# Page 2 | Flipcause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Flipcause the right Nonprofit solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136488/Flipcause/reviews --- Flipcause 4.6 (340) [View alternatives](https://www.capterra.com/p/136488/Flipcause/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Flipcause ## Showing most helpful reviews Showing 26-50 of 340 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Kristin W. Chair of Development Music Used the software for: 2+ years ### "Stay far, far away" October 15, 2025 1.0 They promised long, delivered short. The promise was that they would build us a website that we could take with us should we decide to leave (a lie); that funds would, upon request, be transferred into our bank account in 7 - 10 working days (a really big lie); and that their reports would be useful to us (so not true - an Excel spreadsheet worked better). Pros At the outset, they were helpful. But the amount of money we paid for the service was much too high, and although supposedly we had a “team” available to us, it’s no good if “team” members don’t respond to emails. Our small non-profit had big, big regrets about working with them. Cons The most egregious behavior came when our small non-profit requested transfer of our funds. FlipCause promises 7 - 10 working days; it always took at least 2 months, several emails, phone calls to the CEO (Sean Wheeler), which were never returned, and threats to file a complaint with the CA Attorney General’s office. We did file a complaint with the BBB. Alternatives considered [Webex Connect](https://www.capterra.com/p/168110/IMIconnect/) Reason for choosing Flipcause At the time, they promised a great service. Unfortunately, we believed them. Review Source Dr. The Hon. Rufus W E. President Non-Profit Organization Management Used the software for: 6-12 months ### "Helpful Website Tools but Unreliable Fund Transfers" August 20, 2025 2.0 While Flipcause provides some helpful tools for nonprofits, particularly in website support and donor engagement, the core function of reliably transferring donor funds was a consistent failure. This not only caused operational hardship but also reputational damage for our organization. Unfortunately, despite some good support from their team, the recurring issues with fund transfers made the platform unworkable for us. Pros Flipcause was very helpful in redesigning our nonprofit’s website and integrating it with their platform. Their success team usually responds to inquiries in a timely manner and offers useful support on general technical issues. Cons The major issue is the failure to transfer donor funds in a timely manner. Despite their policy stating 7–10 business days for ACH transfers, Flipcause consistently delayed payments, sometimes holding funds for weeks. On several occasions, we had to threaten to cancel before receiving partial resolution. Eventually, we terminated our account because this problem persisted. Additionally, the platform is expensive at $125 per month, which is not justified given these challenges. Review Source CG Christina G. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Flipcasue Review- CRM Low Scale " February 27, 2026 2.0 Overall, I do not like flipcasue. The biggest challenge has been getting the money that our donors gave online through their platform. We have tried reaching out to support and their office and we cannot get ahold of anyone. Pros Flipcasue has the capability of a donor management system along with website capability. It was efficient to have both things in the same location! Cons While Flipcasue has the capability of receiving donations from your constituents, they are not able to pay out your funds in a reasonable time. Our organization still has $3,000 that we are waiting to get from them. We have been requesting the funds for over 6 months. Review Source JW Julia W. Artistic Director Entertainment Used the software for: 2+ years ### "Excessively long wait times for funds" April 24, 2025 2.0 If you have enough backup funds that you can wait for long periods of time for funds, they are fabulous, but if you rely on donations, registration fees and ticket sales for day-to-day functioning, sadly, we cannot recommend them. Although I hate to walk away from the almost 9 years of institutional history that is easily accessible in our Flipcause Dashboard, I am actively looking for an alternative service. Pros We've used Flipcause since 2017. I've always been really happy with the ease of use, and I've loved that they can handle donations, monthly donations, ticket sales, class registrations, and even peer-to-peer fundraising. It's not the prettiest interface, but we've had no technical issues at all, and when we've had questions about how to use the product, customer service has been excellent. Plus, it's affordable for our small non-profit. Cons Our complaint is that the time we have to wait for funds to be transferred to our bank keeps getting longer and longer. For the first several years, we would always get our transfers within the 7-10 business days it states on the website, but the wait time keeps getting longer and longer, and if you don't aggressively hound them, your funds will not be transferred. I've waited as long as 4 months. It takes them a long time to response, and I just get the same response over and over - they keep saying they are having trouble with their ACH provider, but that trouble has been going on for well over two years. