# Page 29 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 29 - Reviews of MailerLite

## Showing most helpful reviews

Showing 701-725 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Sanna K.  
Business Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Great features, brilliant service! "

June 2, 2023

5.0

Overall a great tool to use for email marketing and landing pages - and excellent service every time!

Pros

The fast and friendly and professional support.

Cons

The landing page templates are a little difficult to use with some functionalities being off.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because MailChimp would only give support with the paid plan PLUS they deleted my account with all subscribers without warning. They started out super friendly and supportive, just like MailerLite. So, please don't change! :))

Review Source

SR

Shoshanna R.  
Healthy Lifestyle Advocate  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent Value"

April 13, 2022

5.0

I'm glad I chose this platform. It has everything I need for landing pages, email marketing and useful as a CRM platform

Pros

I need to do some traditional prospecting and take notes on customers. Mailer Lite has a note PAGE for unlimited notes. I also wanted to have 2 sign up forms on a landing page, with different values for a different result, MailerLite has this.

Cons

So far I haven't found any negatives. The chat and email support are excellent.

Reason for choosing MailerLite

A note page for prospects and ability to have 2 sign up forms, for different CTAs on one landing page.

Review Source

Response from MailerLite

April 19, 2022

Love to hear about your experience, Shoshanna. We'd love to ask you some extra questions about your feedback on landing pages. Feel free to reply back to this should you wish to have a chat with us.

wM

will M.  
CEO  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Mailerlite is great"

August 2, 2023

5.0

Pros

Mailerlite has automations, campaign management and analytics tracking.

Cons

There are some features missing as of writing this review.

Review Source

EJ

Eric J.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "Vibrant Templates EASY to use!"

September 2, 2021

5.0

Overall an A. I’d give it a plus but the second step of uploading media slows you down a bit. But, value per dollar, this software and company cannot be beat.

Pros

I liked that the pages and emails are very brights and visually appealing! Neither are boring. They make it easy to customize workflows and features. The site and digital workspace are much easier to navigate than the competitor.

Cons

I wish that drag and drop from files off the site were easier to drop into the emails. As of now, one must upload to a library and insert the media you can’t go directly from your files to the email or landing page.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mail chimp has unreasonably high limitations on campaign content.

Review Source

Response from MailerLite

October 4, 2021

That A+ is calling out our name - we're definitely looking forward into making improvements and making sure we earn that grade soon!

WH

WILLIAM H.  
MARKETING MANAGER  
Marketing and Advertising  
Used the software for: 2+ years

### "Una de las mejores herramientas de correo"

February 12, 2024

5.0

El sistema es confiable, cuidan mucho la reputación de los envíos y por eso de repente te pueden llegar a poner en stand by, y eso puede resultar incómodo o molesto porque atrasa en tus operaciones de marketing, pero si tienes paciencia la herramienta es buena y muy intuitiva,

Pros

Fácil de usar, su interfaz es limpia y la puede usar cualquier persona sin gran experiencia

Cons

Su sistema de aprobación puede tardar mucho en responder.

Review Source

Alexander N.  
Company Director  
Accounting  
Used the software for: 6-12 months

### "MailerLite is an awesome email marketing service tool that I use for business email compaigns."

September 25, 2022

5.0

Overall, I have had a great experience using MailerLite. They offer a lot of features and integrations that make email marketing easy and efficient. The customer service is also fantastic - they are always quick to respond to any questions or concerns I have.

Pros

MailerLite is a great tool for small businesses and entrepreneurs such as myself. It is simple to use and has a lot of features that make it easy to manage my email listing and create beautiful newsletters.

Cons

There is no free plan, and the cheapest paid plan is $10/month. Additionally, MailerLite does not offer some of the more advanced features that other email marketing platforms have such as A/B testing and segmentation.

Review Source

PF

Petra F.  
Boss  
Professional Training & Coaching  
Used the software for: 2+ years

### "Should have moved sooner"

April 9, 2023

5.0

Pros

MailerLite is chockablock full of features yet so easy to use. The groups, segmentation automation... all these scary-sounding things are so easy to set up. AND when I don't get it, the support team will explain it and fix it. They are champions.

Cons

Only thing missing for me is the ability for subscribers to update their email address. I heard that is coming though.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Functionality on free plan was reduced. If I was going to pay, then I wanted to figure out if MailChimp was my best choice. It was not. MailerLite is way easier to use and has more features.

Review Source

RC

Ryan C.  
Policy & Marketing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Superb platform and even better customer service"

January 17, 2022

5.0

Fantastic customer service. Quick and responsive.

Pros

Mailerlite is really easy to use and the end product always looks great!

Cons

There is nothing I don't like about the platform

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better value and better platform

Review Source

Response from MailerLite

January 21, 2022

Amazing to hear all of this, Ryan! Thank you so much.

IP

Isotta P.  
Creator  
Events Services  
Used the software for: 2+ years

### "My favorite email marketing tool"

June 20, 2023

5.0

I was having a hard time using other tools like Mailchimp until someone mentioned MailerLite to me. It was a game changer! I also completed the course of MailerLite Academy, it was fantastic!

