# Page 7 | Flipcause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Flipcause the right Nonprofit solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136488/Flipcause/reviews --- Flipcause 4.6 (340) [View alternatives](https://www.capterra.com/p/136488/Flipcause/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Flipcause ## Showing most helpful reviews Showing 151-175 of 340 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Megan F. CEO & Founder Used the software for: 1-2 years ### "Everything is wonderful except mobile" May 9, 2018 5.0 Pros What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization. Cons The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it. Review Source Response from Flipcause May 15, 2018 Hi Megan, Thank you for your feedback! Providing stellar service is of utmost importance to us. We're so sorry to hear about your event experience! We just pushed an update to the mobile app that fixes this payment issue from recurring. Please update your app to the latest version. We're also looking into what happened with the particular response you received to the issue, and want to make sure this doesn't happen again. We'll be reaching out directly to you as well to ensure this has been fully resolved. Thank you so much for bringing this to our attention! SH Shaylee H. Marketing & Development Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "10/10 recommended" June 8, 2021 5.0 Pros I am so happy our organization was introduced to Flipcause. I enjoy using all the features the software has to offer. We originally had two separate programs. One program hosted our website and the other program was use to organize our donor data. Flipcause has allowed us to integrate both of these needs into one software. I like the peer to peer and campaign tools best. These tools has increase our donor engagement and expand our donor reach. No need to be a technology pro because the Flipcause success team is very helpful. They are quick to respond whether via email or phone call. Cons Running reports from the contact data base is not the best. It is difficult to run specific reports such as, all donors who donated in 2019 to the xxx campaign, excluding donors from the "do not solicit list". Review Source Response from Flipcause June 9, 2021 Hi Shaylee, Thank you so much for your review! We love hearing that you've been able to use Flipcause for both of your programs and that our tools have helped you expand your donor engagement and reach. It's what we aim to do! I'm sorry to hear that you've run into difficulties running reports. We're happy to assist you with pulling the exact report that you need, so please don't hesitate to reach out to your Success Team if you need assistance, and we'll be happy to help! Don't hesitate to let us know if there's anything else we can do to help! RK Richard K. Executive Director Legal Services Used the software for: 2+ years ### "Flipcause is a good fundraising platform " July 10, 2023 5.0 Pros Campaign levels are easy to manage and help us communicate our message. Cons Payment has sometimes been delayed or slow. Review Source JY Jennifer Y. President Education Management Used the software for: 2+ years ### "Easy to use, and they actually provide SERVICE!" June 19, 2019 5.0 We're managing our public content and tracking our donors. Flipcause makes it easy. When we use the phone line for help, we actually get help! The help staff are more than courteous and respectful, they have solutions, and they're enjoyable to talk to. Pros The software is intuitive. I was able to jump right in and add, delete, and change content when I took over for our organization. I'm doing similar tasks for other organizations on with other software, and I've recommended they switch to Flipcause because the same tasks take fewer steps and much less of my precious time. Cons We haven't found anything we don't like yet. Review Source Response from Flipcause June 20, 2019 Hi Jennifer! Thank you so much for your review. We love hearing that we've been able to save you time and provide you with great customer service. Your Success Team is always available to make sure you get your job done quickly and easily, so don't hesitate to continue to reach out when you need us! dC daniel C. BUSINESS MANAGER Hospital & Health Care Used the software for: 2+ years ### "Great source of credit card transaction management" March 21, 2023 4.0 I have been using Flipcause for many many years and enjoy using it. Pros The easy of transferring fund to bank account. Cons The transfer of fund to bank take 3 to 7 days. Review Source SH Stephen H. Executive Director Religious Institutions Used the software for: 1-2 years ### "Great Asset" March 3, 2023 4.0 Our relationship has been an enjoyable experience. Pros Our website needed an overhaul. People commented that it appeared uninviting and did not provide confidence or security when making an online donation. Flipcause software does not require one to be technical savoy, but offers support for clear, directive and donor management. Cons The transfer of funds are being held longer than usual in the past 6 months. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Review Source Lori C. Founder / Executive Director Used the software for: 2+ years ### "We LOVE it!!!!" May 9, 2018 5.0 Pros The fact that we have control and it is quick and easy and looks great! We appreciate the drop in features. Cons No crowdfunding or mobile features also would like to see other options for headliners and large pictures. Review Source Response from Flipcause July 9, 2018 Hi Lori, thank you for your feedback! We are glad to hear that Flipcause has been quick and easy to use. We definitely hear you about wanting more front-end design options, we are working on creating more options in the future and appreciate your suggestions. We do also have the ability to set up crowdfunding campaigns on Flipcause: https://www.flipcause.com/rewards. All of our features are also mobile responsive and we've recently launched our Flipcause LIVE Mobile App for IOS and Android and mobile card reader: https://www.flipcause.com/app. You can call us at (800) 523-1950 or email your Success Manager if you'd like support in setting up a crowdfunding campaign or getting a card reader. LI Lisa I. