Who Uses This Software?

Freelancers, writers, small and mid size businesses, non profits, public administrations, large enterprises. Simply anyone who needs affordable and great value email marketing service.


Average Ratings

230 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    For up to 1,000 subscribers and 12,000 emails per month - FREE
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • MailerLite
  • www.mailerlite.com
  • Founded 2005
  • Lithuania

About MailerLite

MailerLite is an email marketing service provider with focus on simplicity, excellent customer support and beautiful email designs. Forget complex settings. MailerLite's user-friendly software allows you to quickly create your beautiful email campaigns, track their results, manage subscribers and unsubscribers, design custom popups and landing pages, and much more. MailerLite has lots of helpful features and integrations, yet they manage to keep it simple and easy-to-use for everybody.


MailerLite Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

MailerLite Reviews Recently Reviewed!


Easy-to-use affordable email marketing platform with all of the features most people need

May 20, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: MailerLite is one of the most affordable email marketing platforms right now with all of the features most people need like automations, a drag and drop builder and embedded signup forms.

Their most useful feature is automations, which lets you send a sequence of emails to subscribers if they join a list, if one of their contact fields gets updated (example: if they go from being a free to a paid member), if they click on a link, etc. You can also create yes/no branches at different points in the automation to send different emails to subscribers after they meet or don't meet a certain criteria.

They also have a decent free plan for those who are starting out or looking to test the platform. The free plan includes automations and most of their key features.

I also use personally use their APIs to automatically add new members to specific automations - they are well documented and easy to follow.

Cons: 1. Right now, you can only create yes or no branches in automations. So for example, let's say that you want subscribers who already downloaded a lead gen to not receive an email in the automation about it. The only way to do this right now is to create a yes/no branch. If yes, they'll receive the rest of the sequence in the yes branch *without* the specific email. If no, they'll receive the rest of the sequence in the no branch *with* specific email.

But if you want subscribers in both branches to receive the rest of the other emails, you'd have to have duplicate emails in the yes and no branch. It gets time-consuming if you want to add more emails to the automation (you'd have to add them both to the yes and no branch) or if you need to update any of the existing emails (you'd have to update both in the yes and no branch).

It would be easier if you can simply add specific criteria to each email in the automation. So for example, if the subscriber meets the criteria, they'll receive this email in the automation. If not, they skip that email but still receive the next ones (if they match the criteria).

2. They had deliverability issues in the past which they did work really hard to fix. However, based on my experiences and that of what others have reported, overall open rates (with an authenticated domain) tend to be somewhat lower than a few other top platforms.

Capterra loader

Great for creating email newsletters and shareable pdf brochures

Dec 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - I used Mailerlite to create email newsletters (Which any email marketing software can do) but most importantly I used Mialerlite to create sharable pdf brochures showcasing our past/current projects (My client was an Architecture company). These "brochures" are light size wise as the target platform was Whatsapp.

The images are clickable linking to the projects on our websites, this way when sent to clients/potential clients on WhatsApp they can know more about us without having to go to our website.

- Design Options: I've used MailChimp, Active Campaign, Moosend and pretty much any Email marketing software you can think off, but in terms of design flexibility and templates, Mailerlite has the best design options. My favorite is the "Featured Image" block

- Great Customer Support: Mailerlite is meant for creating email newsletters and not pdf brochures so it was a bit tricky working around that especially since the share to social media button wouldn't work since the newsletter I converted into a brochure wasn't technically an email campaign (I.e it wasn't sent to anyone/mailing list) but remained in my dashboard as a draft. I had a chat with them on how to arrange the elements so my brochure was 3 pages max, and how to reduce the size.

Cons: - My emails kept going to the spam folder which was very bothersome, so I contacted support and I was told I'm not the only one having the same problem and that it's an issue they're working on as they were blacklisted (Or something like that)

-As much as I love the featured image element, it renders differently on Outlook desktop app. Instead of appearing as one large image, the images appeared as a grid, with nine images of the same image taking the space instead of one large image. It was a bit disconcerting and there was no way around it.

Overall: Mailerlite is a Godsent, I think the export to PDF has a lot of potential.

There are over 12 million WhatsApp users in Kenya, most of our clients and prospects, are more willing to connect us via WhatsApp than by email.

The PDF brochures has become one of our biggest marketing assets as we can keep them updated about our projects in a more social way. The fact that the brochures are more shareable is a big bonus.

However, It'll be good to be able to track clicks, which currently can't be done as it's stored as a draft in MailerLite.

I know Mailerlite is an email marketing software but I'd love to be able to monitor the performance of newsletters turned into brochures the same way I can monitor sent campaigns. Even if it's something as simple as having a dashboard for draft campaigns and using Google Analytics to track clicks on it.

Capterra loader

Every Start-Up's Sidekick!

Apr 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1) Highly Optimized And Responsive: MailerLite helps me to design and create newsletters that look amazing on desktops, tablets, and mobiles.

2) Design Capabilities: It's safe to say that the design capabilities that MailerLite gives you are far better than any other similar product in its segment. What I mean to say is, the "little things" that MailerLite allows you to do can add significant value to the way you market! For example, there are a number of templates that can enable you to have "buttons" attached to an image (Perfect CTA's by the way). Also, there are several heading options for my newsletters where I can have my company name and logo or either one at the beginning of them. These, of course, are just a few examples I could think of straight off the bat.

