# Kindyhub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kindyhub Software - reviews, pricing plans, popular comparisons to other Daycare products and more.

Source: https://www.capterra.com/p/136528/Kindyhub

---

# 

 Kindyhub Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Kindyhub

## What is Kindyhub?

Essentially, Kindyhub is web-based software for capturing children's learning. It is a simple, easy to use system for your documentation, reporting and communication with the ability to link to EYLF and any other links according to each centre's individual requirements. The information is then shared with parents. Parents can download a free smartphone application which connects educators with parents and provides parents with an understanding of how their child's education is developing.

## What is Kindyhub used for?

[Daycare](https://www.capterra.com/child-care-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

A$1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kindyhub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kindyhub.com.au/&name=Kindyhub)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kindyhub

4.4 (38)

VS.

[4.6 (2,749)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

Starting Price

A$1

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (38)

Ease Of Use

4.4 (2,748)

Value For Money

4.4 (32)

Value For Money

4.5 (2,334)

Customer Service

4.5 (35)

Customer Service

4.6 (2,572)

## Kindyhub alternatives

Highest Rated

[4.7 (3,254)](https://www.capterra.com/p/144060/brightwheel/reviews/)

Starting price

Contact vendor for pricing

[4.7 (264)](https://www.capterra.com/p/155536/Famly/reviews/)

Starting price

$49.00

Per User, Per Month

[4.6 (77)](https://www.capterra.com/p/181289/ChildPilot/reviews/)

Starting price

Contact vendor for pricing

[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)

[4.6 (3,623)](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)

[View all alternatives](https://www.capterra.com/p/136528/Kindyhub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Daily Reports

A document that lists daily activities or maintains a record of all events that happened in a day

Meal/Nutrition Management

Meal and snack planning, scheduling and distribution

Parent Portal

Portal for parents to see and update childrens' info, track progress & more

Kindyhub 4 features

Track and manage schedules and meetings via an integrated calendar

A document that lists daily activities or maintains a record of all events that happened in a day

Meal and snack planning, scheduling and distribution

Portal for parents to see and update childrens' info, track progress & more

Features

4.2 (37)

4.2

Based on 37 reviews

## Pricing

Value for money

4.4 (32)

Free Trial

Basic

A$1.00

Per User,Per Month

Value for money

4.4 (32)

4.4

Based on 32 reviews

## Support, customer service and training options

Customer Service

4.5 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (35)

4.5

Based on 35 reviews

## User reviews

Overall rating

4.4

Based on 38 reviews

Filter by rating

5(18)

4(18)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

Jillian T.

Stay at home mum

Education Management

### "Great "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 9, 2020

Good

Pros

It enables me to keep track of my child’s development

Cons

I wish there’s an individual assessment for each child

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lyndal H.

Early childhood teacher

Education Management

### "Tagging photos"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

November 20, 2019

Pros

Tagging photos of the children for families to see

Cons

At the moment we can only tag one photo at a time. we take multiple photos of an individual child, It would be good if we could select all the photos of an individual child and tag them all at once . Select all the photos that "Johnny" is in. And tag him in one go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Samantha D.

Educational Leader and Assistant Centre Manager

Education Management

### "KindyHub Review. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2019

We have been in the process of updating our tagging options within our daily report. The support team have been absolutely amazing and are so open to all our suggestions.

Pros

Easy to use and offers things that most other software do not offer. Customer service is amazing and they are so supportive to help you achieve what you are wanting.

Cons

The only thing I have to pick about is the photo limit when uploading photos. This can become a little bit time consuming for our educators.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tanya D.

2IC/ Educational leader

Education Management

### "kindy hub in use for early childhood"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 21, 2019

Keeping paper and files in order is an absolute dream and the ease of being able to review when a child is missing reports for the month.

Pros

The software is easy to manage recorded data and files.

Cons

The inability to create appealing and decorative documents

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 22, 2019

Dear Tanya, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. We love to hear you are enjoying using the platform and find it easy to manage your data and files for children. In the report creator feature, you have the ability to build your own reports, so they have the look and feel your centre is after. If you need assistance with this or would like a training session please contact our support team on 02 8916 7422 or email support@kindyhub.com.au. We are always hear to help and listen to ideas / suggestions so we can continue to improve our platform. Warm Regards Kristy

SG

Stacey G.

