Who Uses This Software?

Freelancers, writers, small and mid size businesses, non profits, public administrations, large enterprises. Simply anyone who needs affordable and great value email marketing service.


Average Ratings

135 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    For up to 1,000 subscribers - FREE
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • MailerLite
  • www.mailerlite.com
  • Founded 2005
  • Lithuania

About MailerLite

MailerLite is an email marketing service provider with focus on simplicity, excellent customer support and beautiful email designs. Forget complex settings. MailerLite's user-friendly software allows you to quickly create your beautiful email campaigns, track their results, manage subscribers and unsubscribers, design custom popups and landing pages, and much more. MailerLite has lots of helpful features and integrations, yet they manage to keep it simple and easy-to-use for everybody.


MailerLite Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor
  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

MailerLite Reviews Recently Reviewed!


Top email marketing support company. Prices are competitive. Allow small users to try

May 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Interface with Wordpress, competent opt in sites. Easy to set up campaigns. Very good customer service

Cons: MailerLite prefers customer to use double opt in which is better in the long run but many small users cannot afford to take a long time to build up a double opt in list

Capterra-loader

MailerLite has been wonderful and it offers a "light" way to create email content.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pricing for the number of subscribers is lower than other competitors. MailerLite also allows you to create landing pages and pop up forms which are very nice and professional looking. Customer support is awesome in my experience!

Cons: When you first create an account, you may receive an "unapproved" message, but when you email them, they are very quick to respond and very helpful.

Overall: Highly recommended for email marketing! Easy to use and you can create professional looking emails, pop up boxes, and landing pages! Great choice at a lower price!

Switched from more expensive email marketing software that has all the same capabilities

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very cost effective solution that provides the majority of features that the big players in this space have. I highly recommended using this service.

Cons: I honestly haven't found any yet. I will say that I'm fairly new with using this service (less than a month) but it has been wonderful

Great email program, same features as mail chimp but cheaper

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Mailer lite is easy to use. We've had 10 different people including interns make email blasts with it. It's simple to drag and drop and design and they have some good templates. Keeping track of contacts and groups is easy too, plus it has good statistics on open rate and clicks.

Cons: The biggest thing is it doesn't have the CRM integrations that bigger mail programs like mail chimp do. We've had problems a few times with graphic that seemed like bugs in the software, but were fixed pretty quick.

Capterra-loader

Incredible value for money.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has all the features and options of both ConvertKit and Mailchimp rolled into one with a reasonable price tag stamped on it. Incredibly easy to set up and sort out, it's great to have so the different options to capture leads and send emails to specific groups of people. Beautiful templates and a crazy amount of customisation to get the brand colours on point... Best option, hands down.

Cons: Soooo much customisation! It's actually really time consuming to have so many options - you want the landing pages and emails to look great, but it takes an age to get it all perfect.

Overall: An affordable version of ConvertKit - it has landing pages, pop-ups, emails etc etc. Seriously worth it!

Capterra-loader

OBSESSED WITH MAILERLITE!!!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its automation features are incredible and the platform itself is super easy to use! I was able to easily figure it out on my own.

Cons: They somehow merged all subscribers together when you want to view them, which is kind of annoying. It was easier when they were separated.

The mailing tool for startups and personal projects

Apr 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the drag and drop email builders, they are so easy to work with and look very professional. They have a really nice price and features. Every month they roll out a new feature that puts them closer to other big players.

Cons: It is not possible to integrate it with sales platforms to make sure you don't send an offer to someone who has already bought the product. If they add this to their list of features it will be just perfect.

User-friendly, surprisingly affordable, and powerful autoresponder

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MailerLite is one of the best and easy-to-use email autoresponder out there. What I like most about MailerLite is its novice-friendly features and easy-to-use interface. It allows even new users like me who don't have the required technical skills to send beautiful and elegant emails to my subscribers.

But for me, the best feature of MailerLite is it's totally free for the first 1,000 subscribers. So if you have a pretty small subscriber list, then you don't have to pay anything but still, you can use all the necessary functionalities.

The Customer Service is also helpful and responsive with their 'Chat Features'

Cons: Perhaps, one of the biggest disadvantages of MailerLite is that they do not allow Affiliate Links. This is crucial especially for users who are relying on other people's list when selling their products.

Overall: Free up to 1000 subscribers. You don't have to pay them anything if you are just beginning to build your list.

When it comes to send just an email - Mailerlite

Apr 11, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: After researching for a service providing free entry level for a startup project i found MailerLite. It was promising because it has a nice visual builder and few predefined email templates. The structure of the application is clear and there are no questions such as WHERE CAN I FIND THIS OR THAT...

Cons: The problem comes when I notice that the number of contacts that I am sending emails is getting lower. Initially, I imported around 6500 contacts, and after few email campaigns, available contacts were to around 6300. It was weird to me how it is possible... After few days the support answers me with a straight answer - All bounced emails are removed from my mailing lists automatically - well that was understandable, BUT without notice or notification?!? The worst was when I started receiving bills. I was charged for all emails that were in my account, even those that were bounced. There was not a tool just to delete the bounced emails because nobody wants to pay for something that is not using. After three months I ended with almost 600 blocked email contacts witch I had to pay for! I made few tests with email addresses from my friends. All they had an email in Bulgarian largest email provider - ABV.BG. Guess what - all these three emails were bounced. That was the end with my experience with MailerLite. Recently I created another account just to check how the project is going on. I was surprised to see that almost nothing was changed for almost a year! This software lack probably one of the most important features these days - AUTOMATION for eCommerce.

