MailerLite

MailerLite


4.5 / 5
171 reviews

Who Uses This Software?

Freelancers, writers, small and mid size businesses, non profits, public administrations, large enterprises. Simply anyone who needs affordable and great value email marketing service.


Average Ratings

171 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    For up to 1,000 subscribers - FREE
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • MailerLite
  • www.mailerlite.com
  • Founded 2005
  • Lithuania

About MailerLite

MailerLite is an email marketing service provider with focus on simplicity, excellent customer support and beautiful email designs. Forget complex settings. MailerLite's user-friendly software allows you to quickly create your beautiful email campaigns, track their results, manage subscribers and unsubscribers, design custom popups and landing pages, and much more. MailerLite has lots of helpful features and integrations, yet they manage to keep it simple and easy-to-use for everybody.


MailerLite Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

MailerLite Reviews Recently Reviewed!


My Horrifying experience with MailerLite

Aug 03, 2016
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: My experience with MailerLite. After weeks of research on the best and most economic way on how to send weekly emails to the subscribers of my small business , I choose MailerLite. What a mistake ! It turned out to be one of the most painful experiences as a small business owner. After weeks of research on the best and most economic way on how to send weekly emails to the subscribers of my small business , I choose MailerLite. What a mistake ! It turned out to be one of the most painful experiences as a small business owner. I give them credit, when it is due : Easy to navigate interface and professionally pre-made templates seemed a perfect match for my needs. As a small business owner, my first goal was to find a bulk email software that is easy to use and has a friendly and responsive customer service. For years, I used one of the major bulk email software providers, but they have become really expensive compared to what you get in return for these email campaigns. Finally, I made my decision and enrolled in one of MailerLite plans that seemed very attractive; at least on the paper! 15000 subscribers and unlimited monthly emails for $30!! WOAH !!! what a great bargain. Right? Not that fast ! They were very quick to charge my business card for the $30. I spent few hours to create a perfect email and uploaded my mailing list of 15000. and start creating the first campaign on MailerLite. This is where the nightmare started. When I wanted to send out the email, I received an email from their support team that I am not allowed to use more than 2000. ( i paid for 15000 subscribers with unlimited monthly emails) . I told them that I won't have it that way and they should cancel my account. They reached out to me and assured me that everything would be fine, hey approved me for 5000 and promised to increase my quote after the first few emails to prevent spams. Fair enough! After sending out the emails, they told me that I have breached their spam policy since the hard bounce of my emails were more than a certain number that they allow. I was not very happy with their decision but again, its their policy and I have to follow it. So I accepted their decision and didn't argue with them. But this the same email list that I have used with the other major email provider. I knew this is a small company with few resources and I have made a mistake. Obviously, I didn't want to pay for a service that I am not allowed to use. quite simple. So, I ask them to cancel my subscription and refund me the $30 that they have charged me !!! They kept me waiting for almost 4 days and then they told me that they have decided to keep my money ?!!!!!, and obviously they have access to all the 15000 subscribers on mailing list !! Customer service is the forefront of a business and I am really sorry to say that theirs is NON-EXISTING. Since the goal of this review was to save others some time and un-wanted headache, I have not mentioned any of the other competitors that make a much better option. Since then, I have signed up to another provider for only $5 extra and I could not be happier. I learned my lesson , cheaper choice is not always a better one. It is wiser to pay a bit more and go with a company with a better customer service and more resources. If even you think that you won't have the same issue that I had with them, still think of your need of customer service at some point. I hope this has helped you in your search. Good luck!

Pros: You would get a Cheap service

Cons: You would loose your money. They blame you for their failure to just charge your credit card for no service. Their system can't deliver and then they blame you. read other reviews all over web. Many people have complained about their delivery rate. You would loose your mailing list to them.

Recommendations to other buyers: Never. You would loose your money and set yourself up for so many problems.

Great Mailing System - Highly Recommend

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Great customer support

Tons of options

Easy to manage mailing list

Ability to setup intermittent emails

Cons: Slow to load the designing tables

Overall: Mailerlite was my first choice originally because they have a free limit. Most other services require monthly payments right from the start, so my expectations were low.

However, I've been using them for my website and I have nothing to say BUT AWESOME!

There interface is clean. The ability to integrate the different services directly into the website (popups, pop unders, direct mailing software) is simply the best. I've used a few different ones prior to mailerlite (just the trials), and all of them were more complicated.

Only one negative: If you're a time-sensitive person, the website can be slow. You have to go through a bunch of buttons to change the format of all of your popups and such. However, it gives you amazing control over everything so the wait is well worth it in my opinion.

As for the mailing lists, they are super simple to use and keep track of. It's easy to design each mail to your specification, and even select time-sensitive ones (one email a week after they sign up originally, for example). So it makes it easy to just setup one-time and not really worry about it except for your own personal emails you send sporadically for the mailing list.

For example, I have mine setup to send an intro email, followup email the next day, then a list of best articles one week after initial signup. It does all this automatically so I don't have too. And i've tested it - it works great.

It also looks fantastic when you put the work in. You can view my popup and my sidebar mailing opt-in form here: www.hiddendominion.com/

As you can/could see - it's super sleek and can be negotiated to match anything to your design.

In short, highly recommend. If you're looking for a place to start - don't even think about other options. Stick with mailerlite. You won't regret it!

Recommendations to other buyers: Use the popups and extra options. They are the best but somewhat hidden at first

Vendor Response

by MailerLite on April 05, 2017

Austin, thank for the review and the comment about the pop-ups. We will certainly make them more visible.

take care with mailerlite

Sep 02, 2014
1/5
Overall

Comments: Take care with mailerlite, they want to pay them in advance and after 3 ,4 month they change the rule. I work with them i pay them 1000 $ in advance and after 4 months my email campaign do not go into clinet inbox. i have every month problem with them: in one month do not work unsubscribe system, in one month do not split correct in groups and in the last period they do not deliver email to inbox. i create different email address n different public email services and i put in the list o and the email do not arrive in inbox (they change the algorithm, because in first 2-3 month do not have this problem). based on that after 5 months i told them that i do not want to use their service and i want money back for the period that i do not use it, and they told me that they do not refund money (when i discuss with them before to pay them they told me that they will give me money back if i do not not have spam more than 0,1%, if they do not block my account and other rules and i respect all that rules). They consider 100.000 emails plan only unique email, so if you add email and people unsubscribe you cannot add other subscribers ,so in few months you pay for 100.000 subscribers and will have only 85.000, but you pay all year for 100.000. they change the rule after i pay, after 2, 3 months. I use this kind of service for long time but mailer lite is the worst and unprofessional service that i use. If you want to work with them be careful with them because it is not trustful. They take you money and after 6 month, this is my case, they will told you "we re sorry that you are not satisfy by our service but we will not refund your money". If you choose them you will loose money, so choose carefully.

