# Page 14 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 14 - Reviews of MailerLite

## Showing most helpful reviews

Showing 326-350 of 2259 Reviews

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Frequency of Use

KB

Katie B.  
Brand Manager  
Real Estate  
Used the software for: 2+ years

### "This is the best I have used"

March 29, 2024

5.0

Since day one I have LOVED MailerLite. When I have a question or an issue, their customer service is on top of it and digs in and helps me. I became certified with their awesome MailerLite Academy which was super helpful. As a designer, it was important to me to have the capability of designing the emails just how I want them without coding. This is the best I have used doing that. I also use their email cleaning product that streams in so seamlessly. Great product!

Pros

Easy to use Great Customer Service Great Stats Beautifully designed

Cons

There are a few clunky parts when it comes to subscriber management but nothing too bad. Some of the design modules could be better.

Review Source

Kunal Kumar C.  
Social Media Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Leading Marketing Automation Tool"

July 1, 2021

5.0

Overall mailerlite is a software which i would like to use for a long time because of their user-friendly features and pricing. It is proved very helpful in converting cold emails in hot emails and create a landing pages in just few minutes. I will definitely recommend it to my friends and anyone who want to want a software in low price with lots of features.

Pros

Mailerlite is the best one from any other marketing automation tool in terms of price and features. It is easy to use, simple and user-friendly content editor and its features are just awesome. If you want Email marketing, to create beautiful landing pages and want to manage your subscribers at one place and also at low cost, then it is the best one. You can easily make landing page by drag and drop feature and use custom domain too. You can set a list of emails for your subscribers and change cold subscribers in hot subscribers without any hard work.

Cons

If you are a beginner and you don't have any prior experience in marketing then it is hard to get their approval and free trail. You have to purchase plans for using their awesome features.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

1\. MailerLite user-friendly features and pricing 2. Easy to make landing pages 3. Good customer support

Review Source

Response from MailerLite

July 16, 2021

Thank you for taking the time and letting us know your experience with us - these are all very kind words and very enjoyable to read.

AO

Amy O.  
Director of Opeations  
Education Management  
Used the software for: Less than 6 months

### "A Great Option for Small Business!"

June 21, 2023

5.0

I am so impressed by this product! Our consulting firm works with small businesses with highly varying levels of technical skills. I chose this as a referral because I felt anyone could use it successfully, and in testing the product it was even better than my initial impression. Easy to use landing page and website builder with a built in graphics finder?! Amazing! This is by far the most streamlined way to set up email lead generation for your small business and get a professional result. On top of that, the platform is highly affordable with a robust free tier and lots of useful features. Other platforms that have these features tend to pair them with many additional features that a small business just doesn't need. As a result they price out small businesses who have a narrower set of needs than larger businesses may have. If you are a small business looking to set up email lead generation for an affordable price with AMAZING features, then you will be highly impressed with MailerLite. I know I was!

Pros

\-Easy to use, no tech skills required-Quick set up-Robust features for meeting lead generation needs-Beautiful templates that are optimized for mobile without needing technical skills-Helpful and responsive support staff

Cons

\-I was unable to export templates to share with 3rd parties. This would have been helpful for our company (we do consulting), but is by no means critical for general users.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

\-Ease of use for non-technical users-Feature availability-Value for price

Review Source

Mario P.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Assolutamente consigliato"

March 22, 2023

5.0

In general I consider it an excellent tool, especially for small businesses, with simple and linear strategies. I recommend it to anyone who needs to start a newsletter and needs automation to make evergreen launches

Pros

The ability to use automations and landing pages even with the free account. It's quite easy to use, and has everything you need to start doing serious email marketing

Cons

I would improve the analytical section of emails and email flows. A graph of the open count over a period of time would also be great.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Mailerlite gives me the opportunity to experiment more with many features even with the free account

Review Source

MB

Mojca B.  
Entrepreneur  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use"

February 21, 2022

4.0

I use it for myself, for my clients and I teach others how to use it. I really like this tool for campagnes, landing pages, and forms. At this moment I have no need to search for any other tool because I am fully satisfied with Mailerlite.

Pros

I love how easy is MailerLite to use. You can find everything on Youtube and their academy. The most I like are the analytics and click map. If I consider the results I can improve my work every time.

