# MailerLite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MailerLite Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/136603/MailerLite

---

# 

 MailerLite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MailerLite

## What is MailerLite?

MailerLite is an email marketing platform that helps creators, small businesses, and ecommerce stores grow their audience and boost revenue—effortlessly and on their terms. 🎨Capture leads in style: Turn visitors into subscribers with landing pages, forms, and pop-ups. 150+ templates, AI-powered magic content generation, and full customization options make creating a joy. 💰Monetize with 0% commission: Sell paid newsletters, digital products, and 1-1 or group bookings through MailerLite, with 0% commissions. Replace expensive third-party scheduling tools with a native system that keeps your revenue in your pocket. ✨Personalize like never before: Use multi-trigger automations, machine learning, and unlimited segmentation to create tailored experiences. Bookings syncs with your Google/Outlook calendar, automatically triggering nurture sequences the moment a client schedules a session. 💚Start your 14-day free trial. Our support team is ready to help!

## What is MailerLite used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 2,285 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Pros & cons

Comprehensive email marketing platform

Versatile email automation tools

Strict account and domain controls

Formatting limitations in editor

Starting price

$10

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Email Marketing / 2026
-   Email Tracking / 2025
-   Landing Page / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MailerLite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mailerlite.com&name=MailerLite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MailerLite

4.7 (2,285)

VS.

[4.6 (3,473)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (2,284)

Ease Of Use

4.6 (3,461)

Value For Money

4.7 (2,075)

Value For Money

4.5 (3,040)

Customer Service

4.8 (2,107)

Customer Service

4.5 (3,041)

## MailerLite alternatives

[4.3 (2,925)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (6,234)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

## FAQs about MailerLite

Overview

### What problems does MailerLite solve?

MailerLite solves slow, manual email marketing by letting small businesses, creators, ecommerce teams, and nonprofits quickly build campaigns, landing pages, pop-ups, and automated sequences without coding. It reduces setup friction, keeps subscriber data organized for segmentation, improves campaign tracking with analytics, and helps teams avoid delays when support or troubleshooting is needed.

Answer based on 1475 reviews

Overview

### Which roles and teams benefit most from MailerLite?

MailerLite is most used by small business owners, founders, and executives who need affordable email marketing, audience growth, and campaign reporting without a complex setup. Authors, bloggers, writers, coaches, and consultants use it to build subscriber lists, send newsletters, promote content or services, and automate customer communication.

Answer based on 2244 reviews

Overview

### What company size and industries is MailerLite built for?

MailerLite is built primarily for small businesses, which make up 97% of reviewers, with the strongest presence in Marketing and Advertising at 10%. It also serves freelancers, writers, nonprofits, e-commerce, public administrations, midsize businesses at 2%, and enterprises at 2%, with notable use in Writing and Editing and Health, Wellness and Fitness, both at 8%.

Answer based on 2269 reviews

Features and Usability

### What are the key features of MailerLite?

MailerLite includes core email marketing features like email campaign management, drag-and-drop email templates, subscriber management, segmentation, and campaign scheduling. Differentiating features include automation workflows with autoresponders, landing pages and web forms, RSS campaigns, A/B testing, and campaign analytics for tracking opens, clicks, and engagement.

Answer based on 1100 reviews

Pricing

### How much does it cost and what fees or limitations are included?

MailerLite starts at $10/month for the Growing Business plan with unlimited emails, 3 user seats, and email support; Advanced costs 20/month flat with unlimited seats and live chat. A free version and free trial are available. Reviewers often call pricing affordable, though some note limits on free-plan features and higher costs as subscriber counts grow.

Answer based on 521 reviews

Integrations

### Which third-party tools and platforms does MailerLite integrate with?

MailerLite integrates with WordPress, Zapier, WooCommerce, Shopify, Stripe, Wix, Squarespace, and Canva, with reviewer mentions also referencing Google Analytics. It supports over 100 integrations overall, covering ecommerce, website builders, design tools, analytics, and automation, with catalog listings that also include Airtable and BigCommerce.

Answer based on 660 reviews

Getting Started and Support

### How easy is it to onboard and train a team on MailerLite?

MailerLite is generally easy to onboard for small teams, with webinars, video tutorials, and documentation that help new users learn quickly. Reviewers say nontechnical users, beginners, bloggers, and small businesses often get started fast, while admins handling automations, segmentation, migrations, or advanced setup may need more time and support.

Answer based on 297 reviews

Getting Started and Support

### What customer support options does MailerLite offer, and how do users rate the experience?

MailerLite offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users often describe support as fast, detailed, and genuinely helpful, with clear step-by-step guidance. Some reviewers found help articles hard to navigate or said access and response speed can vary by plan and issue.