Pros: small price

Cons: a lot of problems with the platform, they change the rule after some time, they are not trustful

Vendor Response

by MailerLite on September 18, 2014

Thanks for your comment. I would like to note that deliverability depends not only on our servers, but on client's domain reputation, newsletter and it's content etc. So we always react to all requests and try to solve all problems together with our client. As for the refunds - it's correct, we do not provide refunds, especially when client was using the system and sent a big number of newsletters via us. And you've misunderstood something, because we could not tell such thing as " they will give me money back if i do not not have spam more than 0,1%, if they do not block my account and other rules and i respect all that rules". The last thing regarding the plans: we count subscriber to your plan's limit when the first newsletter is sent to that email address. We allow 100% unlimited newsletters sending so it's fair enough that we have limits for unique subscribers used during the billing period. All in all, problems can always be solved together if both sides are interested in this.

User-friendly, surprisingly affordable, and powerful autoresponder

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: MailerLite is one of the best and easy-to-use email autoresponder out there. What I like most about MailerLite is its novice-friendly features and easy-to-use interface. It allows even new users like me who don't have the required technical skills to send beautiful and elegant emails to my subscribers.

But for me, the best feature of MailerLite is it's totally free for the first 1,000 subscribers. So if you have a pretty small subscriber list, then you don't have to pay anything but still, you can use all the necessary functionalities.

The Customer Service is also helpful and responsive with their 'Chat Features'

Cons: Perhaps, one of the biggest disadvantages of MailerLite is that they do not allow Affiliate Links. This is crucial especially for users who are relying on other people's list when selling their products.

Overall: Free up to 1000 subscribers. You don't have to pay them anything if you are just beginning to build your list.

Capterra loader

Great and Simple Email marketing platform with all the features you'll ever need

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the simplicity of the user dashboard and the practicality of its flow. The reporting is awesome the A/B split testing is thorough and simple to include in any campaign and covering the subject line, email content, etc...

Automation and workflow features, although very advanced are practical and powerful.

The forms contain all you need, from pop-up forms, landing page forms, etc..all with settings that go from click to pop-up, exit intent, time-on-site, and many other event triggers.

Cons: There's nothing I don't like about MailerLite, if anything I would like to see full-featured landing page builder being added and remarketing/retargeting capability to the lists on the account, but that would probably mean a different use of the platform. MailerLite is great as is.

Overall: Increased my list count and user subscription properly segmented users and increased customer response with easy to use email designer.

Capterra loader

Advanced Email Marketing Simplified

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Mailerlite provides a complete email marketing solution.

What makes it unique from others is its EASE OF USE.

The intuitive and user-friendly interface makes it easy to design beautiful and highly converting landing pages and pop-up forms.

Their dashboard makes it easy to manage subscribers.

The price is flexible and affordable relatively compared to the value gotten from the service.

Cons: As simple and easy Mailerlite is, the least thing I liked about Mailerlite is the fact that I find it difficult to get new accounts approved even though all requirements are met verifying with a custom email account.

And the support team doesn't have any tangible reason to backup their claims.

As this is the main problem I've been facing because I'd love to integrate Mailerlite on my clients' website.

Overall: Overall: As a digital marketing agency.

It is easy to integrate MailerLite account with my WordPress Websites by using the available WordPress plugin.

Sales automations is made easy without any technical experience required.

The Ease-Of-Use of MailerLite has increased my email list and also guarantees successful delivery of email campaigns to the intended recipients.

Great product with an even better customer support team

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The emailing capabilities are great, everything just works. The team keeps adding improvements and new features to the product (in the time we've been using MailerLite, they added automation, improved segmentation, lots of new integrations and so on). The product is in active development which is great.

Whenever something went wrong, customer support has managed so solve it quickly.

Overall, MailerLite is great value for money and I'd recommend it for small-to-middle sized marketers.

Cons: It's not ideal for an e-commerce business.

Also, as your mailing list grows, some of the segmentation features become a bit limited (but then again, we're using MailerLite in online retail so these drawbacks are mostly related to that).

LOVE LOVE LOVE

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have used MANY services and Mailerlite is hands down the best. That is the truth and I am in no way incentivized for this review. It is affordable, especially when your list gets pretty large. It is easy to use and you can create exactly the email you want very quickly. They let you customize your opt in/opt out pages and it's easy to do. Another super cool feature is they let you make pop ups/ embedded forms, and even landing pages! That is stuff others don't offer or even charge more for.

Cons: I really do not have any complaints. There are a couple times I thought of going to a self hosted mailing list, but mailerlite is so perfect for me I don't want to leave.

Overall: Affordable, easy to use, added value with landing pages/popups

The best email platform and it has landing pages!

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Super easy to use from the start. There is zero coding needed to create landing pages and beautiful email newsletters. Their free account offers automation and many of the same advantages as the paid accounts. Mailerlite is constantly improving and adding new features. Ive been using them for about 3 years now and absolutely love it and recommend it to anyone looking for an email solution.

Cons: Its not able to integrate with other plugins that are specific to the theme I use on my website. There are workarounds, but it would be nice if I could have that functionality.

Best thing since MailChimp

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: They have a really nice price and features. Every month they roll out a new feature that puts them closer to the big player, aka mailchimp. They keep improving and launching new feature and the price has been the same since forever. Completely honest and amazing support. They cut my email marketing cost in half and kept most of the important features I was looking for.

Cons: I would like to see more payment options (paypal) and more personalization tools. Also, every upgrade requires an approval from the support team and it can take time.

When it comes to send just an email - Mailerlite

Apr 11, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: After researching for a service providing free entry level for a startup project i found MailerLite. It was promising because it has a nice visual builder and few predefined email templates. The structure of the application is clear and there are no questions such as WHERE CAN I FIND THIS OR THAT...

Cons: The problem comes when I notice that the number of contacts that I am sending emails is getting lower. Initially, I imported around 6500 contacts, and after few email campaigns, available contacts were to around 6300. It was weird to me how it is possible... After few days the support answers me with a straight answer - All bounced emails are removed from my mailing lists automatically - well that was understandable, BUT without notice or notification?!? The worst was when I started receiving bills. I was charged for all emails that were in my account, even those that were bounced. There was not a tool just to delete the bounced emails because nobody wants to pay for something that is not using. After three months I ended with almost 600 blocked email contacts witch I had to pay for! I made few tests with email addresses from my friends. All they had an email in Bulgarian largest email provider - ABV.BG. Guess what - all these three emails were bounced. That was the end with my experience with MailerLite. Recently I created another account just to check how the project is going on. I was surprised to see that almost nothing was changed for almost a year! This software lack probably one of the most important features these days - AUTOMATION for eCommerce.

Perfect, intuitive, at a great price. Best Customer Support!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer Support - They are constantly improving their features. I have the feeling that they will pass each of my requests to the development team and implement them within a short timeframe. They help me 24/7. I can write down my problem during the night and somebody help me in a few minutes.