MailerLite is a must for small businesses.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MailerLite is an easy to use, very intuitive email marketing solution. It includes the ability to create forms and landing pages as well as send email marketing campaigns.

Cons: Nothing but great things to say about them. It delivers well on what it promises. It is easy to get started with. It is very impressive for what they charge.

Overall: Because the system is so easy to use, we are doing more email marketing and doing better at it. We get immediate insights to how well a campaign is doing so we can make adjustments before the next step in the process.

Excellent email service for the solopreneur

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: MailerLite is really easy to set up and use for basic broadcast emails. Automation features are very good and constantly improving. As the service has become more popular, other apps like Thrive Leads and Facebook have made integrations, which makes for a more seamless onboarding process. The customer service is personal and real making the company a pleasure to work with.

Cons: While there are lots of pre-made email templates to choose from and options for customization of emails, MailerLite has no templates for embedded opt-in forms and few options for customization (such as adding an image) unless you modify the html code on your site. A workaround is to connect MailerLite with an opt-in form app such as Thrive Leads.

Upgrade from Mailchimp, I'm happy

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's like the name says, lite: Easy to use, simple to understand.
To get your imagination going, its got a lot of cool templates you can use.
Cost - significantly cheaper than Mailchimp and nicer to use.

Overall: More visits and subsequent sales to my website.

The Best Mailing Service I've Tried

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The price, which is much more reasonable & affordable for me than MailChimp (which is why I initially switched from MailChimp to MailerLite). I also like the features, which I think are state-of-the-art, at least for my needs. The customer service is also great, and they're always trying to better their product, which I appreciate.

Cons: I honestly don't have any criticisms to make, not even constructive ones. Though it's reasonably priced, I suppose it could be a little less expensive (as could most everything these days), but that's about it.

Capterra-loader

Perfect For "Non-Experts"

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: * cost - less than half the cost of MC and basically the same product
Note - I use Mailerlite to send a newsletter associated with the romance books I write & publish. I manage 2 different newsletters and send them on average twice a month.
* customer service - always super friendly and helpful
* ease of use - they have templates or you can build your own from scratch, and then simply copy it each time and modify as necessary.
* easy to upload your list from your previous vendor when you switch.

Cons: * Can't really think of anything I don't like about the software. It's worked really well for me thus far.

Capterra-loader

The money I save every month plus extraordinary customer service keep me at MailerLite.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really, it does what all mail service providers do (and it does it elegantly). What drew me to MailerLite was the money I'd save. I'd been with another mail service for a couple of years and needed to trim expenses. Some of my author friends recommended MailerLite and I'm so glad they did. Not only does it work well (and when I have questions, customer service is lightning fast!) but even though my subscriber count has more than doubled, I'm still paying less than I was a year ago with another provider. I am a very happy customer!

Cons: With all the enhancements they've added just since I've joined, I really can't complain about anything.

The automation capabilities are not only versatile, but easy to use and understand.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The automations are terrific. I'm able to create automated marketing campaigns that are comprehensive, yet easy to create.

Cons: Sometimes there are glitches that have caused issues. Customer service has been good at resolving them, but one of them was time-consuming to deal with.

Easy to use and an asset

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the customer support. Always helpful and I come away satisfied with the answers. The ease of using this software is second to none. I´ve used other, well known, similar services and found them hard to get my head around.

Cons: I can´t really say there are any cons to the software. Usually, there is a way of doing everything I want.

Capterra-loader

Moved from MailChimp about a year ago and very happy with the decision.

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Great editor and an impressive set of starter templates;
- Very competitive pricing;
- Good stats and A/B testing tools.

Cons: - Onboarding process while moving from MailChimp could have been easier but most of it was aimed at protecting users from spammers, so I guess the minor hurdles are for the good of the ecosystem as a whole.

Working with the team has always been a great pleasure!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its fast and easy to set up and use. The images get uploaded in lightening speed. The scheduling is another great feature. Subscriber management is simplified.

Cons: The fact the customers using outlook needs to click to see the image as this is sent as an html. If the image was not pulled from your server and came embedded in the email body it will be more effective.

Overall: I get to communicate all our training programmes with our customers.

For me just the best priced email-marketing tool and lot of features

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me just the best priced email-marketing tool and lot of features. For me just the best priced email-marketing tool and lot of features

Overall: Reorganized my email-marketing

Mailerlite's customer support is great

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am not a techie at all and yet it is very user-friendly even for me. After a short time familiarizing myself with it I was up and running.

Cons: Not much. I'm very happy with Mailerlite and really can't think of anything I like least about it.

Overall: I'm an author and it lets me easily send newsletters to my readers.

Best Newsletter Service Ever!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A friend recommended this to me and I'm so glad she did! It was so easy to move my subscribers over and to create my regular newsletter and automations.