Answer based on 1100 reviews

Security

### How does MailerLite handle data security and access control?

MailerLite uses domain authentication and verification, two-factor authentication, account approval checks, user invitations with assignable permissions, and account blocking to contain suspicious activity. Reviewers also mention privacy and anti-spam controls. Some find authentication and verification cumbersome, and 2FA email codes or account access can occasionally be unreliable.

Answer based on 42 reviews

## Who uses MailerLite?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 181 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 181 reviews

Entrepreneurs/Owners

19%

Entrepreneurs/ Owners

19%

Administrative

18%

Creative & Design

15%

Marketing

12%

Others

36%

Top industries

Based on 181 reviews

Writing and Editing

27%

Marketing and Advertising

22%

E-Learning

19%

Non-Profit Organization Management

17%

Other

15%

## Pros and Cons

Comprehensive email marketing platform

96% positive reviews out of 237

Most reviewers describe email marketing as affordable, easy to use, and feature-rich for campaign management.

Gabor K

CEO, 2 - 10 employees.

"It's a cost-effective solution that delivers on its promises, making it an essential tool for marketers aiming to maximize their email marketing efforts."

Strict account and domain controls

59% negative reviews out of 128

Some users say account approval, domain authentication, and compliance actions are slow, confusing, and inflexible.

Amber K

Author, 1 employee.

"My friend has a couple domain names and she let me borrow one, but it rejected when we tried to get it approved."

Versatile email automation tools

94% positive reviews out of 133

Most reviewers appreciate email automation for simplifying workflows, enabling personalized sequences, and saving time.

Jamie A

Community Manager, 2 - 10 employees.

"From onboarding emails to tiered automations and Stripe-triggered sequences, it keeps our ecosystem organized without the clunkiness or overwhelm of some larger tools."

Formatting limitations in editor

48% negative reviews out of 85

Some users report text and image formatting can be restrictive, with limited customization and occasional glitches.

tatiana P

teacher, 1 employee.

"For instance I cannot select the whole text, but only a single block (a single paragraph)."

Beginner-friendly setup process

95% positive reviews out of 116

Most reviewers indicate setup is straightforward, with clear tutorials and helpful support easing onboarding.

Occasional platform slowness

67% negative reviews out of 84

Most users report performance and speed issues, including slow loading, laggy navigation, and delays during busy periods.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.7 (872)

61.81% of 872 reviewers that rated this feature as important or highly important

With this capability, you can easily create, schedule, and organize campaigns using templates and a user-friendly dashboard. Reviewers appreciate the clear analytics, campaign organization, scheduling options, and the ability to target specific groups, making campaign management efficient.

Mobile Optimization

4.6 (557)

57.27% of 557 reviewers that rated this feature as important or highly important

You get responsive email designs that display well on phones and tablets. Reviewers indicate emails look great on mobile devices, are easy to preview and adjust, and that automatic optimization increases engagement, though a few mention occasional formatting issues.

List Management

4.6 (491)

52.14% of 491 reviewers that rated this feature as important or highly important

MailerLite offers flexible options to segment, tag, and organize contacts for targeted communication. Reviewers appreciate the ease of cleaning, segmenting, and maintaining lists, though some mention confusion between groups and segments and delays in list updates.

Marketing Automation

4.7 (363)

53.44% of 363 reviewers that rated this feature as important or highly important

It helps you automate repetitive tasks, set up workflows, and schedule emails based on triggers. Users think MailerLite’s automation is easy to implement, saves time, integrates with Shopify and HubSpot, but some mention UI improvements and limitations with complex automations.

Email Marketing

4.8 (357)

64.43% of 357 reviewers that rated this feature as important or highly important

MailerLite gives you a straightforward way to connect with your audience using customizable templates, segmentation, and automation. Reviewers appreciate its simplicity, strong deliverability, integration with websites and eCommerce, and helpful analytics for tracking engagement and sales.

CAN-SPAM Compliance

4.6 (309)

47.90% of 309 reviewers that rated this feature as important or highly important

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

MailerLite 90 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

With this capability, you can easily create, schedule, and organize campaigns using templates and a user-friendly dashboard. Reviewers appreciate the clear analytics, campaign organization, scheduling options, and the ability to target specific groups, making campaign management efficient.

Manage, store and organize emails within the system or via third-party apps

MailerLite gives you a straightforward way to connect with your audience using customizable templates, segmentation, and automation. Reviewers appreciate its simplicity, strong deliverability, integration with websites and eCommerce, and helpful analytics for tracking engagement and sales.

