# Page 32 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 32 - Reviews of MailerLite

## Showing most helpful reviews

Showing 776-800 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jeannette B.  
Entrepeneur  
E-Learning  
Used the software for: 6-12 months

### "Mailerlite Email Marketing"

August 4, 2021

5.0

An excellent alternative to Mailchimp that has better value. Well worth trying out.

Pros

Mailerlite is great value for money. They offer an excellent version to get started that is free. It's easy to use and have tutorials that are excellent for new users.

Cons

Sometimes the drag and drop can be glitchy. But it is a well set-up platform.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing MailerLite

better value.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite is better. More features and customizable.

Review Source

Response from MailerLite

August 11, 2021

Sending you some love your way, Jeannette - thank you for taking the time for writing this review to us.

PM

Paulina M.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "I highly recommend!"

October 5, 2022

5.0

Highly recommend!

Pros

Ease of use, very user-friendly, inexpensive

Cons

Lack of some features, not great integration with woocommerce

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

Better value to cost

Review Source

Response from MailerLite

October 10, 2022

We value your feedback, Paulina. Thank you so much.

DY

Demian Y.  
Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Excellent customer support"

January 7, 2022

5.0

When I ran into trouble, through a dumb mistake I made myself, I thought it might be a glitch with MailerLite. \[SENSITIVE CONTENT\] from support was wonderful. It took a couple emails to understand what I had done. Her explanation was fine. My understanding wasn't. So, to help me, she took a video screen shot of my newsletter to show me how to correct my error. That solve everything. I appreciate her kind words and her patience in how she communicated with me.

Pros

MailerLite makes it easy to set up a newsletter, especially for non-tech savy people like me. And the customer support response is timely and helpful.

Cons

I don't have any cons that I can list at this time. I've had this account for a couple years, but I'm only really using it now after trying it off and on for most of the time. Marketing hasn't previously been a major focus.

Reason for choosing MailerLite

Great free entry level, and after my first experience with support, I'm impressed with the help I received as nonpaying customer.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It wasn't as user friendly as I needed coming in as a newbie. MailerLite was easier to learn, and the only problem I ran into was on my end with my laptop, not MailerLite's. Also, MailChimp had changed their pricing structure, and MailerLite offered a better deal should I ever need to upgrade.

Review Source

Response from MailerLite

January 14, 2022

Glad to have you with us more permanently now Demian! Hope you enjoy the email marketing ride.

RM

Rob M.  
Director  
Wholesale  
Used the software for: 2+ years

### "It isn't American"

October 18, 2023

5.0

We have used it for many years with great success or company has quadrupled in turn over with same staff numbers

Pros

Quick and easy, even I can use it. Other systems are quite complex to work with

Cons

Haven't found anything yet. It was easy from the beginning

Reason for choosing MailerLite

Mail chimp is a hard sell

Review Source

André V.  
Product Manager  
Education Management  
Used the software for: 6-12 months

### "The most intuitive, easy to use and accessible tool for new entrepreneurs"

August 10, 2021

5.0

I created an initiative to help students and professionals through free materials and content that I organize about Agile, Product Management and Digital Marketing. It would be very difficult to send the materials manually and MailerLite helps me with their automated distribution services.

Pros

Of all the email marketing tools I've tried, MailerLite is the most intuitive and easy to use, as well as being an accessible tool for new entrepreneurs. I really liked the design and the tutorials, it makes very easy to understand and use advanced features and keep track of the metrics.

Cons

The only downside is the screen loading time, especially in the transition between the menu and the email text editor and i missed a custom field tag that automatically separates the first name from the user's full name, but all features are amazing.

Review Source

Response from MailerLite

August 24, 2021

Thank you for your lovely review, Andre.

MC

Małgorzata C.  
Business Development manager  
Management Consulting  
Used the software for: 2+ years

### "Great job!"

July 7, 2022

5.0

I like MailerLite for the ease of use and fantastic support. Every time I needed to solve some issues I've got the feedback very quickly. The team is always ready to help, so I strongly recomment using Mailerlite for newsletters, e-mail campaigns and landing pages.