Cons: I haven't found anything I don't like about MailerLite just yet. I'm even enjoying my email marketing again!

Capterra-loader

Mailerlite makes writing newsletters a breeze!

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The template provides plenty of options for personalizing my newsletter with fun, quirky backgrounds and font choices. Downloading my information is easy and looks great!

Cons: It would be nice if there were more premade template options. I'd also like a Paypal option for my monthly payments, rather than credit cards.

left MailChimp due to high costs, found equal support and ease of use at Mailerlite

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, functionality, cost, on top of situations like the EU sorting and notification

Cons: I've been using it for a year and haven't found anything yet. Give me time! I'm not a techie and send newsletters only once a month

As an author, I need a newsletter service that can deliver. I love everything about Mailerlite.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I adore the automation feature which provides multiple ways of setting up automated newsletters for new signups. The forms feature is awesome too. I use it for setting up landing pages, the embedded forms option for various signup facilities, and the website popup form is great for my Wordpress site. I also love that Mailerlite allows the option of resending campaigns to unopens.

Cons: I do wish you could change a user's email address, without having to delete the old one, and add a new one.

I like your software, I've tried a lot of different things and they are all complicated for me

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I am a "blond woman user" and I do not understand new programs and products. Usually, I need to be shown to me or explained how to use it. In your software, I understood without help! It is very cool! And very simple, and very intuitive. It's very humiliating when you do not understand what other people understand. With your program, I do not feel like a "kettle" or a fool. It is very important for me.

Cons: sometimes I annoyed support. I can not use some new features because their descriptions are not in Russian

My experience with MailerLite has been entirely satisfying. I'm so glad I discovered MailerLite.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can so easily build a mailing list using my books, my blog, my homepage, and other sites such as Instafreebie through an inexpensive and highly efficient site such as MailerLite. I like that I can route a subscriber to a free download of my book without the subscriber having to jump through hoops to do so. I also like that support is just a chat away. The plan's price makes it all within my reach and allows me to upgrade as my mailing list grows.

Cons: I can't think of anything, but I haven't used many of its features as I haven't needed them yet.

Does 90% of what I need it to.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is clean and concise. If you are familiar with email list software terminology, the organization is well thought out. Also, although some issues were not resolved, my experience with customer service itself has been great so far.

Cons: The inability to create automations based on multiple campaign actions or create campaigns based on specific links clicked in a previous email.

Overall: An economical and overall excellent solution for audience building for my small business.

MailerLite Review

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MailerLite provides many of the features of much more expensive services at an affordable price. Easy to customize landing pages and embedded forms.

Cons: I don't understand the differences between segments and groups or how to use them.

Overall: Helps me manage and grow my email marketing list.

Capterra-loader

Took me a bit to learn of how to use it, and it is straight forward, quick to learn program

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, good options, flexible. Didn't take me too long to learn it and start sending newsletters.

Cons: Does not have plugin for WordPress to be used as a mailing utility for my web site. Having plugin for WordPress would make MailerLite market position stronger

Capterra-loader

Mailerlite is much better than its Competitors. Easier to use and more cost effective!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Reports are easy to access and understand.
Creating Multiple Campaigns at one time is a Snap!

Cons: The Automation is a bit confusing.
Could there be a feature to repeat a campaign on a monthly weekly etc basis?

Overall: I can recommend it to my customers and know that either i can help them fast or they can DIY it with the expert customer support!

Mailerlite is excellent value for money. Functionality is equal to Mailchimp.

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use most. I don't want to reinvent the wheel to send a newsletter once or twice a month and I don't have to with Mailerlite. I also love their customer support. They're always available and friendly and have always answered my questions.

Cons: I wish the default settings of the templates were different, for example left justify text vs. center, color and size of text (black and bigger). Just a few extra clicks. This is my personal preference with settings and I am sure I don't represent the majority.

Great customer service, tools, and value

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service and value. They are always quick to respond to questions, and their pricing is way lower than other services.

Cons: It could be a little more intuitive, and have a few more software features. There are other mailing services that have a little more in-depth tools, but I'm sure Mailerlite will implement them as they go along.

Capterra-loader

Never regretted switching from mail chimp

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, can create opt in buttons, landing pages, etc. I love the inexpensive price point and everything is very user friendly.

Cons: Honestly can't think of a con. I hated Mail Chimp and Leadpages and MailerLite was so much easier to use.

Excellent product and service

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MailerLite is a fantastic mailer service. It's easy to navigate and understand. They provide a good amount of tools to make newsletter campaigns look professional. And their subscriber sorting options are awesome!

Cons: I believe some email companies allow their subscribers to view emails/newsletters without technically marking as open, which I think affects the "open" stats of my campaigns. I'm unsure if this is technically a con for MailerLite, though. More on the email company's end. But if there were a way to know for certain, I would be able to adjust my subscriber list accordingly.

Capterra-loader

Mailerlite has been an awesome email service provider. I highly recommend them.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Mailerlite is full featured, and easy to use. But their customer support is fantastic. Always there, friendly, competent, and quick to help. They also have an easy to use API that I use to power every aspect of my site communication. And to be honest, I love their blog, where they are regularly sharing insights into how their company operates. Always inspiring and full of ideas. Can't recommend them highly enough.