Centre Manager

Education Management

### "Scheduling Communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 18, 2019

Pros

Everything in one spot add photos to observations

Cons

As a manager i would like to be able to schedule communication with my families. Search function for communication sent to families/educators to refer back to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 22, 2019

Hi Stacey, Thank you for your time in completely a review of Kindyhub on Capterra, greatly appreciated. We love to hear our customer's feedback and that you are enjoying using the platform. New search functions and capability will be available in our communication upgrade. We value your suggestions for having a scheduled communication option and we will look into this. If you have any further suggestions or require assistances please do not hesitate to contact us on support@kindyhub.com.au or call us 02 8916 7422. Warm Regards Kristy

MZ

Miriam Z.

MAnager

Design

### "Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 16, 2019

Great for sustainability - less paper on a weekly basis. Good to have almost everything in one place - ease of access. More parent engagement and direct communication with educators without having to go through front of house.

Pros

Easy and inviting interface. Easy to get the hang of.

Cons

That all educators are able to see each other's work. People's accounts should be set up that they can only see their own work unless permission has been given otherwise. There should be more flexibility to customise reports in the report creator section. Extra modules and accessories should be available as this would help in setting up portfolios/checklists etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 20, 2019

Dear Miriam, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. We love to hear that you find the platform easy to use and you are engaging more with your families and finding you're not using as much paper each week. We value your feedback and thoughts around the staff profile and limited access to each of the educators work. Our development team will take a look into this further. If you have any further suggestions please do not hesitate to contact our support team on 02 8916 7421 or email support@kindyhub.com.au. Warm Regards Kristy

RB

Richel B.

Nominated supervisor

Education Management

### "Kindyhub in action"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 16, 2019

Kindyhub is easy to contact and easy to use. We love the ability to notify our parents of things happening the access to the calendar, observations, programming and that it is user friendly.

Pros

I really love the ease of access to communications with parents and educators. The parents receive daily notifications with pictures of their children and charts about their day. It is easy to upload photos and tag children. The family stories also allow us to see what the families are doing and it is simple to add to our curriculum.

Cons

It is difficult to upload documents that we would like to use. There is only one form of observation available and we need to create our own templates which can be difficult.

Reasons for choosing Kindyhub

The communication function and ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Dear Richel, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. We love to hear feedback, and how our clients are finding Kindyhub. We are pleased to hear you are enjoying the platform, finding it easy to use and communicate with your parents. I can see you sometime have issues with uploading documents or creating a report under report creator. Please send through a copy of the document you wish to use and we can assist by adding this into the report creator feature and have a template button for you to use. You are never on your own, so if you need assiatances please do not hesitate to contact our support team on support@kindyhub.com.au or call us on 02 8916 7421. Warm Regards Kristy

JS

Jannelle S.

Family day care educator

Education Management

### "Kindyhub review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2019

Kindyhub keeps me on track with family communications and my observations. I find it gives me a real incentive to keep my service constantly changing and I love the record and great photos to look back on. My FDC coordinator loves to check in and see what we have been up to and where my programming is going.

Pros

I like that it is simple to use, I have been an educator for 27 years and technology hasn’t been a part of that but kindyhub has been easy to navigate and the team is always there to help even when I don’t always understand what they might be saying,we work it out together. I snap and tag the photos in no time and send out daily reports to my families in my down time,so quick to use.

Cons

I had a few problems with time uploading videos but a recent change to NBN has improved that greatly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Dear Janelle, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. We love to hear feedback, and how our clients are finding Kindyhub. We are pleased to hear you are enjoying the platform and it is making your life as an educator easier. If you ever need any further assistance with anything please do not hesitate to contact our support team on support@kindyhub.com.au or call us on 02 8916 7421. Warm Regards Kristy

DB

Donna B.

Director

Education Management

### "Easy to use kindyhub"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2019

I will continue to use this software. The value for money and ease of use are definitely a big selling point for me.

Pros

It is so easy to use and teach others how to use it. It has easy functions for families to access

Cons

Having to log in every time and not having push notifications

Reasons for choosing Kindyhub

Price and ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Dear Donna, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. I will have one of our support team contact you around the push notifications. The web portal is unable to complete push notifications, however, there are push notifications for the parent's app. If you have any further queries or feedback please do not hesitate to contact us on supporgt@kindyhub.com.au or call us on 02 8916 7422 and speak to one of our support team. Warm Regards Kristy

JB

Jennifer B.

