# MailerLite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MailerLite Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/136603/MailerLite --- # MailerLite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MailerLite ## What is MailerLite? MailerLite is an email marketing platform that helps creators, small businesses, and ecommerce stores grow their audience and boost revenue—effortlessly and on their terms. 🎨Capture leads in style: Turn visitors into subscribers with landing pages, forms, and pop-ups. 150+ templates, AI-powered magic content generation, and full customization options make creating a joy. 💰Monetize with 0% commission: Sell paid newsletters, digital products, and 1-1 or group bookings through MailerLite, with 0% commissions. Replace expensive third-party scheduling tools with a native system that keeps your revenue in your pocket. ✨Personalize like never before: Use multi-trigger automations, machine learning, and unlimited segmentation to create tailored experiences. Bookings syncs with your Google/Outlook calendar, automatically triggering nurture sequences the moment a client schedules a session. 💚Start your 14-day free trial. Our support team is ready to help! ## What is MailerLite used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 2,266 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Pros & cons Comprehensive email marketing toolkit Flexible automation and workflows Strict account and domain controls Limited formatting flexibility Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - Email Tracking / 2025 - Landing Page / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MailerLite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mailerlite.com&name=MailerLite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MailerLite 4.7 (2,266) VS. [4.5 (6,231)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $10 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (2,265) Ease Of Use 4.3 (6,112) Value For Money 4.7 (2,056) Value For Money 4.2 (5,073) Customer Service 4.8 (2,088) Customer Service 4.4 (5,239) ## MailerLite alternatives [4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,464)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,139)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/) ## FAQs about MailerLite Overview ### What problems does MailerLite solve? MailerLite solves slow, complicated email marketing workflows by making it easy to build emails, landing pages, pop-ups, and automated journeys without coding. It helps small businesses, creators, authors, and marketing teams grow subscriber lists, onboard customers, segment audiences, track campaign performance, and reduce manual follow-up through simple automation and templates. Answer based on 1476 reviews Overview ### Which roles and teams benefit most from MailerLite? MailerLite is most used by small business owners, founders, and executives who need affordable email campaigns, audience segmentation, and simple performance tracking. Creators such as authors, bloggers, writers, and coaches use it to grow subscriber lists and nurture audiences, while marketing managers, consultants, and virtual assistants manage newsletters, automations, and promotional workflows efficiently. Answer based on 2234 reviews Overview ### What company size and industries is MailerLite built for? MailerLite is built mainly for small businesses, which make up 97% of reviewers, with the strongest presence in Marketing and Advertising at 10%. It also serves freelancers, writers, nonprofits, e-commerce, public administrations, midsize firms at 2%, and enterprises at 2%, with additional use in Health, Wellness and Fitness and Writing and Editing at 8% each. Answer based on 2259 reviews Features and Usability ### What are the key features of MailerLite? MailerLite includes core email marketing features like drag-and-drop email templates, email campaigns, autoresponders, and subscriber management with segmentation and custom fields. Differentiating features include marketing automation workflows, landing pages and signup forms, plus campaign analytics for opens and clicks. Reviewers also frequently mention integrations, RSS campaigns, and role-based user access. Answer based on 1101 reviews Pricing ### How much does it cost and what fees or limitations are included? MailerLite starts at $10/month for the Growing Business plan with unlimited emails, three user seats, and email support. The Advanced plan is $20/month with unlimited seats and live chat. A free version and free trial are available. Reviewers often call pricing affordable, though some note free-plan subscriber and feature limits. Answer based on 521 reviews Integrations ### Which third-party tools and platforms does MailerLite integrate with? MailerLite integrates with over 100 third-party tools, with commonly mentioned connections including WordPress, Zapier, WooCommerce, Shopify, Stripe, Wix, Squarespace, and Canva. Its catalog also extends into ecommerce and website tools such as Adobe Commerce, BigCommerce, Airtable, and ClickFunnels. Answer based on 660 reviews Getting Started and Support ### How easy is it to onboard and train a team on MailerLite? MailerLite is generally quick to onboard for beginners, bloggers, and nontechnical teams because the interface is clear and easy to learn. Training is available through webinars, videos, and documentation. Reviewers say simple campaigns are learned fast, while automations, migrations, and advanced setup usually take admins or experienced users more time. Answer based on 298 reviews Getting Started and Support ### What customer support options does MailerLite offer, and how do users rate the experience? MailerLite offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as fast, detailed, and genuinely helpful, with quick resolutions and clear step-by-step guidance. Some users, however, say FAQ coverage can miss edge cases, and a few report unresolved compliance or deliverability issues. Answer based on 1101 reviews ## Who uses MailerLite? