# Surveytagger Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Surveytagger Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/136566/Etuma/alternatives --- # Surveytagger Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Surveytagger ## What is Surveytagger? EFC is a real-time and automatic service that extracts the topics of discussion and the sentiment for each mention of a topic using Natural Language Processing and Artificial Intelligence. EFC is easy to take into use and operate, requiring no special knowledge from the customer in the areas of linguistics or statistical analysis. EFC runs in the cloud (Amazon Web Services) within the EU (in Ireland). ## What is Surveytagger used for? [Text Mining](https://www.capterra.com/text-mining-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €250 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Surveytagger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.etuma.com/&name=Surveytagger) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Surveytagger 4.0 (1) VS. [4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price €250 Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (6) Value For Money 5.0 (1) Value For Money 4.4 (5) Customer Service 5.0 (1) Customer Service 4.5 (5) ## Surveytagger alternatives Highest Rated [4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month [Enterpret](https://www.capterra.com/p/276087/Enterpret/) [4.8 (6)](https://www.capterra.com/p/276087/Enterpret/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/276087/Enterpret/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Commenting/Notes Leave comments and notes on documents for others to view Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Analysis Tools Analyze survey results via statistical testing or crosstabs directly within the software Email Marketing Create and send email blasts/campaigns Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Surveytagger 14 features Application programming interface that allows for integration with other systems/databases Leave comments and notes on documents for others to view Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Create and send email blasts/campaigns Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Identify different languages Observe and track the demand, usage, progress or quality of a system, product, or user Process and analyze human language in text or audio form Analyzing historical and current data and generating a model to help predict future outcomes. Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Identify topics to prioritize document research Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic €250.00 Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LV Loek v. Telecommunications ### "Quickly see key areas your customers complain about" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2016 Having used Etuma for a few years I have come to appreciate how easy it is to use the service to find the key themes in our customers' feedback, pointing you quickly to the key issues. It is also easy to connect new data sources, and it can handle feedback from different languages. Like with any language / text analysis solution, it takes a bit of time initially to get the results finetuned. Pros Easy to get started. Multi-lingual. Quick to get to the most important feedback areas. Rather affordable, not expensive to take into use. Cons It can take a few months to finetune the analysis results, but that's the same for any text analytics / language processing solution. 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