# Page 6 | Flipcause Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Flipcause the right Nonprofit solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136488/Flipcause/reviews

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Flipcause

4.6 (340)

[View alternatives](https://www.capterra.com/p/136488/Flipcause/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Flipcause

## Showing most helpful reviews

Showing 126-150 of 340 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PR

Peter R.  
Executive Director  
Public Safety  
Used the software for: 2+ years

### "Responsive support"

August 8, 2023

5.0

Exceptional

Pros

They took my architectural layout and converted it precisely to a website, and their unusually high level of responsiveness.

Cons

They are limited in software changes because they are using an HTML generator from another company.

Review Source

TN

Teresa N.  
Executive Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Flipcause "

July 1, 2022

5.0

Love it!

Pros

It’s “one stop shopping” - it fits every need we have in one place. We started using them early in their development and it has only continued to grow and improve. We went from using several different programs to just Flipcause and it’s nice to have one platform for everything.

Cons

A little more ease in report pulling, but nothing that has ever been frustrating enough for me to contact customer service.

Review Source

SM

Sam M.  
Board President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Flip cause has done well for our non-profit"

November 2, 2021

5.0

Our primary benefit has been increased online fundraising. But, our website is also much better than before. We have used campaigns extensively. Our new animal shelter capital campaign and celebrity waiter dinner campaign have been especially effective through Flipcause.

Pros

Online fundraising for our non-profit has increased tremendously with Flipcause. We now have a much better website than previously, too. Customer service handles requests quickly and professionally.

Cons

Features we would like to have seen initially, such as text to give were not available. However, Flipcause just added that. This has been a positive pattern. Flipcause attempts to add features based on customer feedback.

Review Source

Response from Flipcause

November 9, 2021

Hi Sam, Thanks so much for leaving us a review! That's so great to hear that your online fundraising has increased so much with Flipcause and that you're happy with your new website. We're also so happy to be offering Text-to-Give and hope that it helps you expand your fundraising reach even further. We're here for you and looking forward to continuing to support your organization!

MC

Mary C.  
Executive Director  
Environmental Services  
Used the software for: 2+ years

### "A wonderful tool for our organization, plus a fantastic success team!"

July 3, 2019

5.0

Pros

Flipcause is easy to use to create eye-catching, engaging campaigns. We have used Flipcause campaigns to create fundraising platforms and register participants for events. We began using Flipcause several years ago and have not had any problems with the software. The Flipcause employees (success team) are fantastic. They are responsive and help answer any questions in a timely manner. We are currently moving our outdated website over to a new Weebly platform through the Flipcause website package. The process has been easy, and the new website looks wonderful. Flipcause is an excellent resource for our small non-profit organization.

Cons

My only suggestion for improvement is related to the reports for various campaigns. If you want to figure out the amount of transaction fees, this requires you to do an extra step to subtract the amount received from the total of the transaction. It could be improved for the user to more clearly show a total of transaction fees on reports.

Review Source

Response from Flipcause

July 10, 2019

Hi Mary, Thank you so much for taking the time to leave us a review! I'm so happy to hear that we've been able to support your organization in creating campaigns, registering participants for events and now updating your website! We love hearing that your Success Team has been responsive and able to give you the support you need. Thank you also for your suggestion on how we can improve reports. Reporting upgrades is on our roadmap and I will be sure to share your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help!

PS

Pauline S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Works for us!"

September 8, 2022

4.0

Sorry I didn't see this earlier. My answer is stated above.

Pros

We initially used Flipcause for website migration and the process was much easier than I imagined it to be. Updates are fairly easy to do once you know how to do it. We started doing Campaign for various projects. It's not the most intuitive thing to figure out, however, and takes awhile to set up. We also have begun using the donor management feature. That also takes some work to understand how to manage. All in all, the tools are there to do a lot for a small nonprofit like we are.

Review Source

Response from Flipcause

September 22, 2022

Hi Pauline, Thanks for the review! We're glad that you found the website migration much easier than you imagined it to be and that you're having an easy time making updates. Also, thank you for sharing your experience with campaign and donor management features. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! Please let us know if there's anything else we can do to help!

JG

Jon G.  
Executive Director  
Civic & Social Organization  
Used the software for: 6-12 months

### ""One-stop Shop" for donations, campaigns, events, web design, and more!"

December 1, 2021

5.0

Accepting and processing online donations is seamless with Flipcause, and very easy for donors to use. Planning and organizing fundraising campaigns and attended events is very easy, and everything is tracked automatically (i.e. donations, participants, etc.) Professional design (or re-design) of your website is included, and has made a huge impact on our online impression. The fact that all of this is billed at one flat rate, with no add-ons ever, makes it very easy to budget for.