Cons: No complaints, really. There are one or two features I'd like to see them add, and have sent in feature requests for these. But generally there are workarounds. And they are constantly adding new features, so they will probably show up eventually.

Best cheaper alternative to Mailchimp

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. Powerful and ease to use template editor.
2. Better automation workflow features.
3. Custom email template services.
4. Price.

Cons: 1. Can't export the templates from the template editor.
2. Can't handle multiples domains, you need to sign up to a new account in order to uso anode domain.

I have recommended this service to all my friends

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Video instruction provided and fun to use, actually. Blogs are helpful and well written with appropriate frequency.

Cons: They had one hiccup last year but were available for help and fixed the problem proactively. I had no issues.

Excellent

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailer Lite is easy to use. The automation is intuitive and gives me valuable information. If I have any issues, Mailer Lite is quick with online help (less than 5 minutes).

Cons: Sometimes cleaning up my mail list goes slowly and I have to go back and redo subscribers that I've removed.

Overall: Book sales and brand recognition.

Fantastic

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Software is easy to learn and use. The templates look professional and the reports are top notch.

I switched to MailerLite from another provider.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I have found the whole experience easy not to mention cheaper than my previous provider. In particular the campaign creation tool is super-easy to use

Cons: There are a couple of minor glitches - I keep accidentally creating double columns and there doesn't seem to be an easy way to correct this.

Great customer experience for reasonable price

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple, clever, clear and easy in use. Lots of email support, no bigger technical problems. Frequent updates.

Cons: Nothing comes to my mind yet. Maybe I could benefit more from better knowledge base where I could find the examples on how to use this service wiser.

A very intuitive program with all the features I need!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Mailerlite is very intuitive and easy to use, they have great customer support, and they have all the features I need.

Cons: I like to schedule emails to my readers according to their time zone, but I don't always get things scheduled 24 hours ahead of time to do that. A shorter time period would be helpful.

Capterra-loader

I manage a small business and with Mailerlite it has been really easy to create newsletters and etc.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the neat and modern design of its templates and what it enables to create. Many other similar platforms don't offer that. The managing and creating newsletters etc is very easy and logical and flexible. And the price ranges are reasonable too.

Cons: It's really hard to say, so far I have found all I need. I guess there can always be more editing possibilites.

Overall: I can create modern looking newsletters without too much effort.

Very easy to use platform.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service is of a great help. Every time I needed help, they quickly responded and helped me solve the issues I contacted them for.

Cons: The iPhone app is not as much developed as I expected. It has too few features and, if you need reports or specific data, you have to open a laptop, because on the iPhone you don't have everything you need. I would suggest them to upgrade the iPhone app, as there are a lot of managers travelling and who do not have enough time to open a laptop every time they need a detailed report on emailing campaigns.

Highly recommend; Easy to use; Great customer service

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is intuitive and easy to use. It has all the features you'd expect from a mailing provider and the team is constantly adding new ones.

Cons: There aren't really any negatives that I can think of. I've been very happy with the software and service.

Capterra-loader

Easy to use, Excellent Support Team, Very Effective

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy to use approach, friendly support start, prompt response and always willing to go the extra step specially the two great people I have had chance to work with Andrej and Andrew. These two are stars.

Cons: so far haven't found anything to complain about. Had some issues with few extra bounces but had help on hand from support team. They guided me on steps to clean emails which could have become dead over time. Its all good now.

Overall: Haven't used it before but from what I see it looks good, user friendly.

Great product with an even better customer support team

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The emailing capabilities are great, everything just works. The team keeps adding improvements and new features to the product (in the time we've been using MailerLite, they added automation, improved segmentation, lots of new integrations and so on). The product is in active development which is great.

Whenever something went wrong, customer support has managed so solve it quickly.

Overall, MailerLite is great value for money and I'd recommend it for small-to-middle sized marketers.

Cons: It's not ideal for an e-commerce business.
Also, as your mailing list grows, some of the segmentation features become a bit limited (but then again, we're using MailerLite in online retail so these drawbacks are mostly related to that).

I use it a lot to reach different groups and it's so user friendly!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Only what you need is there, no extras that makes it difficult to find what you are looking for.
I really appreciate the tracking possibility to see how many opened etc. Great!

Overall: Easy to reach different groups (or multiple) with information. Very easy to compose nice info-mails.

Perfect, intuitive, at a great price. Best Customer Support!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Support - They are constantly improving their features. I have the feeling that they will pass each of my requests to the development team and implement them within a short timeframe. They help me 24/7. I can write down my problem during the night and somebody help me in a few minutes.

Cons: Great Price for everybody. Very simple operation. I recommended ML to my team and my colleagues love ML as well. And we are not very technically capable. It was the reason why I changed my "old" system to Mailer Lite.

LOVE LOVE LOVE

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used MANY services and Mailerlite is hands down the best. That is the truth and I am in no way incentivized for this review. It is affordable, especially when your list gets pretty large. It is easy to use and you can create exactly the email you want very quickly. They let you customize your opt in/opt out pages and it's easy to do. Another super cool feature is they let you make pop ups/ embedded forms, and even landing pages! That is stuff others don't offer or even charge more for.

