--- title: "Spoonity Loyalty & Gift Cards Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spoonity Loyalty & Gift Cards Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/136602/Spoonity-Loyalty-Gift-Cards/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Spoonity Loyalty & Gift Cards Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spoonity Loyalty & Gift Cards ## What is Spoonity Loyalty & Gift Cards? Spoonity is a cutting-edge loyalty platform designed to help food and beverage businesses accelerate revenue growth and enhance customer engagement. Leveraging AI and advanced technology, it enables seamless, data-driven loyalty programs tailored to industry needs. The platform integrates with POS systems, online ordering, and payment gateways, providing a 360º view of customer behavior through in-depth analytics. With personalized rewards, automated marketing tools, and an intuitive management dashboard, Spoonity simplifies and optimizes loyalty management. Specializing in the quick-service restaurant sector, Spoonity delivers highly effective solutions designed for the industry’s unique dynamics. By fostering strong relationships with merchants, it ensures loyalty programs that resonate with customer needs and drive long-term success. ## What is Spoonity Loyalty & Gift Cards used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spoonity Loyalty & Gift Cards?[Manage this product listing](https://www.g2.com/products/spoonity/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spoonity Loyalty & Gift Cards 4.3 (3) VS. [4.6 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting Price $1000 Per Feature, Per Month Starting Price $250 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.4 (101) Value For Money 4.0 (3) Value For Money 4.6 (87) Customer Service 3.7 (3) Customer Service 4.8 (99) ## Spoonity Loyalty & Gift Cards alternatives [4.8 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (261)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/) [4.6 (84)](https://www.capterra.com/p/153180/Buyapowa/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153180/Buyapowa/) ## FAQs about Spoonity Loyalty & Gift Cards Overview ### What company size and specific industries is Spoonity Loyalty & Gift Cards built for? Spoonity Loyalty & Gift Cards is designed for medium and large quick-service restaurants that need loyalty and gift card management. It targets restaurant businesses operating at a mid-market or enterprise scale, especially quick-service chains that want to manage customer rewards and gift card programs in one system. Features and Usability ### What are the key features of Spoonity Loyalty & Gift Cards? Spoonity Loyalty & Gift Cards offers loyalty program and rewards program tools, plus gift card management and loyalty cards for member-based promotions. It also includes CRM, campaign management, member portal, referral tracking, reporting/analytics, activity tracking, customer engagement, gamification, and social engagement for managing customer retention activities. Integrations ### Which third-party tools and platforms does Spoonity Loyalty & Gift Cards integrate with? Spoonity Loyalty & Gift Cards integrates with Clover, Deliverect, GloriaFood, Lightspeed Restaurant, Maitre'D, NCR Voyix, PAR PixelPoint POS, Revel Systems, Simphony POS, TCPOS, and VTEX. These integrations span point-of-sale and ordering platforms used for restaurant operations, menu management, and connected sales workflows. Getting Started and Support ### What training and onboarding options does Spoonity Loyalty & Gift Cards offer? Spoonity Loyalty & Gift Cards provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training and product walkthroughs, while documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Spoonity Loyalty & Gift Cards offer? Spoonity Loyalty & Gift Cards provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, response times, or common issues, so the support experience cannot be described beyond the listed channels. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Spoonity Loyalty & Gift Cards supports **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase campaigns and manage incentives for returning customers. However, it does not offer **Third-Party Integrations**. Instead, it provides other features that reviewers also value, including **Gift Card Management** (**39%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**), helping businesses encourage repeat visits, give customers easy access to their loyalty details, and create more consistent retention programs. Rewards Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Activity Tracking Track and document all activities across devices, networks, and other systems Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Gamification Games or game-like elements to track progress and reward accomplishments Spoonity Loyalty & Gift Cards 16 features Track and document all activities across devices, networks, and other systems Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Provide rewards, monetary or non-monetary, based on incentive programs Strategize and implement rewards for returning customers, employees and other members Point or incentive based programs loyalty programs designed to increase customer engagement Process of communicating with an online community and measuring the effectiveness of activity Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.0 (3) Basic $1,000 Per Feature,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ Clover](https://www.capterra.com/p/226864/Clover/)[ Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[ Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[ NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/)[ GloriaFood](https://www.capterra.com/p/198378/GloriaFood/)[ Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)[ Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/)[ VTEX](https://www.capterra.com/p/159471/VTEX/) ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sahil S. RTA Executive Office ### "Money saving Opportunities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Overall Experience excellent as some how it is helpful to save money by getting opportunities to make payments online. Pros It helps us to save money by converting points in to gift cards. Cons It don’t gives and option to get points coverted in to Cash. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Max L. Owner Food & Beverages ### "No Integration on other Software , no support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 6, 2019 This software just you have to take as it is, not possible to have support and new functions, my problems was no integration (as they promised) with my existing software, no support in case of problems. If you launch a campaign with the coupon, customer can redeem all the time he want just registering a new mail...After many month no solution. Poor analitycs Pros The software it's easy to configure and understand Cons overall is not bad, its a pity they are not improving the support and not listen the customer otherwise could be really one of the top Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bee M. Founder Restaurants ### "The spoonity team has been awesome in answering questions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2018 Pros The transferability from another loyalty program. The integration with Clover is a plus for seamless auditing of rewards. Cons None that we can think of at this time. We are a new user that is transferring from AppCard via Shopkeep. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.