Cons

Sometimes it takes too long to save the work. It is a bit slow. I can not think of any other minuses about Mailerlite.

Alternatives considered

[Simplicity](https://www.capterra.com/p/89548/SimplicityCollect/)

Reason for choosing MailerLite

Price, simplicity, help desk, videos on You tube

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

To complicated, to many functions that are necessary in that kind of tool (Facebook adds - for example)

Review Source

MM

Maggie M.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "A good fit!"

June 19, 2023

5.0

Pros

MailerLite offers everything I need to grow my business on one easy-to-use platform. The tutorials provided helpful instructions for creating my website, landing page, email marketing, and campaign automation. I am happy I chose MailerLite!

Cons

As a new user, I haven’t found any negatives in the updated version of MailerLite.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

I found MailerLite easy to use, a good fit for my aesthetic, and the customer service is excellent.

Review Source

Deshna V.  
Web designer and developer  
Design  
Used the software for: 1-2 years

### "My new best mailinglist friend!"

October 11, 2022

5.0

I have set up well-functioning and great-looking email sign-ups, event registrations and landing pages that my clients can use themselves with ease.

Pros

Mailerlite offers most things you want for email marketing and mailinglist automation. I suggest it to many of my customers now, especially if they want an easy-to-use system and friendly direct support at a good price!

Cons

I miss a few features, such as message variables and custom field types. And can't wait for Mailerlite to have even more integrations with existing software and services.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing MailerLite

The pricing is great for start-ups, and it's easy to use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp's price tiers are not good value for money for small businesses. I think their system is less easy to navigate.

Review Source

GR

Gareth R.  
Managing Director  
Management Consulting  
Used the software for: 1-2 years

### "Powerful email marketing tool and very cost effective"

October 20, 2022

4.0

I need a cost effective way of deploying email automation and MailerLite delivered just that. It might not have as many bells and whistles as a HubSpot but it’s literally 5% of the price at entry level so was perfect for us when just starting out.

Pros

Easy to use, automation is very powerful and the price is cheap to start with and scales with your business. Excellent self help resources and very responsive customer service

Cons

Using ‘groups’ and ‘segments’ was confusing - I still don’t know the difference!

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Too complicated

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Price - I needed email automation and HubSpot was £600+ per month for what I needed

Review Source

PO

Petra O.  
Creative Communications  
Religious Institutions  
Used the software for: Less than 6 months

### "An improvement, but could use a little more improvement!"

March 21, 2023

4.0

Using MailerLite has given me the ability to create weekly email newsletters with content pulled from our main source of news and updates - our website. It has some flaws that make it not a totally seamless and automated process, but with some workarounds and patience, it does what we need.

Pros

Migrating to MailerLite was an easy decision after seeing the possibilities available with RSS. It integrates fairly well with Webflow, pulling content for email campaigns from collection items in our website.Creating a campaign is pretty straightforward, and the design is modern and clean, which I really appreciate. Our emails don't go into spam either! That's a great success.

Cons

1\. The RSS blocks, while an improvement from Mailchimp, still cause problems. They don't update/refresh according to the feed URL for about an hour, which makes sending a campaign at the end of the day hugely troublesome. It affects the purpose of RSS - automation - by making me manually add or update items. You also can't tell it where to source the author and category fields, which has made them useless. The feature article layout also displays wrong in my emails (not others, thankfully).2. Customer service. I have had great customer service - like today: prompt and helpful. But unfortunately, regarding the RSS block feed refreshing problem, I haven't heard from customer service in over a month. I was not given clarity on whether the issue was being worked on or any timeframe for a resolution. I also tried to post the problem for some advice in the Mailerlite Facebook community but the post was declined by admins with no feedback on why.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was clunky and wouldn't automatically resize or fit RSS images.

Review Source

MM

Miguel M.  
Networker  
Marketing and Advertising  
Used the software for: I used a free trial

### "MailerLite la Mejor Opcion"

October 11, 2022

5.0

Como dije en lineas anterioires la buena recepcion de mis envio y que no se dirige a la bandeja de spam, que fue el motivo principal que cambie de autorespondedor.

Pros

La buena recepcion a mis suscriptores de los envios, su facil manejo y su excelente soporte al cliente, justo hoy dia me contacte por chat en vivo en espanol y una senorita llamada \[CONTENIDO SENSIBLE\] me atendio de maravilla y me soluciono al instante todas las preguntas y dudas que tenia.