3) Easy Integration: Connection my domain with MailerLite was a lot easier than I expected - with a swift and seamless integration process.

4) No Learning Curve Required: MailerLite is incredibly simple to use and it won't take you long to get the hang of it.

5) Affordability: The title of my review says it all! MailerLite is a blessing for startups on a budget who don't have money to throw around. There are 5 different pricing models that include one "freemium" version as well. However, if you are using it for business purposes, I suggest you use their starter plan that will unlock all features and allow you to send unlimited emails. Remember, looking professional is key!

Cons: 1) Slightly Laggy: MailerLite can occasionally become laggy and starts freezing when you import a lot of contacts. Now, I don't really know if this is due to my hardware set up (which is quite recent), but I've asked around and I've gotten mixed opinions about this.

2) Customization Options: It would be really great if MailerLite introduces some more Landing Page customization options in the near future. Whatever be the case, it's still the best E-mail Automation software, in my opinion.

Overall: I am a Marketing Specialist by profession and software/tools like this make my job so much easier, for which I am very grateful!

I recently stumbled upon MailerLite when I was building my E-Commerce website. Previously, I used to use MailChimp (Also a great tool and I currently use it only at work).

Mailerlite seamlessly integrated with my Shopify Store and gave me so much power over my marketing strategies. In my opinion, it's the best E-mail Automation tool out there, with much more options and customizations that can help you craft powerful newsletters, landing pages, etc.

Great Mailing System - Highly Recommend

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Great customer support

Tons of options

Easy to manage mailing list

Ability to setup intermittent emails

Cons: Slow to load the designing tables

Overall: Mailerlite was my first choice originally because they have a free limit. Most other services require monthly payments right from the start, so my expectations were low.

However, I've been using them for my website and I have nothing to say BUT AWESOME!

There interface is clean. The ability to integrate the different services directly into the website (popups, pop unders, direct mailing software) is simply the best. I've used a few different ones prior to mailerlite (just the trials), and all of them were more complicated.

Only one negative: If you're a time-sensitive person, the website can be slow. You have to go through a bunch of buttons to change the format of all of your popups and such. However, it gives you amazing control over everything so the wait is well worth it in my opinion.

As for the mailing lists, they are super simple to use and keep track of. It's easy to design each mail to your specification, and even select time-sensitive ones (one email a week after they sign up originally, for example). So it makes it easy to just setup one-time and not really worry about it except for your own personal emails you send sporadically for the mailing list.

For example, I have mine setup to send an intro email, followup email the next day, then a list of best articles one week after initial signup. It does all this automatically so I don't have too. And i've tested it - it works great.

It also looks fantastic when you put the work in. You can view my popup and my sidebar mailing opt-in form here: www.hiddendominion.com/

As you can/could see - it's super sleek and can be negotiated to match anything to your design.

In short, highly recommend. If you're looking for a place to start - don't even think about other options. Stick with mailerlite. You won't regret it!

Recommendations to other buyers: Use the popups and extra options. They are the best but somewhat hidden at first

Vendor Response

by MailerLite on April 05, 2017

Austin, thank for the review and the comment about the pop-ups. We will certainly make them more visible.

I enjoy Mailerlite!

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The first 1000 email subscribers are FREE! Mailerlite makes it easy to send email campaigns and schedule email campaigns. It also makes it easy to set up sequences if I am doing an e-challenge via email. I enjoy being able to reuse templates or view prior recent emails, so that I am able to change the content but still streamline the design. The software also ensures that duplicate email subscribers are not saved in the system, and with the touch of a button, you can add a single subscriber, upload a txt with list of subscribers, or put them in groups. Pop-ups, buttons, and landing pages are all easy to create and customize. Lastly, Mailerlite allows partnerships with other software companies for easy sync and connection, which is a HUGE plus to saving time and money.

Cons: Over the years, Mailerlite has improved on its products and services. My only two cons are sporadically the auto RSS feed will send old blog posts from prior years, and also when I opened a mailerlite account for another business, it shortened my available number of email subscribers. However, those are minute issues.

Overall: Mailerlite is a great start to understanding email marketing and automation. It has helped me to connect with my subscribers more frequently while also setting up auto RSS feed for any blog posts that I create. I've been using it for a few years, and I thoroughly enjoy it.

Capterra loader

A Mailing Service that makes their competitors look dated

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love MailerLite and I use it for years for my company's newsletters. They are easy to use and offer any feature that you might need at far better price than their competitors.

The pricing of MailerLite is probably the best in the field. It allows you to send unlimited emails to your list. You pay per subscriber, not per email, which is quite convinient for companies with 5000+ subscribers.

Another thing that I like is their current design layout, dozens of premade templates for the holidays and how easy it is to setup everything by yourself without having to read complex guides.

Cons: I really feel that their support can and SHOULD be improved. In their live chat often times I feel like I am speaking to the little sister of the support guy. They need like 20 minutes to even understand my question. When they finally get it, they inform me that smeone with the required qualification will email me in a few days with a solution to my problem. This has happened several times already and such a great product deserved better support squad.

