Bitmetric Technologies

TrakIT


4.5 / 5
11 reviews

Who Uses This Software?

Logistics companies who are interested in taking their business to the next level


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bitmetric Technologies
  • trakit.in/
  • Founded 2008
  • India

About TrakIT

TrakIT is a highly scalable workflow management and automation solution that follows your business processes. You get to define how the system works by defining the event milestones, data fields, KPIs, visualizations, reports, alerts and much more. Create any number of workflows, each with any number of events/data parameters, each with any number of actions to take. Create your own reports and schedule them to generate automatically in a variety of formats. Unlimited users.


TrakIT Features

  • 3PL
  • Barcoding / RFID
  • Container Tracking
  • CRM
  • Cross Docking
  • Inventory Management
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management

TrakIT Reviews Recently Reviewed!


New uploading form.

Sep 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Very easy to use with No Bugs.

The software is updated each time.

Cons: Almost nothing for the moment.

I will request the work on the multi uploading documents, for many Trakit Number reference.

-May be via email UPLOADING (even 10 docs attached / emails)

-May be via system search in one file create and document renamed with the TRAKIT Number reference.

-May be by adding a Multi-upload Option ...

Overall: When TRAKIT is well used by all,

-You have a very quick response of any questions by consulting the software.

-You have a great statistics overview on your files.

-Eliminated the loosing times to request docs to colleague by directly upload in the system...

Vendor Response

by Bitmetric Technologies on September 12, 2018

Hi Kouayib,

Thank you so much for the review.

TrakIT already has a document upload functionality by email. You can simply send an email (with any number of attachments) with a specific subject and the attachments will be uploaded.

Please see this link for more assistance: http://help.trakit.in/update-by-email

Best Regards,
Arjun Khosla

TRAKIT REVIEW

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Trakit is user friendly, well organized, easy to upload documents through bulk update, easy to email documents to vendors and customers whose e-mails are already available in the system, reliable data storage(I have been able to access files for shipments handled before I even joined the company.

Cons: Sometimes changes are made to the software that make it less user friendly

Overall: Trakit has provided a remeakable solution for data storage, communication and event update needs.

Vendor Response

by Bitmetric Technologies on September 12, 2018

Dear Imelda,

Thank you so much for the review.

We're always working on making TrakIT better. However, if you find any changes that are less-user friendly, please do let us know and we'll will immediately improve it.

Best Regards,
TrakIT Support

Best Transportation & Logistics & Supply Chain Software

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: TrakIT is the best transportation, Logistics and Supply Chain software.

It is very easy to use, and permits to have global visibility on your business.

With TrakIT you can follow the end-to-end process of your customers and update them about the status of their shipment.

TrakIT is very key for your activity.

Cons: The flexibility of the system, it is easy to use, it is a complete software.

We have possibility to do saving with TrakIT, to share automatic report.

This is what we like with TrakIT.

Overall: Cost saving on demurrage, storage, detention on Hinterland Corridors in West Africa.

Vendor Response

by Bitmetric Technologies on September 12, 2018

Dear Jean,

Thank you so much for the review!

Best Regards,
TrakIT Support

Easy To Use

Sep 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Its easy to use

2.Reduces a lot of paper work

3.Keeps logs, hence you can trace who updated & when

4.Saves money, don't need to employ many filing personnel

Cons: 1.may be in future it should include features whereby we can pull graphs/pei-charts etc, For now you have to convert report by yourselfs

Overall: 1.easy of report pulling.

2.Documents attached even three(3) a go can be retrieved with ease

3.Makes work easier on updates

Vendor Response

by Bitmetric Technologies on September 12, 2018

Hi Jackson,

Thank you so much for your review. TrakIT has a Graphical dashboard where you can add charts of various types.

Please take a look at this link for some guidance: http://help.trakit.in/dashboard

Please contact us for any help if required.

Thanks,
TrakIT Support

The TrakIT Way

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. User Friendly

2. A great tool for a filing system such that reference to a particular shipment is made by a click of a button, no physical files required

Cons: 1.some changes have been made in the recent past that make it hard to pull a report for specific dates.

Overall: I love working with trakit as I am able to automate the reports I work with on a daily basis ensuring that there's no chance of a backlog as all the data is made available on excel.

Vendor Response

by Bitmetric Technologies on September 12, 2018

Hi Naomi,

Thank you for your review. Please do let us know there are any specific features you need and we'll be happy to implement them if you need.

Regards,
TrakIT Support

Add some event and dissociate each services

Sep 11, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is easy to feel, useful for customer report and files historic.

Cons: there are some event that are no more available in the new system, and this is not matching with our local procedure step. this reduce the impact of our report.

there are events that must not be indicated according to the service.

Vendor Response

by Bitmetric Technologies on September 12, 2018

Hi Sorel,

Thank you for your feedback.

Please note that the events and services available in TrakIT are decided by the administrators of each region. Please contact your administrator to add or remove events as required.

As this is not a limitation of TrakIT, I hope you will re-consider your rating and review.

Many Thanks.

TrakIt Review

Sep 03, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use and learn and user friendly

Cons: At times it is slow, Buffers a lot. nothing more

Overall: its so far the best I have used. user friendly

TrakIT truly transforms Supply Chain Management

Aug 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using TrakIT for a few years now and can confidently say that it truly helped us transform the way we managed operations and customers service for our freight forwarding and transport operations.

First of all, it is extremely easy to use and has a great interface, making it very easy to configure it and train your teams to use it. Since it is on the cloud, one can access the information anytime and anywhere. With seamless integration with the email client and a fantastic report builder, it sends out automated customer updates and reports - allowing customer service teams to focus more on face to face interactions with clients. And finally, the support provided by Bitmetric Technology is fantastic and extremely prompt.

With the new 'Finance' module, TrakIT truly becomes a must have ERP for every freight forwarder and transport operator.

I would gladly recommend TrakIT.

Its one great assets any logistics company needs to have or invest in one.

Dec 10, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: - Its a one stop tool for the operations team

- handy tool for the commercial team, as it can guide them on the operations aspects

- improves your working patterns

- reduces paper work by a hug margin

- I used to use the tool in my former company but i really miss it now.

TrakIT made my life easier

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: My customers get more than expected, Management team get kpis report with accurate information and i can easily track my shipments

Vendor Response

by Bitmetric Technologies on April 12, 2017

Thank you for your review!

Easy to use

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: can be easily customized, friendly user interface and has mobile application capability.

Cons: Specific for logistic business, need to modify the platform for other purposes/area of business.

Overall: TrakIt can fulfill my customer's need (in logistic software) with very economic budget.