Set up automated email sequences to streamline outreach and engage leads/contacts

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Adds a customizable form to the landing page, usually for the purposes of lead generation

Store, manage and track all forms in a centralized location

Ensure compliance with the General Data Protection Regulation protocols

Use AI to generate content in the form of text, images, videos, etc.

Determines the location of a device using GPS or an IP address

Add, edit, and manipulate HTML code directly

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

MailerLite offers flexible options to segment, tag, and organize contacts for targeted communication. Reviewers appreciate the ease of cleaning, segmenting, and maintaining lists, though some mention confusion between groups and segments and delays in list updates.

Identify the physical location of an individual, asset, device, etc.

It helps you automate repetitive tasks, set up workflows, and schedule emails based on triggers. Users think MailerLite’s automation is easy to implement, saves time, integrates with Shopify and HubSpot, but some mention UI improvements and limitations with complex automations.

Access software remotely via mobile devices

Access the system via a mobile application

You get responsive email designs that display well on phones and tablets. Reviewers indicate emails look great on mobile devices, are easy to preview and adjust, and that automatic optimization increases engagement, though a few mention occasional formatting issues.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Create many versions of emails, forms, or actions and gauge which is most effective

Create and update newsletter content to increase engagement

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Web design that automatically adjusts to look good on different screen sizes

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Plan availability and assign specific time slots for tasks and resources

Track visibility and traffic from search engines

Group leads or contacts based on their specific characteristics

Optimize and manage the search engine optimization efforts for a website or digital content

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Filters used to determine different types of malware threats

Add or remove subscribers from mailing lists

Process of managing customer subscription lifecycle for a recurring service or a product

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Built-in website builder or integration with third-party site

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2,281)

4.5

Based on 2,281 reviews

## Pricing

Value for money

4.7 (2075)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/136603/MailerLite/pricing/)

Free Plan

$0.00

It includes:

-   Drag & drop editor
-   Email automation builder
-   Unlimited websites & blogs
-   10 landing pages
-   Signup forms & pop-ups
-   Comparative reporting

Growing Business

$10.00

Per User,Per Month

It includes:

-   Sell digital products
-   Unlimited templates
-   Dynamic emails
-   Campaign auto-resend
-   Multivariate testing
-   Unlimited websites & blogs
-   Unlimited landing pages
-   Unsubscribe page builder

Advanced

$20.00

Flat Rate,Per Month

It includes:

-   Partner discounts
-   AI writing assistant
-   Preference center
-   Enhanced automations
-   Promotion pop-ups
-   Custom HTML editor
-   Facebook integration
-   Smart sending

Value for money

4.7 (2,075)

4.7

Based on 2,075 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (2107)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (2,107)

4.8

Based on 2,107 reviews

## User reviews

Overall rating

4.7

Based on 2,285 reviews

Filter by rating

5(1793)

4(399)

3(49)

2(6)

1(38)

Mentioned topic

Sorted by most recent

LK

Lydia K.

Owner

Consumer Goods

### "Thank you for your prompt support to my problem"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2026

I am very pleased with Mailerlite because is cost efficient, have an easy interface to work with, great templates to use.

Pros

The response to my problem was fast and professional. I have accidentally deleted my entire subs list and the team restored it back quicklly

Cons

I would preffer to have more options to include paid products in the list so I could create a collection in the bottom of each email

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Because Aweber is very expensive and offers a fraction of what MailerLite offers for less money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

LUISA W.

Owner

Marketing and Advertising

### "Super easy to use and super powerful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2026

Super eaMy overall experience with MailerLite has been excellent. I love how easy and intuitive the platform is to use, while still offering all the tools I need to create professional email campaigns. It has made managing my email marketing much simpler and more efficient. I highly recommend MailerLite to anyone looking for a reliable, user-friendly email marketing platform.sy to use

Pros

Easy to use and whenever I got myself in a bind their customer support helped me immediately - Great tool to have for subscribers. Cannot recommend it enough!

Cons

What I liked least was that a few features took some time to learn and were not always immediately obvious. However, this was a minor issue, and once I became familiar with the platform, it was easy to use. Overall, my experience has been very positive.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing MailerLite

chose MailerLite because it offered the best combination of ease of use, useful features, and affordability. The platform felt more intuitive than the alternatives, and I was able to create professional-looking campaigns without a complicated setup or steep learning curve. It also provided the tools I needed without feeling overly complex or expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mark A.

