# Page 18 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 18 - Reviews of MailerLite

## Showing most helpful reviews

Showing 426-450 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HF

Heidi F.  
Business Ownder  
E-Learning  
Used the software for: 1-2 years

### "Best option, especially for the price!"

August 31, 2021

5.0

Mailerlite has been great for my new business. I like that I can grow with it, starting out with the free version, then by the time I had to start paying I had some income so it didn't feel like as much of a stretch.

Pros

Mailerlite is way less expensive than other ESPs I've looked at but seems to provide the same service. Customer service is also fantastic and they're always able to fix my issues.

Cons

Sometimes I find it difficult to find specific numbers and analytics I'm interested in. I believe there are ways to get there but that aspect is not very easy for me to navigate.

Reason for choosing MailerLite

It's so much less expensive and doesn't seem like the product is much different.

Review Source

Response from MailerLite

October 4, 2021

High five for being with us Heidi! We've also like to share that we've been listening to our users and their feedback on our analytics, so watch out in the future for new things popping up!

RM

Rachel M.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Wonderful Service at an Affordable Price"

February 21, 2024

4.0

They’ve been so great! I’ve been able to do everything I need and not break the bank doing it.

Pros

It offers a lot of features I desperately need, like website setup and management, email subscriber management, email campaigns, landing pages, and more, all for a great cost compared to its alternatives! And their customer service is amazingly helpful when the technology challenged among us get lost!

Cons

I wish I had a bit more control of how the blocks on websites and emails steam into one another, to make it a bit less choppy, but it’s manageable for sure!

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing MailerLite

The price was much easier to swallow and all the features I needed were still available.

Review Source

VR

Verified Reviewer  
Artist-Facilitator, Consultant, Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "MailerLite, I'm a Fan"

August 15, 2022

4.0

It's great overall. No complaints!

Pros

I like that it's easy to use. I like its drag-and-drop templates, and ability to schedule newsletters in advance.

Cons

I'd like to be able to schedule at quirky times like 11:11am, or 2:22pm. At the moment, you can only schedule for every 15th within the hour (example: 11:00, 11:15, 11:30, or 11:45). Also, I wish that there was a MailerLite app, to make it easier to upload images from my phone. Lastly, I wish I could integrate it with my Facebook page without having to have a certain number of followers.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Bluehost](https://www.capterra.com/p/229168/Bluehost/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing MailerLite

MailerLite does one thing and does it well, and for a reasonable price.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

They started taking away certain features. I was also weirded by their merger with...a tax accounting software?! MailerLite seems much more streamlined and focused.

Review Source

Response from MailerLite

August 26, 2022

We love the quirky times! Serendipity <3 Thank you for also bringing some good feedback to us and for sharing your experience.

TA

Tydie A.  
Founder  
E-Learning  
Used the software for: 1-2 years

### "Easy to Use - Switched from MailChimp"

April 1, 2024

5.0

Pros

Love how easy it is to set up email campaigns, track engaged users, and create landing pages. I was really able to customize everything to my business branding.

Cons

Very few cons. One is the pricing. I think it is very akin to other email management providers, just wish it was cheaper. I wish you could track the origin of clicks to a landing page - that would be fabulous. Instead, I used Milkshake for that.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I switched because MailChimp was a bit finicky when it came to creating email sequences, which I found was not an issue with Mailerlite, it was much easier to create email sequences to grow my list.

Review Source

Tomás D.  
Community Manager  
Civic & Social Organization  
Used the software for: 2+ years

### "The most efficient solution I know for campaigns and marketing automation"

September 26, 2022

5.0

Pros

I really like how easy it is to create emails and landing pages with mailerlite. I even paid a dev to configure Mautic for me, but after figuring out the time it would take to overcome all its technical difficulties and the expenses with the email server, I ended up choosing to continue on mailerlite, which I already use years ago.

Cons

The only cons I've seen so far was with the "mlsend" email server that mailerlite uses, which is blocked by my server (locaweb.com.br) and that caused me some difficulty. However, the support responds very quickly and has experienced professionals ready to help.