Overall: I will continue using MailerLite. They leave competitors like ChailChimp in the past.

User-friendly, surprisingly affordable, and powerful autoresponder

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MailerLite is one of the best and easy-to-use email autoresponder out there. What I like most about MailerLite is its novice-friendly features and easy-to-use interface. It allows even new users like me who don't have the required technical skills to send beautiful and elegant emails to my subscribers.

But for me, the best feature of MailerLite is it's totally free for the first 1,000 subscribers. So if you have a pretty small subscriber list, then you don't have to pay anything but still, you can use all the necessary functionalities.

The Customer Service is also helpful and responsive with their 'Chat Features'

Cons: Perhaps, one of the biggest disadvantages of MailerLite is that they do not allow Affiliate Links. This is crucial especially for users who are relying on other people's list when selling their products.

Overall: Free up to 1000 subscribers. You don't have to pay them anything if you are just beginning to build your list.

Capterra loader

Great and Simple Email marketing platform with all the features you'll ever need

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the simplicity of the user dashboard and the practicality of its flow. The reporting is awesome the A/B split testing is thorough and simple to include in any campaign and covering the subject line, email content, etc...

Automation and workflow features, although very advanced are practical and powerful.

The forms contain all you need, from pop-up forms, landing page forms, etc..all with settings that go from click to pop-up, exit intent, time-on-site, and many other event triggers.

Cons: There's nothing I don't like about MailerLite, if anything I would like to see full-featured landing page builder being added and remarketing/retargeting capability to the lists on the account, but that would probably mean a different use of the platform. MailerLite is great as is.

Overall: Increased my list count and user subscription properly segmented users and increased customer response with easy to use email designer.

My favorite email solution

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The value for the money and the fact that the team keeps improving the product and has been loyal to their early adopters by grandfathering in their pricing. Their support is amazing.

Cons: There have been a few glitches over the years, but they always take responsibility and make it right. There have been deliverability problems in the past, but they've improved and are now one of the top companies for deliverability.

Overall: I've tried a lot of email marketing services and this is by far my favorite. Their team is open to suggestions and it's not uncommon to ask for a feature and see it implemented a few months later. They also have regular webinars that teach you not only hot to better use their product but also how to improve your email marketing overall.

My Horrifying experience with MailerLite

Aug 03, 2016
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: My experience with MailerLite. After weeks of research on the best and most economic way on how to send weekly emails to the subscribers of my small business , I choose MailerLite. What a mistake ! It turned out to be one of the most painful experiences as a small business owner. After weeks of research on the best and most economic way on how to send weekly emails to the subscribers of my small business , I choose MailerLite. What a mistake ! It turned out to be one of the most painful experiences as a small business owner. I give them credit, when it is due : Easy to navigate interface and professionally pre-made templates seemed a perfect match for my needs. As a small business owner, my first goal was to find a bulk email software that is easy to use and has a friendly and responsive customer service. For years, I used one of the major bulk email software providers, but they have become really expensive compared to what you get in return for these email campaigns. Finally, I made my decision and enrolled in one of MailerLite plans that seemed very attractive; at least on the paper! 15000 subscribers and unlimited monthly emails for $30!! WOAH !!! what a great bargain. Right? Not that fast ! They were very quick to charge my business card for the $30. I spent few hours to create a perfect email and uploaded my mailing list of 15000. and start creating the first campaign on MailerLite. This is where the nightmare started. When I wanted to send out the email, I received an email from their support team that I am not allowed to use more than 2000. ( i paid for 15000 subscribers with unlimited monthly emails) . I told them that I won't have it that way and they should cancel my account. They reached out to me and assured me that everything would be fine, hey approved me for 5000 and promised to increase my quote after the first few emails to prevent spams. Fair enough! After sending out the emails, they told me that I have breached their spam policy since the hard bounce of my emails were more than a certain number that they allow. I was not very happy with their decision but again, its their policy and I have to follow it. So I accepted their decision and didn't argue with them. But this the same email list that I have used with the other major email provider. I knew this is a small company with few resources and I have made a mistake. Obviously, I didn't want to pay for a service that I am not allowed to use. quite simple. So, I ask them to cancel my subscription and refund me the $30 that they have charged me !!! They kept me waiting for almost 4 days and then they told me that they have decided to keep my money ?!!!!!, and obviously they have access to all the 15000 subscribers on mailing list !! Customer service is the forefront of a business and I am really sorry to say that theirs is NON-EXISTING. Since the goal of this review was to save others some time and un-wanted headache, I have not mentioned any of the other competitors that make a much better option. Since then, I have signed up to another provider for only $5 extra and I could not be happier. I learned my lesson , cheaper choice is not always a better one. It is wiser to pay a bit more and go with a company with a better customer service and more resources. If even you think that you won't have the same issue that I had with them, still think of your need of customer service at some point. I hope this has helped you in your search. Good luck!

Pros: You would get a Cheap service

Cons: You would loose your money. They blame you for their failure to just charge your credit card for no service. Their system can't deliver and then they blame you. read other reviews all over web. Many people have complained about their delivery rate. You would loose your mailing list to them.