Cons: I really do not have any complaints. There are a couple times I thought of going to a self hosted mailing list, but mailerlite is so perfect for me I don't want to leave.

Overall: Affordable, easy to use, added value with landing pages/popups

Capterra-loader

Powerful and easy to use

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I love the simplicity, functionality, ease of use, referral program and automation capabilities. Other than that, reports are quite informative and nicely designed.

Cons: It can get a bit confusing sometimes or limiting because of the way it was built but you can figure it your way or get in touch with the support.

Overall: Grew my email list and improved my brand awareness.

Outstanding company philosophies, culture and customer service!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and extremely well priced. They are always improving the system and have recently added new integrations.

Cons: I would like to see a feature that allows you to save snippets (blocks) from other newsletters. But they will probably add this feature soon. They are always improving it.

The best value I've found

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real people offer real help the few times I've had a question or a problem. A quick, easy and efficient program with plenty of features, integrations and functions for my particular needs. I left another newsletter service in favor of Mailerlite and have no regrets (and I have more money in the bank because of that decision).

Cons: There are a couple of features on my wish list but Mailerlite continues to improve so I have faith for the future.

Overall: Easy to use. Great price.

Capterra-loader

Great and Simple Email marketing platform with all the features you'll ever need

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the simplicity of the user dashboard and the practicality of its flow. The reporting is awesome the A/B split testing is thorough and simple to include in any campaign and covering the subject line, email content, etc...
Automation and workflow features, although very advanced are practical and powerful.
The forms contain all you need, from pop-up forms, landing page forms, etc..all with settings that go from click to pop-up, exit intent, time-on-site, and many other event triggers.

Cons: There's nothing I don't like about MailerLite, if anything I would like to see full-featured landing page builder being added and remarketing/retargeting capability to the lists on the account, but that would probably mean a different use of the platform. MailerLite is great as is.

Overall: Increased my list count and user subscription properly segmented users and increased customer response with easy to use email designer.

I've found it easy to use and it's improving all the time

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to use - the interface intuitive.
It's cheaper than the competitors. Good customer support.

Cons: Occasional glitches. Open rates aren't accurate (I think that's a problem across the different providers). The segmentation isn't intuitive.

Best tool for email marketing

Mar 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part is easy to use Layout!

I can easily create the campaign by dragging and dropping elements such as gallery, Titles etc.

I like Campaign builder. They built it in a user-friendly way. I believe that even a new user can user can use this campaign builder easily.

Cons: They have all the features which are necessary for a email markting platform. As of now, there is nothing I like leaset about this software.

Overall: Helps me to get in touch with customers for sending emails.

A good tool to create email campaigns

Mar 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: One can easily create an email campaign by dragging and dropping elements like images, text, buttons, etc.

Cons: As a free user one can only send 1000 email in a campaign. However, it should be between 1500 - 2000 e-mails per user

Helpful customer service & fantastic features even on the free account

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For a free email provider, Mailerlite has great landing page forms, easy to use automation, and very organized grouping/segmenting for subscribers. It's been incredibly user-friendly and took no time to learn. Customer service has answered several questions within the hour via online chat with has been great, too!

Cons: The biggest (and only thus far) downfall that I've experienced is the inability to have a custom (non-mailerlite) URL for the opt-in thank you page. This makes Thank Yous and Facebook pixel tracking hard to manage.

Capterra-loader

Cheap and good mailing solution

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a reasonable price. Automation and mail preparation features are good. Easy to use UI and great customer support. WooCommerce feature is well.

Cons: Automation feature can be improved and customization feature can be improved as well. UI can be improved for landing pages.

Easy to use interface.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part is the campaign builder. You can easily create user campaigns by dragging and drop banner, gallery, text etc. and also they system is very fast. I love campaign builder part :)

Cons: The number of subscribers should be more with free plan. There is nothing else I like least about this tool.

Overall: It helps to send email campaigns as a piece of cake :)

Solid product!

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have tested out mailer lite for a short period of time and I really like how intuitive and easy to use it is.

Cons: There no glowing cons, however, it does not have all the features and functionality of the big guys in the industry.

Awesome Layout!

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily create campaign by dragging and dropping elements like images, text, buttons etc. It is a very user friendly.

Cons: They have all the basic features required for an email marketing tool.
A free user should be able to send a campaign to 5000 contacts.

Overall: It helps my client for email marketing

They built it in a user friendly way,

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing I like about this software is Campaign builder, even a naive user can create a template for campaign.

Cons: As per the current subscription they are offering, a free user can send a campaign to 1000 user only. It should be between 1500 - 2000 user.

The Best Email Marketing Software

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: What i like is:
1. The price, compared to others is good priced
2. The user interface and is very easy to use

Excellent interface to manage your campaigns and subscribers

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The best thing I like about this software is Campaign builder. They built it in a user-friendly way, even a new user can easily create a template for a campaign.

Overall: Help us a lot in the marketing.

