# Page 25 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 25 - Reviews of MailerLite

## Showing most helpful reviews

Showing 601-625 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PM

Pap M.  
Chiropractor and manual therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Awesome service"

October 27, 2023

5.0

Best software out there. We tried many earlier.

Pros

I like the simplicity, the customer service, the price, everything. It's awesome you can go free until you get 1,000 subs.

Cons

Maybe the emails could be a bit more naturally looking for B2B campaigns

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was quite expensive, free features were limited and if you exceeded the limit, you were charged a lot of money.

Review Source

MR

Marek R.  
Project manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Everything is very good"

February 29, 2024

5.0

Pros

Simple, quick, has everything you need for small/medium business (acording to my experience)

Cons

I don't remember. Sometimes i have little problems, but usually they are solved by support team.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

HV

Heidi V.  
author  
Writing and Editing  
Used the software for: 2+ years

### "I love MailerLite!"

July 26, 2021

5.0

So far, I love MailerLite, although I wish there was an additional price tier between 2,500-5,000 subscribers. It's a steep price jump.

Pros

The customer service is, by far, the best I have ever experienced. Definitely top-notch. I also love the many available customizations I can do. Mailerlite meets all the needs I have for my emails—even some I didn't know I needed.

Cons

Sometimes it's a bit difficult to figure things out since I'm just tech savvy enough to get myself into trouble.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing MailerLite

Recommendations from other authors as well as the more simplistic platform for someone who likes simple.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I did not like Mailchimp at all.

Review Source

Response from MailerLite

July 30, 2021

We love you too, Heidi! You can also check out MailerLite Academy - you can go from "tech-savvy enough" to email marketing expert. Here's the link: https://academy.mailerlite.com/

YD

Yolanda D.  
web master  
Marketing and Advertising  
Used the software for: 2+ years

### "Buen Software"

November 13, 2021

5.0

Me han atendido muy bien cuando he necesitado del servicio al cliente, son eficientes y muy atentos, serviciales y pacientes. Me han ayudado a recuperar trabajo que yo he perdido.

Pros

Me ha gustado todo, las funciones están fáciles y trae todo para trabajar, funciona muy bien, yo amo a MailerLite, estoy feliz porque tiene precios bajos, inteligentes, no abusan de la gente con tarifas muy costosas. Y los correos llegan a la bandeja de entrada.

Cons

Lo que me gustaría que le agregaran mas plantillas, que haya mas variedad para todos los rubros.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Porque no me llegaba los correos a la bandeja de entrada, ni me agregaron el botón de verificación.

Review Source

Response from MailerLite

November 18, 2021

Yolanda, we're so happy to hear you had a good experience and that your work has been recovered. Have a great day!

MG

Max G.  
KM  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Tool migliore di tutti quelli che ho provato"

October 5, 2022

5.0

Pros

Vengo da un altro software molto più famoso e anche molto più costoso, ho provato prima le versione gratuita e dopo un mese sono passato a quella a pagamento, perfetto per le mie esigenze di piccolo business, costa 10 volte meno e ha TUTTO quello che serve. Straconsigliato

Cons

Il software non ha nessun difetto, tutto quello che offrono è ottimo ad un prezzo super. Migliorerei solo la parte di collegamento ad uno e-store.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Costa molto meno e per una piccola attività ha tutto quello che serve

Review Source

Response from MailerLite

October 10, 2022

We don't want you to go bananas :). We only want to make sure you have 'lite' work to do. Thanks for the review, Max!

WO

Wiktoria O.  
Operations Coordinator  
Real Estate  
Used the software for: 2+ years

### "Ok"

June 13, 2023

5.0

Pros

Visual aspect, feasibility, customer support.

Cons

the fact that when you open a chat with customer support you cannot hide it and it takes half of the page.

Review Source

MB

Mary B.  
Da Boss  
Graphic Design  
Used the software for: Less than 6 months

### "Great Mail Service for Automation and RSS Feeds"

June 9, 2023

5.0

Two thumbs up, five stars, and a pair of sox that never get separated.

Pros

The WYSIWYG editor is so easy to use. It took about 5 minutes to have it all figured out and set up the way I wanted it to be.

Cons

I did have some problems figuring out automated campaigns and domain verification - but I still can't complain as support was fast, efficient, and made it all effortlessly simple.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Reviews made it seem more intuitive. They were right.