Review Source

VR

Verified Reviewer  
Founder  
Computer Games  
Used the software for: Less than 6 months

### "A Reliable Email Marketing Powerhouse"

October 27, 2023

5.0

My overall experience with MailerLite has been outstanding. The platform simplifies email marketing and automation, making it accessible for both beginners and seasoned marketers. The drag-and-drop editor for email templates is a game-changer, allowing for creative and responsive campaigns. The customer support is top-notch, with quick responses and helpful solutions to any issues I've encountered.

Pros

MailerLite offers an incredibly user-friendly platform, making email marketing and marketing automation a breeze. The email template creation tool is intuitive, allowing for visually appealing and responsive designs. Pricing is competitive, especially considering the robust features and excellent customer support.

Cons

While the reporting and analytics are comprehensive, they could benefit from even more in-depth insights.

Reason for choosing MailerLite

I chose MailerLite over alternatives because of its user-friendly interface, powerful features, and competitive pricing. Compared to other email marketing platforms, MailerLite stands out as a reliable and cost-effective solution. The ability to create stunning email templates without needing extensive design skills was a significant factor in my decision. Additionally, the positive reviews and recommendations from fellow marketers reassured me that MailerLite was the right choice for my email marketing needs.

Review Source

MS

Michael S.  
Database Manager  
Media Production  
Used the software for: 2+ years

### "MailerLite: the best campaign management software youve never heard of"

September 21, 2022

5.0

Well design, easy on the eye, low barrier to access and easy design tools. There's no reason to use anything else. The perfect solution for the small business

Pros

No-cost option when you onboard and you only pay when you lists grow larger. This includes funnels for automating the channeling of leads through your workflow. This is designed through drag and drop, is highly customizable and utterly brilliant. EVERY small company should use MailerLite for this feature alone.

Cons

MailerLite did everything I wanted it to for the small marketing campaigns I ran, from template design to funnels. I didn't find anything it couldn't do that I needed it to

Reason for choosing MailerLite

Great functionality, steady roadmap of development and good support

Review Source

Response from MailerLite

September 27, 2022

What a treat to read your review this morning, Michael. Thank you so much for sharing your experience with us.

CO

Clare O.  
Self-Compassion Coach & Teacher  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Gratitude!"

June 13, 2021

5.0

I'm just very grateful you know, I work alone, building my coaching business online since the pandemic and so to have such a reliable service and wee helpers really brings a sense of lightness into this solitary journey.

Pros

I have a sense of safety using it. This is because of how it manages my contacts, how it stops me from sending out an email without checking! Reliability. And also having a warm human interface with your team has been a big bonus. I know that's not about the software, but for me, the software wouldn't be any good without their support!

Cons

I'm finding it difficult to add smaller photos and videos with writing around them, rather than taking up a whole section, like on a blog. This might be that I still need to practice? But would love it if that was easier.

Review Source

MD

Michael D.  
Marketing Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Amazing product, amazing support!"

September 4, 2021

5.0

Really good! I also went through their academy which was really helpful!

Pros

The simplicity of the system is great! I support people a lot with small businesses that might not yet have the techy knowledge that they would otherwise need to grow their business. Mailerlite works in a way where if you can draw your idea on a piece of paper, you can likely map it out in mailerlite!

Cons

The survey feature needs a little update to make it a little more option rich, but it's early days and there is a lot in the roadmap! Some more blocks for landing pages would be nice too just so we have more design options.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ManyChat](https://www.capterra.com/p/206636/ManyChat/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing MailerLite

Better price and more features to try out from day one.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Easier to use, more features more integrations, cheaper, and overall just better.

Review Source

Response from MailerLite

September 13, 2021

This is great feedback, Michael - we always appreciate it when the community helps out figure how we can get better for the future. If you need anything from us, just contact the support team, and they're able to help you out in a jiffy.