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Generally Satisfied" January 4, 2023 4.0 The customer service is great, reliable and thorough in their help. We highly recommend them! Pros It's easy to use and straight forward. The concierge service is helpful. Cons That I couldn't find the person I was looking for in the search bar. It doesn't interface with MailChimp so we have to update our contacts into two places, which is time consuming and expensive. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We made the switch for the concierge service at an affordable price. Review Source Response from Flipcause January 12, 2023 Hi Lisa, Thanks for the review! We're pleased to hear that you find Flipcause easy to use and straightforward, that your Success team is helpful to you and that they're reliable and thorough with their help. That's what we strive for! And we hear you about your situation regarding your contacts. Mass mailing is definitely on our roadmap, and we can't wait to release it in the future. I'll be sure to let you know when we're closer to a release date. In the meantime, don't hesitate to reach out with any questions or concerns! RS Rachelle S. Director of Strategic Partnerships Used the software for: 2+ years ### "I've been at two non-profits and used Flipcauase for both organizations. It's user friendly! " March 18, 2018 5.0 Pros This platform is extremely easy to use and easy to teach. I'm glad that it has an intuitive backend that I'm able to use and train folks on my team within a day. The best part is, every time I need training on a new function, my success manager is able to get on a call with me within 24-48 hours to help. It's worth the money. For our non-profit, this platform has increased donor engagement for our year-round programs. Cons I wish Flipcause was compatible with our CRM system. Unfortunately, we've had our system in place for years but it's not a big deal that to us. Our membership database is always changing so it's not a huge inconvenience to import new contacts. Review Source Response from Flipcause March 22, 2018 Thank you for your review and feedback, Rachelle! I am so glad to hear of the ways this has made your life easier. I hope we can bridge the CRM gap for you soon. Did you know that we're just weeks away from releasing our own CRM as well? You can contact Christy or Alex for more details. Looking forward to seeing if this helps! Let us know how else we may be of assistance. -Darya JM Joseph M. Consultant Non-Profit Organization Management Used the software for: 2+ years ### "Flipcause is the Best!" January 9, 2024 5.0 Over experience has been phenomenal! The product is fantastic, and does everything we need and more, and the service is unparalleled. We could not be happier! Pros The price is what sold us, but the features and service is what kept us! Cons Having to login to Flipcause CRM make changes to website. Would be nice is there was an external login link for website editing only. Reason for choosing Flipcause The price and support services offered made it a no-brainer for us. Review Source MS Martha S. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "Good for online donations, probably does more than we can utilize..." December 10, 2022 4.0 We are happy with this as a tool for collecting online donations, one-time donations, recurring donations and specific campaigns. I am a relatively new user and it feels like there is a lot more that it can do that we are not utilizing and so I get a little confused with all the menus & choices... Pros The campaign set-up is relatively easy, the widget is easy to imbed on a website. Customer service is good, responsive.I like the customizable reports Cons About custom reports: I wish I could set a preference so I don't have to select all the categories every time I run a reportThe bank transfers seem to take a really long time to arrive which is challenging for bookkeepingToo bad folks have to pay fees to give away money... Review Source Response from Flipcause December 15, 2022 Hi Martha, Thanks for leaving a review! We're happy to hear that you can easily set up the campaigns and embed the widgets into your website. We're also glad that you find the service of your Success team to be good. Also, thanks for sharing your feedback about custom reports and funds transfer time. I'll be sure to let the team know about this. Please let us know if there's anything else we can do to help! RM Rania M. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Flipcause is a great CRM" March 6, 2023 5.0 Pros We have been using flipcause since 2015 and I have looked at other CRM products and always ended up deciding to stay with flipcause. Their customer support is great they have a great website feature. They give you the most bang for your buck in terms of the service they offer and the support that exists. Cons I wish they had more integration when it comes to database building for all our needs. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[DonorView](https://www.capterra.com/p/162375/DonorView/) Reason for choosing Flipcause A lot more user friendly. Review Source BS Brandon S. Founder Philanthropy Used the software for: 2+ years ### "Thinkwatts " October 9, 2023 5.0 Pros That the staff can update your website for you Cons There’s no customer service phone number to talk to someone in real time Review Source CR Christine R. Director Individual & Family Services Used the software for: 1-2 years ### "I love Flipcause!" August 17, 2021 5.0 I love being able to use Flipcause for my nonprofit! And I know there's even more to learn and implement to make it even more effective. Pros The customer support has been so helpful. It was fairly easy to start using the platform and are so many helpful tools as well as great support from the team. I love all the different functions as far as donations, campaigns, and volunteers. Cons Sometimes it's confusing to know the best way to run a campaign just because there are so many options, but I can always get my questions answered. One thing that has been frustrating is how there isn't one place to update the email, that then changes everywhere on the platform. I have missed form submissions because I didn't know the email wasn't updated there. Review Source Response from Flipcause August 24, 2021 Hi Christine, Thank you so much for leaving us a review! We love hearing that you have found the tools and support to be helpful. That is certainly what we aim to do! Please continue to reach out to your success team if you need help with your campaigns, updating emails, or anything else. We're here for you and looking forward to continuing to support your organization's needs. John M. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great tool for non-profits" November 5, 2021 5.0 Really good. This is a our third database company we have worked with. The team keeps saying how much better they are than the previous companies we worked with. Pros Great service a fair price and super easy to use. Flipcause is awesome! Cons I would like to see a few more features. (like email) as part of the offering. I know they are working on that. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Bad customer service and high prices. Review Source SF Sandy F. Marketing/Media Manager Philanthropy Used the software for: 6-12 months ### "simple, user-friendly, exactly what we needed WHEN we needed it" May 8, 2018 5.0 Other than an awesome website, a whole team of people there to help make my non-profit look better, and a super-easy way for our donors to interact with us? Not too much :) Pros Flipcause is the best service provider that I've ever encountered! At a time that the non-profit I work with needed a little boost with some of the services we were offering, but didn't know how to get there.... then came Flipcause. \*\*Cue Angels and the Chorus\*\* Events are easy to put out to the world, donations are streamlined, and even our website is able to be included. Have a question? Ask it. They're there for you. Need help putting an event out there? Ask it. Don't have time to put all the pieces of your event out into the world? They've got your back. As someone who has worked with a different companies that have all the pieces spread all around, this is the \*BEST\* because everything is all.right.here. One stop shop. And friendly. And our non-profit budget can manage it. Just do it. Hop on the 'why flipcause' call. You won't regret it! Cons Literally nothing. If I \*HAD\* to say a least, it's that it's not immediate. And that's on me... usually because I forgot to send them something... but it's as close to immediate as you can get when dealing with a company (literally 24 hours usually)! Review Source JP John P. Owner Medical Practice Used the software for: 2+ years ### "Good value " December 1, 2021 4.0 Pros Flipcause is an all in one feature which helps keep contact record management, payments and fundraising all in one place as well as website management Cons Although the software has many features it’s not very intuitive. Seems you have to look around for the features and try and figure out how to use them. Review Source Response from Flipcause December 9, 2021 Hi John, Thanks for leaving a review! We're pleased to hear you think Flipcause is a good value and that you're able to manage many tools in one place. I'm sorry to hear you've had some trouble finding certain features and figuring out how to use them. In case you didn't know, the Flipcause Help Center is always available with instructions and video tutorials to help you find what you're looking for. Please don't hesitate to also reach out to your Success Team if there's ever anything you need - they're happy to assist you in getting the job done. Let us know if there is anything else we can do to help! Joann L. Co-Director Used the software for: 2+ years ### "Great fundraising platform at a good value" May 8, 2018 5.0 We have raised a lot of donations and paid less for the transactions than when we used other fundraising platforms. Pros The software is easy to use, so our non-development staff can create their own fundraising campaigns. The cost and the transactions fees are also very low compared to what I found with other fundraising platforms. The customer service folks also always respond very quickly and are helpful. Cons I have suggested to Flipcause that they combine the Donation level selection page, Personal information entry page, and Card information entry page into one page. Less clicking for potential donors. They responded positively to my suggestion and are passing it on to their development team for a future update. Review Source BE Bill E. President Entertainment Used the software for: 2+ years ### "Radio friendly " January 9, 2023 5.0 The set up and management of the site is incredibly easy Pros We use the Flipcause platform