# Page 30 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 30 - Reviews of MailerLite

## Showing most helpful reviews

Showing 726-750 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Steven S.  
Owner  
Design  
Used the software for: 2+ years

### "All things email and more!"

September 6, 2022

4.0

Overall, I am very impressed and it is a wonderful platform to help grow your business and reach new customers, send out campaigns, or simple communicate with others.

Pros

The functionality of this software is amazing! I use it for myself and my clients as sub user accounts. I create email campaigns using templates, embedded website forms that when someone completes starts an automatic email campaign, and other automated segments.

Cons

The most recent update changed the logo at the bottom to bright green when it used to be gray. I contacted them about it but they said it is the way it is for the free version.

Review Source

Response from MailerLite

September 27, 2022

Thank you for sharing your experience with us, Steven. It's very much appreciated it.

VR

Verified Reviewer  
Owner  
Financial Services  
Used the software for: 6-12 months

### "Easy for beginners"

November 5, 2022

5.0

After almost 12 months of using MailerLite, I have never experienced any challenges or difficulties.

Pros

MailerLite is easy to use. Their thorough tutorials make it easy for beginners to follow. MailerLite is a great software with many features, such as templates and landing pages. If you're non-techy you don't have to worry, as it's all no code. Easy drag and drop that makes setup a breeze. Integration with my website was very easy.

Cons

After 12 months of using MailerLite, I have not found one feature I don't like or does not work for me and my current needs.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

After analyzing all their features and benefits for beginners, it was the best choice as it suited my needs perfectly.

Review Source

rF

ran F.  
artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Simple and easy to use"

March 3, 2023

5.0

I just love it. Still a few things I need to try, mainly integration with my main site. I will know more about it in a few days

Pros

It took me a day to be able to create a campaign and manage it. Really easy to use. Excellent support (automatic, but easy to get to human if automation does not answer your question)

Cons

limitation on formatting the emails and sites. I suppose it is the price for the simplicity. While the automation is reasonable, it does not allow to tweak mobile look and feel. Sometimes it is different to what I need.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I am an artist. I did not want to spend much time on technology. I found that mailchimp needs in depth understanding. I really did not want to waste my time learning it. It was also quite expensive

Review Source

SÇ

Suzan Ç.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Incredible value for money"

August 19, 2021

5.0

Before MailerLite I used a pricier alternative, I left it because I felt like I wasn't getting enough value for money and decided to try MailerLite after reading all the positive reviews. And may I say it exceeded my expectations. There are tons of features and it's quite user friendly and when something isn't clear you can easily ask it to a customer agent, they are extremely helpful. I love this tool

Pros

The price is reasonable compared to alternatives The design flexibility is awesome Customer service is amazing The vast knowledge base

Cons

Setting up domain setting to improve deliverability was tricky

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

price and reviews

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Price

Review Source

Response from MailerLite

August 25, 2021

We love that you love us, Suzan! Thank you so much for trying us out, and happy to hear it has exceeded your expectations.

LB

Louise B.  
author  
Publishing  
Used the software for: 2+ years

### "Mailer Lite is Solid"

February 4, 2024

5.0

I really like using Mailer Lite because it's simple to use and has a lot of features that I can integrate into my marketing plan. I also love the Customer Service department, whose members are very quick to answer my questions in a way that I can easily understand!

Pros

I'm not super tech savvy but even I can understand the basics of how Mailer Lite works. I especially like the auto sequence feature, which is very intuitive. I also like the drag and drop editorand the ability to use the same template when I want to.

Cons

Sometimes I have to change the size of images to make them work, and sometimes when I drag the format choice over to my newsletter draft, it moves too quickly and doesn't stay where I wanted to put it.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wanted something simpler and MailerLite was recommended to me by a fellow author.

Review Source

AR

Allison R.  
Business Owner  
Writing and Editing  
Used the software for: 2+ years

### "Great product!"

November 15, 2022

5.0

The customer service is AMAZING. I just got help from a lovely rep named \[SENSITIVE CONTENT\] who walked me through the steps of adding a new domain name to my account and connecting it to a newly built website. It's 11:30 p.m. my time. I've been using Mailerlite for years now. Anytime I've needed technical help, day or night, I've been able to get it within minutes, and the reps are always patient and knowledgeable.

Pros

I love that Mailerlite is easy to use, even if you don't have a programming background. The templates look professional, yet also give plenty of room for creative customization. It's not buggy--everything comes together smoothly when I need it to, no stress.

Cons

The only thing on my wish list is that subscribers could change their email addresses instead of having to be removed and re-added from scratch. This wipes out their history (which I sometimes find useful) and they end up getting new subscriber automations that they've already received. Other than that, there have been no cons for me at all.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was glitchy, expensive, and NOT user friendly. After using Mailerlite, I would never go back.

