# Page 11 | Flipcause Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Flipcause the right Nonprofit solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136488/Flipcause/reviews

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Flipcause

4.6 (340)

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Last updated March 13th, 2026

# Page 11 - Reviews of Flipcause

## Showing most helpful reviews

Showing 251-275 of 340 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder and President  
Sports  
Used the software for: Less than 6 months

### "Worthy option for a complete CRM solution"

October 14, 2018

5.0

Overall, definitely recommend - honestly, the customer support from beginning to end is outstanding! And that speaks well to the value of the platform!

Pros

Easy to use, awesome customer service team! They assign a team to you and will help build what you need. They are very accessible and willing/eager to be of help in designing your campaign.

Cons

Personal opinion - nobody can create my messaging like me. While it's great having a team help create, I did have to go back in and add many details myself which was more time time intensive than I would like. That's not a criticism as much as it is a reflection of limited staffing on our part. With a larger team on this end, someone would have been tasked with being the point person and that probably would alleviate the challenges.

Review Source

KM

Khristi M.  
Vice-President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The Cost out weighed the value of the service"

October 17, 2017

3.0

I learned of a new platform to host our website that would be more user friendly than what we had in the past.

Pros

We had options, I was able to choose to use either the concierge service or manage the system myself. The stats tracking would have also been helpful, if there were any stats to track.

Cons

The software to not serve as a value for our organization and it was sold to us. Currently, we have paid out money and have not received any more traffic, donors, or revenue for using the service and it is difficult to pay the fee. This site states the different rate, they charged us different price, and I cannot imagine we have a highly sophisticated/complex site that requires additional fees, if so, they was never expressed to us. And we explained our financial situation and as to why we needed to use the service. The additional hidden fees are also upsetting. The quarterly fee, the fees per transactions, the fee because my browser requires an SSL certification. Doesn't this company realize they are primarily working with nonprofits that need their help, otherwise, they would not need this type of service. I'm disappoint because they sold us on a lot of things that turned out to be different. Since having the service/software it has not saved time, or increased our visibility, or revenue.

Review Source

DF

Denice F.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Flipcause"

December 2, 2021

5.0

So far, I like Team \[SENSITIVE CONTENT\] always helping me when I call.

Pros

I like the website development, peer to peer features and donation reports.

Cons

Since I'm new to the software, I will say getting my money transferred to my bank account takes too long.

Review Source

KH

Kathy H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Flipcause is great"

October 3, 2021

5.0

Positive

Pros

User friendly which is a must. Great job at rebuilding our website and answering our questions

Cons

Not anything that I know to point out. I'm not great with software

Review Source

Response from Flipcause

October 6, 2021

Hi Kathy, Thank you for the review! We're happy to hear that you've found Flipcause to be user-friendly and that you are pleased with your new website. Don't hesitate to let us know if there's anything else we can do to help!

KM

Katie M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "So glad we found Flipcause"

June 14, 2019

5.0

I’ve loved flipcause! They are exactly what we were looking for at such a great price too!

Pros

The team is so attentive to our needs. Any time we need something done or have a question, my requests are handled timely and I never get the impression that my needs arent important. I love the capability of integrating with our website too! And the ability to automatically track donor data in one place from transactions makes my job so much easier

Cons

The report creating process can be a bit challenging. Some things require more steps than seem necessary

Review Source

CC

Cassie C.  
President  
Fund-Raising  
Used the software for: 1-2 years

### "LOVE IT! It's a game changer for us!"

May 8, 2018

5.0

It's easy. I am busy. I don't have time to jack around with junk ... and this thing is beautiful, and looks matter in the modern age of electronics. It's updated, it helps us "fake" we are in the know of the century on paying online, monthly donations, thank you's, etc. when really it's all FlipCause that does it for us!

Pros

Easy to use and setup. Help is EASY to get, and quickly. We have raised a lot more money that we ever could with people just being able to "mail a check" ... the monthly recurring donation aspect is awesome! The event registration is so easy and our community loves the options we can offer, and so do our teachers!

Cons

I had a learning curve with posting the links to our personal website, but did get Flipcause to help. So my con was a hard one personally for me, but it was done quick with the help of support!

Review Source

LC

Lenore C.  
Administrator  
E-Learning  
Used the software for: 6-12 months

### "Flipcause--it works--very well."

March 3, 2022

5.0

Pros

The Flipcause Team is responsive, helpful and very polite. The software is easy to use. the Team we work with is very helpful.

Cons

As a user, more options for making description changes would be nice.

Review Source

AC

Alesia C.  
Executive Director  
Individual & Family Services  
Used the software for: 2+ years

### "At Ease because Flipcause has my back. "

July 7, 2021

5.0

Happy Customer

Pros

I like Everything about Flipcause, especially team \[SENSITIVE CONTENT HIDDEN\]

Cons

I have not found anything I don’t like.