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) We wanted an integrated service that was more streamlined. Review Source JS Jenni S. Lead Project Forester Renewables & Environment Used the software for: 2+ years ### "Flipcause - Issues and delays with receiving donations" November 12, 2025 1.0 I would give them 0 or negative stars but that wasn't an option. From 2017 to early 2025 our experience with Flipcause was fine - not great, not horrible but the software worked and donations were remitted. Since spring 2025 our team has wasted countless hours spinning our wheels in an attempt to get critical funds owed to us that are being withheld by Flipcause. Pros Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025. Cons Payout requests have been in a perpetual state of 'processing delay' for over 6 months and we have not received any of the funds owed to us since May 2025. We have submitted numerous requests and have received unkept promises from their \[sensitive content hidden\] As a core function of the software is donation processing & remittance - that they aren't remitting the donated funds is a pretty significant Con. Review Source MLS Mary Louise S. Assistant Controller Non-Profit Organization Management Used the software for: 6-12 months ### "Still waiting for the funds from our donor's contributions!" April 1, 2026 1.0 The worst was their default on their fiduciary accountability, as my Non-Profit org still hasn't received all of it's donations. Horrible Customer Support. Response - At a minimum it would take 5 to 6 emails request to even get a response. The look and feel of the receipts sent to the donors was very rudimentary and could not be customized. Pros There wasn't a single thing I liked about Flipcause when we had them as a vendor. My non-profit organization transition to another vendor, just prior to Flip cause Chap 11 filing. Cons The biggest heartburn was the significant delay in transferring the funds processed by them our donor's contributions to our bank account. For most 2025 it be transfer in 1 monthly sum but averaging 45 days to receive, then in Fall - They stopped transferring our donor contributions completely. Review Source DB Drea B. Executive Director Mental Health Care Used the software for: 2+ years ### "Stay Away From Flipcause" March 11, 2025 1.0 Prior to May of 2024 we loved this company and their platform. Now, I just want to warn people to keep looking. Something is going on there that isn't OK and they aren't transparent about it. Today, it absolutely should not take 7-10 for a merchant account to transfer funds. We work with 3 other merchant accounts and can have our funds instantly or within 3 days and there is no gate keeper. When we hit transfer, they transfer. With Flipcause, you hit transfer and the funds get stuck somewhere for weeks and weeks. I am afraid one day the funds won't even come late. Something is going on there that isn't good! Keep Looking! Pros Prior to May of 2024 I would have rated Flipcause 10 out of 10. We have been a customer for over four years without an issue. That is no longer true and I think anyone considering contracting with this company needs to be aware of the major financial issues that are happening there and with client's donations. Cons The process for moving donations from Flipcause to our bank has always been clunky but workable. We have to request the transfer and then the contract gives them 7-10 days to transfer. That worked fine until mid 2024 when it started taking 2, 3 and 4 weeks. And every transfer requires emails begging for our funds to be released. No accountability, no phone number, no manager to connect with. They are interfering with nonprofits ability to execute their mission by illegally withholding funds with no explanation and no attempt to fix it. The last thing I have time for is finding a new platform and migrating our website but we have zero choice at this point. We have battling this for a year and we are done. Flipcause refuses to let us integrate a different merchant account on our donation page until theirs is working properly. Effectively cutting off our funds with no solutions or recourse. Switched from [Firespring](https://www.capterra.com/p/145050/Firespring-Website-Solution/) Firespring got too expensive. Flipcause has not solved their merchant account issues for a year and the delays for deposits are increasing, up to 30 days. There is no one to talk to about what the problem is and when it will be resolved. Review Source Harrison P. C E O Individual & Family Services Used the software for: 2+ years ### "Nonprofits Support Team " January 4, 2025 5.0 Flip cause has