CureMD

CureMD Mental Health EHR

4 / 5 30 reviews

Who Uses This Software?

Small , medium and large practices covering all specialties except dentists and substance abuse. ACO networks Federally Qualified Health Centers County Health Departments


Average Ratings

30 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $395.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • CureMD
  • www.curemd.com
  • Founded 1997
  • United States

About CureMD Mental Health EHR

CureMD EMR is comprehensive and user-friendly. Designed specifically for each clinical specialty, the system is customizable to suit the clinical requirements of each individual provider. CureMD EMR provides clinicians the tools to manage the quality and standardization of care processes to reduce the variability in clinical practice and improve outcomes. Meaningful Use & CCHIT Certified. Pricing: $295/month


CureMD Mental Health EHR Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

CureMD Mental Health EHR Reviews Recently Reviewed!

Mediocre EMR

Aug 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work.

Pros: The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views

Cons: Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added

Horrible experience! Almost nothing works! Waste of money and time!!!!

Mar 09, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing!!!!! Can't even think one positive about this system unfortunately! Deep regrets picking such system!

Cons: Horrible system and service!!!. Cannot even resolve any issue we come across. What a waste of time/money !!!! Reps have no clue about anything. They will close the tickets even before resolving problems. Using paper charts would be more time saving and safe!!!!! Can't wait to switch to another system. This system is way below standards!!!!!

Good system

Feb 03, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The EMR is user-friendly, and the information on patients is easy to locate. There is a series of categories and subcategories. Even employees who weren't trained on CureMD EMR found it very easy for them to get into the clinical side of things and find their way around. I liked CureMD EMR much better than our previous EMR. The previous one stalled and was slow and hard to work through, but these issues have all improved with CureMD in our office.

CureMD

Jan 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: This product is new to medical coding for dental implants and is getting more familiar every day.

EMR

Nov 08, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there.

Pros: easy to use, reasonably priced.

Cons: Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items.

No thank you

Oct 27, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: We have used CureMD for about one year and are currently looking to switch EHR systems. The current system is very clunky & has a lot of simple errors. Many things that we want changed are unable to be changed on our end & have to be forwarded to the "back end" or they can not be changed at all as we've been told it would make the changes across the board for all practices using the system.

Pros: The text message reminders are able to be sent as we are scheduling patients during check out.

Review

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It's a very easy and straightforward product to use. I love the fact that it uses Microsoft word and Crystal reports. The web login makes it easy to use whether at work or from home. It takes just a second to schedule a new patient and have insurance information loaded into the system.

Pros: Utilization of Word and Crystal reports

Cons: Uses only Internet Explorer

Recommendations to other buyers: Great product at a great price.

CureMD keeps things simple

Oct 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: I have for the most part found cureMD very easy to use. I appreciate how simple the software is to use.

Pros: I find the simplicity of the software a clear advantage. I also love that I can utilize the app on my phone when I'm on the go. The support staff has been really helpful and they are always available to help.

Cons: There are some small glitches in the system. For instance, when typing up provider notes, often the lines of text begin to layer the previous line.

Recommendations to other buyers: It's simple with a lot of customer service.

Good EMR

Oct 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have used many EMR's in the past, and i am pleasantly surprised with curemd. Its definitely the best bang for your buck.

Pros: User friendly

Cons: I don't like that you have to hit SAVE every time you update something. It doesn't give you a prompt to save, so if you click out of a certain area, and didn't click on save your information you have inputted will be gone.

Recommendations to other buyers: If you want to do billing in house, it is very user friendly.

Great customization

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This was my first product for my individual psychiatry practice. I am very happy so far. There have been some bugs that popped up unexpectedly but the customer service is great. My rep was available very quickly through phone and email. The trainings were extensive and well-run.

Pros: The customization is by far the biggest selling point. With the custom modules that can be created along with templates, my workflow is much faster. You can include everything needed for the highest complexity necessary and can choose what components go into each note.

Cons: Doing prescriptions takes a bit longer due to several steps needed to do each medication, but this is a mild irritant only. The program only runs on Internet Explorer, which is somewhat limiting, but nothing that would dissuade me from recommending it.

Recommendations to other buyers: This is great for anyone that has their particular style that they want to use as opposed to a standard-issue note template. The customization is exceptional.

