# Page 3 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 3 - Reviews of MailerLite

## Showing most helpful reviews

Showing 51-75 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MN

Mahtab N.  
Author of Books for Young Readers  
Writing and Editing  
Used the software for: 2+ years

### "Easy, Intuitive, Effective: Why I Love MailerLite for Newsletters!"

September 5, 2025

5.0

Excellent. Customer Service is always super responsive. Love their simple and clear tutorials. I started my newsletter with Mailerlite and I don't plan on switching to any other (except if it becomes too expensive) for the foreseeable future. Thanks for making it so easy for a complete newbie like me.

Pros

Ease of use. Excellent customer support Great templates and automation features Classic version does provide value for money

Cons

The new Mailerlite version is a bit pricey. I'm still figuring out my list and subscribers who do not open my emails though I'm still paying for them. I'm unsure on whether to move or not, though the new Mailerlite seems to have some cool features I want to try!

Review Source

Response from MailerLite

September 9, 2025

Thanks so much for your lovely review and for sticking with us for over 2 years, Mahtab! We’re so happy that MailerLite has been part of your newsletter journey from the start. If you ever want tips on list management or have questions, we’re here to help. And we think you’ll really enjoy the new MailerLite, there are lots of features designed to help boost engagement and revenue.&nbsp;💚&nbsp;

NT

Nevena T.  
Seo  
Human Resources  
Used the software for: 2+ years

### "Excellent Support and Smooth Experience"

September 26, 2025

5.0

Overall, my experience has been very positive. MailerLite offers excellent value for money, especially for small businesses or individuals starting out with email marketing. The platform is reliable, straightforward, and makes it easy to grow and engage with an audience.

Pros

I really like that everything is in one place—landing pages, subscribers, and email campaigns are all easy to manage together. It makes setting up and running my campaigns much simpler. The customer support is really good—always helpful and responsive. I had pleasure to chat with \[sensitive content hidden\]. He is fast, clear, organized, and always ready to help. Working with him was smooth and easy.

Cons

I would love to see more color options in the design, so we can use different colors for the email background.

Review Source

Response from MailerLite

October 3, 2025

Hi Nevena, thank you for being with us for more than 2 years! 💚 We’re so glad MailerLite makes it easy to manage everything in one place and that our support team has been helpful along the way.&nbsp; About colors: you can actually pick any shade you’d like by using the color picker or entering a HEX code in the editor.&nbsp; We’re happy to have you in the MailerLite community and look forward to supporting your growth!

CS

Chuah S.  
Business Development Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great marketing tool, but automation require some delay so it can run properly"

September 22, 2025

5.0

Pros

Easy to use, and customer support is also great, price-wise wise is the more cheaper compared to others in the market. Overall great marketing tool

Cons

The automation, if let's say, wants to bypass a certain step because a condition is triggered, like a subscriber presses a link and wants to receive the next email quickly, the automation is not able to do that since it requires at least a 10 15 minute delay to bypass the step

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

Second best os MailerLite, but due to approval reason not able to use Kit

Review Source

Response from MailerLite

September 25, 2025

Thanks so much for your feedback, Chuah! 💚 We’re happy to hear you’re finding MailerLite easy to use and that our support team has been helpful. I hear you on the automation timing, I’ll make sure your suggestion gets shared with our team, since improvements like these often come directly from user experiences like yours. Chiara

JS

Jeanne S.  
Author  
Publishing  
Used the software for: Less than 6 months

### " User-Friendly Newsletter Platform Perfect for Growing Authors and Bloggers"

September 13, 2025

5.0

Overall, I seek plugins and tools that are easy to install, use, maintain at a reasonable cost. MailLite is meeting those expectations so far.

Pros

I had good support in setting up the integration with Wordpress. The price is right for me (Value) allow a slow ramp up. I like the options available for creating newsletters. It was easy to use. I do not have many subscribers yet, but the reports appear to have enough information for my needs. I anticipate using it to build my reader members and in future book launch campaigns.

Cons

The integration with Wordpress was not straightforward. However, I think the problem ultimately was with my ISP, and once I found the support info, it went smoothly.