as an affordable web host that provides an adequate solution for accepting online donations. Cons It would be excellent if we could have donations deposited directly into our bank account Review Source KK Kerry K. Finance director Non-Profit Organization Management Used the software for: 1-2 years ### "Great product with excellent customer service " October 13, 2022 5.0 We are able to get our name out more easily Pros The customer service is fast and always very nice. It was a great credit card processor. Helps us plan our campaigns much faster. Cons That it doesn't integrate with QuickBooks desktop. It is also unable to keep track of our in kind donations. Switched from [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/) They weren't able to process our donations as well as keep track of them. Review Source Response from Flipcause October 20, 2022 Hi Kerry, Thanks for leaving a review! We're so happy to hear that you think of our customer service as fast and always very nice. I'll be sure to relay this to the team. And we're glad that you find our credit card processing as great and that we're able to help you plan your campaigns much faster. Also, thanks for sharing your desire to see QuickBooks integration in our suite of tools. I'll be sure to share this with the Product Team. And just in case you weren't aware, we do have a solution for tracking in-kind donations. You can see more about that here: https://help.flipcause.com/help/set-up-in-kind-donations We're here for you and looking forward to continuing to support your organization! DB Deborah B. Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "REEL FATHERS, Santa Fe NM -- Review" January 3, 2022 5.0 Pros REEL FATHERS is a social profit organization. It's easy to track and document monthly contributions made on our website. That's basic. Where Flipcause really helps us is in our role as fiscal agent for other organizations. The software makes it easy to separate our donations from those we serve as fiscal agent. Either one of us can run as many separate campaigns as we like; these are easily distinguished. Whenever we've had a question or problem, the Flipcause success manager was amazingly swift in responding -- and always with clarity and grace. It's always been a pleasure to use the Flipcause software. Cons I haven't experienced any shortcomings to the Flipcause software. Reason for choosing Flipcause It was the first one I learned about. It seemed a good fit for our needs so we went with Flipcause and have not looked back. Review Source Response from Flipcause January 7, 2022 Hi Deborah, Thanks for leaving us a review! We're so pleased to hear that Flipcause has made it easy to manage donations to your various organizations and that you're able to rely on your Success Team for support. We're here for you and looking forward to continuing to support you! ES Ellen S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use. Great for a small not for profit! " August 2, 2023 5.0 The web design aspect is perfect for us. We are a small staff of the director and three part-time staff. Pros It is easy to build and maintain our own website, and access a donor data base Cons A banner/scrolling feature where we could showcase photos or names of our sponsors Reason for choosing Flipcause Cost. Review Source RC Robert C. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Flipcause is on the Rise" January 7, 2021 5.0 Our organization is utilizing Flipcause to track our contacts and donors as well as for our website, website updates, and events. Customer service and Team \[SENSITIVE CONTENT HIDDEN\] have been outstanding, patient, and helpful. This by far has been the greatest experience we have had with onboarding and CRM software Pros Flipcause is easy to use, intuitive, inviting, well designed and great for the overall small non profit user with great customer service support. Cons Flipcause does not yet have some of the functionality of the larger CRM software, but what they have done they have done well. I look forward to the increasing capabilities. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Flipcause overall cost, customer service support and needs of our organization Review Source Response from Flipcause February 11, 2021 Hi Robert, Thanks so much for your thoughtful review. We're happy that you've had a great experience with us and that you've found Flipcause to be easy to use and well-designed. We also love hearing that you've found our service team to be outstanding and helpful. That's what we aim to do! We're so glad we've been meeting the various needs of your nonprofit, and we're continuously working to build more features and make improvements. We look forward to building out more functionality to even better serve you. Thanks again for taking the time to provide a review - it's incredibly valuable to us, and we so value your partnership! SR Shawnee R. Operations Director Non-Profit Organization Management Used the software for: 1-2 years ### "Review" September 13, 2023 5.0 We really like using Flipcause. Pros We use the campaigns the most for sponsorships & volunteer opportunities. The Flipcause team is very responsive & always gets edits made in a timely manner. We have been very impressed with this company. Cons We would love to have a membership system for volunteers built out so they can track their own hours, etc. Review Source KT Karen T. Office Administrator Veterinary Used the software for: 1-2 years ### "Not for Profit Organization" November 8, 2023 5.0 Great support team. Responsive and helpful. Pros Ease of donation management. Good reporting options. Cons I do not have any negatives to report.... 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