Experience with CureMD

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My experience with CureMD has been pretty good I really like certain aspects of their service. The customer support is truly amazing, I never have to wait too long on the phone and they get started on the issue almost immediately. The thing I like most is once they fix a problem, it never comes back.
I see my friends who are coders thoroughly studying ICD-10 and it relieves me that I have such reliable software where I don¿t need to do any studying at all on the changes because I know my software will be updated in time.

MD

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Its easy useable and less complicated,easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Pros: user friendly, easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Cons: might not look beautiful or colorful as other products

Recommendations to other buyers: Go for this and you will never repent it!

Pretty Awful

Sep 22, 2016
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing

Cons: Customer service
Ease of use
Customer service x50

Overall: They screwed up insurance credentialing, cost too much, and no providers like it. Worst customer service, they just expect everyone to be a doctor so when an IT professional deals with them they are clueless. Have features listed and in the program that aren't even functional, apparently on the roadmap though.

Recommendations to other buyers: Don't get it.

Our office uses CureMD.

Jul 06, 2016
3/5
Overall
2.5 / 5
Ease of Use
2 / 5
Features & Functionality
2.5 / 5
Customer Support
2.5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's the standard. When it works, it does everything we need it to.

Cons: It often gets glitchy. But there is great customer support for the most part.

Recommendations to other buyers: It's the industry standard. It does what needs to be done.

Best I¿ve come across, and Oh I¿ve come across many!

Nov 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It¿s been four years since I am using CureMD¿s specialty ehr for my practice, I can proudly say that I am a loyal and happy customer. Never have I experienced any major issue for which the company didn¿t offer prompt support. The best part is that it¿s customized to suit my specialty which is oncology. It¿s easy to use and saves my practice a lot of time. I highly recommend it to my colleagues.

Excellent experience!

Aug 28, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My experience with CureMD has been absolutely great! It¿s extremely adaptable and has the availability of all modules in a single system, offering me anytime anywhere information availability. It¿s all in one solution is what makes it stand out which has really helped me make a smooth transition to ICD-10. What I like most about it is that its integrated workflow adapts to my practice style, enabling me to truly personalize me operations, moreover it¿s also very user friendly.

Excellent Service

May 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is an affordable system which helps my team work quicker, and the medical billing service has helped increase our claim success rate.

Easy to Use

Mar 06, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This EHR is the simplest one I've use to date. I've used free software before this, and I was even adjusting to the Practice Fusion system well but the options there are very limited. This system is more sequential, much easier to understand and teach, and markedly faster. I could do with more mobile-based usage, but it is compatible with my iPad so that's a pro as well.

Great vendor partner

Feb 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As an office manager for a four-provider practice, I am gearing to prepare the practice billing department for ICD-10 conversion. Saying I was concerned about the conversion would be an understatement. I discussed this with my EHR and Practice Management vendor, CureMD and to my relief they were already ICD-10 ready. While discussing the transition process, I realize there have to be tremendous changes to be made and we would have to hire a professional coder. The costs were going higher than we have estimated. So, we decided to take advantage of CureMD's billing services. Our collections have increased and we don't have to worry about denials or ICD-10 anymore.

Thumbs up for CureMD

Dec 17, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use and is customizable. They have great support that is always there to help us. Before CureMD, we had a huge problem with support, however, support with CureMD has been exceptional.

Cons: Nothing really. The product has so far exceeded our expectations.

Recommendations to other buyers: Look for the efficiency, level of support, and features like insurance eligibility. They are Surescripts and meaningful use certified. Customization is huge and they have a template library.

Quite satisfactory so far

Sep 03, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Their customer support has impressed me the most. They are professional and friendly, and they have been extremely supportive during the training procedure. We are using their All-in-One solution, which has helped us cut the hassle and cost of subscribing to two different vendors.

Cons: I was hoping their EHR would be available on Mac. However, Avalon, their iPad App is doing the job for the moment.

Recommendations to other buyers: If you are a medium or large practice, then go for a vendor that offers billing service. This makes life easier.

Comprehensive product

Aug 29, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the efficient scheduling, the simple and convenient document management, and the connectivity with pharmacies and labs.

Cons: Their iPad app is very basic. I am looking for a more improvement there.