Cons

Lo unico que todavia no han colocado es cambiarlo al idioma espanol, pero me dicen que pronto sera.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Todos los envios de mis correos llegaban al spam.

Review Source

VR

Verified Reviewer  
Affiliate Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "The perfect tool for small business owners or just anyone who is about to start"

June 30, 2021

5.0

Pretty happy with the product, helps me to do what I want to do without getting in the way all the time

Pros

This SaaS has everything an average user would want. It is perfect for small companies or folks who just want to set up a newsletter easily, without all the additional hustle of getting to use with the 100 of features the other platforms give you. I have tried and used for short periods a lot of them and I have found MailerLite to suit best my needs. It has free version of up to 1000 subscribers, Email builder, automations, site and forms builder in the free version. What more could I ask. It's more than enough to test out my idea, see if it will bring in some profit, and if it does I'll happily go on for the paid version.

Cons

Well I was trying to use some HTML code in one email but I could get it work for the life of me. I'm not a programmer by any means but I know how to deal with code, and HTML in particular. I was really frustrated and somewhat angry. As a last resort I mailed the support (I almost never do it because, they never give me any good advice, not MailerLite, but all support as general). here it wasn't the case, the agent pointed me out what I had to use and it did the job. Other than that I really haven't had any other issues. Gave it 4 starts, because it's my only contact with the support and really don't know more than that.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Drip](https://www.capterra.com/p/164933/Drip/)[Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/)

Reason for choosing MailerLite

The free trial gave me the possibility to get feel of the product and see if it was really what I was looking for.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too many options, too complicated, too expensive and a lack of adequate free trial

Review Source

Response from MailerLite

July 1, 2021

Thank you for sharing your experience with us and giving us some feedback regarding the HTML code issues.

Shayne H.  
Director of Sales  
Internet  
Used the software for: Less than 6 months

### "Every Start-Up's Sidekick!"

April 7, 2019

4.0

I am a Marketing Specialist by profession and software/tools like this make my job so much easier, for which I am very grateful! I recently stumbled upon MailerLite when I was building my E-Commerce website. Previously, I used to use MailChimp (Also a great tool and I currently use it only at work). Mailerlite seamlessly integrated with my Shopify Store and gave me so much power over my marketing strategies. In my opinion, it's the best E-mail Automation tool out there, with much more options and customizations that can help you craft powerful newsletters, landing pages, etc.

Pros

1) Highly Optimized And Responsive: MailerLite helps me to design and create newsletters that look amazing on desktops, tablets, and mobiles. 2) Design Capabilities: It's safe to say that the design capabilities that MailerLite gives you are far better than any other similar product in its segment. What I mean to say is, the "little things" that MailerLite allows you to do can add significant value to the way you market! For example, there are a number of templates that can enable you to have "buttons" attached to an image (Perfect CTA's by the way). Also, there are several heading options for my newsletters where I can have my company name and logo or either one at the beginning of them. These, of course, are just a few examples I could think of straight off the bat. 3) Easy Integration: Connection my domain with MailerLite was a lot easier than I expected - with a swift and seamless integration process. 4) No Learning Curve Required: MailerLite is incredibly simple to use and it won't take you long to get the hang of it. 5) Affordability: The title of my review says it all! MailerLite is a blessing for startups on a budget who don't have money to throw around. There are 5 different pricing models that include one "freemium" version as well. However, if you are using it for business purposes, I suggest you use their starter plan that will unlock all features and allow you to send unlimited emails. Remember, looking professional is key!

Cons

1) Slightly Laggy: MailerLite can occasionally become laggy and starts freezing when you import a lot of contacts. Now, I don't really know if this is due to my hardware set up (which is quite recent), but I've asked around and I've gotten mixed opinions about this. 2) Customization Options: It would be really great if MailerLite introduces some more Landing Page customization options in the near future. Whatever be the case, it's still the best E-mail Automation software, in my opinion.