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 161 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 161 reviews Entrepreneurs/Owners 18% Entrepreneurs/ Owners 18% Administrative 17% Creative & Design 16% Marketing 13% Others 36% Top industries Based on 161 reviews Writing and Editing 25% Non-Profit Organization Management 20% E-Learning 20% Publishing 18% Other 17% ## Pros and Cons Comprehensive email marketing toolkit 96% positive reviews out of 236 Most reviewers find email marketing in MailerLite affordable, easy to use, and feature-rich for campaign management. Emilija Z Communications specialist, 2 - 10 employees. "MailerLite is like the Swiss Army knife of email marketing - but way less intimidating. Whether you're a small business owner or a creative genius (or both), their drag-and-drop editor and automation tools make sending emails feel less like work." Strict account and domain controls 59% negative reviews out of 127 Some reviewers describe account and domain management as challenging, with lengthy approvals, strict compliance, and confusing authentication processes. Amanda O Chief Everything Officer, 1 employee. "I also don't like the authentication process and wish it was as easy as the steps listed in the How To's on the support page." Flexible automation and workflows 94% positive reviews out of 133 Most reviewers describe email automation as intuitive, offering customizable workflows, autoresponders, and seamless integrations for business needs. Jamie A Community Manager, 2 - 10 employees. "From onboarding emails to tiered automations and Stripe-triggered sequences, it keeps our ecosystem organized without the clunkiness or overwhelm of some larger tools." Limited formatting flexibility 48% negative reviews out of 85 Some users comment text and image formatting is restrictive, with image size limits, clunky editor, and limited customization options. tatiana P teacher, 1 employee. "For instance I cannot select the whole text, but only a single block (a single paragraph)." Beginner-friendly setup process 95% positive reviews out of 116 Most users comment setup is straightforward, with clear tutorials and helpful support making onboarding accessible for newcomers. Occasional platform sluggishness 67% negative reviews out of 84 Most users report performance and speed issues, including slow loading, laggy navigation, and delays during heavy tasks or updates. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Campaign Management 4.7 (865) 61.50% of 865 reviewers that rated this feature as important or highly important With this capability, you can easily create, schedule, and organize campaigns using templates and a user-friendly dashboard. Reviewers appreciate the clear analytics, campaign organization, scheduling options, and the ability to target specific groups, making campaign management efficient. Mobile Optimization 4.6 (553) 57.14% of 553 reviewers that rated this feature as important or highly important You get responsive email designs that display well on phones and tablets. Reviewers indicate emails look great on mobile devices, are easy to preview and adjust, and that automatic optimization increases engagement, though a few mention occasional formatting issues. List Management 4.6 (483) 51.55% of 483 reviewers that rated this feature as important or highly important MailerLite offers flexible options to segment, tag, and organize contacts for targeted communication. Reviewers appreciate the ease of cleaning, segmenting, and maintaining lists, though some mention confusion between groups and segments and delays in list updates. Marketing Automation 4.7 (360) 53.06% of 360 reviewers that rated this feature as important or highly important It helps you automate repetitive tasks, set up workflows, and schedule emails based on triggers. Users think MailerLite’s automation is easy to implement, saves time, integrates with Shopify and HubSpot, but some mention UI improvements and limitations with complex automations. Email Marketing 4.8 (355) 64.23% of 355 reviewers that rated this feature as important or highly important MailerLite gives you a straightforward way to connect with your audience using customizable templates, segmentation, and automation. Reviewers appreciate its simplicity, strong deliverability, integration with websites and eCommerce, and helpful analytics for tracking engagement and sales. CAN-SPAM Compliance 4.6 (308) 47.73% of 308 reviewers that rated this feature as important or highly important Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act MailerLite 90 