Director

Education Management

### "Fully customised for what we need "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 13, 2019

Kindyhub has replaced all of our paperwork, it does al;l of our checklist and the observation and organizer function is amazing.

Pros

I love that it allows Families and Educators to communicate in real-time. It gives you instant access to Families allowing you to customise who you send communications too.

Cons

nothing, the program fits everything we need it too.

Alternatives considered

[Storypark](https://www.capterra.com/p/152602/Storypark/)

Reasons for choosing Kindyhub

After consulting with Kindyhub we were able to customise what we wanted. This has allowed us to be able to use a product that does EVERYTHING we need it too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Dear Jennifer, Thank you for taking the time to complete a review on Kindyhub via Capterra, greatly appreciated. We love to hear that you are enjoying all the features of Kindyhub and find it beneficial for not only the educators but families as well. If you ever have any feedback please do not hesitate to contact us on support@kindyhub.com.au or phone 02 8916 7422 to speak to one of our support team. Warm Regards Kristy

SB

samantha B.

lead educator

Education Management

### "Kindyhub review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

October 13, 2019

Pros

the quick way the parents receive their childrens info

Cons

I haven't found problem at this stage, EXCEPT THIS SECTION WONT LET ME COMPLETE MY SURVEY !

Reasons for choosing Kindyhub

?????

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Dear Samantha, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. We are glad to hear you are loving Kindyhub and parents are enjoying receiving their children's details in a quick and easy format. If you ever have any further feedback, please do not hesitate to contact us on support@kindyub.com.au or 02 8916 7422. Warm Regards Kristy

NE

Natalia E.

Educator

Education Management

### "Good software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 13, 2019

Great experience.

Pros

Easy to manage and simple app for parents.

Cons

Download only 20 photos at a time, can't create a monthly program that can be send to families.

Reasons for choosing Kindyhub

Good app for parents, easy to manage reports, nice template for reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Dear Natalie, Thank you for taking the time to complete a review of Kindyub on Capterra, greatly appreciated. We are glad to hear you find the platform easy to use and parents are finding the app simple to access to see what their child is doing throughout the day. We limit photos to 20 per upload, due to everyone's connection speeds and access are different. If you have a strong connection and speed please try to upload another 5 photos at any time and see how you go. You can always save the monthly planner as a PDF document and send this through to your parents, alternatively, you can send the weekly planner through to parents via the communication feature in Kindyhub. If you have any further queries or feedback please don't hesitate to contact us on support@kindyhub.com.au or 02 8916 7422. Warm Regards Kristy

CH

Courtney H.

Early Childhood Teacher and Educational Leader

Education Management

### "KindyHub Reflection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 11, 2019

Pros

I am really enjoying being able to create Eportfolios for all the children who attend our childcare setting. It is a wonderful way for us to connect with families, making them feel apart of our pedagogical practices as we upload information throughout the day for them to view and comment on. KindyHub has improved our time management especially with our programming time. We are able to build our weekly programs as we write our learning stories or observations by adding straight to the organiser. As an Educational Leader it is a wonderful program to use for monitoring staffs output and children's development across the whole centre as well as our family partnerships. KindyHub makes it easier to incorporate those important pedagogical connections. I love that we can design our own charts and customize to our needs.

Cons

We find at times when we wish to add different tags to the pedagogical connections such as EYLF, MTOP, NQS, Theorist and our philosophy links, it can be difficult getting timely responses from support staff at KindyHub. I would for our manager staff members to be able to add to these without having to contact support. It would be nice to have more creative freedom with the layouts for example with the observations being able to change headings would be wonderful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Dear Courtney, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. I am glad to hear you are enjoying the platform and that is saving you time! We value our customer's feedback and I will pass on the below to our development team. I do believe as part of our development schedule we are looking at a tick box for these outcomes, which management will be able to access. If you have further suggestions or feedback please do not hesitate to contact us on support@kindyhub.com.au or call us on 02 8916 7422. Warm Regards Kristy

LB

Lulijeta B.

