# Page 17 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 17 - Reviews of MailerLite

## Showing most helpful reviews

Showing 401-425 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Management Consulting  
Used the software for: 6-12 months

### "A great tool for more customizable newsletters"

May 30, 2024

5.0

Pros

MailerLite is easy to set up, and the customization ability is better than that of other tools like Beehiiv. It links up well with other tools like Zapier.

Cons

The landing pages can look clunky, and integrating with my website was challenging —though it was finally achieved with a Zapier workaround.

Switched from

[beehiiv](https://www.capterra.com/p/249823/beehiiv/)

MailerLite was far more customizable in terms of newsletter formatting.

Review Source

GD

Gretchen D.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Amazing Value"

June 14, 2023

5.0

Pros

It's incredible what Mailerlite offers for free or low cost. It's so easy to use. Our weekly blog post emails to our clients have an over 40% open rate thanks to MailerLite. Nice to have an RSS feed.

Cons

There's nothing I don't like about MailerLite. Previously I was with the competition. This is less expensive and easier to use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Recommendation from someone

Review Source

DM

Dineen M.  
Owner  
Publishing  
Used the software for: 1-2 years

### "MailerLite is a Key Part of My Brand and Communication"

October 5, 2022

5.0

I love MailerLite. I've looked at and used other platforms, but ML is the best in my opinion. It has all the features I want to make my brand and products look professional and appealing. It's intuitive to use for the most part, and does so much for me and my readers.

Pros

As a graphic designer, I love the ability to create beautiful and organized emails.

Cons

Sometimes it's hard to figure out the automations in setting them up, but customer help has been a life saver. Most of the time it's been things I didn't understand yet. The only thing I wonder if it's possible would be to assign multiple inroads (forms, landing pages, etc.) to one automation, instead of having to duplicate and direct for each one. Just makes the automation a bit confusing to keep track of it all.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Didn't like the way it functioned or the design options. Too limited.

Review Source

Response from MailerLite

October 10, 2022

Hi there Dineen, super great to hear we're part of the tools you use for branding and communication. I totally understand you, automation can feel somewhat overwhelming at times - but are great time savers once setup. As for your questions, it is possible as, can use the same group for all forms, landing pages etc., and you can use an automation with a trigger "when subscriber joins a group" with just 1 group that all the multiple inroads are using. Hope this make sense, but if you have more questions, feel free to reach out to our support, and they're able to help you out with this :)

ED

Ellen D.  
Community host, trainer, coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "I am very happy with MailerLite"

August 2, 2021

5.0

I don't know yet how much clients I will reach with this MailerLite program, because I have just started. I have every confidence that it will be great, because I am so proud of what I made that I will shout about my business from every rooftop I can find.

Pros

During these last few weeks, I have built my own website, two landing pages, and I created several e-mail campaigns for my own business. Normally I don't like doing these things, because technical stuff is not my natural habitat, or talent . However, I loved using MailerLite! I learned to do everything myself just by watching the videos in the MailerLite Academy. I could follow every step and do it myself. MailerLite is very user friendly. Even more important, when I make something, it looks great. Now I am really proud of what I have created. When I had a question, I just asked a question to the support team and they are very helpful, and nice. I can definitely recommend MailerLite to everyone!

Cons

There were only 2 minor inconveniences in the software, that had to do with the header, and with links to photos in an image-grid. I have asked the support team for help and they did great.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

I don't like Getresponse at all. It is not user friendly, and it doesn't look good. I hated having to do the work to create a campaing in Getresponse. In MailerLite it is so much easier. I created my first mailing campain within 3 minutes! And I created the website in only a few days.

Review Source

Response from MailerLite

August 5, 2021

We are super proud of you too, Ellen. Amazing that you are ahead with the MailerLite Academy. We're glad to have you onboard in our community, and we're keeping our fingers crossed for all those clients to pour in.

CS

Cidney S.  
Author  
Publishing  
Used the software for: 6-12 months

### "Great features for the cost"

October 19, 2023

5.0

I'm loving how easy MailerLite makes it for me to stay in meaningful conversation with my customers.

Pros

My favorite things about MailerLite would be the ease of the automations, the flexibility of the surveys and ability to create custom fields, and MOST OF ALL, the awesome customer service when I need help figuring out what I've done wrong, or what I need to do next.

Cons

Every now and again, I'll get a message or question I don't know how to answer, but I just ask the chat help and get great answers.

Reason for choosing MailerLite

Price and ease of use and great customer service.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I'd heard great things from others who made the switch.