Review Source

Giuseppe A.  
Head of Digital Operations  
Computer Software  
Used the software for: Less than 6 months

### "A great discovery"

November 5, 2022

5.0

Pros

I have to say that in my career I tried a lot of software like this and in better or worse cases you get an email campaign delivered well. What I liked so much about this software is first of all the clean interface that makes a pleasure to setup and configure the whole software, start campaigns, and automation. The editor email surprised me since it is very well done compared also to more expensive and experienced software. In the end I have to say that the value for money of this software is higher than the average. With a free account you can have up to 1k users, send campaign and also setup automation which is great. Totally recommended!

Cons

I'm still using it and so far I didn't had reasons to contact the customer support, so nothing to say.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Value for money is higher

Review Source

VG

Vicky G.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "An affordable email marketing solution "

August 8, 2023

4.0

It's great for small businesses as it's affordable and easy to use. It has enough features to make email marketing a breeze. Even their free plan has access to multi-step automations which is rare for tools like these. I'm not a big fan of some of the new features they've added like creating websites but it's still a solid tool for email marketing

Pros

It's very veasy to use and setup - makes the initial experience very welcoming. I love that new sign ups are verified as that protects the reputation of the platform. There are great templates to choose from and it integrates with a lot of tools.

Cons

It can have slow moments which is frustrating when you're on a roll. The automation could do with more trigger points

Review Source

ES

Erica S.  
Suspense and Thriller Book Author  
Publishing  
Used the software for: 6-12 months

### "I am very happy with Mailerlite"

June 21, 2023

5.0

Pros

Ease of use. I like the drag-and-drop feature. Although I have experience with using platforms similar to Marilerlite, I find this one very precise on what I want to do. Also, customer support was lightning fast when I recently had an issue, which is something that I greatly appreciated.

Cons

I am still somewhat new at it, so nothing so far.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Finances and budget are an issue for me right now. I am using the Classic version of Mailerlite. I have a very small mailing list and usually post only about once per month. This suits me(for now). I am open to upgrading at the point to where I have lots of subscribers so I can utilize more of the features.

Review Source

DS

Debra S.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Easy Email Marketing and Newsletter "

May 23, 2022

5.0

Setting up a newsletter and marketing automation was a tiny bit challenging but the support team was there to hep me through it. Rather than blow me off to a resource library - which is amazing in its own right but did not have the answer to my unique problem - \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] took the time through multiple emails to assist me in resolving my issue. I am beyond impressed! I will be a customer of Mailerlite for the long run and have already recommended it to my peers.

Pros

It's not complicated but does so much! The training modules and community can resolve most issues. The best support group I've encountered in a long time.

Cons

The subscriber groups were a bit of a learning curve. I'm a novice trying to save money by doing it myself so that factors into it.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite is easier to understand, offers competitive rates for when my subscriber list moves into the paid version. Mailerlite support is top notch. The integration is good.

Review Source

Response from MailerLite

May 25, 2022

We're so glad you're now part of our community. Thank you also for recommending us, the whole bunch is welcome!

SG

Susan G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Best Switchover - Ever!"

January 18, 2022

5.0

Enjoying MailerLite so far. Chat/help is FANTASTIC ... right \[SENSITIVE CONTENT\]! You all rock.

Pros

MailerLite makes it easy to create workflows - and I love their "Academy" - I made myself go through the tutorials ... (for once!) but I still needed to use Chat to make sure I understood completely what I was trying to do. Moved over from "the other" place as I don't need to see waving monkeys, etc. I also find that MailerLite is VERY affordable; I paid in advance for the YEAR which cost roughly the same as 2.25 months at "the other" place. Can't beat that.

Cons

The only "con" is my capacity to absorb stuff. Not the software's fault! :-)

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing MailerLite

It just felt right. Also you were recommended by a couple of folks I know.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because Intuit's raising prices. It was also hard (for me) to navigate to certain areas (maybe it's because I'm gettin' older) ...

Review Source

Response from MailerLite

February 1, 2022

Oh Susan! What a great review. Had a good chuckle when you used the words "the other place". Thank you for sharing your experience with us, and love having your part of our community.