Recommendations to other buyers: Never. You would loose your money and set yourself up for so many problems.

Capterra loader

One of my top recommended email providers

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailerlite was one of the first newsletter programs I used after considering another super popular platform. I wasn't ready for heavy integrations as I was still growing my list. So it was perfect for me to get started with, since then I have been a continued user.

There have also been some updates they have made to the software since I first started using it years ago and I think they are great. I can't wait for more amazing updates.

Cons: With the new updates sometimes the servers are slower so you have to be a bit patient. I wish there was more ability to customize forms and newsletter content with custom fonts etc.

If there are I haven't figured that part out quite yet. Also, I would love to see better ways to segment or tag subscribers.

Overall: Overall, my experience with Mailerlite has been good. I like the variety of features they have from popups to landing pages, etc. They seem to be a pretty good team that thinks about new releases before dropping every new feature which is good.

The next best thing

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the best experience with a email marketing tool I've ever had. It's friendly, has all the basic features you need and then some really new interesting ones.

The price is fair and support is just a click away in the chat box.

Cons: It's lacking some segmentation options and some auto-responder triggers, but with some work, it's possible to create a workaround.

They have increased their prices recently for new users.

Overall: I switched from Mailchimp due to its price and found a very good substitute. The staff is completely friendly and will help you with anything. They are adding a lot of features every month and it's really worth it.

Capterra loader

Advanced Email Marketing Simplified

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mailerlite provides a complete email marketing solution.

What makes it unique from others is its EASE OF USE.

The intuitive and user-friendly interface makes it easy to design beautiful and highly converting landing pages and pop-up forms.

Their dashboard makes it easy to manage subscribers.

The price is flexible and affordable relatively compared to the value gotten from the service.

Cons: As simple and easy Mailerlite is, the least thing I liked about Mailerlite is the fact that I find it difficult to get new accounts approved even though all requirements are met verifying with a custom email account.

And the support team doesn't have any tangible reason to backup their claims.

As this is the main problem I've been facing because I'd love to integrate Mailerlite on my clients' website.

Overall: Overall: As a digital marketing agency.

It is easy to integrate MailerLite account with my WordPress Websites by using the available WordPress plugin.

Sales automations is made easy without any technical experience required.

The Ease-Of-Use of MailerLite has increased my email list and also guarantees successful delivery of email campaigns to the intended recipients.

Great product with an even better customer support team

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The emailing capabilities are great, everything just works. The team keeps adding improvements and new features to the product (in the time we've been using MailerLite, they added automation, improved segmentation, lots of new integrations and so on). The product is in active development which is great.

Whenever something went wrong, customer support has managed so solve it quickly.

Overall, MailerLite is great value for money and I'd recommend it for small-to-middle sized marketers.

Cons: It's not ideal for an e-commerce business.

Also, as your mailing list grows, some of the segmentation features become a bit limited (but then again, we're using MailerLite in online retail so these drawbacks are mostly related to that).

LOVE LOVE LOVE

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used MANY services and Mailerlite is hands down the best. That is the truth and I am in no way incentivized for this review. It is affordable, especially when your list gets pretty large. It is easy to use and you can create exactly the email you want very quickly. They let you customize your opt in/opt out pages and it's easy to do. Another super cool feature is they let you make pop ups/ embedded forms, and even landing pages! That is stuff others don't offer or even charge more for.

Cons: I really do not have any complaints. There are a couple times I thought of going to a self hosted mailing list, but mailerlite is so perfect for me I don't want to leave.

Overall: Affordable, easy to use, added value with landing pages/popups

The best email platform and it has landing pages!

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Super easy to use from the start. There is zero coding needed to create landing pages and beautiful email newsletters. Their free account offers automation and many of the same advantages as the paid accounts. Mailerlite is constantly improving and adding new features. Ive been using them for about 3 years now and absolutely love it and recommend it to anyone looking for an email solution.

Cons: Its not able to integrate with other plugins that are specific to the theme I use on my website. There are workarounds, but it would be nice if I could have that functionality.

Best thing since MailChimp

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They have a really nice price and features. Every month they roll out a new feature that puts them closer to the big player, aka mailchimp. They keep improving and launching new feature and the price has been the same since forever. Completely honest and amazing support. They cut my email marketing cost in half and kept most of the important features I was looking for.

Cons: I would like to see more payment options (paypal) and more personalization tools. Also, every upgrade requires an approval from the support team and it can take time.

Capterra loader

My favorite email marketing service

Mar 20, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love MailerLite's ease of use, fast support, and variety of features and integrations.

Cons: The only con I can think of after much deliberation is the fact that sometimes outgoing campaigns are in a queue and there's not way to tell how long it will take to have them sent out.

Overall: I've switched to MailerLite in 2017 for all of my author platform related newsletter lists and campaigns. It made sense price wise, as it offered a lot of value for money. it also didn't count people subscribed to multiple newsletter more than once, which I thought was a refreshing twist on the service I was using primarily at the time.