Capterra-loader

Mass mailing tool I could recommend to an SMB

Feb 25, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The most enjoyable feature is that the platform does not limit how many contacts you can import to your profile. This is a nice feature that you don't see often in mass emailing platforms. MailerLite allows you to have your entire email database in one place even if it exceeds your pricing plan, this is great because it is much more convenient to segment your entire database and not just have a part of your database on mailing platform and keep the rest somewhere else. The platform only starts counting emails towards your pricing cap after you send the emails.

The platform provides neatly designed email templates.
The support team is really helpful, you can message them on the platform directly and they are pretty quick to respond.

Cons: The platform is quite slow to import new contact lists, it does get stuck quite often, then you need to wait for about half an hour or ask the support staff to help you. Therefore, if you have a very large database of customers I think it would take up a lot of time importing and segmenting them.

Some menus are not very user-friendly, in some situations it can be a hassle to get to a place you want.

Overall: It has a free plan with all of the features included.
It is fairly intuitive to use.
Has nice and intuitive email templates, so you could send out your first email campaign fairly quickly.

Capterra-loader

I love MailerLite, packed with features even for the free version.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is easy to use and packed with so many features even in the free version. The ability to copy campaigns and just make a few changes to send out another mailing in minutes is probably one of the best features.

Cons: I sometimes struggle with the web forms in getting them just right for my website, but typically after a few tries I can get it.

Overall: MailerLite makes keeping in touch with my subscribers so simple, I would recommend it to anyone.

I Found this service accidentally and i totally love this! Everything about it works great!

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Price is very good compared to other similar services,
the interface is amazing and totally user friendly
The forms are easy to create and integrate with wordpress

Cons: had a bug on the wordpress official plugin when creating the form nd Jquery but it was gone when i used the online form builder and used the plugin to just choose that one.

Overall: from using it to paying it i loved the support and everything so far! Would totally recommend it!

One of the Best Email Marketing Tools Available today.

Jan 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Mailerlite is one the best tools available for Email Marketing. I have been using it for more than a year now, and we have been able to achieve good results. The sleek interface and a good number of templates make it easy for us to draft campaigns. Even their new feature of Adding Landing Page and automation makes it very powerful for achieving multiple objectives. I would recommend this tool to every small and medium organization who wish to kick-start their email marketing campaign.

Cons: The limited number of templates makes it hard to find a template for every campaign. Even the Landing Page feature is not as powerful as other tools available in the market.

Extremely Easy to use, great value for money

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: User interface is excellent. It is very easy to create mailings and manage them. The mailing groups feature is really great, much better than other competitors that I have used in the past. It also has integrations with Zapier to other webapps, such as CRM systems, which make adding new subscribers very easily. If you need to manage more than one company, the app makes it easy to switch between accounts. You log in only once and you are able to create several accounts for clients.

Cons: The app has all the features that I currently need. I really can't see anything that it needs to improve. Perhaps it could build into the app the ability to validate emails automatically when importing emails as subscribers, or at least add the option to do so and charge as necessary. Today when importing a new batch of emails, it is necessary to clean the list using a third party service in order not to get a high bounce rate and thus get banned from the app.

Capterra-loader

A very useful application. In our industry - 'just what the doctor ordered'!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Mobile device viewability. Pre-designed and available add-ons. Variety of design
Landing Page
Replaces the need for application-based publications
Campaign mail sending from one site

Cons: Just a suggestion it would useful to allow for Pantone colour selections for background colours and the like.

Overall: Publication of newsletters to devices

So Pleased With a Full-Feature Freemium Version

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: EVERYTHING! While there is a bit of a learning curve to setting up email marketing campaigns, MailerLite is so user friendly. The help section is a hand-holding gift. Automation is so simple and VISUAL so you can see the progress of what you are setting up. Grouping and segmenting are so easy. And building an email can be as simple as drag and drop feature sections. The fact that my first 1000 subscribers are FREE with unlimited emails going out to them is excellent.

Cons: I do wish there were more font options though. Or at least a simple way to import them.

The best email platform and it has landing pages!

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to use from the start. There is zero coding needed to create landing pages and beautiful email newsletters. Their free account offers automation and many of the same advantages as the paid accounts. Mailerlite is constantly improving and adding new features. Ive been using them for about 3 years now and absolutely love it and recommend it to anyone looking for an email solution.

Cons: Its not able to integrate with other plugins that are specific to the theme I use on my website. There are workarounds, but it would be nice if I could have that functionality.

Capterra-loader

Absolutely amazing!

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It loads with an incredible speed, offers a very rich and complex set of email tools for any imaginable purposes and with lots of integrations, and everything about it just works flawlessly. No idea what kind of system they used but it is doing database queries, mining through hundreds of thousands of records at an amazing speed.

Overall: Keeping in touch with my clients, doing email campaigns, increased sales and all within a very good budget.

Capterra-loader

MailerLite is user friendly and their support group is awesome.

Dec 21, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease with which I can prepare and send out a newsletter or notice is important in a busy writing world. When needed (and it's not often), their support team is available via chat in minutes and usually resolves any problems within a short period of time

Cons: At this time, my only criticism is the lack of flexibility in formatting the various templates available to the user.

Overall: Nothing other than the ability to use it.