Review Source

Bob S.  
Owner  
  
Used the software for: 2+ years

### "I love MailerLite, packed with features even for the free version."

February 6, 2018

5.0

MailerLite makes keeping in touch with my subscribers so simple, I would recommend it to anyone.

Pros

I love that it is easy to use and packed with so many features even in the free version. The ability to copy campaigns and just make a few changes to send out another mailing in minutes is probably one of the best features.

Cons

I sometimes struggle with the web forms in getting them just right for my website, but typically after a few tries I can get it.

Review Source

HE

Holly E.  
Women's Director  
Religious Institutions  
Used the software for: 1-2 years

### "Great fit for our needs!"

January 24, 2022

5.0

I love Mailerlite. There customer service is amazing. They are quick to respond and have always provided thorough responses to my questions.

Pros

The analytics and feedback on campaigns has been really helpful. I also like the campaign builder. It is very user friendly and I love how I can easily merge a survey into a newsletter, email, etc.

Cons

It did take me a little bit to become familiar. Even though it is user friendly Mailerlite offered some different features than our previous software. There was a bit of learning curve there, but well worth my time. The tutorial videos were VERY helpful!

Reason for choosing MailerLite

Features, reviews, cost comparison. It felt like a step up from Mailchimp.

Review Source

Response from MailerLite

February 1, 2022

Super glad you found out tutorials. Did you know also about our Academy? In case you didn't, head over with the link below, get studying and earn your certificate. https://academy.mailerlite.com/

CR

Christopher R.  
Executive Assistant and Marketing Coordinator  
Writing and Editing  
Used the software for: 2+ years

### "Perfect for Email Marketers Who Need a Wide Reach But Don't have a Huge Audience"

January 12, 2023

5.0

What I like best about MailerLite is the customer service aspect. Sure, the software is topnotch, but the customer support is phenomenal. The team if fantastic!

Pros

Mailer Lite's drag-and-drop setup is incredibly easy and reminiscent of Wix's website building software.

Cons

This is incredibly nitpicky, but I just learned that it's impossible (as of now) to send individualized coupons to customers on your list without using third-party software. This has become a critical part of our ninety-day marketing strategy, so it's a bit of a pain and inconvenience.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Financial necessity.

Review Source

DA

Dalton A.  
Professor  
E-Learning  
Used the software for: 1-2 years

### "Software confiável"

May 2, 2023

5.0

Sempre utilizo como ferramenta para lançamentos novos .

Pros

A entregabilidade das mensagens é rápida e confiável. Além disso, os formulário de integração para outros sites são responsivos de forma rápida além de fácil implantação.Outro ponto positivo é a automação possibilidar acrescentar etapas que estarão disponíveis para todos que já estavam na automação, sem precisar adicionar outros gatilhos de início.

Cons

O valor é relativamente auto pelo que oferecem. Apesar de ser muito bom, ainda é uma ferramenta que é limitada na oferta de ferramentas. Existem outras ferramentas que são mais baratas e oferecem mais ferramentas.

Review Source

DW

DaQuisha W.  
Owner  
Publishing  
Used the software for: 6-12 months

### "Excellent Customer Services = User Friendly Software"

June 10, 2022

5.0

I have had a wonderful experience with MailerLite. You get access to a lot more services on the free membership than with other platforms. The paid subscription is wonderful, mainly for the spectacular customer service you receive, but also the other features like the amazing templates.

Pros

I love how I can categorize different subscribers, create beautiful and unique emails, have excellent support services, and have the ability to track analytics.

Cons

Any issue I have had has been quickly solved by the support of customer service.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Customer service and the lack of ability to do emails in groups with their free version. Mailerlite offers so many more perks with their free version, and because of this, I was motivated to pay the membership to get even more.

Review Source

JM

Jorge M.  
I.T. Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Service - Amazing support!"

July 29, 2022

4.0

The reason why I'm taking time and effort is due to Mailerlite's support, specifically Jennifer. The response and follow-up emails, to clarify a situation I was having, were completed in record time. Overall, I don't think Mailerlite can be beat for the price-features.

Pros

Automation, tracking, and analysis are great.

Cons

The building of a newsletter is not it's strong point. It works decently but for complex designs with lots of links that need to be added to text/image files, it falls short. I create a newsletter with logos/images that need to be wrapped into text, and links added to the individual logos/images. I have to compose in Canva, slice the design in Photoshop, and upload the images to Mailerlite. Also, the domain verification and authentication process was a bit cumbersome. Though it's usually par for the course.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Features included for the price.

