# Page 28 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 28 - Reviews of MailerLite

## Showing most helpful reviews

Showing 676-700 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Internet  
Used the software for: 1-2 years

### "All the features you need to start email marketing"

March 31, 2023

5.0

Pros

MailerLite has a free tier that has everything we need, in clouding email marketing automation that is very easy to use.

Cons

Sometimes I have difficulty builder for the emails

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

AT

Adrien T.  
Label manager  
Music  
Used the software for: 2+ years

### "Mailerlite review "

November 22, 2022

4.0

Pros

Easy to use and easy to access to datas infos, stats...

Cons

A bit Limited in terms of creation I think. Few new features, few updates.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

AV

Aby V.  
Director  
Philanthropy  
Used the software for: 6-12 months

### "I like Mailerlite but then Why ONE star? Please Read."

November 16, 2021

4.0

I really liked mailerlite. It's a good product with good customer support. I use to be a satisfied customer! So why one star? For two reasons. The first reason is minor and the second reason is major. 1. First Reason (Minor) On October-2021 I sent a broadcast. Usually my email open rate is between 25% to 30% as I am in personal development/Spiritual Niche. But this broadcast open rate is just 0.73% (Less than 1%). I asked mailerlite support. They acknowledge that they are facing some issues with some other people too. The open rate drops from 30% to 0.76% so I asked mailerlite to pls tell me in detail WHY this has happened? Though they assure me they will investigate they didn't reply with any concrete information about why this has happened in the first place? 2. Second Reason (Major) I am a paid customer of mailerlite for more than 7 months. In September-21 ending, I paid it for a full year as I was satisfied with mailerlite. I was just serving my facebook group subscribers and collecting emails so i have not created any course yet. Now in November I need to migrate to KAJABI as I am planning to create online courses. So I humbly ask mailerlite for a refund as I have just used mailerlite for one month and eleven months are still left unused. I also asked them to deduct money for two months and even take away all my discounts which they gave me for the yearly plan.. Suddenly asking refund transform an awesome customer support team to extremely defensive and fearful.

Pros

Ease of Use and Good Support. Decent automation

Cons

They will not give you refund! Even if you have genuine life situation

Reason for choosing MailerLite

Simplicity and cost-effectiveness

Review Source

Response from MailerLite

December 1, 2021

Hey Aby! We've reached out via email to you to try to solve this situation together. I've sent you a follow-up in case my previous email got lost in translation :)

Steven A.  
Marketing Designer  
Real Estate  
Used the software for: Less than 6 months

### "Best value on the market for email management"

June 28, 2023

5.0

Great features and the templates were very modern and useful to use.

Pros

Great free plan to start out. 500 free emails and their integration works with just about everyone.

Cons

The need to implement better SMS mass marketing features. That's really the only thing they need.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing MailerLite

Great free plan that eventually led to me getting the premium version.

Review Source

Lorna W.  
Executive Coach  
Human Resources  
Used the software for: 1-2 years

### "Great MailChimp alternative"

July 29, 2020

4.0

When MailChimp changed their business model, I needed to find something else that as easy to use but gave me the features I still needed

Pros

Very user friendly, drag and drop dashboard. Lots of templates that are easy to tailor to what you want.

Cons

Some of the blocks are a little restrictive and cannot be modified within those blocks. Would be great If the block themselves could be modified

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp changed their business model and no longer allows me to schedule posts with a free account.

Review Source

BG

Bart G.  
Owner  
Public Relations and Communications  
Used the software for: 2+ years

### "Nice ESP, automation solution for small companies."

November 24, 2022

4.0

Pros

Segmentation features for subscribersAutomtion possibilities even in a free account.

Cons

Changes in users/possibiolities after MailerLite make the switch to the new platform.We subscribed lot of clients taht could not be take

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Amount of users; pricing

Review Source

MRA

Md Ruhul A.  
Team Leader Email Marketing  
E-Learning  
Used the software for: 2+ years

### "This software is amazing! It's intuitive, user-friendly."

March 2, 2023

5.0

I love how customizable this software is. It allows me to tailor it to my specific needs and workflows

Pros

It's intuitive, user-friendly, and has all the features I need to manage my business efficiently.

Cons

Limited option. need more option and integration

Review Source

RC

Rebecca C.  
Owner  
Publishing  
Used the software for: 1-2 years

### "Technical wizardry"

February 19, 2024

5.0

Pros

MailerLite makes email marketing easy to implement. They have an awesome support team.

Cons

There are extra steps for authentication, but for the greater good, they try their best to provide instruction and support.

Review Source

MD

Maridee D.  
Owner/Designer/Consultant  
Arts and Crafts  
Used the software for: Less than 6 months

### "Tech Support Save Me Time and Money! "

June 14, 2023

4.0

I needed help with segmenting my list, and MailerLite support was so helpful. I explained what I needed, and they showed me how I could do what I wanted and needed to do. I know it saved me hours of time in digging around and looking for what I needed on my own.