Switched from

[MailPoet](https://www.capterra.com/p/235222/MailPoet/)

MailPoet was easy to integrate with WordPress, but I had issues with workflow.

Review Source

Response from MailerLite

September 22, 2025

Thanks so much for your thoughtful review, Jeanne! &nbsp;We’re happy to hear MailerLite has been a good fit for your newsletters and future book launch plans. It’s great that our team could support you with the WordPress integration, and we appreciate you sharing your experience, since feedback like this helps us understand where we can make things smoother. Wishing you all the best as you grow your readers! 🌟📚

AD

Adeola D.  
Email Marketer  
Telecommunications  
Used the software for: Less than 6 months

### "MailerLite Is my go to Email Marketing Platform Anyday anytime"

September 24, 2025

5.0

My overall experience in on word is that, MailerLite understand what it means to consider customer first. They have the need of their customers in mind.

Pros

I really love MailerLite customer support. They really pay attention to customers need, and in love that about them. Ever since my company has been using MailerLite, communication with our customers has alway been easy and seamless. They value their customers more than subscription plan. The Platform is very easy for me to navigate through. The campaign section on the platform is really a game-changer for our company. As an Email marketer for my company, i will again and again recommend MailerLite for anyone or business loking forward to scaling their business with email marketing. The last thing i will add is, they keep customer contact confidential. I think that's very good as well.

Cons

I don't have any thing negative to say about MailerLite, they're perfect and cool. Infact, i will recommend then to other businesses

Review Source

LA

Leah A.  
Founder  
Accounting  
Used the software for: Less than 6 months

### "Founder and leader"

September 1, 2025

5.0

Very positive. I have used other software and i'm happy with this tool for email marketing campaigns.

Pros

I like that it is user friendly, has good templates, good customer support, and has great dashboard and good delivery stats.

Cons

The templates can get some upgrading to give businesses options to build templates with more text. Also, would love more flexibility in creating different footers for different templates and landing pages.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Best overall rating, top price-value pick.

Review Source

Response from MailerLite

September 4, 2025

Thank you, Leah! 💚 We’re really glad MailerLite has been working well for your campaigns, and your suggestions are super valuable as we keep improving. We appreciate you taking the time to share both your experience and feedback with us!

VB

Valerio B.  
Press Officer  
Sports  
Used the software for: 2+ years

### "Valerio Bianco - Press Office"

September 23, 2025

5.0

Pros

I like the price, compared to other similar services, and the assistance, very prompt and fast in answering

Cons

The general plan is good, there's nothing I would really change, Everything is very helpful and easy to use

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The price essentially, it was way too expensive

Review Source

Response from MailerLite

September 30, 2025

Thanks for being with us for over 2 years, Valerio! 💚 We’re so happy MailerLite continues to be helpful and that our support team makes a difference.

LW

Lamia W.  
Founder  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Good, affordable service for EMAIL distribution"

September 3, 2025

4.0

MailerLite is overall a really good service with excellent support available. The functionality is getting better all the time.

Pros

It is affordable and has many features that are helpful to a small business. They make up for the few inconstancies with excellent online support.

Cons

The one issue I am having is that when creating tailored emails with html they is often an issue in preparing the content. SO I need to go off line using Visual Studio Code instead. Then I copy the HTML back into the email template. These functions could be improved - you cannot search using CTRL F in the HTML function

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp trebled their prices after the Intuit purchase

Review Source

BW

Beverly W.  
CEO  
Arts and Crafts  
Used the software for: 6-12 months

### "Mailerlite is a great product"

September 6, 2025

5.0

I'm very happy with mailerlite. I've used other email platforms and this one is right up there although it's much cheaper.

Pros

I like that mailerlite is easy to use. I was able to import subscribers without any issues. The customer support is always helpful and answers my questions in a timely manner. Setting up marketing campaigns is an easy process. The price of mailerlite is a great value for my money.