Review Source

CS

Cristina S.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Cliente contento"

February 9, 2024

5.0

Tuve una experiencia muy agradable a pesar del nivel de estres que tenía cuando no me funcionaron algunas cosas, pero el asesor me ayudó y me sentí acompañada durante la creación de mi landing page, pesé al inicio que era muy dificil por que en el emrcado la creación de una landing es un poco costosa y yo tengo 3 días de estar construyendola y me economicé algunos $$. jaja

Pros

Apesar que soy nueva en este oficio de los productos digitales, Mailer lite me lo hizo mas fácil, porque todo lo que no sabía el asesor me ayudó incluso hasta lo que no podía explicar y lo mejor hasta me hizo analizar una situación en especial. son geniales.

Cons

los problemas que tuve con los videos, igual como me urge no lo pude resolver lo revisaré mas tarde.

Alternatives considered

[Titan Email](https://www.capterra.com/p/195493/Titan-Email/)

Reason for choosing MailerLite

No me gusto, es muy tieso, muy cuadrado a parte muy costoso

Switched from

[OBS Studio](https://www.capterra.com/p/164144/OBS/)

Mucho enredo, mucha complicación tiene muchas funciones que más bien se hace enredado.

Review Source

MB

Margaret B.  
Executive Director  
Philanthropy  
Used the software for: 1-2 years

### "Best Email Delivery Product"

July 6, 2022

4.0

We are able to deliver a lot of work to our subscribers easily and reliably. Whether we have time to preplan a piece, or need to push a message out quickly, we are always able to get this done easily through Mailerlite. The software is an asset to our work.

Pros

We were able to move from our other platform and set up on Mailerlite quickly, even though we have a low technical IQ. Very intuitive and a lot of great help articles and videos. However, when we are stumped, the chat support is excellent. Quick and immediate responses. Always helpful even when it is our error.

Cons

We would like more design flexibility for the emails, landing pages and websites. We do not have an html background, so rely on the prebuilt blocks and templates for most of our pieces. However, what is prebuilt is really good.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing MailerLite

Our computer tech company recommended Mailerlite and we really liked how the product functioned in comparison to other platforms.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was not as easy for us to use. When we learned they were censoring their clients messages during the 2020 election, it made the decision easier for us to leave, as we wanted to work off a platform supported by a company that focused on providing a good product, and not political agendas.

Review Source

Response from MailerLite

July 13, 2022

Thank you for leaving such a thorough and helpful review for us, Margaret. We're glad to hear that it's been feeling intuitive setting up MailerLite and that we've been helpful when needed.

VR

Verified Reviewer  
Business Owner  
Publishing  
Used the software for: 1-2 years

### "Well priced email automation for beginner email marketing"

March 27, 2024

5.0

I'm happy with MailerLite experience. I had good support and they reply fast. I had some misunderstandings with them, but the communication about it was done with care.

Pros

At the moment of signing up the offer was better than competition, pricing is good too. There are all the basic to medium features someone would need to set up automated email campaigns with low cost entrance, that includes hosting and editor for landing pages.

Cons

Pricing has increased during my time of using it, and new competition appeared with better cost to features ratio, where you don't really pay monthly, but it depends on number of emails sent. So it depends on what type of pricing you need and how many emails you send.

Reason for choosing MailerLite

MailerLite has good pricing, but at this moment I'm not sure if I would build campaigns with them, there are alternatives at similar pricing point and some are cheaper.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

ConvertKit was too expensive, the differences in features were minor at that time.

Review Source

OM

Oliver M.  
Network Administrator  
Management Consulting  
Used the software for: 2+ years

### "Why MailerLite is the best. Automation at its best."

October 6, 2023

5.0

Legit. I celebrate MailerLite in writing. It has given me a wonderful moment so far. Am determined to keep using this scalable email marketing software.

Pros

What impresses me most is the reporting: it is detailed, live and reflects right on the dashboard which gives me as the user an early catch on the most resent trends. Being linked to AI generated services, MailerLite is a key component to future compatibility. The tool is generally fantastic.

Cons

MailerLite is a clean software. Very reasonably priced and easy to use. Has the most user friendly dashboard.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Being more of AI powered technology, MailerLite stands a larger ground to future use. I go with what assures me future advantages.

Review Source

MCS

Mirela Carmen S.  
Coach  
E-Learning  
Used the software for: 2+ years

### "MailerLite is the best!"

March 21, 2023

5.0

Pros

We are using MailerLite for already 4 years and we are more than pleased with it's functionality. Being so intuitive we never had any issue on designing our email marketing campaigns.BUT... the favorite part is MailerLite's Support team. They are doing such a wonderful job and are always so supportive and helpful! The best ever!!!