Since then, I've been growing and expanding my email marketing and everything seemed super easy. I can customize everything, from welcome pages and emails to automation sequences and sign up forms. Implementing all of the GDPR new requirements was also pretty easy and in that case, it helped a lot to work with a company that was also in the EU.

I am more than happy with MailerLite and it set up high expectations from other such providers.

Perfect, intuitive, at a great price. Best Customer Support!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Support - They are constantly improving their features. I have the feeling that they will pass each of my requests to the development team and implement them within a short timeframe. They help me 24/7. I can write down my problem during the night and somebody help me in a few minutes.

Cons: Great Price for everybody. Very simple operation. I recommended ML to my team and my colleagues love ML as well. And we are not very technically capable. It was the reason why I changed my "old" system to Mailer Lite.

take care with mailerlite

Sep 02, 2014
1/5
Overall

Comments: Take care with mailerlite, they want to pay them in advance and after 3 ,4 month they change the rule. I work with them i pay them 1000 $ in advance and after 4 months my email campaign do not go into clinet inbox. i have every month problem with them: in one month do not work unsubscribe system, in one month do not split correct in groups and in the last period they do not deliver email to inbox. i create different email address n different public email services and i put in the list o and the email do not arrive in inbox (they change the algorithm, because in first 2-3 month do not have this problem). based on that after 5 months i told them that i do not want to use their service and i want money back for the period that i do not use it, and they told me that they do not refund money (when i discuss with them before to pay them they told me that they will give me money back if i do not not have spam more than 0,1%, if they do not block my account and other rules and i respect all that rules). They consider 100.000 emails plan only unique email, so if you add email and people unsubscribe you cannot add other subscribers ,so in few months you pay for 100.000 subscribers and will have only 85.000, but you pay all year for 100.000. they change the rule after i pay, after 2, 3 months. I use this kind of service for long time but mailer lite is the worst and unprofessional service that i use. If you want to work with them be careful with them because it is not trustful. They take you money and after 6 month, this is my case, they will told you "we re sorry that you are not satisfy by our service but we will not refund your money". If you choose them you will loose money, so choose carefully.

Pros: small price

Cons: a lot of problems with the platform, they change the rule after some time, they are not trustful

Vendor Response

by MailerLite on September 18, 2014

Thanks for your comment. I would like to note that deliverability depends not only on our servers, but on client's domain reputation, newsletter and it's content etc. So we always react to all requests and try to solve all problems together with our client. As for the refunds - it's correct, we do not provide refunds, especially when client was using the system and sent a big number of newsletters via us. And you've misunderstood something, because we could not tell such thing as " they will give me money back if i do not not have spam more than 0,1%, if they do not block my account and other rules and i respect all that rules". The last thing regarding the plans: we count subscriber to your plan's limit when the first newsletter is sent to that email address. We allow 100% unlimited newsletters sending so it's fair enough that we have limits for unique subscribers used during the billing period. All in all, problems can always be solved together if both sides are interested in this.

Friendly Outside, Harmful Inside

Dec 20, 2018
1/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: When you start everything is friendly and welcoming, but anticipate unpredictable and contrary to agreement behaviour.

Cons: After two years of working as a loyal client and putting all of my company eggs in mailerlite basket, exactly after a week I paid them for the third year subscription, they shocked me with stopping my account. No description, No evidence!

I had developed all of my company email marketing solutions on mailerlite. My lists, contents, forms, graphics, staff training and much more had established based on them. The reason was clear, they have good interface and reasonable price.

But one day I noticed that they have closed my account while I had renewed my account a week before for one year. No reason, No refund!

I contacted their support and asked them for the reason many times. No reason except manager decision! I continued contacting with support, but after all they closed the doors of online chat to me, the only way of connecting them.

I tried to find their headquarters and discuss them the situation, again no address or contacting way to headquarters.

After more than one month, I am yet confused with their behaviour.

Thanks Capterra, I noticed that there are many people with same experience. And again thanks Capterra, after all I could satisfy myself with putting a review here and elsewhere in the world! I never forgive this company for its non-professional behaviour and will continue preventing people using mailerlite service wherever and whenever I can. Avoid mailerlite! One day they will ruin your developments and grab your money!

Overall: This company has not characteristics of an International company.

Don't put your eggs on their basket. Avoid mailerlite!

Do the best job in their field

Mar 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: emails and signup forms drag'n'drop editors; little smart features that makes your work easier and faster;

Cons: -

Overall: When it comes to easy to use email marketing software that won't let you down, in any case, MailerLite is your top choice. I work with a bunch of ESP's and I have to say MailerLite crew not only know what they are doing but they actually KNOW how average marketers use email marketing software. Every step which leads you from creating subject line to click, send, button was designed to make it easy (AND LOGICALLY) to use. Great drag n drop editor (both for e-mails and signup forms(!)) has never let me down. Email Marketing Automation features are field to improve but I bet they're working on it right now.

Recommendations to other buyers: -

Vendor Response

by MailerLite on April 05, 2017

Filip, thank you a lot for the review. It's a pleasure to have you as our customer.