Cons

The reporting could be a bit more robust as far as breaking down more of the behaviors of my subscribers which would make it easier to retarget.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

The pricing and ease of use were my deciding factors

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

They went up on their pricing, so I looked for another platform that was comparable

Review Source

Response from MailerLite

September 9, 2025

Thank you so much, Beverly! We’re happy to hear MailerLite has been a good fit for you and that support has been there when needed. Your feedback on reporting is also super helpful as insights like this help us keep making the platform better. We’re so glad to have you with us! 🙌💚

ECS

Eric C S.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Responsive Support from \[sensitive content hidden\] and a User-Friendly Platform"

September 26, 2025

5.0

My overall experience with MailerLite has been excellent. The tools do exactly what I need without unnecessary complexity or cost, and the support team proves they care about customers. \[sensitive content hidden\] in particular made the difference when I needed help the most — she turned what could have been a stressful issue into a smooth, positive experience. That combination of user-friendly design and responsive human support makes MailerLite an easy 5-star choice.

Pros

The platform is intuitive, clean, and easy to navigate — even for someone setting up from scratch. I especially value that MailerLite balances simplicity with robust features like automation, form integration, and audience management. Most of all, the customer support is outstanding. When I was locked out due to a 2FA issue, \[sensitive content hidden\] responded quickly, was professional and genuinely friendly, and resolved my problem with zero hassle. That level of service builds real trust.

Cons

Occasional learning curve with some templates and integrations, though support resolves issues quickly.

Review Source

Response from MailerLite

October 3, 2025

Hi Eric, thank you for such a thoughtful review! 💚 We’re so glad MailerLite feels easy to navigate and still gives you the features you need.&nbsp; We’re happy to have earned your trust and can’t wait to see how you continue using MailerLite!

AB

Amy B.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "First years were positive, but after the switch to the new MailerLite, that's no longer the case."

February 5, 2025

3.0

I had a very positive experience during the first years with classic MailerLite. However, due to the switch to the new MailerLite, I have been left with a really unpleasant aftertaste and would not recommend it so quickly anymore.

Pros

I have been a satisfied customer of MailerLite for many years. MailerLite offers a great price-quality ratio. It provides sufficient marketing automation functionalities, an unlimited number of emails to send for a fixed low price, and the dashboard works quite intuitively. It's straightforward, and I have never had a reason to switch.

Cons

MailerLite has two programs: the classic and the new. I was a customer of the classic version and found the speed of the program insufficient. I often had to wait seconds while creating campaigns, which bothered me. I wanted to upgrade to the new MailerLite, but that wasn’t possible. I had paid a year in advance and would lose that money if I upgraded. Apparently, these two versions are not linked to each other. So you don’t get a refund if you want to upgrade, which I think is a significant disadvantage. In the end, I was able to upgrade at the end of the year, but within 2 months, my account was suspended. There was no explanation for why my account was suspended. I also lost the money for the remaining month. I was glad that I hadn’t paid for another year in advance. As a result, I was forced to look for another provider. I learned never to take a yearly subscription again, thanks to MailerLite.

Review Source

Response from MailerLite

February 7, 2025

Hi Amy, Thank you so much for being a longtime MailerLite user and for sharing your experience. Our goal was to transition all customers to an improved version of MailerLite with better features and performance, and we understand that these changes can sometimes be frustrating. Regarding your account suspension, we have strict Terms of Use in place to maintain high deliverability rates and ensure compliance across our platform. These measures help keep MailerLite reliable and secure for all users. You can find more details about our policies here: https://www.mailerlite.com/legal/terms-of-service. We truly appreciate your time with MailerLite and your feedback. Wishing you all the best moving forward.

EZ

Emilija Z.  
Communications specialist  
Events Services  
Used the software for: 1-2 years

### "Event marketing - the best way to reach our audience"

April 10, 2025

5.0

Overall experience is awesome! Automation tools makes you think you're somewhat of an IT expert yourself. Even the way customer support responds - quick, helpful, and super friendly.

Pros

MailerLite is like the Swiss Army knife of email marketing - but way less intimidating. Whether you're a small business owner or a creative genius (or both), their drag-and-drop editor and automation tools make sending emails feel less like work. Want landing pages? Pop-ups? Segmentation that actually makes sense? Mailerlite wraps it up in a super friendly interface that won’t make you cry!

Cons

The template selection isn’t the flashiest out there - but honestly, with how easy it is to customize everything, you probably won’t miss the extra bells and whistles.