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Collaborate on creating a product by sharing and adjusting designs through a shared portal Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience With this capability, you can easily create, schedule, and organize campaigns using templates and a user-friendly dashboard. Reviewers appreciate the clear analytics, campaign organization, scheduling options, and the ability to target specific groups, making campaign management efficient. Manage, store and organize emails within the system or via third-party apps MailerLite gives you a straightforward way to connect with your audience using customizable templates, segmentation, and automation. Reviewers appreciate its simplicity, strong deliverability, integration with websites and eCommerce, and helpful analytics for tracking engagement and sales. Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Adds a customizable form to the landing page, usually for the purposes of lead generation Store, manage and track all forms in a centralized location Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Determines the location of a device using GPS or an IP address Add, edit, and manipulate HTML code directly Store and manage images Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads MailerLite offers flexible options to segment, tag, and organize contacts for targeted communication. Reviewers appreciate the ease of cleaning, segmenting, and maintaining lists, though some mention confusion between groups and segments and delays in list updates. Identify the physical location of an individual, asset, device, etc. It helps you automate repetitive tasks, set up workflows, and schedule emails based on triggers. Users think MailerLite’s automation is easy to implement, saves time, integrates with Shopify and HubSpot, but some mention UI improvements and limitations with complex automations. Access software remotely via mobile devices Access the system via a mobile application You get responsive email designs that display well on phones and tablets. Reviewers indicate emails look great on mobile devices, are easy to preview and adjust, and that automatic optimization increases engagement, though a few mention occasional formatting issues. Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Create many versions of emails, forms, or actions and gauge which is most effective Create and update newsletter content to increase engagement Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Web design that automatically adjusts to look good on different screen sizes Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Plan availability and assign specific time slots for tasks and resources Track visibility and traffic from search engines Group leads or contacts based on their specific characteristics Optimize and manage the search engine optimization efforts for a website or digital content Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Filters used to determine different types of malware threats Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Attach digital tags to documents and assets for identification, search, or monitoring purposes Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Web form that allows users to enter data that is sent and processed for different reasons Built-in website builder or integration with third-party site Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (2,262) 4.5 Based on 2,262 reviews ## Pricing Value for money 4.7 (2056) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/136603/MailerLite/pricing/) Free Plan $0.00 It includes: - Drag & drop editor - Email automation builder - Unlimited websites & blogs - 10 landing pages - Signup forms & pop-ups - Comparative reporting Growing Business $10.00 Per User,Per Month It includes: - Sell digital products - Unlimited templates - Dynamic emails - Campaign auto-resend - Multivariate testing - Unlimited websites & blogs - Unlimited landing pages - Unsubscribe page builder Advanced $20.00 Flat Rate,Per Month It includes: - Partner discounts - AI writing assistant - Preference center - Enhanced automations - Promotion pop-ups - Custom HTML editor - Facebook integration - Smart sending Value for money 4.7 (2,056) 4.7 Based on 2,056 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (2088) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (2,088) 4.8 Based on 2,088 reviews ## User reviews Overall rating 4.7 Based on 2,266 reviews Filter by rating 5(1775) 4(398) 3(49) 2(6) 1(38) Mentioned topic Sorted by most recent EC Evanthia C. Email Marketing Specialist Retail ### "Powerful, easy to use, with excellent support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Overall, a very positive experience. MailerLite covers everything I need for email marketing — campaigns, automations, segmentation, and e-commerce tracking — in a clean, easy-to-navigate interface. The support team is responsive and goes the extra mile to solve problems. It's a reliable platform that I'd recommend to anyone running email marketing for an online store. Pros MailerLite is intuitive and easy to use, even for managing a large subscriber list. The automation builder and campaign reports are clear and practical, and the Shopify integration makes e-commerce tracking simple. What stood out most was the customer support — when I had a tricky data issue, the team investigated it thoroughly with their tech experts and resolved it manually. Fast, friendly, and genuinely helpful. Cons The e-commerce attribution settings could be more flexible — there's no option to adjust the attribution window or switch between open-based and click-based tracking from the dashboard. More control over how revenue is attributed would be a useful addition. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Michelle D. Author Writing and Editing ### "User Friendly Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2026 So far it's been positive. Customer service team are always helpful when I've had an issue. And they get back to you fairly quickly. Pros Easy to use. I like the way it's drop and drag and the that the download is easy to fulfil. Templates are pretty good too. Cons The cost jumps from one tier to the next. It would be nice if there was a bigger tier for us as the cost jumps quite a lot from one tier to the next Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I found their platform hard to use and it was expensive to run. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Hi Michelle, thank you so much for taking the time to share your experience! 😊 We're super happy to hear that you've found MailerLite easy to use and that the drag-and-drop editor, templates, and download delivery features have worked well for your business. It's also wonderful to know our support team has been there for you when needed. . Thanks again for choosing MailerLite, and we wish you continued success with your writing journey 💚 BI Bernadett I. Interior designer Architecture & Planning ### "Helpful support and powerful automation tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2026 Overall, I have had a positive experience with MailerLite. The platform is user-friendly, visually modern, and offers strong automation and landing page features for small businesses and creators. I experienced a stressful email delivery issue during setup, but the support team stayed patient, investigated the problem thoroughly, and helped me confirm that the automation system itself was working correctly. I especially value the balance between simplicity and professional marketing tools. Pros The customer support team was very patient and helpful during a complicated automation troubleshooting process. I especially appreciated that they actually tested my workflows and checked backend delivery logs instead of only sending generic replies. Cons The troubleshooting process for email delivery issues could be more transparent for users. In some situations, it is difficult to understand whether the issue comes from the automation setup, subscriber status, or local inbox filtering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG GEOFF G. Owner Printing ### "Easy to learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2026 I'm very happy with Mailerlite so far and a it seems to be a stressfree way to send emails out. Certainly a great way to dip the toes in and get started. Pros Mailerlite is quite intuitive most of the time and quite easy to learn, especially with help from the videos. Sent the first campaign in no time. Great support from the AI bot and humans when needed. Cons The chatbot seems to get a bit confused at times, but it's early days and it will no doubt get better. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing MailerLite It seemed simpler as I don't have complicated or advanced requirements. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Hi Geoff, thank you for the review! 😊 We're happy to hear you found MailerLite easy to learn and were able to get your first campaign out so quickly. We also appreciate the feedback about the chatbot. We're constantly working to improve it, and comments like yours help us do just that. Wishing you continued success as you get started with email marketing ✨🫶 RD Rachel D. Author Writing and Editing ### "Good product and customer experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Good - I wouldn’t move to another provider. I can schedule newsletters easily and when I have had issues my experience with customer support has been positive. Pros Easy interface and good customer service. Creating campaigns and landing pages is relatively easy once you get your head around it. Cons Fixes can sometimes take a few days and the price obviously rises when your subscriber lists increases but that is to be expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Hi Rachel, thank you for the wonderful review! 😊 We're so happy to hear that MailerLite has been a good fit for you and that creating campaigns and landing pages has become easy once you got familiar with the platform. It also means a lot to hear that you’d choose to stay with us. Knowing that both the product and the support experience have earned your trust is one of the best compliments we can receive. Thanks again for taking the time to share your experience, and we look forward to being part of your journey for a long time to come 💚 WT Wala T. Owner Events Services ### "Customer Service is the best. xo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 I've always liked ML. I am certainly not advanced but I do figure things out when I need to and I am not afraid to ask for help. Pros 100% Customer Service. I appreciate being supported when I am learning new things and it's not always easy to figure things out for yourself. Cons Not just MailerLite but platforms in general is not knowing how to use all the features to your advantage and never fully understanding on what you're missing out on or how things could be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Hi Wala, this absolutely made us smile! Thank you for the lovely review and for being with MailerLite for more than two years. 