Early Childhood Educator (Room/Team Leader)

Primary/Secondary Education

### "Organiser"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 11, 2019

Overall my experience with kindyhub has been good. Overall the app is quite easy to understand just a few things take some time to get used to.

Pros

How easy it is to use the different templates .

Cons

The organiser. It becomes very confusing and irritating when you click on the certain room you are trying to edit. I dont like how after you have started editing you room play spaces onto the organiser and once it is saved it goes back to the beginnning and you have to reselect your room from the very beginnning. If this could be changed so that you are able to stay on the same page once you being editing it would be so much more easier to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Hi Lulijeta, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. We love that you enjoy the platform and your overview experience with Kindyhub has been good. We are always looking at ways to improve our platform, so I will pass on your feedback around the organiser to our development team. If you ever have any further suggestions or feedback please do not hesitate to contact us on support@kindyhub.com.au or call us on 02 8916 7422. Warm Regards Kristy

MT

Mandavi T.

Centre Manager

Education Management

### "Kindy Hub Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 11, 2019

Families get updated with their children activities and photo straight away once it been updated.

Pros

Easy to access and if things are not saved we can call Kindyhub and get it solved.

Cons

It's work well most of the time but yes sometimes it shows technical issues and we can't access.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Dear Mandavi, Thank you for taking the time to complete a review of Kindyhub on Capterra, greatly appreciated. We are glad to hear you are loving the platform and find it easy to use. Due to security reason's we are unable to provide full database access to clients, hence why some issues we need to fix from the back end. If you ever have any issues please send this through to our support team on support@kindyhub.com.au or call us on 02 8916 7422 Warm Regards Kristy

HP

Heidi P.

Director

Education Management

### "Product Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 2, 2019

Kindyhub has made a huge difference to the way that we communicate, program and plan. It has opened up a whole new way of documenting our cycle of learning and communicating with families - they now have the opportunity to send quick messages, offer photos and stories from home and communicate directly with their child's teachers.

Pros

The introduction of Kindyhub software has played a major role in our NQS rating going from Meeting to Exceeding in all seven quality areas, because everything we do is documented on the Kindyhub platform. We could simply show the assessor everything in one central location, ranging from individual child observations, individual goals, learning stories, daily journals, communication with families, and show that we are linking it all back to our critical reflection and programming and planning. We love that Kindyhub works in real time and communication and responses between Educators and families is genuine and authentic. It's wonderful that we can instantly share information about children's learning and development with families and extended families, and receive their feedback and suggestions. We have found that this has not only strengthened communication and relationships with children and families, but also enhanced Educator engagement and wellbeing - as a direct result of the positive feedback and words of appreciation from families.

Cons

Printing options could be more user friendly for learning stories - currently there is limited options to edit size and location of text and photos. It would also be great if there was an option to be able to print out family stories and also to be able to edit and change font and text size.

Switched from

[Storypark](https://www.capterra.com/p/152602/Storypark/)

Our service trialled Storypark for over 12 months. The feedback received from Educators about Storypark was that it was too confusing and the language used on the platform was too complicated. We required a more user friendly platform for Educators to access and use on a daily basis. We also needed software that allowed us to send a 'daily journal' separate to learning stories, and something that was the right fit for the context of our community based preschool, as up until this year we were using paper based documentation and hadn't gone 'live' with a digital platform. Several Educators were anxious about the change and did not feel comfortable using Storypark, so I investigated Kindyhub. We trialled Kindyhub for a short time and all Educators reported that it was a much easier and more simple program for them to use.

Reasons for choosing Kindyhub

Elanora Heights Community Preschool loves that Kindyhub allows us to document everything in one central and easy to use location. For some of our Educators, the idea of moving from paper based documentation to a digital format was daunting. However, Kindyhub is an extremely user friendly platform that has allowed them to develop their skills in a non-threatening and easy to use way. We like that Kindyhub has lots of different features yet still easy enough to allow Educators to develop their skills and increase their knowledge at their own pace.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 3, 2019

Dear Heidi, Thank you for taking the time to complete a view of Kindyhub via Capterra. WOW, We are so glad to hear Kindyhub has made such a difference to your educators and families. Well done on your amazing results for A&R. Our development team are always looking for ways to enhance the system. We will certainly take on board your suggestion for paring learning stories and family stories. Please do not hesitate to contact our support team if you require any assistance with Kindyhub or have further suggestions for the platform. Warm Regards Kristy support@kindyhub.com.au 02 8916 7422

DH

Darcie H.