Review Source

MK

Michaela K.  
Interior designer  
Design  
Used the software for: 2+ years

### "MailerLite = everyday online colleague in online marketing"

October 25, 2022

5.0

Great experiences, I am happy I started with MailerLite instaed of other tools.

Pros

MailerLite is easy to use for everybody. When I need help, I check tutorial videos or contact support which is always ready to help. It helps especially beginners to start with online marketing. Even free version is great to use, and I am looking forward to use even more features when my client database grows.

Cons

1.) less explanation (advantages and disadvantes) about using personal domain instead of free plan domain (subscribepage.com) and expecially when I cancelled my paid plan for a couple of months and the necessity to set up DNS records adter renewal of paid plan... 2.) I problably need more tutotials about tag using in MailerLite

Reason for choosing MailerLite

Good ratio price versus number of subscribers, and a lot of features ready to use in smaller plans too.

Review Source

KK

Kaiko K.  
Creative Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Customer Service makes all the difference"

October 28, 2022

5.0

The major difference that I have found after using almost all of the emailing platforms is customer service. My initial experience with Mailer Lite was amazing. (Thank you, \[SENSITIVE CONTENT\], for all your assistance) We were trying to set up a landing page and were having a few issues getting it to work properly. \[SENSITIVE CONTENT\] assisted us quickly and effectively, helping us get going without delay. This level of customer service is awesome! If you have used any of the other platforms, you know that getting someone to just reply to emails is frustrating enough. I am really happy that we made the switch so far. I'm looking forward to MailerLite's continued updates.

Pros

The product is easy to use and set up. As far as transfering from another platform, they helped make the process painless. Very straight forward.

Cons

There are a couple areas that I would like improved, such as the campaign dashboard. It is a bit confusing at first to know what is an active or scheduled campaign - for example, 'scheduled' might be a better term than 'outbox'. But those are minor cons. Hopefully, as MailerLite becomes more popular, I am hoping that there will be a more seamless integration with other major social and shopping platforms like: Link.tree, Shopify or Big Cartel. Using Zapier is fine, but would rather have everything integrate more seamlessly.

Reason for choosing MailerLite

Initially, it was all pricing. Also, the transparency on pricing as we grow. We could budget out our growth with the platform so it's not a surprise.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price.

Review Source

Emilio R.  
Dir comercial  
Railroad Manufacture  
Used the software for: I used a free trial

### "Campaña de mailing"

May 3, 2023

4.0

Tuvimos varias campañas de marketing con esta herramienta y nos fue muy util talvez por la simplicidad de las mismas.En resumen, aunque MailerLite ofrece una gran cantidad de beneficios para las pequeñas empresas, también hay algunas limitaciones que deben tenerse en cuenta. Sin embargo, para la mayoría de las pequeñas empresas, las ventajas de la plataforma superan ampliamente las desventajas.

Pros

Facilidad de uso, precios muy alcanzables, automatizacion de marketing, segmentacion de listas de correos y un buen servicio al cliente

Cons

Plan gratuito limitado, plantillas limitadas las integraciones con otras herramientas de la empresa tambien puede verse compactas. Tambien se ven limitadas las funciones avanzadas.

Alternatives considered

[Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)

Reason for choosing MailerLite

Por precio y costo beneficio

Review Source

SS

Sherry S.  
Author/Speaker/Radio Host  
Broadcast Media  
Used the software for: 2+ years

### "MailerLite is the easiest to make look look professional"

October 14, 2022

5.0

Support is so helpful. Especially Denise!

Pros

I think the coolest feature is the video block that lets you choose from a static photo to a boomerang sort of reel to capture people's attention.

Cons

In the beginning, I didn't have something authenticated and lost subscribers. Make sure set up is done properly. This probably happens on all platforms.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp automation was not good back then.

Review Source

RS

Rachel S.  
Equestrian Mindset Coach  
E-Learning  
Used the software for: 2+ years

### "Excellent beginner platform for email marketing if you're just starting out"

May 10, 2024

4.0

Overall my experience with Mailerlite has been great, it'd helped me grow my business, learn more about email marketing, and i've used almost all of their tools in some aspect or another to help my subscriber base grow and my sales along with it.

Pros

I have been using Mailerlite for about 4 years in my business. It's been a phenomenal platform for me to learn about email marketing on. It's quite user-friendly and easy to learn. It offers great features that can serve as double duty for your business such as landing pages that convert leads. I love their automations and use numerous automations in my business. They have been a game changer for my business and allowed me to give a more personal touch to my subscribers as I have multiple welcome email sequences that can slowly introduce my brand and myself and also lead to a soft sale.

