# Page 31 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 31 - Reviews of MailerLite

## Showing most helpful reviews

Showing 751-775 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LH

Lilia H.  
Head of Communication  
Public Policy  
Used the software for: 6-12 months

### "From a happy customer 🙌"

June 16, 2021

5.0

100% positive mostly for the quality of customer support. We engaged with the team several times via chat and got an immediate personalised responce to any sort of question.

Pros

We came across MailerLite right after walking away from a similar service by Sendinblue, which failed our expectations, and we had no regrets ever since. What we love about MailerLite is the ease of use - the templates management is simple and comfy to administrate even by less digitally savvy teams. Also, additional praise for the immediate customer support that isn't a service bot but actual stuff members. So rare to find these days and so great to have.

Cons

When we were settling in there was no possibility to code your very own personalised template. But with time we learned that the variaty of options and in-house templates and styles was vast enough and easy to customise and bring it as close as possible to our own branding.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Sendinblue has no flexibility, no adequate customer support and failed deliver services. As a former client we don't recommend it.

Review Source

Response from MailerLite

July 1, 2021

Good to hear Lilia. We always want to make sure that we make our users lives as easy possible.

MC

Meg C.  
Author  
Publishing  
Used the software for: 1-2 years

### "Mailerlite is great!"

February 1, 2024

5.0

Pros

I am very glad I chose to set up my author newsletter on Mailerlite! It's been super easy to work out how to use it, and now everything is automated and seamless. I've slowly upped my game over time, with the help of a really phenomenal tech support chatline. Anything I'm unsure of, I pop them a chat message and within a few minutes, I'm helped.

Cons

I don't like how I can't edit emails inline, but then this is a feature on the New Mailerlite platform, and I'm on Classic. For cost reasons though, I'm staying on Classic and will just live with having to edit inside a box. Small price to pay!

Review Source

KS

Kirsten S.  
energetician  
Alternative Medicine  
Used the software for: Less than 6 months

### "Love it"

October 24, 2022

5.0

Fun and effective

Pros

For a few years I didn't use a mailing program because I feared it would be complicated. Mailerlite is so simple, easy and fun to use, I really enjoy it.First time after months of use, I had a problem (and I am not part of any digital native generations). \[SENSITIVE CONTENT\] from customer support solved it for me right away!

Cons

There is actually nothing about it that I don't like.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Mailerlite was recommended as especially easy to use

Review Source

HW

Honey W.  
Owner  
Writing and Editing  
Used the software for: 1-2 years

### "A great product with outstanding customer support!"

January 3, 2022

5.0

Pros

Many auto-responders share similar features...the glaring differences are visible when you need help implementing the software. MailerLite is easy to use and I love the landing page feature. I became a loyal customer when I encountered an issue trying to verify my domain and customer support was right there to help me through the process. Amazing customer support makes all the difference! Thank you!

Cons

Honestly, there's nothing I've encountered so far that I would list as a 'con'. I can't think of a thing I don't like about MailerLite!

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing MailerLite

The free version was perfect to get started with, since I had no list yet. I will upgrade as my list expands.

Review Source

RD

Romualdo D.  
PROJECT MANAGER  
Computer Software  
Used the software for: 2+ years

### "The best support ever"

June 14, 2021

5.0

Pros

The support is amazing and they have always the right answer in a few click

Cons

They need to improve the wordpress plugin for multisite

Review Source

Response from MailerLite

June 17, 2021

Hi Romualdo, we love to hear more about how you believe we can improve the plugin! Feel free to get in touch with us through feedback@mailerlite.com. We always appreciate to get further insights.

RT

Reshea T.  
Owner  
Religious Institutions  
Used the software for: 1-2 years

### "Help for a Confused Business Owner"

April 6, 2022

5.0

The business problems I am solving are being able to set up an automation for subscribers to be able to go through my process without worry. This is freeing up my time to work on my own content.

Pros

I like the tutorials that are available for getting started. I was able to mostly figure everything out on my own.

Cons

I think some areas can go into a bit more detail explaining how the naming domains and subdomains and what it all means. I got to thatl point and though I watched all the videos and everything, I got pretty stumped and had to contact for help.

Review Source

Response from MailerLite

April 19, 2022

Hey Reshea, thanks for thee feedback. We have a great MailerLite Academy that might help out. Or have a look at our knowledge base which is packed with all kinds of goodies. https://www.mailerlite.com/help

CS

Christie S.  
Owner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I <3 Mailer Lite"

January 18, 2023

5.0

I can manage my email list, and have my subscribers and landing page visitors automatically added.

Pros

The software is easy to use, but it is the live chat support that is amazing. So many software make it difficult to talk to a human. I am with ML for that reason!

Cons

It is difficult to assign tags. With other clunkier software, I can assign a tag to any link I send. It really helps with segmenting a list.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing MailerLite

No coding. Visual drag and drop builder. Affordable. Live chat support.