Owner

E-Learning

### "Great value for money! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2026

Pros

What I like most about MailerLite is how much value it provides in a single platform. The support documentation covers almost everything, and whenever I've had a unique request that falls outside the standard guides, the support team has been responsive and genuinely helpful. The ability to host multiple websites, landing pages, and email lists all within one platform is a huge advantage. Having everything connected in the same ecosystem eliminates the need for multiple subscriptions and simplifies management. On top of that, the landing page builder is incredibly easy to use, making it quick to create professional pages that integrate directly with your email marketing campaigns.

Cons

The only drawback I've encountered is with the Stripe integration. The fact that MailerLite now supports Stripe payments directly within the platform is fantastic and has added a lot of value. However, at present, only a single Stripe account can be connected to a MailerLite account. For businesses like ours that operate multiple brands or revenue streams, it would be extremely useful to connect multiple Stripe accounts and assign them to different websites, landing pages, or products. This would provide greater flexibility and simplify payment management across different business entities. That said, the current Stripe integration is already a great addition, and multi-account Stripe support would simply be a valuable enhancement rather than a necessity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mark S.

Owner

Information Services

### "MailerLite is an excellent resource for business owners"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2026

Excellent so far. I am definitely a fan. They're convincing me why I should purchase a plan and not stay on the free one.

Pros

I'm very new (signed up 4 days ago). Very intuitive and on the couple of things I've needed help with their agents have been amazing.

Cons

If you're never used an email system like this there is a learning curve, but it wasn't difficult. I really like the data I get and what I get to see about activity.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reasons for choosing MailerLite

Functionality needed, price and results of my research

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Greg H.

founder

Performing Arts

### "Great Customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 11, 2026

i have only just joined by so far the experince has been great.. The customer service from the support has been outstanding.

Pros

The customer service from the support has been outstanding. I have just joined but the experience has been exceptional

Cons

nothing as yet. have just joined but the experience has been exceptional. I really cant fault them at all

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

mailchimp has become frustrating........

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Josh L.

CEO

Marketing and Advertising

### "Small businesses - this is the best website and email option "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2026

Great price, great product. I've used it for 4 years now with my own small business and have recommended it to many others.

Pros

For small businesses that are just starting out MailerLite is a game changer. Great price point for website, landing pages, and email campaigns. They also have solid customer service that always promptly answers questions.

Cons

Some of the website design controls can be a little clunky without a good undo feature. It could be that I just need to learn more.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price increases at Mailchimp and a lack of features.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing MailerLite

Price point with MailerLite just couldn't be beat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Simone d.

WEbshop owner and designer

Arts and Crafts

### "Mailerlite is easy to use and good value for money."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

Good!.

Pros

Mailerlite is easy to use and much cheaper then other companies. I hardly need the customer support, but when I do they're really helpful.

Cons

Can't think of anything. Only thing is that everything is in English, so you have to translate all settings and such.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The price was important and Privacy of clients

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Deirdre M.

Author

Publishing

### "Great service and easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

Excellent. I have created the emails and automations and campaigns i wanted. Its been easier than I expected.

Pros

MaulerLite is easy to use. They are courteous and attentive when you need help. I had tried another email system and found it confusing bur MailerLite was straight forward with clear directions.

Cons

Nothing i have been very happy with MailerLite.i wouldn't change anything. Tutorials are clear and easy to follow

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Richard K.

Book Author

Writing and Editing

### "Professional Newsletters on a Budget"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

Very happy with my decision to go with Mailerlite, because it's good for people like me who do not have a lot of time but still want a handsome newsletter.

Pros

Super customer support made getting onboard easy. After that, the product was very intuitive. The wide range of templates makes it easy to lay out a professional-looking newsletter for those with no layout experience. I really liked the feature that let me send out my newsletter at the same time to my subscribers no matter where they lived--it didn't even cost me extra!

Cons

It was awkward to authenticate my domain for sending out emails, but to be fair, this is a system-wide problem no exclusive to MailerLite. Still, the MailerLite folks were very helpful with this.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I liked MailChimp, but after playing with MailerLite, I found it both easier to use and less expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bruno M.

Author

Writing and Editing

### "Positive experience with Mailer Lite."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 10, 2026

The experience has been excellent. The quality of support, both from the AI ​​and the human team, has exceeded expectations.

Pros

The functionality is excellent and the creation process is very intuitive. I had never created a landing page, website, or automation before, and I was able to do it all on my own.

Cons

The cost, especially for a larger number of registrants. I believe we could offer bigger discounts for more subscribers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136603/MailerLite/reviews/)

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