Cons

I do find Mailerlite can be a little glitchy sometimes, especially in their drag and drop email builder, I wish the developers would make it more streamlined. For example the side menu seems to disappear and to add an additional block to my email, I need to duplicate a block and delete the duplicate in order to bring up the menu. They also recently did a major conversion/upgrade from mailerlite classic to their new version and I thought they could've made the transition more seamless and less on their customers to do, as we had to migrate all of our own data. However if you're new to mailerlite that wouldn't pose a problem to you.

Reason for choosing MailerLite

I really like the interface of Mailerlite and how easy it is to navigate, i've used other email marketing programs previously and I found them much hard to navigate and understand, so if you're new to email marketing their aesthetic is pleasing and easy to follow.

Review Source

IP

Ioni P.  
Business Coach  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great product and even greater customer support"

February 20, 2023

5.0

I love using mailerlite, it is so freaking easy to use, especially if you have a small business and dont want to waste hours figuring out new features. Also the staff helping you with questions are excellent, i think its my favorite part of paying for the service, as i feel that if after ive diy-ed an issue myself and im totally stuck, that at least there are kind, helpful and positive humans behind the platform to actually support me in real time. This is by far the most valuable feature i feel, as it makes me feel confident that i wont be left to suffer if sh\*t hits the fan ahah. And they are very positive and helpful, thank you Mailerlite team, you really do stand out in how customer service should be done nowadays where everything is human-less

Pros

I love the easy of use with mailerlite to manage my email campaigns. I also really appreciate the templates for both emails and landing pages as it makes it easier to modify to my needs.

Cons

Id like to see all my emails tracked per campaign in one spot, without having to click through hoops to find/see who opened what. That would be the most useful feature for me.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

there was a glitch with my account and mailchimp customer service took way to long to reactivate my account and that day i was onboarding a new client. i really wanted to onboard her in a way that is professional, and when i reached out to mailerlite the team helped me so fast. then after that, the features made it so much easier for me to stay and switch to the paid version very soon. it was a no brainer for the value i received, both from the free features and the customer service which right off the bat impressed me.

Review Source

KA

Kevin A.  
EverythingAllTheTime  
Publishing  
Used the software for: 2+ years

### "Great mailing system"

June 22, 2022

5.0

A great overall package that's made a real difference to our scope and reach. Particularly helpful are the automation and modal options for signups. Great reporting too!

Pros

This is an easy-to-use, easy to setup, and easy to maintain system, that doesn't cost the earth for smaller businesses. Great set of features with easy mail construction tools, and some great visual features for better email appearances. Also has easy database management and personalisation tools.

Cons

Not much. Pruning and managing subs database is always painful, but not particularly more so in MaileLite. The builder is goog, but could do with some more specialist modules relevant to book publishers, perhaps.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Mostly price-vs-customer database size, but available features was abig part of our decision, with MailerLite offering more features for construction, and ease of use for our less-tech savvy staff.

Switched from

[YMLP](https://www.capterra.com/p/210547/YMLP/)

YMLP was a bit outdated, and didn't offer the features and visual quality of MailerLite.

Review Source

KH

Kim H.  
Marketing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "We love MailerLite"

October 4, 2022

5.0

It has been brilliant. We use it every day and have over 50 accounts. The customer support is brilliant. Very quick to respond and very helpful

Pros

Importing subscribers, organising lists and groups. The design function for emails and landing pages

Cons

Setting up ML accounts is quite a lengthy process compared to similar software

Reason for choosing MailerLite

Personal recommendation.

Switched from

[SugarCRM Mailchimp Integration](https://www.capterra.com/p/232687/SugarCRM-Mailchimp-Integration/)

Lack of customer support made me look for another option and a friend recommended MailerLite. We haven't looked back. I will ALWAYS recommend MailerLite.

Review Source

LD

Leslie D.  
Business coach  
Education Management  
Used the software for: 1-2 years

### "The best !"

November 11, 2021

5.0

Pros

I like how easy to use it is, the dashboard and the ability to switch from one account to another. I like that there is a forever free plan for beginners that has every thing needed to get started and grow a business or community. I have tried many other platform before and ended up with disappointment until I found MailerLite.

Cons

I would definitely love to have a mobile app, that would better to prepare my emails from everywhere. And also more integrations with other plateforms please I am thinking about groovefunnel, trello, calendly, integrately, intregamote it would be so grate.