Cons: Great Price for everybody. Very simple operation. I recommended ML to my team and my colleagues love ML as well. And we are not very technically capable. It was the reason why I changed my "old" system to Mailer Lite.

Do the best job in their field

Mar 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: emails and signup forms drag'n'drop editors; little smart features that makes your work easier and faster;

Cons: -

Overall: When it comes to easy to use email marketing software that won't let you down, in any case, MailerLite is your top choice. I work with a bunch of ESP's and I have to say MailerLite crew not only know what they are doing but they actually KNOW how average marketers use email marketing software. Every step which leads you from creating subject line to click, send, button was designed to make it easy (AND LOGICALLY) to use. Great drag n drop editor (both for e-mails and signup forms(!)) has never let me down. Email Marketing Automation features are field to improve but I bet they're working on it right now.

Recommendations to other buyers: -

Vendor Response

by MailerLite on April 05, 2017

Filip, thank you a lot for the review. It's a pleasure to have you as our customer.

Capterra loader

Mass mailing tool I could recommend to an SMB

Feb 25, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The most enjoyable feature is that the platform does not limit how many contacts you can import to your profile. This is a nice feature that you don't see often in mass emailing platforms. MailerLite allows you to have your entire email database in one place even if it exceeds your pricing plan, this is great because it is much more convenient to segment your entire database and not just have a part of your database on mailing platform and keep the rest somewhere else. The platform only starts counting emails towards your pricing cap after you send the emails.

The platform provides neatly designed email templates.

The support team is really helpful, you can message them on the platform directly and they are pretty quick to respond.

Cons: The platform is quite slow to import new contact lists, it does get stuck quite often, then you need to wait for about half an hour or ask the support staff to help you. Therefore, if you have a very large database of customers I think it would take up a lot of time importing and segmenting them.

Some menus are not very user-friendly, in some situations it can be a hassle to get to a place you want.

Overall: It has a free plan with all of the features included.

It is fairly intuitive to use.

Has nice and intuitive email templates, so you could send out your first email campaign fairly quickly.

Extremely Easy to use, great value for money

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User interface is excellent. It is very easy to create mailings and manage them. The mailing groups feature is really great, much better than other competitors that I have used in the past. It also has integrations with Zapier to other webapps, such as CRM systems, which make adding new subscribers very easily. If you need to manage more than one company, the app makes it easy to switch between accounts. You log in only once and you are able to create several accounts for clients.

Cons: The app has all the features that I currently need. I really can't see anything that it needs to improve. Perhaps it could build into the app the ability to validate emails automatically when importing emails as subscribers, or at least add the option to do so and charge as necessary. Today when importing a new batch of emails, it is necessary to clean the list using a third party service in order not to get a high bounce rate and thus get banned from the app.

Capterra loader

I love MailerLite, packed with features even for the free version.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it is easy to use and packed with so many features even in the free version. The ability to copy campaigns and just make a few changes to send out another mailing in minutes is probably one of the best features.

Cons: I sometimes struggle with the web forms in getting them just right for my website, but typically after a few tries I can get it.

Overall: MailerLite makes keeping in touch with my subscribers so simple, I would recommend it to anyone.

LOVE IT!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - automated campaigns

- strict anti-spam rules (the staff checks!)

- easy to navigate and use

- groups to break down subscribers by interest (purchasers/rings/ watches) etc.

- Campaigns can be scheduled.

- landing pages and integrated (pop up) sign up boxes (great for creating lead magnets in blog posts!)

- it has a app where you can add subscribers *what I needed* check your past campaign stats.

Cons: - Could use a bit more templates

- Could use some explaining/ training video's

Overall: I switched from Mailchimp to Mailerlite and i haven't looked back since. This is my go-to favorite e-mail campaign program. I have the app on my phone it's easy to use can't really create campains on the app but you can have them pre-made (draft's) and send from the phone I believe. Love it i wouldn't look to any other system to send e-mails to my subscribers.

My favorite feature though is i can integrate a pop up subscribe button into a blog post (with a little tweaking of their code) to act as a lead magnet!

The Best Mailing Service I've Tried

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The price, which is much more reasonable & affordable for me than MailChimp (which is why I initially switched from MailChimp to MailerLite). I also like the features, which I think are state-of-the-art, at least for my needs. The customer service is also great, and they're always trying to better their product, which I appreciate.

Cons: I honestly don't have any criticisms to make, not even constructive ones. Though it's reasonably priced, I suppose it could be a little less expensive (as could most everything these days), but that's about it.

Affordable email marketing with unlimited emails

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Lets you use all its features with unlimited email marketing regardless of which plan you are subscribed. If you have a small business with less than1000 subscribers, you can use Mailerlite for free. It is easy to use at the same time has templates and designs that fit your campaign needs. Y

Cons: Features are the same as other free email marketing software but plans are affordable. Your subscription will be suspended if you have an open rate lower than .02%. If your emails are marked as spam, then expect suspension of your account.

Capterra loader

Powerful and easy to use

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the simplicity, functionality, ease of use, referral program and automation capabilities. Other than that, reports are quite informative and nicely designed.

Cons: It can get a bit confusing sometimes or limiting because of the way it was built but you can figure it your way or get in touch with the support.

Overall: Grew my email list and improved my brand awareness.

Everything you need in an email marketing tool

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been using it for about 2 years now and it never fails to amaze me. MailerLite has all the basic features one needs in an email marketing tool and more. The team is constantly improving the tool and adding new features. It is intuitive and fun to use. Pricing is reasonable considering the value you get for your money. From great email templates, all kinds of integration, forms, to email automation, campaign reports and stats.

The way their customer support works is something every company should look up to.

Cons: Some features for emails are only available in certain design templates. It would be great to make everything available in Drag&Drop editor. Page load is sometimes very slow, but that is not something that would make me stop using MailerLite.

Overall: A great and simple way to stay in touch with our users and to keep them updated.

Capterra loader

Mailerlite is much better than its Competitors. Easier to use and more cost effective!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Reports are easy to access and understand.

Creating Multiple Campaigns at one time is a Snap!

Cons: The Automation is a bit confusing.

Could there be a feature to repeat a campaign on a monthly weekly etc basis?

Overall: I can recommend it to my customers and know that either i can help them fast or they can DIY it with the expert customer support!

Easy to use

Jul 25, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use.

Interface is clean and neat.

Customer service is friendly & fantastic. They solve your issue within 24 hours.

Plan is free for 999 subscribers.

Integration with other sites like Facebook & website.

Cons: No telephone support for customers. Customer support sometimes took almost whole day to answer your query.

No built apps on the phone.

Limited template to choose from.

The knowledge base help is limited.

No video tutorial.

Overall: I have been using this software for over a year. It is a great product to distribute your mails. The interface is easy & clean. You could integrate webforms to website and facebook page. The software allows you to create as many accounts using the same email. The beauty of this product is the plan is free for less than 1,000 subscribers. Love this software.