Review Source

BV

Bosko V.  
Technical Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Solid overall functionality with the exceptional support team"

July 13, 2022

5.0

Pros

There are a few features that are used frequently. Ability to reuse (copy/paste) some of the previous messages as a starting point for new campaigns. Reporting and analytics capabilities are solid. We are able to easily understand issues some of our customers experience with (un)delivered email messages. We are mostly using main features but on occasions, we were forced to figure out some edge cases - tricky technical requirements and configuration. Their Website is full of technical articles and the support team is always available (with a short response through the chat window) to understand the problem and provide the necessary support (and guidance). This has worked so well for two of our clients whose email marketing platforms we built around MailerLite.com platform

Cons

The unsubscribe from one list only feature would need to be improved.

Review Source

Response from MailerLite

August 3, 2022

Thanks for the feedback, Bosko! Very nice list you share with us of the features you got to use with us.

DD

Dimitar D.  
Marketing and Sales Manager  
E-Learning  
Used the software for: 2+ years

### "Great service for email marketing"

September 22, 2020

5.0

I used to send emails with Mailchimp, but since Jan 2020 I completely transfer my email marketing to Mailerlite.

Pros

Mailerlite has a easy and user-friendly software, which is perfect solution for daily email marketing. I use and landing page builder.

Cons

In my opinion there is just one cons. If you use site /landing page builder there is no option to add custom block (for example with 4 or 5 columns). It could be very useful if I have an option to choose the size of new blocks.

Reason for choosing MailerLite

In my opinion Mailer Lite is the better solution comparing price and functionality.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More functionality and better design.

Review Source

TH

Teresa H.  
Nonprofit Strategist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User friendly and looks professional"

January 7, 2022

5.0

Pros

Mailerlite is easy to use and intuitive. The free plan has a lot of great features. Email setup uses a simple drag and drop interface with different blocks. It's easy to customize to match my branding, and the analytics tracking is helpful.

Cons

There's no spell check in the email text boxes, so I have to keep a close watch on that.

Review Source

Response from MailerLite

January 14, 2022

Hi Teresa! The spell check feature is a really great idea, first time I hear this feedback and I think is a small but great detail.

BB

Becky B.  
HeadHoncho  
Publishing  
Used the software for: 1-2 years

### "Mailerlite is great for business"

May 30, 2022

5.0

I chose Mailerlite as it felt less clunky to me than other mailing systems. When I have needed help the support team has been quick to respond with help.

Pros

I love the ease of using the system. The support when I (rarely) need it is fantastic; the team is always quick to respond.

Cons

It would be great if Mailerlite could resize images inside the system instead of loading, find it's too big and them having to resize things. Wish it was possible just to resend an email to new subscribers rather than having to use a segment. I would like to see a name field to use inside the email - at the moment the only way to personalise appears to be in the subject line. Would like a better system for extracting information in csv for a survey. I've spent a lot of time recently wading through a file because there's no way to sort the information.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I particularly like the drag and drop feature as that lets me get on with setting an email very quickly.

Review Source

LAS

Leslie Ann S.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Mailerlite does it all"

June 16, 2023

5.0

Being able to target groups, send out targeted magnets has been a list builder for me.

Pros

As an author and a YouTuber, I'm trying to build my lists. All the automations, surveys, built in flows makes this much easier. And the customer service has been phenomenal.

Cons

Really no complaints. The variety of their offerings make Mailerlite the choice for me and I've used other companies

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Their cost and added complications

Review Source

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good for Email marketing at low cost"

June 3, 2023

5.0

Great tool overall and has good plans to get started

Pros

Quite cheap compare to other options but without sacrifice in quality and functionality

Cons

The automation tool could be easier to use

Review Source

MES

Mary Elizabeth S.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Excellent Customer Support "

January 14, 2023

5.0

Wonderful

Pros

I love the intuitive nature of the software. I love that it integrates relatively well with Squarespace. I love the customizability of the automations and emails. And the customer support has been fantastic. I’ve never used a newsletter software before, so it was a bit of a learning curve for me. But I was able to do everything I needed to, including setting up automations for two different audiences and embedding forms in my Squarespace website. The customer support was the best part. I struggled to get my domains authenticated at first (user error), and support responded within 24 hours and resolved my issue easily and with a human touch. And I have the free account currently. (I plan to purchase a paid account as I grow my business.)

Cons

I can’t think of anything that I didn’t like about it

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Better price point (I’m a solo author with few subscribers currently).

Review Source

NF

Nicola F.  
AD  
Marketing and Advertising  
Used the software for: 2+ years

### "Always my go to tool, great team support "

February 21, 2023

5.0

Pros

Ease of use, great product and team. Always helpful

Reason for choosing MailerLite

Ease of use great team

Review Source

VR

Verified Reviewer  
Co-Founder  
Retail  
Used the software for: 1-2 years

### "Great Product, Great Value"

October 7, 2022

5.0

We send out a newsletter to 40,000 of our subscribers

Pros

I really enjoy how easy it is to use MailerLite; the emails look great and I don't have to put in a ton of work to get them to a spot where I feel happy with how they look.

Cons

I'm coming from using Klayvio and I really like the interface better; there really isn't anything that I don't like about it

Review Source

Response from MailerLite

October 10, 2022

That's a big chunk of subs! Glad to hear you're happy with us and everything is smooth sailing :)

AM

Adam M.  
Co-Owner  
Entertainment  
Used the software for: 2+ years

### "I love Mailerlite!"

January 7, 2022

5.0

Mailerlite is awesome! I use it for 3 websites!