come to be one of the best hosts for my nonprofit company. It brings much value to my company and with their candied support. Thanks again! Pros I like most is that the way they create your product for marketing. It is so impeccable. Cons Trying to reach by phone and their is a long wait. Especially, if you need something done asap. Review Source HG Heidi G. Executive Director Mental Health Care Used the software for: 2+ years ### "Suitable eary-midstage platform" November 9, 2024 4.0 It's been satisfactory or we wouldn't still be here. I anticipate that we would be switching within the next couple of years to a platform that has a bit more ease about it. Customer service is decent, not wonderful due to time lapses, but when we connect I've felt supported, questions have been answered or situations solved. Pros Fairly easy to set up website & change content. I like that there are campaigns that can be shelved, copied or deleted and that they can be integrated in a number of ways. Cons Lot's of chunky parts... ease of use regarding campaigns, types of sign-ups, limited offerings that would allow further control / design on our side. No crm option. If I were in the middle of creating xyz I'd be able to give better details. The percentage donors are charged has been a problem for many and we don't get back the amount I thought we were which was disappointing. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) fundraising capabilities of flipcause, ability to donate directly Review Source MB Mari B. President, Board Non-Profit Organization Management Used the software for: 1-2 years ### "Flipcause is AWESOME for nonprofits. " October 8, 2024 5.0 FLFR started using Flipcause in 2018. They made it very easy to integrate databases of donors to their activity tracker. And to transfer information from our old website to their system. After 6 years of using Flipcause we are delighted. Their system is easy and secure. We highly recommend their software and services. Pros The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support!!! How easy it is to update our website. It is a reasonable yearly fee for a small non-profit. It has helped Friends of the Locust Fork River be organized, be better at fundraising, and become well known nonprofit in our community. Cons Nothing. We like it all! Since I am to write 40 characters, I can say that some of our board members have struggled a bit getting reports. Other than that it is great. Switched from [Excel Database Tasks (EDT)](https://www.capterra.com/p/136873/Excel-Database-Tasks-EDT/) Because we didn't have everything integrated. The campaigns, the database, the record of donations, etc Review Source VE Van E. President Non-Profit Organization Management Used the software for: 1-2 years ### "BEWARD OF FLIPCAUSE" February 4, 2025 1.0 DO NOT USE FLIPCAUSE. WE BELIEVE THEY ARE GOING BANKRUPT AS THEY DO NOT PAY OUT DONATIONS. Pros Good dashboard, good feature set. Good help with our website. Cons Flipcause holds on to your money. They claim to process your donations in 7-10 business days which is already too long, but we have to demand payment months later. The last time we had donations transferred into our account was 2 months ago. This is the 3rd time we have had to threaten them to deposit our donations. They are either incompetent, screwing us by holding our donations in float, or going bankrupt. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Lower fees, which is a joke because we don't get paid. Review Source RT Ronnie T. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Finally, Software for Us" September 24, 2024 5.0 There are very few companies that I would describe as specifically catering to small non-profits. I have had countless demos by sales people who pitch a great product, only to find out that their expectations and our expectations for what the price should be are leaps and bounds apart. Flipcause is the only company we've worked with that I felt was tailored specifically to our type of business. While our annual income routinely exceeds $1 million, we are relatively small. The software we've used before was not made for businesses like ours, and we had to "grin and bear it." With Flipcause, every part of their business model is based on companies similar to ours. It has been a blessing to be able to work with them. Pros Flipcause is designed for small non-profit companies like ours. It is the first software we've used that felt like it was created specifically for our needs instead of us having to make changes to fit software that was created for large corporations. Cons The initial startup costs for Flipcause seemed somewhat excessive, especially since we were not sure that it would be the right fit for us. Luckily, our board made the decision to go forward with them because we have made the initial investment back and have exceeded our prior year's fundraising goals before our fourth quarter has even started. Review Source ED Eric D. Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "A great platform with an even greater team" November 9, 2024 5.0 Overall, our experience has been great. The team has been very responsive, and the value to cost ratio is very good! Pros Flipcause is a great platform with a great team behind it. The team is not just a web team, but have good fundraising ideas and website design for optimal flows from email signups to donations. Cons Perhaps a bit more proactive interaction, seeing how we are doing, and if there is anything they could do to help. When we reach out, though, they are very responsive. Review Source NH Nicole H. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "Great Cusomter Service" October 2, 2024 5.0 EXCELLENT- I have loved every encounter with staff and customer service as well as working on the site. Pros All staff I have encountered are extremely helpful and respond in a timely manner. I am new to Flipcause and have been navigating and learning the site on my own. It's pretty easy to navigate and the customer service is excellent! Cons Nothing - I have experienced nothing that is difficult to work at Flipcause. Review Source LB Louis B. Case Manager Public Safety Used the software for: Less than 6 months ### "Flipcause has been great" December 3, 2024 5.0 its been a pleasure - easy to use and ha sraised funds Pros ease of use- great support team would recomend to any non profit Cons support team does not work on weekends - makes it difficult for volunteers whgo work Review Source PH Primitiva H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Good Services" February 3, 2025 4.0 I'm glad I made the switch from what we were using. I find Flipcause easier to use. Pros The combination of the fundraising and the website. Cons The high rates it charges our donors. It would be nice if it could be lower. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Flipcause was more affordable combined with our website. Review Source DK Despina K. President Recreational Facilities and Services Used the software for: 1-2 years ### "A supportive team" November 9, 2024 5.0 as an organization, e have not leverage the company to its fullest I believe in terms of using the fundraising platform. we have one coming up in January 2025 and I am looking forward to it. Pros The amazing customer service. The staff are helpful with providing ideas on to proceed with posts and campaigns Cons That I am unable to speak with a live person or brainstorm via zoom Review Source TC Tim C. Skipper Non-Profit Organization Management Used the software for: 1-2 years ### "Speak to these guys, you won't be disappointed " September 6, 2024 5.0 Great, and it is only just the beginning!! Pros Simple process from start to finished (live) website. Great support from the beginning making for a much less stressful experience. Cons Very little if I'm being honest, some aspects of the web design could be more detailed or easier to update and chance but it didn't stop my site from going live in a very timely manner and doing what is needed. Review Source EB Elya B. President Arts and Crafts Used the software for: 6-12 months ### "Don't waste your time/money with Flipcause" July 3, 2024 2.0 Disappointing and frustrating - bad customer service and lack of tools and little follow-up. Pros cheaper than other alternatives; relatively easy to set up campaigns Cons 1\. lack of event functionality 2. they keep your donations! you have to ask to transfer the money to your own account and when you do, it usually takes much longer than the 7-10 business days promised for transfer and often requires calls/email follow-up. Frustrating + a HUGE waste of company time. 3. Very hard to actually speak to a person unless you are threatening to cancel your subscription - only then will they call/email you back within 24 hours. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing Flipcause It seemed easier to implement and a slightly cheaper option. Review Source Response from Flipcause July 18, 2024 Hi Elya, Thank you for sharing your feedback and we apologise that Flipcause did not meet your needs. Our customer service policy is centered around written communication only as is standard for most software companies you purchase a service from. We do make exceptions and reach out by phone when requesting a cancelation to touch base with you to see if there is something we can accommodate and to ensure you have all the account funds and information you need. We strive to provide the very best service to all of our partnered organizations and we are disappointed to hear that this didn't feel like the case for you. Although we can not speak to individual account delays and your choice to part ways due to our lack of your needed functionality, we wish we had the opportunity still to make things right. We would love to have shown you what Flipcause really can do and how to best use it. Thanks again for giving us a try. TA Tiny A. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Easy and extremely helpful " July 3, 2024 5.0 Flipcause has been great for my non profit from donor management to fundraising. Pros The customer support for web services are amazing Cons I have no complaints. My experiences has been great. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I did not want to manage the website anymore Review Source EW Edward W. Board Member Banking Used the software for: 1-2 years ### "America's Best Fundraising Platform" June 4, 2024 5.0 Pros Flipcause has been fantastic to us. The platform is very user-friendly and I appreciate having the Flipcause success team to turn to when I need help. Cons We have not experienced any issues with the platform. Review Source RO Rebekah O. Director of Mission Engagement Non-Profit Organization Management Used the software for: 2+ years ### "A game-changer!" January 3, 2024 5.0 Very satisfied! As a smaller, but growing non profit, Flipcause filled a critical need to manage our donations, create campaigns, and monitor relationships in a cost effective and user-friendly way. Pros Our favorite features include an integrated merchant processing system to reduce fees, ease of creating campaigns, ease of accessing information about our financial partners and the VERY RESPONSIVE customer service team! Cons It is hard to integrate information from the transaction and contact reporting areas. It is not unusual to have to create 2 reports and then merge them to get the needed information. This is also true about the Group reports and transactions. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Extremely expensive and not responsive to customer service needs. Review Source Response from Flipcause January 10, 2024 Hi Rebekah, Thank you for taking the time to leave us a review! We're happy to hear that it's easy for you to create campaigns and access your financial partners' information. We're also glad that your Success team was very responsive. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! LL Liz L. Managing Director Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause Does the Trick!" March 25, 2024 4.0 They are our long term Fundraising CRM that has done the trick for over 5 years at this point. Unless another product comes along that does everything that Flipcause does but better for a similar price, we plan to stay with Flipcause! Pros I like the cost of Flipcause the most. It is very effective and affordable. They also have a competent customer service team. Cons There are issues with making edits and deletion of human errors. I have to email customer service and it takes a few business days for it to be completed when I could've easily resolved it myself if I had the capability. They do have a great customer service team though! Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Virtuous](https://www.capterra.com/p/159179/Virtuous/)[Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/) Reason for choosing Flipcause The price was right and they host our website! It is a unique offering that serves us very well! Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was overpriced and offered way more than we needed. It was not catered to nonprofits or fundraising. Flipcause was made for small nonprofits like us. Review Source FH Fidel H. Exec Admin and Web support Religious Institutions Used the software for: 2+ years ### "Is Flipcause For You?" January 9, 2024 5.0 Overall we are happy with flipcause and believe you will be too! Pros We love the ease of use of the campaign builder, the beautiful reporting tool, Easy maintenance of the donor records, The simplification of the donor giving process and time it takes them to complete their contribution is good. Cons We believe the payout process needs upgrading to speed up the process and if the fee's can reduced even more or eliminated would be of great benefit as well as more of the donor dollar can go to the cause. Review Source Response from Flipcause January 10, 2024 Hi Fidel, Thanks for leaving a review! We're so happy that you love the campaign builder, the reporting tool, and the easy maintenance of donor records. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization! KF Karen F. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Small nonprofit FlipCause user since 2016" September 14, 2023 4.0 Easy to use all under one umbrella; frees up my time for other tasks. Pros I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship, volunteer management, campaign landing page, in-kind donation offering and even website. Since our nonprofit has a very small staff, it makes it so much easier Cons The Weebly website is functional, easy to set-up and perform basic editing. However the options for appearance is quite limited and needs professional coding to make it look really professional and slick. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) So much easier (and less expensive) having it all under one integrated umbrella. Review Source Response from Flipcause September 15, 2023 Hi Karen, Thanks for the review! It's so great that you love the way you can use different functions all in one place, and we love to hear that you've stayed with us for so long. Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs. Similar Products Featured