Review Source

TJ

Tom J.  
DIrector and Chairman of the Board  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Prior to Flipcause we struggled to maintain our website and keep it current, effective and viable"

July 18, 2018

5.0

The software has enabled our team to respond quickly to changes, create very effective fund raising campaigns, effectively track contributions, and most important to remain relevant as a non-profit. Our organization is comprised of all volunteers and the funds we raise go directly to the work we are doing so any administrative cost such as web hosting etc. affects our ability to fund our projects. Flip cause is an incredible value proposition for our non-profit!

Pros

I love everything about this software, it's ease of use, reports, ability to create fund raising campaigns, make changes and their customer support is beyond great! What I like best however is how quickly and professionally they respond to our needs and interact with my team. If I could I would give them 10 stars out of 5!

Cons

I have asked every member of our team to tell me what their issues were with Flip cause and thus far there are none. We love the responsiveness, the cost vs. value is outstanding and as such I have no negative comments!

Review Source

TN

Thomas N.  
Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Flipcause for a non profit"

September 14, 2019

5.0

Great. Has cut my workload down by 75%. Before I had to manage things through multiple spreadsheets now I can manage everything through Flipcause

Pros

Flipcause has lot of functions for a non profit. Great for scheduling events and contact management. We are also reducing our credit card transaction costs below what we paid pay pal

Cons

Would like to see an email and memebership management feature.

Review Source

Response from Flipcause

September 18, 2019

Hi Thomas, Thank you so much for your review. We love hearing that Flipcause has been able to save you time and has allowed you to move your work from multiple spreadsheets to a centralized place! That's what we aim to do. As for adding mass email and membership management, both are on our Roadmap for future builds. We'll be sure to keep you updated on the progress. Don't hesitate to let us know if there's anything else we can do to help!

CB

Celith B.  
Project Specialist  
  
Used the software for: 2+ years

### "Flipcause has been incredible for us! We are able to facilitate and increase fundraising efforts."

May 8, 2018

5.0

Pros

Easy to learn and use! Flipacuase is constantly upgrading their systems and customer representatives are always available.

Cons

There really is not that much not to like. It is very intuitive and easy to integrate into your website.

Review Source

AW

Anya W.  
Operations Manager  
Fine Art  
Used the software for: 6-12 months

### "Great product in theory but still working out kinks "

July 11, 2017

4.0

I'd recommend Flipcause to a medium-sized, well-established non-profit looking for something new in the fundraising software market. Flipcause isn't that great for start-up non profits with small budgets and low donor activity.

Pros

Customer service is great. The option to allow donors to take on the card processing fee is fantastic. Product has a lot to offer, features-wise.

Cons

Company is still growing so some tools are not in place yet (like a shopping cart feature for multiple purchases), overall look and feel is a little cheesy but it gets the job done, site can be glitchy on occasion

Review Source

VR

Verified Reviewer  
Executive Director  
  
Used the software for: Less than 6 months

### "We were looking for a site that would allow us to maximize our fundraising cost effectively."

May 8, 2018

5.0

Pros

Any time we have a question, we get it answered by their staff and they are incredibly responsive to our needs.

Cons

They need to get their text to give campaigns up and running so that we can continue to fundraise in a manner that appeals to all supporters.

Review Source

NS

Naomi S.  
  
  
Used the software for:

### "Streamlined Service"

February 23, 2017

5.0

As a small organization, we'd never been able to justify investing in fancy CRM. We cobbled together the services we needed, often losing high percentages of our donations or ticket sales. It was a constant nightmare of keeping track of which donor preferred which method, not to mention the hassle of reconciling so many accounts. With Flipcause, we don't have to compromise. We have customizable service, at a rate we can afford, and we have an account manager who treats us like we're his most important client. I know exactly who I'm talking to when I call for help. Over this past year, I've seen how my feedback impacts the platform's growth. It's exciting to watch a service evolve, and to grow along with it. This attention to customer feedback means that all of the users are benefiting from others' experience. I didn't think it would be possible for us to get a service that was so flexible within our budget. My teammates and I are able to use the service for our very different needs - from volunteer management, event registration, to fundraising. I love that I can create a specialized campaign with such ease. One of the biggest rewards has been starting a recurring donor program. I set it up during our free trial, and by the end of that month, I knew we would stay.

Review Source

DC

Deborah C.  
Executive Director  
  
Used the software for: Less than 6 months

### "We've only been with Flipcause for 2 months, but I'm loving it already!"

October 1, 2017

4.0

Pros

Most of all I like the customer service! Our success team is easy to contact and works very, very hard to meet my every request promptly and completely. I like the new website, and I enjoy being able to make some minor changes to it myself. However, the success team does all the big stuff and takes a lot of work off my plate! I still have a lot to learn about the possibilities for our organization, but right now I'm glad we chose Flipcause. What a great organization for small non-profits!

Cons

Sometimes the editing site does not work, and I'm unable to add new events, download documents, or save my work without lots of tries. I really wish the site would cooperate with Constant Contact as well as Mail Chimp. We are also waiting in hope for the site to be able to do online auctions.

Review Source

JA

Jessica A.  
Director of Advancement and Marketing  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Dependable customer service"

December 5, 2022

4.0

Pros

Customer Service is very good. They get back to me very quickly.