LM

Lisa M.  
Owner & CEO  
Arts and Crafts  
Used the software for: 2+ years

### "Function meets price perfectly"

October 24, 2023

5.0

ML makes managing my subscribers a pleasure.

Pros

I like how ML is constantly adding new features that are actually useful. The interface is beautiful to use.

Cons

I miss the chat support that I used to access in the old plan, I believe this is now only available in the most expensive plan. It can take a while to access support at times, but once you're throguh to them, they are unfailingly quick and competent in sorting problems.

Reason for choosing MailerLite

The best combination of features and price.

Review Source

LB

Lori B.  
Blogger  
Writing and Editing  
Used the software for: I used a free trial

### "Mailerlite is a great marketing product"

April 22, 2022

5.0

So far I am LOVING this platform. Great customer service, easy to learn and use, and the campaign template are great.

Pros

Just started using this email marketing platform after switching from another. It was very easy to learn and very intuitive. I didn't even have to read their help articles for most of it because it was so simple. Also, love how easy it is to set up segments and groups. My old platform did not even have this option. I can see how this will help me to better target my audience with campaigns and automations.

Cons

Having a bug with accessing a drop down box but the help center was amazing and took over the task for me until I could try another option at home.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Drip](https://www.capterra.com/p/164933/Drip/)

Reason for choosing MailerLite

Price and ease of use

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Didn't have the capability for segmenting and grouping people. Also, not great open/click rates.

Review Source

MR

Michelle R.  
Professional Photographer  
Photography  
Used the software for: 1-2 years

### "Excellent Customer Service"

August 20, 2021

5.0

I've used other email management software and it's always confusing to me. However, the team at MailerLite is easy to contact and always willing to help! They've actually started a new automation for me when the steps didn't make sense, so not only do they fix things, but then they help you understand how to do it yourself. So many companies just send you a video to watch. Sometimes I don't have time for that, I just need things fixed! MailerLite is AMAZING about helping and even explaining things several times it doesn't make sense. I've been using them for over a year now and I can honestly say I haven't met one single person who didn't go above and beyond to help!

Pros

I love the automation, setting up emails, integrating forms...it's all very easy!

Cons

The only thing that frustrates me is bouncing back and forth from the chat window to the automation sequences and emails. I wish the chat window could be open while I'm editing a workflow.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It may have started with cost. MailChimp was free years ago, but then when they started charging they really weren't helpful. This is when I started researching and found MailerLite. It's not free (nor should it be!) and it is worth every penny. When you pay for software or a service but can't make it work properly, it isn't worth it. But MailerLite helps you get everything started!

Review Source

Response from MailerLite

August 24, 2021

Hey Michelle, such kind words you left for us! Thank you so much - I will definitely share this internally with thee rest of the team. They would love to read this as well.

TK

Tobias K.  
Holistic Consultant  
Mental Health Care  
Used the software for: I used a free trial

### "Excelent Customer Service"

June 13, 2022

5.0

We were very grateful for the excelent and fast response of your customer service to set up our campaigns in no time while being in free plan trial period. Thank you very much! Happy to be with you for our emailing!

Pros

The convenient and intuitive GUI. The impressive deliverability scoring received on https://www.mail-tester.com. 9.4 out of 10!

Cons

The use of ordered lists in the content design. Can't define the numbers (1., 2., 3., ...) for the starting point when using severall text blocks with ordered lists.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[CleverReach](https://www.capterra.com/p/148273/CleverReach/)

Reason for choosing MailerLite

It offers you the widest range of possibilites in the free plan. So you have enough time to test and try before moving on to the paid plan(s).

Review Source

PD

Phil D.  
Author  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Professional software that's super stable and not overpriced "

November 13, 2022

5.0

Mailerlite does everything I need it to do plus a lot more. You can also create landing pages and complete websites. It's the best email service I have ever used and I've used many.

Pros

It's so easy to set up and connect with my website. It just keeps working well and I've never had a problem with deliverability. In fact, the deliverability is higher than other services. Support is excellent. I recently had questions about one of the Mailerlite functions. A support named \[SENSITIVE CONTENT\] went out of his way to make sure I got the service I needed. And he was very polite and friendly. Not so common these days!