Review Source

Response from MailerLite

April 15, 2025

Thank you so much for this fantastic review,  Emilija! 😊 We’re so happy to hear that you’ve found MailerLite to be such a helpful and easy-to-use tool for your event marketing. We’re all about making things simple! We appreciate your feedback about our templates and will continue working on improving them. If you ever need anything, our support team will always be just a click away to help you out. Looking forward to seeing the amazing campaigns you create with us!

KM

Kim M.  
Founder  
Design  
Used the software for: 2+ years

### "Awesome Company to Partner With"

September 21, 2025

5.0

Pros

Their customer support is AWESOME! And the price is feasible for a small business like mine. Overall I'm super happy.

Cons

I wish I could configure my email layout specifically for mobile so that I could get the layout exactly how I want for how most people view.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Can't remember. It was a very long time ago.

Review Source

Response from MailerLite

September 26, 2025

Thanks so much, Kim! 💚 We’re happy MailerLite’s been a great fit for your business. Noted on the mobile layouts, really appreciate the feedback!

HS

Han S.  
Manager  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Straight Forward with MailerLite"

September 15, 2025

5.0

The overall Experience with MailerLite is easy in handling, quick support. The perfect platform to reach out to my community. I love it. Much warmth, Han

Pros

Ah, love to have the opportunity here to express my experience with MailerLite. The Customer Service is extremely fast. Love that, this helped staying in Flow with my business and community. I am using the entire set up for over a month now and it is Easy to use! And I was an absolute beginner! Never did it beofre. Setting up Campaigns and the overall Email management is easy to handle. Straight forward, I highly recommend, Han

Cons

Until now (And I am using it for over a month now as absolute beginner) there is nothing I can really say that I would not like.

Review Source

Response from MailerLite

September 22, 2025

Thanks so much for sharing your experience, Han! 🌟 We love hearing how MailerLite has supported your flow with your business and community, especially as a beginner. It’s great to know setting up campaigns and managing emails has felt straightforward, and that support was there to keep things moving quickly. We’re so happy to have you with us! 💚

NA

Nirv A.  
Doctor  
Alternative Medicine  
Used the software for: 2+ years

### "It does the job but could be less expensive"

September 10, 2025

3.0

good, feedback slower than i'd like and i have to opt out of cookies every single time i log in which is annoying

Pros

simple interface offering ease of use, making it not difficult to operate but not the best that I've found.

Cons

The cost of the service is far too high when compared to the relatively low number of subscribers, I would recommend it to be less.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

cost and ease of service. Better customer service

Review Source

Response from MailerLite

September 22, 2025

Thanks for your feedback, Nirv. We’re happy MailerLite has been easy to use, and we appreciate your input on where we could do better.

KZ

Kuba Z.  
ceo  
Events Services  
Used the software for: 1-2 years

### "Useful tool with great value for money"

September 19, 2025

5.0

Pros

Outstanding customer support and good value for money. Powerful but easy to use email marketing tool. Great tools for checking deliverability.

Cons

Not very intuitive subscribers management, sometimes it's confusing to use groups and segments in same communication.

Switched from

[FreshMail](https://www.capterra.com/p/139511/FreshMail/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

better value for money for my model, simpler and easier to use

Review Source

Response from MailerLite

September 26, 2025

Thanks so much for your feedback, Kuba! 💚 We’re happy to hear you’re finding value in MailerLite and enjoying the support and deliverability tools. Groups and segments can sometimes be tricky, but our team is always here to help if you’d like a hand making the most of them. Glad to have you with us!

MB

Michelle B.  
Baby Sleep Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Give it a go"

September 10, 2025

5.0

I would recommend you try it. The customer support has been excellent so far and I'm happy to be using this in my business.

Pros

Easy to use. Excellent support. Even with limited tech knowledge. Great to be able to schedule regular emails.

Cons

Can get quite pricy when subscriber numbers increase. The other thing that is annoying is that you can't add emoji directly when writing content.