We switched to Mailerlite and couldn't be happier.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I had been working with a much larger company before switching to a medium-sized company that was able to beat the big one on price. I moved to Mailerlite because I was able to test out all the features with their free plan and realized that it did everything the big company's software did and cost even less than the medium-sized one. Mailerlite is a young and innovative company that is managing to match larger companies on features and beat them on ease of use, price and support.

You get what you pay for

Dec 12, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: We moved to Mailerlite because their prices where more convenient to our needs. If you are looking for something that works at a low price, this is your choice.

Cons: That the design interphase was not as good as Mailchimp, and their reporting tool was also limited. Besides our open rates went down, maybe due to blacklisting.

Overall: Email campaigns at low costs.

Not as intuitive to use as I would have hoped

Dec 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I switched to MailerLite because the free version allows automated emails. Besides that, I'm not sure I have anything to rave about.

Cons: I use it to send out email newsletters occasionally, and though I've already used the software quite a few times, I still don't really enjoy it. I may eventually switch to another company.

Switching to MailerLite was a dream

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's really easy to designed beautiful newsletters that get us great engagement without needing any technical expertise.

The customer support team have been incredible: really responsive, quick, and helpful in getting us settled on the platform, without any interruption to our newsletter frequency.

MailerLite is now one of the key pieces of software for us as a business, we couldn't do without it.

The new workflow automation is cool, we're gearing up to use drip campaigns for our lead-nurturing and are very excited.

Overall: As we grow and scale, we're anxious about whether the workflows will continue to support our needs with more sophisticated segmentation, and so on.

Capterra-loader

Mailer lite is easy to use and works well for someone building their base.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Works well for businesses in the startup phase and easy to grow with
They have landing pages
They are ooen to integrate

Cons: Emails may be likely to hit the junk, spam, and promotion folder.
Wish the landing pages had more adjustable features.

Overall: It supports the growth of my business and and allows me to connect with my audience and new audiences

Bulky Self Important Approval Process

Nov 16, 2017
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Easy to use Great UX/UI Allows for easy upload of subscribers with interesting options for grouping and design.

Cons: Customer Service representatives are self-important and their approval process seems like too much to deal with.

Capterra-loader

removed list

Nov 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Cons: nothing cuz they removed my list and when i ask for support they transfer me to someone who doesn't know English

So happy to have found you after an endless search

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has everything I've wished for:
1. starts free (helps to grow the biz with ease)
2. can use my custom domain name on landing pages
3. buttons that link to pop-ups
4. the url of each form is given, not just the code
5. layout/design - similar to convertkit but somehow easier
6. capabililties - groups, tags etc.
7. user friendly

Cons: honestly nothing yet. I suppose I'd say the landing page is a bit finicky, and would be nice to have more design options, but having said that - you're not a website - so I think it does great for what it is.

Overall: a sigh of relief.
motivation to grow my list, now that I have a program that doesn't frustrate me

Really good and easy tool to send emails to all subscribers

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I really like the drag and drop editor for emails. Also, I like the emails mailerLite sends to me with some useful tips and info (they really know everything about emails) and I like the statistics they show on emails I have sent

Overall: I use it all the time and highly recommend to people I know.

Perfect mailing software!

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, very good quality and functionality. Has more functions than you would ever need. Plus support is great!

Overall: It has all the features you may need. So I would say one of the best mailing softwares!

Mailerlite is an affordable option to manage subscribers and campaigns.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Their pricing and functionality, paired together, are hard to beat. Automation functionality is easy to setup and just works.

Cons: It would be nice to have an actual template manager. Currently you have to create a campaign, design it, and duplicate to use that design again.

Overall: Makes it easy to collect new subscribers and send campaigns.

Everything you need in an email marketing tool

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I've been using it for about 2 years now and it never fails to amaze me. MailerLite has all the basic features one needs in an email marketing tool and more. The team is constantly improving the tool and adding new features. It is intuitive and fun to use. Pricing is reasonable considering the value you get for your money. From great email templates, all kinds of integration, forms, to email automation, campaign reports and stats.
The way their customer support works is something every company should look up to.

Cons: Some features for emails are only available in certain design templates. It would be great to make everything available in Drag&Drop editor. Page load is sometimes very slow, but that is not something that would make me stop using MailerLite.

Overall: A great and simple way to stay in touch with our users and to keep them updated.

Fantastic experience.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It's super intuitive to use. It's very customizable and gives many different options. When you're first starting your email list, they still offer great service up through your first 1000 subscribers free.

THE BEST AND MOST SUPERIOR email marketing service on the planet!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: NO training needed, completely intuitive to use, lightening support. Just the best, it gives you room to test and very generous. The plans are so economical and competitive. It took minutes to create my own campaign and SEND successfully.

Cons: Why didn't I find it sooner!!!! I wish I had your service earlier - I LOVE MAILERLITE!!!! Everyone who uses this should recommend it.

Overall: Just a great service all around, the interface, the support, i use to experience the biggest trauma sending email marketing because you normally spent hours creating and also hoping to send a campaign, and something always breaks..... this is such a bullet-proof method and so many functionality... the world needs mailerlite

Customer support is the best of all the email services that I know of or have inquired with.