Recommendations to other buyers: Try it to see if you like it. The plan is free for subscribers less than 1,000.

Almost as good as Mailchimp

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Ease of use: The drag and drop interface in most sections means it's great for first-time user and veterans won't mind this way of composing newsletters, for example.

- Integrations: It's easy to pair it with a WordPress blog and see it just work.

- Lots of features: Since their earliest days, they only had email marketing. Now they've followed in Mailchimp's footsteps and introduced marketing automation, popups and landing pages.

Cons: - Very similar to Mailchimp, in terms of design, but still feels half-baked

- Marketing automation features are nothing to write home about. They there, but they still need some work.

- The platform feels a bit too simplistic, it's hard to use it as a professional.

Overall: MailerLite is good if you're on a budget or with a subscriber base of under 1.000. That means you get to use most of its features for free.

Unfortunately, Mailchimp makes a much more compelling case, as its experience shows. It just feels faster and more robutst, in comparison to MailerLite.

Excellent email service for the solopreneur

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: MailerLite is really easy to set up and use for basic broadcast emails. Automation features are very good and constantly improving. As the service has become more popular, other apps like Thrive Leads and Facebook have made integrations, which makes for a more seamless onboarding process. The customer service is personal and real making the company a pleasure to work with.

Cons: While there are lots of pre-made email templates to choose from and options for customization of emails, MailerLite has no templates for embedded opt-in forms and few options for customization (such as adding an image) unless you modify the html code on your site. A workaround is to connect MailerLite with an opt-in form app such as Thrive Leads.

Favorite email service provider

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It provides an amazing amount of control. Email campaigns can be sent based on where and how the person signed up, what links they clicked or didn't click in the last email campaign and more. Mailerlite makes everything easy. It's simple enough for beginners but provides enough features and control to be useful to experienced email marketers.

Cons: There have been periodic issues with deliverability, but these are usually cleared up quickly.

Overall: It's the best option I've found for email marketing. It provides a ton of features at an affordable price.

Easy to use and an asset

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the customer support. Always helpful and I come away satisfied with the answers. The ease of using this software is second to none. I´ve used other, well known, similar services and found them hard to get my head around.

Cons: I can´t really say there are any cons to the software. Usually, there is a way of doing everything I want.

Great customer service, tools, and value

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The customer service and value. They are always quick to respond to questions, and their pricing is way lower than other services.

Cons: It could be a little more intuitive, and have a few more software features. There are other mailing services that have a little more in-depth tools, but I'm sure Mailerlite will implement them as they go along.

One of the Best Email Marketing Tools Available today.

Jan 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Mailerlite is one the best tools available for Email Marketing. I have been using it for more than a year now, and we have been able to achieve good results. The sleek interface and a good number of templates make it easy for us to draft campaigns. Even their new feature of Adding Landing Page and automation makes it very powerful for achieving multiple objectives. I would recommend this tool to every small and medium organization who wish to kick-start their email marketing campaign.

Cons: The limited number of templates makes it hard to find a template for every campaign. Even the Landing Page feature is not as powerful as other tools available in the market.

Capterra loader

Mailerlite has been an awesome email service provider. I highly recommend them.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mailerlite is full featured, and easy to use. But their customer support is fantastic. Always there, friendly, competent, and quick to help. They also have an easy to use API that I use to power every aspect of my site communication. And to be honest, I love their blog, where they are regularly sharing insights into how their company operates. Always inspiring and full of ideas. Can't recommend them highly enough.

Cons: No complaints, really. There are one or two features I'd like to see them add, and have sent in feature requests for these. But generally there are workarounds. And they are constantly adding new features, so they will probably show up eventually.

Capterra loader

The money I save every month plus extraordinary customer service keep me at MailerLite.

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Really, it does what all mail service providers do (and it does it elegantly). What drew me to MailerLite was the money I'd save. I'd been with another mail service for a couple of years and needed to trim expenses. Some of my author friends recommended MailerLite and I'm so glad they did. Not only does it work well (and when I have questions, customer service is lightning fast!) but even though my subscriber count has more than doubled, I'm still paying less than I was a year ago with another provider. I am a very happy customer!

Cons: With all the enhancements they've added just since I've joined, I really can't complain about anything.

As an author, I need a newsletter service that can deliver. I love everything about Mailerlite.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I adore the automation feature which provides multiple ways of setting up automated newsletters for new signups. The forms feature is awesome too. I use it for setting up landing pages, the embedded forms option for various signup facilities, and the website popup form is great for my Wordpress site. I also love that Mailerlite allows the option of resending campaigns to unopens.

Cons: I do wish you could change a user's email address, without having to delete the old one, and add a new one.

Outstanding company philosophies, culture and customer service!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use and extremely well priced. They are always improving the system and have recently added new integrations.

Cons: I would like to see a feature that allows you to save snippets (blocks) from other newsletters. But they will probably add this feature soon. They are always improving it.

Capterra loader

Great free email automation tool for small biz or those just starting out with no or small list

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to create forms, subscriber lists, and automation sequences. Also, unlike some other email platforms, is that one subscriber is counted as only one subscriber, regardless of how many lists he may belong to. Other platforms count the same person as a separate subscriber for each separate list they belong to. And of course I love that it's free for the first 1000 people on your list. This is a real plus for new businesses who are just starting out and don't have an income stream yet.

Cons: You can't customize your forms as granularly as I'd like to. For example, you can't upload your own fonts and the available fonts are limited. Also you can't add custom CSS to your pages.

Overall: I'm saving per year over my old email marketing software, and I get the same if not more functionality.

The best value I've found

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Real people offer real help the few times I've had a question or a problem. A quick, easy and efficient program with plenty of features, integrations and functions for my particular needs. I left another newsletter service in favor of Mailerlite and have no regrets (and I have more money in the bank because of that decision).

Cons: There are a couple of features on my wish list but Mailerlite continues to improve so I have faith for the future.

Overall: Easy to use. Great price.

The automation capabilities are not only versatile, but easy to use and understand.

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The automations are terrific. I'm able to create automated marketing campaigns that are comprehensive, yet easy to create.

Cons: Sometimes there are glitches that have caused issues. Customer service has been good at resolving them, but one of them was time-consuming to deal with.

Capterra loader

OBSESSED WITH MAILERLITE!!!

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its automation features are incredible and the platform itself is super easy to use! I was able to easily figure it out on my own.

Cons: They somehow merged all subscribers together when you want to view them, which is kind of annoying. It was easier when they were separated.

Capterra loader

Absolutely amazing!

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It loads with an incredible speed, offers a very rich and complex set of email tools for any imaginable purposes and with lots of integrations, and everything about it just works flawlessly. No idea what kind of system they used but it is doing database queries, mining through hundreds of thousands of records at an amazing speed.

Overall: Keeping in touch with my clients, doing email campaigns, increased sales and all within a very good budget.

Simple, in a very good way.