Review Source

Response from MailerLite

September 22, 2025

Thanks so much for your review, Michelle! We’re happy to hear MailerLite has been easy to use for your business and that support has been helpful along the way. Scheduling regular emails can be such a game-changer! We also hear you on the emoji wish — as a tip, you can open your emoji keyboard with Win + . (Windows) or Control + Command + Space (Mac) while typing. ✨

SL

Sandy L.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple, Effective, and Backed by Great Support"

September 25, 2025

4.0

I love how intuitive MailerLite is: building campaigns feels simple and smooth. The support team is always quick and helpful, which makes a big difference. Even if some pages load a bit slower now and then, overall it’s a reliable and enjoyable platform to work with. It gives me the tools I need without unnecessary complexity.

Pros

I really enjoy the intuitive workflows and how easy it is to build campaigns. When I did need support, the helpdesk was very responsive and solved my issue quickly. A smooth experience all around!

Cons

Sometimes the different modules take a little longer to load than I’d like, but overall it doesn’t affect the ease of use.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

intuitive build of campaigns and price was also important

Review Source

Response from MailerLite

September 30, 2025

Hi Sandy, it’s great to hear you’ve had such a smooth start with MailerLite! 💚 We’re glad the workflows and campaign builder feel intuitive, and even happier that our support team could jump in when you needed help. Thanks as well for pointing out the load times, every bit of feedback helps us fine-tune the experience.

IRA

Imogen R. A.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Quick email opens with mailerlite"

May 11, 2025

4.0

We employed it to very quickly develop promotional newsletters in order to increase client visibility on relatively short notice and without becoming bogged down in the technical setup.

Pros

It is when we need to craft visually appealing emails fast for Emails without the need of advanced coding knowledge like MailerLite’s drag-and-drop editor. It’s also very easy to schedule campaigns.

Cons

Reporting is a bit basic if you need deep insights into what subscribers are doing beyond opens and clicks.

Review Source

Response from MailerLite

May 13, 2025

Thanks so much for the awesome review! 😄 We’re really happy to hear that MailerLite has helped you create great-looking emails quickly and easily. We also appreciate your thoughts on the reporting features, we’re always working on making things better! If you ever need help or have any questions, just let us know, we’re here for you!

AB

Alexandre B.  
Président  
Higher Education  
Used the software for: I used a free trial

### "abusive and unprofessionnal compliance team."

June 17, 2025

1.0

I chose Mailerlite to automate my mailing campaign. After spending 2 days creating and setting up my campaigns and automations : Mailerlite suspended my account and is going to "terminate it" because it seems that I violate their term of use. After checking that everything on my end was indeed complying with their policies and with GDPR : I emailed them inquiring for explanations and proving that I complied. A "Vinzor" from their compliance team answered to me with one empty sentence, not explaining how or why they have decided to suspend my account. Still inquiring and waiting for an explanation from them. Hope this review will help warn people : abusive and unprofessionnal compliance team. If my problem is solved with a fair outcome : I will remove this review.

Cons

abusive and unprofessionnal compliance team. Not responding to my requests for explanations and leaving me feeling totaly ignored

Review Source

Response from MailerLite

June 23, 2025

Hi Alexandre, thanks for sharing your experience. As mentioned in our private conversation, your account was reviewed as part of our standard approval process, and unfortunately, the content didn’t align with our Terms of Use. We understand how disheartening it must feel after the time you spent setting everything up, however these checks are in place to protect the deliverability and overall experience for all our customers. If you’d have any more questions, please don’t hesitate to reach out to us at feedback@mailerlite.com. We're here to help clarify anything we can.

AC

Anahí C.  
Diseño de interiores  
Architecture & Planning  
Used the software for: 2+ years

### "Solución rápida de atención al cliente"

September 12, 2025

5.0

Excelente, hasta ahora nunca he tenido ningún problema, y ahora me puse en contacto con el servicio de atención al cliente y me lo han resuelto en pocas horas, de forma rápida, amable y sobre todo muy eficaz.

Pros

Lo que más me gusta es lo intuitivo que es, todas las herramientas de las que disfrutas aún en el plan gratuito y el margen a las cuentas pequeñas.

Cons

Realmente no hay nada que no me guste de esta plataforma. Al principio solo la utilizaba para automatizar mis mails pero ahora la utilizo para leadmagnet y para landings.