Extremely Easy to use, great value for money

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: User interface is excellent. It is very easy to create mailings and manage them. The mailing groups feature is really great, much better than other competitors that I have used in the past. It also has integrations with Zapier to other webapps, such as CRM systems, which make adding new subscribers very easily. If you need to manage more than one company, the app makes it easy to switch between accounts. You log in only once and you are able to create several accounts for clients.

Cons: The app has all the features that I currently need. I really can't see anything that it needs to improve. Perhaps it could build into the app the ability to validate emails automatically when importing emails as subscribers, or at least add the option to do so and charge as necessary. Today when importing a new batch of emails, it is necessary to clean the list using a third party service in order not to get a high bounce rate and thus get banned from the app.

Capterra loader

I love MailerLite, packed with features even for the free version.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love that it is easy to use and packed with so many features even in the free version. The ability to copy campaigns and just make a few changes to send out another mailing in minutes is probably one of the best features.

Cons: I sometimes struggle with the web forms in getting them just right for my website, but typically after a few tries I can get it.

Overall: MailerLite makes keeping in touch with my subscribers so simple, I would recommend it to anyone.

Simple but powerfull email marketing

Dec 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: New MailerLite drag and drop mail editor is amazing! There are tons of block available for you to use. If you need header you just select header from dropdown menu and you are greeted with few general block. Every block is then easily customizable with tons of options which will certainly make your emails special. Recently they added quick survey block so you can ask your subsribers how much did they like your email on a scale from 1 to 10 so you no longer need to use any external source.

Cons: Custom fields are available but they offer only basic functionalites. I miss image tag and field desperately because I often send some personalized images and with MailerLite I need to use some other provider which offers that custom field. Also, their automation is not the best in the world. Few times some emails were sent when they souldnt be so I needed to apologise to my subscribers because folks at MailerLite screwed something up. I contacted their support and they didnt offer me nothing in return, just apologise.

Overall: If you are looking for affordable solution that offers same functionalities as MailChimp, you found one great alternative. Because competitors are strong, MailerLite is trying to keep with their pace adding lots of new features making them the best email marketing solution for all your needs.

Mailerlite is a good choice

Apr 19, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 1-Automation supports so many conditions especially based on custom fields. For example, we can define a custom field for gender of our contact and send different emails based on the user's gender.

2-Form builder and especially Popup builder is a very good facility for creating discount campaigns and promoting them in our website and measure our discount campaign success indexes.

3-Supporting the right to left languages including Arabic, Hebrew,

4-Affordable price

5-Very good and easy to user reports of campaigns.

Cons: Customer support has been a real challenge for me. They replied to my email too late.

If they added some Arabic fonts, it would be better for supporting RTL.

Overall: It is a good and affordable choice for email marketing. especially if you don't need customer support.

LOVE IT!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - automated campaigns

- strict anti-spam rules (the staff checks!)

- easy to navigate and use

- groups to break down subscribers by interest (purchasers/rings/ watches) etc.

- Campaigns can be scheduled.

- landing pages and integrated (pop up) sign up boxes (great for creating lead magnets in blog posts!)

- it has a app where you can add subscribers *what I needed* check your past campaign stats.

Cons: - Could use a bit more templates

- Could use some explaining/ training video's

Overall: I switched from Mailchimp to Mailerlite and i haven't looked back since. This is my go-to favorite e-mail campaign program. I have the app on my phone it's easy to use can't really create campains on the app but you can have them pre-made (draft's) and send from the phone I believe. Love it i wouldn't look to any other system to send e-mails to my subscribers.

My favorite feature though is i can integrate a pop up subscribe button into a blog post (with a little tweaking of their code) to act as a lead magnet!

The Best Mailing Service I've Tried

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The price, which is much more reasonable & affordable for me than MailChimp (which is why I initially switched from MailChimp to MailerLite). I also like the features, which I think are state-of-the-art, at least for my needs. The customer service is also great, and they're always trying to better their product, which I appreciate.

Cons: I honestly don't have any criticisms to make, not even constructive ones. Though it's reasonably priced, I suppose it could be a little less expensive (as could most everything these days), but that's about it.

Affordable email marketing with unlimited emails

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Lets you use all its features with unlimited email marketing regardless of which plan you are subscribed. If you have a small business with less than1000 subscribers, you can use Mailerlite for free. It is easy to use at the same time has templates and designs that fit your campaign needs. Y

Cons: Features are the same as other free email marketing software but plans are affordable. Your subscription will be suspended if you have an open rate lower than .02%. If your emails are marked as spam, then expect suspension of your account.

Capterra loader

Powerful and easy to use

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I love the simplicity, functionality, ease of use, referral program and automation capabilities. Other than that, reports are quite informative and nicely designed.

Cons: It can get a bit confusing sometimes or limiting because of the way it was built but you can figure it your way or get in touch with the support.

Overall: Grew my email list and improved my brand awareness.

Everything you need in an email marketing tool

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I've been using it for about 2 years now and it never fails to amaze me. MailerLite has all the basic features one needs in an email marketing tool and more. The team is constantly improving the tool and adding new features. It is intuitive and fun to use. Pricing is reasonable considering the value you get for your money. From great email templates, all kinds of integration, forms, to email automation, campaign reports and stats.

The way their customer support works is something every company should look up to.