Pros

I love the professional re-design of our website that was included with the services. We still get complements! Their designers did a great job, and also implemented the changes we wanted. Now we can update it ourselves, or submit changes to them to be handled by the pros. AND our campaigns and events can easily be integrated into the site.

Cons

None, really. There is a bit of a learning curve to the "Campaign" features, but the support is excellent, and the system is very well-designed. 12-months in, and the team is all very comfortable with it.

Review Source

Response from Flipcause

December 7, 2021

Hi Jon, Thanks for leaving us a review! We're so pleased to hear that you are happy with your new website and that you're still getting compliments on it. I'll be sure to share this feedback with our website design team. And we love hearing that you and your team have been able to rely on your success team for support. Don't hesitate to let us know if there's anything else we can do to help!

AC

Amy C.  
Board Chair  
Fund-Raising  
Used the software for: 1-2 years

### "Great service and interface"

January 5, 2023

5.0

Pros

After a brief period, I was able to use Flipcause with ease. A giant improvement over doing everything manually on Google sheets. I can easily see who is donating, how much, and when.

Cons

Some aspects are non-intuitive and cumbersome. I don't always quickly find what I am looking for if I am doing anything beyond routine activities.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Flipcause

It was easier to use and more reasonably priced. I love how it works in terms of service and saving on processing fees

Review Source

Response from Flipcause

January 12, 2023

Hi Amy, Thanks for leaving a review! We're so happy that you were able to use Flipcause with ease. And I'm sorry to hear that you find some aspects to be non-intuitive and cumbersome. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!

Randy J L.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Best Non-profit Merchant"

August 23, 2018

5.0

I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.

Pros

Customer service is their superpower. The software is definitely the easiest to use but their customer service is beyond anything I'm accustomed to. As a website developer I"m always advising clients on merchant services, and flipcause is my number one for nonprofits.

Cons

The portal is a little dated but has not reflection of the product or service.

Review Source

Response from Flipcause

August 24, 2018

Randy, thank you so much for your thoughtful review. We love to hear what's working for you and the opportunity to provide timely and personal support to help our partnered organizations grow and do more!

SW

Sheila W.  
Founder & CE)  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Flipcause makes Tracking and Managing Donations Easy."

January 3, 2022

5.0

Our donors seem to like Flipcause and if there is an issue it gets cleared up immediately. Fast response time. Great customer service. Reasonable rates. Dependable. Not breakdowns in service.

Pros

Flipcause folks have been wonderful to work with. Fast response time and always following up. At one time they also sent us a device to use to make selling our book easier. We didn't have this software. I think the fact that our donors receive an instant Flipcause thank you is very good. Even though we send each donor our own STC Thank you letter.

Cons

I have zero negative comments about Flipcause after using it for a number of years.

Reason for choosing Flipcause

The stellar recommendation I got from another organization who had been using Flipcause.

Review Source

Response from Flipcause

January 5, 2022

Hi Sheila, Thanks for leaving us a review! We're happy to hear that you're pleased with the timely support you have received from your Success Team. We're here for you and looking forward to continuing to support your organization!

PS

Peggy S.  
Executive Director  
Maritime  
Used the software for: 2+ years

### "Marine Life Studies recommends Flipcause!"

January 9, 2024

5.0

Pros

We love that we can contact our team at Flipcause at any time of the day with what we need. They are fast at the response and they will have what we need done within 2 days or so. They are always so nice and accommodating.

Cons

We absolutely love Flipcause. It was definitely a game changer for our organization.

Review Source

Response from Flipcause

January 10, 2024

Hi Peggy, Thanks for taking the time to leave a review! We're glad that you love being able to contact your Success team at any time of the day, that they respond quickly, and that they are very accommodating. We're here for you and looking forward to continuing to support your organization!

Debbie J.  
Assistant Director  
Philanthropy  
Used the software for: 2+ years

### "Excellent customer support with a very quick response time. Very easy to use!!!"

May 8, 2018

5.0

Pros

Ease of use. We are able to use Flipcause for all of our financial backend needs. Campaigns can be tailored to use peer to peer fundraising, event ticket sales, merchandise sales and volunteer management. The platform is also donor friendly and gives the donor the option to cover all fees so that more funds come to us. They will also design individual campaigns for us - this is HUGE for a small staff of two.

Cons

Like with anything new the hardest part is simply learning the basics! I have found it hard to find tutorials on my own but their customer service staff is so quick to respond that it really is a non-issue.