Pros

Until 2021 I used MailerLite almost daily for landing pages, email marketing, newsletters, and surveys. I'm very satisfied with everything but What I love the most are the video tutorials: super clear, complete, and useful.

Cons

I am very satisfied with everything. I find the tools and features useful and very easy to use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I was having a hard time using other tools like Mailchimp until someone mentioned MailerLite to me.

Review Source

LO

Lindsey O.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Mailerlite"

November 16, 2022

5.0

Pros

We previously used another email marketing software, and I really like the layout of Mailerlite as well as the ease of use compared to our older software. We recently had a hiccup and had to enlist the help of \[SENSITIVE CONTENT\] with customer service. She was fantastic with answering all of my questions and getting us up and running again. 5 stars for great support!

Cons

When creating a campaign you can not switch from a "regular" campaign to a "Auto-Resend" (or other campaign) without creating a whole new campaign. I'm not the most fluent with email marketing so sometimes this can be a pain when I forget to select the style of campaign in the beginning.

Review Source

RNPN

Robert Navarra PsyD N.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "Easy to Use Great Customer Service"

May 18, 2022

5.0

Confident in the software, reliable

Pros

Intuitive,. block editing is familiar, and process of using templates for quick campaigns makes the process go quickly

Cons

Initially unclear about setting up Campaigns, but short learning curve

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Liked MailerLite's interface and ease of use

Review Source

Response from MailerLite

May 20, 2022

Glad to hear it was a short learning curve, Robert. In cased you missed it, we have a great MailerLite Academy to get you started and learn all the things in one place. https://academy.mailerlite.com/

OH

Omith H.  
Publisher  
Newspapers  
Used the software for: 1-2 years

### "Excellent software, Especially for creatives"

August 24, 2022

5.0

I really like it, It'll be difficult to ever leave.

Pros

It's fantastic and really useful that they give free access to their email automation service to consumers.

Cons

I first erred in my handling of approval, but that was entirely due to my ignorance.

Review Source

Response from MailerLite

August 31, 2022

We love to hear it, Omith! Don't ever leave us :)

SF

Sue F.  
Owner  
Retail  
Used the software for: I used a free trial

### "Customer Support Second to None"

March 24, 2021

5.0

I am setting up a mailing list from scratch and I have found the functionality to be great. The couple of times I have found the help files to be less than helpful, someone has responded to my feedback and answered my queries and made the functionality very clear. Wonderful to know that someone actually reads (and responds) to feedback, rather than it going into a black hole.

Pros

As a brand new user, I am finding Mailerlite very easy to use, with almost all the functionality I need so far. I have asked a couple of questions where I do not understand the functionality and my questions have been answered very quickly! The automation is very intuitive and easy to set up.

Cons

I wanted to create a dropdown with 12 options (for months), but found the limit was 10 options. Small issue, but a bit of a hindrance.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

A product review.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I have always found Mailchimp to be very clunky to use, and wondered if there was something better available (at my beginner price point ie. free).

Review Source

Response from MailerLite

April 1, 2021

Hi Sue, amazing to have you with us - was really curious about your Vintage shop, you should pass by the site, so I can have a look. I'm a sucker for a good find. If you have any further questions, you know where to find our amazing support team. - Lay

JM

Joel M.  
Sales Manager  
Insurance  
Used the software for: Less than 6 months

### "So far so good!"

June 20, 2023

4.0

Good. Still new to it but I know my way around an email software

Pros

Easy to use, easy to implement. Very friendly for the non-tech savvy folks

Cons

Some of the features are simpler than I'd like. like managing contacts and subscribers. But I understand the need to keep it as simple as possible

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

Delivery rates and price

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Delivery rates were poor at MC, EmailToolTester said MailerLite had really high delivery rates.

Review Source

CE

Chris E.  
Professor  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "MailChimp is gouging on price for charity/pro bono work, MailerLite much better"

March 13, 2023

4.0

Not the easiest of explorations as this field is now so oriented to commercial business lists but in the end MailerLite seems to be coming through well though I have yet to use it fully.

Pros

Online support (\[sensitive content hidden\]) was excellent. Pricing is very reasdonable and most of what I want is there.

Cons

No web archive of posts. I would have liked to have been able to have multiple "audiences", i.e. completely separate subscriber lists on the one account. That enables the kind of list use I really want whereas segmenting and groups doesn't.

Reason for choosing MailerLite

Close run thing. I could probably have done the same with Sender.net but was losing so much time exploring them that I plumped for MailerLite and the online support was excellent.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

With 560 members now on an very intermittent, broadcast only, Email list which I run pro bono MailChimp suddenly wanted $60 per month from me (though didn't bother to alert me nor answer my enquiry about this).

Review Source

AR

Arvid R.  
Communications Officer  
Think Tanks  
Used the software for: 2+ years

### "Great mailing software with great customer support"

November 23, 2021

5.0

Pros

Mailerlite is really intuitive and easy to use. They have also a great customer support which helped us solving the below mentioned problem.

Cons

Our mail programme Outlook displayed hyperlinks in our mailings in wrong format but customer service helped us instantly in identifying this issue.