Cons: Some features for emails are only available in certain design templates. It would be great to make everything available in Drag&Drop editor. Page load is sometimes very slow, but that is not something that would make me stop using MailerLite.

Overall: A great and simple way to stay in touch with our users and to keep them updated.

Capterra loader

Mailerlite is much better than its Competitors. Easier to use and more cost effective!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The Reports are easy to access and understand.

Creating Multiple Campaigns at one time is a Snap!

Cons: The Automation is a bit confusing.

Could there be a feature to repeat a campaign on a monthly weekly etc basis?

Overall: I can recommend it to my customers and know that either i can help them fast or they can DIY it with the expert customer support!

Capterra loader

My favorite email marinating app

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use email marketing app with more features and pricing of this app is really low as compared too its competitors.

Cons: Their account approval process. I don't know why but they will not easily approve your account.

Overall: Good if you get approval from them :) And definitely you will love this when you use.

Capterra loader

Awesome

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love all the added features like polls, landing pages, and ease of use.

Cons: I actually have no complaints with them.

Overall: I have a larger list and I love how the prices are not insane. I have used several competitor products and I can say that Mailerlite has been a pleasure to use and they just keep adding more features.

Comparable to other newsletter systems

Feb 05, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: You can put together a nice looking newsletter. It takes some time to get familiar with the options. I'd say it's comparable to other newsletter systems, such as MailChimp.

Cons: If you need to go beyond the 2000-person limits of the free version, it gets expensive quickly. I wish it had a per-newsletter fee, instead of a monthly fee, for those of us who don't send newsletters monthly or more often.

Overall: As an independent freelance writer, I use newsletters to keep in touch with potential readers. MailerLite, like many systems, jumps from a free version for up to 2000 people, to a paid version that is too expensive for an individual with a small business that makes little money. For a while I had lists with two different newsletter companies, but I eventually went with Elastic Email, which is not as easy to use, but is free for larger lists. For a company making enough ROI on newsletters, the simpler, paid versions are probably better.

MailerLite has expanded our subscriber base!

Apr 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MailerLite is a neat way of spreading the word about your company's mission. Our HR Director enthusiastically uses this to reach the public. There are many features such as sending mail at a particular time (regardless of time zone) and also split testing to measure reactions. This is the next level in marketing and it is a must for anyone struggling to acquire stakeholders. It is free under 12,000 emails a month!

Cons: It would help me a lot of there were more templates to use when sending out materials. Creating our own content takes quite a bit of time, and it would be nice to have some of those steps alleviated.

Overall: MailerLite offers a phenomenal support experience with chat, email, or phone/text. This is one of the best support staffs that we have the pleasure to work with across all platforms.

Mailerlite - Great for easiness AND quality

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is one of THE most, easy autoresponders I have used, and I have used a few.

Also, it is free and paid.

The free option is great for using it for small sites and the setup as mentioned, is very easy, making it a breeze to use for anyone, both new, and advanced.

Cons: Hard to pinpoint what I don't like about it as it has great value on its own.

If I were to be picky, I would say functionality would be it, as I have it on one site, and I remember from setting it up there was something I did miss, but it was NOT crucial, so the value shaded that "downer" so to say.

Overall: Had it on autopilot for a site for over 2+ years, without interruptions or hiccups.

Satisfied with it.

Easy to use

Jul 25, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy to use.

Interface is clean and neat.

Customer service is friendly & fantastic. They solve your issue within 24 hours.

Plan is free for 999 subscribers.

Integration with other sites like Facebook & website.

Cons: No telephone support for customers. Customer support sometimes took almost whole day to answer your query.

No built apps on the phone.

Limited template to choose from.

The knowledge base help is limited.

No video tutorial.

Overall: I have been using this software for over a year. It is a great product to distribute your mails. The interface is easy & clean. You could integrate webforms to website and facebook page. The software allows you to create as many accounts using the same email. The beauty of this product is the plan is free for less than 1,000 subscribers. Love this software.

Recommendations to other buyers: Try it to see if you like it. The plan is free for subscribers less than 1,000.

Easy to use and lots of features

Feb 24, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: Mailerlite offers some really great extras in addition to the email broadcasting feature. I love that I can create pop-ups, landing pages as well as embedded forms. I think the variety of features for the price offers and excellent value.

Cons: I have used various email platforms in the past such as MailChimp and ActiveCampaign. Mailerlite is miles ahead of Mailchimp for sure, and I definitely like it better than ActiveCampaign however Mailerlite does not allow you to use tags for your subscribers and instead uses lists, segments and groups. I am still confused as to the difference between a segment and a group and how to properly assign my subscribers to the right thing. I find this aspect a little more confusing than simply having the option to use tags.

Overall: Mailerlite has been a great solution for sending emails to my lists, creating autoresponders, forms and popups in my website. A simple solution to grow my business via email marketing.

Capterra loader

It was great when it fit our needs

Jan 09, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The price is great for the number of subscribers it offers. The features were great especially unlimited number of emails sent out. If you really want you could backdoor it but once it hits 10,000 subscribers as a limit, you'd have to send it out multiple times if you have more than 10,000 which is time consuming.