Review Source

Response from MailerLite

November 18, 2021

Hey Leslie, you're the best! That's some great feedback you got about new integrations. I will definitely share this with the rest of the team. You can also go into your profile section and click on "feature request" - here you're able to put in a request or upvote one that has already been made. This way we can see what type of features/integration are important for our community.

JM

Jim M.  
Head Honcho  
Writing and Editing  
Used the software for: Less than 6 months

### "If you are a freelancer, this is your choice"

August 27, 2021

5.0

My business coach recommended MailerLite (which she uses) over a more popular program used by the big guys. I found it easy to install, but had some difficulty getting notifications working - even after working on it for many days. The next time I got an email announcement from MailerLite, I hit "Reply," and described my dilemma. Within an hour, I got a response, asking for more specifics. I described the problem a little more and, a few minutes after that, I got an email that walked me through the solution, step-by-step. Problem solved!

Pros

It seems to have been designed for small businesses, or freelancers like me, working strictly remote.

Cons

The only thing that comes to mind would be if they sent over the old nun who used to rap me on the knuckles with her ruler, when I wasn't focusing on a task the way she told me to. Everything I've needed so far is in the excellent tutorials and help systems - sometimes waiting for me to rap my own knuckles and find it (I've found broken rulers can be replaced cheapest on eBay, if you buy them used . . .).

Reason for choosing MailerLite

Highly recommended by business coach, who makes a lot of money for her good ideas.

Review Source

Response from MailerLite

September 8, 2021

I'm definitely getting Head Honcho vibes from you, Jim. This has been by far my most entertaining review yet. I had to read it a bunch of times, just to get all the glorious remarks you are leaving. We try not to work with nuns by the way, but if needed we will use all of our resources. I would love to give you a little gift from our end - so feel free to reply to me, so we can get in touch, and you can meet more people from the team.

SJ

Slade J.  
author  
Publishing  
Used the software for: 2+ years

### "My favorite email marketing platform for authors"

February 10, 2023

5.0

I have used 5 different email management systems over the past 15 years. Mailerlite has the most functionality for the best price with great ease of use.

Pros

Mailerlite offers a full feature set without limitations on the free version, and grows only as your list grows. Automations to deliver a free ebook is the primary list building magnet for all authors, and you can set this up from the beginning with a new account. The templates makes it possible to build visually compelling emails that look great without a need for coding. Their support staff are always friendly and helpful.

Cons

All software has a learning curve. Email automations are complex. Mailerlite still makes this easier than other comparable products.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

ConvertKit is too expensive.

Review Source

CN

Cynthia N.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Migration to Mailerlite quick and easy."

April 18, 2022

5.0

Fantastic overall.

Pros

I'm brand new to Mailerlite and have been so impressed...the tutorial videos and support are incredible, and I was confident enough to try DNS things I've never done before. So much simpler than my previous email service provider. Very happy I decided to make the move!

Cons

Slight learning curve as it's quite different from previous service provider, but the tutorials are great. Once learned, so much more powerful and manageable.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

The power of segments and groups, drag and drop capabilities for composition. Awesome.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost was a factor, but primarily ease of managing multiple groups and sources for sign ups. Mailchimp was complicated for that. Also, Mailerlite only charges once for a subscriber no matter how many groups/segments they are in. Great!

Review Source

Response from MailerLite

May 3, 2022

this is amazing to hear Cynthia and well done testing yourself with new challenges on features you haven't worked with just yet. We're super proud!

TO

Tracy O.  
Business Owner  
Design  
Used the software for: 1-2 years

### "Reliable and Easy to use"

June 21, 2022

5.0

The problem I had with email marketing for my clients was they were petrified to go into the system and create a newsletter themselves. Now with MailerLite because it is SO user friendly, they are eager to do their own email marketing. The templates make it to easy to design professional and high converting emails.

Pros

MailerLite is easy to ue even for those who are tech challenged. They have amazing support and ther are tons of helpful tutorials by them on you tube so you can easily figure anything out. It works great for my clients using WooCommerce as we use it to market to their subscribers with high conversion rates.

Cons

I think in the beginning as with most techy software, it is challenging but only for a short while. With all the tutorials they have, everything is very clearly explained and demonstrated.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I found Mailchimp clunky and difficult to use. My clients did not enjoy it either. MailerLite seemed to work better with WooCommerce too.

Review Source

JL

Jérôme L.  
Digital Marketer  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool and good support"

April 12, 2022

5.0

Great tool and, very important, excellent support over the chat. Every agent I've had the chance to chat with have always been very polite and knowledgable. For me, support is has important as the tool, so I give them 5 stars for that!