Cons

I don't have any cons. MailerLite is the best!

Reason for choosing MailerLite

MailerLite is the most intuitive and has the best price. Moreover, when I did my research... I found only 5star reviews and good testimonials.

Review Source

SM

Sabrina M.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "I find MailerLite reliable!"

December 4, 2022

4.0

The customer service is top-notch. The reliability of MailerLite makes it worth it. It gets your mail to your recipient! I cannot say that with certainty concerning Kartra, Active Campaign or even other companies I've paid 3x as much. I love how easy it is to create landing pages! Great software! \[SENSITIVE CONTENT\] gave me excellent customer service!

Pros

Reliability is everything when you invest in Facebook ads and need all the links to work! I highly recommend!

Cons

I do not like the new combination of features. The top-tier package has ONE feature I want and I would not use the other three, so in moving from Mailerlite Classic to 2022 Version, I lost some of my features like the favicon! Oh well, I did get to remove the mailerlite from my pop-up! So that's a good balance.

Reason for choosing MailerLite

It totally worked when I launched my campaign. I had issues with the email on Kartra and the landing page on Active Campaign and Sams Cart.

Switched from

[Kartra](https://www.capterra.com/p/184946/Kartra/)

I was offered a deal to switch.

Review Source

Robert S.  
Owner  
  
Used the software for:

### "take care with mailerlite"

September 2, 2014

1.0

Take care with mailerlite, they want to pay them in advance and after 3 ,4 month they change the rule. I work with them i pay them 1000 $ in advance and after 4 months my email campaign do not go into clinet inbox. i have every month problem with them: in one month do not work unsubscribe system, in one month do not split correct in groups and in the last period they do not deliver email to inbox. i create different email address n different public email services and i put in the list o and the email do not arrive in inbox (they change the algorithm, because in first 2-3 month do not have this problem). based on that after 5 months i told them that i do not want to use their service and i want money back for the period that i do not use it, and they told me that they do not refund money (when i discuss with them before to pay them they told me that they will give me money back if i do not not have spam more than 0,1%, if they do not block my account and other rules and i respect all that rules). They consider 100.000 emails plan only unique email, so if you add email and people unsubscribe you cannot add other subscribers ,so in few months you pay for 100.000 subscribers and will have only 85.000, but you pay all year for 100.000. they change the rule after i pay, after 2, 3 months. I use this kind of service for long time but mailer lite is the worst and unprofessional service that i use. If you want to work with them be careful with them because it is not trustful. They take you money and after 6 month, this is my case, they will told you "we re sorry that you are not satisfy by our service but we will not refund your money". If you choose them you will loose money, so choose carefully.

Pros

small price

Cons

a lot of problems with the platform, they change the rule after some time, they are not trustful

Review Source

Response from MailerLite

September 18, 2014

Thanks for your comment. I would like to note that deliverability depends not only on our servers, but on client's domain reputation, newsletter and it's content etc. So we always react to all requests and try to solve all problems together with our client. As for the refunds - it's correct, we do not provide refunds, especially when client was using the system and sent a big number of newsletters via us. And you've misunderstood something, because we could not tell such thing as " they will give me money back if i do not not have spam more than 0,1%, if they do not block my account and other rules and i respect all that rules". The last thing regarding the plans: we count subscriber to your plan's limit when the first newsletter is sent to that email address. We allow 100% unlimited newsletters sending so it's fair enough that we have limits for unique subscribers used during the billing period. All in all, problems can always be solved together if both sides are interested in this.

Nebojsa D.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Best value for money"

June 16, 2022

5.0

For us, MailerLite is the basic software for our own marketing.

Pros

Very kind and fast support. The software is easy to use, but if I get stuck there is help

Cons

The campaign resend feature may show total results outside of individual campaigns

Reason for choosing MailerLite

easy-to-use and fast software

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We need easy-to-use and fast software. It doesn’t have to have a lot of features

Review Source

GL

Gitte L.  
Business Owner  
Hospitality  
Used the software for: 2+ years

### "Affordable Email Marketer"

March 31, 2023

5.0

This is a great tool to sell digital products, integrate your Shopify store, offer paid newsletter subscriptions, create blogs, and automate targeted emails!