Pros

MailerLite is easy to navigate and use to create impactful emails. It's a great value and has lots to offer smaller businesses as they are starting up.

Cons

I haven't seen anything yet that I think needs to be updated. I would love access to some additional features available at my price level, but I understand those do come when you pay for them.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost

Review Source

SS

Sarah S.  
Illustrator  
Arts and Crafts  
Used the software for: 6-12 months

### "Mailerlite Has a clear interface and very easy to use for a Newbie like me!"

August 4, 2022

5.0

Lovely company, friendly staff whenever I've had queries, easy to use. I recommend Mailerlite. I had tried a few other email autoresponders, but some were clunky and some just looked complicated!

Pros

Very easy to use, I love the visual interface and the simple pages. With so many other techie things to learn as I design a wordpress blog from scratch, the ease-of-use with Mailerlite is appreciated!

Cons

I have to say, I like everything about this product. The only thing I need to look into next, is obtaining a PO Box address!

Review Source

Bernadette R.  
Author and Publisher  
Publishing  
Used the software for: 2+ years

### "Value for Money and easy to use"

February 19, 2022

5.0

Very cost effective and reasonably easy to use with good tutorials

Pros

Newsletter creation and Landing page is free

Cons

I find the subscriber tab a little clunky especially compared to Mailchimp however it is manageable. I'd like to see subscribers have a star rating so I could better assess their worth

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was too expensive

Review Source

TT

Terje T.  
CEO  
Consumer Goods  
Used the software for: Less than 6 months

### "Great mail and marketing solution"

January 26, 2022

5.0

Perfect. Use it!

Pros

I made a search and tried out many mailing software. I am using Mailchimp and also sendingblue. This two solutions is working fine and do what they say it should do. But for my own project and am using MailerLite. Great design, easy to use and automation includet :-)

Cons

Maybe there will be some cons in the future. Have not find any yet.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Ease of use and overall solution togheter with great design to understand. Great WYSIWIG editors and Automation.

Review Source

Response from MailerLite

February 1, 2022

Thanks a bunch for the review, Terje.

CS

Clare S.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Great for email collection and email management for authors"

February 21, 2024

5.0

Pros

I find it very easy to use! I'm not technical at all, and there are plentiful tips and guides to help you connect Mailerlite to your website and to Bookfunnel if you want to give away a magnet to encourage readers to sign up to your email list.

Cons

I found it slightly confusing when my Mailerlite Classic account was closing down and I needed to migrate across to new Mailerlite but the help desk has been excellent in helping me navigate this.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I read a great post by another author, \[sensitive content hidden\], who recommended Mailerlite instead.

Review Source

sB

shahab B.  
Education in finance, belief and habit  
Education Management  
Used the software for: 2+ years

### "Millerlite is really great for both email recruitment and email campaigns"

June 12, 2023

5.0

Pros

Email management and email campaign and automation

Cons

There are no disadvantages and everything is great

Review Source

KW

Kj W.  
Consultant and author  
Writing and Editing  
Used the software for: 2+ years

### "I don't know what I'd do without MailerLite"

June 19, 2023

5.0

So happy I switched over to this service.

Pros

I manage my own email marketing, as well as clients and my writing group's emails and love this software. Easy to use, great support, and informative blogs and trainings.

Cons

Not as happy about the higher tier costs (my list is over 10,000) but you do get what you pay for.

Review Source

Dan W.  
Author  
Writing and Editing  
Used the software for: 6-12 months

### "Best Value Autoresponder On The Market"

January 3, 2022

5.0

Pros

Super easy to use and flexible too - all the good stuff from the big names like AWeber and Mailchimp, but at a fraction of the cost and customer support that's second to none.

Cons

The only function missing (or that I haven't found yet) is the ability to send a campaign at the optimum time for the subscriber's location.

Review Source

Response from MailerLite

January 6, 2022

We appreciate your feedback about sending out campaign. Have a great day, Dan.

CB

Casey B.  
Owner  
Media Production  
Used the software for: 6-12 months

### "Looks Great, Works Great"

November 21, 2022

5.0

Pros

The drag and drop functionality is so simple to use and makes all my marketing - email campaigns, landing pages, opt-in forms - look amazing without any extra work on my end. I love being able to integrate so many aspects of my marketing with one subscription. Customer service is responsive and super helpful too!

Cons

It's frustrating that since upgrading to New Mailerlite from the Classic option, I've lost some of my support access via live chat. It's been one of the most useful features of the service.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)

Reason for choosing MailerLite

The value for the price was much better and the functionality was way beyond what I had previously been using.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I didn't think I was getting enough value for what Mailchimp was charging, considering I didn't need most of their features.