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer support is very helpful. I always have plenty of questions, but they always help me. I hope they keep up this high level of customer support even well into the future.

Cons: The software/system takes getting used to, and some features still seem raw, or in infancy, but that is probably because they are relatively new.

A great company, great features and customer support

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very user friendly. I have never used it and within an hour or so I felt very comfortable using it. The features are amazing, and it is all free compared to Constant Contact where I was paying less than what Mailerlite offers. It has an automation process that I can't wait to learn. Also gives you great data on who opened your email, where did you get the most clicks and so much more. It was easy to import contacts and create different folders. Overall a million times better than anything else I used. It has kept up with technology and forward thinking. I did use the chat option to get some help, and they were quick to respond and guide me to what I needed to do. Keep up the good job!

Cons: Honestly I have not found anything yet. If I had to pick something is that I can't seem to be able to customize the list of my subscribers by alphabetical order which can be aggravating at times

Amazing! Super easy to use and it works perfectly!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's one of the best product on the market! It's really user friendly and perfect for everyone. all the features work perfectly.

The Best Experience In 7 Years Of E-Commerce

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use
Customer Service

Cons: Haven't found anything yet

Overall: I have tried Aweber, Mailchimp, Klaviyo, and a few others along the way - but none have compared to Mailerlite. Their interface is SO EASY to use. Their systems are simple and responsive. It feels like they took great care in ensuring that people of all levels of competency could use their program. Their customer service is the best I have ever experienced. Someone is available to chat pretty much instantly, no matter what level of membership you have. It's truly an incredible service.

Do the best job in their field

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: emails and signup forms drag'n'drop editors; little smart features that makes your work easier and faster;

Cons: -

Overall: When it comes to easy to use email marketing software that won't let you down, in any case, MailerLite is your top choice. I work with a bunch of ESP's and I have to say MailerLite crew not only know what they are doing but they actually KNOW how average marketers use email marketing software. Every step which leads you from creating subject line to click, send, button was designed to make it easy (AND LOGICALLY) to use. Great drag n drop editor (both for e-mails and signup forms(!)) has never let me down. Email Marketing Automation features are field to improve but I bet they're working on it right now.

Recommendations to other buyers: -

Vendor Response

by MailerLite on April 05, 2017

Filip, thank you a lot for the review. It's a pleasure to have you as our customer.

Great Mailing System - Highly Recommend

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use
Great customer support
Tons of options
Easy to manage mailing list
Ability to setup intermittent emails

Cons: Slow to load the designing tables

Overall: Mailerlite was my first choice originally because they have a free limit. Most other services require monthly payments right from the start, so my expectations were low.

However, I've been using them for my website and I have nothing to say BUT AWESOME!

There interface is clean. The ability to integrate the different services directly into the website (popups, pop unders, direct mailing software) is simply the best. I've used a few different ones prior to mailerlite (just the trials), and all of them were more complicated.

Only one negative: If you're a time-sensitive person, the website can be slow. You have to go through a bunch of buttons to change the format of all of your popups and such. However, it gives you amazing control over everything so the wait is well worth it in my opinion.

As for the mailing lists, they are super simple to use and keep track of. It's easy to design each mail to your specification, and even select time-sensitive ones (one email a week after they sign up originally, for example). So it makes it easy to just setup one-time and not really worry about it except for your own personal emails you send sporadically for the mailing list.

For example, I have mine setup to send an intro email, followup email the next day, then a list of best articles one week after initial signup. It does all this automatically so I don't have too. And i've tested it - it works great.

It also looks fantastic when you put the work in. You can view my popup and my sidebar mailing opt-in form here: www.hiddendominion.com/

As you can/could see - it's super sleek and can be negotiated to match anything to your design.

In short, highly recommend. If you're looking for a place to start - don't even think about other options. Stick with mailerlite. You won't regret it!

Recommendations to other buyers: Use the popups and extra options. They are the best but somewhat hidden at first

Vendor Response

by MailerLite on April 05, 2017

Austin, thank for the review and the comment about the pop-ups. We will certainly make them more visible.

Thanks, MailerLite!

Mar 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: tech support was great as they helped me set it all up. Love the new emails I can send! thanks mailerLite!

Vendor Response

by MailerLite on April 05, 2017

Chelly, thank you. Best greetings from MailerLite support team!

Great Platform & Amazing Customer Service!

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use.

Cons: None.

Overall: I've used Constant Contact and Mail Chimp, and Mailerlite is BY FAR better than it's "competition". Recently had to contact customer service, and was fast at responding and fixing the issue. Recommending this product to everyone in my profession. (Real Estate)

Great email marketing software

Feb 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I am really enjoying using this email marketing software. Simple, cheap and efficient! Furthermore you can use the free account up to 1000 contacts. I Recommend!

The most amazing free email marketing software

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's free.
The staff are friendly and helpful.
It has automated features

Cons: Doesn't have a feature where if someone has done something (eg bought your product), it sends a sequence of emails but if they haven't it sends a different sequence of emails

Overall: I love Mailerlite. The product is amazing. The fact that is free is awesome! The staff are really friendly and go out of their way to help. I use Mailerlite on all of my websites, it's the best!

Recommendations to other buyers: it's ace