Maurício A.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Email Manager and sender"

March 24, 2023

5.0

Best Email manager of all, for smal business and projects.

Pros

The ease to use, the price and the features.

Cons

Not much personalization nor automation. I believe it is what makes the price so good

Review Source

SP

Samantha P.  
Blogger  
Food & Beverages  
Used the software for: I used a free trial

### "Fantastic Customer Service"

September 29, 2022

5.0

I'm a new customer of MailerLite and today I created my first email automation. I ran into a few issues that ended up being caused by an external integration I'm using. I first opened up the live chat bubble where I first spoke with \[SENSITIVE CONTENT\]. He was very helpful and timely with his answers to my questions. He forwarded my issue to the technical team for further investigation. A few hours later I needed more help so I opened up the chat again to be greeted by \[SENSITIVE CONTENT\]. I messaged through my issues and \[SENSITIVE CONTENT\] was quick to respond with help, advice and information. \[SENSITIVE CONTENT\] has been absolutely fantastic in her communication and timely responses. She solved my issues and provided me with new options to use within MailerLite. I really appreciate the quick response times, patience, kindness from the MailerLite customer support via the live chat. Thank you once again. I look forward to continuing using MailerLite. Kind regards, Samantha.

Pros

Easy to use dashboard and features. I appreciated the option to create email automations for free! It's also simple and easy to integrate with my other services I use.

Cons

I have not experienced any cons using this software yet.

Review Source

JE

Jeff E.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Love the product! Have grown my subscriber base!"

February 20, 2022

5.0

Pros

Ease of use in writing newsletters and tracking survey results

Cons

Could do more with reporting. I've used the custom fields with segmenting extensively, and it doesn't feel like analysis reporting - it feels like hack analysis with spreadsheets the hard way.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Their product was buggy and not easy to use

Review Source

SA

Siv A.  
Yogainstructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy going"

June 16, 2023

5.0

After having dreaded to get started with the process of email-marketing, I have been taken by surprise on how easy it actually is- and that I can do it. Again, the supportteam is great.

Pros

As totally new to using email services as MailerLite, I was surprised at how easy it was to set up my emails, and to make a pop-up to get more subscribers to my emails/campaigns.The support team are really stars, The help I have gotten is invaluable, and I get step-to step explanations on how to solve the issues I encounter. And I absolutely love that there is a free subscription option for small businesses like mine.

Cons

I have not come about anything I do not like.

Reason for choosing MailerLite

Above all the free-subscribe option as I have a small business and I need to keep the costs as low as possible. Also MailerLite provide great tutorial videos where I can find a lot of info on how to getting started and how to get moving on with my projects.

Review Source

kN

katie N.  
supreme commander  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Best CRM and Email Management Program ever! "

November 8, 2021

4.0

After working with other programs and paying way too much, Mailerlite offers so much more, in easier steps, for thousands of dollars less.

Pros

Mailerlite is intuitive with strong customer support. The multiple short videos on YouTube answer nearly any question.

Cons

The inability to sort and file templates and images.

Reason for choosing MailerLite

Ease of use and cost

Review Source

Response from MailerLite

November 17, 2021

Hey Katie, thank you for the review. We would love to feature this on our "wall of love" page that is coming soon. Could you reach out to us via our reply, and we can ask further details.

AG

Audrey G.  
General Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Finally, an email service that keeps it simple."

May 7, 2021

5.0

MailerLite makes it easy to send professional emails my customers enjoy opening. Emails look better and it saves me time.

Pros

For me, the thing that separates MailerLite from other email services is its RSS feature. We post blogs almost daily. Then, once a week, we send a summary of our posts to our email list. When we were using Constant Contact, I had to make that summary email manually. With MailerLite, I hook up the RSS feed, and they automatically create the summary email and send it out for me. MailChimp has an RSS feature, but the formatting is a bland list. MailerLite wins here because I can edit how the RSS feed looks (e.g., use featured images, automated columns).

Cons

My biggest gripe is when you preview pending RSS emails in the queue. The test email shows older blog posts. However, when the queued email does officially send, it's the correct blog post.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

Response from MailerLite

May 19, 2021

Hey Audrey, thank you for the feedback regarding the RSS - I will make sure to pass this on to our team for further inspection. - Lay

MS

Michelle S.  
owner  
Consumer Goods  
Used the software for: 2+ years

### "Upgrading to the new MailerLite form MailerLite Classic "

June 16, 2023

5.0

Pros

easy of use and always the most helpful people to walk you through all your issues you need help with. They walked me through everything I needed to do to upgrade to the new MailerLite and authenticate it to my domain.