Review Source

AW

Ashley W.  
Business Director  
Music  
Used the software for: 2+ years

### "Flipcause revolutionized our small non-profit"

May 9, 2024

5.0

Pros

I love that we can take advantage of so many different types of campaigns. We use volunteer, registrations, online store, and donation collection. We love the integrations into our website and the ability to customize the look and feel of every form.

Cons

There was a bit of a learning curve to get started. It took a while to set up the first few campaigns and learn how everything works.

Review Source

MG

Melissa G.  
Artistic Director  
Performing Arts  
Used the software for: 1-2 years

### "Helped our non-profit grow!"

April 21, 2023

5.0

We have grown our nonprofit by increasing registrations and donatioms across the board!

Pros

The system helps us manage our workshop registrations as well as waivers for hunderds of users per year!

Cons

I don't know how to pull reports very well.

Review Source

EP

Edward P.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best Software For Small Nonprofit Organizations Management "

July 14, 2022

5.0

My overall experience with Flipcause has been awesome. I'm excited to see the growth of my foundation while partnering with Flipcause and the impact set to come in the future.

Pros

I like how easy it is for me make updates on my website using the built-in features that Flipcause offers with their website management tool. I also really like how easy it is for me to keep track of data information such as donor support, sponsorships, and other information that helps keep my organization running efficiently.

Cons

I really don't have any cons at this time.

Reason for choosing Flipcause

Their goal is to help small nonprofits grow to their highest potential.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

The previous website builder that I used didn't really benefit me as a nonprofit organization.

Review Source

Response from Flipcause

July 15, 2022

Hi Edward, Thanks for leaving us a review! We're so pleased to hear that Flipcause has made it easy for you to manage your website and run your organization efficiently. We're here for you and looking forward to continuing to support your organization!

LR

Lizabeth R.  
Director of Development and Outreach  
Philanthropy  
Used the software for: Less than 6 months

### "Definitely a fan!"

August 10, 2022

5.0

We needed a website, a database, and a way to receive gifts/donations online. Flipcause has provided all of that along with excellent and timely customer service.

Pros

The database capabilities are wonderful...ease of import and ease of navigation through the system.

Cons

The only issue has been transferring donated funds to a bank account. It's an issue because our organization has a fiscal sponsor rather than a traditional checking account. Our Flipcause team is working with our fiscal sponsor for an efficient solution. The entire Flipcause team is becoming educated about fiscal sponsors and the difference in that and checking accounts.

Review Source

Response from Flipcause

August 18, 2022

Hi Lizabeth, Thanks for the review! We're so glad that you've found it easy to use the platform and that we're able to provide you with a website, a database, and a way to receive gifts/donations online. We're also glad that you consider our customer service excellent and timely. We're so sorry to hear that you've been having trouble transferring donated funds to a bank account, but you can expect your Success team to give you all the help you need. Don't hesitate to let us know if there's anything else we can do to help!

VR

Verified Reviewer  
Executive Director  
  
Used the software for: 1-2 years

### "Hands down this is the best tool for small nonprofits .... a must have!"

May 8, 2018

4.0

Pros

Integrates in one place your website, various campaigns (events, donations, volunteers, etc.), donor management, and payment processing. Much less expensive than using separate tools. Fabulous support and service!

Cons

Still in development and so sometimes the campaign tools don't have the degree of flexibility to do very specific tasks, eg.: In-kind donations without payment processing (I did a work-around in Volunteer); Pay-at-the-door option for event registration. But the Flipcause staff is excellent in either creating the tool or showing me a work-around.

Review Source

Response from Flipcause

July 9, 2018

Thank you for your feedback! We are happy to hear that our support team has been able to help you get the most out of our tools. We are always looking to make improvements and your feedback is valuable in guiding those changes. We are currently working on some updates with the goal of making our campaign tools more flexible, we are excited to share those updates soon. As for Pay-at-the-door option for event registration, great news, we have launched our Flipcause LIVE Mobile App and card reader that would be able to accept payments during an event! You can call us at 800-523-1950 or email your Success Manager and they can get you set up with a card reader for your next event.

JD

Jon D.  
Development Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Always there"

December 4, 2023

5.0

AWESOME! A must use for non-profits and development !

Pros

WIthin 24 hours of the request the page/change is done and explained!

Cons

Takes a while to learn how to edit. But once you do its simple

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

No support , no website , no help! Not a friendly experience

Review Source

MM

Michelle M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy Peasy!"