Aug 21, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've used a lot of email service providers and while many of them have really incredible features, I rarely used them. With mailerlite I can quickly make a new lead page, or send out a newsletter. It's almost as simple as using gmail

Pros: I love that I can use my own domain for landing pages, and don't need to develop pages on one platform, connect it to my esp, and then hope everything continues to work as it should. I also love the interface, and how easy it is to create new emails, and autoresponder sequences.

Cons: It would be nice if there was an option to remove a subscriber from a list, once a specific action was taken (ie. when a user is added "customer list" remove them from "interest list")

Recommendations to other buyers: While I'll continue to use my more complicated esp for ecommerce sales (tagging and deeper segmentation) it's a complete 'no-brainer' to use this as I continue to grow my email list.

Poor Email Servers

Aug 14, 2018
1/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Their interface is easy to use and they will respond to your questions quickly.

Cons: We tried switching from Constant Contact to this company with nothing but issues. We've never had an issue with CC but wanted to give these guys a try since they are less expensive. DO NOT make this same mistake. They don't have as good of servers and after 1 week of terrible service, they wouldn't issue us a credit for the amount of time we couldn't use due to their low delivery rates. I'm not trying to get something for free but when I get sold by them on their ability to deliver and they don't I would expect some kind of refund. I would not recommend using this company.

Overall: Don't waste your money on these guys if you are trying to switch from Constant Contact or another reputable email service.

Capterra loader

Perfect For "Non-Experts"

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: * cost - less than half the cost of MC and basically the same product

Note - I use Mailerlite to send a newsletter associated with the romance books I write & publish. I manage 2 different newsletters and send them on average twice a month.

* customer service - always super friendly and helpful

* ease of use - they have templates or you can build your own from scratch, and then simply copy it each time and modify as necessary.

* easy to upload your list from your previous vendor when you switch.

Cons: * Can't really think of anything I don't like about the software. It's worked really well for me thus far.

The most amazing free email marketing software

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's free.

The staff are friendly and helpful.

It has automated features

Cons: Doesn't have a feature where if someone has done something (eg bought your product), it sends a sequence of emails but if they haven't it sends a different sequence of emails

Overall: I love Mailerlite. The product is amazing. The fact that is free is awesome! The staff are really friendly and go out of their way to help. I use Mailerlite on all of my websites, it's the best!

Recommendations to other buyers: it's ace

Beta Product With Tech Issues - Shouldn't Be For Sale

Jul 23, 2018
1/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The UI is nice and relatively easy to use compared to others. The support usually responds within a few hours and do try to help.

Cons: So many tech issues - Mailer Lite is a terrible product - avoid at all costs! They've made insane mistakes with my email campaigns. 1) they'll accept your payment to their leveled up tiers, but you need to MANUALLY contact them before you can actually send more emails - who does that? 2) They didn't update my subject lines as they appeared in the software, and instead were sending out my emails with non-sense subject lines. SO many issues with this product, it should be in beta, not be sold as a working piece of software. Their tech mistakes have cost me thousands in revenue.

Overall: Affordable

A well-designed and affordable mailing system

Jan 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Affordability, tons of features. It's great for automation of email sequences, plus drip campaigns.

Cons: I got confused at first about how to set up a drip to go out to an existing list. Not everything is always super clear on the more advanced features.

Overall: I've tried a bunch of email providers and settled finally on MailerLite. It's affordable but has all the features you would want, like automation, drip campaigns, integrations with other systems. It's quite nice. And it's free for less than 1000 subscribers, so it's a good solution for newer startups that don't have a big budget or a big list.

I integrate it with my popups on my website, and I can snag an email address from a site visitor and then send them a series of emails over two weeks to bring them onboard. It works well for newsletters too.

Recommendations to other buyers: It's great for integrating with a popup system on your site.

I like your software, I've tried a lot of different things and they are all complicated for me

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I am a "blond woman user" and I do not understand new programs and products. Usually, I need to be shown to me or explained how to use it. In your software, I understood without help! It is very cool! And very simple, and very intuitive. It's very humiliating when you do not understand what other people understand. With your program, I do not feel like a "kettle" or a fool. It is very important for me.

Cons: sometimes I annoyed support. I can not use some new features because their descriptions are not in Russian

Dark horse of the email marketing

Sep 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Simplicity. Every step is intuitive contrary to some features and settings of the "leader" in the market - Mailchip.

2. Customer support - they listen, they are live, they are accessible nearly 24/7.

3. Pleasant surprises. They never end. A feature after feature, usually even more powerful than one beforehand is added periodically and there seems to be no end to that.

Cons: As my ratings indicate, there is none. If I was really forced to think of something, I may suggest to update their webforms interface but that is not necessarily a con.

Overall: I have been with Mailerlite since 2010 and enjoyed its service every minute of it. Even if this sounds glorified, it is the truth. It has helped my small business to grow and communicate to the audience from 200 to 6000 genuine fans.

Recommendations to other buyers: Use it. Price is one of the best in the market. If you count the extras (landing pages for example) - then it is almost free ;-)

Vendor Response

by MailerLite on September 20, 2016

We're very happy to hear that. Best wishes from MailerLite team! :)

Capterra loader

Incredible value for money.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has all the features and options of both ConvertKit and Mailchimp rolled into one with a reasonable price tag stamped on it. Incredibly easy to set up and sort out, it's great to have so the different options to capture leads and send emails to specific groups of people. Beautiful templates and a crazy amount of customisation to get the brand colours on point... Best option, hands down.

Cons: Soooo much customisation! It's actually really time consuming to have so many options - you want the landing pages and emails to look great, but it takes an age to get it all perfect.

Overall: An affordable version of ConvertKit - it has landing pages, pop-ups, emails etc etc. Seriously worth it!

Switching to MailerLite was a dream

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's really easy to designed beautiful newsletters that get us great engagement without needing any technical expertise.

The customer support team have been incredible: really responsive, quick, and helpful in getting us settled on the platform, without any interruption to our newsletter frequency.

MailerLite is now one of the key pieces of software for us as a business, we couldn't do without it.

The new workflow automation is cool, we're gearing up to use drip campaigns for our lead-nurturing and are very excited.

Overall: As we grow and scale, we're anxious about whether the workflows will continue to support our needs with more sophisticated segmentation, and so on.

Capterra loader

easy to use and have marketing automation

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mailerlite have many integration and also have integration with zapier that i like the most.

easy to use

have generous trial packaged

Cons: they do good service no negative from my side, if they offer discount in blackfriday, it will be happy announcement for us.

Overall: it is mailchimp no 1 alternative that we can be used

AWESOME!! I love Mailerlite!

Nov 22, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Free up to 1,000 subscribers, including autoresponders and customizable web forms are great features for newbie business people!

Cons: Very small point here, but Mailerlite could add a few easier to find options for targeting subscribers based on their activity, such as non-opens, clicks on links, etc.