🥹 Learning new tools can feel overwhelming at times, so it means a lot to hear that our support team has helped make that journey a little easier. We never expect anyone to know everything right away, and we're always happy to help whenever questions come up. Thanks again for your kind words and for being part of the MailerLite community 💚 KW Krista W. Author Writing and Editing ### "Good platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 1, 2026 Mostly good. Helpful support. Adding subscribers is quick and accessible. The "undo" option is complicated and does necessarily correspond to your last action. Pros Easy-to-use templates, variety of content elements, easy to upload images, accessible resend features Cons Changing a text's color, bolding, formatting --I have to highlight text a second time for it to recognize I am trying to change it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Hi Krista, thank you for sharing such thoughtful feedback! We're glad to hear you've been enjoying the templates, content blocks, image uploads, and resend features, and that adding subscribers has been a smooth experience. We also appreciate you highlighting the areas that could be improved, we'll be sure to pass it along to the team. Small editing frustrations can add up, and we’re always looking for ways to make the experience more intuitive. Thanks again for choosing MailerLite and for taking the time to help us improve 💚 Russell B. Writer Story teller Publishing ### "Great application/Great Tech Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 31, 2026 I am very hopeful that this tool will do the job i need. It is cost effective and seems to meet all my needs. Pros I am new to MailerLite, so learning on the fly. It is fun putting together my first email campaign. When I had a loggin problem they were on it and were very helpful getting me going again. Cons The only issue I had was the 2FA (2 factor authentication). I agree that some security is needed, but I would prefer options so that I can choose the best one for my needs. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing MailerLite price and features were the reason I chose Mailerlite Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Hi Russell, thank you for sharing your experience! We're glad to hear you're enjoying building your first campaigns and that our team was able to help get you back up and running when you ran into login issues. We also appreciate your feedback about 2FA. Security is important, but so is flexibility, and comments like yours help us understand what customers would like to see in the future. Wishing you lots of success with your storytelling and email marketing journey 💚 AU Anonymous User Blogger Marketing and Advertising ### "Affordable and Freemium Email Marketing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 Pros Its freemium plan is enough to use for newbies who just want to kickstart their Email Marketing campaign. Cons Nah, no issues. I'm still using it and also waiting for its new upcoming features, like Memberships, Subscriptions, and Donations. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) That tool was so expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Directora Human Resources ### "Refund my money — abusive Anti-Spam policy" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 29, 2026 My experience was very poor, as their so-called “Anti-Spam Policy” is applied arbitrarily and conceals abusive and dishonest charges for services that are not delivered. Refund my money. Pros What I liked most was the design of their emails, along with a user-friendly and easy-to-use system. Cons I signed up for the service, carried out only 2 campaign sends, and before even completing a week, my account was closed. I was unable to use the plan, yet they kept 100% of the payment (USD 70). No real use of the service. No refund. No sense of proportionality. They justified the decision based on an alleged violation of their anti-spam policy. My database was built carefully and had already been used previously without issues, including contacts with explicit consent and others with implied consent (no objection to prior communications). I also explained that the bounce rate was due to high staff turnover in the sector I work in, not due to any improper practices. None of this was taken into account. They closed the account unilaterally and retained the remaining funds. For anyone considering this platform: you may pay, barely use the service, and still lose all your money with no possibility of a refund. This is not rigor — it is an abusive, arbitrary, and dishonest practice toward customers. I do not recommend it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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