Cons

I wish there was a bigger variety of templets to pick from maybe a little prettier with a brightness.

Reason for choosing MailerLite

the price and it looked easy to use and had a lot of different options when it came to sending out emails.

Review Source

LR

Laurel R.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "New User Experience Review"

April 7, 2022

5.0

So far so good!

Pros

I am tech saavy, but not lots of time. I LOVE how intuitive this is so there is no huge learning curve. The drag and drop and the ability to use templates and previously written emails is a huge time saver. I also like that you can easily include images and gifs in emails. Just all around really happy as a new user.

Cons

The only challenge I have seen so far is really more about integrations. Something happening with Zapier and MailerLite that is a hindrance but it appears that it should be resolved quickly. This would be a dealbreaker so I'm hopeful it will be resolved quickly since I've spent time in setup.

Review Source

Response from MailerLite

April 19, 2022

Hi Laurel, if you're still experiencing issues with certain integrations, do make sure to contact our superheroes in support. They'll get you sorted soon enough.

JP

Jasmin P.  
CEO, Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Perfect support "

February 20, 2024

5.0

Very satisfied with the customer service and the features, as well with the the costs.

Pros

As the titel says, the support ist amazing. It gets complicated sometimes so support is important for every product. Mailerlite shines in the category, whatever problem I have I can alway count on the friendly support. 99% of the time you get a employee who is friendly, kind and help you in no time. I also enjoy the templates that are there. As well as to schedule the newsletter One more feature is that you can easily integrate it in your website and also your online shop. I am using shopify for that.

Cons

No cons so far. I really like everthing about it. Maybe a few more templates would be nice but they ar egreat.

Review Source

FK

Filip K.  
Email marketing specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "I use MailerLite to teach my Students"

February 12, 2024

5.0

Like I mentioned above - the experience is really good.

Pros

I can't point one feature. MailerLite is my first choice software. I get it for my clients, I use it during the classes with my students. It's easy to use and have decent amount of advanced features. It's good for both B2B and B2C.

Cons

I don't like the new d'n'd editor. The previous one had way more cool features.

Review Source

JA

Jess A.  
Development Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Emails for Nonprofit Messaging"

December 8, 2023

5.0

Pros

We are so happy with MailerLite because affordability is important to our small nonprofit. We feel we have the quality and functionality you get with more expensive services, but for a fraction of the cost.

Cons

The only feedback we have is that lists are less intuitive, and we continue to work to learn how to best use segmentation.

Review Source

DG

Damián G.  
Marketing Consultant  
Retail  
Used the software for: 2+ years

### "A great experience"

January 29, 2022

5.0

It's been a breeze. For a simple site with a few hundred subs and weekly contact, it's amazing.

Pros

It's easy to integrate with my WordPress site and it has a generous free tier.

Cons

HTML forms include a ton of stylings by default. I'd like a basic version so I can easily customize it (as it inherits a lot from the CSS of my site), but it's not hard to clean up anyway.

Review Source

Response from MailerLite

February 1, 2022

Easy breezy lemon squeezy is what we hope to be. Thanks for the review, Damián!

Karen H.  
WordPress Consultant & Developer  
Design  
Used the software for: 2+ years

### "One of my top recommended email providers"

April 1, 2019

5.0

Overall, my experience with Mailerlite has been good. I like the variety of features they have from popups to landing pages, etc. They seem to be a pretty good team that thinks about new releases before dropping every new feature which is good.

Pros

Mailerlite was one of the first newsletter programs I used after considering another super popular platform. I wasn't ready for heavy integrations as I was still growing my list. So it was perfect for me to get started with, since then I have been a continued user. There have also been some updates they have made to the software since I first started using it years ago and I think they are great. I can't wait for more amazing updates.

Cons

With the new updates sometimes the servers are slower so you have to be a bit patient. I wish there was more ability to customize forms and newsletter content with custom fonts etc. If there are I haven't figured that part out quite yet. Also, I would love to see better ways to segment or tag subscribers.

Review Source

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