Cons

Nothing, it has all that I need. I have never had a problem with using it

Reason for choosing MailerLite

There's no comparison of price AND functionality. Mailerlite has a lot more features and they're continuously updating and making the product even more awesome.

Review Source

kO

kirsten O.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Great Value for the Price!"

February 7, 2024

5.0

Pros

I've used Mailerlite for several years now and have been incredibly happy with the features for the value. I've tested almost all of the big email service providers, and Mailerlite is in the top for both ease of use, features, and price.

Cons

The new mailerlite is a huge price hike. I'm staying on classic, and when I'm forced to move up, I'll be leaving for another provider.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Price, but I'll be switching back if I have to move up to the new mailerlite as the cost doesn't make sense when I prefer the ease of converkit. This switch to the new platform will lose you this customer.

Review Source

VR

Verified Reviewer  
Writer  
Entertainment  
Used the software for: 1-2 years

### "Low budget alternative"

March 18, 2024

4.0

Pros

The cost is lower than many other services.

Cons

My opening rate went down so I had to switch back to another service.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I found Mailerlite to be the less expensive service. However, I switched back to another provider because I wasn't satisfied with ML.

Review Source

RR

Ruth R.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Thank you!"

October 4, 2022

5.0

Mailer lite has the most outstanding customer service!

Pros

I am impressed with how easy this software is to use. Even a beginner can create an email with ease.

Cons

Not able to make corrections in the resend email, so if there is a typo, I can not fix it, so the resend email is wasted.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing MailerLite

Pricing, customer support, overall ease of use and features.

Review Source

MS

Michele S.  
Horse Expert  
Veterinary  
Used the software for: 2+ years

### "MailerLite: Easy to use - all functions I need - great customer service!"

February 13, 2024

5.0

Pros

My business is very small - it's just me. I work as a service provider in the equine industry. And I have no prior training in anything to do with email marketing or such. In spite of that, MailerLite has allowed me to build a well-functioning little email marketing system. This makes it easy to send professional looking emails to my customers. Also, they have a very generous free 'first step'. This makes it possible to keep costs down - absolutely essential when you are just starting out with this in a small company. It's so easy to get trapped in a system which 'overprovides' at a high cost. Another bonus is that the integration with my WordPress websites was smooth. Their customer service is friendly, helpful and understands that even 'stupid' little problems can be big issues for their customers. I sincerely hope that I can continue to use MailerLite - even when my business grows to higher levels.

Cons

There's not much to dislike about MailerLite. Of course, any new program or application will have a little learning curve. Up till now, I have managed to figure things out without too many problems. And their customer service department was very helpful in the Domain Authentication process.

Review Source

EA

Eir A.  
Owner  
Alternative Medicine  
Used the software for: 1-2 years

### "MailerLite is the way to go!"

September 8, 2022

5.0

Overall, MailerLite has changed my business for the better. Easy to set up and use. Makes my email marketing a breeze to do each week.

Pros

The ease of setup, the ability to have multiple landing pages for different scenarios, the automation feature is amazing, the website and blog feature works really well for my business also. Customer support is A+++.

Cons

Sometimes it can be a bit slow to load, but that might just be because I have so many things going on within that software.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

MailerLite had outstanding g customer service and a plan that fit my budget.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp had some changes that I didn't like, for my business, as well as being not very user friendly, so I decided to move away from it.

Review Source

Response from MailerLite

September 27, 2022

We love landing pages, so we're super happy to hear you love them too!

MG

Marina G.  
Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I LOVE MailerLite"

February 13, 2024

5.0

Pros

I love how simple is to use MailerLite features. Emails come out beautiful and the whole process of setting landing pages / campaigns / automations... is effortless, yet effective.

Cons

So far, I really like everything about MailerLite!

Reason for choosing MailerLite

MailerLite seems to give the most value for the money.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I did not like the previous, overpriced, platform.