Pros

You can use this software for free for up to 1000 subscribers, how amazing! It features a drag-and-drop editor, 10 different landing page options, and different options for signup forms and pop-ups.

Cons

I use the free service so I can not complain! Everything works perfectly, the analytics could be improved, but again I am on the free version.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

Beth Champion M.  
Songwriter & Songwriting Coach  
E-Learning  
Used the software for: Less than 6 months

### "So much for so little!"

September 8, 2021

5.0

Love it!

Pros

I was hosting my website & CRM in Kajabi, but the price was killing me. When I switched my e-courses over to another platform, I needed a website & email manager. I looked at a bunch of options, but the price got super high super fast. And the ones with a "free web builder!" were SOOOO limited that it would be impossible to build a decent-looking website with it. Then I found MailerLite! GREAT email and contact management & automations. SUPER easy web builder that actually rivals Kajabi and the big guys for like $10 a month (!). And when I got stuck, their support chat has always been super fast, super friendly, and usually just fixes my problem from their end in a couple minutes! I cannot say ENOUGH good things about this software.

Cons

I wish there was native integration with SamCart, but that's not MailerLite's fault. :) I wish a couple more things were customizable in the web designer -- but it's still way more than what I expected for the price.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Price, flexibility, ease of use, modern and good-looking templates for emails & sites/landing pages

Switched from

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Kajabi was too pricey for where my business is right now. It was like using a chain saw when I really needed a good butter knife.

Review Source

Response from MailerLite

October 4, 2021

So lovely you found us, Beth! And very glad to hear that our features have met your expectations. Thank you foo taking the time to write this review.

SIC

Sílvia Isabel C.  
E-mail Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simple, practical and intuitive"

February 8, 2024

4.0

Simple, easy, with fantastic technical support. Very positive experience.

Pros

It's super intuitive, perfect for anyone starting a business. It allows you to enjoy several features even in its free version.

Cons

The reports could be more complete, especially for subscriber management. And automation, in advanced plans, should be more complex, allowing for more flows.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)

Reason for choosing MailerLite

The cost-benefit ratio. More features at a lower cost.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The free version was more limited and the paid version was too expensive for the features it provided.

Review Source

Roland D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great, flexible service, with excellent support"

September 11, 2021

5.0

Used them for years now, and recommend them to all my clients

Pros

Easy to use with lots of features usually only available with expensive services.

Cons

Going in and out of the drag and drop editor can sometimes be slow.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

Price for what I need. I use the others, too, but as an author I don't need the advanced features that the others provide. Mailerlite is quite advanced enough unless you're selling big ticket items .

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More flexible, easier to use, and all for less money (a lot less).

Review Source

Response from MailerLite

October 4, 2021

Love to hear that you're enjoying being with us enough to recommend us, Roland! Paying it forward is the best way to go.

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 2+ years

### "Friendly Outside, Harmful Inside"

December 20, 2018

1.0

This company has not characteristics of an International company. Don't put your eggs on their basket. Avoid mailerlite!

Pros

When you start everything is friendly and welcoming, but anticipate unpredictable and contrary to agreement behaviour.

Cons

After two years of working as a loyal client and putting all of my company eggs in mailerlite basket, exactly after a week I paid them for the third year subscription, they shocked me with stopping my account. No description, No evidence! I had developed all of my company email marketing solutions on mailerlite. My lists, contents, forms, graphics, staff training and much more had established based on them. The reason was clear, they have good interface and reasonable price. But one day I noticed that they have closed my account while I had renewed my account a week before for one year. No reason, No refund! I contacted their support and asked them for the reason many times. No reason except manager decision! I continued contacting with support, but after all they closed the doors of online chat to me, the only way of connecting them. I tried to find their headquarters and discuss them the situation, again no address or contacting way to headquarters. After more than one month, I am yet confused with their behaviour. Thanks Capterra, I noticed that there are many people with same experience. And again thanks Capterra, after all I could satisfy myself with putting a review here and elsewhere in the world! I never forgive this company for its non-professional behaviour and will continue preventing people using mailerlite service wherever and whenever I can. Avoid mailerlite! One day they will ruin your developments and grab your money!

Review Source

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