Review Source

Response from MailerLite

August 3, 2022

We think Jen is one of the great ones too. We're happy to hear that you've had a great experience with our team, and thank you for the rest of the feedback you shared with us. Not only that, but we believe there's always room for improvement.

SH

Shannon H.  
Owner  
Entertainment  
Used the software for: 2+ years

### "awesome"

July 2, 2021

5.0

pretty good. Their support team is amazing and interface fantastic. The only unresolved issue for me is not being lumped with spammers.

Pros

My fave is the customer service when you need something. So awesome!

Cons

My only concern is being batched with spam email senders, and I don't fully understand that. But I heard it's a problem with this service, and I wonder if that's the reason my open/click rates went down a couple years ago. I will look into that further. No other concerns.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

At the time I had a lot of subscribers, MailChimp was about to charge, and ML's plan made more sense.

Review Source

Response from MailerLite

July 16, 2021

Hi Shannon, we would love to investigate the issue with you. Our support team and deliverability team would be curious to understand this as well. Just send a hello, and they can figure this out together with you.

SB

Sam B.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "MailerLite: The Killer Email Marketing Platform!"

July 28, 2022

5.0

Pros

The ease of use and the fact that their customer service reply quickly.

Cons

The fact that if you don't have a website they won't let you in. Build a small landing page first, then apply.

Review Source

Response from MailerLite

August 3, 2022

We always just want to make sure that we're thorough but the feedback is very much appreciated, Sam

MIG

Maria Isabel G.  
CEO  
Legal Services  
Used the software for: 2+ years

### "The tool for your newsletter and automation"

November 25, 2022

5.0

Pros

Easy to manage. A lot of integrations. Fantastic price!

Cons

That I had to migrate all to the new version and now I do not have visible the statistics of the previous campaigns in the new version.

Reason for choosing MailerLite

Better price and much more easy to use.

Review Source

MAS

Mary Ann S.  
Spending Coach  
Financial Services  
Used the software for: 2+ years

### "The bes plan for beginning entrepreneurs!"

February 15, 2024

5.0

I rarely felt limited by my free account in MailerLite. It allowed me to learn to be an entrepreneur and email marketing strategies while I grew my business. The customer support is INCREDIBLE- especially during the migration from MailerLite classic to the new Mailerlite platform. They made an intimidating process very easy and painless! Customer Service is spectacular and I will be staying with MailerLite for awhile until my business needs outgrow the platform

Pros

The FREE PLAN! I started my business 4 years ago and my email marketing about a year later. I took advantage of every free plan/service I could since I didn't know when I would start making revenue. Three years later I am so glad I wasn't paying for an email service provider WHILE I WAS LEARNING the ins and outs of business. This is the PERFECT email marketing service for beginning entrepreneurs trying to fund their own startup business!

Cons

Mailerlite classic free did not allow for multiple triggers but the new MailerLite free plan has it! However, even though I disliked this, I understood that I was on the free plan and was okay with that

Review Source

RH

Rachel H.  
Owner  
Publishing  
Used the software for: 2+ years

### "Top Notch Customer Service"

March 14, 2022

5.0

Overall I've always been happy with MailerLite. It's easy to use, easy to customize. The workflow process is easy to learn and I love that in one look I can see what links were hits and what weren't. With auto resend and A/B campaigns you can try different things at once.

Pros

Workflow management and overall ease of use were 2 of my main reasons for using Mailerlite. Now? It's their customer service. I got a new laptop and didn't remember my log in. I tried to send a password reset and after an hour still didn't have it so I messaged them at 9:30 pm on a Saturday night. They responded within in half hour, sent me a link and told me to use a different browser. I got to reset my password and then when it still said Access Denied, user ip address banned, they told me how to work around that. Great Customer Service.

Cons

My biggest complaint with Mailerlite is the cost. There are more economical choices that quite a few of my authors have switched to. I wish ML would try to compete a little more on that end.

Review Source

MS

Mirjam S.  
Band member  
Music  
Used the software for: 1-2 years

### "Very easy to use and as a starter free"

May 20, 2021

5.0

Pros

Easy to use, and I like the automations a lot, it's much more easy then Mailchimp and cheaper too. Very happy with how Mailerlite works.

Cons

Missing the feature that Mailerlite automatically fills in the 'location' of subscribers in a way that we can send emails to people within a certain radius around the city. We were using that in Mailchimp to inform our fans about gigs in their neigbourhood.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because we are a band we need as little costs as possible and Mailerlite has a better free tier to start with. And of course when our fanbase grows we are willing to pay when we have more subscribers. AND now I like Mailerlite better because of it's ease of use, its much more easier then Mailchimp. I'm also a marketing coach for musicians and I recommend Mailerlite a lot to other musicians.