Kindergarten Teacher

E-Learning

### "Loving it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 25, 2019

So far it's been such a easy tool to learn how to use. It took me 2 days to understand every function and how to use it. And as a parent I'm loving the easy to use app to see how my child's day went.

Pros

It's so easy to use. The functions are clear and easy to read.

Cons

So far the only thing is that I can't share my slideshows with a group of people.

Switched from

[Xplor Education](https://www.capterra.com/p/165817/Xplor/)

Changed organisations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Darcie, Thank you for taking the time to complete a review on Kindyhub, via Capterra. We are glad to hear you are loving Kindyhub from an educator's point of view and also parents' side of things as well. I can see you would like to share your slideshows with a group of people. You can download the slideshow and then share this. If you require further assistance on how to complete this please contact our support team via email support@kindyhub.com.au or phone 02 8916 7422. Warm Regards Kristy

AW

Aisling W.

Group leader

Primary/Secondary Education

### "Daily use caption this "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

September 23, 2019

I like kindyHub but to actually give feedback it feels like a hard process as I am just on it I am not the director and I would like to add photos and screen shots that’s any admin can do that not just our centre director , to be able to upload more photos at once I have so many ideas just need to make it easier to send you my feedback.

Pros

I love kindy hub it’s instant, fast and effective

Cons

When uploading photos I can only do 20 at a time I would love to do more at a time save time and post effector as much as I can, videos also they take so long to upload.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Aisling, Thank you for taking the time to complete a review of Kindyhub, via Capterra. I can see you are having some issues with uploading photos and videos. Please ensure videos are only 59 seconds long, this will make the upload process quicker. You can certainly try to upload more than 20 photos at one time. We say this as a general rule as we need to cater to everyone's different internet connections and speeds. Your's might allow you to update more, try 25, then 30 and so on. Aisling, if your Centre Director would like to provide you with management access you can then have access to what they see as well. Due to security reasons, we don't just update this, it needs to come from your Centre Director. If you have any further queries or require training on any features of Kindyhub please contact our support team via email support@kindyhub.com.au or phone 02 8916 7422. Many thanks Kristy

DL

Dena L.

Director

Education Management

### "User friendly and always a call away for help"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2019

Pros

Great app that is personalised for our service use. It can allow parents to communicate with families, so easy to use with staff and looks great! I also love how support consider new feature requests and implement them like the online incident reports!

Cons

Not much at all! I just wish it had a tab for emergency contacts and maybe a QIP feature that we can manage our ongoing plans.

Reasons for choosing Kindyhub

User ease and aesthetics. I also like the way it interacts with the families.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Dena, Thank you for taking the time to complete a review on Kindyhub via Capterra. We appreciate your feedback and suggestions. Please contact our support team at support@kindyhub.com.au as we can assist with linking QIP features to your account and can possibly set-up a report within the report creator that you can continue to update and add to for your ongoing plans. We look forward to hearing from you. Warm regards Kristy

KB

Kylie B.

Owner/Director/Educator

Education Management

### "So Grateful for KindyHub"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2019

We came to KindyHub after being let down by our previous Software supplier - we were desperate. KindyHub were so generous and accommodating right from the start. We have worked really well together developing areas that work for our Kindy. They have been wonderful in listening to new suggestions too.

Pros

So easy to use and covers so much of what we need. It is both thorough and simple. Families love it and being able to engage so much more with families has been a really important part of the process which we love. It is helping to further develop our Educators knowledge and understanding of so many parts of early education.

Cons

We really don't have any Con's - any issues we've had KindyHub Support has been able to help us with or find a new solution.

Reasons for choosing Kindyhub

After talking with you we felt supported and comfortable that you were able to provide us with what we needed. You knew we were in a desperate situation and you made the transition easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Hi Kylie, Thank you for taking the time to complete a Capterra Review on Kindyhub, greatly appreciated. If we can ever assist you with anything please do not hesitate to contact our support team. Warm Regards Kristy

JM

Jessica M.