June 10, 2022

5.0

We are very happy with Flipcause and will continue to use their services.

Pros

Functionality, easy to use, easy to copy campaign from year to year. Customer service is very helpful and responsive.

Cons

That you can't go in and manage a donation previously entered. We have to contact support to edit it for us. They are quick and very helpful but wish we could do it ourselves.

Review Source

DH

Diane H.  
Communications Coordinator  
Individual & Family Services  
Used the software for: 2+ years

### "Great success team!"

May 7, 2023

5.0

I chose FlipCause because they could send end of the year tax receipts to all our donors.

Pros

We use Flip Cause for donations and also for our website. Whenever I have an issue I cannot fix, the Success Team is very responsive and has it fixed within a day. Love that!

Cons

need reduce our costs so a new volunteer is researching alternatives.

Reason for choosing Flipcause

I did not research other products because FlipCause could help with donations, campaigns and the website.

Review Source

LP

Lisa P.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Thank you from Love Serving Autism "

November 2, 2023

5.0

Pros

Customer Service is excellent. Thank you very much

Cons

So many features and I’m sure we are utilizing them all

Review Source

SB

Sarah B.  
Assistant Director  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Wonderful all-in-one solution!"

November 14, 2022

5.0

Wonderful customer service, very responsive and kind.

Pros

We really love how everything is integrated: from the website, to the donation submission and beyond, this product integrates them all seamlessly.

Cons

We're a little bummed that the contact management doesn't necessarily sync up seamlessly with the donor management side of things. We are hopeful to look forward to that feature soon.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Review Source

LF

Lee F.  
Board Member  
Food Production  
Used the software for: 6-12 months

### "Excellent customer service and donor management"

August 12, 2021

5.0

I am a new user, and a volunteer board member of the organization. With the exception of some difficulty getting approval for funds transfer, the adoption of the platform is pretty seamless. The customer support is superb. All questions or problems are handled quickly and professionally.

Pros

I like the simplicity and "look" of a Flipcause campaign page. Although we haven't yet deployed a campaign, the sample pages are exactly what we will do.

Cons

I have created some unpublished campaigns. The Publish button is intimidating :)

Reason for choosing Flipcause

Basically, both platforms have the functionality we were looking for, but as an organization, we didn't feel we would ever grow into all of the Classy features. As a very small nonprofit, we must be fiscally conservative with our money, and Flipcause met the mark on everything on our wish list.

Review Source

Response from Flipcause

August 20, 2021

Hi Lee, Thank you for leaving us a review! We're so happy to hear that your donor management needs have been met with Flipcause and that your customer support needs have been addressed quickly and professionally. That is certainly what we aim to do! And I hear you that clicking that Publish button can be intimidating! Just remember you can always click the Unpublish buttons just as easily :) Don't hesitate to let us know if there's anything else we can do to help!

Theresa C.  
Executive Director  
  
Used the software for: 1-2 years

### "Flipcause is an AWESOME platform and so incredibly easy to use. Pledge fulfillment is a breeze!"

May 8, 2018

5.0

Pros

My accountant LOVES the reports I can generate for each campaign. I can easily create mailing lists, track donor gifts, and use the data to increase donor pledges. The web site is super simple to create with drag and drop elements. Customer service is top notch and the company is constantly finding ways to make a great product even better!

Cons

Ummmm... they just updated some functionality so this may be out of date (I haven't gone in to see the new dashboard) but it would be super duper to save graphic elements in the platform so you can build a gallery of photos and design elements instead of always having to upload them.

Review Source

JT

Jessica T.  
President  
Individual & Family Services  
Used the software for: 1-2 years

### "Amazing help for small nonprofits "

May 4, 2022

5.0

Wouldn’t ever run my nonprofit without it

Pros

I love this software because it helps me to stay organized & stay in touch with donors. It also helps me to fundraise. The staff at flipcause are incredibly helpful.

Cons

There’s not really anything I dislike about Flipcause

Review Source

JM

Jan M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love Flipcause"

July 2, 2021

5.0

My overall experience with Flipcause is fantastic and I would recommend to everyone I know.

Pros

The customer service. They are willing to help with whatever I need and are actually happy to do it.

Cons

If I can figure it out, anyone can. However, they make it easy because they will step in whenever I need them. Customer service isn't available on the weekend, which I would love to see change, because some of our events are on the weekend when I need some help.

Review Source

Response from Flipcause

July 6, 2021

Hi Jan, Thank you so much for the review! We are happy to hear that we've been able to provide you with excellent customer service. That's certainly what we aim to do!

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