Pros

All needed features in one place: newsletters, automation. + awareness of GDPR and the required quality of subscribers, anty-spam policy etc.

Cons

No complaints :) Great software for reasonable price.

Review Source

Response from MailerLite

July 13, 2022

Hi Ma¿gorzata, great to have had you with us for the longest time. Would love to share your review on our Wall of Love page! Please reply to this email if you would like to do so and get further instructions.

JB

Jonathan B.  
COO  
Construction  
Used the software for: 6-12 months

### "Email management made simple"

May 19, 2022

5.0

A happy experience. Price is right, system is simple and easy to use, help is readily available and professional.

Pros

The free trial with access to all the features. The simplicity and clarity of the system software. The support team - quick responses, professional and knowledgeable helpers. Absolutely love the support team.

Cons

Nothing to say. All my requirements have been met.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Easy to use interface. Pricing right. Rapid responses to my requests for assistance.

Review Source

Response from MailerLite

May 25, 2022

A happy experience to you = happy experience to us. Thank you for the review, Jonathan.

LB

Lisa B.  
Queen Vamp  
Publishing  
Used the software for: 2+ years

### "Excellent software"

June 15, 2021

5.0

Pros

I really love software that is intuitive and lets me get the job done with little to no problems. MailerLite is that software for my email needs. Even when I couldn't find an exact way to handle something, Customer Support gave me two work arounds and were incredibly helpful!

Cons

It is slow to go from one page to the next. So when I click next, I have to wait.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I found MailChimp to be more difficult to use and costing more time to figure things out then to just get it done.

Review Source

Response from MailerLite

June 17, 2021

We love our support team - they're definitely the best. Thank you for a lovely review, Lisa.

CC

Carla C.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "MailerLite is a robust platform but easy to start out on"

November 7, 2022

5.0

I have been very happy. The customer support is also really quick to respond which is great. I received help from \[SENSITIVE CONTENT\] recently and was very impressed with her efficient response times and resolving my issues.

Pros

It is really user-friendly, my clients can easily take it over once I've done the setup. The ease of use and price point is why I recommend it to all my small business clients.

Cons

The initial setup can be a a bit cumbersome with email verifications not working.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is not user-friendly and charges for every little extra you want to do

Review Source

JP

Jayraj P.  
Founder  
Media Production  
Used the software for: Less than 6 months

### "Chose it over Mailchimp and I couldn't be happier."

September 24, 2019

5.0

Amazing. I expect to keep using it and recommending the same to anyone who's starting off with email marketing and is cost-conscious.

Pros

It's user interface is highly interactive. Any amateur can learn how to design interactive email templates and landing pages, how to create/segment their lists and how to gather statistics. They keep doing seminars from time to time and their blog is really helpful to make sure you're following the best practices. MailerLite can handle all your functions smoothly and the best thing is - it'll charge you way lesser than any of the other software's out there (taking a dig at MailChimp particularly).

Cons

As I'm scaling up, I'm realizing that I have to use some external 3rd party software to handle advanced functions. If you wish to use email marketing primarily (and not as a support function), MailerLite's email testing platform is basic and while I bugged customer support constantly for answers on how to better authenticate my domain settings, I've been failing to get any productive response that can help me. I don't know whether any other software's gives a full suite of features but I'm sure that I would expect it from the one I'm using.

Alternatives considered

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

Reason for choosing MailerLite

Cheaper. More design features. Simple user interface.

Review Source

JT

Jolie T.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "So easy."

May 30, 2022

5.0

Everything from the analytics to the subscription forms lends a boost to my business and easy integrations with other software I use like StoryOrigin make this one of my most important assets/tools.

Pros

Small business can use the software for free while starting out and learn the product as you grow. Very easy to learn and implement.

Cons

Learning to manage groups and automations takes a little time and finesse.