Review Source

Response from MailerLite

September 22, 2025

Gracias, Anahí! It’s wonderful to hear how MailerLite has become part of your journey, we’re so happy to have you with us and can’t wait to see what you create next. 💌

IS

Isabelle S.  
Psychic Medium and Spiritual Teacher  
Alternative Medicine  
Used the software for: 6-12 months

### "8 Months In... Still Love It"

April 25, 2026

5.0

Overall, it is very good! I still use it often. I think it's one of the best free plans out there, with more flexibility than competitors.

Pros

It's been almost 8 months using MailerLite, and I have to say I still love it. Once again, it's a very simple platform that is easy to use for beginners, and I love the drag-and-drop features.

Cons

I wish there were more features for the free plan - like to send things out during specific time zones, depending on the individual you're sending the campaign to.

Review Source

MR

Marco R.  
Full Stack Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Semplice da usare, potente, versatile e ottimo per qualsiasi livello "

April 23, 2025

5.0

É stato il mio primo auoresponder. Lo uso da anni e ci ho fatto veramente di tutto! Mi é sempre piaciuto molto. Ho trovato in questo strumento la completezza, semplicità di utilizzo e versatilità che cercavo, e che altri prodotti non hanno.

Pros

MailerLite é uno strumento veramente eccezionale! La sua semplicità di utilizzo é clamorosa. La pulizia del layout é pazzesca, pochi comandi ben organizzati che permettono di sfruttare quasi istantaneamente le potenti funzioni a disposizione.

Cons

MailerLite é talmente completo ed accessibile che é veramente difficile trovare dei difetti. Probabilmente la parte della scheda contatto potrebbe essere organizzata meglio, a modi CRM.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

Completezza, semplicità di utilizzo e prezzo.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Per là semplicità d’uso e le funzionalità.

Review Source

Response from MailerLite

April 25, 2025

Grazie mille per la fantastica recensione, Marco! Siamo super felici che MailerLite ti stia aiutando a fare tutto ciò di cui hai bisogno per il tuo lavoro. È davvero bello sapere che la nostra piattaforma è stata il compagno giusto per il tuo percorso. Se hai bisogno di qualsiasi cosa, siamo sempre qui pronti a darti una mano! 💚

YKZ

Yan Ke Z.  
director  
Real Estate  
Used the software for: I used a free trial

### "Still learning but seems to be better than others "

September 11, 2025

5.0

not too bad, support is available but they rush to finish off the chat, still had another question and off she went...

Pros

Decent amount of templates with nice designs and the pricing is really good. Design wise it's pretty straight forward and links well with Zapier

Cons

Alot of placement makes zero sense. Like You make a template in campaigns. You have an automation that uses the email you made in the campaigns. But all future edits you wanted to do in that automation, it needs to be done in automation and not in the saved copy you made earlier.. wot?

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing MailerLite

cheaper cheaper cheaper cheaper cheaper cheaper

Review Source

Response from MailerLite

September 22, 2025

Thanks for sharing, Yan Ke! 🙌 Great to hear MailerLite’s been a better fit, and we appreciate your thoughts on automations, that’s really helpful for us to know.

LM

Laetitia M.  
OBM  
Professional Training & Coaching  
Used the software for: 2+ years

### "Great platform with excellent customer support"

September 16, 2025

5.0

Overall, MailerLite has been a reliable tool for managing email campaigns and subscribers. Even though I haven’t used it intensively in recent years, every time I came back to it, I found the platform straightforward and powerful. The recent experience I had with customer support, helping me regain access to my account, was outstanding and confirmed that the service is trustworthy and professional.

Pros

The platform is very intuitive and easy to use, even for someone who doesn’t send campaigns every day. I also really appreciate the value for money and the excellent customer support. The team is quick, kind, and always ready to help.

Cons

I sometimes find that when I don’t use the account for a long time, it can be a bit confusing to recover access or remember all the settings.

Review Source

Response from MailerLite

September 23, 2025

Thanks so much, Laetitia! 💚 We’re glad MailerLite has been a reliable tool for you over the years, even if you don’t use it every day. Happy to hear our support team could help you get back on track quickly, their kindness and speed are something we’re really proud of!

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