Pros

I love that it's extremely affordable, easy to use, and has great support!

Cons

I wish Mailerlite would auto approve new signups.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing MailerLite

Mailerlite is easier to use and more up to date.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is too difficult to use and constantly changes.

Review Source

Response from MailerLite

January 14, 2022

Thanks for the review, Adam.

KF

Karen F.  
Menopause Wellness & Weight Loss Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A great product"

September 30, 2022

4.0

Overall, switching to MailerLite from another provider has been one of the best decisions I've made for my biz.

Pros

This is very user-friendly, especially for a non-techie person like me. The customer service is the best I've come across.

Cons

Sometimes there are glitches - there's an ongoing one that hasn't been resolved for several months. (multiple choice answers to questionnaires)

Reason for choosing MailerLite

More people recommended MailerLite for people who are non-techie

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp was not user-friendly and was very frustrating to use

Review Source

DM

Deb M.  
Author  
Entertainment  
Used the software for: 1-2 years

### "Fabulous Response to my Query"

June 24, 2022

5.0

A pleasant experience from an efficient, friendly, and well-organised company.

Pros

I sent an email and received a speedy response from Cyro that answered all of my questions. Cyro also followed up to ensure I was happy with the answer and knew how to proceed.

Cons

Nothing - I was completely satisfied with the information I received and with the speed it was sent to me.

Review Source

VR

Verified Reviewer  
Managing Director & Co-Founder  
Computer Software  
Used the software for: 2+ years

### "Mailerlite is a good choice"

April 19, 2019

4.0

It is a good and affordable choice for email marketing. especially if you don't need customer support.

Pros

1-Automation supports so many conditions especially based on custom fields. For example, we can define a custom field for gender of our contact and send different emails based on the user’s gender. 2-Form builder and especially Popup builder is a very good facility for creating discount campaigns and promoting them in our website and measure our discount campaign success indexes. 3-Supporting the right to left languages including Arabic, Hebrew, … 4-Affordable price 5-Very good and easy to user reports of campaigns.

Cons

Customer support has been a real challenge for me. They replied to my email too late. If they added some Arabic fonts, it would be better for supporting RTL.

Review Source

RØ

Rolf Ø.  
Manager  
Retail  
Used the software for: 2+ years

### "So far we are happy with MailerLite"

March 14, 2023

5.0

Support is fast, and we like the layout in the mailerlite console

Pros

We use Popup alot but also email marketing

Cons

So far there seems to be a little few mail design options

Review Source

OS

Olaf S.  
Director  
Online Media  
Used the software for: 6-12 months

### "Lite, with all the essential bells and whistles"

August 5, 2022

4.0

Pros

MailerLite is a simple and easy to use out-of-the-box mailing list & marketing automation solution. It has a low learning curve which is ideal for all users. The lower price-point is also an attractive factor, especially for small businesses.

Cons

The email layout options aren't as customisable as the more complex alternatives available.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We needed an easier, less complex solution for our clients as they are self-managing the process in-house.

Review Source

MF

Michael F.  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "forget Active Campaign or Mailchimp"

October 25, 2022

5.0

Medium user, on the way to a power user :)

Pros

Does what you need it too do! Clean layout and simple functionality. I will look to use this for my clients.

Cons

Learning curve, but most things are a learning curve :)

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

price and straightforward approach. The customer service was also a big factor

Review Source

AR

Arell R.  
Author  
Entertainment  
Used the software for: 2+ years

### "A wonderful product!"

March 20, 2022

5.0

Excellent. And the online chat is essential.

Pros

I like how MailerLite integrates with 2 of my systems - my website (via GoDaddy) and a distribution source for my products, BookFunnel. Seamless integrations. Plus, the email system is easy to navigate and offers plenty of options.

Cons

For the Clean-Up, if I want to delete an entire group of subscribers who haven't interacted with my emails in a while, I have to do it individually rather than as a group.

Reason for choosing MailerLite

I was recommended by my mentor

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I didn't like changes MailChimp was doing away from email marketing

Review Source

Response from MailerLite

April 4, 2022

Love to hear some of our integrations are exactly what you're looking for.

DW

Danielle W.  
Development Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Everyone on their team goes above and beyond."

May 15, 2021

5.0

Pros

Their customer service makes the difference. I can contact them at ANY TIME and receive thorough help. They will troubleshoot with me until I can figure out a way to make something happen. Their deliverability is amazing. \[SENSITIVE CONTENT HIDDEN\] are my FAVORITES. They always put in a lot of time answering my questions and giving me the most thorough responses.

Cons

I feel their actual DIRECTIONS and tutorials are poor. It's their staff that makes the magic happen. Otherwise, I wouldn't know how to use half of their software options.

Review Source

Response from MailerLite

May 26, 2021

Hi Danielle, we love to hear more feedback about our tutorials. We've also added a MailerLite academy to help our community with the know how's. Any additional details you like to explain on how we can improve our tutorials can be sent via feedback@mailerlite.com

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