Overall: After years of being frustrated paying monthly for mailchimp while building my super small online business, I found Mailerlite. The free service up to 1,000 subscribers is incredible, and their customer service is amazing, prompt, and very professional. They continue to add services, and I love the ability to create web forms like popups, squeeze pages, and I even make sales pages with them. It's a nice, light interface, super easy to use.

I only gave 4 stars fro ease and features simply because they're constantly improving, and the subscriber targeting process is a little more complicated at the moment. But customer service walked me through it, and took my suggestions for adding more targeting features.

Overall, I'm super impressed and I refer all my friends to Mailerlite!

Recommendations to other buyers: Keep adding awesome features, this service is great!

Vendor Response

by MailerLite on November 24, 2016

Hello Isis, thank you so much for your great review! It means a lot to our team :)

Capterra loader

MailerLite as the name goes

Nov 06, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: MailerLite is actually straightforward with their name as per features. it is a cheap and good email marketing software for small businesses and startups. It has the perfect free plan for beginners. you can grow upto 1000 subscribers and use it for free. Mailerlite has a cool visual builder and predefined email templates that are easy to set up and us. You can also create a landing page with mailerlite in your domain. This actually makes me love the software

Cons: MailerLite is not great for adeveloped businesses as it is missing some features likes advanced automation, full reporting, spam/design testing.

So happy to have found you after an endless search

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has everything I've wished for:

1. starts free (helps to grow the biz with ease)

2. can use my custom domain name on landing pages

3. buttons that link to pop-ups

4. the url of each form is given, not just the code

5. layout/design - similar to convertkit but somehow easier

6. capabililties - groups, tags etc.

7. user friendly

Cons: honestly nothing yet. I suppose I'd say the landing page is a bit finicky, and would be nice to have more design options, but having said that - you're not a website - so I think it does great for what it is.

Overall: a sigh of relief.

motivation to grow my list, now that I have a program that doesn't frustrate me

People behind MailerLite do their best

Oct 25, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I have started using MailerLite 1.5 year ago. It was one of the cheapest mail software those days. It is relatively easy to use with "drag and drop" option.

Pros: -Relatively cheap price for yearly payments. - Landing page integration - Autoresponder - Good support

Cons: - Lack of usability and user experience - I need few extra clicks to finish the job. - Old design - Price rised in last year.

Recommendations to other buyers: It is still one of most valuable email software on the market. Use 1000 free emails and you wil not have regret at all. Try them. Support is very good!

Decent CRM

Aug 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like that their pricing is much more reasonable that a lot of the other CRMs out there.

Cons: There were buggy things when setting up campaigns that were kind of annoying. For example, sometimes trying to change the text wouldn't register or images would upload funny.

Overall: MailerLite does all the things you need a CRM to do, but it did have some buggy things that got a little frustrating when trying to quickly create a campaign. For some reason, certain commands wouldn't register, and I'd have to refresh the page and start over to make things work. That's really my only complaint, and price-wise, it's pretty hard to beat, so it's still worth a look for anyone searching for a new CRM solution.

Capterra loader

Cheap and good mailing solution

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has a reasonable price. Automation and mail preparation features are good. Easy to use UI and great customer support. WooCommerce feature is well.

Cons: Automation feature can be improved and customization feature can be improved as well. UI can be improved for landing pages.

I have recommended this service to all my friends

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Video instruction provided and fun to use, actually. Blogs are helpful and well written with appropriate frequency.

Cons: They had one hiccup last year but were available for help and fixed the problem proactively. I had no issues.

A great company, great features and customer support

Jul 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly. I have never used it and within an hour or so I felt very comfortable using it. The features are amazing, and it is all free compared to Constant Contact where I was paying less than what Mailerlite offers. It has an automation process that I can't wait to learn. Also gives you great data on who opened your email, where did you get the most clicks and so much more. It was easy to import contacts and create different folders. Overall a million times better than anything else I used. It has kept up with technology and forward thinking. I did use the chat option to get some help, and they were quick to respond and guide me to what I needed to do. Keep up the good job!

Cons: Honestly I have not found anything yet. If I had to pick something is that I can't seem to be able to customize the list of my subscribers by alphabetical order which can be aggravating at times

Capterra loader

Very intuitive and user-friendly.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mailerlite is so easy to use and extremely intuitive. I was able to get my mailing list transferred very easily and get everything set up very quickly. I was even inspired to create a few opt-in forms and email sequence through the Automation feature.

The dashboard is fantastic - the reporting gives me a really good overview and insight on how my readers are responding to my emails. When looking at my list, I can easily how each subscriber is engaging with my emails.

I've had to reach out to their support team a few times to ask for some help in getting some of these set up. They were knowledgeable and super responsive - each time, they got back to me within minutes!

Cons: They have some nice templates set up but I wish there was a little bit more flexibility in customizing some of the forms and popups. I set up a sidebar widget but haven't been able to figure out how to add a small image in there.

Very easy to use platform.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer service is of a great help. Every time I needed help, they quickly responded and helped me solve the issues I contacted them for.

Cons: The iPhone app is not as much developed as I expected. It has too few features and, if you need reports or specific data, you have to open a laptop, because on the iPhone you don't have everything you need. I would suggest them to upgrade the iPhone app, as there are a lot of managers travelling and who do not have enough time to open a laptop every time they need a detailed report on emailing campaigns.

Helpful customer service & fantastic features even on the free account

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: For a free email provider, Mailerlite has great landing page forms, easy to use automation, and very organized grouping/segmenting for subscribers. It's been incredibly user-friendly and took no time to learn. Customer service has answered several questions within the hour via online chat with has been great, too!

Cons: The biggest (and only thus far) downfall that I've experienced is the inability to have a custom (non-mailerlite) URL for the opt-in thank you page. This makes Thank Yous and Facebook pixel tracking hard to manage.

MailerLite is a must for small businesses.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: MailerLite is an easy to use, very intuitive email marketing solution. It includes the ability to create forms and landing pages as well as send email marketing campaigns.

Cons: Nothing but great things to say about them. It delivers well on what it promises. It is easy to get started with. It is very impressive for what they charge.

Overall: Because the system is so easy to use, we are doing more email marketing and doing better at it. We get immediate insights to how well a campaign is doing so we can make adjustments before the next step in the process.

We switched to Mailerlite and couldn't be happier.

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I had been working with a much larger company before switching to a medium-sized company that was able to beat the big one on price. I moved to Mailerlite because I was able to test out all the features with their free plan and realized that it did everything the big company's software did and cost even less than the medium-sized one. Mailerlite is a young and innovative company that is managing to match larger companies on features and beat them on ease of use, price and support.

Mailerlite has been great and very easy to use. I have had NO problems so far!

Jul 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of which I can build emails and maintain my mailing list. I haven't had any issues setting up automation months in advance and everything has been absolutely simple.

