# eVisit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eVisit Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/136499/eVisit

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# 

 eVisit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eVisit

## What is eVisit?

Web-based telemedicine system providing you with electronic prescriptions, virtual waiting rooms, and medical billing.

## What is eVisit used for?

[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)

Overall rating

Based on 41 user reviews

Reviews sentiment

Positive

80%

Neutral

5%

Negative

15%

Starting price

$600

Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eVisit

4.1 (41)

VS.

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

$600

Per Month

Starting Price

$319

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (41)

Ease Of Use

4.3 (904)

Value For Money

3.8 (38)

Value For Money

4.2 (594)

Customer Service

4.3 (35)

Customer Service

4.2 (806)

## eVisit alternatives

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

[4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

$299.00

Per User, Per Month

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/98735/athenaOne/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Billing & Invoicing

Create, manage, and send invoices or bills to customers

eVisit 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Create and securely store digital patient records

For obstetrics and gynecology (OB/GYN) practices

Must serve psychiatrists/psychiatric practices

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Clients can submit payments via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Send personal messages to clients or attendees

Allows medical providers to engage patients in a variety of ways to ensure their health.

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Meet with patients remotely

Presenter can see and hear participants and vice versa

Supports various video file formats

Allows medical providers to monitor and visit their patients virtually.

Monitor wait time and abandonment for incoming requests that have not been routed

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (41)

3.8

Based on 41 reviews

## Pricing

Value for money

3.8 (38)

Basic

$600.00

Per Month

Value for money

3.8 (38)

3.8

Based on 38 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (35)

4.3

Based on 35 reviews

## User reviews

Overall rating

4.1

Based on 41 reviews

Filter by rating

5(22)

4(11)

3(2)

2(1)

1(5)

Mentioned topic

Sorted by most recent

RT

Ronnie T.

CEO

Health, Wellness and Fitness

### "Integrating Covid Tech in a Post-Pandemic World"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 12, 2023

We have been doing a months long review of the policies we put into place because of the pandemic. Some will be phased out by design, while others will be maintained. EVisit is one of those that are being maintained. We never would have sought it out had it not been for Covid, but now we don't know how we would operate without it.

Pros

EVisit has an easy-to-use interface for the provider and client. The client can logon through the app or from the website. In all the telehealth apps we have tried for the purpose of providing behavioral health services, eVisit was hands-down the easiest one to get up and going.

Cons

We have had issues before with our clients changing their pharmacy information, but that information doesn't make it to the provider. It's always handled quickly though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Liz E.

Pediatric Social Worker

Hospital & Health Care

### "Great way to see patients in a time of telemedicine"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 29, 2020

Overall a very easy way to see patients when it is safer to be at home than going into the doctors.

Pros

eVisit is very user friendly. It makes seeing patients a breeze. The connection is always reliable and I feel safe using this when speaking with patients.

Cons

The only con that has been found is that connections can be spotty but I am not sure if this is due to patients internet over the programs capability.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tiffany R.

Assistant Supervisor

Telecommunications

### "A must!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 8, 2020

I’m happy that my company chose to give this a try. It helps the office staff move quickly through a jam packed day. It allows patients to continue their work day without stopping by or going out of their way for such a simple visit. Highly recommend.

Pros

If you are in the medical field or industry then this application is a must have! It allows providers to focus much more of their time on the more important cases at hand. It allows escripts to be written without seeing the dr and taking up unnecessary appointment time. Very helpful to say the least.

Cons

Unfortunately, I think patients try to use this to their advantage and never come in the doctors office. A doctor/patient relationship is very important so it’s just not logical to never be seen. But when used properly this is app can be proven very effective.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PK

Peggy K.

Quality COordinator

Health, Wellness and Fitness

### "Software is easy to use, getting access cumbersome, no secure text feature"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 9, 2020

I needed a platform that would allow me secure HIPPA compliant video calling with diabetes patients. The software was useful at first, but I evolved to need secure texting as well. Because Updox did not have that, I moved to another platform.

Pros

Good intro software to use for telehealth visits. Relatively easy to use once the patient is on the video call. Easy to export file to EMR.

Cons

Explaining to patients how to download and use the app is time-consuming and patients not able to use easily makes for frustrated patients and healthcare providers. Not integrated with my EMR so I have to retype some demographic info into eVisit. No secure texting feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ashley M.

Coordinator

Hospital & Health Care

### "Meet your patients where they're at - Great application to communicate with patients! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 17, 2020

Our providers were hesitant at first when this program was going live; Not all functionality was clear from the representative that was on-site for the implementation; Since training we have a couple in-house SuperUsers that has discovered/created dot phrases & workflows to share with other providers to more efficiently utilize e-Visit; As stated earlier, since implementing eVisit our clinic has been able to increase the "touches" with our patient population because this has eliminated the barrier of transportation when visiting with your PCP (provider)

Pros

Since implementing eVisit in our clinic our providers have been able to communicate/"touch" more of their patients given the eVisit does not require a patient to physically come to the clinic for their visit. This has visited specific populations where transportation/availability was previously a barrier to receiving healthcare services. eVisit has mended the gap for these patient populations.

Cons

While this may seem far-reaching eVisit does not have translation built into the program. Including this feature/service would further increase the positive impact of utilizing eVisit in our clinic. (Increase patients that are able to use eVisit for their appointment)

Reasons for choosing eVisit

N/A

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dilushi Y.

Medical practitioner

Medical Practice

### "Have a good connection with patients through eVisit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2019

According to our busy life eVist is very valuable for both of us( patients and physicians) . Just a few steps I can be a part of consultation team.

Pros

As I am physician eVisit give great support for me. specially eVisit help me to connect my patients who are in far away. Andalso they can pay online. Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.

Cons

Sometimes get poor connection and little bit expensive. Not anymore cons to tell.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OP

Omarie P.

Marketing Specialist

### "Patients Love It!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 12, 2019

Pros

Our clinic director uses eVisit occasionally for our off-site patients. It works really well and the patients love it for consultations and re-evaluations!

Cons

Sometimes glitchy with audio/visual, but thats common among webcam softwares. Is there a way to download videos?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Lawrence L.

Physician

Hospital & Health Care

### "Evisit user-Orthopaedic Surgeon"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 4, 2019

Basically satisfied, but took a while to work out the kinks to make it functional. Definitely adds value to both the doctor and patient whatever the speciality, but takes a while for patients to get comfortable with the idea

Pros

Basically does what it says it will do, remotely connect patient and doctor in a virtual doctors appointment.

Cons

Not always smooth connection and can be glitchy. Scheduling and appointment notifications are clumsy and cumbersome. Software not always intuitive for the user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Renny A.

Physician

Hospital & Health Care

### "Evisit "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2019

Excellent

Pros

Very easy to use. Helped our revenue substantially

Cons

Compability with Athena EHR is a work in progress

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

GARY B.

President

Medical Practice

### "Robust telemedicine system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 28, 2018

There is a definite advantage to using this software platform in that it combines almost all functions needed to run a telemedicine practice, and pricing is competitive.

Pros

The biggest advantage to this solution is that it combines audiovisual interface, charting system and credit card processing in one package. It is, in many ways, a turnkey solution for this kind of practice.

Cons

The ability to add to the information provided by a patient is somewhat limited. However, I was told by customer service representative that this functionality will be expanded in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136499/eVisit/reviews/)

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