Review Source

AM

Alicja M.  
architect  
Architecture & Planning  
Used the software for: 2+ years

### "Mailer Lite"

October 3, 2023

5.0

good

Pros

I recommend Mailer Lite, it helps me grow my business. And it is easy to use. Thank You!

Cons

i don't know ooooh why that reviews are soooo long! I don't have time. SORRY

Reason for choosing MailerLite

I heard that AC has better segmentation

Review Source

VA

Virginiiaa A.  
Self-employed  
Writing and Editing  
Used the software for: Less than 6 months

### "Thankful for the Support team"

October 17, 2022

4.0

When glitches were resolved, the embedded form I created worked as promised and I am very pleased. However, steps that were presented as straightforward and simple did not work as advertised. The ML/WP plug in created problems that \[SENSITIVE CONTENT\] had to solve for me--by having me simply delete the plug in. More specifically, my form was displaying the wrong place, and neither editing in WP nor deleting through the ML/WP plug in would get rid of it. \[SENSITIVE CONTENT\] finally had me post my form using the HTML code under the form set-up page, posting that to a WP "Custom HTML" block. No video I had watched suggested this as a solution, and the directions on ML itself as to how to embed my form in a page involved the plug in and failed for me. I do not know what went wrong. I am just glad I had \[SENSITIVE CONTENT\] help.

Pros

I am a writer wanting to build an email list to sell books. I came to ML with no experience in any of its features. I had an excellent video from a third-party that walked me through the main set up, but left me with specific questions that the ML pages didn't answer. That said, I liked very much that setting up the email list was possible at no cost to me, and I was extremely glad to find a very responsive Support person, \[SENSITIVE CONTENT\], who stuck with me through all sorts of glitches on my part as well as apparent glitches in the software. \[SENSITIVE CONTENT\] is a superb asset to ML.

Cons

As I wrote above, I had an outside video that led me through most of the set up. I'm afraid that without this video, I'd have really struggled. I've had Wordpress sites for years so I wasn't totally ignorant, but the ML set up takes a good bit of time and knowledge of what each term and each step means, especially terms and processes like "DKIM" and domain authentication. I suspect ML has its own videos, probably of comparable quality; in any case, if you are new to this process, you will need guidance. There are a lot of complicated steps. (Can you please make the user menu with the log-out option and navigation tools available on every page? It struck me as strange sometimes to have to rely on a back arrow in my browser to navigate between pages during my form set up.)

Review Source

VR

Verified Reviewer  
Photographer + Owner  
Online Media  
Used the software for: 2+ years

### "Love ML and have used it for years!!!"

May 26, 2022

5.0

Pros

I've been so happy with ML for years now, it's a great product that's very competitive on price and I highly recommend it to anyone.

Cons

Just waiting for the option of multiple triggers within an automation, can't wait for that! Then it'll be perfect.👌🏼

Review Source

NM

Natalia M.  
Founder  
Design  
Used the software for: 2+ years

### "Mailerlite is the best email marketing for small businesses freelancers and entrepreneurs"

October 3, 2023

5.0

Pros

I love that automations and workflows are simple to use and it is not an overly complicated platform like Active campaign and similar

Cons

I really like everything about Mailerlite

Review Source

AA

Amaka A.  
Business Coach  
Management Consulting  
Used the software for: 6-12 months

### "Coach Amaka Adindu Says"

February 20, 2022

5.0

I am impressed how easy it is to use and all the option available at the price range.

Pros

Easy to use and more friendly. Customer service was fast and they understood what I was looking for and was able to resolve the issue for me.

Cons

Nothing so far it has been great moving my email marketing to Mailerlite

Review Source

VR

Verified Reviewer  
Graphic Web Designer  
Marketing and Advertising  
Used the software for: 1-2 years

### "mailerlite mail"

April 5, 2024

5.0

so far positive experience and clients like it as they can have automation set so not having to keep manually sending out emails

Pros

can create campaigns and set automation and work flows

Cons

some aspects need to be looked into to understand and follow

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

greater functionality, more scope for the mail design

Review Source

MA

María A.  
Comunicadora  
Writing and Editing  
Used the software for: 2+ years

### "It is a simple tool to use and quite useful at any stage of mail marketing"

May 25, 2023

4.0

Pros

How simple it is to use, that's very useful because there are a lot of little details to attend to in email marketing. So, the simplicity when creating automations or emails is very practical.

Cons

Many times I contacted support to solve situations, but they did not give me correct answers. Sometimes people contradict each other. Other times, I solved alone in a different way than what they suggested. I think there is not enough training.

Review Source

RR

Rosaura R.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Fast support & easy automations"

July 1, 2023

5.0

Overall, I’m glad with the way Mailerlite is set up and I’m continuing to use different features to better enhance my business goals.

Pros

I loved that I could use integrations on Mailerlite. This meant for my small business that I could sell, nurture and help my community with the EASE on tech

Cons

I don’t have anything that I’d like to change or liked least about using Mailerlite. When I needed help I got support.

Review Source

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