Review Source

Response from MailerLite

December 1, 2021

Glad to hear the hyperlink issue was solved. Thank you for the review, Arvid. You have a lovely name, by the way!

Zygimantas J.  
Digital Marketing Manager  
  
Used the software for: 1-2 years

### "Mass mailing tool I could recommend to an SMB"

February 25, 2018

3.0

It has a free plan with all of the features included. It is fairly intuitive to use. Has nice and intuitive email templates, so you could send out your first email campaign fairly quickly.

Pros

The most enjoyable feature is that the platform does not limit how many contacts you can import to your profile. This is a nice feature that you don't see often in mass emailing platforms. MailerLite allows you to have your entire email database in one place even if it exceeds your pricing plan, this is great because it is much more convenient to segment your entire database and not just have a part of your database on mailing platform and keep the rest somewhere else. The platform only starts counting emails towards your pricing cap after you send the emails. The platform provides neatly designed email templates. The support team is really helpful, you can message them on the platform directly and they are pretty quick to respond.

Cons

The platform is quite slow to import new contact lists, it does get stuck quite often, then you need to wait for about half an hour or ask the support staff to help you. Therefore, if you have a very large database of customers I think it would take up a lot of time importing and segmenting them. Some menus are not very user-friendly, in some situations it can be a hassle to get to a place you want.

Review Source

AC

Amandine C.  
Business consultant  
E-Learning  
Used the software for: Less than 6 months

### "Best email tool to start!"

March 14, 2024

5.0

I’m very happy with Mailerlite and would definitely recommend it to anyone who starts a business and wishes to grow their mailing list. It’s super easy and quick to set up, you can do many things like any other software but this one is free up to 1000 subscribers, which is awesome!

Pros

Mailerlite is very easy to set up and doesn’t cost anything up to 1,000 subscribers. It’s a great option when you start your business and you want to use email marketing but you don’t want to spend money on it.

Cons

Personalization can be a bit of a struggle.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

I chose Mailerlite because of the price (free).

Switched from

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is ugly and Omnisend is nice but too pricey compared to Mailerlite.

Review Source

MW

Molly W.  
Owner/Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Affordable and User-Friendly"

June 16, 2023

5.0

It's really been very positive. Always good support and quick to help, good templates, good automations, easy to use.

Pros

I feel like MailerLite delivers the best value in the business for email marketing.

Cons

I really don't have anything I like least. I've heard from other to stick with the original and not use the updated dashboard, which I've done and I have no complaints.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Pricing and ease of use.

Review Source

SB

Sammie B.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Really easy to use for small business owners"

July 1, 2023

5.0

It's a great marketing tool for my business, making a lot of tasks simple to do

Pros

I like that I can use Mailerlite for free whilst my small business grows. I find it easy to set up automations, landing pages and integrate it with other software such as my membership site.

Cons

Sometimes the terminology can be confusing

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Pricing structure

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

Flodesk did not integrate with other tools without the need for Zapier.

Review Source

Muhammed Ö.  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Mailerlite inceleme "

April 4, 2024

5.0

Pros

The feature I like most is that I can manage my e-mail follow-ups and campaigns well and comfortably.

Cons

Don't let the page or application load a little later

Review Source

Jari N.  
Founder  
Retail  
Used the software for: I used a free trial

### "Good pricing and easy to set up"

July 1, 2023

5.0

Pros

Automation marketing is excellent, great tool

Cons

Verification was an issue, but quickly resolved by customer service.

Review Source

CF

Clarissa F.  
Trainer  
Consumer Services  
Used the software for: 6-12 months

### "MailerLite that helps you on your everyday needs"

March 28, 2024

5.0

I am very contented and thankful for this application because it is very unique and helpful especially for me that I need to create emails since I am a trainer.

Pros

Aside from it's very easy to use, it really help me with my everyday email, it manages it and gives me ideas how to create one correctly based on my behavior.

Cons

None so far, this application is very good to be honest and handy also since you can use it on your phone too.

Review Source

DJ

Denni J.  
Artist in Residence  
Music  
Used the software for: 2+ years

### "MailerLite - Easy to Use"

February 22, 2022

5.0

MailerLite has been an easy to use and very practical tool for what I do.

Pros

I send out a daily email to all my Patreon team members/patrons as well as a monthly newsletter for my business. MailerLite makes it so simple to load a week's worth (or more) of these emails at a time and takes a load off my brain. It affords me more creative time because it handles the tedious tasks I do not particularly feel adequate to perform.

Cons

I am not particularly good at technical issues - like how to use software. I found it necessary to hire someone to teach me how to use MailerLite.

Review Source

CD

Caroline D.  
Publisher  
Publishing  
Used the software for: 1-2 years

### "My query regarding using mailerlite for other businesses"

October 9, 2022

5.0

An incredibly positive experience from day 1. I have just been helped by \[SENSITIVE CONTENT\] in the live chat team. She was knowledgeable, prompt and very professional but friendly. Fantastic. She was excellent. Thank you

Pros

Easy to use and the emails look great for subscribers. So many features and flexibility

Cons

I cannot think of anything. My experience is very positive

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite is more user friendly for me

Review Source

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