Review Source

Response from MailerLite

June 2, 2022

We're happy to hear it Jolie, thank you for being part of our community!

Claude M.  
WebMaster  
E-Learning  
Used the software for: 6-12 months

### "MailerLite is an Amazing tool "

August 19, 2021

4.0

A lot of friendly people there!

Pros

The Automation because it allows a lot of combination

Cons

i already have landing pages, theme and website tools and i don't use those of MailerLite

Review Source

Response from MailerLite

August 25, 2021

Claude! We love that you think we're friendly <3 - we have by far the best community, and we're proud of it.

Manuel A.  
Founder and CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great E-Mail Software for growing Teams"

January 9, 2023

5.0

The experience actually i have is really greate because the pricing and administraition as well intergration is really nice.

Pros

The setup of the Software is really easy to deploy, so also the administration is within a low pricing really easy to do because you have the most flexibility and given rights to do. Also using Wordpress integration is really easy and the setup goes really fast.

Cons

There is nothing i can say what is not good.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

IT-Administration is not easy with medium pricing, read in my last statement for Mailchimp on Cpterra.

Review Source

LC

Lydie C.  
CEO  
Alternative Medicine  
Used the software for: 1-2 years

### "Great experience with Mailerlite"

February 27, 2024

5.0

\[sensitive content hidden\] was very effective in her response to my problems !

Pros

The fast response from the support was really appreciated

Cons

nothing, they are great in every area of the customer service ?

Review Source

CJ

Charlotte J.  
Coach  
Online Media  
Used the software for: 1-2 years

### "Easy to Use with Great Free Featured"

November 27, 2021

5.0

I really love how easy it is to use, how many features there are and the fast, friendly and effective customer support.

Pros

I like that there are so many features available, like automations, for small businesses. The customer support is also fantastic!

Cons

I haven’t experienced any cons since I started using MailerLite.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp has become restricted and complicated to use. I still use it to collect emails because MailerLite does not work with my Wordpress theme. But all my emails go through MailerLite.

Review Source

Response from MailerLite

December 10, 2021

All amazing things to hear Charlotte. Thank you for taking the time to write this lovely review for us.

LB

Lindsey B.  
Graphic Designer  
Design  
Used the software for: 1-2 years

### "Gets the job done"

January 20, 2022

4.0

Overall, for a small business on a small budget, it gets the job done and does everything you need it to do. Any technical issues I've experienced have been handled quickly and kindly, and that is a MAJOR plus in my book!

Pros

Overall the software is robust enough to do everything a small business would want with email marketing at a fraction of the cost of more popular sites. I love the ease of use of the forms feature that plugs in to your website.

Cons

The content editor is a bit hard to use and sometimes the program is slow and glitchy. I'd prefer to be able to write directly in the content fields, instead of having to open a separate editor window to type. And I do which there was a bit more design flexibility and features.

Reason for choosing MailerLite

MailChimp has become way too expensive for a small business to use and they did away with their free accounts for personal or small business use. MailLite was able to accomplish all the features I was looking for, and then some, with the options to use for free until my business grows to a point where it makes sense to be investing more into email marketing.

Review Source

Response from MailerLite

February 1, 2022

Hey Lindsey, thank you for sharing your experience with us and the world. We have a few things n store in order to make it easier to use - be pending for some great new implementations in the future.

PB

Paul B.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Best System I've used"

June 8, 2023

5.0

Keeping in contact with my followers is the most useful option

Pros

Mailerlite is easy to use, customer service is second to none. After trying two other systems which were either very complicated or the customer service was very poor. Mailerlite does exactly what I want and always someone to assist.

Cons

Of the ones I use there is nothing to not like, but I'm only in small way so don't use a lot of the features.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Poor customer service, they were only interested in large companies

Review Source

SH

Sophia H.  
Lifestyle Coach & Hypnotherapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Humans first, technology experts second..."