Review Source

GA

Greg A.  
CEO  
Education Management  
Used the software for: 2+ years

### "MailerLite is AWESOME!!!"

November 26, 2022

5.0

Pros

I started with Mailchimp and after a year of frustration discovered MailerLite. I tried it out and haven't looked back since! It's easy, intuitive, and has a really professional, clean look.Also, the customer support is FANTASTIC. Just tonight I had a few questions and \[SENSITIVE CONTENT\] chatted me through it in a very prompt fashion and I was on my way. Having this kind of help is SUCH a blessing!

Cons

I REALLY wish MailerLite allowed images and GIFs that were larger than 2 MB in emails. It's frustrating to always have to shrink the images and GIFs I want to use in my emails. I understand the reason for requiring smaller files, but it'd be nice to have up to 4 or 5 MB allowed...

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I started with Mailchimp and after a year of frustration discovered MailerLite. I tried it out and haven't looked back since! It's easy, intuitive, and has a really professional, clean look.

Review Source

Anastasiya Ad Sach G.  
Web & Graphic Design  
Design  
Used the software for: 1-2 years

### "Perfect launchpad for email marketing"

November 21, 2019

5.0

I recommend it to every single business owner I work with who doesn't need complex automations and integrations - however Mailerlite is fully capable of handling a complete funnel with many automations and branches, from opt-in and landing page to ending sequences, adding them to other, delays, and much more. They just updated their landing page builder which has been a huge step up and I'll continue to recommend this to all of my clients, who haven't had a single complaint yet!

Pros

MailerLite has been the underdog and they're really listening to customer needs and developing things that people want and need without going overboard. The interface is clean and simple, landing pages, opt-ins, and automations do the job. The commerce connection has been flawless with Wordpress. What I really like about MailerLite is their deliverability rate and vetting process. They really do check accounts being signed up, which keeps their rates high and avoiding the promotion tab.

Cons

It's not popular among automation connections - I have to go through Zapier, and also there's no real tagging. But that's also why I like it - it's simple and straightforward, no fluff no fuss, no excuses to not get the job done.

Review Source

Honey W.  
Founder and CEO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "I think this will be a looonnnnng relationship"

October 11, 2023

5.0

Pros

What I like most is everything...the ease of use, their customer service, the affordability, templates to choose from, the ability to automate based on triggers, segmenting...literally everything.

Cons

I haven't found a con yet. They may have one, since most businesses do, but I haven't seen it yet.

Review Source

Ricki O.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "MailerLite is great, but you need to have a little knowledge/persistence of email platforms"

March 26, 2024

3.0

I like MailerLite for the how polished it looks. But it's not the first choice I suggest to my clients and it has a learning curve. I use it for my automated campaign and I think it can be a great option for someone who puts in the effort to learn it. But if you want the quickest option I'd suggest looking elsewhere.

Pros

MailerLite has beautiful looking emails, the design options make the emails look really nice, like they come from a program that must cost money, but the great thing is they have a robust free program.

Cons

It can be difficult to figure out how to set up the campaigns. And there are less people who put out tutorials, so it can take some digging to find a YouTube video that explains the exact thing you are trying to accomplish.

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

I wanted a free platform and Flodesk doesn't offer that.

Review Source

EB

Eric B.  
CEO  
Internet  
Used the software for: 2+ years

### "Best Email Marketing tool"

September 28, 2022

5.0

I really love Mailerlite, all the team, the support, the ease of use, etc I'm sending now all my clients to Mailerlite.

Pros

Ease of use Cost Support (really great support, from all the team...like \[SENSITIVE CONTENT\],...)

Cons

You need to pay according to the total subscribers you have... even if you don't use them... It would great to be able to have as many subscribers as you want and only pay to send emails...like SendinBlue.

Alternatives considered

[Moosend](https://www.capterra.com/p/147042/Moosend/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing MailerLite

Ease of use Features Dynamism of the team

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because Mailchimp started to offer less in the free account, and Mailerlite is really better !

Review Source

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