Recommendations to other buyers: You need to see how it fits your practice. For example, if you need lots of x-rays, charts, and images for diagnosing a condition, your software should give you easy access to them.

Great cloud-based access

Aug 22, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I do not need a server room any longer. Neither do I need all that extra computer equipment and their never-ending maintenance costs. This is because their cloud system helps store all my data online. During the evenings, I spend some time on the Patient Portal, and my patient-based telephone traffic has drastically reduced. That has been a blessing.

Cons: I am also using the billing service, and although I do not need a dedicated billing staff at my practice any longer, I feel less 'in control'. With my billing staff, I could stop them at any time of the day to check what they were doing. It's not that CureMD has made any errors there, just that I feel less in touch with the process.

Recommendations to other buyers: Get a customized version according to what you specialize in. That, I feel, is very important.

Good features, low cost, and customizable

Aug 19, 2014
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The software didn't cost us a lot. It does what we ask it to do, and we don't have to call someone over for updates; they're automatic.

Cons: A support issue took about three days once. I get that it was complex, and other vendors take as much time, but three days was very long for my practice.

Recommendations to other buyers: Look for vendors offering to take care of your billing. I'm using their billing service. It costs a very small percentage of what I earn and is a lot less than having a separate billing department.

Much better than my previous EHR

Aug 15, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The integrated system has saved me a lot of time. Everything is simple, defined, and convenient. Previously, I was using Athena for their EHR and a smaller vendor for Practice Management. There was always a hassle of compatibility and data being duplicated.

Cons: Its access is limited to Windows. I'd love to see my EHR on my Mac. Their iPad app, Avalon, isn't fully functional at the moment; however, that is improving, and I've been assured that full functionality will come in pretty soon. Apart from that, it's perfect.

Recommendations to other buyers: Their demos were really insightful, which convinced me that it was a top-drawer solution. Having used EHRs and Practice Management software in the past, I knew what exactly I wanted to ask them.

Good overall product

Aug 13, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the customer support and their billing service. The billing is quick and has so far ensured that I receive my receivables quickly.

Cons: Although they completed implementation within their 4-6 week period, for me, it was too long.

Recommendations to other buyers: Use the specialty customization feature. I'm a dermatologist, and our clinic has really benefited from getting the custom model.

Under-impressed.

Apr 30, 2014
3/5
Overall
3.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: It is relatively easy to use and maneuver. I like that I'm able to see my billing details, although they could be updated more frequently. They do try to work with me and make things work, most of the time. The price is reasonable.

Cons: I've been using this system for 6 months now, and I'm not sure I'll renew the contract. I have previously used Epic, the VA system and an archaic system at Cedars before they converted to Epic, so I have some experience with other systems. CureMD is not the worst. But it is way inferior to some others. I have to say a new version has been promised, which may fix some of these issues, but for a system that has been around for ten years, you would expect less issues needing a fix.

Recommendations to other buyers: I really don't know. I did my research before I signed up. I talked to a couple of physicians who were using it, too.

User friendly

Apr 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very few integrated EHRs have the combination of having a specialty-specific EHR, being ICD-10 ready, and having an endless list of features. CureMD is one of them.

Cons: Their product is cloud-based, and it was running slow on our system until we replaced our internet connection. Now we are doing great.

Recommendations to other buyers: The product is much affordable and more feature-rich than its competitors. I would strongly recommend their product.

Unsatisfactory Business Practice

Nov 15, 2013
2/5
Overall
2.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: Nothing right now.

Cons: Our contract with CureMD expired at the end of October 2013. During this time we purchased a new electronic medical record system that would make office life so much easier. Unfortunately, Cure MD was not compatible with our new system. We were told that in November we would be able to do a data conversion to our new system. On November 1st, however, our use of the system was cut off even though we were paid up until the end of November. After a 3-day runaround, we were eventually told that they would not allow this conversion to happen unless we paid an large additional fee. The only bright side was the customer service rep we were working with. He was personable and friendly. You could tell that he was not happy with our outcome.

Recommendations to other buyers: I would not recommend this system for the reasons above.

Feb 14, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We are a three Physician set up, and have been using CureMD for five years. I am most impressed with the ease of use and great customer support. Last week we received our Meaningful Use incentive money. I thank Mat and the other folks at CureMD for making it so easy.