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Clear out your mailroom with our package logging and notification tool, Notifii Track. Perfect for residential & commercial property management, on- & off-campus housing, and corporate mailrooms. See why businesses and universities like University of Southern California, NYU, Petsmart, and more LOVE the time and cost savings of our streamlined mailroom management app.
Provider
Notifii
Located In
United States
Foundation
2009
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Webinars, Documentation, Live Online
Support
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base
Perfect for Corporate Mailrooms, Apartment Complexes, COAs, and Educational Institutions!
Content Source: Notifii Track
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Reviewers are pleased with Notifii Track's resident notification features, which streamline the process of informing residents about their packages. They highlight the convenience of automated reminders and instant notifications via email and text alerts, which ensure that residents are promptly aware of their deliveries. This system not only improves package retrieval times but also enhances customer service by reducing the need for staff to manually notify residents, allowing them to focus on other important tasks.
Users appreciate the ease and efficiency of logging packages with Notifii Track, noting that it simplifies the process of tracking and managing large volumes of deliveries. They find the system intuitive and quick, which saves time and reduces the hassle of manual logging. However, some users have encountered issues with login timeouts and scanner malfunctions, which can disrupt the workflow and require repeated logins, highlighting areas where the software could improve for a more seamless experience.
Pros
The software is perfect for student housing package management. It is very easy to use, setup was quick, customer service is excellent, and it is very affordable.
The reports are easy to use and the staff of Notifii are wonderful to work with. They are friendly, helpful and always quick in responding to any emails sent.
This is so easy to use, has so many great reports and really simplifies package tracking at a busy location. I love the ease of use and how multiple people within the same company can be logged in.
Nofifii is a great software that overall we are very happy with. We have been using it for years and plan on continuing to do so.
Cons
Updates are confusing at times and they can take a bit getting used to.
The OCR does not work well. The label cannot be wrinkled and the name on it has to be exact for it to maybe work.
If your system is set to send reminder emails and the package is logged to the wrong recipient, then the wrong person will continue to receive the reminder emails until the package is picked up.
The only negative is that with every package that you scan in, you have to select the package type.
Most Recent Video User Review for Notifii Track
SEE ALL VIDEO REVIEWS
An incredibly powerful, easy-to-use, cloud-based software tool
Dan M.
"Perfect for Student HousinG"
Overall: Notifii is great for any housing complex because it syncs with the property management software so you are not able to log in a package for someone who doesn’t live there. This saves space so you immediately know what to send back and saves time looking up names/apartment numbers. There is a record of every package that comes in and out of the office and there are a number of features that you can customize to fit your specific need.
Pros: I manage a student housing complex which employs full time office staff, along with part time student workers. My favorite things about Notifii are that it’s easy to use, accurate and saves us time. Notifii clearly communicates to residents both when a package has been delivered and picked up. There’s also the option to add more information to the notification, such as the package being heavy or perishable. Notifii also helps us avoid confusion between staff members since everything is traceable- from the moment the package is logged into the system, to where it is put in the package room, to when it’s picked up and by who. We also love that all the notifications sent out are customizable.
Cons: In all honesty, we haven’t run into any problems with Notifii since we started using it. The one time I contacted customer support, the issue was on our end with our internet provider, but the response time and follow up from the Notifii customer service team was amazing.
Vendor Response
"Notifii equals no lost mail"
Overall: We are able to keep up with parcel storage/placement while we await pickup. The photo feature helps our
Pros: The log-in and log-out of parcels is perfect for a college campus. In our first year, we logged over 6000 transactions serving 1100 residents.
Cons: We upload our data base of names that students use during the admissions process. The first and last name are usually the legal names of our students. When we receive mail with a name other than what is in the student information system, it slows the log in process because we have to research who the package is for. Pet names, terms of endearment, nick names, etc. used in the address is annoying in terms of work-flow processing. If there was a field that we could add additional names manually, that would be great.
"Great Package for What it is made for"
Overall: Easy to implement, easy to use, specifically for non tech type of construction worker.
Pros: We use this software to do a modified task. As opposed to notifying an appartment owner or office person of a package, we use this to notify the Project Manager of a construction project that they have equipment stored in our warehouse.
Cons: We can only notify one person, we really need to notify multiple people of a delivery. Also, uploading a scanned document would be great as opposed to only a photo.
Vendor Response
"Great Product!!"
Overall: Notifii takes the work out of manually logging packages every day. In the student housing world, that is a huge time saver at the beginning of a semester, during Halloween, Valentine's Day and more!
Pros: I love that it syncs to our system's software regularly. I can confidentially know that everything is accurate!
Cons: While I love the new OCR option, it's also the part that gives us the hardest time. It does not consistently work. When it does, though, I love that it automatically attaches a picture of the package!
"Great Delivery Management Software!"
Overall: We are still in the process of rolling Notifii Track out, but there are some things that could have helped with this... A lot of our employees don't use their personal cell phones for work, so having a Welcome/Introduction email template would have been nice, instead of just the text message template. For the email notification templates, it would be nice to have a "send a test email" option, so that we could preview the email before it's sent out to an employee. Also, I found that the placeholders are not consistent on all of the templates....It would be nice to have a list of all available placeholders on each of the email templates.
Pros: Notifii Track is an amazing software! Recording deliveries has never been easier! Notifii Track is very affordable compared to some of the competitors! I really like how there are training sessions available as well as helpful articles and videos!
Cons: A major flaw that I have found when checking in a package is that Notifii will not recognize shortened names (Kim vs Kimberly; Jess vs Jessica; Vince vs Vincent; Matt vs Matthew...)...It would be amazing if this issue could be worked out... The only solution that I have found is to create 2 employee accounts for users with names that could be shortened...