Cons

There are some thing si Have to ask Team Chris for that I wish I could do myself, such as get donor lists by tags.

Review Source

RT

Rob T.  
President & Founder  
  
Used the software for: 1-2 years

### "Outstanding!"

May 8, 2018

5.0

Pros

The platform is easy to use, easy to understand, and what we needed help with our account manager was right there to help us.

Cons

There is No text to give feature. We would really like to see this as we used a text to give platform prior so many of our donors were looking for this feature.

Review Source

FS

Flor S.  
Executive Director  
  
Used the software for: 1-2 years

### "Flipcause works well for us in accepting online donations, recruiting volunteers, event registration"

May 8, 2018

4.0

Pros

Easy to use, customize, and integrate to our site. We are able to retain branding with it. Allows for many functions in event registration.

Cons

Not a great CRM tool. Also wish that reporting was better - you cant make changes to reports and have to wait on customer service to do that.

Review Source

CA

Christene A.  
Executive Artistic Director  
Performing Arts  
Used the software for: 2+ years

### "DiTAE Review"

June 2, 2022

5.0

Pros

I love the fact that I am able to do so many things in one application. In the past we used a separate application to receive donation, a separate application for registration to our events, and a separate application to manage our website. So to use Flipcause to do all of these had been a tremendous benefit to us. Having a customer service team assigned to you, to help with all of your needs is an extra benefit!

Cons

I wish the donation options were more social media friendly.

Review Source

LP

Laura P.  
Founder/CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "URC Review"

April 7, 2022

5.0

Flipcause has helped us perform like a big company even though we are small . The team goes out of their way to either do things for you or teach you how.

Pros

Ease of use! It is easy to navigate the site and there are multiple ways to get information to or from your team.

Cons

How to get the campaigns linked to website and how to use donor contact info to send out mass messaging.

Review Source

MJ

Melanie J.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Our organization has been very happy with FlipCause. "

May 14, 2018

5.0

Pros

The campaigns are easy to set-up and look great. The clone campaign feature is a huge time saver for new campaigns without having to start from scratch. The reports are user friendly and can be customized to meet the needs of different departments for analysis.

Cons

When loading pictures for the campaigns, it would be helpful to be able to resize the pictures within the FlipCause platform. Currently, we have to change the size of our images in AI.

Review Source

Response from Flipcause

May 18, 2018

Hi Melanie, Thank you so much for your review! We're so glad you're able to save time with the campaign cloner. I hear you about image resizing and will forward your feedback to our Product team. For now, we recommend using the listed image dimensions in the interface before uploading images. You can also use a free image creator like canva.com, this can be a lot easier to use than Illustrator!

GJ

Greg J.  
President  
Entertainment  
Used the software for: 2+ years

### "Wrightwood Blues Society "

November 10, 2022

5.0

Pros

Customer support is very positive. Very easy to manage website portal.

Cons

L emailing contacts would be helpful. We invite the same folks to campaigns.

Review Source

HH

Hal H.  
founder  
  
Used the software for: 6-12 months

### "The exact missing piece to the puzzle that I needed"

May 8, 2018

5.0

Pros

It is user-friendly, the customer service is timely, the functionality is amazing, and it is serving a huge void of something that was missing for taking the foundation to the next level. It is an industry low price at a high-quality value.

Cons

Is there any? Everything about the software is something that is pivotal in terms of donor management, volunteer management, ease of transactions and donations.

Review Source

MH

Michael H.  
Deputy Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Flipcause"

July 18, 2019

5.0

Though it's been a short time. I find it easier and more convenient that eventbrite and paypal.

Pros

Myself and my co-workers find it intuitive and easy to use. The support team has been incredibly prompt and dedicated to customer service.

Cons

I found setting up the permissions for admins a little confusing. I spoke with the Flipcause and have a really good understanding now.

Review Source

Response from Flipcause

August 7, 2019

Hi Michael, thank you for your review! It makes us so happy to hear that we've been able to provide you with an easier solution to Eventbrite and PayPal, that's what we set out to do! Don't hesitate to let us know how else we can make your life easier.

VW

Victoria W.  
  
  
Used the software for:

### "Great customer service and support for a sleek and easy-to-use donation portal."

January 30, 2017

5.0

I am so thankful that I found out about Flipcause back in 2015. My nonprofit's website benefited immensely from the software, which gave us a smooth, sleek, and easy-to-use donation portal far better than that offered by Paypal. The Flipcause portal asked donors if they wanted to cover transaction fees with their donations to ensure we received 100% of intended donations. The donation portal also gave users the option to make recurrent donations and generated donor receipts for those who wanted them for their tax records. WHENEVER I had a question, I could send an email or make a phone call and get a near-immediate response. Fortunately, I did not have many questions because the software was easy to incorporate into our nonprofit's Wordpress site-- it was all highly intuitive. Thank you Flipcause for making my life as the President of a young nonprofit easier. I would highly recommend your products to anyone looking for similar features.

Review Source

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