Cons: There was a small learning curve to get through in the beginning. While I have some experience with mailing lists, I had some trouble explaining it to my friends that were learning it. But overall, I do believe it IS the easiest mailing list I have seen.

Overall: I have built a successful mailing list and maintain a great relationship with my audience.

Capterra loader

Easy to use, Excellent Support Team, Very Effective

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the easy to use approach, friendly support start, prompt response and always willing to go the extra step specially the two great people I have had chance to work with Andrej and Andrew. These two are stars.

Cons: so far haven't found anything to complain about. Had some issues with few extra bounces but had help on hand from support team. They guided me on steps to clean emails which could have become dead over time. Its all good now.

Overall: Haven't used it before but from what I see it looks good, user friendly.

For me just the best priced email-marketing tool and lot of features

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: For me just the best priced email-marketing tool and lot of features. For me just the best priced email-marketing tool and lot of features

Overall: Reorganized my email-marketing

Best tool for email marketing

Mar 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best part is easy to use Layout!

I can easily create the campaign by dragging and dropping elements such as gallery, Titles etc.

I like Campaign builder. They built it in a user-friendly way. I believe that even a new user can user can use this campaign builder easily.

Cons: They have all the features which are necessary for a email markting platform. As of now, there is nothing I like leaset about this software.

Overall: Helps me to get in touch with customers for sending emails.

Great email program, same features as mail chimp but cheaper

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Mailer lite is easy to use. We've had 10 different people including interns make email blasts with it. It's simple to drag and drop and design and they have some good templates. Keeping track of contacts and groups is easy too, plus it has good statistics on open rate and clicks.

Cons: The biggest thing is it doesn't have the CRM integrations that bigger mail programs like mail chimp do. We've had problems a few times with graphic that seemed like bugs in the software, but were fixed pretty quick.

Does 90% of what I need it to.

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The interface is clean and concise. If you are familiar with email list software terminology, the organization is well thought out. Also, although some issues were not resolved, my experience with customer service itself has been great so far.

Cons: The inability to create automations based on multiple campaign actions or create campaigns based on specific links clicked in a previous email.

Overall: An economical and overall excellent solution for audience building for my small business.

A very intuitive program with all the features I need!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mailerlite is very intuitive and easy to use, they have great customer support, and they have all the features I need.

Cons: I like to schedule emails to my readers according to their time zone, but I don't always get things scheduled 24 hours ahead of time to do that. A shorter time period would be helpful.

Mailerlite's customer support is great

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am not a techie at all and yet it is very user-friendly even for me. After a short time familiarizing myself with it I was up and running.

Cons: Not much. I'm very happy with Mailerlite and really can't think of anything I like least about it.

Overall: I'm an author and it lets me easily send newsletters to my readers.

Awesome Layout!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can easily create campaign by dragging and dropping elements like images, text, buttons etc. It is a very user friendly.

Cons: They have all the basic features required for an email marketing tool.

A free user should be able to send a campaign to 5000 contacts.

Overall: It helps my client for email marketing

Review of MailerLite

Aug 10, 2018
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Comments: Don't even bother... unless you are a spammer.

Pros: Easy to use and setup. Great FREE 1000 client plan. Very feature packed and does allow for automated mailings.

Cons: Because it's free to use for up to 1000 email recipients, it is a hub for spammers galore. Blacklisted for most email servers. Even mail to your clients will get blacklisted depending on their email services. AND to top it off, does NOT have a captcha or recaptcha option for subscription services.

Perfect for non-experienced user

Jan 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: If you need simple, easy-to-navigate and affordable e-mail marketing service MailerLite is worthy of consideration. We switched from Campaign Monitor to Mailerlite. The main reason was a meaningful price difference because of our budget: https://www.mailerlite.com/campaignmonitor-alternative. Now we receive very similar service, just making difference in payments.

Pros: Affordable price, qualified team and user-friendly interface.

Cons: Perhaps, I would highlight that advanced automation wasn't available, but hopefully, MailerLite will adjust it.

The mailing tool for startups and personal projects

Apr 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the drag and drop email builders, they are so easy to work with and look very professional. They have a really nice price and features. Every month they roll out a new feature that puts them closer to other big players.

Cons: It is not possible to integrate it with sales platforms to make sure you don't send an offer to someone who has already bought the product. If they add this to their list of features it will be just perfect.

Really good and easy tool to send emails to all subscribers

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like the drag and drop editor for emails. Also, I like the emails mailerLite sends to me with some useful tips and info (they really know everything about emails) and I like the statistics they show on emails I have sent

Overall: I use it all the time and highly recommend to people I know.

THE BEST AND MOST SUPERIOR email marketing service on the planet!

Aug 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: NO training needed, completely intuitive to use, lightening support. Just the best, it gives you room to test and very generous. The plans are so economical and competitive. It took minutes to create my own campaign and SEND successfully.

Cons: Why didn't I find it sooner!!!! I wish I had your service earlier - I LOVE MAILERLITE!!!! Everyone who uses this should recommend it.

Overall: Just a great service all around, the interface, the support, i use to experience the biggest trauma sending email marketing because you normally spent hours creating and also hoping to send a campaign, and something always breaks..... this is such a bullet-proof method and so many functionality... the world needs mailerlite

The Best Email Marketing Software

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What i like is:

1. The price, compared to others is good priced

2. The user interface and is very easy to use

The Best Experience In 7 Years Of E-Commerce

Apr 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Customer Service

Cons: Haven't found anything yet

Overall: I have tried Aweber, Mailchimp, Klaviyo, and a few others along the way - but none have compared to Mailerlite. Their interface is SO EASY to use. Their systems are simple and responsive. It feels like they took great care in ensuring that people of all levels of competency could use their program. Their customer service is the best I have ever experienced. Someone is available to chat pretty much instantly, no matter what level of membership you have. It's truly an incredible service.

Working with the team has always been a great pleasure!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its fast and easy to set up and use. The images get uploaded in lightening speed. The scheduling is another great feature. Subscriber management is simplified.

Cons: The fact the customers using outlook needs to click to see the image as this is sent as an html. If the image was not pulled from your server and came embedded in the email body it will be more effective.

Overall: I get to communicate all our training programmes with our customers.

I Found this service accidentally and i totally love this! Everything about it works great!

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Price is very good compared to other similar services,

the interface is amazing and totally user friendly

The forms are easy to create and integrate with wordpress

Cons: had a bug on the wordpress official plugin when creating the form nd Jquery but it was gone when i used the online form builder and used the plugin to just choose that one.

Overall: from using it to paying it i loved the support and everything so far! Would totally recommend it!

Capterra loader

MailerLite is user friendly and their support group is awesome.

Dec 21, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease with which I can prepare and send out a newsletter or notice is important in a busy writing world. When needed (and it's not often), their support team is available via chat in minutes and usually resolves any problems within a short period of time

Cons: At this time, my only criticism is the lack of flexibility in formatting the various templates available to the user.