Cons: Again the price was great but if you have more than 10,000 subscribers then this isn't for you. The price is lower than Mail Chimp but Mail Chimp offers an unlimited subscriber option. It costs more but if you have that many subscribers then it's worth it. MailerLite was good for us but once we exceeded that number it wasn't a match any longer.

Overall: Love the product and would definitely recommend it to companies who's needs match what they can offer.

Almost as good as Mailchimp

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: - Ease of use: The drag and drop interface in most sections means it's great for first-time user and veterans won't mind this way of composing newsletters, for example.

- Integrations: It's easy to pair it with a WordPress blog and see it just work.

- Lots of features: Since their earliest days, they only had email marketing. Now they've followed in Mailchimp's footsteps and introduced marketing automation, popups and landing pages.

Cons: - Very similar to Mailchimp, in terms of design, but still feels half-baked

- Marketing automation features are nothing to write home about. They there, but they still need some work.

- The platform feels a bit too simplistic, it's hard to use it as a professional.

Overall: MailerLite is good if you're on a budget or with a subscriber base of under 1.000. That means you get to use most of its features for free.

Unfortunately, Mailchimp makes a much more compelling case, as its experience shows. It just feels faster and more robutst, in comparison to MailerLite.

Excellent email service for the solopreneur

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: MailerLite is really easy to set up and use for basic broadcast emails. Automation features are very good and constantly improving. As the service has become more popular, other apps like Thrive Leads and Facebook have made integrations, which makes for a more seamless onboarding process. The customer service is personal and real making the company a pleasure to work with.

Cons: While there are lots of pre-made email templates to choose from and options for customization of emails, MailerLite has no templates for embedded opt-in forms and few options for customization (such as adding an image) unless you modify the html code on your site. A workaround is to connect MailerLite with an opt-in form app such as Thrive Leads.

Favorite email service provider

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It provides an amazing amount of control. Email campaigns can be sent based on where and how the person signed up, what links they clicked or didn't click in the last email campaign and more. Mailerlite makes everything easy. It's simple enough for beginners but provides enough features and control to be useful to experienced email marketers.

Cons: There have been periodic issues with deliverability, but these are usually cleared up quickly.

Overall: It's the best option I've found for email marketing. It provides a ton of features at an affordable price.

Easy to use and an asset

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the customer support. Always helpful and I come away satisfied with the answers. The ease of using this software is second to none. I´ve used other, well known, similar services and found them hard to get my head around.

Cons: I can´t really say there are any cons to the software. Usually, there is a way of doing everything I want.

Great customer service, tools, and value

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The customer service and value. They are always quick to respond to questions, and their pricing is way lower than other services.

Cons: It could be a little more intuitive, and have a few more software features. There are other mailing services that have a little more in-depth tools, but I'm sure Mailerlite will implement them as they go along.

One of the Best Email Marketing Tools Available today.

Jan 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Mailerlite is one the best tools available for Email Marketing. I have been using it for more than a year now, and we have been able to achieve good results. The sleek interface and a good number of templates make it easy for us to draft campaigns. Even their new feature of Adding Landing Page and automation makes it very powerful for achieving multiple objectives. I would recommend this tool to every small and medium organization who wish to kick-start their email marketing campaign.

Cons: The limited number of templates makes it hard to find a template for every campaign. Even the Landing Page feature is not as powerful as other tools available in the market.

Capterra loader

Mailerlite has been an awesome email service provider. I highly recommend them.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mailerlite is full featured, and easy to use. But their customer support is fantastic. Always there, friendly, competent, and quick to help. They also have an easy to use API that I use to power every aspect of my site communication. And to be honest, I love their blog, where they are regularly sharing insights into how their company operates. Always inspiring and full of ideas. Can't recommend them highly enough.

Cons: No complaints, really. There are one or two features I'd like to see them add, and have sent in feature requests for these. But generally there are workarounds. And they are constantly adding new features, so they will probably show up eventually.

Capterra loader

The money I save every month plus extraordinary customer service keep me at MailerLite.

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Really, it does what all mail service providers do (and it does it elegantly). What drew me to MailerLite was the money I'd save. I'd been with another mail service for a couple of years and needed to trim expenses. Some of my author friends recommended MailerLite and I'm so glad they did. Not only does it work well (and when I have questions, customer service is lightning fast!) but even though my subscriber count has more than doubled, I'm still paying less than I was a year ago with another provider. I am a very happy customer!

Cons: With all the enhancements they've added just since I've joined, I really can't complain about anything.

As an author, I need a newsletter service that can deliver. I love everything about Mailerlite.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I adore the automation feature which provides multiple ways of setting up automated newsletters for new signups. The forms feature is awesome too. I use it for setting up landing pages, the embedded forms option for various signup facilities, and the website popup form is great for my Wordpress site. I also love that Mailerlite allows the option of resending campaigns to unopens.

Cons: I do wish you could change a user's email address, without having to delete the old one, and add a new one.

Outstanding company philosophies, culture and customer service!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use and extremely well priced. They are always improving the system and have recently added new integrations.

Cons: I would like to see a feature that allows you to save snippets (blocks) from other newsletters. But they will probably add this feature soon. They are always improving it.