--- title: "TrakIT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrakIT Software - reviews, pricing plans, popular comparisons to other Logistics products and more." source_url: "https://www.capterra.com/p/136493/TrakIT/" page_type: "product" language: "en" --- # TrakIT Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TrakIT ## What is TrakIT? TrakIT is a highly scalable workflow management and automation solution that follows your business processes. You get to define how the system works by defining the event milestones, data fields, KPIs, visualizations, reports, alerts and much more. Create any number of workflows, each with any number of events/data parameters, each with any number of actions to take. Create your own reports and schedule them to generate automatically in a variety of formats. Unlimited users. ## What is TrakIT used for? [Logistics](https://www.capterra.com/logistics-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $800 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrakIT?[Manage this product listing](https://www.g2.com/products/trakit/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrakIT 4.3 (15) VS. [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price $800 Usage Based, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (15) Ease Of Use 4.1 (288) Value For Money 4.2 (13) Value For Money 4.1 (200) Customer Service 4.2 (15) Customer Service 4.3 (239) ## TrakIT alternatives [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [INControl](https://www.capterra.com/p/204810/INControl/) [4.4 (10)](https://www.capterra.com/p/204810/INControl/reviews/) Starting price $4801.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204810/INControl/) Highest Rated [CartonCloud](https://www.capterra.com/p/179000/CartonCloud/) [4.8 (87)](https://www.capterra.com/p/179000/CartonCloud/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179000/CartonCloud/) [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) ## FAQs about TrakIT Overview ### Which roles and teams benefit most from TrakIT? TrakIT is most used by operations, finance, procurement, and customer service teams that need structured process tracking and visibility across daily activities. IT and business solutions managers rely on it to support system workflows, while commercial, country, and office leaders use it to monitor performance, coordination, and operational accountability. Answer based on 14 reviews Overview ### What company size and specific industries is TrakIT built for? TrakIT is designed for logistics and transportation companies, making it a fit for organizations in shipping, freight, carrier operations, and related transport services. The description does not specify a company size, but it is aimed at businesses in these industries that want to improve how they manage operations. Features and Usability ### What are the key features of TrakIT? TrakIT offers transportation management, shipment tracking, delivery tracking, and live driver tracking for logistics operations. It also includes warehouse management, inventory management, order management, dispatch management, billing and invoicing, customizable reports, workflow configuration, and a mobile app, plus APIs, third-party integrations, and real-time notifications. Integrations ### Which third-party tools and platforms does TrakIT integrate with? TrakIT integrates with 2 accounting platforms: Mekari Jurnal and Xero. These catalog integrations connect TrakIT to financial workflows and accounting data management. Getting Started and Support ### What training and onboarding options does TrakIT offer? TrakIT provides live online training and documentation to help teams get started. Live online sessions offer guided instruction with a trainer, while documentation gives written reference material for self-paced review of setup steps and product features. Getting Started and Support ### What customer support options does TrakIT offer? TrakIT provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support details are limited without reviewer feedback, so the main available channels are the best guide for users seeking help with setup, troubleshooting, or product questions. ## Features AI summary Based on 1,495 Logistics reviews Capterra data shows that buyers of logistics software rank the following features as their top priorities: - **Real-Time Monitoring** (**54%** of reviewers rated this feature as critical) - **Delivery Tracking** (**48%**) - **Dispatch Management** (**50%**) TrakIT includes **Delivery Tracking** and **Dispatch Management**, giving logistics teams better visibility into shipment progress and more control over driver and route coordination. However, it does not offer **Real-Time Monitoring**. Instead, it provides **Order Management** (**51%**), which helps businesses organize incoming orders and keep fulfillment activities on track, allowing teams to manage deliveries more efficiently and maintain day-to-day operational control. Delivery Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Dispatch Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Shipping Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Third-Party Integrations 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 3PL Management Outsource and manage third party logistics Activity Tracking Track and document all activities across devices, networks, and other systems TrakIT 53 features ### All Features - 3PL Management: Outsource and manage third party logistics - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Reports: Enables users to create tailored reports on student performance and grading analytics for actionable insights. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboards: An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance. - Decision Making: Makes informed choices based on available data and objectives - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Fleet Management: Management of commercial motor vehicles for work-related purposes - Flows: Track products to determine when they are shipped, in transit, or delivered. - For 3PLs: Designed for third-party logistics companies. - Geographic Maps: Visualize locations on a map - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - KPIs: Provide performance metrics such as delivery performance, on-time arrival performance, and compliance. - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Transportation Management: Organize and track the physical movement of goods from one location to another - Updates: If your funding amount ever increases, your firm should be able to provide you with an updated 409a report. - Vehicle Management: Track and monitor how vehicles are used - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Configuration: Alter the default workflow to meet your organization's needs --- Get Advice We can help you find the software with the features you need. Features 4.1 (13) 4.1 Based on 13 reviews ## Pricing Value for money 4.2 (13) Free Trial Basic $800.00 Usage Based,Per Month Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Mekari Jurnal](https://www.capterra.com/p/199870/Jurnal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (15) 4.2 Based on 15 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(6) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User IT Manager Government Administration ### "Leaves Much to be Desired" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 30, 2024 Pros TrakIT is fairly user-friendly and once things are configured it's not difficult to get by. Cons It lacks in functionality and the support team is not helpful in the slightest. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2024 Thank you for your response. However, I believe you have mistakenly reviewed our product instead of actual product you use. TrakIT is a logistics workflow management system (https://trakit.in) and not is use by any governments. I request you to kindly check the product that you use and remove your review. SS Sib S. Finance Operation Responsable Logistics and Supply Chain ### "Good system for logistics business, shipment tracking, cost & revenu managment, reports, etc." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 26, 2023 Pros Finance modules, allowing to manage costs & Revenu for each job. Cons Probably accounting part in order to get include all business managment aspects. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 28, 2023 Thank you for the kind words. We appreciate it. MT Mory T. TBL / MH Transportation/Trucking/Railroad ### "Simple" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 21, 2022 Pros Simple and easy to use - the tracking syeme Cons Many possibilities we can have from TrakiT Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2023 Thank you for the review. Sonika B. HR Executive Logistics and Supply Chain ### "Good for Logistics Management!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 8, 2019 Pros Ours is a Logistics company and there are really a lot of activities going on simultaneously. We are using a free trial of TrakIT and it helps to give a snapshot of all the multiple activities going on. We are able to design our own workflow and its highly customizable. We can keep track record of the progress of different tasks and manage them accordingly. This software can be taken into use by Logistics companies. Good one! Cons Some of the features are little bit complex to understand but can use the online support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User ICT Business Solution Manager Mining & Metals ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 12, 2018 TrakIt can fulfill my customer's need (in logistic software) with very economic budget. Pros can be easily customized, friendly user interface and has mobile application capability. Cons Specific for logistic business, need to modify the platform for other purposes/area of business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SE Sorel ELZIE N. customer service coordinator Logistics and Supply Chain ### "Add some event and dissociate each services" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 11, 2018 Pros it is easy to feel, useful for customer report and files historic. Cons there are some event that are no more available in the new system, and this is not matching with our local procedure step. this reduce the impact of our report. there are events that must not be indicated according to the service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2018 Hi Sorel, Thank you for your feedback. Please note that the events and services available in TrakIT are decided by the administrators of each region. Please contact your administrator to add or remove events as required. As this is not a limitation of TrakIT, I hope you will re-consider your rating and review. Many Thanks. JM Jackson M. East Africa Procurement Specialist Logistics and Supply Chain ### "Easy To Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2018 1.easy of report pulling. 2.Documents attached even three(3) a go can be retrieved with ease 3.Makes work easier on updates Pros 1\. Its easy to use 2.Reduces a lot of paper work 3.Keeps logs, hence you can trace who updated & when 4.Saves money, don't need to employ many filing personnel Cons 1.may be in future it should include features whereby we can pull graphs/pei-charts etc, For now you have to convert report by yourselfs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2018 Hi Jackson, Thank you so much for your review. TrakIT has a Graphical dashboard where you can add charts of various types. Please take a look at this link for some guidance: http://help.trakit.in/dashboard Please contact us for any help if required. Thanks, TrakIT Support NN Naomi N. Finops Associate Logistics and Supply Chain ### "The TrakIT Way" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2018 I love working with trakit as I am able to automate the reports I work with on a daily basis ensuring that there's no chance of a backlog as all the data is made available on excel. Pros 1\. User Friendly 2. A great tool for a filing system such that reference to a particular shipment is made by a click of a button, no physical files required Cons 1.some changes have been made in the recent past that make it hard to pull a report for specific dates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2018 Hi Naomi, Thank you for your review. Please do let us know there are any specific features you need and we'll be happy to implement them if you need. Regards, TrakIT Support KS KOUAYIB S. Yaounde office Responsible. Logistics and Supply Chain ### "New uploading form." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 3, 2018 When TRAKIT is well used by all, -You have a very quick response of any questions by consulting the software. -You have a great statistics overview on your files. -Eliminated the loosing times to request docs to colleague by directly upload in the system... Pros Very easy to use with No Bugs. The software is updated each time. Cons Almost nothing for the moment. I will request the work on the multi uploading documents, for many Trakit Number reference. -May be via email UPLOADING (even 10 docs attached / emails) -May be via system search in one file create and document renamed with the TRAKIT Number reference. -May be by adding a Multi-upload Option ... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2018 Hi Kouayib, Thank you so much for the review. TrakIT already has a document upload functionality by email. You can simply send an email (with any number of attachments) with a specific subject and the attachments will be uploaded. Please see this link for more assistance: http://help.trakit.in/update-by-email Best Regards, Arjun Khosla IA Imelda A. Fin-Ops Manager Logistics and Supply Chain ### "TRAKIT REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2018 Trakit has provided a remeakable solution for data storage, communication and event update needs. Pros Trakit is user friendly, well organized, easy to upload documents through bulk update, easy to email documents to vendors and customers whose e-mails are already available in the system, reliable data storage(I have been able to access files for shipments handled before I even joined the company. Cons Sometimes changes are made to the software that make it less user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2018 Dear Imelda, Thank you so much for the review. We're always working on making TrakIT better. However, if you find any changes that are less-user friendly, please do let us know and we'll will immediately improve it. Best Regards, TrakIT Support [View all Reviews](https://www.capterra.com/p/136493/TrakIT/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.