Overall: Nothing other than the ability to use it.

Easy to Use and Affordable

Jul 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I hardly know where to start. The automation is amazing, but so is the layout options. I love the drag and drop, but I'm not sure if it is better than the signup forms. Hard to decide.

Cons: I would like it if you could put a video on their landing pages, but oh well. It is a feature that would be nice, but you can work around not having it.

Overall: We are able to market our services with ease, setting the process on automation.

Lite and easy to use

Aug 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use, excellent content editor, very light and mostly reliable. They had issues with deliverability but resolved them relatively quickly. Reports are insightful and helpful.

Cons: Could be a bit more streamlined when it comes to text editing. Time zones are not very accurate for my subscribers, placing most of them into my own time zone which kind of defeats the purpose of time zone delivery.

Excellent product and service

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: MailerLite is a fantastic mailer service. It's easy to navigate and understand. They provide a good amount of tools to make newsletter campaigns look professional. And their subscriber sorting options are awesome!

Cons: I believe some email companies allow their subscribers to view emails/newsletters without technically marking as open, which I think affects the "open" stats of my campaigns. I'm unsure if this is technically a con for MailerLite, though. More on the email company's end. But if there were a way to know for certain, I would be able to adjust my subscriber list accordingly.

My experience with MailerLite has been entirely satisfying. I'm so glad I discovered MailerLite.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that I can so easily build a mailing list using my books, my blog, my homepage, and other sites such as Instafreebie through an inexpensive and highly efficient site such as MailerLite. I like that I can route a subscriber to a free download of my book without the subscriber having to jump through hoops to do so. I also like that support is just a chat away. The plan's price makes it all within my reach and allows me to upgrade as my mailing list grows.

Cons: I can't think of anything, but I haven't used many of its features as I haven't needed them yet.

The best mailing list software

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love this software. The automation is super easy to use, great templates, and even landing page functions.

Cons: Hard to pick something. I suppose there is be occasional glitch - but the customer support have always been great.

Delivery to gmail is awesome!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have predominantly gmail addresses on my email list. I switched to mailer lite because it was simpler to use, has an amazing free tier, and has a very good deliverability rate compared to many of its competitors (especially to gmail addresses)

Cons: It still has a lot of room to grow. Features like integrations with more platforms would make it a lot more user friendly.

MailerLite Review

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: MailerLite provides many of the features of much more expensive services at an affordable price. Easy to customize landing pages and embedded forms.

Cons: I don't understand the differences between segments and groups or how to use them.

Overall: Helps me manage and grow my email marketing list.

Excellent interface to manage your campaigns and subscribers

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best thing I like about this software is Campaign builder. They built it in a user-friendly way, even a new user can easily create a template for a campaign.

Overall: Help us a lot in the marketing.

Customer support is the best of all the email services that I know of or have inquired with.

Aug 22, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer support is very helpful. I always have plenty of questions, but they always help me. I hope they keep up this high level of customer support even well into the future.

Cons: The software/system takes getting used to, and some features still seem raw, or in infancy, but that is probably because they are relatively new.

Capterra loader

Mailer lite is easy to use and works well for someone building their base.

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Works well for businesses in the startup phase and easy to grow with

They have landing pages

They are ooen to integrate

Cons: Emails may be likely to hit the junk, spam, and promotion folder.

Wish the landing pages had more adjustable features.

Overall: It supports the growth of my business and and allows me to connect with my audience and new audiences

You get what you pay for

Dec 12, 2017
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: We moved to Mailerlite because their prices where more convenient to our needs. If you are looking for something that works at a low price, this is your choice.

Cons: That the design interphase was not as good as Mailchimp, and their reporting tool was also limited. Besides our open rates went down, maybe due to blacklisting.

Overall: Email campaigns at low costs.

Best cheaper alternative to Mailchimp

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: 1. Powerful and ease to use template editor.

2. Better automation workflow features.

3. Custom email template services.

4. Price.

Cons: 1. Can't export the templates from the template editor.

2. Can't handle multiples domains, you need to sign up to a new account in order to uso anode domain.

Switched from more expensive email marketing software that has all the same capabilities

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very cost effective solution that provides the majority of features that the big players in this space have. I highly recommended using this service.

Cons: I honestly haven't found any yet. I will say that I'm fairly new with using this service (less than a month) but it has been wonderful

MailerLite: Best Budget Option

Aug 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ever used MailChimp? Then you pretty much know how to use MailerLite. It's essentially the same thing, minus just a few things. It's clearly the best budget option at a fraction the cost of MailChimp.

Cons: It doesn't integrate with a lot of other services, such as RaffleCopter, which can be frustrating. I also had an issue recently with emails getting sent to spam.

Overall: Overall, I'm happy with the product at the low price point. If you need more features, I'd consider MailChimp instead though.

Best Newsletter Service Ever!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: A friend recommended this to me and I'm so glad she did! It was so easy to move my subscribers over and to create my regular newsletter and automations.

Cons: I haven't found anything I don't like about MailerLite just yet. I'm even enjoying my email marketing again!

MailerLite will take your money!

Jan 18, 2017
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: I usually don't write reviews but I had to write a review on this one. I had to upgrade in order to send emails to all my subscribers only to find out that I can't send broadcast because the emails on my automation don't follow their rules. When I asked for the refund they said that they can't give the refund because I already send emails to my subscribers but I can't send any emails because they won't approved the account. They should've said that from the beginning, you will loose your money stay away from this MailerLite and go with another Email provider. Try Elastic Email. It is way cheaper and better.

An ideal software for manage your email campaigns if you don't know programming and design.

Oct 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: You can create landing pages.

You can use templates and create pop-up and than just copy and paste the link where you want to appear.

You can manage your subscribers list easy to create A/B test campaigns.

Cons: I managed to create emails for subscribers to receive giveaways but I did not manage to understand how to program campaigns.

Overall: Is a useful tool if you want to have a nice design using the templates. You can manage your own email campaigns easily and I recommend for this.

AWESOME!!!

Jan 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, simplicity, choice of templates, tools, 24/7 live help line

Cons: some of the menus were not evident, a lot of trial and error but the bright side was most ? are in the FAQ section.

Overall: We oversee two non-profits and we were looking for a way to reach our members in a more easy-to-use format. Mailerlite was the answer! Easy to use, beautiful formats and tools to make each e-mail campaign interesting and diversified. This program is so user friendly it makes all others seem like dinosaurs in comparison. In fact, a kid could become your e-mail campaigner. If you are a sports team, small business, non-profit, community organization, church group, Boy Scout troop, club or whatever, this is the e-mail campaign tool for you.

Recommendations to other buyers: Try it, you will like it!!

Great customer experience for reasonable price

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Simple, clever, clear and easy in use. Lots of email support, no bigger technical problems. Frequent updates.

Cons: Nothing comes to my mind yet. Maybe I could benefit more from better knowledge base where I could find the examples on how to use this service wiser.