Educator

Education Management

### "Great tool "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 17, 2019

Huge reduction of paper and waste from filing. Reduction in printing costs. Easy for families to see what their children have been doing throughout the day with multiple phots instead of 2-3 in a book. Easy to write and keep observations.

Pros

Love uploading photos and making comments, then having it link to the daily journal automatically. Easy to use and manage.

Cons

Can only upload 20 pics at a time. Can’t work out how to design a programme online.. Can’t customise with how I’d like it set up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Jessica, Thank you for taking the time to complete a review of Kindyhub, via Capterra. We suggest only uploading 20 images at a time as we need to cater to all internet speeds and connections. If you would like to try more at one time your speed and connection might be suitable for this. I would suggest trying 25, then 30, and so on. Please contact our support team and explain how you would like to customise the on-line program and we can have a look at this for you. They can be contacted via email support@kindyhub.com.au or phone 02 8916 7422. We look forward to hearing from you. Warm Regards Kristy

ND

Nicki D.

ECT

Primary/Secondary Education

### "Kindy hub"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 17, 2019

Pros

informing parents of progress daily as well as observations

Cons

can't send photos in a communication - would like to send photos of events to all children but can't without tagging all and sending as an observation time consuming and doesn't always work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Nicki, Thank you for taking the time to complete a review on Kindyhub via Capterra. I can see you are having a few issues with photos. For security reasons, only individual photos are sent directly to parents. Any group photos are there for you are using within any of the reporting features. If you wish to send a photo with a communication notice, you can simply attach this to the bottom, as an attached document. If you require assistance with this or would like some on-line training please let our support team know and we can lock in a suitable time frame. We look forward to hearing from you. Warm Regards Kristy support@kindyhub.com.au 02 8916 7422

JD

Jane D.

ECT

Education Management

### "Exceeding software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2019

Pros

Easy to use. Instant feedback for families. Has features we need to fulfill NQS. Online incident reports.

Cons

Would like online transition statements as a template. Parents need demonstrating how to use it .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Jane, Thank you for taking the time to complete a review on Kindyhub via Capterra. I understand you would like a on-line transition statement, this can be completed through report creator. Please contact our support team and we can either set this up for you or provide you with an online training session at a convenient time frame. We look forward to hearing from you. Warm Regards Kristy support@kindyhub.com.au 02 8916 7422

LW

Lauren W.

Educator

Education Management

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2019

The overall experience has been great, we have had better communication with families and are finding we have more time for other things during her programming time.

Pros

Communication with families, especially family stories! Easy to navigate. I love the monthly organiser and how it displays the daily activities.

Cons

I would like an improved area for evaluating program activities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Lauren, Thank you for taking the time to complete a review on Kindyhub via Capterra. I can see you would like an improved area for evaluating program activities, please contact our support team so we can work with you on this. Many services that use Kindyhub have an elevation document they create within the report creator. We can certainly help you format a report. We look forward to hearing from you. Warm Regards Kristy

EL

ESTER L.

Director/owner

Education Management

### "Kindyhub Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 16, 2019

overall experience has been good. I would like to see more features soon- such as what has been mentioned in my cons. But also i would like to see a button where we can go back to our daily enteries more than 2 weeks. Eg: say last month on a particular day. Also more a feature where we can look up a child's name in the communication instead of going through all of the emails sent to families to find what we want.

Pros

My educators and myself especially like the how easy it is to take photos of the children and pass these memories onto the families which they love to receive.

Cons

That families don't have a alert to say that we have sent them a message- photos on our screen once photos are taken are hard to see without opening them first then tagging the children involved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2019

Dear Ester, Thank you for taking the time to complete a review on Kindyhub, via Capterra. We value our customer's feedback and thoughts on how we can improve the system. We don't alert families when photos come through simply due to every time an educator tags an individual photos families would be notified and that can be annoying. We do however alert families once a report and communication notice have been sent. Our development team are working on a search button for different features within Kindyhub. Once this is aviable we will advise all centres. If there is anything else we can assist you with please do not hesitate to contact our support team on support@kindyhub.com.au. Warm Regards Kristy

Popular comparisons

[Procare Solutions vs Kindyhub](https://www.capterra.com/compare/23486-136528/Procare-Child-Care-Management-vs-Kindyhub) 

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