.0 We can now now update and customize our website whenever and however we like instead of calling a third party. I have zero experience with website editing and even for someone like me it is extremely easy to figure out. The biggest benefit has been that the credit card processing is all essentially done through our website as well. They charge the lowest credit card processing fee we have seen and then all the information is stored in a donor database in the back end. Another great perk of this software is the customer service/design team that comes with it. We host many events and donation campaigns throughout the year and they make it easy to customize and create something for each event on their website including ticket sales and specialty requests. If you don't have time to create the campaign yourself you can send the information over to them and they will create it for you. We really don't have enough great things to say about the Flipcause team because the change has just been so monumental since switching over. It is much less stressful to manage our website and donations and donor database through one company than having 6+ third parties we constantly have to call. Pros Prior to using Flipcause we had third party entities which hosted our website (3+ outside parties) plus more third parties that ran just the donation part of our website (again 3+ other parties). Because we were using all these third parties it was very difficult to track down individual transactions and edit our website or really just any of the basic components we needed to do. Switching to Flipcause has made a WORLD of difference. Now our online payments and website hosting/editing is all run through ONE company. We have saved a lot of money (and time) by cutting down on all the third parties we were using and have been able to take better control of our brand because it is so easy to run our website and donations on our own. A major bonus has been the donor database feature of the website. Customer service is always quick to get back to you, and they will even set up donation campaigns and events for you. Another great thing about Flipcause is they are always adding and updating features. I feel like they truly listen to their clients and what they need and update their software to fit that. Unlike other companies we've worked with, I truly feel like they are listening to us and care what we have to say. Cons We have been very satisfied with the software, and the customer service team. It may not be the ideal software for a very large non-profit, but for small-medium ones I think it is a great fit. Review Source CG Christopher G. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Sounds to good to be true, but its not! Flipcause is transformational for small Non-Profits!" February 1, 2022 5.0 We are so happy with Flipcause! When we first heard their offer we thought it was to good to be true. But they are the real deal, and working with them has been transformational for our small non-profit. We look forward to continuing to grow with them and hopefully for them to bring on new integrations like mailing list and mass email. I am not a bot, I just really want Flipcause to survive and thrive because of the impact they have had on our Non-Profit and how integral they are to our success. Pros It is fairly simple and easy to use. Where I have run into trouble an email to the success team immediately solves my problem. If I don't have time to implement a new campaign Flipcause will build out the bones for me and I can usually finish the details to my liking within an hour or two. They can fully build out campaigns and website pages for you, but I just find it faster to use them as support and for overall structure building. Cons Everything they do have I think works well, or well enough. So what I like least is that they do not have all the features I need to manage my non profit in house. Mainly mass emailing I wish that it was integrated with API directly to Flipcause so I could manage all my contacts in one place. Review Source Response from Flipcause February 7, 2022 Hi Christopher, Thanks for leaving us a review! Wow, we're so honored to be described as transformational for small nonprofits. That's definitely what we are striving to be! And that's great to hear you're able to easily set up your campaigns while still getting support when you need it. Also, thanks for letting us know you'd like to see email marketing included in our suite of tools. I'll be sharing your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help! RT Ronnie T. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Finally, Software for Us" September 24, 2024 5.0 There are very few companies that I would describe as specifically catering to small non-profits. I have had countless demos by sales people who pitch a great product, only to find out that their expectations and our expectations for what the price should be are leaps and bounds apart. Flipcause is the only company we've worked with that I felt was tailored specifically to our type of business. While our annual income routinely exceeds $1 million, we are relatively small. The software we've used before was not made for businesses like ours, and we had to "grin and bear it." With Flipcause, every part of their business model is based on companies similar to ours. It has been a blessing to be able to work with them. Pros Flipcause is designed for small non-profit companies like ours. It is the first software we've used that felt like it was created specifically for our needs instead of us having to make changes to fit software that was created for large corporations. Cons The initial startup costs for Flipcause seemed somewhat excessive, especially since we were not sure that it would be the right fit for us. Luckily, our board made the decision to go forward with them because we have made the initial investment back and have exceeded our prior year's fundraising goals before our fourth quarter has even started. Review Source TS Tori S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Good for a Small Non-Profit" December 8, 2022 4.0 I like Flipcause overall but I do believe it could have an updated look and a "chat now" option so users can get help immediately instead of waiting for days or weeks to hear back, if we hear back at all. Pros The software is easy once you figure it out. The price is good for a small non-profit. Cons It is very difficult to get help with customer service. Every time I use the "get help" section on the website, I get no reply. I have resulted in figuring out and doing everything myself because I cannot get any help from customer service. I've complained about this previously but nothing was done to improve it. The reports are also not easy to use to find what information you're looking for. Reason for choosing Flipcause The cost was best for our small nonprofit Review Source Response from Flipcause December 15, 2022 Hi Tori, Thanks for leaving a review! We're happy to hear that you can easily use our software and that the price is good for you. We strive to keep our prices affordable. We're sorry to hear that you've been having difficulties reaching your Success team and finding the information you're looking for using the reports. I'll be sure to share your feedback with the team. In the meantime, don't hesitate to reach out with any questions or concerns! TS Thomas S. Manager of Communications & Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Cost-effective Option That Fit General Needs" April 1, 2022 5.0 Our overall experience is generally positive. Pros The ease and convenience of the platform support anyone being able to use it. Cons At the time we started using it, we were promised that an e-marketing component would be integrated soon, but unfortunately that is still not the case and we are forced to spend more money on a completely nonintegrated e-blast system. Reason for choosing Flipcause 10 out of the 12 features we wanted were included, we were grandfathered in cost, and the promise of new features including e-marketing coming made Flipcause the best choice for our nonprofit. Review Source Response from Flipcause April 5, 2022 Hi Thomas, Thanks for leaving us a review! We're happy to hear you've found Flipcause easy and convenient to use. And I hear you on the need for email marketing integration. We'll keep you posted about that. I've added you to our list to receive an email announcement when email integration comes out. Don't hesitate to let us know how else we can make your life easier! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.