# Triggerbee Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Triggerbee the right Lead Capture solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136597/Triggerbee/reviews

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Triggerbee

4.8 (14)

[View alternatives](https://www.capterra.com/p/136597/Triggerbee/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of Triggerbee

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Mohammed A.  
Developer  
Design  
Used the software for: 6-12 months

### "A great popup and digital experiences system with amazing support staff"

March 31, 2026

5.0

Really happy with everything they even have language support and different geographies and markets for different crm's. Highly recommended for any type of organisation with really kind staff!

Pros

They have a kind and understanding customer service team always willing to help and the product is easy to use. The team is available any time and when you start onboarding you get a dedicated manager which really helps a lot. They also think about everything so if you are running a complex e-commerce system they really have a lot of integrations out of the box and most can even be connected through API.

Cons

The initial technical side onboarding documentation can be a bit confusing and the overall onboarding structure and onboarding steps can be a bit overwhelming but they seem to have improved this. There was a bit of back and forth when we started BUT then all the pieces clicked together. So they just need to focus making it simpler to onboard but triggerbee really pays attention and listens.

Switched from

[Redeal](https://www.capterra.com/p/204576/Redeal/)

We felt triggerbee offered better flexibility

Review Source

AE

Adina E.  
CRM, Content, E-Commerce Manager  
Retail  
Used the software for: 6-12 months

### "Triggerbee review"

November 7, 2023

5.0

I'm so positive about Triggerbee, and would recommend it to anyone who is looking for an on-site personalization system.

Pros

SO easy to implement, good price, and easy to use. I can get good personal help from the customer support but also from the guides that are very easy to follow. Love the campaign templates.

Cons

I have suggested an undo button for the campaign editor, otherwise I have nothing ”bad” to say.

Alternatives considered

[Nosto](https://www.capterra.com/p/160811/Nosto/)

Reason for choosing Triggerbee

Nosto has more features but is also much more expensive which was the biggest issue.

Review Source

Response from Triggerbee

November 8, 2023

A huge thank you for taking the time to leave this review Adina, and for sharing your experience with Triggerbee! I'll make sure it gets forwarded to the rest of our team as I'm sure they'll be excited to hear about your experience and feedback.

LE

Linnea E.  
Utvecklings chef Läsarintäkt  
Media Production  
Used the software for: 2+ years

### "Paywall integration"

October 18, 2021

5.0

Pros

That a problem can be solved in many different ways.

Cons

It is still an rather expensive product that we need to gain even more ROI on in the future.

Review Source

PK

Patrik K.  
Ecommerce Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use and great support!"

April 14, 2021

5.0

Pros

Easy to get started and implemented. Ability to personalize content based on behaviour of our customers. Great support!

Cons

Pricing, can be a bit expensive if you have high volume.

Alternatives considered

[Poptin](https://www.capterra.com/p/165478/Poptin/)

Reason for choosing Triggerbee

Triggerbee is not just about popups, it's much more than that. From personalizing based on behaviour to data enrichment in our other systems, which other competitors didn't have.

Review Source

Response from Triggerbee

April 16, 2021

Thank you for your review! We're so glad to hear you enjoy using our onsite personalization software.

EE

Emma E.  
E-commerce Manager  
Retail  
Used the software for: Less than 6 months

### "Really easy to use and implement! "

September 1, 2021

5.0

Friendly and easy-going staff that helped a lot with onboarding and any questions i had. We are still exploring the different types of pop-ups and forms and testing out different types of campaigns, but so far we've only had good experiences.

Pros

Easy to integrate to our e-commerce platform and email marketing software as well as it's user friendly and easy to customize.

Cons

No missing features that i've yet discovered.

Alternatives considered

[SALESmanago Marketing Automation](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/)

Reason for choosing Triggerbee

Triggerbee felt easier to start with, and the different in pricing was an important factor.

Review Source

NM

Nicholas M.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Software that is easy to use to get good personalisation"

August 23, 2021

5.0

I only write an review when i\*m happy about a software as I'm with Triggerbee

Pros

Easy to implement and nice user interface

Cons

There are some bugs, but mostly the solve them really quickly

Reason for choosing Triggerbee

Got it recommended by a friend when I needed to get more value from my onsite activities. The also gave us great help to get started and they are always happy to help increase the value of usage.

Review Source

EN

Erik N.  
Web analyst  
Internet  
Used the software for: 2+ years

### "Very good complement"

November 26, 2021

4.0

A very and somewhat additctive tool.

Pros

Triggerbee fills a very big gap in conversion friendly functions and at the same time give us the opportunity to transform unknown ip-addresses to identified persons.

Cons

The label functionality does not yet make it possible to target specific labels to specific campaigns. We are longing for this!

Review Source

RJ

Robin J.  
Digital Marketing Manager  
Real Estate  
Used the software for: 1-2 years

### "The best converting source?"

October 13, 2022

5.0

VERY GOOD! One of our best convering source today!

Pros

Easy to use Good campaign editor Customer segmatation

Cons

Reporting and analytics Embedding forms on website

Reason for choosing Triggerbee

Easy to start and use, an build nice campaigns.

Review Source

SA

Sofia A.  
E-commerce & Performance Specialist  
Retail  
Used the software for: 2+ years

### "Easy user experience and good support "

August 31, 2021

5.0

Very good

Pros

Easy to use and set up. That they always work on something new that the customers has asked for. The contact that we have is also really good.

Cons

The report system could be easier. Maybe more dashboard with a good overview and easy to extract data from the system.

Review Source

VA

Vasilika A.  
CRM Manager  
Retail  
Used the software for: 6-12 months

### "I really like Triggerbee"

November 25, 2021

5.0

Triggerbee has helped us capture and engage customers. Giving them a more personalized experience.

Pros

I like the possibilities and that it is so much you can do for a personalized experience for the customer. And the support from Triggerbee is amazing.

Cons

The design can be a bit tricky sometimes and can take time to get right.

Review Source

KK

Khaled K.  
Ecom  
Retail  
Used the software for: Less than 6 months

### "Satisfied so far! "

December 4, 2023

4.0

Pros

The UX is top notch. Great care is behind the designs. Fairly easy to use. Being able to export the data and to build on further analysis is a big plus.

Cons

The text editor takes some time to get used to.

Review Source

HF

Håkan F.  
CRM Analyst  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great functionality"

November 26, 2021

4.0

Pros

Very easy to make custom popups for targeted audiences. Integration with Rule is good

Cons

UI good be better with easier-to-understand listing of users and target groups

Review Source

NB

Nicolas B.  
E-co specialist  
Chemicals  
Used the software for: Less than 6 months

### "Happy consumer"

April 29, 2021

5.0

Nice and easy to use. nice staff and good price. Highly recommend to e-commerce owners! :)

Pros

Easy to use And stylish design features.

Cons

Need more templates for different concepts.

Review Source

CL

Carl L.  
System admin  
Hospitality  
Used the software for: 6-12 months

### "Hospitality user "

November 29, 2021

5.0

Great customer support.

Pros

Overall great platform that helps us automate digital marketing tasks, great UI/UX.

Cons

Initial configuration and understanding the software.

Reason for choosing Triggerbee

Great pricing, local company.

Review Source

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[Personalization](https://www.capterra.com/personalization-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)