Review Source

Response from MailerLite

May 27, 2021

I LOVE YOUR BAND NAME. When you guys become big and famous I am going to say I send you guys a reply to a review ;). Taking my five minutes of fame. I've made a note of the location feature - we truly appreciate any feedback given from our users. You can always mail us at feedback@mailerlite.com if anything else comes up.

NG

Natalia G.  
marketing manager  
E-Learning  
Used the software for: 6-12 months

### "Great product for the price and features"

September 21, 2022

4.0

I like the product. It is easy to use and gives you options for different ways to build your emails and the price definitely helps too.

Pros

I like the price and the flexibility for building out emails

Cons

Sometimes I find the segments and groups difficult to manage when adding new contacts but overall it works well and I can get around it.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing MailerLite

The customer support with alternative was impossible

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing

Review Source

VR

Verified Reviewer  
Creative Director  
Information Technology and Services  
Used the software for: 2+ years

### "Mailerlite handles our email automation"

February 25, 2022

4.0

Pros

It allow for a nice overview of your email automation. It works clean and logical, so you can setup your automations quickly.

Cons

The WYSIWYG editor lacks some functionality/level of control that you might expect, as opposed to products like BeePro

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[YMLP](https://www.capterra.com/p/210547/YMLP/)

Mailerlite offers better automation features

Review Source

VM

VICKY M.  
CEO  
Publishing  
Used the software for: 6-12 months

### "Mailerlite review"

February 13, 2024

4.0

Pros

I especially enjoy creating newsletter campaigns. In publishing, the images speak volumes. It is very easy to navigate around the program, do a number of functions, and get out the newsletter campaigns easily.

Cons

Great, until I had to change from a free Google email to setting up another email address. Just the little instructions weren't in the instructions. Finally, after paying for a higher level, I could speak or text to a natural person instead of sending emails back and forth.

Review Source

VG

Venecija G.  
Project Manager  
Events Services  
Used the software for: 2+ years

### "Amazing product and customer support"

October 4, 2022

5.0

In this digital age, it's very important to use all marketing tools! Mailerlite has helped me to keep my customers interested, a very easy platform to use.

Pros

Mailer Lite is easy to use, and customer support is always here to help you! Fast answers, and great communication skills! The best thing is that they are always improving and adding new features!

Cons

I can't say a word, because the support team always help me out and if some features are missing they are open to your ideas!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Overall MailerLite communication with its customers makes you feel valued, you never feel that oh I have a problem and don't know how to solve it I'm on my own, and they will always find ways to help you.

Review Source

NW

Nicky W.  
Author & Marketing  
Publishing  
Used the software for: I used a free trial

### "Too NEW to write a real review"

June 22, 2023

5.0

Very good..better than I expected. I've been wanting to do it for months but kept putting it off thinking it will be a drama. No problem and easy to use.

Pros

I love it but need to use it for three months. Come back to me then. I have been learning and experimenting with one subscriber - myself so far. Am impressed

Cons

I spent a day cleaning my subscriber list, pulling out duplicates etc and then submitted it. Mailerlite had already pulled over my old subscriber list from Mailchimp. Currently in customer service to sort. I will export the 480 subscribers Mailerlite pulled across and compare to my new list (I had extras from Story Origins from a recent campaign)...so will manually upload once I sort it out. I hadn't pushed the button to GO and pull my subscribers from Mailchimp. I wanted to provide the clean list only.

Review Source

TW

Tanya W.  
Author  
Entertainment  
Used the software for: 2+ years

### "Making newsletter communication easy and professional"

November 10, 2022

5.0

Whenever I run into a technical issue, the customer support team is ready to help and a resolution seldom takes longer than a few minutes. I also appreciate their willingness to confirm the rules of and success of my automation sequence, which can be daunting the first time around.

Pros

Mailerlite is easy to use and once set up with templates and automation, the process doesn't require any overthinking.

Cons

I haven't found anything I dislike about the software to date.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

Price and ease of upfront explanation of what is offered.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I still don't understand how to use Mailchimp and the price increase was becoming more than I could warrant spending.

Review Source

NT

Natasha T.  
CBS  
E-Learning  
Used the software for: 2+ years

### "Great werbsite and marketing tool!"

February 23, 2024

5.0

Pros

It is very easy to set up, very user friendly for my main needs in marketing field - Newsletter & Subscriptions...

Cons

The only thing that happened was that the Sign up form plugin for word press needed updating, but thanks to the Support team, the issue was corrected right away!

Review Source

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