Pros

I love how easy it is to create a campaign and track it. I use custom templates and I can write code the way I want to. The automation tool is simple, as well as builing subscribers' forms. I can even setup landing pages if necessary. The Contacts section is also great and I can build segments very easely. I love Mailerlite!

Cons

About everything is great, including documentation! If there is one thing I thing that could be improved is the reporting interface, because I would like to see the clickthrough rate from those who opened (rather than from all those who were sent the campaign).

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The plan included options and the high price.

Review Source

Response from MailerLite

April 19, 2022

Thanks a bunch, Jerome. You'd be glad to here we have also launched our New MailerLite that dives deeper into reporting as well. https://www.mailerlite.com/blog/introducing-new-mailerlite

MČ

Mihael Č.  
Projec Manager  
Arts and Crafts  
Used the software for: 2+ years

### "Feedback"

June 23, 2023

5.0

Very satisfied, allso responsive and efficeient help service

Pros

Easy to manage content

Cons

Some fieeld to rigid - i.e. regarding text allignment, size of fields for phots

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Recommendations

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Recommendations

Review Source

WM

Wendy M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Mailerlite is the best, hands down!"

October 13, 2023

5.0

Great!!

Pros

The customer service is amazing. The ease of use is great even if you are not computer savvy. I love the automation function; it is easy to understand and runs in the background. The landing page sites are great for selling your products, and the integration with Stripe makes the process smooth and easy. Oh, let's not forget about the price. So reasonable for what you receive! I love this platform!

Cons

Honestly, nothing comes to mind, and I am not associated in any way with this company except as a customer.

Reason for choosing MailerLite

Mostly, ease of use and price point. Also, Mailerlite is careful in keeping in compliance with recommended email practices which helps me to not make mistakes.

Review Source

VR

Verified Reviewer  
Consultor Tecnico  
Internet  
Used the software for: I used a free trial

### "MailerLite"

November 27, 2023

4.0

En general me ha gustado por lo fácil de usar, la amplia gama de funciones, las potentes herramientas de automatización y su gran variedad de plantillas. Muy buena experiencia.

Pros

Lo que más me gusta es su facilidad de uso. Tiene un editor de arrastrar y soltar muy intuitivo, esto hace que sea muy fácil crear boletines informativos originales, sin tener mucha experiencia. Me gusta la variedad de plantillas disponibles, así puedes encontrar uno que se adapte a tus gustos.

Cons

Lo que menos me ha gustado son los problemas en la capacidad de entrega de correo electrónico. En mis pruebas, he tenido algunos problemas no se si esto ha sido casualidad o no pero se que esto puede deberse a una variedad grande de factores, aunque lo comento por si acaso. Y luego la personalización de las plantillas de diseños aunque tiene muchas podrían ser más personalizables.

Review Source

AB

Arpita B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great option for self employed business owners"

February 7, 2024

5.0

Absolutely love it and been with them for years, sending emails daily to 3k subscribers

Pros

The customer support 9live!!) with a real human, on chat, to sort out any issues is absolutely sensational and the main reason why i continue being with Mailer Lite

Cons

I am on the classic version which can be a bit slow

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

No real service, struggled to understand all the functionalities

Review Source

JC

Joao C.  
Head of Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "2+ years on the platform"

March 8, 2023

5.0

We are using MailerLite for Landing Pages and Email Campaigns with a little automation and so far everything has been working great. We have no issues with blocked emails or spam complaints/blacklisting. Support is great and very fast.

Pros

Easy to use, plenty of campaign templates to choose from. I like the workflow and the interface in Mailerlite. It's minimalist but I have yet to found a feature I needed and couldn't find.

Cons

Form deployment wasn't as easy as I thought (WordPress) but it eventually worked and after doing it once or twice I feel like it's straightforward.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Cost vs Features and again, easy to use interface

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Better interface, easier to use.

Review Source

KA

Kaci A.  
Owner  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Love MailerLite"

March 28, 2023

5.0

I love MailerLite, and what sets them apart from many other programs is its customer service. They ALWAYS respond within 5 minutes and are so helpful!! That alone is worth the money I pay for MailerLite. I also really enjoy how user friendly setting up automations and segments are as well.

Pros

I love the groups and automations inside MailerLite.

Cons

Some of the navigation could be a bit more user friendly. Like, I can't find where I update my default email settings for buttons and links. Stuff like that is hard to find.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

At first it was simply price point, I needed something to get the job done and not cost a ton. But now that I have mailerlite, I love it and would never think to use something different. It gives me everything i need to deliver my email marketing.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is the worst

Review Source

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