January 26, 2022

5.0

I created a mini problem for myself last week by accidentally creating a campaign in the wrong place and thought I would have to recreate from scratch wasting time and effort. BUT, I reached out to Helpdesk and the lovely \[SENSITIVE CONTENT\] sent me a super duper easy straightforward response that included a list of what to do - which took me less than 3 mins. And it wasn't in tech speak. Take note tech people - BE LIKE \[SENSITIVE CONTENT\] !

Pros

uses easy to follow language without too much tech speak.

Cons

The header image doesn't show a size, which made it tricky create in canva and move across. It took a lot of trial and error. Also, when I first signed up my website wasn't live but I was then rejected by mailerlite until it was, which gave me lots to do AT ONCE. Perhaps you could grant access to create campaign but FREEZE sending until it's authorised? That would have really helped me. ALSO, please use a LINK where you refer to something else within the software so that link takes you to more info about it or to that page. Sometimes it's hard to navigate when you don't know what you are looking for.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp started making it tricky to segregate client lists.

Review Source

Response from MailerLite

February 1, 2022

Hey Sophia, your feedback is really great and so thorough. We appreciate you taking the time to think of solutions with us on how to improve, it's honesty amazing! I've passed this on to our team to review. And thank you for sharing your experience with us.

LS

Lorenzo S.  
Web Master  
Marketing and Advertising  
Used the software for: 2+ years

### "Perfect product, great service"

October 5, 2022

5.0

Pros

The product is very easy to use and assistance is always available in case of problems. I especially thank \[SENSITIVE CONTENT\] for the support and the whole team

Cons

For the moment the product has everything I need to manage the training events that my company organizes

Review Source

Response from MailerLite

October 10, 2022

We're so glad to hear this, Lorenzo! Thank you for your review.

CB

Carol B.  
Editor  
Writing and Editing  
Used the software for: 2+ years

### "Great Product with all the features you could ask for"

February 22, 2022

5.0

Very positive

Pros

The ease of creating a newsletter template, along with the block components used to customize it.

Cons

There is not much I would change, but it would be great if I could bulk add subscribers to a group

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Easier to use, more features

Review Source

KN

Karolina N.  
Director  
Computer Networking  
Used the software for: 2+ years

### "Very nice. "

June 23, 2023

4.0

Pros

I think MailerLite is easy to use. I'm glad to use it.

Cons

They don't have polish language now. It will be very helpful.

Review Source

WCT

Wei Chun T.  
Data Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to Use Mailer "

November 25, 2023

4.0

Pros

It's so easy to setup and have it be used by other integrated apps via it's well maintained SDK. Being able to monitor and analyse marketing emails sent through their dashboard in real time manner is a big win!

Cons

Cost had been increasing recently. For a smaller company, the cost is still low, but as your grow bigger, it increases steeply

Review Source

Tomas L.  
Guest Writer  
Publishing  
Used the software for: 2+ years

### "Powerful and easy to use"

March 27, 2018

5.0

Grew my email list and improved my brand awareness.

Pros

I love the simplicity, functionality, ease of use, referral program and automation capabilities. Other than that, reports are quite informative and nicely designed.

Cons

It can get a bit confusing sometimes or limiting because of the way it was built but you can figure it your way or get in touch with the support.

Review Source

JV

József V.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Mailerlite is my favourite e-mail marketing software!"

October 24, 2023

5.0

We can send newsletters easily , and if we have any problem, the customer service very helpful and they can solve our problem.

Pros

Really easy to use, lovely interface, and we can integrate with other apps.

Cons

There aren't any issue or problem with that product.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Because is easier to us and price is better too.

Review Source

LS

Lauren S.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Support for my automations"

June 22, 2023

5.0

Great to have landing pages so easy to design and automations in one place.

Pros

Its user interface is pretty good. Easy to navigate. The most amazing thing is the customer service. Email can be a nightmare and I have only ever gotten quality assistance. \[sensitive content hidden\] sorted out and went ahead and made the changes on a complicated automation issue for me and saved me hours.

Cons

I wish I could use the stripe to embed a payment form with the plan I am on.

Review Source

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